Civic Intelligence

Better Business Bureau

990 • Fiscal year 2017 • EIN 54-0140004

Jan 01, 2017 to Dec 31, 2017 • Filed on Jun 20, 2018

5115 Bernard DriveRoanoke, VA 24018

(540) 342-3455

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

23rd percentile

0.00x

Higher debt load relative to assets than 23% of similar nonprofits.

2017 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2017

Liabilities / Revenue

23rd percentile

0.00x

Higher debt load relative to revenue than 23% of similar nonprofits.

2017 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2017

Net Margin

44th percentile

2.1%

Higher net margin than 44% of similar nonprofits.

2017 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2017

Top Officer Pay

78th percentile

$120,485

Higher top officer pay than 78% of similar nonprofits.

Top officer pay equals 12.4% of source-year revenue.

2017 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2017

Asset Growth

43rd percentile

2.4%

Faster asset growth than 43% of similar nonprofits.

2017 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2016 to 2017

Revenue Growth

45th percentile

1.5%

Faster revenue growth than 45% of similar nonprofits.

2017 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2016 to 2017

Assets

Up

$874,227

Up $20,120 (+2.4%) from 2016

Net Assets

Up

$873,085

Up $20,433 (+2.4%) from 2016

Liabilities

Down

$1,142

Down $313 (-22%) from 2016

Revenue

Up

$974,587

Up $14,126 (+1.5%) from 2016

Expenses

Up

$954,154

Up $55,897 (+6.2%) from 2016

Net Income

Down

$20,433

Down $41,771 (-67%) from 2016

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$2.0M$1.5M$1.0M$500K$0Assets 2011: $679,658Liabilities 2011: $178Net Assets 2011: $679,4802011Assets 2012: $695,592Liabilities 2012: $454Net Assets 2012: $695,1382012Assets 2013: $752,944Liabilities 2013: $3,526Net Assets 2013: $749,4182013Assets 2014: $777,411Liabilities 2014: $4,107Net Assets 2014: $773,3042014Assets 2015: $795,116Liabilities 2015: $4,668Net Assets 2015: $790,4482015Assets 2016: $854,107Liabilities 2016: $1,455Net Assets 2016: $852,6522016Assets 2017: $874,227Liabilities 2017: $1,142Net Assets 2017: $873,0852017Assets 2018: $819,297Liabilities 2018: $1,397Net Assets 2018: $817,9002018Assets 2019: $827,158Liabilities 2019: $3,864Net Assets 2019: $823,2942019Assets 2020: $946,245Liabilities 2020: $26,829Net Assets 2020: $919,4162020Assets 2021: $1,102,418Liabilities 2021: $23,135Net Assets 2021: $1,079,2832021Assets 2022: $1,291,922Liabilities 2022: $10,254Net Assets 2022: $1,281,6682022Assets 2023: $1,523,744Liabilities 2023: $8,637Net Assets 2023: $1,515,1072023Assets 2024: $1,604,471Liabilities 2024: $6,515Net Assets 2024: $1,597,9562024

Highlighted filing

2017

Assets$874,227
Liabilities$1,142
Net Assets$873,085

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$2.0M$1.5M$1.0M$500K$0-$500KExpenses 2011: $655,7742011Expenses 2012: $690,0922012Revenue 2013: $767,232Expenses 2013: $712,952Net Income 2013: $54,2802013Revenue 2014: $803,605Expenses 2014: $766,166Net Income 2014: $37,4392014Revenue 2015: $879,316Expenses 2015: $862,172Net Income 2015: $17,1442015Revenue 2016: $960,461Expenses 2016: $898,257Net Income 2016: $62,2042016Revenue 2017: $974,587Expenses 2017: $954,154Net Income 2017: $20,4332017Revenue 2018: $1,047,626Expenses 2018: $1,102,811Net Income 2018: -$55,1852018Revenue 2019: $1,376,537Expenses 2019: $1,371,142Net Income 2019: $5,3952019Revenue 2020: $1,482,040Expenses 2020: $1,385,918Net Income 2020: $96,1222020Revenue 2021: $1,554,108Expenses 2021: $1,394,241Net Income 2021: $159,8672021Revenue 2022: $1,616,835Expenses 2022: $1,414,450Net Income 2022: $202,3852022Revenue 2023: $1,597,306Expenses 2023: $1,363,867Net Income 2023: $233,4392023Revenue 2024: $1,552,363Expenses 2024: $1,469,514Net Income 2024: $82,8492024

Highlighted filing

2017

Revenue$974,587
Expenses$954,154
Net Income$20,433
Jump To
Filing Snapshot
Filing Period
Jan 1, 2017 to Dec 31, 2017
Signed
Jun 20, 2018
Return Version
2017v2.2
Gross Receipts
$974,587
Mission and Program Overview

Mission

Promote the highest ethical relationship between business and the public, through voluntary self-regulation, consumer and business education, and service excellence.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$806,079$838,256▲ $32,177
Land, Buildings, and Equipment, Net$48,028$35,971▼ $12,057
Cash and Non-Interest-Bearing Accounts-$0-
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Prepaid Expenses and Deferred Charges-$0-
Total Assets$854,107$874,227▲ $20,120
Other Assets Total-$0-
Liabilities
Accounts Payable and Accrued Expenses$1,455$1,142▼ $313
Total Liabilities$1,455$1,142▼ $313
Net Assets / Fund Balance
Unrestricted Net Assets$852,652$873,085▲ $20,433
Total Net Assets Fund Balance$852,652$873,085▲ $20,433
Total Liabilities and Net Assets / Fund Balance$854,107$874,227▲ $20,120

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$33,951$104,727$138,678
Leasehold Improvements$2,020$2,570$4,590
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Julie WheelerPresident & CEOFT$111,965$8,520$120,485

Board Members and Trustees

NameTitle
Michael R BellChairman
Mike LevanPast Chair
Susan MiniVice Chair
Carrie McConnellDirector
Don EckenrothDirector
Fred CorbettDirector
Ginger MumpowerDirector
Glenn FurrDirector
Heather ShepardsonDirector
Henry ScholzDirector
James E Hall JrDirector
Janet RiddlebargerDirector
Lynne K FryeDirector
Mike CoxDirector
Richard ShivelyDirector
Sean C PetersDirector
Sheldon HendersonDirector
Terri LangfordDirector
Tommy WoodDirector
Kevin P OddoLegal Counsel
Gary RobertsonSecretary
John S AldridgeTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$970,663
Investment Income
$3,924
Other Revenue
$0
Change in Net Assets
$20,433
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$527,298
Other Expenses$426,856
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$218,429$54,607-$273,036
Current Officers, Directors, Trustees, and Key Employees$99,610$24,902-$124,512
Other Employee Benefits$45,891$11,473-$57,364
Advertising$48,974--$48,974
All Other Expenses$37,478$5,852-$43,330
Occupancy$34,487$8,622-$43,109
Payroll Taxes$31,481$7,870-$39,351
Pension Plan Contributions$26,428$6,607-$33,035
Other Expenses$25,611$8,774-$25,611
Depreciation Depletion$15,275$3,819-$19,094
Travel$3,430$13,721-$17,151
Office Expenses$6,127$682-$6,809
Insurance-$5,909-$5,909
Fees for Services Accounting-$5,700-$5,700
Total Functional Expenses$747,151$207,003$0$954,154
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 7B: Describe Decisions of Governing Body Approval by Members or Shareholders

Any changes in the by-laws must be voted on by the members.

Form 990, Part VI, Line 11B: Form 990 Review Process

Treasurer reviews and recommends acceptance to the Full Board.

Form 990, Part VI, Line 19: Other Organization Documents Publicly Available

Would provide if requested.

Filing and Contact Details

Filer

Filer Name
Better Business Bureau
EIN
54-0140004
Phone
5403423455
Address
5115 Bernard Drive, Roanoke, VA 24018

Signing Officer

Name
Julie Wheeler
Title
President
Signed
2018-06-20
Discuss with paid preparer
Yes

Organization Details

Legal Domicile
Va
Voting Board Members
21
Independent Board Members
21
Employees
17

Preparer

Firm
Cole & Associates CPAs LLC
Address
2118 Rosalind Ave, Roanoke, VA 24014
Preparer
Clark M Cole
Phone
5402667178
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IRS990/Form990PartVIISectionAGrp/PersonNm13Heather Shepardson
IRS990/Form990PartVIISectionAGrp/PersonNm14Sheldon Henderson
IRS990/Form990PartVIISectionAGrp/PersonNm15Gary Robertson
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IRS990/Form990PartVIISectionAGrp/PersonNm22Julie Wheeler
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt190
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt200
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt210
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt220
IRS990/Form990PartVIISectionAGrp/TitleTxt0Chairman
IRS990/Form990PartVIISectionAGrp/TitleTxt1Past Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt2Director
IRS990/Form990PartVIISectionAGrp/TitleTxt3Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt4Legal Counsel
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Vice Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Director
IRS990/Form990PartVIISectionAGrp/TitleTxt18Director
IRS990/Form990PartVIISectionAGrp/TitleTxt19Director
IRS990/Form990PartVIISectionAGrp/TitleTxt20Director
IRS990/Form990PartVIISectionAGrp/TitleTxt21Director
IRS990/Form990PartVIISectionAGrp/TitleTxt22President & CEO
IRS990/Form990ProvidedToGvrnBodyInd0true
IRS990/Form990TFiledInd0true
IRS990/FormerOfcrEmployeesListedInd0false
IRS990/FSAuditedInd0false
IRS990/FundraisingActivitiesInd0false
IRS990/GamingActivitiesInd0false
IRS990/GoverningBodyVotingMembersCnt021
IRS990/GrantsToDomesticIndividualsGrp/TotalAmt00
IRS990/GrantsToDomesticOrgsGrp/TotalAmt00
IRS990/GrantsToIndividualsInd0false
IRS990/GrantsToOrganizationsInd0false
IRS990/GrantToRelatedPersonInd0false
IRS990/GrossReceiptsAmt0974587
IRS990/GroupReturnForAffiliatesInd0false
IRS990/IncludeFIN48FootnoteInd0false
IRS990/IncmFromInvestBondProceedsGrp/TotalRevenueColumnAmt00
IRS990/IndependentAuditFinclStmtInd0false
IRS990/IndependentVotingMemberCnt021
IRS990/IndivRcvdGreaterThan100KCnt01
IRS990/IndoorTanningServicesInd0false
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InformationTechnologyGrp/TotalAmt00
IRS990/InsuranceGrp/ManagementAndGeneralAmt05909
IRS990/InsuranceGrp/TotalAmt05909
IRS990/IntangibleAssetsGrp/EOYAmt00
IRS990/InterestGrp/TotalAmt00
IRS990/InventoriesForSaleOrUseGrp/EOYAmt00
IRS990/InvestmentIncomeGrp/RelatedOrExemptFuncIncomeAmt03924
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt03924
IRS990/InvestmentInJointVentureInd0false
IRS990/InvestmentsOtherSecuritiesGrp/EOYAmt00
IRS990/InvestmentsProgramRelatedGrp/EOYAmt00
IRS990/InvestmentsPubTradedSecGrp/EOYAmt00
IRS990/InvestTaxExemptBondsInd0false
IRS990/IRPDocumentCnt01
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt0107297
IRS990/LandBldgEquipBasisNetGrp/BOYAmt048028
IRS990/LandBldgEquipBasisNetGrp/EOYAmt035971
IRS990/LandBldgEquipCostOrOtherBssAmt0143268
IRS990/LegalDomicileStateCd0VA
IRS990/LicensedMoreThanOneStateInd0false
IRS990/LoanOutstandingInd0false
IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembersOrStockholdersInd0true
IRS990/MethodOfAccountingCashInd0X
IRS990/MinutesOfCommitteesInd0true
IRS990/MinutesOfGoverningBodyInd0true
IRS990/MissionDesc0Promote the highest ethical relationship between business and the public, through voluntary self-regulation, consumer and business education, and service excellence.
IRS990/MoreThan5000KToIndividualsInd0false
IRS990/MoreThan5000KToOrgInd0false
IRS990/NetAssetsOrFundBalancesBOYAmt0852652
IRS990/NetAssetsOrFundBalancesEOYAmt0873085
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt00
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeFromGamingGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeOrLossGrp/TotalRevenueColumnAmt00
IRS990/NetRentalIncomeOrLossGrp/TotalRevenueColumnAmt00
IRS990/NetUnrelatedBusTxblIncmAmt0-784
IRS990/NondeductibleContributionsInd0false
IRS990/OccupancyGrp/ManagementAndGeneralAmt08622
IRS990/OccupancyGrp/ProgramServicesAmt034487
IRS990/OccupancyGrp/TotalAmt043109
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt0682
IRS990/OfficeExpensesGrp/ProgramServicesAmt06127
IRS990/OfficeExpensesGrp/TotalAmt06809
IRS990/OfficerMailingAddressInd0false
IRS990/OnBehalfOfIssuerInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501cInd0X
IRS990/OrganizationFollowsSFAS117Ind0X
IRS990/OrgFiledInLieuOfForm1041Ind0false
IRS990/OtherAssetsTotalGrp/EOYAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt011473
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt045891
IRS990/OtherEmployeeBenefitsGrp/TotalAmt057364
IRS990/OtherExpensesGrp/Desc0Commissions
IRS990/OtherExpensesGrp/Desc1Membership Dues/Subscriptions
IRS990/OtherExpensesGrp/Desc2Rental & Maint. of Equipment
IRS990/OtherExpensesGrp/Desc3Printing and Publications
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IRS990/OtherExpensesGrp/ManagementAndGeneralAmt18774
IRS990/OtherExpensesGrp/ProgramServicesAmt0118834
IRS990/OtherExpensesGrp/ProgramServicesAmt135096
IRS990/OtherExpensesGrp/ProgramServicesAmt225611
IRS990/OtherExpensesGrp/TotalAmt0118834
IRS990/OtherExpensesGrp/TotalAmt148465
IRS990/OtherExpensesGrp/TotalAmt243870
IRS990/OtherExpensesGrp/TotalAmt325611
IRS990/OtherRevenueTotalAmt00
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt054607
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt0218429
IRS990/OtherSalariesAndWagesGrp/TotalAmt0273036
IRS990/OthNotesLoansReceivableNetGrp/EOYAmt00
IRS990/PartialLiquidationInd0false
IRS990/PaymentsToAffiliatesGrp/TotalAmt00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt07870
IRS990/PayrollTaxesGrp/ProgramServicesAmt031481
IRS990/PayrollTaxesGrp/TotalAmt039351
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt06607
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt026428
IRS990/PensionPlanContributionsGrp/TotalAmt033035
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt00
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt00
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/Desc0Advertising
IRS990/ProgramServiceRevenueGrp/Desc1Arbitration Fees
IRS990/ProgramServiceRevenueGrp/Desc2Membership Dues & Assessments
IRS990/ProgramServiceRevenueGrp/Desc3Miscellaneous
IRS990/ProgramServiceRevenueGrp/Desc4Royalties
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt08451
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt11430
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt2940550
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt324
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt412818
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt015841
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt11430
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt2940550
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt324
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt412818
IRS990/ProgramServiceRevenueGrp/UnrelatedBusinessRevenueAmt07390
IRS990/ProhibitedTaxShelterTransInd0false

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1.60$0.01$1.60$1.55$1.47$0.08
2023Detailed filing. Detailed filing data is available for this year.$1.52$0.01$1.52$1.60$1.36$0.23
2022Detailed filing. Detailed filing data is available for this year.$1.29$0.01$1.28$1.62$1.41$0.20
2021Detailed filing. Detailed filing data is available for this year.$1.10$0.02$1.08$1.55$1.39$0.16
2020Detailed filing. Detailed filing data is available for this year.$0.95$0.03$0.92$1.48$1.39$0.10
2019Detailed filing. Detailed filing data is available for this year.$0.83$0.00$0.82$1.38$1.37$0.01
2018Detailed filing. Detailed filing data is available for this year.$0.82$0.00$0.82$1.05$1.10$0.06
2017Detailed filing. Detailed filing data is available for this year.$0.87$0.00$0.87$0.97$0.95$0.02
2016Detailed filing. Detailed filing data is available for this year.$0.85$0.00$0.85$0.96$0.90$0.06
2015Detailed filing. Detailed filing data is available for this year.$0.80$0.00$0.79$0.88$0.86$0.02
2014Detailed filing. Detailed filing data is available for this year.$0.78$0.00$0.77$0.80$0.77$0.04
2013Detailed filing. Detailed filing data is available for this year.$0.75$0.00$0.75$0.77$0.71$0.05
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.70$0.00$0.70$0.69
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.68$0.00$0.68$0.66