Civic Intelligence

Real Services Inc.

990 • Fiscal year 2017 • EIN 35-1157606

Jul 01, 2016 to Jun 30, 2017 • Filed on Oct 10, 2017

Organization Profilewww.RealServices.org

View Organization Page

PO Box 1835South Bend, IN 46634-1835

(574) 233-8205

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

48th percentile

0.19x

Higher debt load relative to assets than 48% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2017

Liabilities / Revenue

28th percentile

0.10x

Higher debt load relative to revenue than 28% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2017

Net Margin

47th percentile

2.1%

Higher net margin than 47% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2017

Top Officer Pay

42nd percentile

$153,000

Higher top officer pay than 42% of similar nonprofits.

Top officer pay equals 0.9% of source-year revenue.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2017

Asset Growth

52nd percentile

5.2%

Faster asset growth than 52% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2016 to 2017

Revenue Growth

16th percentile

-11%

Faster revenue growth than 16% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2016 to 2017

Balance Sheet
Liabilities / Assets48th percentile

Assets

Up

$8,407,569

Up $418,700 (+5.2%) from 2016

Net Assets

Up

$6,810,019

Up $385,216 (+6.0%) from 2016

Liabilities

Up

$1,597,550

Up $33,484 (+2.1%) from 2016

Revenue And Expenses
Liabilities / Revenue28th percentileNet Margin47th percentile

Revenue

Down

$16,794,449

Down $1,971,604 (-11%) from 2016

Expenses

Down

$16,448,102

Down $2,149,216 (-12%) from 2016

Net Income

Up

$346,347

Up $177,612 (+105%) from 2016

Historical Trend

Balance Sheet Trend

Asset Growth52nd percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$20M$15M$10M$5.0M$0Assets 2010: $6,716,875Liabilities 2010: $2,392,805Net Assets 2010: $4,324,0702010Assets 2012: $7,537,821Liabilities 2012: $2,004,529Net Assets 2012: $5,533,2922012Assets 2013: $8,255,405Liabilities 2013: $2,172,587Net Assets 2013: $6,082,8182013Assets 2014: $7,319,835Liabilities 2014: $1,236,964Net Assets 2014: $6,082,8712014Assets 2015: $7,754,953Liabilities 2015: $1,429,503Net Assets 2015: $6,325,4502015Assets 2016: $7,988,869Liabilities 2016: $1,564,066Net Assets 2016: $6,424,8032016Assets 2017: $8,407,569Liabilities 2017: $1,597,550Net Assets 2017: $6,810,0192017Assets 2018: $9,903,270Liabilities 2018: $1,911,056Net Assets 2018: $7,992,2142018Assets 2019: $11,209,533Liabilities 2019: $2,121,255Net Assets 2019: $9,088,2782019Assets 2020: $13,142,791Liabilities 2020: $3,131,350Net Assets 2020: $10,011,4412020Assets 2021: $16,314,628Liabilities 2021: $4,176,336Net Assets 2021: $12,138,2922021Assets 2022: $14,856,258Liabilities 2022: $3,002,329Net Assets 2022: $11,853,9292022Assets 2023: $14,876,938Liabilities 2023: $4,047,020Net Assets 2023: $10,829,9182023Assets 2024: $14,981,950Liabilities 2024: $4,520,013Net Assets 2024: $10,461,9372024Assets 2025: $12,257,785Liabilities 2025: $3,469,791Net Assets 2025: $8,787,9942025

Highlighted filing

2017

Assets$8,407,569
Liabilities$1,597,550
Net Assets$6,810,019
Open 2017 Filing

Operations Trend

Revenue Growth16th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$40M$30M$20M$10M$0-$10MExpenses 2010: $20,772,8752010Expenses 2012: $19,112,8592012Expenses 2013: $19,671,0902013Revenue 2014: $18,232,934Expenses 2014: $18,312,878Net Income 2014: -$79,9442014Revenue 2015: $18,234,215Expenses 2015: $17,948,383Net Income 2015: $285,8322015Revenue 2016: $18,766,053Expenses 2016: $18,597,318Net Income 2016: $168,7352016Revenue 2017: $16,794,449Expenses 2017: $16,448,102Net Income 2017: $346,3472017Revenue 2018: $20,445,625Expenses 2018: $19,286,691Net Income 2018: $1,158,9342018Revenue 2019: $20,205,081Expenses 2019: $19,136,312Net Income 2019: $1,068,7692019Revenue 2020: $21,488,865Expenses 2020: $20,198,119Net Income 2020: $1,290,7462020Revenue 2021: $25,491,120Expenses 2021: $23,760,732Net Income 2021: $1,730,3882021Revenue 2022: $31,243,370Expenses 2022: $30,687,555Net Income 2022: $555,8152022Revenue 2023: $32,837,040Expenses 2023: $34,221,145Net Income 2023: -$1,384,1052023Revenue 2024: $29,994,742Expenses 2024: $30,756,901Net Income 2024: -$762,1592024Revenue 2025: $21,317,307Expenses 2025: $23,243,906Net Income 2025: -$1,926,5992025

Highlighted filing

2017

Revenue$16,794,449
Expenses$16,448,102
Net Income$346,347
Open 2017 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2016 to Jun 30, 2017
Signed
Oct 10, 2017
Return Version
2016v3.0
Gross Receipts
$16,825,809
Mission and Program Overview

Mission

Real services assists in establishing a community in which those we serve can maintain their independence to the maximum degree possible and find meaning and satisfaction throughout their lives. We offer services in 12 counties across northern indiana, including elkhart, fulton, jasper, kosciusko, lake, laporte, marshall, newton, porter, pulaski, starke, and st. Joseph.

Believing in the dignity of all people, the objective of REAL Services is to assist in establishing a community in which those we serve can maintain their independence to the maximum degree possible and find meaning and satisfaction throughout their lives.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$2,900,516$3,258,450▲ $357,934
Pledges and Grants Receivable$1,894,862$1,776,155▼ $118,707
Savings and Temporary Cash Investments$1,233,818$1,399,435▲ $165,617
Land, Buildings, and Equipment, Net$979,956$960,972▼ $18,984
Prepaid Expenses and Deferred Charges$3,030$3,566▲ $536
Total Assets$7,988,869$8,407,569▲ $418,700
Other Assets Total$976,687$1,008,991▲ $32,304
Liabilities
Accounts Payable and Accrued Expenses$1,031,971$1,044,459▲ $12,488
Other Liabilities$225,733$330,028▲ $104,295
Deferred Revenue$113,952$141,513▲ $27,561
Escrow Account Liability$192,410$81,550▼ $110,860
Total Liabilities$1,564,066$1,597,550▲ $33,484
Net Assets / Fund Balance
Unrestricted Net Assets$4,504,682$5,024,396▲ $519,714
Temporarily Rstr Net Assets$1,420,121$1,285,623▼ $134,498
Permanently Rstr Net Assets$500,000$500,000→ $0
Total Net Assets Fund Balance$6,424,803$6,810,019▲ $385,216
Total Liabilities and Net Assets / Fund Balance$7,988,869$8,407,569▲ $418,700

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$747,419$203,522$950,941
Other Land Buildings$154,149$502,360$656,509
Equipment$59,404$324,309$383,713
Leasehold Improvements-$48,411$48,411
Other Assets Org$143,500--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2016$500,000-▲ $30,648$30,648$500,000
2015$500,000-▲ $61,407$61,407$500,000
2014$500,000-▲ $31,210$31,210$500,000
2013$500,000-▲ $23,616$23,616$500,000
2012$500,000-▲ $22,108$22,108$500,000
Compensation and Service Providers
Top Officer Pay42nd percentile

Employees

NameTitleBaseOtherTotal
Michelle Stesiak CPADirector$110,178$42,822$153,000
Rebecca Zaseck-$110,178$42,822$153,000
Steven WattsDirector$85,415$24,647$110,062

Board Members and Trustees

NameTitle
Mary Jane StanleyChairperson
Karen NevorskiChairperson elect
Mary K DownesPast Chairperson
Rebecca ZaseckPresident/CEO/Secretary
Colette WolfsonDirector
Debra Jenkins JdDirector
Dr Joann BurkeDirector
Edward BaerDirector
John AbernethyDirector
Laura HenningsDirector
Peter MullenDirector
R Wyatt Mick JdDirector
Rafael MortonDirector
Robert Mendoza CPADirector
Ryan BrennanDirector
Senator David NiezgodskiDirector
Steven a Goldberg CPADirector
Thomas EhlersDirector
William CushwaDirector
Andrew S VargoDirector Admin. & Finance
Tim EmerickAssistant Treasurer
Margaret CugginoTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Help at HomeHome Health Care1 N State St Ste 800, Chicago, IL 60602$603,814
Compassionate CareHone Health Care3355 Douglas Road, South Bend, IN 46635$286,066
Helping Hands Home CareHome Health Care10202 W 400 N, Michigan City, IN 46360$216,743
Jackson RefrigerationWeatherization services1980 W Toto Road, North Judson, IN 46366$174,268
Comfort KeepersHome Health Care6910 N Main, Granger, IN 46530$152,891
Revenue and Support

Revenue Composition

Contributions and Grants
$15,505,399
Program Service Revenue
$1,110,414
Investment Income
$28,687
Other Revenue
$149,949
All Other Contributions
$3,944,841
Change in Net Assets
$346,347
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Grants and Similar Amounts Paid$7,294,324
Salaries, Compensation, and Employee Benefits$6,976,100
Other Expenses$2,177,678
Total Fundraising Expense$49,982
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Grants to Domestic Individuals$6,717,860--$6,717,860
Other Salaries and Wages$4,671,278$315,761$19,007$5,006,046
Other Employee Benefits$1,041,515$33,494$79$1,075,088
Grants to Domestic Orgs$576,464--$576,464
Occupancy$426,548$116$5,397$432,061
Payroll Taxes$351,582$38,999$1,476$392,057
Current Officers, Directors, Trustees, and Key Employees$0$272,860$0$272,860
Office Expenses$215,230$38,690$6,230$260,150
Pension Plan Contributions$212,269$16,826$954$230,049
Travel$128,375$1,574$556$130,505
Depreciation Depletion$107,010$11,930$0$118,940
Insurance$84,273$4,821$680$89,774
All Other Expenses$65,416$711$10,109$76,236
Information Technology$50,736$4,073$243$55,052
Other Expenses$39,853$6,011$165$46,029
Advertising$34,268$263$4,457$38,988
Fees for Services Accounting$0$37,390$0$37,390
Fees for Services Legal$0$743$0$743
Conferences and Meetings$681$0$0$681
Total Functional Expenses$15,613,746$784,374$49,982$16,448,102
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Michiana Resources IncMichigan City, IN501(c)(3)Senior services$86,071
Kosciusko County Council on Aging and AgedWarsaw, IN501(c)(3)Senior services$79,697
Council on Aging of Elkhart County IncElkhart, IN501(c)(3)Senior services$71,896
Marshall County Older AdultsPlymouth, IN501(c)(3)Senior services & General support$52,493
Combined Community ServicesWarsaw, IN501(c)(3)General support$49,396
LaPorte County Meals on WheelsMichigan City, IN501(c)(3)Senior services$48,628
Elkhart General HospitalElkhart, IN501(c)(3)Senior services$36,249
Elkhart Child Development CtrElkhart, IN501(c)(3)General support$27,500
St Margaret's HouseSouth Bend, IN501(c)(3)General support$25,500
The Window IncGoshen, IN501(c)(3)Senior services$21,939
Indiana Legal Services IncIndianapolis, IN501(c)(3)Senior services$18,825
Compassion Health CareRochester, IN501(c)(3)Senior services$17,416
LaPorte Meals on WheelsLaPorte, IN501(c)(3)Senior services$17,136
Habitat for HumanityGoshen, IN501(c)(3)General support$10,001
La Casa de AmisteadSouth Bend, IN501(c)(3)General support$8,717
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
Yes
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Gaming Gross Income$100,220
Gaming Direct Expenses$26,750
Fundraising Gross Income$18,875
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Walks$87,376-$10,657-
Age of Excellence Luncheon$97,475$18,875$6,197$12,678
Total Events$184,851$18,875$58,388$-39,513
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Accrued deferred compensation plan benefits$167,500
Accrued employee benefits$162,528
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No
Filing and Contact Details

Filer

Filer Name
REAL Services Inc
EIN
35-1157606
Phone
5742338205
Address
PO Box 1835, South Bend, IN 46634-1835

Signing Officer

Name
Rebecca a Zaseck
Title
President/CEO
Phone
5742338205
Signed
2017-10-10
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Rebecca a Zaseck
Formed
1966
Legal Domicile
In
Voting Board Members
22
Independent Board Members
22
Employees
248
Volunteers
4,011

Preparer

Firm
CULLAR & ASSOCIATES PC CPA'S
Address
218 W WASHINGTON ST SUITE 300, SOUTH BEND, IN 46601
Preparer
Richard J Cullar CPA
Phone
5742888320
Supplemental Narrative

Additional Explanations

Pt VI, Line 11B

“A copy of the Form 990 was provided to the President/CEO, Director of Finance, and all members of the Board of Directors for review and comment prior to the January 2018 Board meeting, at which it was approved for filing after a detailed presentation by the tax preparer.”

Pt VI, Line 12C

“Persons covered by this policy will annually disclose to the Chair of the Board of Directors, on a form provided by the Agency, interests that could give rise to conflicts of interest. For each interest disclosed to the Chair of the Board of Directors, the Chair will determine whether to take no action, assure full disclosure to the Board, ask the person to recuse him or herself from participation in related decisions within the Agency, or ask the person to resign his/her positionn with the Agency.”

Pt VI, Line 15A

“The independent Finance Committee of the Board of Directors reviews comparable salary studies in setting compensation. This was last performed in May 2017.”

Pt VI, Line 15B

“Comparable steps are taken to determine salaries of other key employees. This was last performed in May 2017.”

Pt VI, Line 19

“The Organization's governing documents, conflict of interest policy, and financial statements are made available to the public upon request. Members of the public may come to our offices and review all documents.”

Pt VII, Col (E)

“The President/CEO and the Director of Finance and Administration each work a combined total of approximately 37.5 hours for REAL Services, Inc., REAL Services Housing, Inc., and REAL Services Foundation, Inc.”

Pt XI

“Line 9: Increase in value of beneficial interest in assets held by Community Foundation of St. Joseph County of $38,869.”

Form 990, Part III, Line 4D

“WEATHERIZATION-families whose income is below 150% of 774877. 535482. 0.”

Form 990, Part III, Line 4D

“NUTRITION - provides low-cost nutritous meals, with 1930842. 27062. 459222.”

Form 990, Part III, Line 4D

“COMMUNITY SERVICES - provides a range of services 660047. 172612. 0.”

Form 990, Part III, Line 4D

“AREA AGENCY ON AGING - provides a variety of 1381645. 636085. 0.”

Form 990, Part III, Line 4D

“FOSTER GRANDPARENTS-provides an opportunity 215776. 122712. 0.”

Form 990, Part III, Line 4D

“TRANSPORTATION-provides escort and transportation 239806. 1405. 98020.”

Form 990, Part III, Line 4D

“GUARDIANSHIP-serves the interests of older adults 203797. 954. 16166.”

Form 990, Part III, Line 4D

“CRIME VICTIM-provides personal counseling, 18616. 0. 245.”

Form 990, Part III, Line 4D

“ALZHEIMER'S AND DEMENTIA SERVICES - provides education 468878. 25668. 520059.”

Form 990, Part IX, Line 24E

“Other 11355. 10493. 494. 368.”

Form 990, Part IX, Line 24E

“Dues and subscriptions 37396. 36158. 845. 393.”

Form 990, Part IX, Line 24E

“Training 11539. 11152. 387. 0.”

Form 990, Part IX, Line 24E

“Recognition 6834. 6514. 90. 230.”

Form 990, Part IX, Line 24E

“Background checks 1099. 1099. 0. 0.”

Form 990, Part IX, Line 24E

“Assistance to individuals 8013. 0. -1105. 9118.”

Financial Statement Notes

Pt IV, Line 2B

“The Organization serves as legal guardian for certain older adults, holding assets on their behalf.”

Pt V, Line 4

“Income from the permanent endowment is donor-restricted for the Organization's Caregiver Connection program.”

Pt X, Line 2

“The Organization recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the position will be sustained on examination by taxing authorities based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position are measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement. Examples of tax positions include the tax-exempt status of the Organization and positions related to the potential sources of unrelated business taxable income. Management has not identified any uncertain tax positions taken or expected to be taken in a tax return, and there are no unrecognized tax benefits recorded as liabilities in the accompanying financial statements. The Organization classifies interest and penalties, if any, associated with uncertain tax positions as a component of income tax expense. There was no accrued interest or penalties related to unrecognized tax benefits at either June 30, 2017 or 2016, or any interest or penalties expense related to unrecognized tax benefits for the years then ended. All three entities are no longer subject to examination by the Internal Revenue Service or the State of Indiana for years prior to June 30, 2014.”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm17MARY JANE STANLEY
IRS990/Form990PartVIISectionAGrp/PersonNm18MARY K DOWNES
IRS990/Form990PartVIISectionAGrp/PersonNm19KAREN NEVORSKI
IRS990/Form990PartVIISectionAGrp/PersonNm20MARGARET CUGGINO
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IRS990/Form990PartVIISectionAGrp/TitleTxt4Director
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IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Chairperson
IRS990/Form990PartVIISectionAGrp/TitleTxt18Past Chairperson
IRS990/Form990PartVIISectionAGrp/TitleTxt19Chairperson elect
IRS990/Form990PartVIISectionAGrp/TitleTxt20Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt21Assistant Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt22President/CEO/Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt23Dir. Admin. & Finance
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IRS990/OtherExpensesGrp/Desc3Equipment expense
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IRS990/OtherExpensesGrp/FundraisingAmt1588
IRS990/OtherExpensesGrp/FundraisingAmt20
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IRS990/OtherExpensesGrp/ManagementAndGeneralAmt115
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt20
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IRS990/OtherExpensesGrp/ProgramServicesAmt0702286
IRS990/OtherExpensesGrp/ProgramServicesAmt1101530
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IRS990/OtherExpensesGrp/ProgramServicesAmt339853
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IRS990/OtherExpensesGrp/TotalAmt1102133
IRS990/OtherExpensesGrp/TotalAmt286572
IRS990/OtherExpensesGrp/TotalAmt346029
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IRS990/OtherSalariesAndWagesGrp/FundraisingAmt019007

Document Assets

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Filings

Displayed year

2017 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$8,407,569
Liabilities
$1,597,550
Net assets
$6,810,019
Revenue
$16,794,449
Expenses
$16,448,102
Net income
$346,347
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$12.3$3.47$8.79$21.3$23.2$1.93
2024Detailed filing. Detailed filing data is available for this year.$15.0$4.52$10.5$30.0$30.8$0.76
2023Detailed filing. Detailed filing data is available for this year.$14.9$4.05$10.8$32.8$34.2$1.38
2022Detailed filing. Detailed filing data is available for this year.$14.9$3.00$11.9$31.2$30.7$0.56
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$16.3$4.18$12.1$25.5$23.8$1.73
2020Detailed filing. Detailed filing data is available for this year.$13.1$3.13$10.0$21.5$20.2$1.29
2019Detailed filing. Detailed filing data is available for this year.$11.2$2.12$9.09$20.2$19.1$1.07
2018Detailed filing. Detailed filing data is available for this year.$9.90$1.91$7.99$20.4$19.3$1.16
2017Detailed filing. Detailed filing data is available for this year.$8.41$1.60$6.81$16.8$16.4$0.35
2016Detailed filing. Detailed filing data is available for this year.$7.99$1.56$6.42$18.8$18.6$0.17
2015Detailed filing. Detailed filing data is available for this year.$7.75$1.43$6.33$18.2$17.9$0.29
2014Detailed filing. Detailed filing data is available for this year.$7.32$1.24$6.08$18.2$18.3$0.08
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.26$2.17$6.08$19.7
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.54$2.00$5.53$19.1
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.72$2.39$4.32$20.8