Civic Intelligence

Better Business Bureau

990 • Fiscal year 2015 • EIN 54-0140004

Jan 01, 2015 to Dec 31, 2015 • Filed on Jul 08, 2016

Organization Profilewww.bbb.org/western-virginia

View Organization Page

5115 Bernard DriveRoanoke, VA 24018

(540) 342-3455

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

27th percentile

0.01x

Higher debt load relative to assets than 27% of similar nonprofits.

2015 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2015

Liabilities / Revenue

27th percentile

0.01x

Higher debt load relative to revenue than 27% of similar nonprofits.

2015 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2015

Net Margin

44th percentile

1.9%

Higher net margin than 44% of similar nonprofits.

2015 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2015

Top Officer Pay

81st percentile

$126,550

Higher top officer pay than 81% of similar nonprofits.

Top officer pay equals 14.4% of source-year revenue.

2015 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2015

Asset Growth

48th percentile

2.3%

Faster asset growth than 48% of similar nonprofits.

2015 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2014 to 2015

Revenue Growth

68th percentile

9.4%

Faster revenue growth than 68% of similar nonprofits.

2015 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2014 to 2015

Balance Sheet
Liabilities / Assets27th percentile

Assets

Up

$795,116

Up $17,705 (+2.3%) from 2014

Net Assets

Up

$790,448

Up $17,144 (+2.2%) from 2014

Liabilities

Up

$4,668

Up $561 (+14%) from 2014

Revenue And Expenses
Liabilities / Revenue27th percentileNet Margin44th percentile

Revenue

Up

$879,316

Up $75,711 (+9.4%) from 2014

Expenses

Up

$862,172

Up $96,006 (+13%) from 2014

Net Income

Down

$17,144

Down $20,295 (-54%) from 2014

Historical Trend

Balance Sheet Trend

Asset Growth48th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$2.0M$1.5M$1.0M$500K$0Assets 2011: $679,658Liabilities 2011: $178Net Assets 2011: $679,4802011Assets 2012: $695,592Liabilities 2012: $454Net Assets 2012: $695,1382012Assets 2013: $752,944Liabilities 2013: $3,526Net Assets 2013: $749,4182013Assets 2014: $777,411Liabilities 2014: $4,107Net Assets 2014: $773,3042014Assets 2015: $795,116Liabilities 2015: $4,668Net Assets 2015: $790,4482015Assets 2016: $854,107Liabilities 2016: $1,455Net Assets 2016: $852,6522016Assets 2017: $874,227Liabilities 2017: $1,142Net Assets 2017: $873,0852017Assets 2018: $819,297Liabilities 2018: $1,397Net Assets 2018: $817,9002018Assets 2019: $827,158Liabilities 2019: $3,864Net Assets 2019: $823,2942019Assets 2020: $946,245Liabilities 2020: $26,829Net Assets 2020: $919,4162020Assets 2021: $1,102,418Liabilities 2021: $23,135Net Assets 2021: $1,079,2832021Assets 2022: $1,291,922Liabilities 2022: $10,254Net Assets 2022: $1,281,6682022Assets 2023: $1,523,744Liabilities 2023: $8,637Net Assets 2023: $1,515,1072023Assets 2024: $1,604,471Liabilities 2024: $6,515Net Assets 2024: $1,597,9562024

Highlighted filing

2015

Assets$795,116
Liabilities$4,668
Net Assets$790,448
Open 2015 Filing

Operations Trend

Revenue Growth68th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$2.0M$1.5M$1.0M$500K$0-$500KExpenses 2011: $655,7742011Expenses 2012: $690,0922012Revenue 2013: $767,232Expenses 2013: $712,952Net Income 2013: $54,2802013Revenue 2014: $803,605Expenses 2014: $766,166Net Income 2014: $37,4392014Revenue 2015: $879,316Expenses 2015: $862,172Net Income 2015: $17,1442015Revenue 2016: $960,461Expenses 2016: $898,257Net Income 2016: $62,2042016Revenue 2017: $974,587Expenses 2017: $954,154Net Income 2017: $20,4332017Revenue 2018: $1,047,626Expenses 2018: $1,102,811Net Income 2018: -$55,1852018Revenue 2019: $1,376,537Expenses 2019: $1,371,142Net Income 2019: $5,3952019Revenue 2020: $1,482,040Expenses 2020: $1,385,918Net Income 2020: $96,1222020Revenue 2021: $1,554,108Expenses 2021: $1,394,241Net Income 2021: $159,8672021Revenue 2022: $1,616,835Expenses 2022: $1,414,450Net Income 2022: $202,3852022Revenue 2023: $1,597,306Expenses 2023: $1,363,867Net Income 2023: $233,4392023Revenue 2024: $1,552,363Expenses 2024: $1,469,514Net Income 2024: $82,8492024

Highlighted filing

2015

Revenue$879,316
Expenses$862,172
Net Income$17,144
Open 2015 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2015 to Dec 31, 2015
Signed
Jul 8, 2016
Return Version
2015v2.0
Gross Receipts
$880,380
Mission and Program Overview

Mission

Promote the highest ethical relationship between business and the public, through voluntary self-regulation, consumer and business education, and service excellence.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$717,334$727,731▲ $10,397
Land, Buildings, and Equipment, Net$60,077$67,385▲ $7,308
Cash and Non-Interest-Bearing Accounts-$0-
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Prepaid Expenses and Deferred Charges-$0-
Total Assets$777,411$795,116▲ $17,705
Other Assets Total-$0-
Liabilities
Accounts Payable and Accrued Expenses$4,107$4,668▲ $561
Total Liabilities$4,107$4,668▲ $561
Net Assets / Fund Balance
Unrestricted Net Assets$773,304$790,448▲ $17,144
Total Net Assets Fund Balance$773,304$790,448▲ $17,144
Total Liabilities and Net Assets / Fund Balance$777,411$795,116▲ $17,705

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$64,108$69,048$133,156
Leasehold Improvements$3,277$1,313$4,590
Compensation and Service Providers
Top Officer Pay81st percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Julie WheelerPresident & CEOFT$118,020$8,530$126,550

Board Members and Trustees

NameTitle
Charles OverstreetChair
John S AldridgePast Chair
Mike LevanVice Chair
Bob EvansDirector
Bob SmithDirector
C Michael ShannonDirector
Gary RobertsonDirector
Gayle MerrillDirector
Heather ShepardsonDirector
Henry ScholzDirector
James E Hall JrDirector
Janet L RiddlebargerDirector
John WilliamsDirector
Mike CoxDirector
Quinn MonganDirector
Rachel NicholsDirector
Rick JamesDirector
Stacie VestDirector
Susan MiniDirector
Tommy WoodDirector
Kevin P OddoLegal Counsel
Susan StillSecretary
Michael R BellTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$879,175
Investment Income
$141
Other Revenue
$0
Change in Net Assets
$17,144
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$491,589
Other Expenses$370,583
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$214,381$53,595-$267,976
Current Officers, Directors, Trustees, and Key Employees$94,416$23,604-$118,020
Other Employee Benefits$35,651$8,913-$44,564
Occupancy$32,449$8,112-$40,561
Payroll Taxes---$40,267
All Other Expenses$34,791$5,382-$40,173
Other Expenses$24,481$5,657-$24,481
Pension Plan Contributions$16,610$4,152-$20,762
Depreciation Depletion$16,134$4,034-$20,168
Advertising$15,875--$15,875
Travel$1,548$6,197-$7,745
Office Expenses$6,678$743-$7,421
Insurance-$5,328-$5,328
Fees for Services Accounting-$3,200-$3,200
Total Functional Expenses$645,296$176,609$0$862,172
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 7B: Describe Decisions of Governing Body Approval by Members or Shareholders

“Any changes in the by-laws must be voted on by the members.”

Form 990, Part VI, Line 11B: Form 990 Review Process

“Treasurer reviews and recommends acceptance to the Full Board.”

Form 990, Part VI, Line 19: Other Organization Documents Publicly Available

“Would provide if requested.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau
EIN
54-0140004
Phone
5403423455
Address
5115 Bernard Drive, Roanoke, VA 24018

Signing Officer

Name
Julie Wheeler
Title
President
Signed
2016-07-08
Discuss with paid preparer
Yes

Organization Details

Legal Domicile
Va
Voting Board Members
24
Independent Board Members
22
Employees
14

Preparer

Firm
Cole & Associates CPAs LLC
Address
2118 Rosalind Ave, Roanoke, VA 24014
Preparer
Clark M Cole
Phone
5402667178
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IRS990/Form990PartVIISectionAGrp/PersonNm8Mike Levan
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IRS990/Form990PartVIISectionAGrp/PersonNm10Bob Smith
IRS990/Form990PartVIISectionAGrp/PersonNm11Charles Overstreet
IRS990/Form990PartVIISectionAGrp/PersonNm12James E Hall Jr
IRS990/Form990PartVIISectionAGrp/PersonNm13Susan Still
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IRS990/Form990PartVIISectionAGrp/PersonNm15Henry Scholz
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IRS990/Form990PartVIISectionAGrp/PersonNm18Stacie Vest
IRS990/Form990PartVIISectionAGrp/PersonNm19C Michael Shannon
IRS990/Form990PartVIISectionAGrp/PersonNm20Gary Robertson
IRS990/Form990PartVIISectionAGrp/PersonNm21John Williams
IRS990/Form990PartVIISectionAGrp/PersonNm22Tommy Wood
IRS990/Form990PartVIISectionAGrp/PersonNm23Julie Wheeler
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt200
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt210
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt190
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt200
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt210
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt220
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt230
IRS990/Form990PartVIISectionAGrp/TitleTxt0Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt1Director
IRS990/Form990PartVIISectionAGrp/TitleTxt2Director
IRS990/Form990PartVIISectionAGrp/TitleTxt3Past Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt4Legal Counsel
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Vice Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Director
IRS990/Form990PartVIISectionAGrp/TitleTxt18Director
IRS990/Form990PartVIISectionAGrp/TitleTxt19Director
IRS990/Form990PartVIISectionAGrp/TitleTxt20Director
IRS990/Form990PartVIISectionAGrp/TitleTxt21Director
IRS990/Form990PartVIISectionAGrp/TitleTxt22Director
IRS990/Form990PartVIISectionAGrp/TitleTxt23President & CEO
IRS990/Form990ProvidedToGvrnBodyInd0true
IRS990/Form990TFiledInd0true
IRS990/FormerOfcrEmployeesListedInd0false
IRS990/FSAuditedInd0false
IRS990/FundraisingActivitiesInd0false
IRS990/GainOrLossGrp/OtherAmt0-1064
IRS990/GamingActivitiesInd0false
IRS990/GoverningBodyVotingMembersCnt024
IRS990/GrantsToDomesticIndividualsGrp/TotalAmt00
IRS990/GrantsToDomesticOrgsGrp/TotalAmt00
IRS990/GrantsToIndividualsInd0false
IRS990/GrantsToOrganizationsInd0false
IRS990/GrantToRelatedPersonInd0false
IRS990/GrossReceiptsAmt0880380
IRS990/GroupReturnForAffiliatesInd0false
IRS990/IncludeFIN48FootnoteInd0false
IRS990/IncmFromInvestBondProceedsGrp/TotalRevenueColumnAmt00
IRS990/IndependentAuditFinclStmtInd0false
IRS990/IndependentVotingMemberCnt022
IRS990/IndivRcvdGreaterThan100KCnt01
IRS990/IndoorTanningServicesInd0false
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InformationTechnologyGrp/TotalAmt00
IRS990/InsuranceGrp/ManagementAndGeneralAmt05328
IRS990/InsuranceGrp/TotalAmt05328
IRS990/IntangibleAssetsGrp/EOYAmt00
IRS990/InterestGrp/TotalAmt00
IRS990/InventoriesForSaleOrUseGrp/EOYAmt00
IRS990/InvestmentIncomeGrp/RelatedOrExemptFuncIncomeAmt01205
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt01205
IRS990/InvestmentInJointVentureInd0false
IRS990/InvestmentsOtherSecuritiesGrp/EOYAmt00
IRS990/InvestmentsProgramRelatedGrp/EOYAmt00
IRS990/InvestmentsPubTradedSecGrp/EOYAmt00
IRS990/InvestTaxExemptBondsInd0false
IRS990/IRPDocumentCnt00
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt070361
IRS990/LandBldgEquipBasisNetGrp/BOYAmt060077
IRS990/LandBldgEquipBasisNetGrp/EOYAmt067385
IRS990/LandBldgEquipCostOrOtherBssAmt0137746
IRS990/LegalDomicileStateCd0VA
IRS990/LessCostOthBasisSalesExpnssGrp/OtherAmt01064
IRS990/LicensedMoreThanOneStateInd0false
IRS990/LoanOutstandingInd0false
IRS990/LobbyingActivitiesInd0false
IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembersOrStockholdersInd0true
IRS990/MethodOfAccountingCashInd0X
IRS990/MinutesOfCommitteesInd0true
IRS990/MinutesOfGoverningBodyInd0true
IRS990/MissionDesc0Promote the highest ethical relationship between business and the public, through voluntary self-regulation, consumer and business education, and service excellence.
IRS990/MoreThan5000KToIndividualsInd0false
IRS990/MoreThan5000KToOrgInd0false
IRS990/NetAssetsOrFundBalancesBOYAmt0773304
IRS990/NetAssetsOrFundBalancesEOYAmt0790448
IRS990/NetGainOrLossInvestmentsGrp/RelatedOrExemptFuncIncomeAmt0-1064
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt0-1064
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeFromGamingGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeOrLossGrp/TotalRevenueColumnAmt00
IRS990/NetRentalIncomeOrLossGrp/TotalRevenueColumnAmt00
IRS990/NetUnrelatedBusTxblIncmAmt0-1007
IRS990/NondeductibleContributionsInd0false
IRS990/OccupancyGrp/ManagementAndGeneralAmt08112
IRS990/OccupancyGrp/ProgramServicesAmt032449
IRS990/OccupancyGrp/TotalAmt040561
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt0743
IRS990/OfficeExpensesGrp/ProgramServicesAmt06678
IRS990/OfficeExpensesGrp/TotalAmt07421
IRS990/OfficerMailingAddressInd0false
IRS990/OnBehalfOfIssuerInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501cInd0X
IRS990/OrganizationFollowsSFAS117Ind0X
IRS990/OrgFiledInLieuOfForm1041Ind0false
IRS990/OtherAssetsTotalGrp/EOYAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt08913
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt035651
IRS990/OtherEmployeeBenefitsGrp/TotalAmt044564
IRS990/OtherExpensesGrp/Desc0Commissions
IRS990/OtherExpensesGrp/Desc1Membership Dues/Subscriptions
IRS990/OtherExpensesGrp/Desc2Rental & Maint. of Equipment
IRS990/OtherExpensesGrp/Desc3Printing and Publications
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt047692
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt15657
IRS990/OtherExpensesGrp/ProgramServicesAmt0129653
IRS990/OtherExpensesGrp/ProgramServicesAmt122629
IRS990/OtherExpensesGrp/ProgramServicesAmt224481
IRS990/OtherExpensesGrp/TotalAmt0129653
IRS990/OtherExpensesGrp/TotalAmt147692
IRS990/OtherExpensesGrp/TotalAmt228286
IRS990/OtherExpensesGrp/TotalAmt324481
IRS990/OtherRevenueTotalAmt00
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt053595
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt0214381
IRS990/OtherSalariesAndWagesGrp/TotalAmt0267976
IRS990/OthNotesLoansReceivableNetGrp/EOYAmt00
IRS990/PartialLiquidationInd0false
IRS990/PaymentsToAffiliatesGrp/TotalAmt00
IRS990/PayrollTaxesGrp/TotalAmt040267
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt04152
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt016610
IRS990/PensionPlanContributionsGrp/TotalAmt020762
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt00
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt00
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/Desc0Advertising
IRS990/ProgramServiceRevenueGrp/Desc1Arbitration Fees
IRS990/ProgramServiceRevenueGrp/Desc2Membership Dues & Assessments
IRS990/ProgramServiceRevenueGrp/Desc3Miscellaneous
IRS990/ProgramServiceRevenueGrp/Desc4Royalties
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt017546

Document Assets

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Filings

Displayed year

2015 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$795,116
Liabilities
$4,668
Net assets
$790,448
Revenue
$879,316
Expenses
$862,172
Net income
$17,144
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1.60$0.01$1.60$1.55$1.47$0.08
2023Detailed filing. Detailed filing data is available for this year.$1.52$0.01$1.52$1.60$1.36$0.23
2022Detailed filing. Detailed filing data is available for this year.$1.29$0.01$1.28$1.62$1.41$0.20
2021Detailed filing. Detailed filing data is available for this year.$1.10$0.02$1.08$1.55$1.39$0.16
2020Detailed filing. Detailed filing data is available for this year.$0.95$0.03$0.92$1.48$1.39$0.10
2019Detailed filing. Detailed filing data is available for this year.$0.83$0.00$0.82$1.38$1.37$0.01
2018Detailed filing. Detailed filing data is available for this year.$0.82$0.00$0.82$1.05$1.10$0.06
2017Detailed filing. Detailed filing data is available for this year.$0.87$0.00$0.87$0.97$0.95$0.02
2016Detailed filing. Detailed filing data is available for this year.$0.85$0.00$0.85$0.96$0.90$0.06
2015Detailed filing. Detailed filing data is available for this year.$0.80$0.00$0.79$0.88$0.86$0.02
2014Detailed filing. Detailed filing data is available for this year.$0.78$0.00$0.77$0.80$0.77$0.04
2013Detailed filing. Detailed filing data is available for this year.$0.75$0.00$0.75$0.77$0.71$0.05
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.70$0.00$0.70$0.69
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.68$0.00$0.68$0.66