Civic Intelligence

Operation Hope Inc

EIN 95-4378084 • 501(c)3 • Atlanta, GA

View Organization Page

Profile

Operation HOPEs mission is to expand economic opportunity in underserved communities through financial education and empowerment by offering programs that create stabilized communities and financial stakeholders.

191 Peachtree Street NE 3840Atlanta, GA 30303

www.operationhope.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

36th percentile

0.12x

Higher debt load relative to assets than 36% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Liabilities / Revenue

23rd percentile

0.12x

Higher debt load relative to revenue than 23% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Net Margin

80th percentile

26%

Higher net margin than 80% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Top Officer Pay

80th percentile

$719,481

Higher top officer pay than 80% of similar nonprofits.

Top officer pay equals 1.3% of source-year revenue.

501(c)3 • $50M-$100M nonprofits • Source year 2024

Asset Growth

91st percentile

35%

Faster asset growth than 91% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2023 to 2024

Revenue Growth

89th percentile

52%

Faster revenue growth than 89% of similar nonprofits.

501(c)3 • $50M-$100M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets36th percentile

Assets

Up

$56,346,064

Up $14,614,473 (+35%) from 2023

Liabilities

Down

$6,809,484

Down $445,933 (-6.1%) from 2023

Net Assets

Up

$49,536,580

Up $15,060,406 (+44%) from 2023

Operations
Liabilities / Revenue23rd percentileNet Margin80th percentile

Revenue

Up

$57,366,367

Up $19,722,005 (+52%) from 2023

Expenses

Up

$42,289,687

Up $2,622,401 (+6.6%) from 2023

Net Income

Up

$15,076,680

Up $17,099,604 (+845%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth91st percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$60M$40M$20M$0Assets 2010: $11,208,581Liabilities 2010: $1,483,425Net Assets 2010: $9,725,1562010Assets 2011: $10,507,454Liabilities 2011: $1,801,702Net Assets 2011: $8,705,7522011Assets 2012: $8,928,886Liabilities 2012: $1,958,728Net Assets 2012: $6,970,1582012Assets 2013: $9,084,110Liabilities 2013: $1,469,906Net Assets 2013: $7,614,2042013Assets 2014: $10,156,576Liabilities 2014: $2,246,004Net Assets 2014: $7,910,5722014Assets 2015: $11,242,076Liabilities 2015: $3,424,970Net Assets 2015: $7,817,1062015Assets 2016: $11,920,327Liabilities 2016: $3,578,822Net Assets 2016: $8,341,5052016Assets 2017: $14,079,672Liabilities 2017: $5,708,539Net Assets 2017: $8,371,1332017Assets 2018: $15,686,784Liabilities 2018: $6,895,198Net Assets 2018: $8,791,5862018Assets 2019: $16,198,890Liabilities 2019: $7,323,604Net Assets 2019: $8,875,2862019Assets 2020: $21,688,476Liabilities 2020: $6,145,521Net Assets 2020: $15,542,9552020Assets 2021: $42,513,861Liabilities 2021: $7,522,773Net Assets 2021: $34,991,0882021Assets 2022: $45,411,250Liabilities 2022: $8,840,845Net Assets 2022: $36,570,4052022Assets 2023: $41,731,591Liabilities 2023: $7,255,417Net Assets 2023: $34,476,1742023Assets 2024: $56,346,064Liabilities 2024: $6,809,484Net Assets 2024: $49,536,5802024

Highlighted filing

2024

Assets$56,346,064
Liabilities$6,809,484
Net Assets$49,536,580
Open 2024 Filing

Operations Trend

Revenue Growth89th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0-$20MRevenue 2010: $14,690,784Expenses 2010: $11,191,680Net Income 2010: $3,499,1042010Revenue 2011: $9,096,713Expenses 2011: $10,342,168Net Income 2011: -$1,245,4552011Revenue 2012: $7,035,202Expenses 2012: $10,393,781Net Income 2012: -$3,358,5792012Revenue 2013: $12,149,451Expenses 2013: $11,582,488Net Income 2013: $566,9632013Revenue 2014: $14,315,940Expenses 2014: $13,407,852Net Income 2014: $908,0882014Revenue 2015: $14,062,650Expenses 2015: $13,825,753Net Income 2015: $236,8972015Revenue 2016: $15,354,817Expenses 2016: $14,584,977Net Income 2016: $769,8402016Revenue 2017: $15,295,040Expenses 2017: $15,027,756Net Income 2017: $267,2842017Revenue 2018: $18,739,473Expenses 2018: $17,241,665Net Income 2018: $1,497,8082018Revenue 2019: $18,638,158Expenses 2019: $18,403,743Net Income 2019: $234,4152019Revenue 2020: $25,977,585Expenses 2020: $19,307,837Net Income 2020: $6,669,7482020Revenue 2021: $45,427,739Expenses 2021: $25,956,484Net Income 2021: $19,471,2552021Revenue 2022: $38,394,389Expenses 2022: $36,081,814Net Income 2022: $2,312,5752022Revenue 2023: $37,644,362Expenses 2023: $39,667,286Net Income 2023: -$2,022,9242023Revenue 2024: $57,366,367Expenses 2024: $42,289,687Net Income 2024: $15,076,6802024

Highlighted filing

2024

Revenue$57,366,367
Expenses$42,289,687
Net Income$15,076,680
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$56,346,064
Liabilities
$6,809,484
Net assets
$49,536,580
Revenue
$57,366,367
Expenses
$42,289,687
Net income
$15,076,680
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$56.3$6.81$49.5$57.4$42.3$15.1
2023Detailed filing. Detailed filing data is available for this year.$41.7$7.26$34.5$37.6$39.7$2.02
2022Detailed filing. Detailed filing data is available for this year.$45.4$8.84$36.6$38.4$36.1$2.31
2021Detailed filing. Detailed filing data is available for this year.$42.5$7.52$35.0$45.4$26.0$19.5
2020Detailed filing. Detailed filing data is available for this year.$21.7$6.15$15.5$26.0$19.3$6.67
2019Detailed filing. Detailed filing data is available for this year.$16.2$7.32$8.88$18.6$18.4$0.23
2018Detailed filing. Detailed filing data is available for this year.$15.7$6.90$8.79$18.7$17.2$1.50
2017Detailed filing. Detailed filing data is available for this year.$14.1$5.71$8.37$15.3$15.0$0.27
2016Detailed filing. Detailed filing data is available for this year.$11.9$3.58$8.34$15.4$14.6$0.77
2015Detailed filing. Detailed filing data is available for this year.$11.2$3.42$7.82$14.1$13.8$0.24
2014Detailed filing. Detailed filing data is available for this year.$10.2$2.25$7.91$14.3$13.4$0.91
2013Summary only. Only limited summary data is available for this year.$9.08$1.47$7.61$12.1$11.6$0.57
2012Summary only. Only limited summary data is available for this year.$8.93$1.96$6.97$7.04$10.4$3.36
2011Summary only. Only limited summary data is available for this year.$10.5$1.80$8.71$9.10$10.3$1.25
2010Summary only. Only limited summary data is available for this year.$11.2$1.48$9.73$14.7$11.2$3.50
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Jun 30, 2025
Return Version
2024v5.2
Gross Receipts
$59,044,195
Mission and Program Overview

Mission

Operation hope is a for-purpose organization working to disrupt poverty and empower inclusion for low and moderate-income youth and adults.

Operation HOPEs mission is to expand economic opportunity in underserved communities through financial education and empowerment by offering programs that create stabilized communities and financial stakeholders.

Balance Sheet Detail
LineBeginningEndChange
Assets
Pledges and Grants Receivable$27,589,883$43,817,493▲ $16,227,610
Savings and Temporary Cash Investments$5,255,037$5,322,962▲ $67,925
Land, Buildings, and Equipment, Net$3,530,288$2,773,811▼ $756,477
Cash and Non-Interest-Bearing Accounts$2,068,683$1,688,828▼ $379,855
Investments in Publicly Traded Securities$1,392,478$1,128,976▼ $263,502
Prepaid Expenses and Deferred Charges$233,365$203,024▼ $30,341
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Total Assets$41,731,591$56,346,064▲ $14,614,473
Other Assets Total$1,661,857$1,410,970▼ $250,887
Liabilities
Accounts Payable and Accrued Expenses$3,718,094$4,461,131▲ $743,037
Other Liabilities$1,736,307$1,495,243▼ $241,064
Unsecured Notes Loans Payable$1,801,016$853,110▼ $947,906
Total Liabilities$7,255,417$6,809,484▼ $445,933
Net Assets / Fund Balance
Net Assets With Donor Restrictions$40,388,908$59,114,782▲ $18,725,874
Net Assets Without Donor Restrictions$-5,912,734$-9,578,202▼ $3,665,468
Total Net Assets Fund Balance$34,476,174$49,536,580▲ $15,060,406
Total Liabilities and Net Assets / Fund Balance$41,731,591$56,346,064▲ $14,614,473

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$758,352$3,904,669$4,663,021
Land$1,100,000-$1,100,000
Leasehold Improvements$164,894$829,396$994,290
Buildings$658,547$41,453$700,000
Other Land Buildings$92,018$64,857$156,875
Compensation and Service Providers
Top Officer Pay80th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
John BryantChairman/CEOFT$574,271$145,210$719,481
Brian BettsPresident/CFOFT$329,395$94,137$423,532
Rachael DoffSevp/CAOFT$246,272$64,291$320,669
Lance TriggsEvp, ProgramsFT$207,292$61,838$269,130
Kevin BoucherEvp, Chief Comm. & Strat OfficerFT$219,292$45,836$265,128
Mary HagertyEvp, PartnershipFT$185,388$56,499$241,887
Jennifer WolfordEvp, Chief Innovation OfficerFT$202,222$37,048$239,270
Jena RoscoeSVP Govt Relations & Public AffairsFT$161,523$25,858$187,381
Rodrick McgrewEvp, Chief Cultural OfficerFT$166,568$33,320$187,071
James Edward EberhartEvp, Chief Experience OfficerFT$158,965$21,599$180,564
Keith HarrisEvp CPOFT$148,062$17,029$165,091
William FairDirector, Bus CULFT$132,548$12,265$159,208
Nicole PietroEvp CDOFT$134,392$32,494$155,202
Evelyn DucoulombierSVP, C&c AffairsFT$124,192$27,189$151,381
Jason SchraubSVP, PartnershipsFT$137,511$10,589$148,100
Michael SmithSVP Finance & AcctFT$129,772$17,296$147,068
Alex SuttonSVP, ItFT$132,584$9,630$142,214

Board Members and Trustees

NameTitle
Brad HansonBoard Member
Bryan JordanBoard Member
Frank MartellBoard Member
Jed YorkBoard Member
Lisa BordersBoard Member
Michael AroughetiBoard Member
Sarah FriarBoard Member
Stephen Ryan EsqBoard Member
Tim WelshBoard Member
Timothy WennesBoard Member

Highest Paid Contractors

ContractorServicesLocationCompensation
Iacc LLCConsultation19032 SNOWBERRY COURT, Leesburg, VA 20176$548,080
Per Se Media Group LLCPublic Relations2221 PEACHTREE RD NE STE D510, Atlanta, GA 30309$295,263
Medel Communications LLCPublic Relations3 CLUMBUS CIRCLE, New York, NY 10019$246,875
Flying Frog Consultants LLCConsultation2985 GORDY PKWY, Marietta, GA 30066$167,975
Ba-shen WelchConsultation739 ST CHARLES AVE NE, Atlanta, GA 30306$109,000
Revenue and Support

Revenue Composition

Contributions and Grants
$57,075,058
Program Service Revenue
$0
Investment Income
$291,309
Other Revenue
$0
All Other Contributions
$55,153,109
Change in Net Assets
$15,076,680

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Securities Publicly Traded1$50,613Fair Market Value (FMV)
Other Non Cash Contri Table6$38,593Fair Market Value (FMV)
Total Noncash Contributions7$89,206-

Audited Revenue Reconciliation

Revenue per Audited Statements
$57,366,367
Revenue Not Reported on Form 990
$5,331,526
Total Revenue per Audited Statements
$62,697,893
Total Revenue per Form 990
$57,366,367
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$32,210,282
Other Expenses$8,890,177
Total Fundraising Expense$2,377,236
Grants and Similar Amounts Paid$1,189,228
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$21,344,318$1,594,056$547,046$23,485,420
Current Officers, Directors, Trustees, and Key Employees$2,022,859$1,124,322$955,196$4,102,377
Other Employee Benefits$2,251,444$177,344$175,601$2,604,389
Fees for Services Other$1,750,970$417,783$33,596$2,202,349
Payroll Taxes$1,613,216$227,516$177,364$2,018,096
Office Expenses$1,313,896$180,294$116,931$1,611,121
Conferences and Meetings$1,387,633--$1,387,633
Grants to Domestic Individuals$1,189,228--$1,189,228
Travel$694,093$51,698$294,252$1,040,043
Depreciation Depletion$676,214$73,736$6,527$756,477
Occupancy$223,699$209,510$1,500$434,709
Advertising$265,975$104,815$14,023$384,813
Insurance$258,896$51,144$21,843$331,883
Interest-$113,254-$113,254
Fees for Services Accounting-$83,374-$83,374
Fees for Services Legal$850$46,017-$46,867
Other Expenses$36,419$2,174$15,717$38,593
Total Functional Expenses$35,432,552$4,479,899$2,377,236$42,289,687

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$47,637,487
Expenses per Audited Statements$42,289,687
Total Expenses per Form 990$42,289,687
Expenses Not Reported on Form 990$5,347,800
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
John BryantFounder, Chair,ceoSee Part VNo$57,563

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Leases Liability$1,495,243
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
Yes
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The 990 is reviewed and approved by the cfo and audit committee prior to submission to the governing board for final approval before filing.”

Form 990, Part VI, Section B, Line 12C

“Directors are required to submit conflict of interest questionnaires to the board's governance committee. Directors are also requested to notify the full board if any conflicts of interest arises between surveys.”

Form 990, Part VI, Section B, Line 15A

“the exec compensation committee of the board of directors reviews the compensation annually for the officers and executive leadership.”

Form 990, Part VI, Section B, Line 15B

“the exec compensation committee of the board of directors reviews the compensation annually for the officers and executive leadership.”

Form 990, Part VI, Section C, Line 19

“THE ORGANIZATION'S ACCOUNTANT PROVIDES A COPY OF FORM 990 SPECIFICALLY FOR PUBLIC INSPECTION. THE ORGANIZATION POSTS A COPY OF FORM 990 TO the agency website,GUIDESTAR, and charity navigator along with making the return available upon request.”

Filing and Contact Details

Filer

Filer Name
Operation Hope Inc
EIN
95-4378084
Phone
4049412919
Address
191 PEACHTREE STREET NE 3840, ATLANTA, GA 30303

Signing Officer

Name
Brian Betts
Title
President/CFO
Signed
2025-06-30
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Brian Betts
Formed
1992
Legal Domicile
CA
Voting Board Members
11
Independent Board Members
10
Employees
454
Volunteers
327

Preparer

Firm
Fulton & Kozak LLC
Address
7187 JONESBORO RD STE 100A, MORROW, GA 30260
Preparer
Sheila M Kozak CPA
Phone
7709614200
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 9

“BAD DEBT = -$200000”

Financial Statement Notes

Part X : FIN48 Footnote

“HOPEs application of ASC 740 regarding uncertain tax positions had no effect on its financial position as management believes HOPE has no material unrecognized income tax benefits, including any potential risk of loss of its not-for-profit status. HOPE would account for any potential interest or penalties related to possible future liabilities for unrecognized income tax benefits as income tax expense. HOPE is no longer subject to examination by federal, state or local tax authorities for periods before 2021.”

Part XII, Line 2D: Other expenses and losses per audited F/S

“BAD DEBT $200000”

Raw XML AppendixShowing 400 of 914 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0HOPE INSIDE - HOPE Inside gives clients the resources to improve their financial situations. Through our 700-credit score initiative, we approve clients as soon as they seek assistance, commit to the resolution of primary credit denial factors, and raised FICO scores an average of 39 points. Programs offered: Financial Literacy Workshops, Entrepreneurial Training and counseling for Foreclosure Prevention, Money Management, Homeownership, Small Business, and Credit & Money Management. In 2024, HOPE provided 332,000 adult services and expanded our HOPE Inside network to 284 locations. Our clients achieved the following: Increased savings by $1,126 and reduced debt by $1,931.
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