Valley Outreach

“A draft of the 990 is provided to the members of the finance committee, audit committee, and board of directors, including the treasurer and chief executive officer. The treasurer and chief executive officer have the authority of the board of directors to approve and file the 990.”

“Each board member completes and signs a conflict of interest reporting form on an annual basis.”

“The board of directors sets compensation and benefits for the chief executive officer using current, relevant compensation comparison data from comparable nonprofit organizations and for chief executive officers with comparable qualifications.”

“The organization makes its governing documents, conflict of interest policy, and financial statements available to the public upon request.”

“Food shelf: the covid-19 pandemic impacted food programs from march - september 2020, seven months of the fiscal year. The food shelf, in operation since 1983 as an in-person shopping experience in which families choose their own food, pivoted to a drive-up, curbside distribution with limited food choices. Also on-site, we added a bonus box monday for a period of time during the summer and early fall months when produce and commodity food was available through the federal coronavirus food assistance program. We collaborated for off-site, expanded food programming with washington county in countywide, drive up distributions at various venues throughout the year and partnered for delivery of food to homes for residents impacted by travel, transportation and quarantine restrictions. A "typical" year in food programming includes 5 days of shopping options across 6 time frames, monthly home delivery, a walk-in market and snack pack - meals for school-aged children to take home for the weekend. Even in extraordinary circumstances, we distributed the equivalent of 1,215,00 meals, an increase of 6% over the prior year. More than 1,380 households visited us every month. We had a total of 17,374 visits (duplicated count, indicating level of use) to our food programs (programs include - food shelf/drive-up services, mobile choice/delivery, cfap bonus monday, bonus friday and to go market).”

“Stylexchange: stylexchange provides clothing for the entire family from infants to adults. In fiscal year 2019/2020, 660 unique households received clothing and we distributed 37,468 items. While we served nearly the same number of households as the previous year, we did see a drop in total items distributed due to our building closure and adaptation to drive-up service. During the two weeks that stylexchange (our revamped clothing program) was open pre-pandemic, 248 clients - from across our newly expanded service area - shopped. Reminder that the clothing program now parallels the food shelf in that any client in need is eligible, there are no geographic boundaries limiting use. The selection of free clothing gives clients the opportunity to dress confidently for an interview or for the workplace, and to be warm and comfortable in the winter months, as well as have access to new socks and underwear.”

“Personalized support including resource advising, case management and emergency fund: previously separate programs, the emergency fund, resource advising and case management areas are now integrated client services that provide broader basic needs. These services are not a one-size-fits all and require personalized approaches and plans, dependent on client needs and goals. Detailed numbers representing our personalized support services are as follows: through resource advising - client support services, we provide referrals to other social services or available resources such as health insurance, snap benefits, legal advice, dental care and tax preparation, among other things. Case management - client support services includes intensive support to support individuals and families working towards stability. A reminder that this category counts simple referrals (one and done) to multiple referrals to longer-term and more intensive case management. In 2019/2020, approximately the same number of households received assistance from our client support services team, which includes licensed social workers. We serviced 1,776 unique households. We believe this has remained largely the same due to the fact that we have had to modify our intake process, if we were operating business as usual, it is likely this number would be higher. In 2019/2020, households that received client support services: 95% also accessed our food program, 77% received resource assistance through our intake process, 30% receieved depper case management/application assistance support, and 11% accessed financial assistance.”