Civic Intelligence

Operation Hope Inc.

990 • Fiscal year 2021 • EIN 95-4378084

Jan 01, 2021 to Dec 31, 2021 • Filed on Jul 25, 2022

Organization ProfileWWW.OPERATIONHOPE.ORG

View Organization Page

191 Peachtree Street NE 3840Atlanta, GA 30303

(404) 941-2919

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

46th percentile

0.18x

Higher debt load relative to assets than 46% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Liabilities / Revenue

37th percentile

0.17x

Higher debt load relative to revenue than 37% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Net Margin

83rd percentile

43%

Higher net margin than 83% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Top Officer Pay

87th percentile

$577,350

Higher top officer pay than 87% of similar nonprofits.

Top officer pay equals 1.3% of source-year revenue.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Asset Growth

96th percentile

96%

Faster asset growth than 96% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Revenue Growth

86th percentile

75%

Faster revenue growth than 86% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Balance Sheet
Liabilities / Assets46th percentile

Assets

Up

$42,513,861

Up $20,825,385 (+96%) from 2020

Net Assets

Up

$34,991,088

Up $19,448,133 (+125%) from 2020

Liabilities

Up

$7,522,773

Up $1,377,252 (+22%) from 2020

Revenue And Expenses
Liabilities / Revenue37th percentileNet Margin83rd percentile

Revenue

Up

$45,427,739

Up $19,450,154 (+75%) from 2020

Expenses

Up

$25,956,484

Up $6,648,647 (+34%) from 2020

Net Income

Up

$19,471,255

Up $12,801,507 (+192%) from 2020

Historical Trend

Balance Sheet Trend

Asset Growth96th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$60M$40M$20M$0Assets 2010: $11,208,581Liabilities 2010: $1,483,425Net Assets 2010: $9,725,1562010Assets 2011: $10,507,454Liabilities 2011: $1,801,702Net Assets 2011: $8,705,7522011Assets 2012: $8,928,886Liabilities 2012: $1,958,728Net Assets 2012: $6,970,1582012Assets 2013: $9,084,110Liabilities 2013: $1,469,906Net Assets 2013: $7,614,2042013Assets 2014: $10,156,576Liabilities 2014: $2,246,004Net Assets 2014: $7,910,5722014Assets 2015: $11,242,076Liabilities 2015: $3,424,970Net Assets 2015: $7,817,1062015Assets 2016: $11,920,327Liabilities 2016: $3,578,822Net Assets 2016: $8,341,5052016Assets 2017: $14,079,672Liabilities 2017: $5,708,539Net Assets 2017: $8,371,1332017Assets 2018: $15,686,784Liabilities 2018: $6,895,198Net Assets 2018: $8,791,5862018Assets 2019: $16,198,890Liabilities 2019: $7,323,604Net Assets 2019: $8,875,2862019Assets 2020: $21,688,476Liabilities 2020: $6,145,521Net Assets 2020: $15,542,9552020Assets 2021: $42,513,861Liabilities 2021: $7,522,773Net Assets 2021: $34,991,0882021Assets 2022: $45,411,250Liabilities 2022: $8,840,845Net Assets 2022: $36,570,4052022Assets 2023: $41,731,591Liabilities 2023: $7,255,417Net Assets 2023: $34,476,1742023Assets 2024: $56,346,064Liabilities 2024: $6,809,484Net Assets 2024: $49,536,5802024

Highlighted filing

2021

Assets$42,513,861
Liabilities$7,522,773
Net Assets$34,991,088
Open 2021 Filing

Operations Trend

Revenue Growth86th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0-$20MRevenue 2010: $14,690,784Expenses 2010: $11,191,680Net Income 2010: $3,499,1042010Revenue 2011: $9,096,713Expenses 2011: $10,342,168Net Income 2011: -$1,245,4552011Revenue 2012: $7,035,202Expenses 2012: $10,393,781Net Income 2012: -$3,358,5792012Revenue 2013: $12,149,451Expenses 2013: $11,582,488Net Income 2013: $566,9632013Revenue 2014: $14,315,940Expenses 2014: $13,407,852Net Income 2014: $908,0882014Revenue 2015: $14,062,650Expenses 2015: $13,825,753Net Income 2015: $236,8972015Revenue 2016: $15,354,817Expenses 2016: $14,584,977Net Income 2016: $769,8402016Revenue 2017: $15,295,040Expenses 2017: $15,027,756Net Income 2017: $267,2842017Revenue 2018: $18,739,473Expenses 2018: $17,241,665Net Income 2018: $1,497,8082018Revenue 2019: $18,638,158Expenses 2019: $18,403,743Net Income 2019: $234,4152019Revenue 2020: $25,977,585Expenses 2020: $19,307,837Net Income 2020: $6,669,7482020Revenue 2021: $45,427,739Expenses 2021: $25,956,484Net Income 2021: $19,471,2552021Revenue 2022: $38,394,389Expenses 2022: $36,081,814Net Income 2022: $2,312,5752022Revenue 2023: $37,644,362Expenses 2023: $39,667,286Net Income 2023: -$2,022,9242023Revenue 2024: $57,366,367Expenses 2024: $42,289,687Net Income 2024: $15,076,6802024

Highlighted filing

2021

Revenue$45,427,739
Expenses$25,956,484
Net Income$19,471,255
Open 2021 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2021 to Dec 31, 2021
Signed
Jul 25, 2022
Return Version
2021v4.0
Gross Receipts
$45,439,283
Mission and Program Overview

Mission

Operation hope is a for-purpose organization working to disrupt poverty and empower inclusion for low and moderate-income youth and adults.

Balance Sheet Detail
LineBeginningEndChange
Assets
Pledges and Grants Receivable$12,928,326$27,990,096▲ $15,061,770
Savings and Temporary Cash Investments$4,777,077$9,465,561▲ $4,688,484
Cash and Non-Interest-Bearing Accounts$2,124,052$2,324,675▲ $200,623
Land, Buildings, and Equipment, Net$1,720,248$2,204,693▲ $484,445
Investments in Publicly Traded Securities$30,956$333,603▲ $302,647
Prepaid Expenses and Deferred Charges$99,421$170,612▲ $71,191
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Total Assets$21,688,476$42,513,861▲ $20,825,385
Other Assets Total$8,396$24,621▲ $16,225
Liabilities
Unsecured Notes Loans Payable$4,888,995$3,950,793▼ $938,202
Accounts Payable and Accrued Expenses$1,256,526$3,219,410▲ $1,962,884
Deferred Revenue-$352,570-
Total Liabilities$6,145,521$7,522,773▲ $1,377,252
Net Assets / Fund Balance
Net Assets With Donor Restrictions$16,310,071$36,112,864▲ $19,802,793
Net Assets Without Donor Restrictions$-767,116$-1,121,776▼ $354,660
Total Net Assets Fund Balance$15,542,955$34,991,088▲ $19,448,133
Total Liabilities and Net Assets / Fund Balance$21,688,476$42,513,861▲ $20,825,385

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$1,632,601$2,034,104$3,666,705
Leasehold Improvements$440,641$765,723$1,206,364
Other Land Buildings$131,451$2,988$134,439
Compensation and Service Providers
Top Officer Pay87th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
John BryantChairman/CEOFT$520,197$52,403$577,350
Brian BettsPresident/CFOFT$270,421$79,345$349,766
Rachael DoffSevp/CAOFT$214,503$12,506$289,509
Mary HagertyEvp, PartnershipFT$168,397$77,953$228,850
Lance TriggsEvp, ProgramsFT$168,477$54,815$220,792
Jennifer WolfordEvp, Chief Operating OfficerFT$183,527$43,966$187,743
Kevin BoucherEvp, Relationship Management DirectFT$148,416$43,566$184,482
Elaine HungenbergEvp, Hope Research and ImpactFT$144,879$26,946$171,825
Nicole PietroSVP, Chief Development OfficerFT$161,935$660$162,595
Jena RoscoeSVP, Govt AffairsFT$132,052$8,559$140,611
Bill FairDirector of Product DevFT$126,433$6,897$133,330
Jessica BergeronSVP, Innov & LearnFT$110,987$8,479$119,466
Evelyn DucoulombierSVP, C&c AffairsFT$106,989$6,388$113,377

Board Members and Trustees

NameTitle
Brad HansonBoard Member
Bryan JordanBoard Member
Frank MartellBoard Member
Jed YorkBoard Member
Jeff SchmidBoard Member
Lisa BordersBoard Member
Michael AroughetiBoard Member
Stephen Ryan EsqBoard Member
Timothy WennesBoard Member

Highest Paid Contractors

ContractorServicesLocationCompensation
Jodi SmithDigital Program8033 W SUNSET BLVD 1021, Los Angeles, CA 90046$141,600
Rob McgrewConsultation8306 WILSHIRE BLVD SUITE 484, Beverly Hills, CA 90211$125,000
Revenue and Support

Revenue Composition

Contributions and Grants
$45,433,407
Program Service Revenue
$0
Investment Income
$-7,810
Other Revenue
$2,142
All Other Contributions
$41,378,486
Change in Net Assets
$19,471,255

Audited Revenue Reconciliation

Revenue per Audited Statements
$45,427,739
Revenue Not Reported on Form 990
$5,314,123
Total Revenue per Audited Statements
$50,741,862
Total Revenue per Form 990
$45,427,739
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$18,111,421
Other Expenses$6,028,047
Grants and Similar Amounts Paid$1,817,016
Total Fundraising Expense$1,572,181
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$11,530,554$1,127,511$395,813$13,053,878
Current Officers, Directors, Trustees, and Key Employees$1,535,303$706,906$637,487$2,879,696
Grants to Domestic Individuals$1,793,214--$1,793,214
Fees for Services Other$1,438,303$295,034$39,226$1,772,563
Payroll Taxes$942,629$130,981$73,115$1,146,725
Other Employee Benefits$879,445$103,307$48,370$1,031,122
Conferences and Meetings$655,724-$130,256$785,980
Depreciation Depletion$476,012$21,277$7,556$504,845
Office Expenses$309,401$68,259$46,927$424,587
Advertising$207,266$51,106$43,177$301,549
Interest-$223,874-$223,874
Insurance$170,189$33,346$17,883$221,418
Occupancy$90,854$114,713-$205,567
Travel$71,917$26,231$57,661$155,809
Fees for Services Legal-$81,513-$81,513
Other Expenses$25,514$5,629$3,870$35,013
All Other Expenses$30,446$2,105$1,094$33,645
Grants to Domestic Orgs$23,802--$23,802
Fees for Services Accounting-$22,977-$22,977
Total Functional Expenses$21,141,869$3,242,434$1,572,181$25,956,484

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$31,293,729
Expenses per Audited Statements$25,956,484
Total Expenses per Form 990$25,956,484
Expenses Not Reported on Form 990$5,337,245
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Morgan State UniversityBaltimore, MDGovernmentEconomic Adjustment Assistance$23,802
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
John BryantFounder, Chair,ceoSee Part VNo$39,164

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
No
Business relationship with 35% controlled entity
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
Yes
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 4: Description of Significant Changes to Organizational Documents

“The By-law changes pertain to:1. Establishment of board classes (Class i, Class II, and Class III)2. Statement that the board terms are based on the calendar year.3. Board giving (give or get) without mention of amount expectations. BOard giving also establishes the director as a hope member. Articles of Incorporation were updated to expand the service offering and remove the geographical coverage area.”

Form 990, Part VI, Line 11B: Form 990 Review Process

“The 990 is reviewed and approved by the cfo and audit committee prior to submission to the governing board for final approval before filing.”

Form 990, Part VI, Line 12C: Explanation of Monitoring and Enforcement of Conflicts

“Directors are required to submit conflict of interest questionnaires to the board's governance comittee. Directors are also requested to notify the full board if any conflicts of interest arises between surveys.”

Form 990, Part VI, Line 15A: Compensation Review & Approval Process - CEO, Top Management

“the exec compensation committee of the board of directors reviews the compensation annually for the officers and executive leadership.”

Form 990, Part VI, Line 15B: Compensation Review and Approval Process for Officers and Key Employees

“the exec compensation committee of the board of directors reviews the compensation annually for the officers and executive leadership.”

Form 990, Part VI, Line 19: Other Organization Documents Publicly Available

“The organization's accountant provides a copy of form 990 specifically for public inspection. The organization posts a copy of form 990 to guidestar.org. This copy is also available upon request.”

Filing and Contact Details

Filer

Filer Name
Operation Hope Inc
EIN
95-4378084
Phone
4049412919
Address
191 PEACHTREE STREET NE 3840, ATLANTA, GA 30303

Signing Officer

Name
Brian Betts
Title
President/CFO
Signed
2022-07-25
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Brian Betts
Formed
1992
Legal Domicile
CA
Voting Board Members
10
Independent Board Members
9
Employees
272
Volunteers
343

Preparer

Firm
Fulton & Kozak LLC
Address
7187 JONESBORO RD STE 100A, MORROW, GA 30260
Preparer
Sheila M Kozak CPA
Phone
7709614200
Supplemental Narrative

Additional Explanations

Other Changes In Net Assets Or Fund Balances - Other Decreases

“BAD DEBT = -$50000”

Financial Statement Notes

Part X : FIN48 Footnote

“HOPEs application of ASC 740 regarding uncertain tax positions had no effect on its financial position as management believes HOPE has no material unrecognized income tax benefits, including any potential risk of loss of its not-for-profit status. HOPE would account for any potential interest or penalties related to possible future liabilities for unrecognized income tax benefits as income tax expense. HOPE is no longer subject to examination by federal, state or local tax authorities for periods before 2018.”

Part XI, Line 2D: Other revenue amounts included in F/S but not included on form 990

“Loss on sale of fixed assets $11544”

Part XII, Line 2D: Other expenses and losses per audited F/S

“BAD DEBT $50000”

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IRS990/Desc0Adult HOPE Inside gives clients the resources to improve their financial situations. Through our 700-credit score initiative, we approve clients as soon as they seek assistance, commit to the resolution of primary credit denial factors, and work to raise FICO scores on average of 47 points. Programs offered: Financial Literacy Workshops, Entrepreneurial Training and counseling for Foreclosure Prevention, Money Management, Homeownership, Small Business and Credit. In 2021, HOPE provided 193,899 adult services and expanded out HOPE Inside network to 182 locations. Our clients achieved the following: increased savings by $295, reduced debt by $2,632, obtained $278 million in mortgage loans and started 909 new small businesses, of which 78% were owned by women and minorities.
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IRS990/Form990PartVIISectionAGrp/TitleTxt2SEVP/CAO
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IRS990/Form990PartVIISectionAGrp/TitleTxt6EVP, RELATIONSHIP MANAGEMENT DIRECT
IRS990/Form990PartVIISectionAGrp/TitleTxt7EVP, HOPE RESEARCH AND IMPACT
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Document Assets

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Filings

Displayed year

2021 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$42,513,861
Liabilities
$7,522,773
Net assets
$34,991,088
Revenue
$45,427,739
Expenses
$25,956,484
Net income
$19,471,255
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$56.3$6.81$49.5$57.4$42.3$15.1
2023Detailed filing. Detailed filing data is available for this year.$41.7$7.26$34.5$37.6$39.7$2.02
2022Detailed filing. Detailed filing data is available for this year.$45.4$8.84$36.6$38.4$36.1$2.31
2021Detailed filing. Detailed filing data is available for this year.$42.5$7.52$35.0$45.4$26.0$19.5
2020Detailed filing. Detailed filing data is available for this year.$21.7$6.15$15.5$26.0$19.3$6.67
2019Detailed filing. Detailed filing data is available for this year.$16.2$7.32$8.88$18.6$18.4$0.23
2018Detailed filing. Detailed filing data is available for this year.$15.7$6.90$8.79$18.7$17.2$1.50
2017Detailed filing. Detailed filing data is available for this year.$14.1$5.71$8.37$15.3$15.0$0.27
2016Detailed filing. Detailed filing data is available for this year.$11.9$3.58$8.34$15.4$14.6$0.77
2015Detailed filing. Detailed filing data is available for this year.$11.2$3.42$7.82$14.1$13.8$0.24
2014Detailed filing. Detailed filing data is available for this year.$10.2$2.25$7.91$14.3$13.4$0.91
2013Summary only. Only limited summary data is available for this year.$9.08$1.47$7.61$12.1$11.6$0.57
2012Summary only. Only limited summary data is available for this year.$8.93$1.96$6.97$7.04$10.4$3.36
2011Summary only. Only limited summary data is available for this year.$10.5$1.80$8.71$9.10$10.3$1.25
2010Summary only. Only limited summary data is available for this year.$11.2$1.48$9.73$14.7$11.2$3.50