Civic Intelligence

Better Business Bureau

990 • Fiscal year 2016 • EIN 54-0140004

Jan 01, 2016 to Dec 31, 2016 • Filed on Jun 08, 2017

5115 Bernard DriveRoanoke, VA 24018

(540) 342-3455

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

23rd percentile

0.00x

Higher debt load relative to assets than 23% of similar nonprofits.

2016 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2016

Liabilities / Revenue

23rd percentile

0.00x

Higher debt load relative to revenue than 23% of similar nonprofits.

2016 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2016

Net Margin

61st percentile

6.5%

Higher net margin than 61% of similar nonprofits.

2016 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2016

Top Officer Pay

75th percentile

$114,503

Higher top officer pay than 75% of similar nonprofits.

Top officer pay equals 11.9% of source-year revenue.

2016 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2016

Asset Growth

60th percentile

7.4%

Faster asset growth than 60% of similar nonprofits.

2016 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2015 to 2016

Revenue Growth

68th percentile

9.2%

Faster revenue growth than 68% of similar nonprofits.

2016 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2015 to 2016

Assets

Up

$854,107

Up $58,991 (+7.4%) from 2015

Net Assets

Up

$852,652

Up $62,204 (+7.9%) from 2015

Liabilities

Down

$1,455

Down $3,213 (-69%) from 2015

Revenue

Up

$960,461

Up $81,145 (+9.2%) from 2015

Expenses

Up

$898,257

Up $36,085 (+4.2%) from 2015

Net Income

Up

$62,204

Up $45,060 (+263%) from 2015

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$2.0M$1.5M$1.0M$500K$0Assets 2011: $679,658Liabilities 2011: $178Net Assets 2011: $679,4802011Assets 2012: $695,592Liabilities 2012: $454Net Assets 2012: $695,1382012Assets 2013: $752,944Liabilities 2013: $3,526Net Assets 2013: $749,4182013Assets 2014: $777,411Liabilities 2014: $4,107Net Assets 2014: $773,3042014Assets 2015: $795,116Liabilities 2015: $4,668Net Assets 2015: $790,4482015Assets 2016: $854,107Liabilities 2016: $1,455Net Assets 2016: $852,6522016Assets 2017: $874,227Liabilities 2017: $1,142Net Assets 2017: $873,0852017Assets 2018: $819,297Liabilities 2018: $1,397Net Assets 2018: $817,9002018Assets 2019: $827,158Liabilities 2019: $3,864Net Assets 2019: $823,2942019Assets 2020: $946,245Liabilities 2020: $26,829Net Assets 2020: $919,4162020Assets 2021: $1,102,418Liabilities 2021: $23,135Net Assets 2021: $1,079,2832021Assets 2022: $1,291,922Liabilities 2022: $10,254Net Assets 2022: $1,281,6682022Assets 2023: $1,523,744Liabilities 2023: $8,637Net Assets 2023: $1,515,1072023Assets 2024: $1,604,471Liabilities 2024: $6,515Net Assets 2024: $1,597,9562024

Highlighted filing

2016

Assets$854,107
Liabilities$1,455
Net Assets$852,652

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$2.0M$1.5M$1.0M$500K$0-$500KExpenses 2011: $655,7742011Expenses 2012: $690,0922012Revenue 2013: $767,232Expenses 2013: $712,952Net Income 2013: $54,2802013Revenue 2014: $803,605Expenses 2014: $766,166Net Income 2014: $37,4392014Revenue 2015: $879,316Expenses 2015: $862,172Net Income 2015: $17,1442015Revenue 2016: $960,461Expenses 2016: $898,257Net Income 2016: $62,2042016Revenue 2017: $974,587Expenses 2017: $954,154Net Income 2017: $20,4332017Revenue 2018: $1,047,626Expenses 2018: $1,102,811Net Income 2018: -$55,1852018Revenue 2019: $1,376,537Expenses 2019: $1,371,142Net Income 2019: $5,3952019Revenue 2020: $1,482,040Expenses 2020: $1,385,918Net Income 2020: $96,1222020Revenue 2021: $1,554,108Expenses 2021: $1,394,241Net Income 2021: $159,8672021Revenue 2022: $1,616,835Expenses 2022: $1,414,450Net Income 2022: $202,3852022Revenue 2023: $1,597,306Expenses 2023: $1,363,867Net Income 2023: $233,4392023Revenue 2024: $1,552,363Expenses 2024: $1,469,514Net Income 2024: $82,8492024

Highlighted filing

2016

Revenue$960,461
Expenses$898,257
Net Income$62,204
Jump To
Filing Snapshot
Filing Period
Jan 1, 2016 to Dec 31, 2016
Signed
Jun 8, 2017
Return Version
2016v3.0
Gross Receipts
$960,539
Mission and Program Overview

Mission

Promote the highest ethical relationship between business and the public, through voluntary self-regulation, consumer and business education, and service excellence.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$727,731$806,079▲ $78,348
Land, Buildings, and Equipment, Net$67,385$48,028▼ $19,357
Cash and Non-Interest-Bearing Accounts-$0-
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Prepaid Expenses and Deferred Charges-$0-
Total Assets$795,116$854,107▲ $58,991
Other Assets Total-$0-
Liabilities
Accounts Payable and Accrued Expenses$4,668$1,455▼ $3,213
Total Liabilities$4,668$1,455▼ $3,213
Net Assets / Fund Balance
Unrestricted Net Assets$790,448$852,652▲ $62,204
Total Net Assets Fund Balance$790,448$852,652▲ $62,204
Total Liabilities and Net Assets / Fund Balance$795,116$854,107▲ $58,991

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$45,407$86,234$131,641
Leasehold Improvements$2,621$1,969$4,590
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Julie WheelerPresident & CEOFT$106,242$8,261$114,503

Board Members and Trustees

NameTitle
Mike LevanChair
Charles OverstreetPast Chair
Michael R BellVice Chair
Bob EvansDirector
C Michael ShannonDirector
Carrie McConnellDirector
Don EckenrothDirector
Fred CorbettDirector
Gary RobertsonDirector
Glenn FurrDirector
Heather ShepardsonDirector
Henry ScholzDirector
James E Hall JrDirector
John WilliamsDirector
Lynne K FryeDirector
Mike CoxDirector
Quinn MonganDirector
Rick JamesDirector
Tommy WoodDirector
Kevin P OddoLegal Counsel
Susan MiniSecretary
John S AldridgeTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$958,742
Investment Income
$1,719
Other Revenue
$0
Change in Net Assets
$62,204
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$526,635
Other Expenses$371,622
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$223,946$55,987-$279,933
Current Officers, Directors, Trustees, and Key Employees$97,282$24,320-$121,602
Other Employee Benefits$47,321$11,830-$59,151
All Other Expenses$37,399$5,508-$42,907
Occupancy$33,157$8,289-$41,446
Payroll Taxes$31,149$7,787-$38,936
Other Expenses$22,362$5,591-$27,953
Pension Plan Contributions$21,610$5,403-$27,013
Depreciation Depletion$16,958$4,239-$21,197
Advertising$17,750--$17,750
Office Expenses$6,795$756-$7,551
Travel$1,434$5,739-$7,173
Insurance-$5,436-$5,436
Fees for Services Accounting-$3,400-$3,400
Total Functional Expenses$710,838$187,419$0$898,257
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 7B: Describe Decisions of Governing Body Approval by Members or Shareholders

Any changes in the by-laws must be voted on by the members.

Form 990, Part VI, Line 11B: Form 990 Review Process

Treasurer reviews and recommends acceptance to the Full Board.

Form 990, Part VI, Line 19: Other Organization Documents Publicly Available

Would provide if requested.

Filing and Contact Details

Filer

Filer Name
Better Business Bureau
EIN
54-0140004
Phone
5403423455
Address
5115 Bernard Drive, Roanoke, VA 24018

Signing Officer

Name
Julie Wheeler
Title
President
Signed
2017-06-08
Discuss with paid preparer
Yes

Organization Details

Legal Domicile
Va
Voting Board Members
23
Independent Board Members
22
Employees
13

Preparer

Firm
Cole & Associates CPAs LLC
Address
2118 Rosalind Ave, Roanoke, VA 24014
Preparer
Clark M Cole
Phone
5402667178
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt190
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt200
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt210
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt220
IRS990/Form990PartVIISectionAGrp/TitleTxt0Vice Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt1Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt2Director
IRS990/Form990PartVIISectionAGrp/TitleTxt3Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt4Legal Counsel
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Past Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Director
IRS990/Form990PartVIISectionAGrp/TitleTxt18Director
IRS990/Form990PartVIISectionAGrp/TitleTxt19Director
IRS990/Form990PartVIISectionAGrp/TitleTxt20Director
IRS990/Form990PartVIISectionAGrp/TitleTxt21Director
IRS990/Form990PartVIISectionAGrp/TitleTxt22President & CEO
IRS990/Form990ProvidedToGvrnBodyInd0true
IRS990/Form990TFiledInd0true
IRS990/FormerOfcrEmployeesListedInd0false
IRS990/FSAuditedBasisGrp/SeparateBasisFinclStmtInd0X
IRS990/FSAuditedInd0true
IRS990/FundraisingActivitiesInd0false
IRS990/GainOrLossGrp/OtherAmt0-78
IRS990/GamingActivitiesInd0false
IRS990/GoverningBodyVotingMembersCnt023
IRS990/GrantsToDomesticIndividualsGrp/TotalAmt00
IRS990/GrantsToDomesticOrgsGrp/TotalAmt00
IRS990/GrantsToIndividualsInd0false
IRS990/GrantsToOrganizationsInd0false
IRS990/GrantToRelatedPersonInd0false
IRS990/GrossReceiptsAmt0960539
IRS990/GroupReturnForAffiliatesInd0false
IRS990/IncludeFIN48FootnoteInd0false
IRS990/IncmFromInvestBondProceedsGrp/TotalRevenueColumnAmt00
IRS990/IndependentAuditFinclStmtInd0false
IRS990/IndependentVotingMemberCnt022
IRS990/IndivRcvdGreaterThan100KCnt01
IRS990/IndoorTanningServicesInd0false
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InformationTechnologyGrp/TotalAmt00
IRS990/InsuranceGrp/ManagementAndGeneralAmt05436
IRS990/InsuranceGrp/TotalAmt05436
IRS990/IntangibleAssetsGrp/EOYAmt00
IRS990/InterestGrp/TotalAmt00
IRS990/InventoriesForSaleOrUseGrp/EOYAmt00
IRS990/InvestmentIncomeGrp/RelatedOrExemptFuncIncomeAmt01797
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt01797
IRS990/InvestmentInJointVentureInd0false
IRS990/InvestmentsOtherSecuritiesGrp/EOYAmt00
IRS990/InvestmentsProgramRelatedGrp/EOYAmt00
IRS990/InvestmentsPubTradedSecGrp/EOYAmt00
IRS990/InvestTaxExemptBondsInd0false
IRS990/IRPDocumentCnt01
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt088203
IRS990/LandBldgEquipBasisNetGrp/BOYAmt067385
IRS990/LandBldgEquipBasisNetGrp/EOYAmt048028
IRS990/LandBldgEquipCostOrOtherBssAmt0136231
IRS990/LegalDomicileStateCd0VA
IRS990/LessCostOthBasisSalesExpnssGrp/OtherAmt078
IRS990/LicensedMoreThanOneStateInd0false
IRS990/LoanOutstandingInd0false
IRS990/LobbyingActivitiesInd0false
IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembersOrStockholdersInd0true
IRS990/MethodOfAccountingCashInd0X
IRS990/MinutesOfCommitteesInd0true
IRS990/MinutesOfGoverningBodyInd0true
IRS990/MissionDesc0Promote the highest ethical relationship between business and the public, through voluntary self-regulation, consumer and business education, and service excellence.
IRS990/MoreThan5000KToIndividualsInd0false
IRS990/MoreThan5000KToOrgInd0false
IRS990/NetAssetsOrFundBalancesBOYAmt0790448
IRS990/NetAssetsOrFundBalancesEOYAmt0852652
IRS990/NetGainOrLossInvestmentsGrp/RelatedOrExemptFuncIncomeAmt0-78
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt0-78
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeFromGamingGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeOrLossGrp/TotalRevenueColumnAmt00
IRS990/NetRentalIncomeOrLossGrp/TotalRevenueColumnAmt00
IRS990/NetUnrelatedBusTxblIncmAmt0-237
IRS990/NondeductibleContributionsInd0false
IRS990/OccupancyGrp/ManagementAndGeneralAmt08289
IRS990/OccupancyGrp/ProgramServicesAmt033157
IRS990/OccupancyGrp/TotalAmt041446
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt0756
IRS990/OfficeExpensesGrp/ProgramServicesAmt06795
IRS990/OfficeExpensesGrp/TotalAmt07551
IRS990/OfficerMailingAddressInd0false
IRS990/OnBehalfOfIssuerInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501cInd0X
IRS990/OrganizationFollowsSFAS117Ind0X
IRS990/OrgFiledInLieuOfForm1041Ind0false
IRS990/OtherAssetsTotalGrp/EOYAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt011830
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt047321
IRS990/OtherEmployeeBenefitsGrp/TotalAmt059151
IRS990/OtherExpensesGrp/Desc0Commissions
IRS990/OtherExpensesGrp/Desc1Membership Dues/Subscriptions
IRS990/OtherExpensesGrp/Desc2Printing and Publications
IRS990/OtherExpensesGrp/Desc3Rental & Maint. of Equipment
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt043134
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt15591
IRS990/OtherExpensesGrp/ProgramServicesAmt0124874
IRS990/OtherExpensesGrp/ProgramServicesAmt128801
IRS990/OtherExpensesGrp/ProgramServicesAmt222362
IRS990/OtherExpensesGrp/TotalAmt0124874
IRS990/OtherExpensesGrp/TotalAmt143134
IRS990/OtherExpensesGrp/TotalAmt228801
IRS990/OtherExpensesGrp/TotalAmt327953
IRS990/OtherRevenueTotalAmt00
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt055987
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt0223946
IRS990/OtherSalariesAndWagesGrp/TotalAmt0279933
IRS990/OthNotesLoansReceivableNetGrp/EOYAmt00
IRS990/PartialLiquidationInd0false
IRS990/PaymentsToAffiliatesGrp/TotalAmt00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt07787
IRS990/PayrollTaxesGrp/ProgramServicesAmt031149
IRS990/PayrollTaxesGrp/TotalAmt038936
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt05403
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt021610
IRS990/PensionPlanContributionsGrp/TotalAmt027013
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt00
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt00
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/Desc0Advertising
IRS990/ProgramServiceRevenueGrp/Desc1Arbitration Fees
IRS990/ProgramServiceRevenueGrp/Desc2Membership Dues & Assessments
IRS990/ProgramServiceRevenueGrp/Desc3Miscellaneous
IRS990/ProgramServiceRevenueGrp/Desc4Royalties
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt015697
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt11820
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt2920521
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt31834
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt413601
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt020966
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt11820
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt2920521

Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1.60$0.01$1.60$1.55$1.47$0.08
2023Detailed filing. Detailed filing data is available for this year.$1.52$0.01$1.52$1.60$1.36$0.23
2022Detailed filing. Detailed filing data is available for this year.$1.29$0.01$1.28$1.62$1.41$0.20
2021Detailed filing. Detailed filing data is available for this year.$1.10$0.02$1.08$1.55$1.39$0.16
2020Detailed filing. Detailed filing data is available for this year.$0.95$0.03$0.92$1.48$1.39$0.10
2019Detailed filing. Detailed filing data is available for this year.$0.83$0.00$0.82$1.38$1.37$0.01
2018Detailed filing. Detailed filing data is available for this year.$0.82$0.00$0.82$1.05$1.10$0.06
2017Detailed filing. Detailed filing data is available for this year.$0.87$0.00$0.87$0.97$0.95$0.02
2016Detailed filing. Detailed filing data is available for this year.$0.85$0.00$0.85$0.96$0.90$0.06
2015Detailed filing. Detailed filing data is available for this year.$0.80$0.00$0.79$0.88$0.86$0.02
2014Detailed filing. Detailed filing data is available for this year.$0.78$0.00$0.77$0.80$0.77$0.04
2013Detailed filing. Detailed filing data is available for this year.$0.75$0.00$0.75$0.77$0.71$0.05
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.70$0.00$0.70$0.69
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.68$0.00$0.68$0.66