Civic Intelligence

First Call for Help of Itasca County

990 • Fiscal year 2024 • EIN 36-3541015

Jan 01, 2024 to Dec 31, 2024 • Filed on Oct 22, 2025

Organization Profilewww.firstcall211.net
1007 NW 4th Street BGrand Rapids, MN 55744

(800) 442-8565

Siviq Scores

Scores are not available for this record yet.

Balance Sheet

Assets

Flat

$2,537,117

Flat from 2024

Net Assets

Flat

$867,717

Flat from 2024

Liabilities

Flat

$1,669,400

Flat from 2024

Revenue And Expenses

Revenue

Flat

$6,818,845

Flat from 2024

Expenses

Flat

$6,351,505

Flat from 2024

Net Income

Flat

$467,340

Flat from 2024

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$3.0M$2.0M$1.0M$0-$1.0MAssets 2010: $123,922Liabilities 2010: $6,333Net Assets 2010: $117,5892010Assets 2011: $127,958Liabilities 2011: $2,953Net Assets 2011: $125,0052011Assets 2012: $104,420Liabilities 2012: $8,104Net Assets 2012: $96,3162012Assets 2013: $120,185Liabilities 2013: $7,537Net Assets 2013: $112,6482013Assets 2014: $56,608Liabilities 2014: $8,135Net Assets 2014: $48,4732014Assets 2016: $581,135Liabilities 2016: $353,991Net Assets 2016: $227,1442016Assets 2017: $578,878Liabilities 2017: $601,053Net Assets 2017: -$22,1752017Assets 2018: $519,644Liabilities 2018: $650,638Net Assets 2018: -$130,9942018Assets 2019: $514,693Liabilities 2019: $774,735Net Assets 2019: -$260,0422019Assets 2020: $624,036Liabilities 2020: $499,514Net Assets 2020: $124,5222020Assets 2021: $967,612Liabilities 2021: $682,822Net Assets 2021: $284,7902021Assets 2022: $931,242Liabilities 2022: $656,896Net Assets 2022: $274,3462022Assets 2023: $1,291,914Liabilities 2023: $891,537Net Assets 2023: $400,3772023Assets 2024: $2,537,117Liabilities 2024: $1,669,400Net Assets 2024: $867,7172024Assets 2024: $2,537,117Liabilities 2024: $1,669,400Net Assets 2024: $867,7172024

Highlighted filing

2024

Assets$2,537,117
Liabilities$1,669,400
Net Assets$867,717
Open 2024 Filing

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0-$2.0MExpenses 2010: $408,5362010Expenses 2011: $455,9932011Expenses 2012: $492,4872012Revenue 2013: $547,878Expenses 2013: $531,546Net Income 2013: $16,3322013Revenue 2014: $408,268Expenses 2014: $472,443Net Income 2014: -$64,1752014Revenue 2016: $965,696Expenses 2016: $818,978Net Income 2016: $146,7182016Revenue 2017: $1,500,251Expenses 2017: $1,614,876Net Income 2017: -$114,6252017Revenue 2018: $1,662,709Expenses 2018: $1,771,531Net Income 2018: -$108,8222018Revenue 2019: $1,972,899Expenses 2019: $2,101,947Net Income 2019: -$129,0482019Revenue 2020: $2,952,156Expenses 2020: $2,555,513Net Income 2020: $396,6432020Revenue 2021: $3,066,100Expenses 2021: $2,841,559Net Income 2021: $224,5412021Revenue 2022: $3,549,001Expenses 2022: $3,552,478Net Income 2022: -$3,4772022Revenue 2023: $4,753,274Expenses 2023: $4,627,243Net Income 2023: $126,0312023Revenue 2024: $6,818,845Expenses 2024: $6,351,505Net Income 2024: $467,3402024Revenue 2024: $6,818,845Expenses 2024: $6,351,505Net Income 2024: $467,3402024

Highlighted filing

2024

Revenue$6,818,845
Expenses$6,351,505
Net Income$467,340
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Oct 22, 2025
Return Version
2024v5.2
Gross Receipts
$6,968,830
Mission and Program Overview

Mission

First call for Help of Itasca County is a private, nonprofit community organization whose mission is to provide free, confidential and nonjudgement crisis intervention, active listening, and information and referral services 24 hours a day, 365 days a year, to the residents and agencies of North Central Minnesota.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$475,798$1,424,313▲ $948,515
Pledges and Grants Receivable$341,040$455,336▲ $114,296
Accounts Receivable$314,893$335,901▲ $21,008
Cash and Non-Interest-Bearing Accounts$129,097$303,838▲ $174,741
Prepaid Expenses and Deferred Charges$3,825$350▼ $3,475
Savings and Temporary Cash Investments-$0-
Other Notes and Loans Receivable, Net-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Total Assets$1,291,914$2,537,117▲ $1,245,203
Other Assets Total$27,261$17,379▼ $9,882
Liabilities
Mortgage Notes Payable Secured by Investment Property$251,895$1,052,241▲ $800,346
Accounts Payable and Accrued Expenses$408,787$432,938▲ $24,151
Deferred Revenue$80,000$166,842▲ $86,842
Other Liabilities$150,855$17,379▼ $133,476
Total Liabilities$891,537$1,669,400▲ $777,863
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$400,377$867,717▲ $467,340
Total Net Assets Fund Balance$400,377$867,717▲ $467,340
Total Liabilities and Net Assets / Fund Balance$1,291,914$2,537,117▲ $1,245,203

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$976,982$63,157$1,040,139
Land$308,710-$308,710
Leasehold Improvements$105,754$40,804$146,558
Equipment$22,025$99,765$121,790
Other Land Buildings$10,842-$10,842
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Lacretia LarsonExecutive DirectorFT$132,736$56,061$188,797

Board Members and Trustees

NameTitle
Marta CarriganChair
Steven Michael TeffVice Chair
Blake BaileyDirector
Conley JanssenDirector
Kurt WernerDirector
Lisa Marie ZimmerDirector
Pat MedureDirector
Adam KortekaasTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$2,531,814
Program Service Revenue
$4,151,724
Investment Income
$127,741
Other Revenue
$7,566
All Other Contributions
$202,173
Change in Net Assets
$467,340

Audited Revenue Reconciliation

Revenue per Audited Statements
$6,818,845
Total Revenue per Audited Statements
$6,818,845
Total Revenue per Form 990
$6,818,845
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$4,346,237
Other Expenses$2,005,268
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$3,315,675$43,271-$3,358,946
Fees for Services Other$831,399$114,504-$945,903
Other Employee Benefits$389,222$8,762-$397,984
Payroll Taxes$380,322$6,300-$386,622
Office Expenses$250,021$13,361-$263,382
Advertising$20,544$181,766-$202,310
Current Officers, Directors, Trustees, and Key Employees$173,890$14,907-$188,797
Occupancy$94,589$62,530-$157,119
Conferences and Meetings$49,010$36,862-$85,872
Information Technology$48,321$20,738-$69,059
Insurance$47,924$8,099-$56,023
Interest$2,126$49,154-$51,280
Depreciation Depletion$34,825$11,936-$46,761
Travel$28,049$6,265-$34,314
Fees for Services Legal$7,851$10,122-$17,973
Pension Plan Contributions$13,888--$13,888
Other Expenses$6,565$230-$6,795
Total Functional Expenses$5,754,387$597,118$0$6,351,505

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$6,351,505
Total Expenses per Audited Statements$6,351,505
Total Expenses per Form 990$6,351,505
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
-Executive DirectorContract ServicesNo$39,727

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liability$17,379
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
No
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Review and approval by board of directors.”

Form 990, Part VI, Section C, Line 19

“No documents available to the public.”

Filing and Contact Details

Filer

Filer Name
First Call for Help of Itasca County
EIN
36-3541015
Phone
8004428565
Address
1007 NW 4TH STREET B, GRAND RAPIDS, MN 55744

Signing Officer

Name
Steven Michael Teff
Title
Chair
Signed
2025-10-22
Discuss with paid preparer
Yes

Organization Details

Formed
1987
Legal Domicile
Mn
Voting Board Members
8
Independent Board Members
8
Employees
156

Preparer

Firm
Walker Giroux & Hahne LLC
Address
225 1st Street N Suite 2400, Virginia, MN 55792
Preparer
Thomas Kelly
Phone
2187494880
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IRS990/ProgSrvcAccomActy2Grp/Desc0NEW LEAF HEALING CENTER: DURING 2024 OUR AGENCY CONTINUED THE PROVISION OF RESIDENTIAL CRISIS SERVICES (OPENED IN 2017) FROM WITHIN THE NEW LEAF HEALING CCENTER, IN EFFORTS TO AVIOD BEHAVIORAL HEALTH PLACEMENTS. WE CONTINUED THE PROVISION OF INTENSIVE RESIDENTIAL TREATMENT SERVICES. OUR RESIDENTIAL CRISIS SERVICES, SERVED 152 CONSUMERS (GUESTS). 84% OF THE CRISIS RESIDENTS WERE FROM ITASCA COUNTY. OUR IRTS PROGRAM SERVED 13 CONSUMERS (GUESTS) WITH 89% BEING FROM ITASCA COUNTY. 26% OF ALL CONSUMERS REPORTED HOMELESSNESS. 97.9% OF THE CONSUMERS AVOIDED HOSPITALIZATION DUE TO THE CRISIS/IRTS SERVICES PROVIDED AT NEW LEAF. 94% OF RESIDENTS WERE CONNECTED WITH MED MANAGEMENT, THERAPY, CHEMICAL HEALTH SERVICES AND OR PHYSICAL HEALTH SERVICES PRIOR TO DISCHARGE. THE OTHER 6% EITHER DECLINED REFERRALS OR LEFT AMA. 98.8% OF THE RESIDENTS (HOMELESS UPON ENTRY) WERE DISCHARGED TO SAFE SHELTERS OR HOUSING LOCATIONS UPON ACHIEVING STABILITY OF THEIR MENTAL HEALTH.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt01591002
IRS990/ProgSrvcAccomActy3Grp/Desc0CRISIS INTERVENTION: IN 2024 THE FIRST CALL FOR HELP CRISIS TEAM OPERATED 24/7/365 WITH 24 MHP STAFF WHO RESPONDED TO 4504 MENTAL HEALTH CALLS TO RESIDENTS OF ITASCA COUNTY. YEAR END ACCOMPLISHMENTS INCLUDE CONDUCTING 414 FACE TO FACE MENTAL HEALTH ASSESSMENTS, 12 CD ASSESSMENTS, 43 CRISIS INTERVENTIONS, 478 PHONE ASSESSMENTS, 119 RESOURCING/CARE COORDINATION SERVICES, 2627 STABILIZATION CONTACTS FOR INDIVIDUALS IN CRISIS, AND 613 CARE COORDINATION SERVICES WITH OTHER PROVIDERS. WE PROVIDED CRISIS SERVICES AND FACILITATED CARE TO 65 INDIVIDUALS WHO WERE NOT THE FINANCIAL RESPONSIBILITY OF ITASCA COUNTY BUT WERE LOCATED WITHIN OUR COUNTY WHEN THEY REQUIRED SERVICES. WE FACILITATED DETOX PLACEMENTS FOR 9 INDIVIDUALS TO AID THEIR PATH TO MENTAL HEALTH RECOVERY (CO-OCCURING DISORDERS), 2 ADOLESCENT SHELTER PLACEMENT, BEHAVIORAL UNIT PLACEMENTS FOR 59 INDIVIDUALS AND CRISIS PLACEMENTS FOR 127 IN EFFORTS TO AVOID HOSPITALIZATIONS. THIS YEAR WE OPERATED THE ONLY ADOLESCENT CRISIS RESPONSE TEAM IN MN AT FULL CAPACITY.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt0786076
IRS990/ProgSrvcAccomActyOtherGrp/Desc0PROTECTED TRANSPORTATION: DURING 2024 OUR D.O.T. CERTIFIED PROTECTED TRANSPORTATION PROGRAM PROVIDED 378 TRANSPORTS. 165 OF THE TRANSPORTS WERE CLASSIFIED AS PROTECTED, 87 WERE CLASSIFIED AS MEDICAL TRANSPORTS, 63 OF THE TRANSPORTS WERE COUNTY REQUESTED FOR INDIVIDUALS ON COMMITMENT OR IN COUNTY DETERMINED FACILITIES, 1 WERE TO RESIDENTIAL CRISIS FACILITIES, 0 TO IRTS FACILITIES, AND 62 WERE TO CHEMICAL DEPENDENCY DETOX/TX FACILITIES. THIS PROGRAM IS DESIGNED TO FACILITATE LOWEST LEVEL OF TRANSPORT OPTIONS FOR COUNTY RESIDENTS THAT PREVENTS THE MISUSE OF BLS/ALS AMBULANCE SERVICES FROM FACILITATING THIS LOC TYPE OF TRANSPORT. IT IS MORE COST EFFECTIVE AND RESPECTFUL MEANS OF TRANSPORTING INDIVIDUALS IN MI/CD CRISIS.
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Document Assets

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Filings

Displayed year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$2,537,117
Liabilities
$1,669,400
Net assets
$867,717
Revenue
$6,818,845
Expenses
$6,351,505
Net income
$467,340
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$2.54$1.67$0.87$6.82$6.35$0.47
2024Detailed filing. Detailed filing data is available for this year.$2.54$1.67$0.87$6.82$6.35$0.47
2023Detailed filing. Detailed filing data is available for this year.$1.29$0.89$0.40$4.75$4.63$0.13
2022Detailed filing. Detailed filing data is available for this year.$0.93$0.66$0.27$3.55$3.55$0.00
2021Detailed filing. Detailed filing data is available for this year.$0.97$0.68$0.28$3.07$2.84$0.22
2020Detailed filing. Detailed filing data is available for this year.$0.62$0.50$0.12$2.95$2.56$0.40
2019Detailed filing. Detailed filing data is available for this year.$0.51$0.77$0.26$1.97$2.10$0.13
2018Detailed filing. Detailed filing data is available for this year.$0.52$0.65$0.13$1.66$1.77$0.11
2017Detailed filing. Detailed filing data is available for this year.$0.58$0.60$0.02$1.50$1.61$0.11
2016Detailed filing. Detailed filing data is available for this year.$0.58$0.35$0.23$0.97$0.82$0.15
2014Detailed filing. Detailed filing data is available for this year.$0.06$0.01$0.05$0.41$0.47$0.06
2013Detailed filing. Detailed filing data is available for this year.$0.12$0.01$0.11$0.55$0.53$0.02
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.10$0.01$0.10$0.49
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.13$0.00$0.13$0.46
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.12$0.01$0.12$0.41
Peer Organizations

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