Civic Intelligence

Real Services Inc.

990 • Fiscal year 2021 • EIN 35-1157606

Jul 01, 2020 to Jun 30, 2021 • Filed on Oct 21, 2021

PO Box 1835South Bend, IN 46634-1835

(574) 233-8205

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

55th percentile

0.26x

Higher debt load relative to assets than 55% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Liabilities / Revenue

36th percentile

0.16x

Higher debt load relative to revenue than 36% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Net Margin

38th percentile

6.8%

Higher net margin than 38% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Top Officer Pay

31st percentile

$178,034

Higher top officer pay than 31% of similar nonprofits.

Top officer pay equals 0.7% of source-year revenue.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Asset Growth

78th percentile

24%

Faster asset growth than 78% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Revenue Growth

58th percentile

19%

Faster revenue growth than 58% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Assets

Up

$16,314,628

Up $3,171,837 (+24%) from 2020

Net Assets

Up

$12,138,292

Up $2,126,851 (+21%) from 2020

Liabilities

Up

$4,176,336

Up $1,044,986 (+33%) from 2020

Revenue

Up

$25,491,120

Up $4,002,255 (+19%) from 2020

Expenses

Up

$23,760,732

Up $3,562,613 (+18%) from 2020

Net Income

Up

$1,730,388

Up $439,642 (+34%) from 2020

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$20M$15M$10M$5.0M$0Assets 2010: $6,716,875Liabilities 2010: $2,392,805Net Assets 2010: $4,324,0702010Assets 2012: $7,537,821Liabilities 2012: $2,004,529Net Assets 2012: $5,533,2922012Assets 2013: $8,255,405Liabilities 2013: $2,172,587Net Assets 2013: $6,082,8182013Assets 2014: $7,319,835Liabilities 2014: $1,236,964Net Assets 2014: $6,082,8712014Assets 2015: $7,754,953Liabilities 2015: $1,429,503Net Assets 2015: $6,325,4502015Assets 2016: $7,988,869Liabilities 2016: $1,564,066Net Assets 2016: $6,424,8032016Assets 2017: $8,407,569Liabilities 2017: $1,597,550Net Assets 2017: $6,810,0192017Assets 2018: $9,903,270Liabilities 2018: $1,911,056Net Assets 2018: $7,992,2142018Assets 2019: $11,209,533Liabilities 2019: $2,121,255Net Assets 2019: $9,088,2782019Assets 2020: $13,142,791Liabilities 2020: $3,131,350Net Assets 2020: $10,011,4412020Assets 2021: $16,314,628Liabilities 2021: $4,176,336Net Assets 2021: $12,138,2922021Assets 2022: $14,856,258Liabilities 2022: $3,002,329Net Assets 2022: $11,853,9292022Assets 2023: $14,876,938Liabilities 2023: $4,047,020Net Assets 2023: $10,829,9182023Assets 2024: $14,981,950Liabilities 2024: $4,520,013Net Assets 2024: $10,461,9372024Assets 2025: $12,257,785Liabilities 2025: $3,469,791Net Assets 2025: $8,787,9942025

Highlighted filing

2021

Assets$16,314,628
Liabilities$4,176,336
Net Assets$12,138,292

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$40M$30M$20M$10M$0-$10MExpenses 2010: $20,772,8752010Expenses 2012: $19,112,8592012Expenses 2013: $19,671,0902013Revenue 2014: $18,232,934Expenses 2014: $18,312,878Net Income 2014: -$79,9442014Revenue 2015: $18,234,215Expenses 2015: $17,948,383Net Income 2015: $285,8322015Revenue 2016: $18,766,053Expenses 2016: $18,597,318Net Income 2016: $168,7352016Revenue 2017: $16,794,449Expenses 2017: $16,448,102Net Income 2017: $346,3472017Revenue 2018: $20,445,625Expenses 2018: $19,286,691Net Income 2018: $1,158,9342018Revenue 2019: $20,205,081Expenses 2019: $19,136,312Net Income 2019: $1,068,7692019Revenue 2020: $21,488,865Expenses 2020: $20,198,119Net Income 2020: $1,290,7462020Revenue 2021: $25,491,120Expenses 2021: $23,760,732Net Income 2021: $1,730,3882021Revenue 2022: $31,243,370Expenses 2022: $30,687,555Net Income 2022: $555,8152022Revenue 2023: $32,837,040Expenses 2023: $34,221,145Net Income 2023: -$1,384,1052023Revenue 2024: $29,994,742Expenses 2024: $30,756,901Net Income 2024: -$762,1592024Revenue 2025: $21,317,307Expenses 2025: $23,243,906Net Income 2025: -$1,926,5992025

Highlighted filing

2021

Revenue$25,491,120
Expenses$23,760,732
Net Income$1,730,388
Jump To
Filing Snapshot
Filing Period
Jul 1, 2020 to Jun 30, 2021
Signed
Oct 21, 2021
Return Version
2020v4.1
Gross Receipts
$25,622,148
Mission and Program Overview

Mission

Real services assists in establishing a community in which those we serve can maintain their independence to the maximum degree possible and find meaning and satisfaction throughout their lives. We offer services in 12 counties across northern indiana, including elkhart, fulton, jasper, kosciusko, lake, laporte, marshall, newton, porter, pulaski, starke, and st. Joseph.

Believing in the dignity of all people, our objective is to assist in establishing a community in which those we serve can maintain their independence to the maximum degree possible.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$3,912,567$5,006,784▲ $1,094,217
Pledges and Grants Receivable$2,749,193$3,239,875▲ $490,682
Investments in Publicly Traded Securities$2,178,106$2,798,049▲ $619,943
Savings and Temporary Cash Investments$1,508,368$1,804,863▲ $296,495
Land, Buildings, and Equipment, Net$1,052,505$996,051▼ $56,454
Prepaid Expenses and Deferred Charges$6,204$158,583▲ $152,379
Total Assets$13,142,791$16,314,628▲ $3,171,837
Other Assets Total$1,735,848$2,310,423▲ $574,575
Liabilities
Other Liabilities$794,581$2,004,261▲ $1,209,680
Accounts Payable and Accrued Expenses$1,069,459$1,202,452▲ $132,993
Deferred Revenue$140,286$854,772▲ $714,486
Unsecured Notes Loans Payable$830,000$0▼ $830,000
Escrow Account Liability$297,024$114,851▼ $182,173
Total Liabilities$3,131,350$4,176,336▲ $1,044,986
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$6,940,769$9,074,464▲ $2,133,695
Net Assets With Donor Restrictions$3,070,672$3,063,828▼ $6,844
Total Net Assets Fund Balance$10,011,441$12,138,292▲ $2,126,851
Total Liabilities and Net Assets / Fund Balance$13,142,791$16,314,628▲ $3,171,837

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$304,838$716,200$1,021,038
Buildings$649,406$319,488$968,894
Equipment$41,807$432,249$474,056
Leasehold Improvements$0$48,411$48,411
Land$0--
Other Assets Org$114,851--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2020$756,850-▲ $124,255$33,470$847,635
2019$500,000$237,264▲ $51,653$32,067$756,850
2018$500,000-▲ $30,688$30,688$500,000
2017$500,000-▲ $30,872$30,872$500,000
2016$500,000-▲ $30,648$30,648$500,000
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Rebecca ZaseckPresident/CEO/SecretaryFT$121,865$56,169$178,034
Rebecca Zaseck--$121,865$56,169$178,034
Andrew S VargoDirector of Admin & Finance, part yearFT$80,846$21,130$101,976
Martha KnepperDirector of Admin & Finance, part yearFT$33,921$11,699$45,620

Board Members and Trustees

Highest Paid Contractors

ContractorServicesLocationCompensation
Active Day IN IncAdult day services6 Neshaminy Interplex Suite 401, Trevose, PA 19053$293,929
Helping Hands In-Home Carein-home services10202 W 400 North, Michigan City, IN 46360$254,059
Help at HomeIn-home services33 S State St, Chicago, IL 60602$229,096
Castle PointRental assistance18011 Cleveland, South Bend, IN 46637$190,969
Elkhart Co Council on AgingIn-home services131 W Tyler St, Elkhart, IN 46516$126,435
Revenue and Support

Revenue Composition

Contributions and Grants
$24,109,346
Program Service Revenue
$889,286
Investment Income
$318,371
Other Revenue
$174,117
All Other Contributions
$1,737,532
Change in Net Assets
$1,730,388

Audited Revenue Reconciliation

Revenue per Audited Statements
$25,481,449
Revenue Not Reported on Financial Statements
$9,671
Revenue Not Reported on Form 990
$690,839
Total Revenue per Audited Statements
$26,172,288
Total Revenue per Form 990
$25,491,120
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Grants and Similar Amounts Paid$12,196,435
Salaries, Compensation, and Employee Benefits$8,800,972
Other Expenses$2,763,325
Total Fundraising Expense$102,676
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Grants to Domestic Individuals$11,055,357--$11,055,357
Other Salaries and Wages$5,979,053$303,557$32,792$6,315,402
Other Employee Benefits$1,359,898$-28,778$6,342$1,337,462
Grants to Domestic Orgs$1,141,078--$1,141,078
Occupancy$553,274$21,939$20,331$595,544
Payroll Taxes$436,354$31,318$2,803$470,475
Current Officers, Directors, Trustees, and Key Employees$0$436,789$0$436,789
Office Expenses$190,918$46,489$12,890$250,297
Pension Plan Contributions$237,312$2,747$785$240,844
Information Technology$192,267$7,153$2,733$202,153
All Other Expenses$96,706$18,893$3,692$119,291
Insurance$102,271$12,481$462$115,214
Depreciation Depletion$79,480$29,800$0$109,280
Other Expenses$85,046$0$0$85,046
Fees for Services Other$0$68,490$13,998$82,488
Advertising$48,397$441$2,790$51,628
Fees for Services Accounting$0$30,675$0$30,675
Travel$19,316$333$128$19,777
Fees for Service Investment Mgmnt Fees$0$9,671$0$9,671
Total Functional Expenses$22,653,027$1,005,029$102,676$23,760,732

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$23,904,437
Total Expenses per Form 990$23,760,732
Expenses per Audited Statements$23,751,061
Expenses Not Reported on Form 990$153,376
Expenses Not Reported on Financial Statements$9,671
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
The Center for Hospice and Pallative Care IncMishawaka, IN501(c)(3)Senior services$442,175
Paladin IncMichigan City, IN501(c)(3)Senior services$85,449
LaPorte County Meals on WheelsMichigan City, IN501(c)(3)Senior services$83,560
Council on Aging of Elkhart County IncElkhart, IN501(c)(3)Senior services$79,735
Kosciusko County Council on Aging and AgedWarsaw, IN501(c)(3)Senior services$77,464
Marshall County Older AdultsPlymouth, IN501(c)(3)Senior services & General support$52,697
The Window IncGoshen, IN501(c)(3)Senior services$49,954
St Margaret's HouseSouth Bend, IN501(c)(3)General support$44,417
Habitat for HumanityGoshen, IN501(c)(3)General support$38,983
Combined Community ServicesWarsaw, IN501(c)(3)General support$35,000
Indiana Legal Services IncIndianapolis, IN501(c)(3)Senior services$26,695
Elkhart Child Development CtrElkhart, IN501(c)(3)General support$25,850
LaPorte Meals on WheelsLaPorte, IN501(c)(3)Senior services$24,138
St Vincent DePaul Society of St Joseph CountySouth Bend, IN501(c)(3)Senior services$23,327
La Casa de AmisteadSouth Bend, IN501(c)(3)General support$18,300
Northern Indiana Hispanic Health CoalitionElkhart, IN501(c)(3)General support$14,211
Compassion Health CareRochester, IN501(c)(3)Senior services$9,807
Marshall County Neighborhood CouncilPlymouth, IN501(c)(3)General support$8,240
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
Yes
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Gaming Gross Income$100,000
Fundraising Gross Income$11,650
Gaming Direct Expenses$8,328
Fundraising Direct Expenses$0
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
ALZNI Walk$41,847$0$4,071$-4,071
Age of Excellence$69,180$11,650$22,408$-10,758
Total Events$111,027$11,650$36,376$-24,726
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Accrued employee benefits$1,152,285
Agency funds held for others$630,558
Accrued deferred compensation plan benefits$221,418
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No
Filing and Contact Details

Filer

Filer Name
REAL Services Inc
EIN
35-1157606
Phone
5742338205
Address
PO Box 1835, South Bend, IN 46634-1835

Signing Officer

Name
Rebecca A Zaseck
Title
President/CEO
Phone
5742338205
Signed
2021-10-21
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Rebecca A Zaseck
Formed
1966
Legal Domicile
In
Voting Board Members
21
Independent Board Members
21
Employees
267
Volunteers
721

Preparer

Firm
CULLAR & ASSOCIATES PC CPA'S
Address
218 W WASHINGTON ST SUITE 300, SOUTH BEND, IN 46601
Preparer
Richard J Cullar
Phone
5742888320
Supplemental Narrative

Additional Explanations

Pt VI, Line 11B

A copy of the Form 990 was provided to the President/CEO, Director of Administration and Finance, and all members of the Board of Directors for review and comment prior to the January 2022 Board meeting, at which it was approved for filing after a detailed presentation by the preparer.

Pt VI, Line 12C

Persons covered by this policy will annually disclose to the Chair of the Board of Directors, on a form provided by the Agency, interests that could give rise to conflicts of interest. For each interest disclosed to the Chair of the Board of Directors, the Chair will determine whether to take no action, assure full disclosure to the Board, ask the person to recuse him or herself from participation in related decisions within the Agency, or ask the person to resign his/her position with the Agency.

Pt VI, Line 15A

The independent Finance Committee of the Board of Directors reviews comparable salary studies in setting compensation. This was last performed in 2021.

Pt VI, Line 15B

Comparable steps are taken to determine salaries of other key employees. This was last performed in 2021.

Pt VI, Line 19

The Organization's governing documents, conflict of interest policy, and financial statements are made available to the public upon request. Members of the public may come to our offices and review all documents.

Pt VII, Col (E)

The President/CEO and the Directors of Finance and Administration each work a combined total of approximately 37.5 hours for REAL Services, Inc., REAL Services Housing, Inc., and REAL Services Foundation, Inc. Members of the Board of Directors each work a combined total of approximately 2 hours per week for REAL Services, Inc., REAL Services Housing, Inc., and REAL Services Foundation, Inc.

Pt XI

Line 9, other changes on net assets of $35,724: change in value of beneficial interest in assets held by Community Foundation of St. Joseph County of $176,724, and transfer to related organization, REAL Services Foundation, Inc. of $(141,000).

Form 990, Part III, Line 4D

WEATHERIZATION-families whose income is below 150% of 402346. 157541. 0.

Form 990, Part III, Line 4D

NUTRITION - provides low-cost nutritious meals, 1779002. 43540. 201702.

Form 990, Part III, Line 4D

COMMUNITY SERVICES - provides a range of services 781935. 287517. 0.

Form 990, Part III, Line 4D

AREA AGENCY ON AGING - provides a variety of 921704. 463375. 0.

Form 990, Part III, Line 4D

FOSTER GRANDPARENTS-provides an opportunity 172929. 102766. 0.

Form 990, Part III, Line 4D

TRANSPORTATION-provides escort and transportation 267448. 89258. 38557.

Form 990, Part III, Line 4D

GUARDIANSHIP-serves the interests of older adults 225960. 442. 26785.

Form 990, Part III, Line 4D

ALZHEIMER'S AND DEMENTIA SERVICES - provides education 99362. 7888. 40428.

Form 990, Part III, Line 4D

HOME HEALTH CARE. provides home health care to 1562371. 1414377. 0.

Financial Statement Notes

Pt IV, Line 2B

The Organization serves as legal guardian for certain older adults, holding assets on their behalf.

Pt V, Line 4

Income from the permanent endowment is donor-restricted for the Organization's Caregiver Connection program.

Pt X, Line 2

We recognize the tax benefit from an uncertain tax position only if it is more likely than not that the position will be sustained on examination by taxing authorities based on the technical merits of the position. The tax benefits recognized in the consolidated financial statements from such a position are measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement. Examples of tax positions include our tax-exempt status and positions related to the potential sources of unrelated business taxable income. We have not identified any uncertain tax positions taken or expected to be taken in a tax return, and there are no unrecognized tax benefits recorded as liabilities in the accompanying consolidated financial statements. We classify interest and penalties, if any, associated with uncertain tax positions as a component of income tax expense, and there was no accrued interest or any penalties related to unrecognized tax benefits at either June 30, 2021 or 2020, or any interest or penalties expense related to unrecognized tax benefits for the years then ended. We are no longer subject to examination by the Internal Revenue Service or the State of Indiana for years prior to June 30, 2018.

Pt XI, Line 2D

Direct expenses of gaming activities of $8,328, and change in value of beneficial interest in assets held by Community Foundation of St. Joseph County of $176,724.

Pt XII, Line 2D

Direct expenses of gaming activities of $8,328.

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IRS990/Desc0ENERGY ASSISTANCE-helps income eligible households with their heating expenses during the winter months. The program provides a credit on a family's gas and/or electric bill. 10,430 households families were assisted in a five-county area.
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IRS990/Form990PartVIISectionAGrp/PersonNm0Rebecca Zaseck
IRS990/Form990PartVIISectionAGrp/PersonNm1Andrew S Vargo
IRS990/Form990PartVIISectionAGrp/PersonNm2Martha Knepper
IRS990/Form990PartVIISectionAGrp/PersonNm3Edward G Baer
IRS990/Form990PartVIISectionAGrp/PersonNm4Dr JoAnn M Burke
IRS990/Form990PartVIISectionAGrp/PersonNm5Margaret Cuggino
IRS990/Form990PartVIISectionAGrp/PersonNm6Thomas Ehlers
IRS990/Form990PartVIISectionAGrp/PersonNm7Steven A Goldberg CPA
IRS990/Form990PartVIISectionAGrp/PersonNm8Debra Jenkins
IRS990/Form990PartVIISectionAGrp/PersonNm9Laura F Hennings
IRS990/Form990PartVIISectionAGrp/PersonNm10Janet Horvath
IRS990/Form990PartVIISectionAGrp/PersonNm11Tom Lee
IRS990/Form990PartVIISectionAGrp/PersonNm12Peter Mullen
IRS990/Form990PartVIISectionAGrp/PersonNm13Rafael Morton
IRS990/Form990PartVIISectionAGrp/PersonNm14John Pendarvis
IRS990/Form990PartVIISectionAGrp/PersonNm15Steven Watts
IRS990/Form990PartVIISectionAGrp/PersonNm16Colette Wolfson
IRS990/Form990PartVIISectionAGrp/PersonNm17Karen Nevorski
IRS990/Form990PartVIISectionAGrp/PersonNm18Tim Emerick
IRS990/Form990PartVIISectionAGrp/PersonNm19Mary Jane Stanley
IRS990/Form990PartVIISectionAGrp/PersonNm20Ryan Brennan
IRS990/Form990PartVIISectionAGrp/PersonNm21Michelle Stesiak CPA
IRS990/Form990PartVIISectionAGrp/PersonNm22John Spike Abernethy
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IRS990/Form990PartVIISectionAGrp/TitleTxt0President/CEO/Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt1Dir. of Admin & Finance, part year
IRS990/Form990PartVIISectionAGrp/TitleTxt2Dir. of Admin & Finance, part year
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IRS990/Form990PartVIISectionAGrp/TitleTxt20Chairperson
IRS990/Form990PartVIISectionAGrp/TitleTxt21Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt22Assistant Treasurer
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IRS990/MissionDesc0Believing in the dignity of all people,the objective of REAL Services is to assist in establishing a community in which those we serve can maintain their independence to the maximum degree possible and find meaning and satisfaction throughout their lives. To fulfill our mission, the progams we offer enhance the quality of life. Additional programs provide education for individuals and families through Options Counseling, Aging and Disability Resource Center, Lunch n' Learns, Chronic Disease Management, Medicare Counseling, Financial Literacy, and more.
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Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$12.3$3.47$8.79$21.3$23.2$1.93
2024Detailed filing. Detailed filing data is available for this year.$15.0$4.52$10.5$30.0$30.8$0.76
2023Detailed filing. Detailed filing data is available for this year.$14.9$4.05$10.8$32.8$34.2$1.38
2022Detailed filing. Detailed filing data is available for this year.$14.9$3.00$11.9$31.2$30.7$0.56
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$16.3$4.18$12.1$25.5$23.8$1.73
2020Detailed filing. Detailed filing data is available for this year.$13.1$3.13$10.0$21.5$20.2$1.29
2019Detailed filing. Detailed filing data is available for this year.$11.2$2.12$9.09$20.2$19.1$1.07
2018Detailed filing. Detailed filing data is available for this year.$9.90$1.91$7.99$20.4$19.3$1.16
2017Detailed filing. Detailed filing data is available for this year.$8.41$1.60$6.81$16.8$16.4$0.35
2016Detailed filing. Detailed filing data is available for this year.$7.99$1.56$6.42$18.8$18.6$0.17
2015Detailed filing. Detailed filing data is available for this year.$7.75$1.43$6.33$18.2$17.9$0.29
2014Detailed filing. Detailed filing data is available for this year.$7.32$1.24$6.08$18.2$18.3$0.08
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.26$2.17$6.08$19.7
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.54$2.00$5.53$19.1
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.72$2.39$4.32$20.8