Supportone Inc.

“The Organization distributes its copy of the 990 to its Board member virtually prior to filing with the IRS.”

“The organization at its annual meeting requires its Board members to disclose activities that may give rise to a conflict of interest, if one is discovered the Board removes it immediately.”

“The Executive Director's performance evaluation and compensation are measured against the progress and the achievement of the strategic plan's goals, which are updated every five years. The governing board monitors the progress of the strategic plans at their monthly meetings. Other key employees of SupportOne's compensation and performance evaluation are determined and measured against the market by conducting a wage study every three to five years to ensure that their salaries are in alignment with the current trends.”

“Made upon request”

“The challenges that most nonprofit organizations faced by the continued COVID-19 Pandemic, SupportOne was not exempt but 2021 program accomplishments were integrated with a five-year strategic plan that was initiated in 2021. The strategic plan kicked off and implemented activities in response to the COVID-19 pandemic as it continued to address the quality of services that it provides to its clients. Major outcomes from the strategic plan after year one were, increased program occupancy to full capacity, licensure granted for three years vs. one year, and demonstrated fiscal responsibility by acquiring multiple new sources of revenue. Established a new program Veteran's Affairs Supportive Housing(VASH). Lastly, SupportOne met two Virginia State regulatory mandates by developing and instituting a Quality Improvement Plan (QIP) which will help support the identification, monitoring, and evaluation of clinical staff service quality and effectiveness. The second major regulatory implementation for 2021 is the Risk Management Program(RMP) designed to ensure the safety of our individuals throughout the organization.”

“The net difference of EW Mortgage retirement, Adjustment to Escrow Reserve, and beginning net asset balances between the reported 2020 990 and client accounting records.”

“The governing body at SupportOne decided to have an independent audit or review every five years due to the low-risk control environment and high-functioning system of internal controls within the organization.”

“The governing body at SupportOne decided to have an independent audit or review every five years due to the low-risk control environment and high-functioning system of internal controls within the organization.”