Civic Intelligence

Step by Step Supportive Services Inc.

990 • Fiscal year 2024 • EIN 46-2793728

Jan 01, 2024 to Dec 31, 2024 • Filed on Nov 16, 2025

Organization ProfileWWW.STEPBYSTEPSS.ORG

View Organization Page

1330 Beacon Street Suite 317Brookline, MA 02446

(617) 277-6140

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

79th percentile

0.49x

Higher debt load relative to assets than 79% of similar nonprofits.

2024 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2024

Liabilities / Revenue

82nd percentile

0.84x

Higher debt load relative to revenue than 82% of similar nonprofits.

2024 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2024

Net Margin

77th percentile

24%

Higher net margin than 77% of similar nonprofits.

2024 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2024

Top Officer Pay

76th percentile

$208,277

Higher top officer pay than 76% of similar nonprofits.

Top officer pay equals 6.7% of source-year revenue.

2024 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2024

Asset Growth

95th percentile

92%

Faster asset growth than 95% of similar nonprofits.

2024 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2023 to 2024

Revenue Growth

30th percentile

-2.3%

Faster revenue growth than 30% of similar nonprofits.

2024 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets79th percentile

Assets

Up

$5,259,505

Up $3,419,886 (+186%) from 2022

Net Assets

Up

$2,656,982

Up $1,768,793 (+199%) from 2022

Liabilities

Up

$2,602,523

Up $1,651,093 (+174%) from 2022

Revenue And Expenses
Liabilities / Revenue82nd percentileNet Margin77th percentile

Revenue

Up

$3,101,089

Up $549,846 (+22%) from 2022

Expenses

Up

$2,369,341

Up $218,608 (+10%) from 2022

Net Income

Up

$731,748

Up $331,238 (+83%) from 2022

Historical Trend

Balance Sheet Trend

Asset Growth95th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2020: $838,959Liabilities 2020: $242,711Net Assets 2020: $596,2482020Assets 2021: $763,117Liabilities 2021: $268,966Net Assets 2021: $494,1512021Assets 2022: $1,839,619Liabilities 2022: $951,430Net Assets 2022: $888,1892022Assets 2024: $5,259,505Liabilities 2024: $2,602,523Net Assets 2024: $2,656,9822024

Highlighted filing

2024

Assets$5,259,505
Liabilities$2,602,523
Net Assets$2,656,982
Open 2024 Filing

Operations Trend

Revenue Growth30th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$4.0M$3.0M$2.0M$1.0M$0-$1.0MRevenue 2020: $2,087,236Expenses 2020: $1,621,627Net Income 2020: $465,6092020Revenue 2021: $1,805,013Expenses 2021: $1,903,478Net Income 2021: -$98,4652021Revenue 2022: $2,551,243Expenses 2022: $2,150,733Net Income 2022: $400,5102022Revenue 2024: $3,101,089Expenses 2024: $2,369,341Net Income 2024: $731,7482024

Highlighted filing

2024

Revenue$3,101,089
Expenses$2,369,341
Net Income$731,748
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 16, 2025
Return Version
2024v5.0
Gross Receipts
$3,474,896
Mission and Program Overview

Mission

Step by step supportive services assists adults living with disabilities of the mind and their families to realize their goals and dreams. We provide a flexible range and intensity of services that includes vocational/educational, rehabilitation, social, and therapeutic supports. We believe that every person has the capacity to grow if the supports are available, meaningful, motivating, and allow for individual choice.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$1,697,378$2,519,292▲ $821,914
Cash and Non-Interest-Bearing Accounts$172,201$281,722▲ $109,521
Land, Buildings, and Equipment, Net$171,510$139,948▼ $31,562
Prepaid Expenses and Deferred Charges$24,454$27,767▲ $3,313
Accounts Receivable$29,301$13,185▼ $16,116
Total Assets$2,732,936$5,259,505▲ $2,526,569
Other Assets Total$638,092$2,277,591▲ $1,639,499
Liabilities
Other Liabilities$691,510$2,397,022▲ $1,705,512
Deferred Revenue$44,005$120,420▲ $76,415
Accounts Payable and Accrued Expenses$76,177$85,081▲ $8,904
Total Liabilities$811,692$2,602,523▲ $1,790,831
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,921,244$2,656,982▲ $735,738
Total Net Assets Fund Balance$1,921,244$2,656,982▲ $735,738
Total Liabilities and Net Assets / Fund Balance$2,732,936$5,259,505▲ $2,526,569

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$139,948$123,409$263,357
Leasehold Improvements-$4,932$4,932
Other Assets Org$49,658--
Compensation and Service Providers
Top Officer Pay76th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Thomas CaffreyExecutive DiFT$208,277$208,277
Thomas CaffreyExecutive Director-$208,277$208,277

Board Members and Trustees

NameTitle
Allison AlexanderDirector
Kirsten BoltonDirector
Francis J MassinoChariman
Marc GoldbergClerk
John ChrinTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Thrive NetworkIt Services-$135,802
Revenue and Support

Revenue Composition

Contributions and Grants
$1,110,700
Program Service Revenue
$1,877,458
Investment Income
$112,931
Other Revenue
$0
All Other Contributions
$1,110,700
Change in Net Assets
$731,748
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,312,981
Other Expenses$1,056,360
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$688,989$205,801-$894,790
Current Officers, Directors, Trustees, and Key Employees$160,373$47,904-$208,277
Occupancy$162,123$37,290-$199,413
Information Technology$162,877$11,785-$174,662
Other Employee Benefits$92,850$27,735-$120,585
Payroll Taxes$68,783$20,546-$89,329
All Other Expenses$18,538$14,623-$33,161
Insurance$26,138$6,657-$32,795
Fees for Services Legal$32,794--$32,794
Office Expenses$26,560$6,196-$32,756
Depreciation Depletion$15,781$15,781-$31,562
Other Expenses$11,758$2,904-$14,662
Fees for Services Accounting$7,416--$7,416
Advertising$6,313--$6,313
Travel$1,612--$1,612
Total Functional Expenses$1,953,461$415,880$0$2,369,341
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease - Long Term Portion$1,654,853
Operating Lease - Current Portion$508,080
Retainers$229,937
Accrued Paid Time Off$4,152
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
No
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“The form 990 is prepared by management with assistance from the auditors. A draft version is submitted to the board of directors for approval prior to filing. Upon board approval, the form 990 is filed.”

Form 990, Page 6, Part VI, Line 19

“Governing documents are available to the public upon request.”

Filing and Contact Details

Filer

Filer Name
Step by Step Supportive Services
EIN
46-2793728
Phone
6172776140
Address
1330 BEACON STREET SUITE 317, BROOKLINE, MA 02446

Signing Officer

Name
Thomas Caffrey
Title
Executive Director
Phone
6172776140
Signed
2025-11-16
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Thomas Caffrey
Formed
2013
Legal Domicile
Ma
Voting Board Members
5
Independent Board Members
5
Employees
15

Preparer

Firm
Matthew J Bernier CPA LLC
Address
5 COMMONWEALTH RD STE 3A, NATICK, MA 01760
Preparer
Matthew J Bernier
Phone
5088798840
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

“Step by step supportive services assists adults living with disabilities of the mind and their families to realize their goals and dreams. We provide a flexible range and intensity of services that includes vocational/educational, rehabilitation, social, and therapeutic supports. We believe that every person has the capacity to grow if the supports are available, meaningful, motivating, and allow for individual choice.”

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IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus4YearsAmt0831935
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IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearAmt091731
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IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus4YearsAmt04265
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IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearAmt01877458
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IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus4YearsAmt02084503
IRS990ScheduleA/Total509Grp/TotalAmt010684793
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IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus2YearsAmt02550568
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus4YearsAmt02088768
IRS990ScheduleA/TotalSupportCalendarYearGrp/TotalAmt010840663
IRS990ScheduleB/ContributorInformationGrp/ContributorBusinessName/BusinessNameLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
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IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
IRS990/ScheduleBRequiredInd0true
IRS990ScheduleD/EquipmentGrp/BookValueAmt0139948
IRS990ScheduleD/EquipmentGrp/DepreciationAmt0123409
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt0263357
IRS990ScheduleD/LeaseholdImprovementsGrp/DepreciationAmt04932
IRS990ScheduleD/LeaseholdImprovementsGrp/OtherCostOrOtherBasisAmt04932
IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt02067251
IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt195682
IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt265000
IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt349658
IRS990ScheduleD/OtherAssetsOrgGrp/Desc0OPERATING LEASE (ROU)
IRS990ScheduleD/OtherAssetsOrgGrp/Desc1PREPAID OFFICE RENT
IRS990ScheduleD/OtherAssetsOrgGrp/Desc2GOODWILL
IRS990ScheduleD/OtherAssetsOrgGrp/Desc3DEPOSITS
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt01654853
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt1508080
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt2229937
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt34152
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0OPERATING LEASE - LONG TERM PORTION
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc1OPERATING LEASE - CURRENT PORTION
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc2RETAINERS
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc3ACCRUED PAID TIME OFF
IRS990ScheduleD/TotalBookValueLandBuildingsAmt0139948
IRS990ScheduleD/TotalBookValueOtherAssetsAmt02277591
IRS990ScheduleD/TotalLiabilityAmt02397022
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IRS990ScheduleJ/CompBasedOnRevenueOfFlngOrgInd0false
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IRS990ScheduleJ/CompBsdOnRevRelatedOrgsInd0false
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IRS990/ScheduleJRequiredInd0true
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BaseCompensationFilingOrgAmt0208277
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm0THOMAS CAFFREY
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt0EXECUTIVE DIRECTOR
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TotalCompensationFilingOrgAmt0208277
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IRS990ScheduleJ/SupplementalNonqualRtrPlanInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0STEP BY STEP SUPPORTIVE SERVICES ASSISTS ADULTS LIVING WITH DISABILITIES OF THE MIND AND THEIR FAMILIES TO REALIZE THEIR GOALS AND DREAMS. WE PROVIDE A FLEXIBLE RANGE AND INTENSITY OF SERVICES THAT INCLUDES VOCATIONAL/EDUCATIONAL, REHABILITATION, SOCIAL, AND THERAPEUTIC SUPPORTS. WE BELIEVE THAT EVERY PERSON HAS THE CAPACITY TO GROW IF THE SUPPORTS ARE AVAILABLE, MEANINGFUL, MOTIVATING, AND ALLOW FOR INDIVIDUAL CHOICE.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE FORM 990 IS PREPARED BY MANAGEMENT WITH ASSISTANCE FROM THE AUDITORS. A DRAFT VERSION IS SUBMITTED TO THE BOARD OF DIRECTORS FOR APPROVAL PRIOR TO FILING. UPON BOARD APPROVAL, THE FORM 990 IS FILED.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2GOVERNING DOCUMENTS ARE AVAILABLE TO THE PUBLIC UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990 - ORGANIZATION'S MISSION
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 19
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IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt0415880
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt01953461
IRS990/TotalFunctionalExpensesGrp/TotalAmt02369341
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt0811692
IRS990/TotalLiabilitiesEOYAmt02602523
IRS990/TotalLiabilitiesGrp/BOYAmt0811692
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IRS990/TotalProgramServiceExpensesAmt01953461
IRS990/TotalProgramServiceRevenueAmt01877458
IRS990/TotalReportableCompFromOrgAmt0208277
IRS990/TotalRevenueGrp/ExclusionAmt091731
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt01898658
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt03101089
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt02732936
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt05259505
IRS990/TravelGrp/ProgramServicesAmt01612
IRS990/TravelGrp/TotalAmt01612
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IRS990/TypeOfOrganizationCorpInd0X
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IRS990/UponRequestInd0X
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IRS990/USAddress/CityNm0BROOKLINE
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Filings

Displayed year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$5,259,505
Liabilities
$2,602,523
Net assets
$2,656,982
Revenue
$3,101,089
Expenses
$2,369,341
Net income
$731,748
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.26$2.60$2.66$3.10$2.37$0.73
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.84$0.95$0.89$2.55$2.15$0.40
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.76$0.27$0.49$1.81$1.90$0.10
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.84$0.24$0.60$2.09$1.62$0.47