Civic Intelligence

Supportone Inc.

990 • Fiscal year 2019 • EIN 54-1872647

Jan 01, 2019 to Dec 31, 2019 • Filed on Jul 14, 2020

2100 West Laburnum Ave Ste 104-bRichmond, VA 23227

(804) 340-1845

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

72nd percentile

0.30x

Higher debt load relative to assets than 72% of similar nonprofits.

2019 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2019

Liabilities / Revenue

65th percentile

0.19x

Higher debt load relative to revenue than 65% of similar nonprofits.

2019 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2019

Net Margin

35th percentile

-1.2%

Higher net margin than 35% of similar nonprofits.

2019 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2019

Top Officer Pay

67th percentile

$96,136

Higher top officer pay than 67% of similar nonprofits.

Top officer pay equals 4.2% of source-year revenue.

2019 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2019

Asset Growth

12th percentile

-9.4%

Faster asset growth than 12% of similar nonprofits.

2019 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2018 to 2019

Revenue Growth

32nd percentile

-3.3%

Faster revenue growth than 32% of similar nonprofits.

2019 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2018 to 2019

Assets

Down

$1,435,801

Down $149,257 (-9.4%) from 2018

Net Assets

Down

$999,750

Down $25,915 (-2.5%) from 2018

Liabilities

Down

$436,051

Down $123,342 (-22%) from 2018

Revenue

Down

$2,263,073

Down $76,099 (-3.3%) from 2018

Expenses

Down

$2,289,762

Down $2,378 (-0.1%) from 2018

Net Income

Down

-$26,689

Down $73,721 (-157%) from 2018

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$3.0M$2.0M$1.0M$0Assets 2011: $1,121,130Liabilities 2011: $641,332Net Assets 2011: $479,7982011Assets 2012: $1,164,833Liabilities 2012: $621,833Net Assets 2012: $543,0002012Assets 2013: $1,375,228Liabilities 2013: $573,717Net Assets 2013: $801,5112013Assets 2014: $1,322,360Liabilities 2014: $556,279Net Assets 2014: $766,0812014Assets 2015: $1,310,144Liabilities 2015: $579,652Net Assets 2015: $730,4922015Assets 2016: $1,275,651Liabilities 2016: $538,557Net Assets 2016: $737,0942016Assets 2017: $1,533,994Liabilities 2017: $521,426Net Assets 2017: $1,012,5682017Assets 2018: $1,585,058Liabilities 2018: $559,393Net Assets 2018: $1,025,6652018Assets 2019: $1,435,801Liabilities 2019: $436,051Net Assets 2019: $999,7502019Assets 2020: $1,503,504Liabilities 2020: $457,744Net Assets 2020: $1,045,7602020Assets 2021: $1,363,923Liabilities 2021: $281,007Net Assets 2021: $1,082,9162021Assets 2022: $1,870,132Liabilities 2022: $295,958Net Assets 2022: $1,574,1742022Assets 2023: $2,285,435Liabilities 2023: $290,875Net Assets 2023: $1,994,5602023Assets 2024: $2,334,970Liabilities 2024: $151,570Net Assets 2024: $2,183,4002024

Highlighted filing

2019

Assets$1,435,801
Liabilities$436,051
Net Assets$999,750

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$4.0M$3.0M$2.0M$1.0M$0-$1.0MRevenue 2011: $1,739,917Expenses 2011: $1,781,741Net Income 2011: -$41,8242011Expenses 2012: $1,734,2342012Revenue 2013: $2,049,544Expenses 2013: $1,791,033Net Income 2013: $258,5112013Revenue 2014: $1,872,277Expenses 2014: $1,909,091Net Income 2014: -$36,8142014Revenue 2015: $1,817,466Expenses 2015: $1,853,055Net Income 2015: -$35,5892015Revenue 2016: $1,806,316Expenses 2016: $1,804,451Net Income 2016: $1,8652016Revenue 2017: $2,296,139Expenses 2017: $2,012,876Net Income 2017: $283,2632017Revenue 2018: $2,339,172Expenses 2018: $2,292,140Net Income 2018: $47,0322018Revenue 2019: $2,263,073Expenses 2019: $2,289,762Net Income 2019: -$26,6892019Revenue 2020: $2,549,309Expenses 2020: $2,483,999Net Income 2020: $65,3102020Revenue 2021: $2,366,690Expenses 2021: $2,343,030Net Income 2021: $23,6602021Revenue 2022: $2,944,066Expenses 2022: $2,455,089Net Income 2022: $488,9772022Revenue 2023: $3,387,665Expenses 2023: $2,955,008Net Income 2023: $432,6572023Revenue 2024: $3,427,963Expenses 2024: $3,294,105Net Income 2024: $133,8582024

Highlighted filing

2019

Revenue$2,263,073
Expenses$2,289,762
Net Income-$26,689
Jump To
Filing Snapshot
Filing Period
Jan 1, 2019 to Dec 31, 2019
Signed
Jul 14, 2020
Return Version
2019v5.0
Gross Receipts
$2,284,273
Mission and Program Overview

Mission

SupportOne's mission is to promote independence for adults with intellectual disabilities through individualized support and services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$671,891$657,533▼ $14,358
Savings and Temporary Cash Investments-$452,153-
Cash and Non-Interest-Bearing Accounts$762,449$171,826▼ $590,623
Pledges and Grants Receivable$118,191$113,949▼ $4,242
Prepaid Expenses and Deferred Charges$29,896$28,729▼ $1,167
Intangible Assets-$476-
Total Assets$1,585,058$1,435,801▼ $149,257
Other Assets Total$2,631$11,135▲ $8,504
Liabilities
Mortgage Notes Payable Secured by Investment Property$382,083$364,231▼ $17,852
Accounts Payable and Accrued Expenses$169,027$67,883▼ $101,144
Other Liabilities$8,283$3,937▼ $4,346
Total Liabilities$559,393$436,051▼ $123,342
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,023,292$999,750▼ $23,542
Net Assets With Donor Restrictions$2,373--
Total Net Assets Fund Balance$1,025,665$999,750▼ $25,915
Total Liabilities and Net Assets / Fund Balance$1,585,058$1,435,801▼ $149,257

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$316,049$337,791$653,840
Land$180,914-$180,914
Equipment$59,145$83,456$142,601
Leasehold Improvements$75,630$37,357$112,987
Other Land Buildings$25,795$54,966$80,761
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseTotal
Cassandra ScarboroughChief Exec OFT$96,136$96,136

Board Members and Trustees

NameTitle
Edward MossPresident
Cassandra ReynoldsDirector
Hannah UpdikeDirector
Janet SchaverDirector
Jonathan CaulderDirector
Shannon WilsonDirector
Donna SneedSecretary
Cleo Gaston JrTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$2,141
Program Service Revenue
$2,278,501
Investment Income
$-17,569
Other Revenue
$0
All Other Contributions
$2,141
Change in Net Assets
$-26,689
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,712,887
Other Expenses$576,875
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,201,151$76,669-$1,277,820
Other Employee Benefits$193,616$12,359-$205,975
Payroll Taxes$102,295$6,529-$108,824
Travel$103,007--$103,007
Current Officers, Directors, Trustees, and Key Employees$90,368$5,768-$96,136
Occupancy$56,322$32,501-$88,823
Depreciation Depletion-$53,879-$53,879
Insurance$9,795$19,429-$29,224
Pension Plan Contributions$22,684$1,448-$24,132
Fees for Services Other$18,283$1,023-$19,306
Interest$15,343--$15,343
All Other Expenses$9,313$5,071-$14,384
Fees for Services Accounting-$13,900-$13,900
Office Expenses-$9,089-$9,089
Information Technology$4,175$3,792-$7,967
Other Expenses$7,479--$7,479
Conferences and Meetings$766--$766
Total Functional Expenses$2,048,305$241,457$0$2,289,762
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Construction Loan$3,937
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

The organization distributes copies of the form 990 electronically to members of the board for review prior to filing to the internal revenue service.

Form 990, Page 6, Part VI, Line 12C

The organizatin monitors the policy annually at which board members are required to disclose conflicts and if a conflict arises it is addressed and eliminated at that time.

Form 990, Page 6, Part VI, Line 15A

Executive director's performance and compensation is reviewed annually by the executive committee of the board of directors and adjustments are determined and addressed at that time.

Form 990, Page 6, Part VI, Line 19

The organization makes its documents available upon request.

Filing and Contact Details

Filer

Filer Name
Supportone Inc
EIN
54-1872647
Phone
8043401845
Address
2100 WEST LABURNUM AVE STE 104-B, RICHMOND, VA 23227

Signing Officer

Name
Cassandra Scarborough
Title
Chief Exec Offic
Phone
8043401845
Signed
2020-07-14

Organization Details

Principal Officer
Cassandra Scarborough
Formed
1998
Legal Domicile
Va
Voting Board Members
8
Independent Board Members
8
Employees
79
Volunteers
200

Preparer

Firm
Wc Goldberg& Co Pc
Address
4429 BONNEY ROAD SUITE 420, VIRGINIA BEACH, VA 23462
Preparer
Wendy C Goldberg CPA
Phone
7572330161
Supplemental Narrative

Additional Explanations

Form 990, Page 2, Part III, Line 4A

The department of behavioral health and developmental services' licensing office renewed supportone's license. Supportone acquired a two new residents in 2019 in 2017, supportone began providing transportation services to its residents and the success of this new service afforded the company to pay- off an existing vehicle loan and acquire three new vehicles. Engaged over 200 volunteers to serve the company through hands on greater richmond (now in its seventh year) and other projects, socializing clients with others in the community that care about them, and to support our organization. Supportone conducted over 25 community events outside of the hands of greater richmond to engage clients in the community including: annual easter egg hunt, williamsburg, va vacation for clients, summer outing at pocahontas state park, state fair, halloween bash, supportone family thanksgiving dinner, glorious christmas night play, december holiday party,meadow event park illuminate light show and so much more

Form 990, Part XI, Line 9

ADJUSTMENTS 774

Raw XML AppendixShowing 400 of 413 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd0true
IRS990/AccountsPayableAccrExpnssGrp/BOYAmt0169027
IRS990/AccountsPayableAccrExpnssGrp/EOYAmt067883
IRS990/AcctCompileOrReviewBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/ActivitiesConductedPrtshpInd0false
IRS990/ActivityOrMissionDesc0SUPPORTONE'S MISSION IS TO PROMOTE INDEPENDENCE FOR ADULTS WITH INTELLECTUAL DISABILITIES THROUGH INDIVIDUALIZED SUPPORT AND SERVICES.
IRS990/AllOtherContributionsAmt02141
IRS990/AllOtherExpensesGrp/ManagementAndGeneralAmt05071
IRS990/AllOtherExpensesGrp/ProgramServicesAmt09313
IRS990/AllOtherExpensesGrp/TotalAmt014384
IRS990/AnnualDisclosureCoveredPrsnInd0true
IRS990/BooksInCareOfDetail/BusinessName/BusinessNameLine1Txt0SUPPORTONE INC
IRS990/BooksInCareOfDetail/PhoneNum08043401845
IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt02100 W LABURNUM AVENUE
IRS990/BooksInCareOfDetail/USAddress/AddressLine2Txt0SUITE 104-B
IRS990/BooksInCareOfDetail/USAddress/CityNm0RICHMOND
IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd0VA
IRS990/BooksInCareOfDetail/USAddress/ZIPCd023227
IRS990/BusinessRlnWith35CtrlEntInd0false
IRS990/BusinessRlnWithFamMemInd0false
IRS990/BusinessRlnWithOrgMemInd0false
IRS990/CashNonInterestBearingGrp/BOYAmt0762449
IRS990/CashNonInterestBearingGrp/EOYAmt0171826
IRS990/ChangeToOrgDocumentsInd0false
IRS990/CollectionsOfArtInd0false
IRS990/CompCurrentOfcrDirectorsGrp/ManagementAndGeneralAmt05768
IRS990/CompCurrentOfcrDirectorsGrp/ProgramServicesAmt090368
IRS990/CompCurrentOfcrDirectorsGrp/TotalAmt096136
IRS990/CompensationFromOtherSrcsInd0false
IRS990/CompensationProcessCEOInd0true
IRS990/CompensationProcessOtherInd0false
IRS990/ConferencesMeetingsGrp/ProgramServicesAmt0766
IRS990/ConferencesMeetingsGrp/TotalAmt0766
IRS990/ConflictOfInterestPolicyInd0true
IRS990/ConservationEasementsInd0false
IRS990/ConsolidatedAuditFinclStmtInd0false
IRS990/CreditCounselingInd0false
IRS990/CYBenefitsPaidToMembersAmt00
IRS990/CYContributionsGrantsAmt02141
IRS990/CYGrantsAndSimilarPaidAmt00
IRS990/CYInvestmentIncomeAmt0-17569
IRS990/CYOtherExpensesAmt0576875
IRS990/CYOtherRevenueAmt00
IRS990/CYProgramServiceRevenueAmt02278501
IRS990/CYRevenuesLessExpensesAmt0-26689
IRS990/CYSalariesCompEmpBnftPaidAmt01712887
IRS990/CYTotalExpensesAmt02289762
IRS990/CYTotalFundraisingExpenseAmt00
IRS990/CYTotalProfFndrsngExpnsAmt00
IRS990/CYTotalRevenueAmt02263073
IRS990/DecisionsSubjectToApprovaInd0false
IRS990/DeductibleArtContributionInd0false
IRS990/DeductibleNonCashContriInd0false
IRS990/DelegationOfMgmtDutiesInd0false
IRS990/DepreciationDepletionGrp/ManagementAndGeneralAmt053879
IRS990/DepreciationDepletionGrp/TotalAmt053879
IRS990/Desc0THE DEPARTMENT OF BEHAVIORAL HEALTH AND DEVELOPMENTAL SERVICES' LICENSING OFFICE RENEWED SUPPORTONE'S LICENSE. SUPPORTONE ACQUIRED A TWO NEW RESIDENTS IN 2019 IN 2017, SUPPORTONE BEGAN PROVIDING TRANSPORTATION SERVICES TO ITS RESIDENTS AND THE SUCCESS OF THIS NEW SERVICE AFFORDED THE COMPANY TO PAY- OFF AN EXISTING VEHICLE LOAN AND ACQUIRE THREE NEW VEHICLES. ENGAGED OVER 200 VOLUNTEERS TO SERVE THE COMPANY THROUGH HANDS ON GREATER RICHMOND (NOW IN ITS SEVENTH YEAR) AND OTHER PROJECTS, SOCIALIZING CLIENTS WITH OTHERS IN THE COMMUNITY THAT CARE ABOUT THEM, AND TO SUPPORT OUR ORGANIZATION. SUPPORTONE CONDUCTED OVER 25 COMMUNITY EVENTS OUTSIDE OF THE HANDS OF GREATER RICHMOND TO ENGAGE CLIENTS IN THE COMMUNITY INCLUDING: ANNUAL EASTER EGG HUNT, WILLIAMSBURG, VA VACATION FOR CLIENTS, SUMMER OUTING AT POCAHONTAS STATE PARK, STATE FAIR, HALLOWEEN BASH, SUPPORTONE FAMILY THANKSGIVING DINNER, GLORIOUS CHRISTMAS NIGHT PLAY, DECEMBER HOLIDAY PARTY,MEADOW EVENT PARK ILLUMINATE LIGHT SHOW AND SO MUCH MORE
IRS990/DescribedInSection501c3Ind0true
IRS990/DisregardedEntityInd0false
IRS990/DocumentRetentionPolicyInd0true
IRS990/DonorAdvisedFundInd0false
IRS990/DonorRestrictionNetAssetsGrp/BOYAmt02373
IRS990/DonorRstrOrQuasiEndowmentsInd0false
IRS990/ElectionOfBoardMembersInd0false
IRS990/EmployeeCnt079
IRS990/EmploymentTaxReturnsFiledInd0true
IRS990/EngagedInExcessBenefitTransInd0false
IRS990/ExpenseAmt02048305
IRS990/FamilyOrBusinessRlnInd0false
IRS990/FederalGrantAuditRequiredInd0false
IRS990/FeesForServicesAccountingGrp/ManagementAndGeneralAmt013900
IRS990/FeesForServicesAccountingGrp/TotalAmt013900
IRS990/FeesForServicesOtherGrp/ManagementAndGeneralAmt01023
IRS990/FeesForServicesOtherGrp/ProgramServicesAmt018283
IRS990/FeesForServicesOtherGrp/TotalAmt019306
IRS990/ForeignActivitiesInd0false
IRS990/ForeignFinancialAccountInd0false
IRS990/ForeignOfficeInd0false
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt040.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt11.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt21.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt31.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt41.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt51.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt61.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt71.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt81.00
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd0X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd1X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd2X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd3X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd4X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd5X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd6X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd7X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd8X
IRS990/Form990PartVIISectionAGrp/OfficerInd0X
IRS990/Form990PartVIISectionAGrp/OfficerInd1X
IRS990/Form990PartVIISectionAGrp/OfficerInd2X
IRS990/Form990PartVIISectionAGrp/OfficerInd3X
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt00
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt10
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt20
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt30
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt40
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt50
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt60
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt70
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/PersonNm0CASSANDRA SCARBOROUGH
IRS990/Form990PartVIISectionAGrp/PersonNm1JONATHAN CAULDER
IRS990/Form990PartVIISectionAGrp/PersonNm2CLEO GASTON JR
IRS990/Form990PartVIISectionAGrp/PersonNm3EDWARD MOSS
IRS990/Form990PartVIISectionAGrp/PersonNm4CASSANDRA REYNOLDS
IRS990/Form990PartVIISectionAGrp/PersonNm5JANET SCHAVER
IRS990/Form990PartVIISectionAGrp/PersonNm6DONNA SNEED
IRS990/Form990PartVIISectionAGrp/PersonNm7HANNAH UPDIKE
IRS990/Form990PartVIISectionAGrp/PersonNm8SHANNON WILSON
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt096136
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/TitleTxt0CHIEF EXEC O
IRS990/Form990PartVIISectionAGrp/TitleTxt1DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt2TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt4DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990ProvidedToGvrnBodyInd0true
IRS990/FormationYr01998
IRS990/FormerOfcrEmployeesListedInd0false
IRS990/FSAuditedInd0false
IRS990/FundraisingActivitiesInd0false
IRS990/GainOrLossGrp/OtherAmt0-21200
IRS990/GamingActivitiesInd0false
IRS990/GoverningBodyVotingMembersCnt08
IRS990/GrantsToIndividualsInd0false
IRS990/GrantsToOrganizationsInd0false
IRS990/GrantToRelatedPersonInd0false
IRS990/GrossReceiptsAmt02284273
IRS990/GroupReturnForAffiliatesInd0false
IRS990/IncludeFIN48FootnoteInd0false
IRS990/IndependentAuditFinclStmtInd0false
IRS990/IndependentVotingMemberCnt08
IRS990/IndoorTanningServicesInd0false
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InfoInScheduleOPartXIInd0X
IRS990/InformationTechnologyGrp/ManagementAndGeneralAmt03792
IRS990/InformationTechnologyGrp/ProgramServicesAmt04175
IRS990/InformationTechnologyGrp/TotalAmt07967
IRS990/InsuranceGrp/ManagementAndGeneralAmt019429
IRS990/InsuranceGrp/ProgramServicesAmt09795
IRS990/InsuranceGrp/TotalAmt029224
IRS990/IntangibleAssetsGrp/EOYAmt0476
IRS990/InterestGrp/ProgramServicesAmt015343
IRS990/InterestGrp/TotalAmt015343
IRS990/InvestmentIncomeGrp/ExclusionAmt03631
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt03631
IRS990/InvestmentInJointVentureInd0false
IRS990/IRPDocumentCnt08
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt0513570
IRS990/LandBldgEquipBasisNetGrp/BOYAmt0671891
IRS990/LandBldgEquipBasisNetGrp/EOYAmt0657533
IRS990/LandBldgEquipCostOrOtherBssAmt01171103
IRS990/LegalDomicileStateCd0VA
IRS990/LessCostOthBasisSalesExpnssGrp/OtherAmt021200
IRS990/LoanOutstandingInd0false
IRS990/LobbyingActivitiesInd0false
IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembersOrStockholdersInd0false
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd0true
IRS990/MinutesOfGoverningBodyInd0true
IRS990/MissionDesc0SUPPORTONE'S MISSION IS TO PROMOTE INDEPENDENCE FOR ADULTS WITH INTELLECTUAL DISABILITIES THROUGH INDIVIDUALIZED SUPPORT AND SERVICES.
IRS990/MoreThan5000KToIndividualsInd0false
IRS990/MoreThan5000KToOrgInd0false
IRS990/MortgNotesPyblScrdInvstPropGrp/BOYAmt0382083
IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt0364231
IRS990/NetAssetsOrFundBalancesBOYAmt01025665
IRS990/NetAssetsOrFundBalancesEOYAmt0999750
IRS990/NetGainOrLossInvestmentsGrp/RelatedOrExemptFuncIncomeAmt0-21200
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt0-21200
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt01023292
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt0999750
IRS990/NoncashContributionsAmt02141
IRS990/NondeductibleContributionsInd0false
IRS990/OccupancyGrp/ManagementAndGeneralAmt032501
IRS990/OccupancyGrp/ProgramServicesAmt056322
IRS990/OccupancyGrp/TotalAmt088823
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt09089
IRS990/OfficeExpensesGrp/TotalAmt09089
IRS990/OfficerMailingAddressInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt02631
IRS990/OtherAssetsTotalGrp/EOYAmt011135
IRS990/OtherChangesInNetAssetsAmt0774
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt012359
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt0193616
IRS990/OtherEmployeeBenefitsGrp/TotalAmt0205975
IRS990/OtherExpensesGrp/Desc0DIRECT PROGRAM EXPENSE
IRS990/OtherExpensesGrp/Desc1UTILITIES
IRS990/OtherExpensesGrp/Desc2REPAIRS AND MAINT
IRS990/OtherExpensesGrp/Desc3OTHER TAXES
IRS990/OtherExpensesGrp/ProgramServicesAmt094816
IRS990/OtherExpensesGrp/ProgramServicesAmt161182
IRS990/OtherExpensesGrp/ProgramServicesAmt257710
IRS990/OtherExpensesGrp/ProgramServicesAmt37479
IRS990/OtherExpensesGrp/TotalAmt094816
IRS990/OtherExpensesGrp/TotalAmt161182
IRS990/OtherExpensesGrp/TotalAmt257710
IRS990/OtherExpensesGrp/TotalAmt37479
IRS990/OtherLiabilitiesGrp/BOYAmt08283
IRS990/OtherLiabilitiesGrp/EOYAmt03937
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt076669
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt01201151
IRS990/OtherSalariesAndWagesGrp/TotalAmt01277820
IRS990/PartialLiquidationInd0false
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt06529
IRS990/PayrollTaxesGrp/ProgramServicesAmt0102295
IRS990/PayrollTaxesGrp/TotalAmt0108824
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt01448
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt022684
IRS990/PensionPlanContributionsGrp/TotalAmt024132
IRS990/PledgesAndGrantsReceivableGrp/BOYAmt0118191
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt0113949
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt029896
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt028729
IRS990/PrincipalOfficerNm0CASSANDRA SCARBOROUGH
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/Desc0RESIDENTIAL AND SUPPORT HOME
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt02278501
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt02278501
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYContributionsGrantsAmt07141
IRS990/PYExcessBenefitTransInd0false
IRS990/PYInvestmentIncomeAmt03914
IRS990/PYOtherExpensesAmt0612786
IRS990/PYOtherRevenueAmt02531
IRS990/PYProgramServiceRevenueAmt02325586
IRS990/PYRevenuesLessExpensesAmt047030
IRS990/PYSalariesCompEmpBnftPaidAmt01679356
IRS990/PYTotalExpensesAmt02292142
IRS990/PYTotalRevenueAmt02339172
IRS990/ReconcilationRevenueExpnssAmt0-26689
IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0false
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/ReportInvestmentsOtherSecInd0false
IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0false
IRS990/ReportOtherLiabilitiesInd0true
IRS990/ReportProgramRelatedInvstInd0false
IRS990/SavingsAndTempCashInvstGrp/EOYAmt0452153
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearAmt02141
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt07141
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt013262
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt022932
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt029603
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt075079
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt03631
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus1YearAmt081
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus2YearsAmt022
IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt03734
IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt02278501
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.95260
IRS990ScheduleA/PublicSupportPY170Pct00.95410
IRS990ScheduleA/PublicSupportTotal170Amt075079
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY170Ind0X
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearAmt02141
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus1YearAmt07141
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus2YearsAmt013262
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus3YearsAmt022932
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt029603
IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt075079
IRS990ScheduleA/TotalSupportAmt078813
IRS990/ScheduleBRequiredInd0false
IRS990ScheduleD/BuildingsGrp/BookValueAmt0316049
IRS990ScheduleD/BuildingsGrp/DepreciationAmt0337791
IRS990ScheduleD/BuildingsGrp/OtherCostOrOtherBasisAmt0653840
IRS990ScheduleD/EquipmentGrp/BookValueAmt059145
IRS990ScheduleD/EquipmentGrp/DepreciationAmt083456
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt0142601
IRS990ScheduleD/LandGrp/BookValueAmt0180914
IRS990ScheduleD/LandGrp/OtherCostOrOtherBasisAmt0180914
IRS990ScheduleD/LeaseholdImprovementsGrp/BookValueAmt075630
IRS990ScheduleD/LeaseholdImprovementsGrp/DepreciationAmt037357
IRS990ScheduleD/LeaseholdImprovementsGrp/OtherCostOrOtherBasisAmt0112987
IRS990ScheduleD/OtherLandBuildingsGrp/BookValueAmt025795
IRS990ScheduleD/OtherLandBuildingsGrp/DepreciationAmt054966
IRS990ScheduleD/OtherLandBuildingsGrp/OtherCostOrOtherBasisAmt080761
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt03937
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0CONSTRUCTION LOAN
IRS990ScheduleD/TotalBookValueLandBuildingsAmt0657533
IRS990ScheduleD/TotalLiabilityAmt03937
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE DEPARTMENT OF BEHAVIORAL HEALTH AND DEVELOPMENTAL SERVICES' LICENSING OFFICE RENEWED SUPPORTONE'S LICENSE. SUPPORTONE ACQUIRED A TWO NEW RESIDENTS IN 2019 IN 2017, SUPPORTONE BEGAN PROVIDING TRANSPORTATION SERVICES TO ITS RESIDENTS AND THE SUCCESS OF THIS NEW SERVICE AFFORDED THE COMPANY TO PAY- OFF AN EXISTING VEHICLE LOAN AND ACQUIRE THREE NEW VEHICLES. ENGAGED OVER 200 VOLUNTEERS TO SERVE THE COMPANY THROUGH HANDS ON GREATER RICHMOND (NOW IN ITS SEVENTH YEAR) AND OTHER PROJECTS, SOCIALIZING CLIENTS WITH OTHERS IN THE COMMUNITY THAT CARE ABOUT THEM, AND TO SUPPORT OUR ORGANIZATION. SUPPORTONE CONDUCTED OVER 25 COMMUNITY EVENTS OUTSIDE OF THE HANDS OF GREATER RICHMOND TO ENGAGE CLIENTS IN THE COMMUNITY INCLUDING: ANNUAL EASTER EGG HUNT, WILLIAMSBURG, VA VACATION FOR CLIENTS, SUMMER OUTING AT POCAHONTAS STATE PARK, STATE FAIR, HALLOWEEN BASH, SUPPORTONE FAMILY THANKSGIVING DINNER, GLORIOUS CHRISTMAS NIGHT PLAY, DECEMBER HOLIDAY PARTY,MEADOW EVENT PARK ILLUMINATE LIGHT SHOW AND SO MUCH MORE
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE ORGANIZATION DISTRIBUTES COPIES OF THE FORM 990 ELECTRONICALLY TO MEMBERS OF THE BOARD FOR REVIEW PRIOR TO FILING TO THE INTERNAL REVENUE SERVICE.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2THE ORGANIZATIN MONITORS THE POLICY ANNUALLY AT WHICH BOARD MEMBERS ARE REQUIRED TO DISCLOSE CONFLICTS AND IF A CONFLICT ARISES IT IS ADDRESSED AND ELIMINATED AT THAT TIME.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3EXECUTIVE DIRECTOR'S PERFORMANCE AND COMPENSATION IS REVIEWED ANNUALLY BY THE EXECUTIVE COMMITTEE OF THE BOARD OF DIRECTORS AND ADJUSTMENTS ARE DETERMINED AND ADDRESSED AT THAT TIME.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4THE ORGANIZATION MAKES ITS DOCUMENTS AVAILABLE UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5ADJUSTMENTS 774
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PAGE 2, PART III, LINE 4A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 15A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4FORM 990, PAGE 6, PART VI, LINE 19
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5FORM 990, PART XI, LINE 9
IRS990/SchoolOperatingInd0false
IRS990/SignificantChangeInd0false
IRS990/SignificantNewProgramSrvcInd0false
IRS990/StatesWhereCopyOfReturnIsFldCd0VA
IRS990/SubjectToExcsTaxNetInvstIncInd0false
IRS990/SubjectToProxyTaxInd0false
IRS990/SubjToTaxRmnrtnExPrchtPymtInd0false
IRS990/TaxablePartyNotificationInd0false
IRS990/TaxExemptBondsInd0false
IRS990/TerminateOperationsInd0false
IRS990/TotalAssetsBOYAmt01585058
IRS990/TotalAssetsEOYAmt01435801
IRS990/TotalAssetsGrp/BOYAmt01585058
IRS990/TotalAssetsGrp/EOYAmt01435801
IRS990/TotalCompGreaterThan150KInd0false
IRS990/TotalContributionsAmt02141
IRS990/TotalEmployeeCnt079
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt0241457
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt02048305
IRS990/TotalFunctionalExpensesGrp/TotalAmt02289762
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt0559393
IRS990/TotalLiabilitiesEOYAmt0436051
IRS990/TotalLiabilitiesGrp/BOYAmt0559393
IRS990/TotalLiabilitiesGrp/EOYAmt0436051
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt01025665
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt0999750
IRS990/TotalProgramServiceExpensesAmt02048305
IRS990/TotalProgramServiceRevenueAmt02278501
IRS990/TotalReportableCompFromOrgAmt096136
IRS990/TotalRevenueGrp/ExclusionAmt03631
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt02257301
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt02263073
IRS990/TotalVolunteersCnt0200
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt01585058
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt01435801
IRS990/TravelGrp/ProgramServicesAmt0103007
IRS990/TravelGrp/TotalAmt0103007
IRS990/TrnsfrExmptNonChrtblRltdOrgInd0false
IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd0false
IRS990/UponRequestInd0X
IRS990/VotingMembersGoverningBodyCnt08
IRS990/VotingMembersIndependentCnt08
IRS990/WebsiteAddressTxt0WWW.SUPPORTONE.ORG
IRS990/WhistleblowerPolicyInd0false
ReturnHeader/BuildTS02021-01-29 14:40:06Z
ReturnHeader/BusinessOfficerGrp/PersonNm0CASSANDRA SCARBOROUGH
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0CHIEF EXEC OFFIC
ReturnHeader/BusinessOfficerGrp/PhoneNum08043401845
ReturnHeader/BusinessOfficerGrp/SignatureDt02020-07-14
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0SUPPORTONE INC
ReturnHeader/Filer/BusinessNameControlTxt0SUPP
ReturnHeader/Filer/EIN0541872647
ReturnHeader/Filer/PhoneNum08043401845
ReturnHeader/Filer/USAddress/AddressLine1Txt02100 WEST LABURNUM AVE STE 104-B
ReturnHeader/Filer/USAddress/CityNm0RICHMOND
ReturnHeader/Filer/USAddress/StateAbbreviationCd0VA
ReturnHeader/Filer/USAddress/ZIPCd023227
ReturnHeader/FilingSecurityInformation/AtSubmissionCreationDeviceId05C3DC7D62B6989D41A81DB4A4D52734702BACEBE
ReturnHeader/FilingSecurityInformation/AtSubmissionFilingDeviceId0E3C0D6043B7F45B42B83E507A18ED216AFF604C3
ReturnHeader/FilingSecurityInformation/FilingLicenseTypeCd0P
ReturnHeader/FilingSecurityInformation/IPAddress/IPv4AddressTxt052.38.98.93
ReturnHeader/FilingSecurityInformation/IPDt02020-07-15
ReturnHeader/FilingSecurityInformation/IPTimezoneCd0CD
ReturnHeader/FilingSecurityInformation/IPTm014:14:07
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0203094898

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.33$0.15$2.18$3.43$3.29$0.13
2023Summary only. Only limited summary data is available for this year.$2.29$0.29$1.99$3.39$2.96$0.43
2022Summary only. Only limited summary data is available for this year.$1.87$0.30$1.57$2.94$2.46$0.49
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.36$0.28$1.08$2.37$2.34$0.02
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.50$0.46$1.05$2.55$2.48$0.07
2019Detailed filing. Detailed filing data is available for this year.$1.44$0.44$1.00$2.26$2.29$0.03
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.59$0.56$1.03$2.34$2.29$0.05
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.53$0.52$1.01$2.30$2.01$0.28
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.28$0.54$0.74$1.81$1.80$0.00
2015Summary only. Only limited summary data is available for this year.$1.31$0.58$0.73$1.82$1.85$0.04
2014Detailed filing. Detailed filing data is available for this year.$1.32$0.56$0.77$1.87$1.91$0.04
2013Detailed filing. Detailed filing data is available for this year.$1.38$0.57$0.80$2.05$1.79$0.26
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.16$0.62$0.54$1.73
2011Summary only. Only limited summary data is available for this year.$1.12$0.64$0.48$1.74$1.78$0.04