Civic Intelligence

Consumer Satisfaction Services Inc.

990 • Fiscal year 2014 • EIN 02-0578157

Jul 01, 2013 to Jun 30, 2014 • Filed on Feb 06, 2015

Organization ProfileWWW.CSS-PA.ORG

View Organization Page

4775 Linglestown RoadHarrisburg, PA 17112

(717) 651-1070

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

94th percentile

0.97x

Higher debt load relative to assets than 94% of similar nonprofits.

2014 filings • 501(c)3 • <$500k nonprofits • Source year 2014

Liabilities / Revenue

85th percentile

0.17x

Higher debt load relative to revenue than 85% of similar nonprofits.

2014 filings • 501(c)3 • <$500k nonprofits • Source year 2014

Net Margin

44th percentile

0.7%

Higher net margin than 44% of similar nonprofits.

2014 filings • 501(c)3 • <$500k nonprofits • Source year 2014

Top Officer Pay

93rd percentile

$54,933

Higher top officer pay than 93% of similar nonprofits.

Top officer pay equals 15.8% of source-year revenue.

2014 filings • 501(c)3 • <$500k nonprofits • Source year 2014

Asset Growth

49th percentile

1.2%

Faster asset growth than 49% of similar nonprofits.

2014 filings • 501(c)3 • <$500k nonprofits • Annualized from 2013 to 2014

Revenue Growth

24th percentile

-18%

Faster revenue growth than 24% of similar nonprofits.

2014 filings • 501(c)3 • <$500k nonprofits • Annualized from 2013 to 2014

Balance Sheet
Liabilities / Assets94th percentile

Assets

Up

$59,221

Up $684 (+1.2%) from 2013

Net Assets

Up

$1,760

Up $2,405 (+373%) from 2013

Liabilities

Down

$57,461

Down $1,721 (-2.9%) from 2013

Revenue And Expenses
Liabilities / Revenue85th percentileNet Margin44th percentile

Revenue

Down

$347,401

Down $76,901 (-18%) from 2013

Expenses

Down

$344,996

Down $42,044 (-11%) from 2013

Net Income

Down

$2,405

Down $34,857 (-94%) from 2013

Historical Trend

Balance Sheet Trend

Asset Growth49th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$600K$400K$200K$0-$200KAssets 2010: $37,737Liabilities 2010: $82,886Net Assets 2010: -$45,1492010Assets 2011: $47,645Liabilities 2011: $62,236Net Assets 2011: -$14,5912011Assets 2012: $23,001Liabilities 2012: $60,908Net Assets 2012: -$37,9072012Assets 2013: $58,537Liabilities 2013: $59,182Net Assets 2013: -$6452013Assets 2014: $59,221Liabilities 2014: $57,461Net Assets 2014: $1,7602014Assets 2015: $91,347Liabilities 2015: $58,380Net Assets 2015: $32,9672015Assets 2016: $81,291Liabilities 2016: $6,862Net Assets 2016: $74,4292016Assets 2017: $92,594Liabilities 2017: $6,912Net Assets 2017: $85,6822017Assets 2018: $95,905Liabilities 2018: $6,681Net Assets 2018: $89,2242018Assets 2019: $165,260Liabilities 2019: $15,599Net Assets 2019: $149,6612019Assets 2020: $169,640Liabilities 2020: $17,356Net Assets 2020: $152,2842020Assets 2021: $177,667Liabilities 2021: $15,828Net Assets 2021: $161,8392021Assets 2022: $156,482Liabilities 2022: $12,432Net Assets 2022: $144,0502022Assets 2023: $228,961Liabilities 2023: $69,322Net Assets 2023: $159,6392023Assets 2024: $202,116Liabilities 2024: $26,086Net Assets 2024: $176,0302024Assets 2025: $443,040Liabilities 2025: $281,946Net Assets 2025: $161,0942025

Highlighted filing

2014

Assets$59,221
Liabilities$57,461
Net Assets$1,760
Open 2014 Filing

Operations Trend

Revenue Growth24th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$800K$600K$400K$200K$0-$200KRevenue 2010: $397,126Expenses 2010: $400,655Net Income 2010: -$3,5292010Revenue 2011: $391,670Expenses 2011: $373,695Net Income 2011: $17,9752011Expenses 2012: $383,9412012Revenue 2013: $424,302Expenses 2013: $387,040Net Income 2013: $37,2622013Revenue 2014: $347,401Expenses 2014: $344,996Net Income 2014: $2,4052014Revenue 2015: $373,956Expenses 2015: $342,748Net Income 2015: $31,2082015Revenue 2016: $455,698Expenses 2016: $414,236Net Income 2016: $41,4622016Revenue 2017: $410,784Expenses 2017: $399,531Net Income 2017: $11,2532017Revenue 2018: $431,495Expenses 2018: $427,953Net Income 2018: $3,5422018Revenue 2019: $527,144Expenses 2019: $466,707Net Income 2019: $60,4372019Revenue 2020: $516,692Expenses 2020: $514,488Net Income 2020: $2,2042020Revenue 2021: $510,471Expenses 2021: $500,497Net Income 2021: $9,9742021Revenue 2022: $570,851Expenses 2022: $588,640Net Income 2022: -$17,7892022Revenue 2023: $622,453Expenses 2023: $606,864Net Income 2023: $15,5892023Revenue 2024: $727,186Expenses 2024: $710,795Net Income 2024: $16,3912024Revenue 2025: $728,626Expenses 2025: $743,564Net Income 2025: -$14,9382025

Highlighted filing

2014

Revenue$347,401
Expenses$344,996
Net Income$2,405
Open 2014 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2013 to Jun 30, 2014
Signed
Feb 6, 2015
Return Version
2013v4.0
Gross Receipts
$351,531
Mission and Program Overview

Mission

To contribute to the development of an effective and cooperative behavioral health system

To contribute to the development of an effective and cooperative behavioral health system.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$47,855$48,370▲ $515
Land, Buildings, and Equipment, Net$9,081$9,250▲ $169
Total Assets$58,537$59,221▲ $684
Other Assets Total$1,601$1,601→ $0
Liabilities
Other Liabilities$59,182$57,461▼ $1,721
Total Liabilities$59,182$57,461▼ $1,721
Net Assets / Fund Balance
Unrestricted Net Assets$-645$1,760▲ $2,405
Total Net Assets Fund Balance$-645$1,760▲ $2,405
Total Liabilities and Net Assets / Fund Balance$58,537$59,221▲ $684

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$9,250$10,613$19,863
Compensation and Service Providers
Top Officer Pay93rd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jessica PaulExecutive DiFT$45,537$9,396$54,933

Board Members and Trustees

NameTitle
Steven C SkoffChairperson
Gene R BoyleVice Chairpe
Cindy GalliherMember
L Chris BilgerMember
Steve BarndtMember
Jamie MelnicoveTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$349,340
Program Service Revenue
$0
Investment Income
$-4,103
Other Revenue
$2,164
Change in Net Assets
$2,405

Audited Revenue Reconciliation

Revenue per Audited Statements
$347,401
Total Revenue per Audited Statements
$347,401
Total Revenue per Form 990
$347,401
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$220,999
Other Expenses$123,997
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$120,697--$120,697
Current Officers, Directors, Trustees, and Key Employees$46,856$8,269-$55,125
Other Employee Benefits$26,554$4,686-$31,240
Occupancy$25,403$4,483-$29,886
Travel$24,362--$24,362
Payroll Taxes$13,282$655-$13,937
All Other Expenses$7,035$954-$7,989
Fees for Services Other$5,017--$5,017
Fees for Services Accounting-$4,455-$4,455
Other Expenses$3,337$589-$3,926
Insurance-$2,945-$2,945
Office Expenses$2,802--$2,802
Depreciation Depletion$1,688$299-$1,987
Advertising-$1,501-$1,501
Fees for Services Legal-$495-$495
Interest$262$46-$308
Conferences and Meetings-$171-$171
Total Functional Expenses$304,986$40,010$0$344,996

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$344,996
Total Expenses per Audited Statements$344,996
Total Expenses per Form 990$344,996
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Payroll Liabilities$53,666
Capital Lease Liaibility$3,795
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 8B

“The organization does not have committees. All business is handled by the board of directors.”

Form 990, Page 6, Part VI, Line 11B

“The organization provides a draft copy of the form 990 to the board of directors for their review and comments prior to filing.”

Form 990, Page 6, Part VI, Line 12C

“Each board member annually shall identify in writing any relationships, positions, or circumstances in which the responsible person is involved that he or she believes could contribute to a conflict of interest arising. The policy is also to be reviewed annually by each board member.”

Form 990, Page 6, Part VI, Line 15A

“The executive directors salary is approved by the board of directors.”

Form 990, Page 6, Part VI, Line 15B

“Key employee salaries are approved by the board of directors.”

Form 990, Page 6, Part VI, Line 18

“Copies of the governing documents can be obtained by contacting the executive director at the number listed on page 6, question 20.”

Form 990, Page 6, Part VI, Line 19

“Documents are available upon request.”

Filing and Contact Details

Filer

EIN
02-0578157
Phone
7176511070

Signing Officer

Name
Jessica Paul
Title
Executive Director
Phone
7176511070
Signed
2015-02-06

Organization Details

Principal Officer
Jessica Paul
Formed
2002
Legal Domicile
Pa
Voting Board Members
6
Independent Board Members
6
Employees
16

Preparer

Preparer
Gregory P Hall CPA
Phone
7172439104
Supplemental Narrative

Additional Explanations

Form 990, Page 2, Part III, Line 4A

“Assuring consumers have a strong voice in evaluating the services they are being provided. Consumer satisfaction services, inc. Also participates in peer and family assessments for individuals whom reside in the pennsylvania state hospitals and advocates for the consumer's wishes during the community support plan discharge planning.”

Financial Statement Notes

Schedule D, Page 3, Part X

“Consumer satisfaction services, inc. Is a public charity, exempt from federal income tax under section 501 (c)(3) of the internal revenue code. The organization follows the financial accounting standards board, accounting standards codification, which provides guidance on accounting for uncertainty in income taxes recognized in an organization's financial statements. The guidance prescribes a recognition threshold and measurements attribute for financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return, and also provides guidance on derecognition, classification, interest, and penalties, accounting in interim periods, disclosure, and transition. As of june 30, 2014 and 2013, the organization has no uncertain tax positions that qulify for either recognition or disclosure in the organization's financial statements. Tax years subsequent to june 30, 2010 are open for examination by federal, state, and local taxing authorities.”

Raw XML Appendix399 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/PYOtherRevenueAmt01068
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IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0false
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/ReportInvestmentsOtherSecInd0false
IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0false
IRS990/ReportOtherLiabilitiesInd0true
IRS990/ReportProgramRelatedInvstInd0false
IRS990/RevenueAmt02164
IRS990ScheduleA/Form990ScheduleAPartIVGrp/ExplanationTxt012,354
IRS990ScheduleA/Form990ScheduleAPartIVGrp/FormAndLineReferenceDesc0PART II, LINE 10
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IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt0423234
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt0360039
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt0390246
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt0389714
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt01912573
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt027
IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt027
IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt02164
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearAmt02164
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus1YearAmt01068
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus2YearsAmt0586
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus3YearsAmt01124
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus4YearsAmt07412
IRS990ScheduleA/OtherIncome170Grp/TotalAmt012354
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.99360
IRS990ScheduleA/PublicSupportPY170Pct00.99170
IRS990ScheduleA/PublicSupportTotal170Amt01912573
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY170Ind0X
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearAmt0349340
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus1YearAmt0423234
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus2YearsAmt0360039
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus3YearsAmt0390246
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt0389714
IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt01912573
IRS990ScheduleA/TotalSupportAmt01924954
IRS990ScheduleB/ContributorInformationGrp/ContributorBusinessName/BusinessNameLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine20RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/City0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
IRS990/ScheduleBRequiredInd0true
IRS990ScheduleD/EquipmentGrp/BookValueAmt09250
IRS990ScheduleD/EquipmentGrp/DepreciationAmt010613
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt019863
IRS990ScheduleD/ExpensesSubtotalAmt0344996
IRS990ScheduleD/FootnoteTextInd0X
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt053666
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt13795
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0PAYROLL LIABILITIES
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc1CAPITAL LEASE LIAIBILITY
IRS990ScheduleD/RevenueSubtotalAmt0347401
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0CONSUMER SATISFACTION SERVICES, INC. IS A PUBLIC CHARITY, EXEMPT FROM FEDERAL INCOME TAX UNDER SECTION 501 (C)(3) OF THE INTERNAL REVENUE CODE. THE ORGANIZATION FOLLOWS THE FINANCIAL ACCOUNTING STANDARDS BOARD, ACCOUNTING STANDARDS CODIFICATION, WHICH PROVIDES GUIDANCE ON ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES RECOGNIZED IN AN ORGANIZATION'S FINANCIAL STATEMENTS. THE GUIDANCE PRESCRIBES A RECOGNITION THRESHOLD AND MEASUREMENTS ATTRIBUTE FOR FINANCIAL STATEMENT RECOGNITION AND MEASUREMENT OF A TAX POSITION TAKEN OR EXPECTED TO BE TAKEN IN A TAX RETURN, AND ALSO PROVIDES GUIDANCE ON DERECOGNITION, CLASSIFICATION, INTEREST, AND PENALTIES, ACCOUNTING IN INTERIM PERIODS, DISCLOSURE, AND TRANSITION. AS OF JUNE 30, 2014 AND 2013, THE ORGANIZATION HAS NO UNCERTAIN TAX POSITIONS THAT QULIFY FOR EITHER RECOGNITION OR DISCLOSURE IN THE ORGANIZATION'S FINANCIAL STATEMENTS. TAX YEARS SUBSEQUENT TO JUNE 30, 2010 ARE OPEN FOR EXAMINATION BY FEDERAL, STATE, AND LOCAL TAXING AUTHORITIES.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 3, PART X
IRS990ScheduleD/TotalBookValueLandBuildingsAmt09250
IRS990ScheduleD/TotalExpensesPerForm990Amt0344996
IRS990ScheduleD/TotalLiabilityAmt057461
IRS990ScheduleD/TotalRevenuePerForm990Amt0347401
IRS990ScheduleD/TotalRevEtcAuditedFinclStmtAmt0347401
IRS990ScheduleD/TotExpnsEtcAuditedFinclStmtAmt0344996
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0ASSURING CONSUMERS HAVE A STRONG VOICE IN EVALUATING THE SERVICES THEY ARE BEING PROVIDED. CONSUMER SATISFACTION SERVICES, INC. ALSO PARTICIPATES IN PEER AND FAMILY ASSESSMENTS FOR INDIVIDUALS WHOM RESIDE IN THE PENNSYLVANIA STATE HOSPITALS AND ADVOCATES FOR THE CONSUMER'S WISHES DURING THE COMMUNITY SUPPORT PLAN DISCHARGE PLANNING.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE ORGANIZATION DOES NOT HAVE COMMITTEES. ALL BUSINESS IS HANDLED BY THE BOARD OF DIRECTORS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2THE ORGANIZATION PROVIDES A DRAFT COPY OF THE FORM 990 TO THE BOARD OF DIRECTORS FOR THEIR REVIEW AND COMMENTS PRIOR TO FILING.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3EACH BOARD MEMBER ANNUALLY SHALL IDENTIFY IN WRITING ANY RELATIONSHIPS, POSITIONS, OR CIRCUMSTANCES IN WHICH THE RESPONSIBLE PERSON IS INVOLVED THAT HE OR SHE BELIEVES COULD CONTRIBUTE TO A CONFLICT OF INTEREST ARISING. THE POLICY IS ALSO TO BE REVIEWED ANNUALLY BY EACH BOARD MEMBER.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4THE EXECUTIVE DIRECTORS SALARY IS APPROVED BY THE BOARD OF DIRECTORS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5KEY EMPLOYEE SALARIES ARE APPROVED BY THE BOARD OF DIRECTORS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt6COPIES OF THE GOVERNING DOCUMENTS CAN BE OBTAINED BY CONTACTING THE EXECUTIVE DIRECTOR AT THE NUMBER LISTED ON PAGE 6, QUESTION 20.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt7DOCUMENTS ARE AVAILABLE UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PAGE 2, PART III, LINE 4A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 8B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4FORM 990, PAGE 6, PART VI, LINE 15A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5FORM 990, PAGE 6, PART VI, LINE 15B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc6FORM 990, PAGE 6, PART VI, LINE 18
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc7FORM 990, PAGE 6, PART VI, LINE 19
IRS990/SchoolOperatingInd0false
IRS990/SignificantChangeInd0false
IRS990/SignificantNewProgramSrvcInd0false
IRS990/SubjectToProxyTaxInd0false
IRS990/TaxablePartyNotificationInd0false
IRS990/TaxExemptBondsInd0false
IRS990/TempOrPermanentEndowmentsInd0false
IRS990/TerminateOperationsInd0false
IRS990/TotalAssetsBOYAmt058537
IRS990/TotalAssetsEOYAmt059221
IRS990/TotalAssetsGrp/BOYAmt058537
IRS990/TotalAssetsGrp/EOYAmt059221
IRS990/TotalCompGreaterThan150KInd0false
IRS990/TotalContributionsAmt0349340
IRS990/TotalEmployeeCnt016
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt040010
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt0304986
IRS990/TotalFunctionalExpensesGrp/TotalAmt0344996
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt059182
IRS990/TotalLiabilitiesEOYAmt057461
IRS990/TotalLiabilitiesGrp/BOYAmt059182
IRS990/TotalLiabilitiesGrp/EOYAmt057461
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt0-645
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt01760
IRS990/TotalOtherCompensationAmt09396
IRS990/TotalProgramServiceExpensesAmt0304986
IRS990/TotalReportableCompFromOrgAmt045537
IRS990/TotalRevenueGrp/ExclusionAmt0-4103
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt02164
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt0347401
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt058537
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt059221
IRS990/TravelGrp/ProgramServicesAmt024362
IRS990/TravelGrp/TotalAmt024362
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IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd0false
IRS990/UnrestrictedNetAssetsGrp/BOYAmt0-645
IRS990/UnrestrictedNetAssetsGrp/EOYAmt01760
IRS990/UponRequestInd0X
IRS990/USAddress/AddressLine104775 LINGLESTOWN ROAD
IRS990/USAddress/City0HARRISBURG
IRS990/USAddress/State0PA
IRS990/USAddress/ZIPCode017112
IRS990/VotingMembersGoverningBodyCnt06
IRS990/VotingMembersIndependentCnt06
IRS990/WebsiteAddressTxt0WWW.CSS-PA.ORG
IRS990/WhistleblowerPolicyInd0true
ReturnHeader/BuildTS02016-03-07 17:11:31Z
ReturnHeader/BusinessOfficerGrp/PersonNm0JESSICA PAUL
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0EXECUTIVE DIRECTOR
ReturnHeader/BusinessOfficerGrp/PhoneNum07176511070
ReturnHeader/BusinessOfficerGrp/SignatureDt02015-02-06
ReturnHeader/Filer/BusinessName/BusinessNameLine10CONSUMER SATISFACTION SERVICES INC
ReturnHeader/Filer/BusinessNameControlTxt0CONS
ReturnHeader/Filer/EIN0020578157
ReturnHeader/Filer/PhoneNum07176511070
ReturnHeader/Filer/USAddress/AddressLine104775 LINGLESTOWN ROAD
ReturnHeader/Filer/USAddress/City0HARRISBURG
ReturnHeader/Filer/USAddress/State0PA
ReturnHeader/Filer/USAddress/ZIPCode017112
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0520783935
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine10SMITH ELLIOTT KEARNS & COMPANY LLC
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1019 BROOKWOOD AVE STE 101
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/City0CARLISLE
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/State0PA
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCode017015
ReturnHeader/PreparerPersonGrp/PhoneNum07172439104
ReturnHeader/PreparerPersonGrp/PreparationDt02015-02-06
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0GREGORY P HALL CPA
ReturnHeader/ReturnTs02015-02-16T16:49:06-06:00
ReturnHeader/ReturnTypeCd0990
ReturnHeader/TaxPeriodBeginDt02013-07-01
ReturnHeader/TaxPeriodEndDt02014-06-30
ReturnHeader/TaxYr02013

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Displayed year

2014 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$59,221
Liabilities
$57,461
Net assets
$1,760
Revenue
$347,401
Expenses
$344,996
Net income
$2,405
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$4.43$2.82$1.61$7.29$7.44$0.15
2024Detailed filing. Detailed filing data is available for this year.$2.02$0.26$1.76$7.27$7.11$0.16
2023Detailed filing. Detailed filing data is available for this year.$2.29$0.69$1.60$6.22$6.07$0.16
2022Detailed filing. Detailed filing data is available for this year.$1.56$0.12$1.44$5.71$5.89$0.18
2021Detailed filing. Detailed filing data is available for this year.$1.78$0.16$1.62$5.10$5.00$0.10
2020Detailed filing. Detailed filing data is available for this year.$1.70$0.17$1.52$5.17$5.14$0.02
2019Detailed filing. Detailed filing data is available for this year.$1.65$0.16$1.50$5.27$4.67$0.60
2018Detailed filing. Detailed filing data is available for this year.$0.96$0.07$0.89$4.31$4.28$0.04
2017Detailed filing. Detailed filing data is available for this year.$0.93$0.07$0.86$4.11$4.00$0.11
2016Summary only. Only limited summary data is available for this year.$0.81$0.07$0.74$4.56$4.14$0.41
2015Summary only. Only limited summary data is available for this year.$0.91$0.58$0.33$3.74$3.43$0.31
2014Detailed filing. Detailed filing data is available for this year.$0.59$0.57$0.02$3.47$3.45$0.02
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.59$0.59$0.01$4.24$3.87$0.37
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.23$0.61$0.38$3.84
2011Summary only. Only limited summary data is available for this year.$0.48$0.62$0.15$3.92$3.74$0.18
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.38$0.83$0.45$3.97$4.01$0.04