Civic Intelligence

Crisis Text Line Inc.

990 • Fiscal year 2021 • EIN 46-5039599

Jan 01, 2021 to Dec 31, 2021 • Filed on Feb 24, 2023

Organization ProfileWWW.CRISISTEXTLINE.ORG

View Organization Page

PO Box 1207New York, NY 10113

(332) 230-4008

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

31st percentile

0.07x

Higher debt load relative to assets than 31% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Liabilities / Revenue

53rd percentile

0.30x

Higher debt load relative to revenue than 53% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Net Margin

1st percentile

-221%

Higher net margin than 1% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Top Officer Pay

88th percentile

$607,000

Higher top officer pay than 88% of similar nonprofits.

Top officer pay equals 6.1% of source-year revenue.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Asset Growth

1st percentile

-32%

Faster asset growth than 1% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Revenue Growth

1st percentile

-80%

Faster revenue growth than 1% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Balance Sheet
Liabilities / Assets31st percentile

Assets

Down

$43,318,384

Down $20,614,537 (-32%) from 2020

Net Assets

Down

$40,382,536

Down $21,975,443 (-35%) from 2020

Liabilities

Up

$2,935,848

Up $1,360,906 (+86%) from 2020

Revenue And Expenses
Liabilities / Revenue53rd percentileNet Margin1st percentile

Revenue

Down

$9,895,767

Down $39,684,402 (-80%) from 2020

Expenses

Up

$31,787,434

Up $6,727,848 (+27%) from 2020

Net Income

Down

-$21,891,667

Down $46,412,250 (-189%) from 2020

Historical Trend

Balance Sheet Trend

Asset Growth1st percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2012: $0Liabilities 2012: $0Net Assets 2012: $02012Assets 2013: $0Liabilities 2013: $0Net Assets 2013: $02013Assets 2014: $2,427,881Liabilities 2014: $104,282Net Assets 2014: $2,323,5992014Assets 2015: $3,986,882Liabilities 2015: $418,916Net Assets 2015: $3,567,9662015Assets 2016: $28,327,379Liabilities 2016: $1,305,829Net Assets 2016: $27,021,5502016Assets 2017: $21,178,889Liabilities 2017: $355,762Net Assets 2017: $20,823,1272017Assets 2018: $36,378,307Liabilities 2018: $643,124Net Assets 2018: $35,735,1832018Assets 2019: $39,415,758Liabilities 2019: $1,293,509Net Assets 2019: $38,122,2492019Assets 2020: $63,932,921Liabilities 2020: $1,574,942Net Assets 2020: $62,357,9792020Assets 2021: $43,318,384Liabilities 2021: $2,935,848Net Assets 2021: $40,382,5362021Assets 2022: $23,223,313Liabilities 2022: $4,352,402Net Assets 2022: $18,870,9112022Assets 2023: $18,030,062Liabilities 2023: $2,455,330Net Assets 2023: $15,574,7322023Assets 2024: $36,300,859Liabilities 2024: $10,056,797Net Assets 2024: $26,244,0622024

Highlighted filing

2021

Assets$43,318,384
Liabilities$2,935,848
Net Assets$40,382,536
Open 2021 Filing

Operations Trend

Revenue Growth1st percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0-$20M-$40MRevenue 2012: $0Expenses 2012: $0Net Income 2012: $02012Revenue 2013: $0Expenses 2013: $0Net Income 2013: $02013Revenue 2014: $3,921,452Expenses 2014: $1,597,853Net Income 2014: $2,323,5992014Revenue 2015: $4,134,715Expenses 2015: $2,890,348Net Income 2015: $1,244,3672015Revenue 2016: $29,570,714Expenses 2016: $6,029,663Net Income 2016: $23,541,0512016Revenue 2017: $3,392,000Expenses 2017: $9,494,035Net Income 2017: -$6,102,0352017Revenue 2018: $27,137,174Expenses 2018: $12,229,626Net Income 2018: $14,907,5482018Revenue 2019: $17,727,853Expenses 2019: $15,484,617Net Income 2019: $2,243,2362019Revenue 2020: $49,580,169Expenses 2020: $25,059,586Net Income 2020: $24,520,5832020Revenue 2021: $9,895,767Expenses 2021: $31,787,434Net Income 2021: -$21,891,6672021Revenue 2022: $15,474,145Expenses 2022: $34,725,121Net Income 2022: -$19,250,9762022Revenue 2023: $32,319,583Expenses 2023: $35,615,762Net Income 2023: -$3,296,1792023Revenue 2024: $45,357,832Expenses 2024: $34,847,175Net Income 2024: $10,510,6572024

Highlighted filing

2021

Revenue$9,895,767
Expenses$31,787,434
Net Income-$21,891,667
Open 2021 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2021 to Dec 31, 2021
Signed
Feb 24, 2023
Return Version
2021v4.2
Gross Receipts
$9,895,767
Mission and Program Overview

Mission

Use technology and data innovations to pioneer new approaches to support people in need

Provide free 24/7 emotional support for those in crisis

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$36,957,697$27,847,361▼ $9,110,336
Investments in Publicly Traded Securities$18,224,520$7,131,739▼ $11,092,781
Cash and Non-Interest-Bearing Accounts$3,042,387$5,630,224▲ $2,587,837
Pledges and Grants Receivable$5,231,760$2,235,471▼ $2,996,289
Prepaid Expenses and Deferred Charges$379,443$451,787▲ $72,344
Land, Buildings, and Equipment, Net$18,881$8,756▼ $10,125
Inventories for Sale or Use$6,223$4,850▼ $1,373
Investments Program Related$53$53→ $0
Total Assets$63,932,921$43,318,384▼ $20,614,537
Other Assets Total$71,957$8,143▼ $63,814
Liabilities
Accounts Payable and Accrued Expenses$1,436,550$2,788,139▲ $1,351,589
Other Liabilities$138,392$147,709▲ $9,317
Total Liabilities$1,574,942$2,935,848▲ $1,360,906
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$58,103,779$39,514,536▼ $18,589,243
Net Assets With Donor Restrictions$4,254,200$868,000▼ $3,386,200
Total Net Assets Fund Balance$62,357,979$40,382,536▼ $21,975,443
Total Liabilities and Net Assets / Fund Balance$63,932,921$43,318,384▼ $20,614,537

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$8,756$87,310$96,066
Compensation and Service Providers
Top Officer Pay88th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Nancy LublinFormer CEO-$607,000$607,000$607,000
Dena TrujilloChief Executive OfficerFT$328,530$43,422$371,952
Shairi Turner-davisChief Transformation OfficerFT$314,507$8,308$322,815
Lawrence H BrooksChief Financial OfficerFT$243,940$41,212$285,152
Dana TraderChief People and Strategy OfficerFT$244,763$37,344$282,107
Mishka PitterarmandChief Marketing OfficerFT$240,816$26,222$267,038
Benjamin T KolinChief Technology OfficerFT$221,615$20,511$242,126
Robert FiblinChief Data ScientistFT$221,100$12,479$233,579

Board Members and Trustees

NameTitle
Danah BoydPresident
Andres Monroy-hernandezDirector
Brenda Toineeta PipestemDirector
Dr Alfiee M Breland-nobleDirector
Kim VuDirector
Robert StavisDirector
Elizabeth CutlerDirector to 8/2021
Harry BrandlerTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Gray Scalable LLCHr Consulting/recruiting Services18 WEST 21ST STREET 8TH FLOOR, New York, NY 10010$404,940
Andela INCSoftware Development Contractors576 FIFTH AVENUE, New York, NY 10036$385,544
Velocity Global LLCInternational Tech Consultants3858 WALNUT STREET SUITE 107, Denver, CO 80205$337,781
Egon Zehnder International INCRecruiting Services/ceo Search520 MADISON AVENUE 23RD FLOOR, New York, NY 10022$203,000
Elena Communications LLC Dba Jelena GroMarketing Consultant1765 DUKE STREET, Alexandria, VA 22314$188,740
Revenue and Support

Revenue Composition

Contributions and Grants
$9,767,891
Program Service Revenue
$0
Investment Income
$103,457
Other Revenue
$24,419
All Other Contributions
$9,767,891
Change in Net Assets
$-21,891,667

Audited Revenue Reconciliation

Revenue per Audited Statements
$9,895,767
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$157,005
Total Revenue per Audited Statements
$10,052,772
Total Revenue per Form 990
$9,895,767
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$25,065,367
Other Expenses$6,670,067
Total Fundraising Expense$952,985
Grants and Similar Amounts Paid$52,000
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$15,308,199$2,453,325$539,500$18,301,024
Other Employee Benefits$2,834,889$368,128$116,242$3,319,259
Fees for Services Other$1,146,711$1,078,736$35,131$2,260,578
Payroll Taxes$1,395,390$244,115$58,226$1,697,731
Current Officers, Directors, Trustees, and Key Employees$166,875$988,723$108,507$1,264,105
Information Technology$785,883$8,479-$794,362
Occupancy$591,910$142,310$24,699$758,919
Pension Plan Contributions$407,525$58,936$16,787$483,248
Advertising-$378,146-$378,146
Office Expenses$122,147$143,683$16,721$282,551
Fees for Services Accounting-$269,929-$269,929
Fees for Services Lobbying$193,000--$193,000
Fees for Services Legal$709$99,293-$100,002
All Other Expenses$38,376$26,877$1,601$66,854
Other Expenses$49,629$8,682$2,071$60,382
Foreign Grants$52,000--$52,000
Insurance$40,486$7,083$1,689$49,258
Travel$13,611$18,120$1,816$33,547
Depreciation Depletion-$10,125-$10,125
Total Functional Expenses$24,269,386$6,565,063$952,985$31,787,434

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$32,028,215
Expenses per Audited Statements$31,787,434
Total Expenses per Form 990$31,787,434
Expenses Not Reported on Form 990$240,781
Expenses Not Reported on Financial Statements$0
International Activity

International Summary

Offices
0
Employees
0
Spending
$797,123

International Compliance

Foreign grant records maintained
Yes
Activity in boycott countries
No
Foreign corporation ownership
No
Foreign partnership interest
No
Interest in foreign trust
No
Passive foreign investment company interest
No
Transfers to foreign corporations
No

International Activities

RegionActivityServicesOfficesEmployeesSpending
Sub-saharan AfricaSupport for Individuals in Mental Health Crisis-00$385,042
Europe (including Iceland & Greenland) - Albania, Andorra, Austria, BelgiumSupport for Individuals in Mental Health Crisis-00$360,081
North America - Canada and Mexico, But Not the United StatesSupport for Individuals in Mental Health Crisis-00$52,000
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Rent$147,709
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 has been reviewed by the finance committee of the board as well as board members who are responsible for financial and audit matters prior to filing. The final form 990 (filed with the irs) will be available at the next meeting of the board for inspection. In addition, upon request of any board member, a copy will be provided. If there are any material changes, an amended form 990 will be filed.”

Form 990, Part VI, Section B, Line 12C

“The organization enforces the conflict of interest policy by monitoring known relationships, questionnaires that include inquiries of any new relationships, and noting any changes in disclosed information. If there are any conflicts , circumstances are reviewed by the company general counsel and the board before a decision for approval.”

Form 990, Part VI, Section B, Line 15

“The company's head of human capital works with an outside consulting firm to monitor and conduct compensation reviews as well as meet on an annual basis with the compensation committee of the board. In addition, periodic reviews of current published data from known websites, including guidestar, charity navigator, and ny non-profit network annual salary survey, are performed to gather statistical data.”

Form 990, Part VI, Section C, Line 19

“The organization's governing documents, conflict of interest policy, and financial statements are available upon request.”

Filing and Contact Details

Filer

Filer Name
Crisis Text Line Inc
EIN
46-5039599
Phone
3322304008
Address
PO BOX 1207, NEW YORK, NY 10113

Signing Officer

Name
Dena Trujillo
Title
CEO
Phone
3322304008
Signed
2023-02-24
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Dena Trujillo
Formed
2012
Legal Domicile
Ny
Voting Board Members
8
Independent Board Members
7
Employees
249
Volunteers
20,399

Preparer

Firm
Marcum Llp
Address
100 EAGLE ROCK AVENUE SUITE 200, EAST HANOVER, NJ 07936
Preparer
Mary Ann Mendel
Phone
9739293500
Supplemental Narrative

Additional Explanations

Amended Return

“The address and telephone number of the organization changed. This changed part b and part iv section c, line 20. The amounts reported for paid officers and the highest paid employees were erroneously stated on the original 990 due to an unintentional error. The error affected part ix lines 5, 7-9, part vii, lines d+f as well as schedule j, partii, columns b(i), c, d and e. In addition, part v, line 1c was erroneously not marked as yes on the original 990. The specific differences are as follows: 990, part vii dena trujillo: column d increased 53,537, column f decreased (36,274) lawrence brooks: column d increased 33,976, column f decreased (36,739) shairi turner-davis: column d increased 43,163, column f decreased (5,922) benjamin kolin: column d no change, column f decreased (19,956) robert filbin: column d no change, column f decreased (10,203) dana trader: column d increased 33,943, column f decreased (36,919) mishka pitterarmand: column d increased 37,122, column f decreased (23,432) part ix line 5 officer wages: column a decreased (77,392), column b decreased (23,669), column c decreased (134,972), column d decreased 81,249 line 7 other wages: column a increased 77,392, column b increased 23,669, column c increased 134,972, column d increased (81,249) line 8 pension: column a increased 1,266, column b increased 188, column c increased 1,051, column d increased 27 line 9 other employee benefits: column a decreased (1,266), column b decreased (188), column c decreased (1,051), column d decreased (27) 990, schedule j, part ii, column b(i), c, d and e dena trujillo: b (i) increased 53,537, c decreased (401), d decreased (35,873), e increased 17,263 lawrence brooks: b (i) increased 33,976, c decreased (866), d decreased (35,873), e decreased (2,763) shairi turner-davis: b (i) increased 43,163, c decreased (392), d decreased (5,530), e increased 37,241 benjamin kolin: b (i) no change, c decreased (1,212), d decreased (18,744), e decreased (19,956) robert filbin: b (i) no change, c decreased (755), d decreased (9,448), e decreased (10,203) dana trader: b (i) increased 33,943, c decreased (713), d decreased (36,206), e decreased (2,976) mishka pitterarmand: b (i) increased 37,122, c no change, d decreased (23,432), e decreased 13,690”

Raw XML AppendixShowing 400 of 792 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt1040.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt1140.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt1240.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt1340.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt1440.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt150.00
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IRS990/Form990PartVIISectionAGrp/HighestCompensatedEmployeeInd3X
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IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd2X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd3X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd4X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd5X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd6X
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IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd8X
IRS990/Form990PartVIISectionAGrp/OfficerInd0X
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IRS990/Form990PartVIISectionAGrp/OfficerInd2X
IRS990/Form990PartVIISectionAGrp/OfficerInd3X
IRS990/Form990PartVIISectionAGrp/OfficerInd4X
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt00
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt10
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt243422
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt30
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt40
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt50
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt60
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt70
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt941212
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt108308
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1120511
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1212479
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1337344
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1426222
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt150
IRS990/Form990PartVIISectionAGrp/PersonNm0DANAH BOYD
IRS990/Form990PartVIISectionAGrp/PersonNm1HARRY BRANDLER
IRS990/Form990PartVIISectionAGrp/PersonNm2DENA TRUJILLO
IRS990/Form990PartVIISectionAGrp/PersonNm3DR ALFIEE M BRELAND-NOBLE
IRS990/Form990PartVIISectionAGrp/PersonNm4ANDRES MONROY-HERNANDEZ
IRS990/Form990PartVIISectionAGrp/PersonNm5BRENDA TOINEETA PIPESTEM
IRS990/Form990PartVIISectionAGrp/PersonNm6ROBERT STAVIS
IRS990/Form990PartVIISectionAGrp/PersonNm7KIM VU
IRS990/Form990PartVIISectionAGrp/PersonNm8ELIZABETH CUTLER
IRS990/Form990PartVIISectionAGrp/PersonNm9LAWRENCE H BROOKS
IRS990/Form990PartVIISectionAGrp/PersonNm10SHAIRI TURNER-DAVIS
IRS990/Form990PartVIISectionAGrp/PersonNm11BENJAMIN T KOLIN
IRS990/Form990PartVIISectionAGrp/PersonNm12ROBERT FIBLIN
IRS990/Form990PartVIISectionAGrp/PersonNm13DANA TRADER
IRS990/Form990PartVIISectionAGrp/PersonNm14MISHKA PITTERARMAND
IRS990/Form990PartVIISectionAGrp/PersonNm15NANCY LUBLIN
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt2328530
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt9243940
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10314507
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt11221615
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt12221100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt13244763
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt14240816
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt15607000
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt1TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt2CHIEF EXECUTIVE OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt3DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt4DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR TO 8/2021
IRS990/Form990PartVIISectionAGrp/TitleTxt9CHIEF FINANCIAL OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt10CHIEF TRANSFORMATION OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt11CHIEF TECHNOLOGY OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt12CHIEF DATA SCIENTIST
IRS990/Form990PartVIISectionAGrp/TitleTxt13CHIEF PEOPLE AND STRATEGY OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt14CHIEF MARKETING OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt15FORMER CEO
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr02012
IRS990/FormerOfcrEmployeesListedInd01
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd00
IRS990/GamingActivitiesInd00
IRS990/GoverningBodyVotingMembersCnt08
IRS990/GrantAmt052000
IRS990/GrantsToIndividualsInd00
IRS990/GrantsToOrganizationsInd00
IRS990/GrantToRelatedPersonInd00
IRS990/GrossReceiptsAmt09895767
IRS990/GroupReturnForAffiliatesInd00
IRS990/IncludeFIN48FootnoteInd00
IRS990/IndependentAuditFinclStmtInd01
IRS990/IndependentVotingMemberCnt07
IRS990/IndivRcvdGreaterThan100KCnt057
IRS990/IndoorTanningServicesInd00
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InformationTechnologyGrp/ManagementAndGeneralAmt08479
IRS990/InformationTechnologyGrp/ProgramServicesAmt0785883
IRS990/InformationTechnologyGrp/TotalAmt0794362
IRS990/InsuranceGrp/FundraisingAmt01689
IRS990/InsuranceGrp/ManagementAndGeneralAmt07083
IRS990/InsuranceGrp/ProgramServicesAmt040486
IRS990/InsuranceGrp/TotalAmt049258
IRS990/InventoriesForSaleOrUseGrp/BOYAmt06223
IRS990/InventoriesForSaleOrUseGrp/EOYAmt04850
IRS990/InvestmentIncomeGrp/ExclusionAmt0103457
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt0103457
IRS990/InvestmentInJointVentureInd00
IRS990/InvestmentsProgramRelatedGrp/BOYAmt053
IRS990/InvestmentsProgramRelatedGrp/EOYAmt053
IRS990/InvestmentsPubTradedSecGrp/BOYAmt018224520
IRS990/InvestmentsPubTradedSecGrp/EOYAmt07131739
IRS990/IRPDocumentCnt051
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt087310
IRS990/LandBldgEquipBasisNetGrp/BOYAmt018881
IRS990/LandBldgEquipBasisNetGrp/EOYAmt08756
IRS990/LandBldgEquipCostOrOtherBssAmt096066
IRS990/LegalDomicileStateCd0NY
IRS990/LoanOutstandingInd00
IRS990/LobbyingActivitiesInd01
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0CRISIS TEXT LINE PROVIDES FREE, 24/7, HIGH-QUALITY TEXT-BASED MENTAL HEALTH SUPPORT AND CRISIS INTERVENTION BY EMPOWERING A COMMUNITY OF TRAINED VOLUNTEERS TO SUPPORT PEOPLE IN THEIR MOMENTS OF NEED.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd01
IRS990/NetAssetsOrFundBalancesBOYAmt062357979
IRS990/NetAssetsOrFundBalancesEOYAmt040382536
IRS990/NetUnrelatedBusTxblIncmAmt00
IRS990/NetUnrlzdGainsLossesInvstAmt0-83776
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt058103779
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt039514536
IRS990/NondeductibleContributionsInd00
IRS990/OccupancyGrp/FundraisingAmt024699
IRS990/OccupancyGrp/ManagementAndGeneralAmt0142310
IRS990/OccupancyGrp/ProgramServicesAmt0591910
IRS990/OccupancyGrp/TotalAmt0758919
IRS990/OfficeExpensesGrp/FundraisingAmt016721
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt0143683
IRS990/OfficeExpensesGrp/ProgramServicesAmt0122147
IRS990/OfficeExpensesGrp/TotalAmt0282551
IRS990/OfficerMailingAddressInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt071957
IRS990/OtherAssetsTotalGrp/EOYAmt08143
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/FundraisingAmt0116242
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0368128
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt02834889
IRS990/OtherEmployeeBenefitsGrp/TotalAmt03319259
IRS990/OtherExpensesGrp/Desc0SUBSCRIPTIONS
IRS990/OtherExpensesGrp/Desc1EQUIPMENT
IRS990/OtherExpensesGrp/Desc2VOLUNTEER EXPENSES
IRS990/OtherExpensesGrp/Desc3STAFF DEVELOPMENT
IRS990/OtherExpensesGrp/FundraisingAmt024773
IRS990/OtherExpensesGrp/FundraisingAmt15222
IRS990/OtherExpensesGrp/FundraisingAmt22071
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt0238481
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt121892
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt28682
IRS990/OtherExpensesGrp/ProgramServicesAmt0862071
IRS990/OtherExpensesGrp/ProgramServicesAmt1125136
IRS990/OtherExpensesGrp/ProgramServicesAmt2134839
IRS990/OtherExpensesGrp/ProgramServicesAmt349629
IRS990/OtherExpensesGrp/TotalAmt01125325
IRS990/OtherExpensesGrp/TotalAmt1152250
IRS990/OtherExpensesGrp/TotalAmt2134839
IRS990/OtherExpensesGrp/TotalAmt360382
IRS990/OtherLiabilitiesGrp/BOYAmt0138392
IRS990/OtherLiabilitiesGrp/EOYAmt0147709
IRS990/OtherRevenueMiscGrp/BusinessCd0900099
IRS990/OtherRevenueMiscGrp/Desc0MISCELLANEOUS
IRS990/OtherRevenueMiscGrp/ExclusionAmt024419
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt024419
IRS990/OtherRevenueTotalAmt024419
IRS990/OtherSalariesAndWagesGrp/FundraisingAmt0539500
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt02453325
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt015308199
IRS990/OtherSalariesAndWagesGrp/TotalAmt018301024
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/FundraisingAmt058226
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0244115
IRS990/PayrollTaxesGrp/ProgramServicesAmt01395390
IRS990/PayrollTaxesGrp/TotalAmt01697731
IRS990/PensionPlanContributionsGrp/FundraisingAmt016787
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt058936
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0407525
IRS990/PensionPlanContributionsGrp/TotalAmt0483248
IRS990/PledgesAndGrantsReceivableGrp/BOYAmt05231760
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt02235471
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0379443
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0451787
IRS990/PrincipalOfficerNm0DENA TRUJILLO
IRS990/ProfessionalFundraisingInd00
IRS990/ProgSrvcAccomActy2Grp/Desc0SUPERVISION - A DEDICATED GROUP OF PAID SUPERVISORS THAT SERVICE AND MANAGE CRISIS COUNSELORS AND OVERSEE ALL TEXTERS ON THE CTL, INC. PLATFORM.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt08037599
IRS990/ProgSrvcAccomActy3Grp/Desc0ENGINEERING & TECH - CODING, REFINING, AND SUPPORTING THE CTL, INC. TEXTING PLATFORM.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt07876363
IRS990/ProgSrvcAccomActyOtherGrp/Desc0DATA - A DEDICATED GROUP OF DATA SCIENTISTS THAT COLLECT AND SHARE STATISTICAL DATA AND DEVELOP METRICS FROM TEXTING ACTIVITY AND CRISIS COUNSELOR DEMOGRAPHICS. INTERNATIONAL EXPANSION - ALL COSTS ASSOCIATED WITH SETTING UP PARTNERSHIPS WITH ORGANIZATIONS OUTSIDE OF THE UNITED STATES TO EXPAND TEXTING SERVICES GLOBALLY.
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt03171446
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt049107474
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt0802000
IRS990/PYInvestmentIncomeAmt0451396
IRS990/PYOtherExpensesAmt06668145
IRS990/PYOtherRevenueAmt021299
IRS990/PYProgramServiceRevenueAmt00
IRS990/PYRevenuesLessExpensesAmt024520583
IRS990/PYSalariesCompEmpBnftPaidAmt017589441
IRS990/PYTotalExpensesAmt025059586
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt049580169
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt0-21891667
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd00
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd00

Document Assets

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Filings

Displayed year

2021 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$43,318,384
Liabilities
$2,935,848
Net assets
$40,382,536
Revenue
$9,895,767
Expenses
$31,787,434
Net income
-$21,891,667
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$36.3$10.1$26.2$45.4$34.8$10.5
2023Detailed filing. Detailed filing data is available for this year.$18.0$2.46$15.6$32.3$35.6$3.30
2022Detailed filing. Detailed filing data is available for this year.$23.2$4.35$18.9$15.5$34.7$19.3
2021Detailed filing. Detailed filing data is available for this year.$43.3$2.94$40.4$9.90$31.8$21.9
2020Detailed filing. Detailed filing data is available for this year.$63.9$1.57$62.4$49.6$25.1$24.5
2019Detailed filing. Detailed filing data is available for this year.$39.4$1.29$38.1$17.7$15.5$2.24
2018Detailed filing. Detailed filing data is available for this year.$36.4$0.64$35.7$27.1$12.2$14.9
2017Detailed filing. Detailed filing data is available for this year.$21.2$0.36$20.8$3.39$9.49$6.10
2016Detailed filing. Detailed filing data is available for this year.$28.3$1.31$27.0$29.6$6.03$23.5
2015Detailed filing. Detailed filing data is available for this year.$3.99$0.42$3.57$4.13$2.89$1.24
2014Detailed filing. Detailed filing data is available for this year.$2.43$0.10$2.32$3.92$1.60$2.32
2013Detailed filing. Detailed filing data is available for this year.$0.00$0.00$0.00$0.00$0.00$0.00
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.00$0.00$0.00$0.00$0.00$0.00