Civic Intelligence

Crisis Text Line Inc.

990 • Fiscal year 2018 • EIN 46-5039599

Jan 01, 2018 to Dec 31, 2018 • Filed on Sep 18, 2019

PO Box 1144New York, NY 10159

(631) 509-2790

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

14th percentile

0.02x

Higher debt load relative to assets than 14% of similar nonprofits.

2018 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2018

Liabilities / Revenue

8th percentile

0.02x

Higher debt load relative to revenue than 8% of similar nonprofits.

2018 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2018

Net Margin

92nd percentile

55%

Higher net margin than 92% of similar nonprofits.

2018 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2018

Top Officer Pay

75th percentile

$390,245

Higher top officer pay than 75% of similar nonprofits.

Top officer pay equals 1.4% of source-year revenue.

2018 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2018

Asset Growth

96th percentile

72%

Faster asset growth than 96% of similar nonprofits.

2018 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2017 to 2018

Revenue Growth

99th percentile

700%

Faster revenue growth than 99% of similar nonprofits.

2018 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2017 to 2018

Assets

Up

$36,378,307

Up $15,199,418 (+72%) from 2017

Net Assets

Up

$35,735,183

Up $14,912,056 (+72%) from 2017

Liabilities

Up

$643,124

Up $287,362 (+81%) from 2017

Revenue

Up

$27,137,174

Up $23,745,174 (+700%) from 2017

Expenses

Up

$12,229,626

Up $2,735,591 (+29%) from 2017

Net Income

Up

$14,907,548

Up $21,009,583 (+344%) from 2017

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2012: $0Liabilities 2012: $0Net Assets 2012: $02012Assets 2013: $0Liabilities 2013: $0Net Assets 2013: $02013Assets 2014: $2,427,881Liabilities 2014: $104,282Net Assets 2014: $2,323,5992014Assets 2015: $3,986,882Liabilities 2015: $418,916Net Assets 2015: $3,567,9662015Assets 2016: $28,327,379Liabilities 2016: $1,305,829Net Assets 2016: $27,021,5502016Assets 2017: $21,178,889Liabilities 2017: $355,762Net Assets 2017: $20,823,1272017Assets 2018: $36,378,307Liabilities 2018: $643,124Net Assets 2018: $35,735,1832018Assets 2019: $39,415,758Liabilities 2019: $1,293,509Net Assets 2019: $38,122,2492019Assets 2020: $63,932,921Liabilities 2020: $1,574,942Net Assets 2020: $62,357,9792020Assets 2021: $43,318,384Liabilities 2021: $2,935,848Net Assets 2021: $40,382,5362021Assets 2022: $23,223,313Liabilities 2022: $4,352,402Net Assets 2022: $18,870,9112022Assets 2023: $18,030,062Liabilities 2023: $2,455,330Net Assets 2023: $15,574,7322023Assets 2024: $36,300,859Liabilities 2024: $10,056,797Net Assets 2024: $26,244,0622024

Highlighted filing

2018

Assets$36,378,307
Liabilities$643,124
Net Assets$35,735,183

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0-$20M-$40MRevenue 2012: $0Expenses 2012: $0Net Income 2012: $02012Revenue 2013: $0Expenses 2013: $0Net Income 2013: $02013Revenue 2014: $3,921,452Expenses 2014: $1,597,853Net Income 2014: $2,323,5992014Revenue 2015: $4,134,715Expenses 2015: $2,890,348Net Income 2015: $1,244,3672015Revenue 2016: $29,570,714Expenses 2016: $6,029,663Net Income 2016: $23,541,0512016Revenue 2017: $3,392,000Expenses 2017: $9,494,035Net Income 2017: -$6,102,0352017Revenue 2018: $27,137,174Expenses 2018: $12,229,626Net Income 2018: $14,907,5482018Revenue 2019: $17,727,853Expenses 2019: $15,484,617Net Income 2019: $2,243,2362019Revenue 2020: $49,580,169Expenses 2020: $25,059,586Net Income 2020: $24,520,5832020Revenue 2021: $9,895,767Expenses 2021: $31,787,434Net Income 2021: -$21,891,6672021Revenue 2022: $15,474,145Expenses 2022: $34,725,121Net Income 2022: -$19,250,9762022Revenue 2023: $32,319,583Expenses 2023: $35,615,762Net Income 2023: -$3,296,1792023Revenue 2024: $45,357,832Expenses 2024: $34,847,175Net Income 2024: $10,510,6572024

Highlighted filing

2018

Revenue$27,137,174
Expenses$12,229,626
Net Income$14,907,548
Jump To
Filing Snapshot
Filing Period
Jan 1, 2018 to Dec 31, 2018
Signed
Sep 18, 2019
Return Version
2018v3.1
Gross Receipts
$27,137,174
Mission and Program Overview

Mission

Use technology and data innovations to pioneer new approaches to support people in need

Provide free 24/7 emotional support for those in crisis

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$12,671,877$19,217,411▲ $6,545,534
Pledges and Grants Receivable$6,652,200$6,203,763▼ $448,437
Cash and Non-Interest-Bearing Accounts$1,156,452$5,733,336▲ $4,576,884
Savings and Temporary Cash Investments$463,994$5,008,987▲ $4,544,993
Prepaid Expenses and Deferred Charges$139,277$91,533▼ $47,744
Accounts Receivable$82,366$60,537▼ $21,829
Inventories for Sale or Use-$28,619-
Land, Buildings, and Equipment, Net$5,139$26,484▲ $21,345
Investments Program Related-$53-
Total Assets$21,178,889$36,378,307▲ $15,199,418
Other Assets Total$7,584$7,584→ $0
Liabilities
Accounts Payable and Accrued Expenses$209,929$348,535▲ $138,606
Deferred Revenue$145,833$198,789▲ $52,956
Other Liabilities$0$95,800▲ $95,800
Total Liabilities$355,762$643,124▲ $287,362
Net Assets / Fund Balance
Unrestricted Net Assets$13,319,265$28,919,081▲ $15,599,816
Temporarily Rstr Net Assets$7,503,862$6,816,102▼ $687,760
Total Net Assets Fund Balance$20,823,127$35,735,183▲ $14,912,056
Total Liabilities and Net Assets / Fund Balance$21,178,889$36,378,307▲ $15,199,418

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$26,484$64,357$90,841
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jason BennettCTOFT$350,000$40,245$390,245
Sarah BernardCOOFT$308,615$28,577$337,192
Shairi Turner-davisChief Medical OfficerFT$250,000$34,970$284,970
Jeffrey FairchildLead Dev Ops EngineerFT$151,346$36,132$187,478
Elana JacobsDirector of CTL InternatioFT$152,308$29,652$181,960
Nancy LublinCEO, SecretaryFT$135,000$39,746$174,746
Robert W FilbinChief Data OfficerFT$156,750$17,748$174,498
Matthew MorrisDirector, Digital and ContFT$147,500$18,491$165,991

Board Members and Trustees

Revenue and Support

Revenue Composition

Contributions and Grants
$25,036,660
Program Service Revenue
$1,787,510
Investment Income
$272,935
Other Revenue
$40,069
All Other Contributions
$25,036,660
Change in Net Assets
$14,907,548
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$9,420,319
Other Expenses$2,809,307
Total Fundraising Expense$245,905
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$5,839,699$536,942$150,829$6,527,470
Other Employee Benefits$1,065,107$224,922$31,910$1,321,939
Fees for Services Other$701,980$216,305$1,901$920,186
Current Officers, Directors, Trustees, and Key Employees$639,428$135,030$19,157$793,615
Payroll Taxes$485,528$102,530$14,546$602,604
Occupancy$22,839$527,305-$550,144
Travel$161,164$140,588$3,978$305,730
Information Technology$276,408$9,456-$285,864
Pension Plan Contributions$140,751$29,723$4,217$174,691
Fees for Services Accounting$85,822$27,003$75$112,900
Office Expenses$25,694$39,521$12,385$77,600
Fees for Services Legal$53,175$16,731$47$69,953
Advertising$47,075$9,277$3,414$59,766
Insurance$5,434$24,123-$29,557
Depreciation Depletion-$25,093-$25,093
All Other Expenses$14,384$3,285$185$17,854
Other Expenses$9,149$1,932$274$11,355
Total Functional Expenses$9,865,722$2,117,999$245,905$12,229,626
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Rent$95,800
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

The form 990 has been reviewed by the finance committee of the board as well as board members who are responsible for financial and audit matters prior to filing. The final form 990 (filed with the irs) will be available at the next meeting of the board for inspection. In addition, upon request of any board member, a copy will be provided. If there are any material changes, an amended form 990 will be filed.

Form 990, Part VI, Section B, Line 12C

The organization enforces the conflict of interest policy by monitoring known relationships, questionnaires that include inquiries of any new relationships, and noting any changes in disclosed information. If there are any conflicts , circumstances are reviewed by the company general counsel and the board before a decision for approval.

Form 990, Part VI, Section B, Line 15

The company hired a head of human capital to monitor and hire an outside consulting firm to conduct compensation reviews as well as meet on an annual basis with compensation committee of the board. In addition, periodic reviews of current published data from known websites, including guidestar, charity navigator, and ny non-profit network annual salary survey, are performed to gather statistical data.

Form 990, Part VI, Section C, Line 19

The organization's governing documents, conflict of interest policy, and financial statements are available upon request.

Filing and Contact Details

Filer

Filer Name
Crisis Text Line Inc
EIN
46-5039599
Phone
6315092790
Address
PO BOX 1144, NEW YORK, NY 10159

Signing Officer

Name
Nancy Lublin
Title
CEO
Phone
6315092790
Signed
2019-09-18
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Nancy Lublin
Formed
2012
Legal Domicile
Ny
Voting Board Members
11
Independent Board Members
10
Employees
120
Volunteers
4,700

Preparer

Firm
Friedman Llp
Address
100 EAGLE ROCK AVENUE SUITE 200, EAST HANOVER, NJ 07936
Preparer
Sarah Avery
Phone
9739293500
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/TitleTxt0CEO, SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt1DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt2DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt3CHAIRMAN
IRS990/Form990PartVIISectionAGrp/TitleTxt4TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12CTO
IRS990/Form990PartVIISectionAGrp/TitleTxt13COO
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR, DIGITAL AND CONT
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR OF CTL INTERNATIO
IRS990/Form990PartVIISectionAGrp/TitleTxt16CHIEF DATA OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt17CHIEF MEDICAL OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt18LEAD DEV OPS ENGINEER
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IRS990/Form990TFiledInd01
IRS990/FormationYr02012
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IRS990/GrantToRelatedPersonInd00
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IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd00
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IRS990/IndoorTanningServicesInd00
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IRS990/InfoInScheduleOPartVIInd0X
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IRS990/InformationTechnologyGrp/ProgramServicesAmt0276408
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IRS990/InsuranceGrp/ManagementAndGeneralAmt024123
IRS990/InsuranceGrp/ProgramServicesAmt05434
IRS990/InsuranceGrp/TotalAmt029557
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IRS990/InvestmentIncomeGrp/ExclusionAmt0272935
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IRS990/InvestmentsPubTradedSecGrp/EOYAmt019217411
IRS990/IRPDocumentCnt071
IRS990/IRPDocumentW2GCnt00
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IRS990/LandBldgEquipBasisNetGrp/EOYAmt026484
IRS990/LandBldgEquipCostOrOtherBssAmt090841
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IRS990/LobbyingActivitiesInd00
IRS990/LocalChaptersInd00
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IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0USE TECHNOLOGY AND DATA INNOVATIONS TO PIONEER NEW APPROACHES TO SUPPORT PEOPLE IN NEED
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
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IRS990/NetAssetsOrFundBalancesEOYAmt035735183
IRS990/NetUnrelatedBusTxblIncmAmt032421
IRS990/NetUnrlzdGainsLossesInvstAmt04508
IRS990/NondeductibleContributionsInd00
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IRS990/OccupancyGrp/ProgramServicesAmt022839
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IRS990/OfficeExpensesGrp/FundraisingAmt012385
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt039521
IRS990/OfficeExpensesGrp/ProgramServicesAmt025694
IRS990/OfficeExpensesGrp/TotalAmt077600
IRS990/OfficerMailingAddressInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsSFAS117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt07584
IRS990/OtherAssetsTotalGrp/EOYAmt07584
IRS990/OtherChangesInNetAssetsAmt00
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IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0224922
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt01065107
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IRS990/OtherExpensesGrp/Desc0SUBSCRIPTIONS
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IRS990/OtherExpensesGrp/Desc2REPAIRS AND MAINTENANCE
IRS990/OtherExpensesGrp/Desc3PERSONNEL OTHER COSTS
IRS990/OtherExpensesGrp/FundraisingAmt02314
IRS990/OtherExpensesGrp/FundraisingAmt1673
IRS990/OtherExpensesGrp/FundraisingAmt2274
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt019958
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt14743
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt223532
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt31932
IRS990/OtherExpensesGrp/ProgramServicesAmt0269314
IRS990/OtherExpensesGrp/ProgramServicesAmt122460
IRS990/OtherExpensesGrp/ProgramServicesAmt2311
IRS990/OtherExpensesGrp/ProgramServicesAmt39149
IRS990/OtherExpensesGrp/TotalAmt0291586
IRS990/OtherExpensesGrp/TotalAmt127876
IRS990/OtherExpensesGrp/TotalAmt223843
IRS990/OtherExpensesGrp/TotalAmt311355
IRS990/OtherLiabilitiesGrp/BOYAmt00
IRS990/OtherLiabilitiesGrp/EOYAmt095800
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS
IRS990/OtherRevenueMiscGrp/ExclusionAmt040069
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt040069
IRS990/OtherRevenueTotalAmt040069
IRS990/OtherSalariesAndWagesGrp/FundraisingAmt0150829
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt0536942
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt05839699
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IRS990/PartialLiquidationInd00
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IRS990/PayrollTaxesGrp/FundraisingAmt014546
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0102530
IRS990/PayrollTaxesGrp/ProgramServicesAmt0485528
IRS990/PayrollTaxesGrp/TotalAmt0602604
IRS990/PensionPlanContributionsGrp/FundraisingAmt04217
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt029723
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0140751
IRS990/PensionPlanContributionsGrp/TotalAmt0174691
IRS990/PledgesAndGrantsReceivableGrp/BOYAmt06652200
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt06203763
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0139277
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt091533
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IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0518210
IRS990/ProgramServiceRevenueGrp/Desc0CONTRACT SERVICES
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IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt01787510
IRS990/ProgSrvcAccomActy2Grp/Desc0SUPERVISION - A DEDICATED GROUP OF PAID SUPERVISORS THAT SERVICE AND MANAGE CRISIS COUNSELORS AND OVERSEE ALL TEXTERS ON THE CTL, INC. PLATFORM.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt03519073
IRS990/ProgSrvcAccomActy3Grp/Desc0ENGINEERING & TECH - CODING, REFINING, AND SUPPORTING THE CTL, INC. TEXTING PLATFORM.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt02715607
IRS990/ProgSrvcAccomActyOtherGrp/Desc0DATA - A DEDICATED GROUP OF DATA SCIENTISTS THAT COLLECT AND SHARE STATISTICAL DATA AND DEVELOP METRICS FROM TEXTING ACTIVITY AND CRISIS COUNSELOR DEMOGRAPHICS. INTERNATIONAL EXPANSION - ALL COSTS ASSOCIATED WITH SETTING UP PARTNERSHIPS WITH ORGANIZATIONS OUTSIDE OF THE UNITED STATES TO EXPAND TEXTING SERVICES GLOBALLY
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt01640407
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt02586026
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt00
IRS990/PYInvestmentIncomeAmt0202604
IRS990/PYOtherExpensesAmt02688062
IRS990/PYOtherRevenueAmt09816
IRS990/PYProgramServiceRevenueAmt0593554
IRS990/PYRevenuesLessExpensesAmt0-6102035
IRS990/PYSalariesCompEmpBnftPaidAmt06805973
IRS990/PYTotalExpensesAmt09494035
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt03392000
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt014907548
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd01
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd00
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IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt01787510
IRS990/SavingsAndTempCashInvstGrp/BOYAmt0463994
IRS990/SavingsAndTempCashInvstGrp/EOYAmt05008987
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearAmt025036660
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt02586026
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt029161826
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt04006758
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt0696158
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt061487428
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt0272935
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus1YearAmt0212420
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus2YearsAmt025332
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus3YearsAmt0857
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus4YearsAmt0898
IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt0512442

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