Civic Intelligence

Crisis Text Line Inc.

990 • Fiscal year 2019 • EIN 46-5039599

Jan 01, 2019 to Dec 31, 2019 • Filed on Nov 05, 2020

PO Box 1144New York, NY 10159

(631) 509-2797

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

20th percentile

0.03x

Higher debt load relative to assets than 20% of similar nonprofits.

2019 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2019

Liabilities / Revenue

17th percentile

0.07x

Higher debt load relative to revenue than 17% of similar nonprofits.

2019 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2019

Net Margin

72nd percentile

13%

Higher net margin than 72% of similar nonprofits.

2019 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2019

Top Officer Pay

74th percentile

$383,481

Higher top officer pay than 74% of similar nonprofits.

Top officer pay equals 2.2% of source-year revenue.

2019 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2019

Asset Growth

64th percentile

8.3%

Faster asset growth than 64% of similar nonprofits.

2019 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2018 to 2019

Revenue Growth

8th percentile

-35%

Faster revenue growth than 8% of similar nonprofits.

2019 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2018 to 2019

Assets

Up

$39,415,758

Up $3,037,451 (+8.3%) from 2018

Net Assets

Up

$38,122,249

Up $2,387,066 (+6.7%) from 2018

Liabilities

Up

$1,293,509

Up $650,385 (+101%) from 2018

Revenue

Down

$17,727,853

Down $9,409,321 (-35%) from 2018

Expenses

Up

$15,484,617

Up $3,254,991 (+27%) from 2018

Net Income

Down

$2,243,236

Down $12,664,312 (-85%) from 2018

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2012: $0Liabilities 2012: $0Net Assets 2012: $02012Assets 2013: $0Liabilities 2013: $0Net Assets 2013: $02013Assets 2014: $2,427,881Liabilities 2014: $104,282Net Assets 2014: $2,323,5992014Assets 2015: $3,986,882Liabilities 2015: $418,916Net Assets 2015: $3,567,9662015Assets 2016: $28,327,379Liabilities 2016: $1,305,829Net Assets 2016: $27,021,5502016Assets 2017: $21,178,889Liabilities 2017: $355,762Net Assets 2017: $20,823,1272017Assets 2018: $36,378,307Liabilities 2018: $643,124Net Assets 2018: $35,735,1832018Assets 2019: $39,415,758Liabilities 2019: $1,293,509Net Assets 2019: $38,122,2492019Assets 2020: $63,932,921Liabilities 2020: $1,574,942Net Assets 2020: $62,357,9792020Assets 2021: $43,318,384Liabilities 2021: $2,935,848Net Assets 2021: $40,382,5362021Assets 2022: $23,223,313Liabilities 2022: $4,352,402Net Assets 2022: $18,870,9112022Assets 2023: $18,030,062Liabilities 2023: $2,455,330Net Assets 2023: $15,574,7322023Assets 2024: $36,300,859Liabilities 2024: $10,056,797Net Assets 2024: $26,244,0622024

Highlighted filing

2019

Assets$39,415,758
Liabilities$1,293,509
Net Assets$38,122,249

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0-$20M-$40MRevenue 2012: $0Expenses 2012: $0Net Income 2012: $02012Revenue 2013: $0Expenses 2013: $0Net Income 2013: $02013Revenue 2014: $3,921,452Expenses 2014: $1,597,853Net Income 2014: $2,323,5992014Revenue 2015: $4,134,715Expenses 2015: $2,890,348Net Income 2015: $1,244,3672015Revenue 2016: $29,570,714Expenses 2016: $6,029,663Net Income 2016: $23,541,0512016Revenue 2017: $3,392,000Expenses 2017: $9,494,035Net Income 2017: -$6,102,0352017Revenue 2018: $27,137,174Expenses 2018: $12,229,626Net Income 2018: $14,907,5482018Revenue 2019: $17,727,853Expenses 2019: $15,484,617Net Income 2019: $2,243,2362019Revenue 2020: $49,580,169Expenses 2020: $25,059,586Net Income 2020: $24,520,5832020Revenue 2021: $9,895,767Expenses 2021: $31,787,434Net Income 2021: -$21,891,6672021Revenue 2022: $15,474,145Expenses 2022: $34,725,121Net Income 2022: -$19,250,9762022Revenue 2023: $32,319,583Expenses 2023: $35,615,762Net Income 2023: -$3,296,1792023Revenue 2024: $45,357,832Expenses 2024: $34,847,175Net Income 2024: $10,510,6572024

Highlighted filing

2019

Revenue$17,727,853
Expenses$15,484,617
Net Income$2,243,236
Jump To
Filing Snapshot
Filing Period
Jan 1, 2019 to Dec 31, 2019
Signed
Nov 5, 2020
Return Version
2019v5.1
Gross Receipts
$17,727,853
Mission and Program Overview

Mission

Use technology and data innovations to pioneer new approaches to support people in need

Provide free 24/7 emotional support for those in crisis

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$19,217,411$25,561,342▲ $6,343,931
Cash and Non-Interest-Bearing Accounts$5,733,336$8,192,975▲ $2,459,639
Pledges and Grants Receivable$6,203,763$5,102,554▼ $1,101,209
Savings and Temporary Cash Investments$5,008,987$275,173▼ $4,733,814
Prepaid Expenses and Deferred Charges$91,533$87,049▼ $4,484
Accounts Receivable$60,537$0▼ $60,537
Land, Buildings, and Equipment, Net$26,484$28,457▲ $1,973
Inventories for Sale or Use$28,619$21,398▼ $7,221
Investments Program Related$53$53→ $0
Total Assets$36,378,307$39,415,758▲ $3,037,451
Other Assets Total$7,584$146,757▲ $139,173
Liabilities
Accounts Payable and Accrued Expenses$348,535$1,173,551▲ $825,016
Deferred Revenue$198,789$0▼ $198,789
Other Liabilities$95,800$119,958▲ $24,158
Total Liabilities$643,124$1,293,509▲ $650,385
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$28,919,081$32,117,235▲ $3,198,154
Net Assets With Donor Restrictions$6,816,102$6,005,014▼ $811,088
Total Net Assets Fund Balance$35,735,183$38,122,249▲ $2,387,066
Total Liabilities and Net Assets / Fund Balance$36,378,307$39,415,758▲ $3,037,451

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$28,457$67,609$96,066
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Bennett JasonChief Technology OfficerFT$352,692$30,789$383,481
Nancy LublinCEO, SecretaryFT$257,751-$257,751
Jacobs ElanaChief Product OfficerFT$200,000$21,803$221,803
Filbin Robert WChief Data ScientistFT$200,000$17,411$217,411
Rodriguez Shawn DGeneral CounselFT$165,000$37,094$202,094
Cohen AdeenaChief Business OfficerFT$156,077$35,105$191,182
Morris MatthewLead Dev Ops EngineerFT$172,692$13,834$186,526
Ross Rebecca aChief Program OfficerFT$159,495$16,004$175,499
Brown ShavonHead of People OperationsFT$160,000$13,050$173,050
Jean-jerome YvonneDirector of FinanceFT$125,923$37,092$163,015
Fairchild JeffreyLead Dev Ops EngineerFT$160,000$1,367$161,367
Weiser Jaclyn EDirector of Data ScienceFT$145,000$15,696$160,696
Bernard SarahChief Operating OfficerFT$109,346$4,845$114,191

Board Members and Trustees

NameTitle
Robert StavisChairman
Ada Williams PrinceDirector
Danah BoydDirector
David DrummondDirector
Dena TrujilloDirector
Dj PatilDirector
Elizabeth CutlerDirector
Jeff LawsonDirector
Steve BuffoneDirector
Harry BrandlerTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
The Bridgespan GroupSaas Feasibility Study112 W 34TH STREET STE 1510, New York, NY 10120$388,279
The Glover Park GroupLobbying1025 F STREET NW, Washington, DC 20004$134,740
Friedman LLPAudit And TaxONE LIBERTY PLAZA 165 BROADWAY 21ST, New York, NY 10006$104,693
Revenue and Support

Revenue Composition

Contributions and Grants
$17,111,205
Program Service Revenue
$0
Investment Income
$553,150
Other Revenue
$63,498
All Other Contributions
$17,111,205
Change in Net Assets
$2,243,236

Audited Revenue Reconciliation

Revenue per Audited Statements
$17,727,853
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$2,836,968
Total Revenue per Audited Statements
$20,564,821
Total Revenue per Form 990
$17,727,853
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$11,084,070
Other Expenses$4,400,547
Total Fundraising Expense$451,952
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$5,933,447$1,189,265$119,642$7,242,354
Fees for Services Other$978,675$761,410$39,730$1,779,815
Current Officers, Directors, Trustees, and Key Employees$1,194,225$257,751$156,077$1,608,053
Other Employee Benefits$1,072,190$251,048$46,253$1,369,491
Occupancy$454,229$342,279$29,937$826,445
Payroll Taxes$535,071$125,285$23,082$683,438
Travel$127,086$354,899$7,124$489,109
Pension Plan Contributions$141,499$33,131$6,104$180,734
Fees for Services Lobbying-$137,740-$137,740
Fees for Services Legal$52,732$54,967$2,116$109,815
Information Technology$94,040$10-$94,050
Office Expenses$9,304$51,097$12,275$72,676
Insurance$5,063$30,509-$35,572
Depreciation Depletion-$18,126-$18,126
Other Expenses$13,903$3,255$600$17,758
Advertising$219-$4,558$4,777
All Other Expenses$753$3,138-$3,891
Total Functional Expenses$11,331,381$3,701,284$451,952$15,484,617

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$18,177,755
Expenses per Audited Statements$15,484,617
Total Expenses per Form 990$15,484,617
Expenses Not Reported on Form 990$2,693,138
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Rent$119,958
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

The form 990 has been reviewed by the finance committee of the board as well as board members who are responsible for financial and audit matters prior to filing. The final form 990 (filed with the irs) will be available at the next meeting of the board for inspection. In addition, upon request of any board member, a copy will be provided. If there are any material changes, an amended form 990 will be filed.

Form 990, Part VI, Section B, Line 12C

The organization enforces the conflict of interest policy by monitoring known relationships, questionnaires that include inquiries of any new relationships, and noting any changes in disclosed information. If there are any conflicts , circumstances are reviewed by the company general counsel and the board before a decision for approval.

Form 990, Part VI, Section B, Line 15

The company hired a head of human capital to monitor and hire an outside consulting firm to conduct compensation reviews as well as meet on an annual basis with compensation committee of the board. In addition, periodic reviews of current published data from known websites, including guidestar, charity navigator, and ny non-profit network annual salary survey, are performed to gather statistical data.

Form 990, Part VI, Section C, Line 19

The organization's governing documents, conflict of interest policy, and financial statements are available upon request.

Filing and Contact Details

Filer

Filer Name
Crisis Text Line Inc
EIN
46-5039599
Phone
6315092797
Address
PO BOX 1144, NEW YORK, NY 10159

Signing Officer

Name
Dena Trujillo
Title
Interim CEO
Phone
6315092797
Signed
2020-11-05
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Dena Trujillo
Formed
2012
Legal Domicile
Ny
Voting Board Members
11
Independent Board Members
10
Employees
194
Volunteers
5,512

Preparer

Firm
Friedman Llp
Address
100 EAGLE ROCK AVENUE SUITE 200, EAST HANOVER, NJ 07936
Preparer
Sarah Avery
Phone
9739293500
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Other professional fees: program service expenses 828,949. Management and general expenses 726,352. Fundraising expenses 33,271. Total expenses 1,588,572. Payroll processing and service fees: program service expenses 149,726. Management and general expenses 35,058. Fundraising expenses 6,459. Total expenses 191,243.

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IRS990/Form990PartVIISectionAGrp/TitleTxt0CEO, SECRETARY
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IRS990/Form990PartVIISectionAGrp/TitleTxt2DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt12CHIEF DATA SCIENTIST
IRS990/Form990PartVIISectionAGrp/TitleTxt13CHIEF OPERATING OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt14CHIEF PRODUCT OFFICER
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IRS990/Form990PartVIISectionAGrp/TitleTxt17CHIEF BUSINESS OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt18GENERAL COUNSEL
IRS990/Form990PartVIISectionAGrp/TitleTxt19HEAD OF PEOPLE OPERATIONS
IRS990/Form990PartVIISectionAGrp/TitleTxt20LEAD DEV OPS ENGINEER
IRS990/Form990PartVIISectionAGrp/TitleTxt21DIRECTOR OF DATA SCIENCE
IRS990/Form990PartVIISectionAGrp/TitleTxt22DIRECTOR OF FINANCE
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