Civic Intelligence

Consumer Satisfaction Services Inc.

990 • Fiscal year 2012 • EIN 02-0578157

Jul 01, 2011 to Jun 30, 2012 • Filed on Feb 05, 2013

Organization ProfileWWW.CSS-PA.ORG

View Organization Page

4775 Linglestown Road17112
Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

97th percentile

2.65x

Higher debt load relative to assets than 97% of similar nonprofits.

2012 filings • 501(c)3 • <$500k nonprofits • Source year 2012

Liabilities / Revenue

Score unavailable

No value available

Liabilities-to-revenue requires both liabilities and revenue on this filing.

Source year 2012

Net Margin

Score unavailable

No value available

Net margin requires both revenue and expenses on this filing.

Source year 2012

Top Officer Pay

Score unavailable

No value available

This filing does not contain officer compensation rows.

Source year 2012

Asset Growth

8th percentile

-52%

Faster asset growth than 8% of similar nonprofits.

2012 filings • 501(c)3 • <$500k nonprofits • Annualized from 2011 to 2012

Revenue Growth

Score unavailable

No value available

No valid filing value is available for this score.

Balance Sheet
Liabilities / Assets97th percentile

Assets

Down

$23,001

Down $24,644 (-52%) from 2011

Net Assets

Down

-$37,907

Down $23,316 (-160%) from 2011

Liabilities

Down

$60,908

Down $1,328 (-2.1%) from 2011

Revenue And Expenses
Liabilities / RevenueScore unavailableNet MarginScore unavailable

Revenue

-

No earlier filing loaded for comparison.

Expenses

Up

$383,941

Up $10,246 (+2.7%) from 2011

Net Income

-

No earlier filing loaded for comparison.

Historical Trend

Balance Sheet Trend

Asset Growth8th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$600K$400K$200K$0-$200KAssets 2010: $37,737Liabilities 2010: $82,886Net Assets 2010: -$45,1492010Assets 2011: $47,645Liabilities 2011: $62,236Net Assets 2011: -$14,5912011Assets 2012: $23,001Liabilities 2012: $60,908Net Assets 2012: -$37,9072012Assets 2013: $58,537Liabilities 2013: $59,182Net Assets 2013: -$6452013Assets 2014: $59,221Liabilities 2014: $57,461Net Assets 2014: $1,7602014Assets 2015: $91,347Liabilities 2015: $58,380Net Assets 2015: $32,9672015Assets 2016: $81,291Liabilities 2016: $6,862Net Assets 2016: $74,4292016Assets 2017: $92,594Liabilities 2017: $6,912Net Assets 2017: $85,6822017Assets 2018: $95,905Liabilities 2018: $6,681Net Assets 2018: $89,2242018Assets 2019: $165,260Liabilities 2019: $15,599Net Assets 2019: $149,6612019Assets 2020: $169,640Liabilities 2020: $17,356Net Assets 2020: $152,2842020Assets 2021: $177,667Liabilities 2021: $15,828Net Assets 2021: $161,8392021Assets 2022: $156,482Liabilities 2022: $12,432Net Assets 2022: $144,0502022Assets 2023: $228,961Liabilities 2023: $69,322Net Assets 2023: $159,6392023Assets 2024: $202,116Liabilities 2024: $26,086Net Assets 2024: $176,0302024Assets 2025: $443,040Liabilities 2025: $281,946Net Assets 2025: $161,0942025

Highlighted filing

2012

Assets$23,001
Liabilities$60,908
Net Assets-$37,907
Open 2012 Filing

Operations Trend

Revenue GrowthScore unavailable

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$800K$600K$400K$200K$0-$200KRevenue 2010: $397,126Expenses 2010: $400,655Net Income 2010: -$3,5292010Revenue 2011: $391,670Expenses 2011: $373,695Net Income 2011: $17,9752011Expenses 2012: $383,9412012Revenue 2013: $424,302Expenses 2013: $387,040Net Income 2013: $37,2622013Revenue 2014: $347,401Expenses 2014: $344,996Net Income 2014: $2,4052014Revenue 2015: $373,956Expenses 2015: $342,748Net Income 2015: $31,2082015Revenue 2016: $455,698Expenses 2016: $414,236Net Income 2016: $41,4622016Revenue 2017: $410,784Expenses 2017: $399,531Net Income 2017: $11,2532017Revenue 2018: $431,495Expenses 2018: $427,953Net Income 2018: $3,5422018Revenue 2019: $527,144Expenses 2019: $466,707Net Income 2019: $60,4372019Revenue 2020: $516,692Expenses 2020: $514,488Net Income 2020: $2,2042020Revenue 2021: $510,471Expenses 2021: $500,497Net Income 2021: $9,9742021Revenue 2022: $570,851Expenses 2022: $588,640Net Income 2022: -$17,7892022Revenue 2023: $622,453Expenses 2023: $606,864Net Income 2023: $15,5892023Revenue 2024: $727,186Expenses 2024: $710,795Net Income 2024: $16,3912024Revenue 2025: $728,626Expenses 2025: $743,564Net Income 2025: -$14,9382025

Highlighted filing

2012

Revenue-
Expenses$383,941
Net Income-
Open 2012 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2011 to Jun 30, 2012
Signed
Feb 5, 2013
Return Version
2011v1.2
Gross Receipts
$360,625
Mission and Program Overview

Mission

To contribute to the development of an effective and cooperative behavioral health system

Filing and Contact Details

Filer

EIN
02-0578157
Raw XML AppendixShowing 400 of 413 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990ScheduleD/Form990ScheduleDPartXIV/Explanation0CONSUMER SATISFACTION SERVICES, INC. IS A PUBLIC CHARITY, EXEMPT FROM FEDERAL INCOME TAX UNDER SECTION 501 (C)(3) OF THE INTERNAL REVENUE CODE. THE ORGANIZATION FOLLOWS THE FINANCIAL ACCOUNTING STANDARDS BOARD, ACCOUNTING STANDARDS CODIFICATION, WHICH PROVIDES GUIDANCE ON ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES RECOGNIZED IN AN ORGANIZATION'S FINANCIAL STATEMENTS. THE GUIDANCE PRESCRIBES A RECOGNITION THRESHOLD AND MEASUREMENT ATTRIBUTE FOR THE FINANCIAL STATEMENT RECOGNITION AND MEASUREMENT OF A TAX POSITION TAKEN OR EXPECTED TO BE TAKEN IN A TAX RETURN, AND ALSO PROVIDES GUIDANCE ON DERECOGNITION, CLASSIFICATION, INTEREST, AND PENALTIES, ACCOUNTING IN INTERIM PERIODS, DISCLOSURE, AND TRANSITION. AS OF JUNE 30, 2012 AND 2011, THE ORGANIZATION HAD NO UNCERTAIN TAX POSITIONS THAT QUALIFY FOR EITHER RECOGNITION OR DISCLOSURE IN THE ORGANIZATION'S FINANCIAL STATEMENTS. TAX YEARS SUBSEQUENT TO JUNE 30, 2008 ARE OPEN FOR EXAMINATION BY FEDERAL, STATE, AND LOCAL TAXING AUTHORITIES.
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IRS990ScheduleO/GeneralExplanation/Explanation0A MINIMUM NUMBER OF DIRECTORS WILL BE FIVE WHICH IS A CHANGE FROM SEVEN. A PROVISIONAL BOARD WAS ADDED: WITH THE APPROVAL OF THE BOARD OF DIRECTORS A PROVISIONAL BOARD OF DIRECTORS MAY BE SEATED AND PERMITTED TO FUNCTION WITH FULL LEGAL AUTHORITY AND POWERS THEREOF FOR A PERIOD NOT TO EXCEED SIX (6) MONTHS SHOULD THE MEMBERSHIP FALL BELOW THE MINIMUM PRESCRIBED IN THESE BYLAWS. NO MORE THAN TWO PROVISIONAL BOARD OF DIRECTORS CAN BE CONSECUTIVELY SEATED. A CONFLICT OF INTEREST POLICY WAS ADDED TO THE BY-LAWS AS WELL.
IRS990ScheduleO/GeneralExplanation/Explanation1THE ORGANIZATION DOES NOT HAVE COMMITTEES. ALL BUSINESS IS HANDLED BY THE BOARD OF DIRECTORS.
IRS990ScheduleO/GeneralExplanation/Explanation2THE ORGANIZATION PROVIDES A DRAFT COPY OF THE FORM 990 TO THE BOARD OF DIRECTORS FOR THEIR REVIEW AND COMMENTS PRIOR TO FILING.
IRS990ScheduleO/GeneralExplanation/Explanation3EACH BOARD MEMBER ANNUALLY SHALL IDENTIFY IN WRITING ANY RELATIONSHIPS, POSITIONS OR CIRCUMSTANCES IN WHICH THE RESPONSIBLE PERSON IS INVOLVED THAT HE OR SHE BELIEVES COULD CONTRIBUTE TO A CONFLICT OF INTEREST ARISING. THE POLICY IS ALSO TO BE REVIEWED ANNUALLY BY EACH BOARD MEMBER.
IRS990ScheduleO/GeneralExplanation/Explanation4THE EXECUTIVE DIRECTORS SALARY IS APPROVED BY THE BOARD OF DIRECTORS.
IRS990ScheduleO/GeneralExplanation/Explanation5COPIES OF THE GOVERNING DOCUMENTS CAN BE OBTAINED BY CONTACTING THE EXECUTIVE DIRECTOR AT THE NUMBER LISTED ON PAGE 6, QUESTION 20.
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IRS990ScheduleO/GeneralExplanation/ReturnReference1FORM 990, PART VI, SECTION A, LINE 8B
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IRS990ScheduleO/GeneralExplanation/ReturnReference3FORM 990, PART VI, SECTION B, LINE 12C
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IRS990ScheduleO/GeneralExplanation/ReturnReference5FORM 990, PART VI, SECTION C, LINE 19
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IRS990/TotalAssetsBOY047645
IRS990/TotalAssets/EOY023001
IRS990/TotalAssetsEOY023001
IRS990/TotalCompGT150K00
IRS990/TotalContributions0360039
IRS990/TotalExpensesCurrentYear0383941
IRS990/TotalExpensesPriorYear0373695
IRS990/TotalFunctionalExpenses/Fundraising00
IRS990/TotalFunctionalExpenses/ManagementAndGeneral040540
IRS990/TotalFunctionalExpenses/ProgramServices0343401
IRS990/TotalFunctionalExpenses/Total0383941
IRS990/TotalFundrsngExpCurrentYear00
IRS990/TotalGrossUBI00
IRS990/TotalLiabilities/BOY062236
IRS990/TotalLiabilitiesBOY062236
IRS990/TotalLiabilities/EOY060908
IRS990/TotalLiabilitiesEOY060908
IRS990/TotalLiabNetAssetsFundBalances/BOY047645
IRS990/TotalLiabNetAssetsFundBalances/EOY023001
IRS990/TotalNbrEmployees021
IRS990/TotalNbrVolunteers00
IRS990/TotalNetAssetsFundBalances/BOY0-14591
IRS990/TotalNetAssetsFundBalances/EOY0-37907
IRS990/TotalOtherCompensation00
IRS990/TotalOtherRevenue0586
IRS990/TotalProfFundrsngExpCY00
IRS990/TotalProfFundrsngExpPriorYear00
IRS990/TotalProgramServiceExpense0343401
IRS990/TotalReportableCompFrmRltdOrgs00
IRS990/TotalReportableCompFromOrg065000
IRS990/TotalRevenueCurrentYear0360625
IRS990/TotalRevenue/ExclusionAmount00
IRS990/TotalRevenuePriorYear0391670
IRS990/TotalRevenue/RelatedOrExemptFunctionIncome0586
IRS990/TotalRevenue/TotalRevenueColumn0360625
IRS990/TotalRevenue/UnrelatedBusinessRevenue00
IRS990/TransactionRelatedEntity00
IRS990/TransfersToExemptNonChrtblOrg00
IRS990/Travel/ProgramServices028729
IRS990/Travel/Total028729
IRS990/TypeOfOrganizationCorporation0X
IRS990/UnrelatedBusinessIncome00
IRS990/UnrestrictedNetAssets/BOY0-14591
IRS990/UnrestrictedNetAssets/EOY0-37907
IRS990/UponRequest0X
IRS990/WebSite0WWW.CSS-PA.ORG
IRS990/WhistleblowerPolicy01
IRS990/YearFormation02002
ReturnHeader/BuildTS02016-03-07 17:11:31Z
ReturnHeader/Filer/EIN0020578157
ReturnHeader/Filer/Name/BusinessNameLine10CONSUMER SATISFACTION SERVICES INC
ReturnHeader/Filer/NameControl0CONS
ReturnHeader/Filer/Phone07176511070
ReturnHeader/Filer/USAddress/AddressLine104775 LINGLESTOWN ROAD
ReturnHeader/Filer/USAddress/City0HARRISBURG
ReturnHeader/Filer/USAddress/State0PA
ReturnHeader/Filer/USAddress/ZIPCode017112
ReturnHeader/Officer/AuthorizeThirdParty01
ReturnHeader/Officer/DateSigned02013-02-05
ReturnHeader/Officer/Name0JAMES THOMAS
ReturnHeader/Officer/Phone07176511070
ReturnHeader/Officer/Title0EXECUTIVE DIRECTOR

Document Assets

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Filings

Displayed year

2012 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$23,001
Liabilities
$60,908
Net assets
-$37,907
Revenue
-
Expenses
$383,941
Net income
-
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$4.43$2.82$1.61$7.29$7.44$0.15
2024Detailed filing. Detailed filing data is available for this year.$2.02$0.26$1.76$7.27$7.11$0.16
2023Detailed filing. Detailed filing data is available for this year.$2.29$0.69$1.60$6.22$6.07$0.16
2022Detailed filing. Detailed filing data is available for this year.$1.56$0.12$1.44$5.71$5.89$0.18
2021Detailed filing. Detailed filing data is available for this year.$1.78$0.16$1.62$5.10$5.00$0.10
2020Detailed filing. Detailed filing data is available for this year.$1.70$0.17$1.52$5.17$5.14$0.02
2019Detailed filing. Detailed filing data is available for this year.$1.65$0.16$1.50$5.27$4.67$0.60
2018Detailed filing. Detailed filing data is available for this year.$0.96$0.07$0.89$4.31$4.28$0.04
2017Detailed filing. Detailed filing data is available for this year.$0.93$0.07$0.86$4.11$4.00$0.11
2016Summary only. Only limited summary data is available for this year.$0.81$0.07$0.74$4.56$4.14$0.41
2015Summary only. Only limited summary data is available for this year.$0.91$0.58$0.33$3.74$3.43$0.31
2014Detailed filing. Detailed filing data is available for this year.$0.59$0.57$0.02$3.47$3.45$0.02
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.59$0.59$0.01$4.24$3.87$0.37
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.23$0.61$0.38$3.84
2011Summary only. Only limited summary data is available for this year.$0.48$0.62$0.15$3.92$3.74$0.18
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.38$0.83$0.45$3.97$4.01$0.04