The Phoenix Counseling Center

“Kevin and Denise Oliver have a family and a business relationship with each other.”

“No review was or will be conducted.”

“Not made available to the public”

“Phoenix added a new program Phoenix Community & Outreach Center (PCOC) to support the Homeless community, and other smaller programs supported by new grants. In addition, Phoenix also added other smaller peer support programs - Outreach and DDAT (Drug Diversion and Treatment), and a new Outpatient unit in Mooresville, NC.”

“OTHER PROGRAM SERVICES 4: OTHER PROGRAMS - Phoenix Community Outreach Center (PCOC) & Critical Time Intervention (CTI)Phoenix Community Outreach Center (PCOC) provides a welcoming, safe and respectful environment where homeless individuals receive resources for housing, employment, life skill training, and assistance with daily living so they become empowered to obtain the lives they envision. Today, PCOC is the only day program for Gaston Countys homeless and economically disadvantaged populations.Building on the existing array of essential services breakfast, lunch, showers, laundry facilities, phones, computers, and mail delivery Phoenix has added staff and programs to help PCOC consumers build their physical and emotional health, obtain jobs, secure affordable and safe housing. It also provides such resources as: Gaston County DHHS for Medicaid, SNAP, Work First, utility assistance, screenings and education on communicable disease, and education on safer sex practices; coordination with the Gastonia Housing Authority for Section 8 housing applications, the Social Security Administration for disability applications, and 12 Step meetings. PCOC staff also educates and guides consumers on the appropriate use of emergency medical services and hospital resources, link consumers with basic healthcare, and refer them to behavioral health services. Critical Time Intervention (CTI) is an intensive case management/housing support model that helps adults with behavioral health disorders successfully transition to community living.This program is for adults 18 years of age or older who have a primary mental health diagnosis. Participants may also have other diagnoses such as substance use disorders, intellectual and developmental disabilities, and/or a physical health diagnosis. CTI goals include:Reducing the number of hospitalizations and risk for hospitalization by assisting individuals to self-direct their recovery and reduce symptoms of mental illness.Reducing homelessness and supporting individuals with mental illness to live independently in the community.Reducing risk for arrests by helping individuals with mental illness develop positive decision-making skills, effective communication skills and good judgment.Reducing emergency department visits through intensive case management, connections to routine healthcare, promotion of stable living situations, and ownership of recovery.”