Liabilities / Assets
94th percentile
Higher debt load relative to assets than 94% of similar nonprofits.
Consumer Satisfaction Services Inc.
990 • Fiscal year 2013 • EIN 02-0578157
Siviq Scores
Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.
1.01x
Liabilities / Revenue
84th percentile
Higher debt load relative to revenue than 84% of similar nonprofits.
Net Margin
62nd percentile
Higher net margin than 62% of similar nonprofits.
Top Officer Pay
Score unavailable
This filing does not contain officer compensation rows.
Asset Growth
94th percentile
Faster asset growth than 94% of similar nonprofits.
Revenue Growth
54th percentile
Faster revenue growth than 54% of similar nonprofits.
Balance Sheet
Assets
Up$58,537
Up $35,536 (+154%) from 2012
Net Assets
Up-$645
Up $37,262 (+98%) from 2012
Liabilities
Down$59,182
Down $1,726 (-2.8%) from 2012
Revenue And Expenses
Revenue
$424,302
No earlier filing loaded for comparison.
Expenses
Up$387,040
Up $3,099 (+0.8%) from 2012
Net Income
$37,262
No earlier filing loaded for comparison.
Historical Trend
Jump To
Filing Snapshot
- Filing Period
- Jul 1, 2012 to Jun 30, 2013
- Signed
- Feb 12, 2015
- Return Version
- 2012v3.0
- Gross Receipts
- $424,302
Mission and Program Overview
Mission
To contribute to the development of an effective and cooperative behavioral health system
Filing and Contact Details
Filer
- EIN
- 02-0578157
Raw XML Appendix399 raw XML fields
This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.
| Path | # | Value |
|---|---|---|
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| IRS990/ActivitiesConductedPartnership | 0 | 0 |
| IRS990/ActivityOrMissionDescription | 0 | TO CONTRIBUTE TO THE DEVELOPEMENT OF AN EFFECTIVE AND COOPERATIVE BEHAVIORAL HEALTH SYSTEM. |
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| IRS990/AddressPrincipalOfficerUS/State | 0 | PA |
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| IRS990/AllOtherExpenses/Total | 0 | 6496 |
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| IRS990/CashNonInterestBearing/EOY | 0 | 47855 |
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| IRS990/CompCurrentOfficersDirectors/Total | 0 | 70125 |
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| IRS990/Description | 0 | CONSUMER SATISFACTION SERVICES, INC. IS A RECOVERY-BASED, CONSUMER-DRIVEN ORGANIZATION THAT ASSESSES THE QUALITY OF BEHAVIORAL HEALTH SERVICES TO PROMOTE QUALITY ASSURANCE, TO EDUCATE AND INFORM AND TO ASSURE CONTINUOUS QUALITY IMPROVEMENTS IN PARTNERSHIP WITH THE STAKEHOLDERS IN THE COUNTIES WE SERVE. WE WERE FOUNDED IN APRIL 2002 AS A CONSUMER/FAMILY SATISFACTION TEAM AND WE GAUGE AND REPORT THE IMPACT OF BEHAVIORAL HEALTH SERVICES RECEIVED BY CONSUMERS WITHIN THE COUNTIES OF DAUPHIN, CUMBERLAND, PERRY, LANCASTER, AND LEBANON IN PENNSYLVANIA. WE SUPPORT AND ENCOURAGE DIRECT REPRESENTATION ON POLICY-MAKING AND ADVISORY BOARDS AND WORK IN COLLABORATION WITH OTHER RELATED ORGANZIATIONS AND ASSOCIATIONS TO ENSURE A COLLECTIVE EFFORT FOR THE BENEFIT OF ALL CONSUMERS. WE ARE COMMITTED TO ASSURING CONSUMERS HAVE A STRONG VOICE IN EVALUATING THE SERVICES THEY ARE BEING PROVIDED.CONSUMER SATISFACTION SERVICES, INC. ALSO PARTICIPATES IN PEER AND FAMILY ASSESSMENTS FOR INDIVIDUALS WHOM RESIDE IN THE PENNSYLVANIA STATE HOSPITALS AND ADVOCATES FOR THE CONSUMER'S WISHES DURING THE COMMUNITY SUPPORT PLAN DISCHARGE PLANNING. |
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| IRS990/Form990PartVIISectionA/NamePerson | 4 | STEVE BARNDT |
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| IRS990/Form990PartVIISectionA/NamePerson | 6 | JAMES THOMAS |
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| IRS990/IndoorTanningServices | 0 | 0 |
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| IRS990/LoanToOfficerOrDQP | 0 | 0 |
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| IRS990/MissionDescription | 0 | TO CONTRIBUTE TO THE DEVELOPEMENT OF AN EFFECTIVE AND COOPERATIVE BEHAVIORAL HEALTH SYSTEM. |
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| IRS990/MoreThan5000KToOrganizations | 0 | 0 |
| IRS990/NameOfPrincipalOfficerPerson | 0 | JESSICA EAKEN |
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| IRS990/NetAssetsOrFundBalancesEOY | 0 | -645 |
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| IRS990/NonDeductibleContributions | 0 | 0 |
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| IRS990/NumberW2GIncluded | 0 | 0 |
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| IRS990/OtherExpenses/Description | 1 | STAFF TRAINING |
| IRS990/OtherExpenses/Description | 2 | EQUIPMENT RENTAL |
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| IRS990ScheduleD/Form990ScheduleDPartXIII/Explanation | 0 | CONSUMER SATISFACTION SERVICES, INC. IS A PUBLIC CHARITY, EXEMPT FROM FEDERAL INCOME TAX UNDER SECTION 501 (C)(3) OF THE INTERNAL REVENUE CODE. THE ORGANIZATION FOLLOWS THE FINANCIAL ACCOUNTING STANDARDS BOARD, ACCOUNTING STANDARDS CODIFICATION, WHICH PROVIDES GUIDANCE ON ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES RECOGNIZED IN AN ORGANIZATION'S FINANCIAL STATEMENTS. THE GUIDANCE PRESCRIBES A RECOGNITION THRESHOLD AND MEASUREMENT ATTRIBUTE FOR THE FINANCIAL STATEMENT RECOGNITION AND MEASUREMENT OF A TAX POSITION TAKEN OR EXPECTED TO BE TAKEN IN A TAX RETURN, AND ALSO PROVIDES GUIDANCE ON DERECOGNITION, CLASSIFICATION, INTEREST, AND PENALTIES, ACCOUNTING IN INTERIM PERIODS, DISCLOSURE, AND TRANSITION. AS OF JUNE 30, 2013 AND 2012, THE ORGANIZATION HAD NO UNCERTAIN TAX POSITIONS THAT QUALIFY FOR EITHER RECOGNITION OR DISCLOSURE IN THE ORGANIZATION'S FINANCIAL STATEMENTS. TAX YEARS SUBSEQUENT TO JUNE 30, 2009 ARE OPEN FOR EXAMINATION BY FEDERAL, STATE, AND LOCAL TAXING AUTHORITIES. |
| IRS990ScheduleD/Form990ScheduleDPartXIII/Identifier | 0 | DESCRIPTION OF UNCERTAIN TAX POSITIONS UNDER FIN 48: |
| IRS990ScheduleD/Form990ScheduleDPartXIII/ReturnReference | 0 | PART X, LINE 2: |
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| IRS990ScheduleD/OtherLiabilities/Description | 0 | CAPITAL LEASE LIABILITY |
| IRS990ScheduleD/OtherLiabilities/Description | 1 | PAYROLL LIABILITIES |
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| IRS990ScheduleD/RevenueSubtotal | 0 | 424302 |
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| IRS990ScheduleD/TotalOfAmounts | 0 | 59182 |
| IRS990ScheduleD/TotalOfBookValueLandBuildings | 0 | 9081 |
| IRS990ScheduleD/TotalRevenuePerForm990 | 0 | 424302 |
| IRS990ScheduleD/TotExpensesEtcAuditedFinclStmt | 0 | 387040 |
| IRS990ScheduleD/TotRevenueEtcAuditedFinclStmt | 0 | 424302 |
| IRS990/ScheduleJRequired | 0 | 0 |
| IRS990ScheduleO/GeneralExplanation/Explanation | 0 | THE ORGANIZATION DOES NOT HAVE COMMITTEES. ALL BUSINESS IS HANDLED BY THE BOARD OF DIRECTORS. |
| IRS990ScheduleO/GeneralExplanation/Explanation | 1 | THE ORGANIZATION PROVIDES A DRAFT COPY OF THE FORM 990 TO THE BOARD OF DIRECTORS FOR THEIR REVIEW AND COMMENTS PRIOR TO FILING. |
| IRS990ScheduleO/GeneralExplanation/Explanation | 2 | EACH BOARD MEMBER ANNUALLY SHALL IDENTIFY IN WRITING ANY RELATIONSHIPS, POSITIONS OR CIRCUMSTANCES IN WHICH THE RESPONSIBLE PERSON IS INVOLVED THAT HE OR SHE BELIEVES COULD CONTRIBUTE TO A CONFLICT OF INTEREST ARISING. THE POLICY IS ALSO TO BE REVIEWED ANNUALLY BY EACH BOARD MEMBER. |
| IRS990ScheduleO/GeneralExplanation/Explanation | 3 | THEL EXECUTIVE DIRECTORS SALARY IS APPROVED BY THE BOARD OF DIRECTORS. |
| IRS990ScheduleO/GeneralExplanation/Explanation | 4 | COPIES OF THE GOVERNING DOCUMENTS CAN BE OBTAINED BY CONTACTING THE EXECUTIVE DIRECTOR AT THE NUMBER LISTED ON PAGE 6, QUESTION 20. |
| IRS990ScheduleO/GeneralExplanation/ReturnReference | 0 | FORM 990, PART VI, SECTION A, LINE 8B |
| IRS990ScheduleO/GeneralExplanation/ReturnReference | 1 | FORM 990, PART VI, SECTION B, LINE 11 |
| IRS990ScheduleO/GeneralExplanation/ReturnReference | 2 | FORM 990, PART VI, SECTION B, LINE 12C |
| IRS990ScheduleO/GeneralExplanation/ReturnReference | 3 | FORM 990, PART VI, SECTION B, LINE 15 |
| IRS990ScheduleO/GeneralExplanation/ReturnReference | 4 | FORM 990, PART VI, SECTION C, LINE 19 |
| IRS990/ScheduleORequired | 0 | 1 |
| IRS990/School | 0 | 0 |
| IRS990/SignificantChange | 0 | 0 |
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| IRS990/StateLegalDomicile | 0 | PA |
| IRS990/SubjectToProxyTax | 0 | 0 |
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| IRS990/TaxExemptBonds | 0 | 0 |
| IRS990/Terminated | 0 | 0 |
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| IRS990/TheBooksAreInCareOf/AddressUS/City | 0 | HARRISBURG |
| IRS990/TheBooksAreInCareOf/AddressUS/State | 0 | PA |
| IRS990/TheBooksAreInCareOf/AddressUS/ZIPCode | 0 | 17112 |
| IRS990/TheBooksAreInCareOf/NameBusiness/BusinessNameLine1 | 0 | JESSICA EAKEN EXECUTIVE DIRECTOR |
| IRS990/TheBooksAreInCareOf/TelephoneNumber | 0 | 7176511070 |
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| IRS990/TotalAssetsBOY | 0 | 23001 |
| IRS990/TotalAssets/EOY | 0 | 58537 |
| IRS990/TotalAssetsEOY | 0 | 58537 |
| IRS990/TotalCompGT150K | 0 | 0 |
| IRS990/TotalContributions | 0 | 423234 |
| IRS990/TotalExpensesCurrentYear | 0 | 387040 |
| IRS990/TotalExpensesPriorYear | 0 | 383941 |
| IRS990/TotalFunctionalExpenses/Fundraising | 0 | 0 |
| IRS990/TotalFunctionalExpenses/ManagementAndGeneral | 0 | 40996 |
| IRS990/TotalFunctionalExpenses/ProgramServices | 0 | 346044 |
| IRS990/TotalFunctionalExpenses/Total | 0 | 387040 |
| IRS990/TotalFundrsngExpCurrentYear | 0 | 0 |
| IRS990/TotalGrossUBI | 0 | 0 |
| IRS990/TotalLiabilities/BOY | 0 | 60908 |
| IRS990/TotalLiabilitiesBOY | 0 | 60908 |
| IRS990/TotalLiabilities/EOY | 0 | 59182 |
| IRS990/TotalLiabilitiesEOY | 0 | 59182 |
| IRS990/TotalLiabNetAssetsFundBalances/BOY | 0 | 23001 |
| IRS990/TotalLiabNetAssetsFundBalances/EOY | 0 | 58537 |
| IRS990/TotalNbrEmployees | 0 | 16 |
| IRS990/TotalNbrVolunteers | 0 | 0 |
| IRS990/TotalNetAssetsFundBalances/BOY | 0 | -37907 |
| IRS990/TotalNetAssetsFundBalances/EOY | 0 | -645 |
| IRS990/TotalOtherCompensation | 0 | 0 |
| IRS990/TotalOtherRevenue | 0 | 1068 |
| IRS990/TotalProfFundrsngExpCY | 0 | 0 |
| IRS990/TotalProfFundrsngExpPriorYear | 0 | 0 |
| IRS990/TotalProgramServiceExpense | 0 | 346044 |
| IRS990/TotalReportableCompFrmRltdOrgs | 0 | 0 |
| IRS990/TotalReportableCompFromOrg | 0 | 65000 |
| IRS990/TotalRevenueCurrentYear | 0 | 424302 |
| IRS990/TotalRevenue/ExclusionAmount | 0 | 0 |
| IRS990/TotalRevenuePriorYear | 0 | 360625 |
| IRS990/TotalRevenue/RelatedOrExemptFunctionIncome | 0 | 1068 |
| IRS990/TotalRevenue/TotalRevenueColumn | 0 | 424302 |
| IRS990/TotalRevenue/UnrelatedBusinessRevenue | 0 | 0 |
| IRS990/TransfersToExemptNonChrtblOrg | 0 | 0 |
| IRS990/Travel/ProgramServices | 0 | 24512 |
| IRS990/Travel/Total | 0 | 24512 |
| IRS990/TypeOfOrganizationCorporation | 0 | X |
| IRS990/UnrelatedBusinessIncome | 0 | 0 |
| IRS990/UnrestrictedNetAssets/BOY | 0 | -37907 |
| IRS990/UnrestrictedNetAssets/EOY | 0 | -645 |
| IRS990/UponRequest | 0 | X |
| IRS990/WebSite | 0 | WWW.CSS-PA.ORG |
| IRS990/WhistleblowerPolicy | 0 | 1 |
| IRS990/YearFormation | 0 | 2002 |
| ReturnHeader/BuildTS | 0 | 2016-03-07 17:11:31Z |
| ReturnHeader/Filer/EIN | 0 | 020578157 |
| ReturnHeader/Filer/Name/BusinessNameLine1 | 0 | CONSUMER SATISFACTION SERVICES INC |
| ReturnHeader/Filer/NameControl | 0 | CONS |
| ReturnHeader/Filer/Phone | 0 | 7176511070 |
| ReturnHeader/Filer/USAddress/AddressLine1 | 0 | 4775 LINGLESTOWN ROAD |
| ReturnHeader/Filer/USAddress/City | 0 | HARRISBURG |
| ReturnHeader/Filer/USAddress/State | 0 | PA |
| ReturnHeader/Filer/USAddress/ZIPCode | 0 | 17112 |
| ReturnHeader/Officer/AuthorizeThirdParty | 0 | 1 |
| ReturnHeader/Officer/DateSigned | 0 | 2015-02-12 |
| ReturnHeader/Officer/Name | 0 | JESSICA EAKEN |
| ReturnHeader/Officer/Phone | 0 | 7176511070 |
| ReturnHeader/Officer/Title | 0 | EXECUTIVE DIRECTOR |
| ReturnHeader/PreparerFirm/EIN | 0 | 520783935 |
| ReturnHeader/PreparerFirm/PreparerFirmBusinessName/BusinessNameLine1 | 0 | SMITH ELLIOTT KEARNS & COMPANY LLC |
| ReturnHeader/PreparerFirm/PreparerFirmUSAddress/AddressLine1 | 0 | 19 BROOKWOOD AVE SUITE 101 |
| ReturnHeader/PreparerFirm/PreparerFirmUSAddress/City | 0 | CARLISLE |
| ReturnHeader/PreparerFirm/PreparerFirmUSAddress/State | 0 | PA |
| ReturnHeader/PreparerFirm/PreparerFirmUSAddress/ZIPCode | 0 | 17015 |
| ReturnHeader/Preparer/Name | 0 | GREGORY P HALL CPA |
| ReturnHeader/Preparer/Phone | 0 | 7172439104 |
| ReturnHeader/ReturnType | 0 | 990 |
| ReturnHeader/TaxPeriodBeginDate | 0 | 2012-07-01 |
| ReturnHeader/TaxPeriodEndDate | 0 | 2013-06-30 |
| ReturnHeader/TaxYear | 0 | 2012 |
| ReturnHeader/Timestamp | 0 | 2015-02-12T11:03:18-06:00 |
Document Assets
No mirrored PDF or thumbnail assets are attached yet.
Filings
Displayed year
2013 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.
- Assets
- $58,537
- Liabilities
- $59,182
- Net assets
- -$645
- Revenue
- $424,302
- Expenses
- $387,040
- Net income
- $37,262