Civic Intelligence

Crisis Text Line Inc.

990 • Fiscal year 2022 • EIN 46-5039599

Jan 01, 2022 to Dec 31, 2022 • Filed on Oct 17, 2023

Organization ProfileWWW.CRISISTEXTLINE.ORG

View Organization Page

225 W 34th St FL 9-pmb9135New York, NY 10122

(332) 230-4008

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

52nd percentile

0.19x

Higher debt load relative to assets than 52% of similar nonprofits.

2022 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2022

Liabilities / Revenue

56th percentile

0.28x

Higher debt load relative to revenue than 56% of similar nonprofits.

2022 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2022

Net Margin

3rd percentile

-124%

Higher net margin than 3% of similar nonprofits.

2022 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2022

Top Officer Pay

87th percentile

$394,886

Higher top officer pay than 87% of similar nonprofits.

Top officer pay equals 2.6% of source-year revenue.

2022 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2022

Asset Growth

1st percentile

-46%

Faster asset growth than 1% of similar nonprofits.

2022 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2021 to 2022

Revenue Growth

87th percentile

56%

Faster revenue growth than 87% of similar nonprofits.

2022 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2021 to 2022

Balance Sheet
Liabilities / Assets52nd percentile

Assets

Down

$23,223,313

Down $20,095,071 (-46%) from 2021

Net Assets

Down

$18,870,911

Down $21,511,625 (-53%) from 2021

Liabilities

Up

$4,352,402

Up $1,416,554 (+48%) from 2021

Revenue And Expenses
Liabilities / Revenue56th percentileNet Margin3rd percentile

Revenue

Up

$15,474,145

Up $5,578,378 (+56%) from 2021

Expenses

Up

$34,725,121

Up $2,937,687 (+9.2%) from 2021

Net Income

Up

-$19,250,976

Up $2,640,691 (+12%) from 2021

Historical Trend

Balance Sheet Trend

Asset Growth1st percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2012: $0Liabilities 2012: $0Net Assets 2012: $02012Assets 2013: $0Liabilities 2013: $0Net Assets 2013: $02013Assets 2014: $2,427,881Liabilities 2014: $104,282Net Assets 2014: $2,323,5992014Assets 2015: $3,986,882Liabilities 2015: $418,916Net Assets 2015: $3,567,9662015Assets 2016: $28,327,379Liabilities 2016: $1,305,829Net Assets 2016: $27,021,5502016Assets 2017: $21,178,889Liabilities 2017: $355,762Net Assets 2017: $20,823,1272017Assets 2018: $36,378,307Liabilities 2018: $643,124Net Assets 2018: $35,735,1832018Assets 2019: $39,415,758Liabilities 2019: $1,293,509Net Assets 2019: $38,122,2492019Assets 2020: $63,932,921Liabilities 2020: $1,574,942Net Assets 2020: $62,357,9792020Assets 2021: $43,318,384Liabilities 2021: $2,935,848Net Assets 2021: $40,382,5362021Assets 2022: $23,223,313Liabilities 2022: $4,352,402Net Assets 2022: $18,870,9112022Assets 2023: $18,030,062Liabilities 2023: $2,455,330Net Assets 2023: $15,574,7322023Assets 2024: $36,300,859Liabilities 2024: $10,056,797Net Assets 2024: $26,244,0622024

Highlighted filing

2022

Assets$23,223,313
Liabilities$4,352,402
Net Assets$18,870,911
Open 2022 Filing

Operations Trend

Revenue Growth87th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0-$20M-$40MRevenue 2012: $0Expenses 2012: $0Net Income 2012: $02012Revenue 2013: $0Expenses 2013: $0Net Income 2013: $02013Revenue 2014: $3,921,452Expenses 2014: $1,597,853Net Income 2014: $2,323,5992014Revenue 2015: $4,134,715Expenses 2015: $2,890,348Net Income 2015: $1,244,3672015Revenue 2016: $29,570,714Expenses 2016: $6,029,663Net Income 2016: $23,541,0512016Revenue 2017: $3,392,000Expenses 2017: $9,494,035Net Income 2017: -$6,102,0352017Revenue 2018: $27,137,174Expenses 2018: $12,229,626Net Income 2018: $14,907,5482018Revenue 2019: $17,727,853Expenses 2019: $15,484,617Net Income 2019: $2,243,2362019Revenue 2020: $49,580,169Expenses 2020: $25,059,586Net Income 2020: $24,520,5832020Revenue 2021: $9,895,767Expenses 2021: $31,787,434Net Income 2021: -$21,891,6672021Revenue 2022: $15,474,145Expenses 2022: $34,725,121Net Income 2022: -$19,250,9762022Revenue 2023: $32,319,583Expenses 2023: $35,615,762Net Income 2023: -$3,296,1792023Revenue 2024: $45,357,832Expenses 2024: $34,847,175Net Income 2024: $10,510,6572024

Highlighted filing

2022

Revenue$15,474,145
Expenses$34,725,121
Net Income-$19,250,976
Open 2022 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2022 to Dec 31, 2022
Signed
Oct 17, 2023
Return Version
2022v5.0
Gross Receipts
$15,492,145
Mission and Program Overview

Mission

Use technology and data innovations to pioneer new approaches to support people in need

Free, 24/7 high-quality text-based mental health support & crisis intervention

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$27,847,361$16,285,415▼ $11,561,946
Investments in Publicly Traded Securities$7,131,739--
Cash and Non-Interest-Bearing Accounts$5,630,224$5,198,962▼ $431,262
Accounts Receivable-$650,538-
Prepaid Expenses and Deferred Charges$451,787$468,777▲ $16,990
Land, Buildings, and Equipment, Net$8,756$144,653▲ $135,897
Pledges and Grants Receivable$2,235,471$32,822▼ $2,202,649
Inventories for Sale or Use$4,850--
Investments Program Related$53--
Total Assets$43,318,384$23,223,313▼ $20,095,071
Other Assets Total$8,143$442,146▲ $434,003
Liabilities
Accounts Payable and Accrued Expenses$2,788,139$2,746,187▼ $41,952
Deferred Revenue-$1,133,833-
Other Liabilities$147,709$472,382▲ $324,673
Total Liabilities$2,935,848$4,352,402▲ $1,416,554
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$39,514,536$18,870,911▼ $20,643,625
Net Assets With Donor Restrictions$868,000$0▼ $868,000
Total Net Assets Fund Balance$40,382,536$18,870,911▼ $21,511,625
Total Liabilities and Net Assets / Fund Balance$43,318,384$23,223,313▼ $20,095,071

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$144,653$104,316$248,969
Compensation and Service Providers
Top Officer Pay87th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Dena TrujilloChief Executive OfficerFT$348,583$46,303$394,886
Shairi Turner-davisChief Health OfficerFT$321,795$9,150$330,945
Lawrence BrooksChief Financial Officer (to Sep 22)FT$207,983$110,655$318,638
Mishka Pitter-armandChief Marketing OfficerFT$281,868$32,799$314,667
Cesar BocanegraChief Operating OfficerFT$256,959$38,749$295,708
Dana TraderChief People and Strategy OfficerFT$251,756$41,036$292,792
Falk GottlobChief Technology OfficerFT$263,924$18,758$282,682
Shawn RodriguezSecretary & General CounselFT$213,505$43,607$257,112

Board Members and Trustees

NameTitle
Harry BrandlerPresident
Brenda Toineeta PipestemDirector
Danah BoydDirector
Dr Alfiee Breland-nobleDirector
Dr Andres Monroy-hernandezDirector
Kim VuDirector
Lisa FettermanDirector
Rob StavisTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Amazon Web ServicesData Housing And HostingPO BOX 84023, Seattle, WA 98124$907,034
Velocity Global LLCOutsourced International Staffing1701 PLATTE STREET SUITE 210, Denver, CO 80202$501,022
Andela INCSoftware Development Contractors580 FIFTH AVENUE SUITE 820, New York, NY 10036$430,573
Gray Scalable LLCRecruiting And Hr Consulting18 WEST 21ST STREET FLOOR 8, New York, NY 10010$262,000
Twilio INCText And Data Usage101 SPEAR ST SUITE 500, San Francisco, CA 94105$256,678
Revenue and Support

Revenue Composition

Contributions and Grants
$10,241,918
Program Service Revenue
$5,154,142
Investment Income
$73,642
Other Revenue
$4,443
All Other Contributions
$10,141,918
Change in Net Assets
$-19,250,976

Audited Revenue Reconciliation

Revenue per Audited Statements
$15,492,145
Revenue Not Reported on Financial Statements
$-18,000
Revenue Not Reported on Form 990
$0
Other Revenue Adjustments
$-18,000
Total Revenue per Audited Statements
$15,492,145
Total Revenue per Form 990
$15,474,145
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$27,005,883
Other Expenses$7,719,238
Total Fundraising Expense$1,820,320
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$16,417,168$1,728,937$1,283,116$19,429,221
Other Employee Benefits$3,282,529$360,207$252,760$3,895,496
Information Technology$3,454,733$274,451$35,688$3,764,872
Payroll Taxes$1,433,969$421,542$107,949$1,963,460
Fees for Services Other$696,984$507,443$3,607$1,208,034
Current Officers, Directors, Trustees, and Key Employees$306,255$636,739$27,642$970,636
Occupancy$806,749$101,590$47,790$956,129
Pension Plan Contributions$528,507$181,671$36,892$747,070
Advertising$372,494$165,227$315$538,036
Fees for Services Accounting-$280,706-$280,706
Fees for Services Lobbying$20,000$230,000-$250,000
Other Expenses-$230,000-$230,000
Fees for Services Legal-$210,900-$210,900
Travel$77,868$37,552$13,086$128,506
Insurance-$58,690-$58,690
Office Expenses$10,850$35,538$8,825$55,213
Conferences and Meetings$9,155$9,341$2,650$21,146
Depreciation Depletion-$17,006-$17,006
Total Functional Expenses$27,417,261$5,487,540$1,820,320$34,725,121

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$34,743,121
Expenses per Audited Statements$34,725,121
Total Expenses per Form 990$34,725,121
Expenses Not Reported on Form 990$18,000
Expenses Not Reported on Financial Statements$0
International Activity

International Summary

Offices
0
Employees
0
Spending
$646,104

International Compliance

Activity in boycott countries
No
Foreign corporation ownership
No
Foreign partnership interest
No
Interest in foreign trust
No
Passive foreign investment company interest
No
Transfers to foreign corporations
No

International Activities

RegionActivityServicesOfficesEmployeesSpending
EuropeProgram ServiceSupport for Individuals in Mental Health Crisis00$383,388
AfricaProgram ServiceSupport for Individuals in Mental Health Crisis00$157,791
South AmericaProgram ServiceSupport for Individuals in Mental Health Crisis00$104,925
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liability$472,382
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The 990 will be reviewed in detail with the finance committee and then provided to the board for review before filing.”

Form 990, Part VI, Section B, Line 12C

“All board members are required to review the conflict of interest policy annually, and disclose any real or potential conflict of interest in response to a conflict of interest questionnaire. The completed questionnaires are reviewed by the general counsel and secretary to the board and are presented to the governance committee. In the event of a real or potential conflict, the governance committee of the board and the general counsel/secretary shall enforce the conflict of interest policy's requirement of recusal from participating in any deliberations and decisions relevant to the disclosures.”

Form 990, Part VI, Section B, Line 15

“The chief people officer reviews the organization's compensation data annually during performance reviews. Every two years crisis text line works with an independent, third-party compensation consulting firm to collect comparable market data to set appropriate salary ranges for each of the positions held by the officers and staff and shares this information with the board. In so doing, crisis text line takes into consideration the competitive labor marketplace for such positions and the comparability data in the not-for-profit and, in some instances the for-profit sectors, as applicable. With respect to the ceo position, the committee takes into consideration the comparability data in both the not-for-profit and for-profit tech sector. The ceo's actual job performance is reviewed by the board. The review includes a performance evaluation and survey that gathers input from all trustees. Any recommended incentive compensation award or salary change is approved by the full board and are contemporaneously documented. Crisis text line commissioned its last compensation survey as recently as july 2022.”

Form 990, Part VI, Section C, Line 19

“The organization's governing documents, conflict of interest policy, and financial statements are available upon request.”

Filing and Contact Details

Filer

Filer Name
Crisis Text Line Inc
EIN
46-5039599
Phone
3322304008
Address
225 W 34TH ST FL 9-PMB9135, NEW YORK, NY 10122

Signing Officer

Name
Danielle Adest
Title
CFO
Phone
3322304008
Signed
2023-10-17
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Danielle Adest
Formed
2012
Legal Domicile
Ny
Voting Board Members
9
Independent Board Members
8
Employees
290
Volunteers
15,000

Preparer

Firm
Cliftonlarsonallen Llp
Address
150 S WARNER ROAD SUITE 310, KING OF PRUSSIA, PA 19406
Preparer
William a Loughery
Phone
2156433900
Supplemental Narrative

Financial Statement Notes

PART XI, LINE 4B - OTHER ADJUSTMENTS:

“RENTAL EXPENSES -18,000.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“RENTAL EXPENSES 18,000.”

Raw XML AppendixShowing 400 of 759 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0CRISIS TEXT LINE PROVIDED FREE, 24/7, HIGH-QUALITY TEXT-BASED MENTAL HEALTH SUPPORT AND CRISIS INTERVENTION BY EMPOWERING A COMMUNITY OF TRAINED VOLUNTEERS AND PAID SUPERVISORS TO SUPPORT PEOPLE IN THEIR MOMENTS OF NEED. ANYONE CAN TEXT FROM ANYWHERE IN THE UNITED STATES, ANYTIME. A LIVE, TRAINED CRISIS COUNSELOR RECEIVES THE TEXT AND RESPONDS FROM A SECURE ONLINE PLATFORM. IN 2022, PEOPLE IN CRISIS INITIATED MORE THAN 1.3 MILLION CONVERSATIONS WITH CRISIS TEXT LINE AND NEARLY 40 MILLION INDIVIDUAL MESSAGES WERE EXCHANGED BY THOSE IN NEED. CRISIS TEXT LINE RECRUITS, TRAINS, DEVELOPS, AND RETAINS VOLUNTEERS TO APPROPRIATELY COMMUNICATE WITH AND PROMOTE CRISIS TEXT LINE, AS A SERVICE TO ALL COMMUNITIES THROUGHOUT THE ENTIRE COUNTRY. SUPERVISORS SUPPORT AND OVERSEE THE VOLUNTEER CRISIS COUNSELOR AND ALL TEXTS ON THE CRISIS TEXT LINE PLATFORM IN REAL TIME.
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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt10
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt20
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt30
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt40
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt50
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt60
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt70
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt933732
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1043607
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt119150
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1232799
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1318758
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1441036
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1538749
IRS990/Form990PartVIISectionAGrp/PersonNm0DENA TRUJILLO
IRS990/Form990PartVIISectionAGrp/PersonNm1HARRY BRANDLER
IRS990/Form990PartVIISectionAGrp/PersonNm2ROB STAVIS
IRS990/Form990PartVIISectionAGrp/PersonNm3DR ALFIEE BRELAND-NOBLE
IRS990/Form990PartVIISectionAGrp/PersonNm4LISA FETTERMAN
IRS990/Form990PartVIISectionAGrp/PersonNm5DR ANDRES MONROY-HERNANDEZ
IRS990/Form990PartVIISectionAGrp/PersonNm6BRENDA TOINEETA PIPESTEM
IRS990/Form990PartVIISectionAGrp/PersonNm7KIM VU
IRS990/Form990PartVIISectionAGrp/PersonNm8DANAH BOYD
IRS990/Form990PartVIISectionAGrp/PersonNm9LAWRENCE BROOKS
IRS990/Form990PartVIISectionAGrp/PersonNm10SHAWN RODRIGUEZ
IRS990/Form990PartVIISectionAGrp/PersonNm11SHAIRI TURNER-DAVIS
IRS990/Form990PartVIISectionAGrp/PersonNm12MISHKA PITTER-ARMAND
IRS990/Form990PartVIISectionAGrp/PersonNm13FALK GOTTLOB
IRS990/Form990PartVIISectionAGrp/PersonNm14DANA TRADER
IRS990/Form990PartVIISectionAGrp/PersonNm15CESAR BOCANEGRA
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt0348583
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt9284906
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10213505
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt11321795
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt12281868
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt13263924
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt14251756
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt15256959
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/TitleTxt0CHIEF EXECUTIVE OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt1PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt2TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt4DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9CHIEF FINANCIAL OFFICER (TO SEP 22)
IRS990/Form990PartVIISectionAGrp/TitleTxt10SECRETARY & GENERAL COUNSEL
IRS990/Form990PartVIISectionAGrp/TitleTxt11CHIEF HEALTH OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt12CHIEF MARKETING OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt13CHIEF TECHNOLOGY OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt14CHIEF PEOPLE AND STRATEGY OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt15CHIEF OPERATING OFFICER
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr02012
IRS990/FormerOfcrEmployeesListedInd00
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd00
IRS990/GamingActivitiesInd00
IRS990/GoverningBodyVotingMembersCnt09
IRS990/GovernmentGrantsAmt0100000
IRS990/GrantAmt00
IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
IRS990/GrossReceiptsAmt015492145
IRS990/GrossRentsGrp/RealAmt020801
IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd00
IRS990/IndependentAuditFinclStmtInd01
IRS990/IndependentVotingMemberCnt08
IRS990/IndivRcvdGreaterThan100KCnt023
IRS990/IndoorTanningServicesInd00
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InformationTechnologyGrp/FundraisingAmt035688
IRS990/InformationTechnologyGrp/ManagementAndGeneralAmt0274451
IRS990/InformationTechnologyGrp/ProgramServicesAmt03454733
IRS990/InformationTechnologyGrp/TotalAmt03764872
IRS990/InsuranceGrp/ManagementAndGeneralAmt058690
IRS990/InsuranceGrp/TotalAmt058690
IRS990/InventoriesForSaleOrUseGrp/BOYAmt04850
IRS990/InvestmentIncomeGrp/ExclusionAmt073642
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt073642
IRS990/InvestmentInJointVentureInd00
IRS990/InvestmentsProgramRelatedGrp/BOYAmt053
IRS990/InvestmentsPubTradedSecGrp/BOYAmt07131739
IRS990/IRPDocumentCnt042
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt0104316
IRS990/LandBldgEquipBasisNetGrp/BOYAmt08756
IRS990/LandBldgEquipBasisNetGrp/EOYAmt0144653
IRS990/LandBldgEquipCostOrOtherBssAmt0248969
IRS990/LegalDomicileStateCd0NY
IRS990/LessRentalExpensesGrp/RealAmt018000
IRS990/LoanOutstandingInd00
IRS990/LobbyingActivitiesInd01
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0CRISIS TEXT LINE WORKS AT THE INTERSECTION OF EMPATHY AND INNOVATION. CRISIS TEXT LINE PROMOTES MENTAL WELL BEING FOR PEOPLE WHEREVER THEY ARE.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
IRS990/NetAssetsOrFundBalancesBOYAmt040382536
IRS990/NetAssetsOrFundBalancesEOYAmt018870911
IRS990/NetRentalIncomeOrLossGrp/ExclusionAmt02801
IRS990/NetRentalIncomeOrLossGrp/TotalRevenueColumnAmt02801
IRS990/NetUnrelatedBusTxblIncmAmt00
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt039514536
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt018870911
IRS990/NondeductibleContributionsInd00
IRS990/OccupancyGrp/FundraisingAmt047790
IRS990/OccupancyGrp/ManagementAndGeneralAmt0101590
IRS990/OccupancyGrp/ProgramServicesAmt0806749
IRS990/OccupancyGrp/TotalAmt0956129
IRS990/OfficeExpensesGrp/FundraisingAmt08825
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt035538
IRS990/OfficeExpensesGrp/ProgramServicesAmt010850
IRS990/OfficeExpensesGrp/TotalAmt055213
IRS990/OfficerMailingAddressInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt08143
IRS990/OtherAssetsTotalGrp/EOYAmt0442146
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/FundraisingAmt0252760
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0360207
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt03282529
IRS990/OtherEmployeeBenefitsGrp/TotalAmt03895496
IRS990/OtherExpensesGrp/Desc0BAD DEBT- PY RECEIVABLE
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt0230000
IRS990/OtherExpensesGrp/TotalAmt0230000
IRS990/OtherLiabilitiesGrp/BOYAmt0147709
IRS990/OtherLiabilitiesGrp/EOYAmt0472382
IRS990/OtherRevenueMiscGrp/BusinessCd0900099
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS
IRS990/OtherRevenueMiscGrp/ExclusionAmt01642
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt01642
IRS990/OtherRevenueTotalAmt01642
IRS990/OtherSalariesAndWagesGrp/FundraisingAmt01283116
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt01728937
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt016417168
IRS990/OtherSalariesAndWagesGrp/TotalAmt019429221
IRS990/OwnWebsiteInd0X
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/FundraisingAmt0107949
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0421542
IRS990/PayrollTaxesGrp/ProgramServicesAmt01433969
IRS990/PayrollTaxesGrp/TotalAmt01963460
IRS990/PensionPlanContributionsGrp/FundraisingAmt036892
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt0181671
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0528507
IRS990/PensionPlanContributionsGrp/TotalAmt0747070
IRS990/PledgesAndGrantsReceivableGrp/BOYAmt02235471
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt032822
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0451787
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0468777
IRS990/PrincipalOfficerNm0DANIELLE ADEST
IRS990/PriorPeriodAdjustmentsAmt0-2260649
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0900099
IRS990/ProgramServiceRevenueGrp/Desc0PROGRAM SERVICE
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt05154142
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt05154142
IRS990/ProgSrvcAccomActy2Grp/Desc0CRISIS TEXT LINE'S MISSION RELIES ON INNOVATIVE TECHNOLOGY TO SUPPORT THE 24/7 TEXTING AND CHAT MENTAL HEALTH CRISIS INTERVENTION PLATFORM. THE TECHNOLOGY TEAM IS RESPONSIBLE FOR CODING, REFINING, AND SUPPORTING THE CRISIS TEXT LINE TEXTING AND CHAT PLATFORM AS WELL AS MAINTAINING AND UPDATING A LEARNING MANAGEMENT SYSTEM AS PART OF THE PLATFORM. THE TEAM'S ROLE INCLUDES ENGINEERING, PRODUCT, DESIGN, DATA, AND ANALYTICS. IN 2022, CRISIS TEXT LINE LAUNCHED THE FIRST CRISIS-RESPONSE SERVICE OF ITS KIND IN THE UNITED STATES, PROVIDING FREE, 24/7 SUPPORT FOR SPANISH SPEAKERS. THIS PLANNING, DEVELOPMENT AND IMPLEMENTATION FROM THE ENGINEERING, PRODUCT, AND TECHNOLOGY TEAM WAS PARAMOUNT TO THIS LAUNCH. IN DECEMBER OF 2022, CRISIS TEXT LINE HAD A SOFT LAUNCH OF THEIR WEB CHAT SERVICE AND AVERAGED APPROXIMATELY 580 CONVERSATIONS PER DAY IN ITS INITIAL LAUNCH.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt010667173
IRS990/ProgSrvcAccomActy2Grp/GrantAmt00
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt00
IRS990/ProgSrvcAccomActy3Grp/Desc0CRISIS TEXT LINE HAS A DEDICATED TEAM OF RESEARCH SCIENTISTS THAT LEAD RIGOROUS MENTAL HEALTH RESEARCH EFFORTS TO EVIDENCE AND AMPLIFY CRISIS TEXT LINE IMPACT FOR TEXTERS, VOLUNTEERS, AND COMMUNITIES. CRISIS TEXT LINE RESEARCH AND IMPACT STUDIES AIM TO STRENGTHEN MENTAL HEALTH POLICY, PRACTICE, AND SYSTEMS IN THE BROADER FIELD NATIONALLY AND GLOBALLY. IN OCTOBER 2022, CRISIS TEXT LINE PUBLISHED THEIR FULL REPORT OF YOUTH RESILIENCE. WWW.CRISISTEXTLINE.ORG/WP-CONTENT/UPLOADS/2022/10/FULL-REPORT-2022_YOUTH-RESILIENCE.PDF. IN 2022, CRISIS TEXT LINE PUBLISHED ITS "UNITED IN EMPATHY" REPORT: WWW.CRISISTEXTLINE.ORG/UNITED-IN-EMPATHY-2022-REPORT. THE RESEARCH REPORT FOCUSES ON THE ISSUES THAT TEXTERS DISCUSSED WITH CRISIS TEXT LINE AND THE COPING STRATEGIES THAT HELPED THEM FEEL BETTER. RESEARCH AND DEVELOPMENT BLOGS AND PUBLISHED STUDIES ARE PUBLISHED AND SHARED PUBLICLY AT: HTTPS://RESEARCH.CRISISTEXTLINE.ORG/.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt0524365
IRS990/ProgSrvcAccomActy3Grp/GrantAmt00
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt00
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt09767891
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt052000
IRS990/PYInvestmentIncomeAmt0103457
IRS990/PYOtherExpensesAmt06670067
IRS990/PYOtherRevenueAmt024419
IRS990/PYProgramServiceRevenueAmt00
IRS990/PYRevenuesLessExpensesAmt0-21891667
IRS990/PYSalariesCompEmpBnftPaidAmt025065367
IRS990/PYTotalExpensesAmt031787434
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt09895767
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt0-19250976
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd00
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/RentalIncomeOrLossGrp/RealAmt02801
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd00
IRS990/ReportOtherLiabilitiesInd01
IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt05154142
IRS990/SavingsAndTempCashInvstGrp/BOYAmt027847361
IRS990/SavingsAndTempCashInvstGrp/EOYAmt016285415
IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0MISCELLANEOUS - 2019 AMOUNT: $ 63,498. 2020 AMOUNT: $ 21,299. 2021 AMOUNT: $ 24,419. 2022 AMOUNT: $ 1,642.
IRS990ScheduleA/Form990ScheduleAPartVIGrp/FormAndLineReferenceDesc0SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME:

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Displayed year

2022 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$23,223,313
Liabilities
$4,352,402
Net assets
$18,870,911
Revenue
$15,474,145
Expenses
$34,725,121
Net income
-$19,250,976
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$36.3$10.1$26.2$45.4$34.8$10.5
2023Detailed filing. Detailed filing data is available for this year.$18.0$2.46$15.6$32.3$35.6$3.30
2022Detailed filing. Detailed filing data is available for this year.$23.2$4.35$18.9$15.5$34.7$19.3
2021Detailed filing. Detailed filing data is available for this year.$43.3$2.94$40.4$9.90$31.8$21.9
2020Detailed filing. Detailed filing data is available for this year.$63.9$1.57$62.4$49.6$25.1$24.5
2019Detailed filing. Detailed filing data is available for this year.$39.4$1.29$38.1$17.7$15.5$2.24
2018Detailed filing. Detailed filing data is available for this year.$36.4$0.64$35.7$27.1$12.2$14.9
2017Detailed filing. Detailed filing data is available for this year.$21.2$0.36$20.8$3.39$9.49$6.10
2016Detailed filing. Detailed filing data is available for this year.$28.3$1.31$27.0$29.6$6.03$23.5
2015Detailed filing. Detailed filing data is available for this year.$3.99$0.42$3.57$4.13$2.89$1.24
2014Detailed filing. Detailed filing data is available for this year.$2.43$0.10$2.32$3.92$1.60$2.32
2013Detailed filing. Detailed filing data is available for this year.$0.00$0.00$0.00$0.00$0.00$0.00
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.00$0.00$0.00$0.00$0.00$0.00
Peer Organizations

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