Civic Intelligence

Craigside Retirement Residence

990 • Fiscal year 2024 • EIN 35-2272376

Jan 01, 2024 to Dec 31, 2024 • Filed on Oct 01, 2025

Organization ProfileARCADIA.ORG
1434 Punahou StreetHonolulu, HI 96822

(808) 941-0941

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

99th percentile

1.79x

Higher debt load relative to assets than 99% of similar nonprofits.

2024 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2024

Liabilities / Revenue

92nd percentile

4.18x

Higher debt load relative to revenue than 92% of similar nonprofits.

2024 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2024

Net Margin

24th percentile

-3.4%

Higher net margin than 24% of similar nonprofits.

2024 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2024

Top Officer Pay

64th percentile

$451,170

Higher top officer pay than 64% of similar nonprofits.

Top officer pay equals 1.6% of source-year revenue.

2024 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2024

Asset Growth

46th percentile

5.4%

Faster asset growth than 46% of similar nonprofits.

2024 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2023 to 2024

Revenue Growth

63rd percentile

15%

Faster revenue growth than 63% of similar nonprofits.

2024 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets99th percentile

Assets

Up

$64,211,951

Up $3,266,671 (+5.4%) from 2023

Net Assets

Up

-$50,885,360

Up $91,876 (+0.2%) from 2023

Liabilities

Up

$115,097,311

Up $3,174,795 (+2.8%) from 2023

Revenue And Expenses
Liabilities / Revenue92nd percentileNet Margin24th percentile

Revenue

Up

$27,527,388

Up $3,530,596 (+15%) from 2023

Expenses

Up

$28,466,025

Up $2,156,899 (+8.2%) from 2023

Net Income

Up

-$938,637

Up $1,373,697 (+59%) from 2023

Historical Trend

Balance Sheet Trend

Asset Growth46th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$150M$100M$50M$0-$50M-$100MAssets 2010: $101,679,427Liabilities 2010: $106,420,929Net Assets 2010: -$4,741,5022010Assets 2011: $99,794,737Liabilities 2011: $114,790,648Net Assets 2011: -$14,995,9112011Assets 2012: $86,011,108Liabilities 2012: $109,617,284Net Assets 2012: -$23,606,1762012Assets 2013: $87,343,115Liabilities 2013: $116,494,297Net Assets 2013: -$29,151,1822013Assets 2014: $83,768,432Liabilities 2014: $112,511,139Net Assets 2014: -$28,742,7072014Assets 2015: $85,001,433Liabilities 2015: $114,662,221Net Assets 2015: -$29,660,7882015Assets 2016: $77,886,554Liabilities 2016: $121,391,646Net Assets 2016: -$43,505,0922016Assets 2017: $75,639,121Liabilities 2017: $117,719,773Net Assets 2017: -$42,080,6522017Assets 2018: $71,097,564Liabilities 2018: $113,927,627Net Assets 2018: -$42,830,0632018Assets 2019: $63,889,505Liabilities 2019: $111,530,474Net Assets 2019: -$47,640,9692019Assets 2020: $62,090,714Liabilities 2020: $112,980,087Net Assets 2020: -$50,889,3732020Assets 2021: $60,556,862Liabilities 2021: $112,462,816Net Assets 2021: -$51,905,9542021Assets 2022: $59,015,536Liabilities 2022: $107,741,739Net Assets 2022: -$48,726,2032022Assets 2023: $60,945,280Liabilities 2023: $111,922,516Net Assets 2023: -$50,977,2362023Assets 2024: $64,211,951Liabilities 2024: $115,097,311Net Assets 2024: -$50,885,3602024

Highlighted filing

2024

Assets$64,211,951
Liabilities$115,097,311
Net Assets-$50,885,360
Open 2024 Filing

Operations Trend

Revenue Growth63rd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$40M$20M$0-$20MExpenses 2010: $3,414,8172010Expenses 2011: $14,451,9182011Expenses 2012: $18,321,4682012Revenue 2013: $15,422,787Expenses 2013: $21,021,399Net Income 2013: -$5,598,6122013Revenue 2014: $20,227,969Expenses 2014: $19,829,147Net Income 2014: $398,8222014Revenue 2015: $19,673,724Expenses 2015: $20,647,929Net Income 2015: -$974,2052015Revenue 2016: $8,817,599Expenses 2016: $21,398,105Net Income 2016: -$12,580,5062016Revenue 2017: $21,218,161Expenses 2017: $20,036,104Net Income 2017: $1,182,0572017Revenue 2018: $21,563,928Expenses 2018: $23,077,296Net Income 2018: -$1,513,3682018Revenue 2019: $21,606,688Expenses 2019: $23,728,011Net Income 2019: -$2,121,3232019Revenue 2020: $23,066,258Expenses 2020: $23,877,909Net Income 2020: -$811,6512020Revenue 2021: $21,950,444Expenses 2021: $24,458,922Net Income 2021: -$2,508,4782021Revenue 2022: $23,543,885Expenses 2022: $25,121,344Net Income 2022: -$1,577,4592022Revenue 2023: $23,996,792Expenses 2023: $26,309,126Net Income 2023: -$2,312,3342023Revenue 2024: $27,527,388Expenses 2024: $28,466,025Net Income 2024: -$938,6372024

Highlighted filing

2024

Revenue$27,527,388
Expenses$28,466,025
Net Income-$938,637
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Oct 1, 2025
Return Version
2024v5.2
Gross Receipts
$29,936,325
Mission and Program Overview

Mission

15 craigside provides senior living excellence in a gracious, compassionate and dynamic environment. The primary purpose is to further the health and general welfare of the elderly by providing housing, healthcare, and financial security with a superior continuum of assured lifetime care to meet the spiritual, physical and social needs of every resident.

15 craigside's mission is to enrich the lives of hawaii's kupuna by providing housing, healthcare, and financial security. As a life plan community, 15 craigside offers a superior continuum of lifetime care designed to support the spiritual, physical, and social well-being of every resident.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$46,745,192$45,171,076▼ $1,574,116
Investments in Publicly Traded Securities$5,678,468$9,152,624▲ $3,474,156
Cash and Non-Interest-Bearing Accounts$4,290,355$4,390,304▲ $99,949
Accounts Receivable$3,363,115$2,287,906▼ $1,075,209
Inventories for Sale or Use$141,666$140,497▼ $1,169
Prepaid Expenses and Deferred Charges$32,566$118,584▲ $86,018
Savings and Temporary Cash Investments$97,049$21,844▼ $75,205
Total Assets$60,945,280$64,211,951▲ $3,266,671
Other Assets Total$596,869$2,929,116▲ $2,332,247
Liabilities
Tax Exempt Bond Liabilities$50,609,194$48,620,218▼ $1,988,976
Deferred Revenue$32,147,862$36,743,004▲ $4,595,142
Other Liabilities$27,896,036$28,303,429▲ $407,393
Accounts Payable and Accrued Expenses$1,269,424$1,430,660▲ $161,236
Total Liabilities$111,922,516$115,097,311▲ $3,174,795
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$-50,977,236$-50,885,360▲ $91,876
Total Net Assets Fund Balance$-50,977,236$-50,885,360▲ $91,876
Total Liabilities and Net Assets / Fund Balance$60,945,280$64,211,951▲ $3,266,671

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$40,314,243$25,986,427$66,300,670
Equipment$617,993$5,114,085$5,732,078
Land$4,133,634-$4,133,634
Other Land Buildings$105,206-$105,206
Compensation and Service Providers
Top Officer Pay64th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
May RietaRegistered NurseFT$177,576$29,195$206,771
ROSALIE D'SANSONDirector of NursingFT$125,405$40,537$165,942
Jo Ann EriceRegistered NurseFT$130,313$35,075$165,388
Zandra PadayaoRegistered NurseFT$133,924$31,229$165,153
Angelica RancesRegistered NurseFT$139,085$21,174$160,259

Board Members and Trustees

NameTitle
Martin ZornChair
Suzie SchulbergPresident & CEO
Lucas SayinVice Chair
Andrew BunnBoard Member
Arkie KoehlBoard Member
Kent ReinkerBoard Member
Laura ReichardtBoard Member
Rev Dr David PophamBoard Member
Rev Rushan SinnadurayBoard Member
Vivian LaiCFO
Corlis ChangSecretary
Koren DreherTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Reliant Pro RehabRehabilitation5800 GRANITE PARKWAY, Plano, TX 75024$277,704
Island FlooringFlooring Contractor411 ALAKAWA ST, Honolulu, HI 96817$212,411
United Laundry ServicesLaundry2291 ALAHAO PL, Honolulu, HI 96819$192,607
Hawaii Indoor Air SpecialistAir Duct Cleaning95-1001 KOWA ST, Mililani, HI 96789$139,197
Alakai Mechanical CorporationMechanical Contractor2655 WAIWAI LOOP, Honolulu, HI 96819$129,432
Revenue and Support

Revenue Composition

Contributions and Grants
$590,778
Program Service Revenue
$26,709,615
Investment Income
$226,120
Other Revenue
$875
All Other Contributions
$110,778
Change in Net Assets
$-938,637
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$14,304,241
Salaries, Compensation, and Employee Benefits$14,161,784
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$10,625,891$359,977-$10,985,868
Depreciation Depletion$2,038,191--$2,038,191
Interest-$1,968,670-$1,968,670
Other Employee Benefits$1,469,601$61,296-$1,530,897
Occupancy$1,256,652$24,000-$1,280,652
Fees for Services Management$691,639$400,658-$1,092,297
All Other Expenses$820,906$127,750-$948,656
Payroll Taxes$813,101$28,192-$841,293
Pension Plan Contributions$779,650$24,076-$803,726
Advertising$761,208--$761,208
Other Expenses$-243,142$895,139-$651,997
Fees for Services Other$588,490--$588,490
Office Expenses$481,816$94,924-$576,740
Insurance$68,948$242,789-$311,737
Information Technology$94,094$173,054-$267,148
Conferences and Meetings$27,923$9,168-$37,091
Fees for Services Accounting-$27,859-$27,859
Fees for Service Investment Mgmnt Fees-$26,790-$26,790
Fees for Services Legal-$5,079-$5,079
Total Functional Expenses$23,995,667$4,470,358$0$28,466,025
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Intercompany Payables$28,255,299
Apartment Deposits$46,000
Deposits$2,130

Bond Issues

BondIssuerIssuedIssue PricePurpose
AState of Hawaii Dept of Budget & Finance2016-12-15$54,376,599Advance refunding of a prior issue (series 2009 bonds)

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
A$54,376,599--$1,087,433

Bond Financing Compliance

No rebate due
No
Rebate not yet due
Yes
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

“Arcadia community services is the sole member.”

Form 990, Part VI, Section A, Line 7A

“Member appoints board member other than hawaii conference and hawaii conference foundation representatives.”

Form 990, Part VI, Section B, Line 11B

“A complete form 990 is provided to each member of the finance committee of the board of directors for review prior to filing.”

Form 990, Part VI, Section B, Line 12C

“The organization has conflict of interest policies which cover officers, directors, and key employees of all entities under the arcadia family of companies. An interested person must disclose the existence of any actual or possible conflict of interest and all material facts to the governing board. The remaining board members shall discuss and determine if a conflict of interest exists. If a conflict exists, the disinterested board members must exercise due diligence and determine by a majority vote whether the transaction or arrangement is in the organization's best interest, and determine whether to enter into the transaction or arrangement. The interested person is prohibited from participating in the board's deliberations and decisions in the transaction. In addition, the conflict disclosure request to board members is conducted annually. For employees, potential and actual conflicts of interest must immediately be disclosed to employee's immediate supervisor or department director/manager.”

Form 990, Part VI, Section C, Line 19

“The organization makes its governing documents, conflict of interest policy, and financial statements available upon request.”

Filing and Contact Details

Filer

Filer Name
Craigside Retirement Residence
EIN
35-2272376
Phone
8089410941
Address
1434 PUNAHOU STREET, HONOLULU, HI 96822

Signing Officer

Name
Vivian Lai
Title
Chief Financial Officer
Phone
8089410941
Signed
2025-10-01
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Vivian Lai
Formed
2006
Legal Domicile
Hi
Voting Board Members
12
Independent Board Members
10
Employees
0
Volunteers
10

Preparer

Firm
Cw Associates Cpas
Address
700 BISHOP STREET SUITE 1040, HONOLULU, HI 96813
Preparer
Rodney M Harano
Phone
8085311040
Supplemental Narrative

Additional Explanations

FORM 990, PART V, LINE 2A:

“The organization does not issue form w-2. Form w-2 for the organization's employees are issued by a related organization.”

FORM 990, PART XI, LINE 9:

“Change in value of swap agreements 605,184.”

Financial Statement Notes

PART X, LINE 2:

“In evaluating a tax position for recognition, arcadia evaluates whether it is more-likely-than-not that a tax position will be sustained upon examination, including resolution of related appeals or litigation processes, based on the technical merits of the position. If the tax position meets the more-likely-than-not recognition threshold, the tax position is measured and recognized on the entities' financial statements as the largest amount of tax benefit that, in management's judgment, is greater than 50% likely of being realized upon ultimate settlement. Arcadia files information returns in the united states (u.s.) federal jurisdiction. Arcadia's evaluation of tax positions was performed for the 2021 through 2024 tax years for the u.s. Federal jurisdiction, the tax years which remain subject to examination by the internal revenue service as of december 31, 2024 due to the statutes of limitations. Arcadia did not recognize any tax liabilities for income tax associated with unrecognized tax benefits at december 31, 2024 and 2023. It is arcadia's policy to recognize interest accrued related to underpayment of income taxes in interest expense and penalties in administrative expenses.”

Raw XML AppendixShowing 400 of 891 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc015 CRAIGSIDE'S MISSION IS TO ENRICH THE LIVES OF HAWAII'S KUPUNA BY PROVIDING HOUSING, HEALTHCARE, AND FINANCIAL SECURITY. AS A LIFE PLAN COMMUNITY, 15 CRAIGSIDE OFFERS A SUPERIOR CONTINUUM OF LIFETIME CARE DESIGNED TO SUPPORT THE SPIRITUAL, PHYSICAL, AND SOCIAL WELL-BEING OF EVERY RESIDENT.
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IRS990/Form990PartVIISectionAGrp/TitleTxt3SECRETARY
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IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt7BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt8BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt9BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt10PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt11CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt12REGISTERED NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt13REGISTERED NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR OF NURSING
IRS990/Form990PartVIISectionAGrp/TitleTxt15REGISTERED NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt16REGISTERED NURSE
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IRS990/MinutesOfCommitteesInd01
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IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt4244885

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Filings

Displayed year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$64,211,951
Liabilities
$115,097,311
Net assets
-$50,885,360
Revenue
$27,527,388
Expenses
$28,466,025
Net income
-$938,637
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$64.2$115$50.9$27.5$28.5$0.94
2023Detailed filing. Detailed filing data is available for this year.$60.9$112$51.0$24.0$26.3$2.31
2022Detailed filing. Detailed filing data is available for this year.$59.0$108$48.7$23.5$25.1$1.58
2021Detailed filing. Detailed filing data is available for this year.$60.6$112$51.9$22.0$24.5$2.51
2020Detailed filing. Detailed filing data is available for this year.$62.1$113$50.9$23.1$23.9$0.81
2019Detailed filing. Detailed filing data is available for this year.$63.9$112$47.6$21.6$23.7$2.12
2018Detailed filing. Detailed filing data is available for this year.$71.1$114$42.8$21.6$23.1$1.51
2017Detailed filing. Detailed filing data is available for this year.$75.6$118$42.1$21.2$20.0$1.18
2016Detailed filing. Detailed filing data is available for this year.$77.9$121$43.5$8.82$21.4$12.6
2015Detailed filing. Detailed filing data is available for this year.$85.0$115$29.7$19.7$20.6$0.97
2014Detailed filing. Detailed filing data is available for this year.$83.8$113$28.7$20.2$19.8$0.40
2013Detailed filing. Detailed filing data is available for this year.$87.3$116$29.2$15.4$21.0$5.60
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$86.0$110$23.6$18.3
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$99.8$115$15.0$14.5
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$102$106$4.74$3.41