Civic Intelligence

Supportone Inc.

990 • Fiscal year 2020 • EIN 54-1872647

Jan 01, 2020 to Dec 31, 2020 • Filed on May 05, 2021

Organization ProfileWWW.SUPPORTONE.ORG

View Organization Page

2100 West Laburnum Ave Ste 104BRichmond, VA 23227

(804) 340-1845

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

71st percentile

0.30x

Higher debt load relative to assets than 71% of similar nonprofits.

2020 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2020

Liabilities / Revenue

56th percentile

0.18x

Higher debt load relative to revenue than 56% of similar nonprofits.

2020 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2020

Net Margin

44th percentile

2.6%

Higher net margin than 44% of similar nonprofits.

2020 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2020

Top Officer Pay

Score unavailable

No value available

This filing does not contain officer compensation rows.

Source year 2020

Asset Growth

47th percentile

4.7%

Faster asset growth than 47% of similar nonprofits.

2020 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2019 to 2020

Revenue Growth

69th percentile

13%

Faster revenue growth than 69% of similar nonprofits.

2020 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2019 to 2020

Balance Sheet
Liabilities / Assets71st percentile

Assets

Up

$1,503,504

Up $67,703 (+4.7%) from 2019

Net Assets

Up

$1,045,760

Up $46,010 (+4.6%) from 2019

Liabilities

Up

$457,744

Up $21,693 (+5.0%) from 2019

Revenue And Expenses
Liabilities / Revenue56th percentileNet Margin44th percentile

Revenue

Up

$2,549,309

Up $286,236 (+13%) from 2019

Expenses

Up

$2,483,999

Up $194,237 (+8.5%) from 2019

Net Income

Up

$65,310

Up $91,999 (+345%) from 2019

Historical Trend

Balance Sheet Trend

Asset Growth47th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$3.0M$2.0M$1.0M$0Assets 2011: $1,121,130Liabilities 2011: $641,332Net Assets 2011: $479,7982011Assets 2012: $1,164,833Liabilities 2012: $621,833Net Assets 2012: $543,0002012Assets 2013: $1,375,228Liabilities 2013: $573,717Net Assets 2013: $801,5112013Assets 2014: $1,322,360Liabilities 2014: $556,279Net Assets 2014: $766,0812014Assets 2015: $1,310,144Liabilities 2015: $579,652Net Assets 2015: $730,4922015Assets 2016: $1,275,651Liabilities 2016: $538,557Net Assets 2016: $737,0942016Assets 2017: $1,533,994Liabilities 2017: $521,426Net Assets 2017: $1,012,5682017Assets 2018: $1,585,058Liabilities 2018: $559,393Net Assets 2018: $1,025,6652018Assets 2019: $1,435,801Liabilities 2019: $436,051Net Assets 2019: $999,7502019Assets 2020: $1,503,504Liabilities 2020: $457,744Net Assets 2020: $1,045,7602020Assets 2021: $1,363,923Liabilities 2021: $281,007Net Assets 2021: $1,082,9162021Assets 2022: $1,870,132Liabilities 2022: $295,958Net Assets 2022: $1,574,1742022Assets 2023: $2,285,435Liabilities 2023: $290,875Net Assets 2023: $1,994,5602023Assets 2024: $2,334,970Liabilities 2024: $151,570Net Assets 2024: $2,183,4002024

Highlighted filing

2020

Assets$1,503,504
Liabilities$457,744
Net Assets$1,045,760
Open 2020 Filing

Operations Trend

Revenue Growth69th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$4.0M$3.0M$2.0M$1.0M$0-$1.0MRevenue 2011: $1,739,917Expenses 2011: $1,781,741Net Income 2011: -$41,8242011Expenses 2012: $1,734,2342012Revenue 2013: $2,049,544Expenses 2013: $1,791,033Net Income 2013: $258,5112013Revenue 2014: $1,872,277Expenses 2014: $1,909,091Net Income 2014: -$36,8142014Revenue 2015: $1,817,466Expenses 2015: $1,853,055Net Income 2015: -$35,5892015Revenue 2016: $1,806,316Expenses 2016: $1,804,451Net Income 2016: $1,8652016Revenue 2017: $2,296,139Expenses 2017: $2,012,876Net Income 2017: $283,2632017Revenue 2018: $2,339,172Expenses 2018: $2,292,140Net Income 2018: $47,0322018Revenue 2019: $2,263,073Expenses 2019: $2,289,762Net Income 2019: -$26,6892019Revenue 2020: $2,549,309Expenses 2020: $2,483,999Net Income 2020: $65,3102020Revenue 2021: $2,366,690Expenses 2021: $2,343,030Net Income 2021: $23,6602021Revenue 2022: $2,944,066Expenses 2022: $2,455,089Net Income 2022: $488,9772022Revenue 2023: $3,387,665Expenses 2023: $2,955,008Net Income 2023: $432,6572023Revenue 2024: $3,427,963Expenses 2024: $3,294,105Net Income 2024: $133,8582024

Highlighted filing

2020

Revenue$2,549,309
Expenses$2,483,999
Net Income$65,310
Open 2020 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2020 to Dec 31, 2020
Signed
May 5, 2021
Return Version
2020v4.0
Gross Receipts
$2,549,309
Mission and Program Overview

Mission

SupportOne's mission is to promote independence for adults with intellectual disabilities through individualized support and services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$452,153$638,815▲ $186,662
Land, Buildings, and Equipment, Net$657,533$633,452▼ $24,081
Pledges and Grants Receivable$113,949$190,838▲ $76,889
Prepaid Expenses and Deferred Charges$28,729$28,748▲ $19
Cash and Non-Interest-Bearing Accounts$171,826$300▼ $171,526
Intangible Assets$476$216▼ $260
Total Assets$1,435,801$1,503,504▲ $67,703
Other Assets Total$11,135$11,135→ $0
Liabilities
Mortgage Notes Payable Secured by Investment Property$364,231$345,636▼ $18,595
Accounts Payable and Accrued Expenses$67,883$112,108▲ $44,225
Other Liabilities$3,937--
Total Liabilities$436,051$457,744▲ $21,693
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$999,750$1,045,760▲ $46,010
Total Net Assets Fund Balance$999,750$1,045,760▲ $46,010
Total Liabilities and Net Assets / Fund Balance$1,435,801$1,503,504▲ $67,703

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$302,253$351,587$653,840
Land$180,914-$180,914
Equipment$54,125$100,814$154,939
Leasehold Improvements$74,926$38,061$112,987
Other Land Buildings$21,234$61,014$82,248
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseTotal
Cassandra ScarboroughChief Exec OFT$98,355$98,355

Board Members and Trustees

NameTitle
Edward MossPresident
Cassandra ReynoldsDirector
Hannah UpdikeDirector
Janet ScharerDirector
Jonathan CaulderDirector
Shannon WilsonDirector
Donna SneedSecretary
Cleo Gaston JrTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$356,293
Program Service Revenue
$2,192,421
Investment Income
$595
Other Revenue
$0
All Other Contributions
$356,293
Change in Net Assets
$65,310
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,953,644
Other Expenses$530,355
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,500,705$95,790-$1,596,495
Other Employee Benefits$203,916$13,016-$216,932
Payroll Taxes$106,061$6,770-$112,831
Occupancy$57,815$33,955-$91,770
Travel$68,777--$68,777
Depreciation Depletion-$54,320-$54,320
Insurance$11,495$22,314-$33,809
Pension Plan Contributions$25,743$1,643-$27,386
Fees for Services Other$19,753$2,195-$21,948
Fees for Services Accounting-$20,000-$20,000
All Other Expenses$9,615$7,832-$17,447
Interest$14,620--$14,620
Other Expenses$11,882--$11,882
Information Technology$5,927$659-$6,586
Office Expenses-$6,354-$6,354
Total Functional Expenses$2,219,151$264,848$0$2,483,999
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“The organization distributes copies of the form 990 electronically to members of the board for review prior to filing to the internal revenue service.”

Form 990, Page 6, Part VI, Line 12C

“The organizatin monitors the policy annually at which board members are required to disclose conflicts and if a conflict arises it is addressed and eliminated at that time.”

Form 990, Page 6, Part VI, Line 15A

“Executive director's performance and compensation is reviewed annually by the executive committee of the board of directors and adjustments are determined and addressed at that time.”

Form 990, Page 6, Part VI, Line 19

“The organization makes its documents available upon request.”

Filing and Contact Details

Filer

Filer Name
Supportoneinc
EIN
54-1872647
Phone
8043401845
Address
2100 WEST LABURNUM AVE STE 104B, RICHMOND, VA 23227

Signing Officer

Name
Cassandra Scarborough
Title
Chief Exec Offic
Phone
8043401845
Signed
2021-05-05

Organization Details

Principal Officer
Cassandra Scarborough
Formed
1998
Legal Domicile
Va
Voting Board Members
8
Independent Board Members
8
Employees
74

Preparer

Firm
Wc Goldberg& Co Pc
Address
4429 BONNEY ROAD SUITE 420, VIRGINIA BEACH, VA 23462
Preparer
Wendy C Goldberg CPA
Phone
7572330161
Supplemental Narrative

Financial Statement Notes

Schedule D, Page 3, Part X

“The organization follows the statutory requirements for its income tax and accounting and generally avoids risks associated with tax positions that may be challenged upon examination. Management believes any liability resulting from taxing authorities imposing additional income taxes from activities deemed to be unrelated to the organization's tax-exempt status would not have a material effect on the financial statements. Generally, the organizations tax returns remain open for federal income tax examination for three years from the date of filing.”

Raw XML Appendix400 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt013262
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt022932
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IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus1YearAmt03631
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus2YearsAmt081
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus3YearsAmt022
IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt04329
IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt04470922
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.98930
IRS990ScheduleA/PublicSupportPY170Pct00.95260
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IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus3YearsAmt013262
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt022932
IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt0401769
IRS990ScheduleA/TotalSupportAmt0406098
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IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
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IRS990ScheduleD/BuildingsGrp/BookValueAmt0302253
IRS990ScheduleD/BuildingsGrp/DepreciationAmt0351587
IRS990ScheduleD/BuildingsGrp/OtherCostOrOtherBasisAmt0653840
IRS990ScheduleD/EquipmentGrp/BookValueAmt054125
IRS990ScheduleD/EquipmentGrp/DepreciationAmt0100814
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt0154939
IRS990ScheduleD/FootnoteTextInd0X
IRS990ScheduleD/LandGrp/BookValueAmt0180914
IRS990ScheduleD/LandGrp/OtherCostOrOtherBasisAmt0180914
IRS990ScheduleD/LeaseholdImprovementsGrp/BookValueAmt074926
IRS990ScheduleD/LeaseholdImprovementsGrp/DepreciationAmt038061
IRS990ScheduleD/LeaseholdImprovementsGrp/OtherCostOrOtherBasisAmt0112987
IRS990ScheduleD/OtherLandBuildingsGrp/BookValueAmt021234
IRS990ScheduleD/OtherLandBuildingsGrp/DepreciationAmt061014
IRS990ScheduleD/OtherLandBuildingsGrp/OtherCostOrOtherBasisAmt082248
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0THE ORGANIZATION FOLLOWS THE STATUTORY REQUIREMENTS FOR ITS INCOME TAX AND ACCOUNTING AND GENERALLY AVOIDS RISKS ASSOCIATED WITH TAX POSITIONS THAT MAY BE CHALLENGED UPON EXAMINATION. MANAGEMENT BELIEVES ANY LIABILITY RESULTING FROM TAXING AUTHORITIES IMPOSING ADDITIONAL INCOME TAXES FROM ACTIVITIES DEEMED TO BE UNRELATED TO THE ORGANIZATION'S TAX-EXEMPT STATUS WOULD NOT HAVE A MATERIAL EFFECT ON THE FINANCIAL STATEMENTS. GENERALLY, THE ORGANIZATIONS TAX RETURNS REMAIN OPEN FOR FEDERAL INCOME TAX EXAMINATION FOR THREE YEARS FROM THE DATE OF FILING.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 3, PART X
IRS990ScheduleD/TotalBookValueLandBuildingsAmt0633452
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE ORGANIZATION DISTRIBUTES COPIES OF THE FORM 990 ELECTRONICALLY TO MEMBERS OF THE BOARD FOR REVIEW PRIOR TO FILING TO THE INTERNAL REVENUE SERVICE.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE ORGANIZATIN MONITORS THE POLICY ANNUALLY AT WHICH BOARD MEMBERS ARE REQUIRED TO DISCLOSE CONFLICTS AND IF A CONFLICT ARISES IT IS ADDRESSED AND ELIMINATED AT THAT TIME.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2EXECUTIVE DIRECTOR'S PERFORMANCE AND COMPENSATION IS REVIEWED ANNUALLY BY THE EXECUTIVE COMMITTEE OF THE BOARD OF DIRECTORS AND ADJUSTMENTS ARE DETERMINED AND ADDRESSED AT THAT TIME.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE ORGANIZATION MAKES ITS DOCUMENTS AVAILABLE UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 15A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 19
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IRS990/SubjectToExcsTaxNetInvstIncInd0false
IRS990/SubjectToProxyTaxInd0false
IRS990/SubjToTaxRmnrtnExPrchtPymtInd0false
IRS990/TaxablePartyNotificationInd0false
IRS990/TaxExemptBondsInd0false
IRS990/TerminateOperationsInd0false
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IRS990/TotalAssetsGrp/EOYAmt01503504
IRS990/TotalCompGreaterThan150KInd0false
IRS990/TotalContributionsAmt0356293
IRS990/TotalEmployeeCnt074
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt0264848
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt02219151
IRS990/TotalFunctionalExpensesGrp/TotalAmt02483999
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt0436051
IRS990/TotalLiabilitiesEOYAmt0457744
IRS990/TotalLiabilitiesGrp/BOYAmt0436051
IRS990/TotalLiabilitiesGrp/EOYAmt0457744
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IRS990/TravelGrp/ProgramServicesAmt068777
IRS990/TravelGrp/TotalAmt068777
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IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd0false
IRS990/UponRequestInd0X
IRS990/VotingMembersGoverningBodyCnt08
IRS990/VotingMembersIndependentCnt08
IRS990/WebsiteAddressTxt0WWW.SUPPORTONE.ORG
IRS990/WhistleblowerPolicyInd0false
ReturnHeader/BuildTS02022-09-23 18:48:47Z
ReturnHeader/BusinessOfficerGrp/PersonNm0CASSANDRA SCARBOROUGH
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0CHIEF EXEC OFFIC
ReturnHeader/BusinessOfficerGrp/PhoneNum08043401845
ReturnHeader/BusinessOfficerGrp/SignatureDt02021-05-05
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0SUPPORTONEINC
ReturnHeader/Filer/BusinessNameControlTxt0SUPP
ReturnHeader/Filer/EIN0541872647
ReturnHeader/Filer/PhoneNum08043401845
ReturnHeader/Filer/USAddress/AddressLine1Txt02100 WEST LABURNUM AVE STE 104B
ReturnHeader/Filer/USAddress/CityNm0RICHMOND
ReturnHeader/Filer/USAddress/StateAbbreviationCd0VA
ReturnHeader/Filer/USAddress/ZIPCd023227
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0203094898
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0WC GOLDBERG& CO PC
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt04429 BONNEY ROAD SUITE 420
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0VIRGINIA BEACH
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0VA
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd023462
ReturnHeader/PreparerPersonGrp/PhoneNum07572330161
ReturnHeader/PreparerPersonGrp/PreparationDt02021-05-14
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0WENDY C GOLDBERG CPA
ReturnHeader/ReturnTs02021-05-14T16:43:52-05:00
ReturnHeader/ReturnTypeCd0990
ReturnHeader/SigningOfficerGrp/PersonFullName/PersonFirstNm0CASSANDRA
ReturnHeader/SigningOfficerGrp/PersonFullName/PersonLastNm0SCARBOROUGH
ReturnHeader/TaxPeriodBeginDt02020-01-01
ReturnHeader/TaxPeriodEndDt02020-12-31
ReturnHeader/TaxYr02020

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Displayed year

2020 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$1,503,504
Liabilities
$457,744
Net assets
$1,045,760
Revenue
$2,549,309
Expenses
$2,483,999
Net income
$65,310
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.33$0.15$2.18$3.43$3.29$0.13
2023Summary only. Only limited summary data is available for this year.$2.29$0.29$1.99$3.39$2.96$0.43
2022Summary only. Only limited summary data is available for this year.$1.87$0.30$1.57$2.94$2.46$0.49
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.36$0.28$1.08$2.37$2.34$0.02
2020Detailed filing. Detailed filing data is available for this year.$1.50$0.46$1.05$2.55$2.48$0.07
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.44$0.44$1.00$2.26$2.29$0.03
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.59$0.56$1.03$2.34$2.29$0.05
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.53$0.52$1.01$2.30$2.01$0.28
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.28$0.54$0.74$1.81$1.80$0.00
2015Summary only. Only limited summary data is available for this year.$1.31$0.58$0.73$1.82$1.85$0.04
2014Detailed filing. Detailed filing data is available for this year.$1.32$0.56$0.77$1.87$1.91$0.04
2013Detailed filing. Detailed filing data is available for this year.$1.38$0.57$0.80$2.05$1.79$0.26
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.16$0.62$0.54$1.73
2011Summary only. Only limited summary data is available for this year.$1.12$0.64$0.48$1.74$1.78$0.04
Peer Organizations

Similar nonprofits based on the same Siviq industry and scale cohort. 2020 filings • 501(c)3 • $1M-$5M nonprofits