Liabilities / Assets
Score unavailable
Liabilities-to-assets requires both liabilities and assets on the latest valid filing.
International Customer Service Association
EIN 36-3143745 • 501(c)6 • Tucson, AZ
Profile
Customer Service Professional Member Assocation
Siviq Scores
Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.
No value available
Liabilities / Revenue
50th percentile
Tied with the lowest-debt nonprofits in its peer group.
Net Margin
17th percentile
Higher net margin than 17% of similar nonprofits.
Top Officer Pay
Score unavailable
No filing with officer rows is available for this organization yet.
Asset Growth
7th percentile
Faster asset growth than 7% of similar nonprofits.
Revenue Growth
11th percentile
Faster revenue growth than 11% of similar nonprofits.
Balance Sheet
Assets
Down$0
Down $9,652 (-100%) from 2018
Liabilities
Down$0
Down $89 (-100%) from 2018
Net Assets
Down$0
Down $9,563 (-100%) from 2018
Revenue
Down$19,658
Down $17,670 (-47%) from 2018
Expenses
Down$25,442
Down $8,357 (-25%) from 2018
Net Income
Down-$5,784
Down $9,313 (-264%) from 2018
Trend Graphs
Filings
Most recent year
2019 • Form 990EZDetailed filing. Detailed filing data is available for this year.
- Assets
- $0
- Liabilities
- $0
- Net assets
- $0
- Revenue
- $19,658
- Expenses
- $25,442
- Net income
- -$5,784
Latest Filing Detail
Jump To
Filing Snapshot
- Filing Period
- Jan 1, 2019 to Dec 31, 2019
- Signed
- May 8, 2020
- Return Version
- 2019v5.1
- Gross Receipts
- $19,658
Mission and Program Overview
Mission
Customer Service Professional Member Assocation
Program Services
| Description | Grants | Expenses |
|---|---|---|
| Promoting the development and awareness of the customerservice profession through networking, education, andresearch. | - | - |
Compensation and Service Providers
Employees
| Name | Title | Full / Part Time | Base | Other | Total |
|---|---|---|---|---|---|
| Don Yager | President (10/4/18 To Present) | - | $0 | - | - |
| Deana Leda--Treasurer | Director | - | $0 | - | - |
| Donna Pokoroa--Secretary | Director | - | $0 | - | - |
| George Larribas | Director | - | $0 | - | - |
| Sarah Powell | Director | - | $0 | - | - |
| Mary Ellen Kayden | Director | - | $0 | - | - |
| Dr James Keaton | Director | - | $0 | - | - |
| Scott Farmer | Director | - | $0 | - | - |
Filing and Contact Details
Filer
- Filer Name
- International Customer Service Association
- EIN
- 36-3143745
- Phone
- 3092121095
- Address
- C/O Don Yager 223 W Brinkley Spring, Tucson, AZ 85755
Signing Officer
- Name
- Don Yager
- Title
- President
- Phone
- 3092121095
- Signed
- 2020-05-08
- Discuss with paid preparer
- Yes
Preparer
- Firm
- Doreen M Inserra CPA PC
- Address
- 42 Joel Pl, Staten Island, NY 10306
- Preparer
- Doreen M Inserra CPA
- Phone
- 7189795163
Supplemental Narrative
Additional Explanations
Other
“Part I, Line 16 & Part III, Line 28: Program Expenses for Customer Service Professional Member Assocation Promoting the development and awareness of the customer service profession through networking, education, and research.”
Other
“Part II, Line 24 Other Assets are Net Office Equipment, Net (LexMark Copier, Laptop, Applie IMac Computer & Acc, IPAD, Net Zero Remaining”
Form 990EZ, Part I, Line 16
“Meeting & Event Expenses 656.”
Form 990EZ, Part I, Line 16
“Merchant Service Fee Costs 100.”
Form 990EZ, Part I, Line 16
“Operational Costs(On-line & Database Fees,Square Register Fees, Memberclicks) 4760.”
Form 990EZ, Part I, Line 16
“Telephone & Telecommunications 328.”
Form 990EZ, Part I, Line 16
“WebSite Cost & Virus Protection 580.”
Form 990EZ, Part I, Line 16
“Depreciation 18.”
Form 990EZ, Part I, Line 20
“Professional Fees to be reserved for remittance for final year -1535.”
Form 990EZ, Part I, Line 20
“Filing Fees/Winding Down Expenses -2244.”
Form 990EZ, Part II, Line 24
“Office Equipment, Net (LexMark Copier, Laptop, Applie IMac Computer & Acc, IPAD), net 18. 0.”
Form 990EZ, Part II, Line 26
“Member Credit 89. 0.”
Form 990EZ, Part II, Line 26
“Professional Fees 0.”
Form 990EZ, Part II, Line 26
“Filing Fees (Dissolution/Winding Down) 0.”
Raw XML Appendix190 raw XML fields
This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.
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| IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm | 0 | Don Yager |
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| IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt | 0 | President (10/4/18 to Present) |
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| IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt | 7 | Director |
| IRS990EZ/OperateHospitalInd | 0 | false |
| IRS990EZ/Organization501cInd | 0 | X |
| IRS990EZ/OrganizationDissolvedEtcInd | 0 | true |
| IRS990EZ/OrganizationHadUBIInd | 0 | false |
| IRS990EZ/OtherAssetsTotalDetail/BOYAmt | 0 | 18 |
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| IRS990EZ/OtherChangesInNetAssetsAmt | 0 | -3779 |
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| IRS990EZ/ProhibitedTaxShelterTransInd | 0 | false |
| IRS990EZ/RelatedOrganizationCtrlEntInd | 0 | false |
| IRS990EZ/ScheduleBNotRequiredInd | 0 | X |
| IRS990EZ/SpecialEventsDirectExpensesAmt | 0 | 0 |
| IRS990EZ/SpecialEventsNetIncomeLossAmt | 0 | 0 |
| IRS990EZ/SubjectToProxyTaxInd | 0 | false |
| IRS990EZ/SumOfTotalLiabilitiesGrp/BOYAmt | 0 | 89 |
| IRS990EZ/SumOfTotalLiabilitiesGrp/EOYAmt | 0 | 0 |
| IRS990EZ/TanningServicesProvidedInd | 0 | false |
| IRS990EZ/TotalExpensesAmt | 0 | 25442 |
| IRS990EZ/TotalRevenueAmt | 0 | 19658 |
| IRS990EZ/TransactionWithControlEntInd | 0 | false |
| IRS990EZ/TypeOfOrganizationCorpInd | 0 | X |
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| IRS990ScheduleN/AssetsDistributedInd | 0 | true |
| IRS990ScheduleN/AttorneyGeneralNotifiedInd | 0 | true |
| IRS990ScheduleN/BondsOutstandingInd | 0 | false |
| IRS990ScheduleN/LiabilitiesPaidInd | 0 | true |
| IRS990ScheduleN/LiquidationOfAssetsTableGrp/LiquidationOfAssetsDetail/AssetsDistriOrExpnssPaidDesc | 0 | Website, Ring Central & Email |
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| IRS990ScheduleN/LiquidationOfAssetsTableGrp/LiquidationOfAssetsDetail/USAddress/StateAbbreviationCd | 0 | IN |
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| IRS990ScheduleN/RequiredToNotifyAGInd | 0 | true |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 0 | Part I, Line 16 & Part III, Line 28: Program Expenses for Customer Service Professional Member Assocation Promoting the development and awareness of the customer service profession through networking, education, and research. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 1 | Part II, Line 24 Other Assets are Net Office Equipment, Net (LexMark Copier, Laptop, Applie IMac Computer & Acc, IPAD, Net Zero Remaining |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 2 | Meeting & Event Expenses 656. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 3 | Merchant Service Fee Costs 100. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 4 | Operational Costs(On-line & Database Fees,Square Register Fees, Memberclicks) 4760. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 5 | Telephone & Telecommunications 328. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 6 | WebSite Cost & Virus Protection 580. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 7 | Depreciation 18. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 8 | Professional Fees to be reserved for remittance for final year -1535. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 9 | Filing Fees/Winding Down Expenses -2244. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 10 | Office Equipment, Net (LexMark Copier, Laptop, Applie IMac Computer & Acc, IPAD), net 18. 0. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 11 | Member Credit 89. 0. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 12 | Professional Fees 0. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 13 | Filing Fees (Dissolution/Winding Down) 0. |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 0 | Other |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 1 | Other |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 2 | Form 990EZ, Part I, Line 16 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 3 | Form 990EZ, Part I, Line 16 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 4 | Form 990EZ, Part I, Line 16 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 5 | Form 990EZ, Part I, Line 16 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 6 | Form 990EZ, Part I, Line 16 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 7 | Form 990EZ, Part I, Line 16 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 8 | Form 990EZ, Part I, Line 20 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 9 | Form 990EZ, Part I, Line 20 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 10 | Form 990EZ, Part II, Line 24 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 11 | Form 990EZ, Part II, Line 26 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 12 | Form 990EZ, Part II, Line 26 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 13 | Form 990EZ, Part II, Line 26 |
| ReturnHeader/BuildTS | 0 | 2020-09-23 17:36:50Z |
| ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd | 0 | true |
| ReturnHeader/BusinessOfficerGrp/PersonNm | 0 | Don Yager |
| ReturnHeader/BusinessOfficerGrp/PersonTitleTxt | 0 | President |
| ReturnHeader/BusinessOfficerGrp/PhoneNum | 0 | 3092121095 |
| ReturnHeader/BusinessOfficerGrp/SignatureDt | 0 | 2020-05-08 |
| ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt | 0 | International Customer Service Association |
| ReturnHeader/Filer/BusinessNameControlTxt | 0 | INTE |
| ReturnHeader/Filer/EIN | 0 | 363143745 |
| ReturnHeader/Filer/PhoneNum | 0 | 3092121095 |
| ReturnHeader/Filer/USAddress/AddressLine1Txt | 0 | C/O Don Yager 223 W Brinkley Spring |
| ReturnHeader/Filer/USAddress/CityNm | 0 | Tucson |
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| ReturnHeader/FilingSecurityInformation/IPDt | 0 | 2020-07-14 |
| ReturnHeader/FilingSecurityInformation/IPTimezoneCd | 0 | PD |
| ReturnHeader/FilingSecurityInformation/IPTm | 0 | 08:17:23 |
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| ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt | 0 | 42 Joel Pl |
| ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm | 0 | Staten Island |
| ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd | 0 | NY |
| ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd | 0 | 10306 |
| ReturnHeader/PreparerPersonGrp/PhoneNum | 0 | 7189795163 |
| ReturnHeader/PreparerPersonGrp/PreparationDt | 0 | 2020-07-14 |
| ReturnHeader/PreparerPersonGrp/PreparerPersonNm | 0 | Doreen M Inserra CPA |
| ReturnHeader/PreparerPersonGrp/SelfEmployedInd | 0 | X |
| ReturnHeader/ReturnTs | 0 | 2020-07-14T08:17:28-07:00 |
| ReturnHeader/ReturnTypeCd | 0 | 990EZ |
| ReturnHeader/TaxPeriodBeginDt | 0 | 2019-01-01 |
| ReturnHeader/TaxPeriodEndDt | 0 | 2019-12-31 |
| ReturnHeader/TaxYr | 0 | 2019 |
Document Assets
No mirrored PDF or thumbnail assets are attached yet.