Civic Intelligence

Real Services Inc.

990 • Fiscal year 2018 • EIN 35-1157606

Jul 01, 2017 to Jun 30, 2018 • Filed on Oct 24, 2018

Organization Profilewww.RealServices.org

View Organization Page

PO Box 1835South Bend, IN 46634-1835

(574) 233-8205

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

48th percentile

0.19x

Higher debt load relative to assets than 48% of similar nonprofits.

2018 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2018

Liabilities / Revenue

28th percentile

0.09x

Higher debt load relative to revenue than 28% of similar nonprofits.

2018 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2018

Net Margin

58th percentile

5.7%

Higher net margin than 58% of similar nonprofits.

2018 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2018

Top Officer Pay

45th percentile

$161,274

Higher top officer pay than 45% of similar nonprofits.

Top officer pay equals 0.8% of source-year revenue.

2018 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2018

Asset Growth

84th percentile

18%

Faster asset growth than 84% of similar nonprofits.

2018 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2017 to 2018

Revenue Growth

79th percentile

22%

Faster revenue growth than 79% of similar nonprofits.

2018 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2017 to 2018

Balance Sheet
Liabilities / Assets48th percentile

Assets

Up

$9,903,270

Up $1,495,701 (+18%) from 2017

Net Assets

Up

$7,992,214

Up $1,182,195 (+17%) from 2017

Liabilities

Up

$1,911,056

Up $313,506 (+20%) from 2017

Revenue And Expenses
Liabilities / Revenue28th percentileNet Margin58th percentile

Revenue

Up

$20,445,625

Up $3,651,176 (+22%) from 2017

Expenses

Up

$19,286,691

Up $2,838,589 (+17%) from 2017

Net Income

Up

$1,158,934

Up $812,587 (+235%) from 2017

Historical Trend

Balance Sheet Trend

Asset Growth84th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$20M$15M$10M$5.0M$0Assets 2010: $6,716,875Liabilities 2010: $2,392,805Net Assets 2010: $4,324,0702010Assets 2012: $7,537,821Liabilities 2012: $2,004,529Net Assets 2012: $5,533,2922012Assets 2013: $8,255,405Liabilities 2013: $2,172,587Net Assets 2013: $6,082,8182013Assets 2014: $7,319,835Liabilities 2014: $1,236,964Net Assets 2014: $6,082,8712014Assets 2015: $7,754,953Liabilities 2015: $1,429,503Net Assets 2015: $6,325,4502015Assets 2016: $7,988,869Liabilities 2016: $1,564,066Net Assets 2016: $6,424,8032016Assets 2017: $8,407,569Liabilities 2017: $1,597,550Net Assets 2017: $6,810,0192017Assets 2018: $9,903,270Liabilities 2018: $1,911,056Net Assets 2018: $7,992,2142018Assets 2019: $11,209,533Liabilities 2019: $2,121,255Net Assets 2019: $9,088,2782019Assets 2020: $13,142,791Liabilities 2020: $3,131,350Net Assets 2020: $10,011,4412020Assets 2021: $16,314,628Liabilities 2021: $4,176,336Net Assets 2021: $12,138,2922021Assets 2022: $14,856,258Liabilities 2022: $3,002,329Net Assets 2022: $11,853,9292022Assets 2023: $14,876,938Liabilities 2023: $4,047,020Net Assets 2023: $10,829,9182023Assets 2024: $14,981,950Liabilities 2024: $4,520,013Net Assets 2024: $10,461,9372024Assets 2025: $12,257,785Liabilities 2025: $3,469,791Net Assets 2025: $8,787,9942025

Highlighted filing

2018

Assets$9,903,270
Liabilities$1,911,056
Net Assets$7,992,214
Open 2018 Filing

Operations Trend

Revenue Growth79th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$40M$30M$20M$10M$0-$10MExpenses 2010: $20,772,8752010Expenses 2012: $19,112,8592012Expenses 2013: $19,671,0902013Revenue 2014: $18,232,934Expenses 2014: $18,312,878Net Income 2014: -$79,9442014Revenue 2015: $18,234,215Expenses 2015: $17,948,383Net Income 2015: $285,8322015Revenue 2016: $18,766,053Expenses 2016: $18,597,318Net Income 2016: $168,7352016Revenue 2017: $16,794,449Expenses 2017: $16,448,102Net Income 2017: $346,3472017Revenue 2018: $20,445,625Expenses 2018: $19,286,691Net Income 2018: $1,158,9342018Revenue 2019: $20,205,081Expenses 2019: $19,136,312Net Income 2019: $1,068,7692019Revenue 2020: $21,488,865Expenses 2020: $20,198,119Net Income 2020: $1,290,7462020Revenue 2021: $25,491,120Expenses 2021: $23,760,732Net Income 2021: $1,730,3882021Revenue 2022: $31,243,370Expenses 2022: $30,687,555Net Income 2022: $555,8152022Revenue 2023: $32,837,040Expenses 2023: $34,221,145Net Income 2023: -$1,384,1052023Revenue 2024: $29,994,742Expenses 2024: $30,756,901Net Income 2024: -$762,1592024Revenue 2025: $21,317,307Expenses 2025: $23,243,906Net Income 2025: -$1,926,5992025

Highlighted filing

2018

Revenue$20,445,625
Expenses$19,286,691
Net Income$1,158,934
Open 2018 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2017 to Jun 30, 2018
Signed
Oct 24, 2018
Return Version
2017v2.2
Gross Receipts
$20,477,645
Mission and Program Overview

Mission

Real services assists in establishing a community in which those we serve can maintain their independence to the maximum degree possible and find meaning and satisfaction throughout their lives. We offer services in 12 counties across northern indiana, including elkhart, fulton, jasper, kosciusko, lake, laporte, marshall, newton, porter, pulaski, starke, and st. Joseph.

Believing in the dignity of all people, our objective is to assist in establishing a community in which those we serve can maintain their independence to the maximum degree possible.

Balance Sheet Detail
LineBeginningEndChange
Assets
Pledges and Grants Receivable$1,776,155$2,770,320▲ $994,165
Savings and Temporary Cash Investments$1,399,435$2,703,663▲ $1,304,228
Cash and Non-Interest-Bearing Accounts$3,258,450$2,091,602▼ $1,166,848
Land, Buildings, and Equipment, Net$960,972$1,146,030▲ $185,058
Prepaid Expenses and Deferred Charges$3,566$6,907▲ $3,341
Total Assets$8,407,569$9,903,270▲ $1,495,701
Other Assets Total$1,008,991$1,184,748▲ $175,757
Liabilities
Accounts Payable and Accrued Expenses$1,044,459$1,193,213▲ $148,754
Other Liabilities$330,028$480,586▲ $150,558
Deferred Revenue$141,513$153,769▲ $12,256
Escrow Account Liability$81,550$83,488▲ $1,938
Total Liabilities$1,597,550$1,911,056▲ $313,506
Net Assets / Fund Balance
Unrestricted Net Assets$5,024,396$5,738,450▲ $714,054
Temporarily Rstr Net Assets$1,285,623$1,753,764▲ $468,141
Permanently Rstr Net Assets$500,000$500,000→ $0
Total Net Assets Fund Balance$6,810,019$7,992,214▲ $1,182,195
Total Liabilities and Net Assets / Fund Balance$8,407,569$9,903,270▲ $1,495,701

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$718,802$232,139$950,941
Other Land Buildings$310,967$533,567$844,534
Equipment$116,261$353,937$470,198
Leasehold Improvements-$48,411$48,411
Other Assets Org$192,500--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2017$500,000-▲ $30,872$30,872$500,000
2016$500,000-▲ $30,648$30,648$500,000
2015$500,000-▲ $61,407$61,407$500,000
2014$500,000-▲ $31,210$31,210$500,000
2013$500,000-▲ $23,616$23,616$500,000
Compensation and Service Providers
Top Officer Pay45th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Rebecca ZaseckPresident/CEO/SecretaryFT$117,290$43,984$161,274
Rebecca Zaseck--$117,290$43,984$161,274
Andrew S VargoDirector Admin. & FinanceFT$89,106$25,904$115,010

Board Members and Trustees

NameTitle
Mary Jane StanleyChairperson
Karen NevorskiChairperson elect
Colette WolfsonDirector
Debra Jenkins JdDirector
Dr Joann BurkeDirector
Edward BaerDirector
John AbernethyDirector
Laura HenningsDirector
Michelle Stesiak CPADirector
Peter MullenDirector
R Wyatt Mick JdDirector
Rafael MortonDirector
Robert Mendoza CPADirector
Ryan BrennanDirector
Senator David NiezgodskiDirector
Steven WattsDirector
Steven a Goldberg CPADirector
Thomas EhlersDirector
William CushwaDirector
Tim EmerickAssistant Treasurer
Margaret CugginoTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Help at HomeHome Health Care1 N State St Ste 800, Chicago, IL 60602$464,008
Compassionate CareHone Health Care3355 Douglas Road, South Bend, IN 46635$213,629
Comfort KeepersHome Health Care6910 N Main, Granger, IN 46530$138,949
Helping Hands Home CareHome Health Care10202 W 400 N, Michigan City, IN 46360$125,207
Warner ConstructionWeatherization services29151 Tyler Road, Walkerton, IN 46574$109,015
Revenue and Support

Revenue Composition

Contributions and Grants
$18,845,187
Program Service Revenue
$1,409,276
Investment Income
$31,386
Other Revenue
$159,776
All Other Contributions
$1,191,871
Change in Net Assets
$1,158,934
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Grants and Similar Amounts Paid$10,202,769
Salaries, Compensation, and Employee Benefits$6,775,807
Other Expenses$2,308,115
Total Fundraising Expense$49,978
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Grants to Domestic Individuals$9,643,736--$9,643,736
Other Salaries and Wages$4,642,047$268,120$9,006$4,919,173
Other Employee Benefits$956,272$37,700$159$994,131
Grants to Domestic Orgs$559,033--$559,033
Occupancy$428,440$12,765$15,922$457,127
Payroll Taxes$346,378$40,172$687$387,237
Current Officers, Directors, Trustees, and Key Employees$0$277,956$0$277,956
Office Expenses$191,817$36,421$12,976$241,214
Pension Plan Contributions$200,615$-3,703$398$197,310
Travel$126,413$1,968$906$129,287
Depreciation Depletion$102,247$19,381$0$121,628
All Other Expenses$88,419$28,140$2,725$119,284
Information Technology$80,860$4,915$417$86,192
Insurance$72,632$2,228$151$75,011
Fees for Services Accounting$0$42,670$0$42,670
Advertising$29,535$1,333$6,480$37,348
Other Expenses$40,599$-8,875$23$31,747
Total Functional Expenses$18,475,359$761,354$49,978$19,286,691
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Michiana Resources IncMichigan City, IN501(c)(3)Senior services$85,647
Kosciusko County Council on Aging and AgedWarsaw, IN501(c)(3)Senior services$81,847
Council on Aging of Elkhart County IncElkhart, IN501(c)(3)Senior services$70,785
Combined Community ServicesWarsaw, IN501(c)(3)General support$52,748
LaPorte County Meals on WheelsMichigan City, IN501(c)(3)Senior services$52,553
Marshall County Older AdultsPlymouth, IN501(c)(3)Senior services & General support$38,064
Elkhart Child Development CtrElkhart, IN501(c)(3)General support$29,250
St Margaret's HouseSouth Bend, IN501(c)(3)General support$28,001
The Window IncGoshen, IN501(c)(3)Senior services$24,739
Elkhart General HospitalElkhart, IN501(c)(3)Senior services$22,660
Indiana Legal Services IncIndianapolis, IN501(c)(3)Senior services$19,109
LaPorte Meals on WheelsLaPorte, IN501(c)(3)Senior services$16,382
Compassion Health CareRochester, IN501(c)(3)Senior services$15,403
Habitat for HumanityGoshen, IN501(c)(3)General support$12,750
La Casa de AmisteadSouth Bend, IN501(c)(3)General support$9,095
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
Yes
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Gaming Gross Income$113,893
Gaming Direct Expenses$32,020
Fundraising Gross Income$17,025
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Walks$80,365-$10,500-
Age of Excellence Luncheon$85,975$17,025-$17,025
Total Events$166,340$17,025$37,775$-20,750
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Accrued employee benefits$264,086
Accrued deferred compensation plan benefits$216,500
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No
Filing and Contact Details

Filer

Filer Name
REAL Services Inc
EIN
35-1157606
Phone
5742338205
Address
PO Box 1835, South Bend, IN 46634-1835

Signing Officer

Name
Rebecca a Zaseck
Title
President/CEO
Phone
5742338205
Signed
2018-10-24
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Rebecca a Zaseck
Formed
1966
Legal Domicile
In
Voting Board Members
21
Independent Board Members
21
Employees
230
Volunteers
600

Preparer

Firm
CULLAR & ASSOCIATES PC CPA'S
Address
218 W WASHINGTON ST SUITE 300, SOUTH BEND, IN 46601
Preparer
Richard J Cullar CPA
Phone
5742888320
Supplemental Narrative

Additional Explanations

Pt VI, Line 11B

“A copy of the Form 990 was provided to the President/CEO, Director of Finance, and all members of the Board of Directors for review and comment prior to the January 2019 Board meeting, at which it was approved for filing after a detailed presentation by the tax preparer.”

Pt VI, Line 12C

“Persons covered by this policy will annually disclose to the Chair of the Board of Directors, on a form provided by the Agency, interests that could give rise to conflicts of interest. For each interest disclosed to the Chair of the Board of Directors, the Chair will determine whether to take no action, assure full disclosure to the Board, ask the person to recuse him or herself from participation in related decisions within the Agency, or ask the person to resign his/her position with the Agency.”

Pt VI, Line 15A

“The independent Finance Committee of the Board of Directors reviews comparable salary studies in setting compensation. This was last performed in May 2018.”

Pt VI, Line 15B

“Comparable steps are taken to determine salaries of other key employees. This was last performed in May 2018.”

Pt VI, Line 19

“The Organization's governing documents, conflict of interest policy, and financial statements are made available to the public upon request. Members of the public may come to our offices and review all documents.”

Pt VII, Col (E)

“The President/CEO and the Director of Finance and Administration each work a combined total of approximately 37.5 hours for REAL Services, Inc., REAL Services Housing, Inc., and REAL Services Foundation, Inc. Members of the Board of Directors each work a combined total of approximately 2 hours per week for REAL Services, Inc., REAL Services Housing, Inc., and REAL Services Foundation, Inc.”

Pt XI

“Line 9: Increase in value of beneficial interest in assets held by Community Foundation of St. Joseph County of $23,261.”

Form 990, Part III, Line 4D

“WEATHERIZATION-families whose income is below 150% of 662758. 389222. 0.”

Form 990, Part III, Line 4D

“NUTRITION - provides low-cost nutritous meals, with 1983248. 23888. 551426.”

Form 990, Part III, Line 4D

“COMMUNITY SERVICES - provides a range of services 553040. 179811. 0.”

Form 990, Part III, Line 4D

“AREA AGENCY ON AGING - provides a variety of 779715. 228732. 3530.”

Form 990, Part III, Line 4D

“FOSTER GRANDPARENTS-provides an opportunity 224415. 123860. 0.”

Form 990, Part III, Line 4D

“TRANSPORTATION-provides escort and transportation 258060. 1053. 103849.”

Form 990, Part III, Line 4D

“GUARDIANSHIP-serves the interests of older adults 175600. 236. 45677.”

Form 990, Part III, Line 4D

“CRIME VICTIM-provides personal counseling, 78. 50. 39.”

Form 990, Part III, Line 4D

“ALZHEIMER'S AND DEMENTIA SERVICES - provides education 380146. 19001. 399202.”

Form 990, Part IX, Line 24E

“Other 31616. 29456. 2086. 74.”

Form 990, Part IX, Line 24E

“Dues and subscriptions 46815. 44365. 519. 1931.”

Form 990, Part IX, Line 24E

“Training 14668. 8545. 6121. 2.”

Form 990, Part IX, Line 24E

“Recognition 6103. 5400. 703. 0.”

Form 990, Part IX, Line 24E

“Assistance to individuals 19429. 0. 18711. 718.”

Form 990, Part IX, Line 24E

“Background checks 653. 653. 0. 0.”

Financial Statement Notes

Pt IV, Line 2B

“The Organization serves as legal guardian for certain older adults, holding assets on their behalf.”

Pt V, Line 4

“Income from the permanent endowment is donor-restricted for the Organization's Caregiver Connection program.”

Pt X, Line 2

“The Organization recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the position will be sustained on examination by taxing authorities based on the technical merits of the position. The tax benefits recognized in the consolidated financial statements from such a position are measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement. Examples of tax positions include the tax-exempt status of the Organization and positions related to the potential sources of unrelated business taxable income. Management has not identified any uncertain tax positions taken or expected to be taken in a tax return, and there are no unrecognized tax benefits recorded as liabilities in the accompanying consolidated financial statements. The Organization classifies interest and penalties, if any, associated with uncertain tax positions as a component of income tax expense. There was no accrued interest or penalties related to unrecognized tax benefits at either June 30, 2018 or 2017, or any interest or penalties expense related to unrecognized tax benefits for the years then ended. All three entities are no longer subject to examination by the Internal Revenue Service or the State of Indiana for years prior to June 30, 2015.”

Raw XML AppendixShowing 400 of 1,038 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0ENERGY ASSISTANCE-HELPS INCOME ELIGIBLE HOUSEHOLDS WITH THEIR HEATING EXPENSES DURING THE WINTER MONTHS. THE PROGRAM PROVIDES A CREDIT ON A FAMILY'S GAS AND/OR ELECTRIC BILL. THE AVERAGE ASSISTANCE IS $397 PER HEATING SEASON. 7,960 FAMILIES WERE ASSISTED IN A FIVE-COUNTY AREA.
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IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Chairperson
IRS990/Form990PartVIISectionAGrp/TitleTxt18Chairperson elect
IRS990/Form990PartVIISectionAGrp/TitleTxt19Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt20Assistant Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt21President/CEO/Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt22Dir. Admin. & Finance
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IRS990/OtherExpensesGrp/FundraisingAmt323
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IRS990/OtherExpensesGrp/TotalAmt291105
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Document Assets

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Filings

Displayed year

2018 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$9,903,270
Liabilities
$1,911,056
Net assets
$7,992,214
Revenue
$20,445,625
Expenses
$19,286,691
Net income
$1,158,934
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$12.3$3.47$8.79$21.3$23.2$1.93
2024Detailed filing. Detailed filing data is available for this year.$15.0$4.52$10.5$30.0$30.8$0.76
2023Detailed filing. Detailed filing data is available for this year.$14.9$4.05$10.8$32.8$34.2$1.38
2022Detailed filing. Detailed filing data is available for this year.$14.9$3.00$11.9$31.2$30.7$0.56
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$16.3$4.18$12.1$25.5$23.8$1.73
2020Detailed filing. Detailed filing data is available for this year.$13.1$3.13$10.0$21.5$20.2$1.29
2019Detailed filing. Detailed filing data is available for this year.$11.2$2.12$9.09$20.2$19.1$1.07
2018Detailed filing. Detailed filing data is available for this year.$9.90$1.91$7.99$20.4$19.3$1.16
2017Detailed filing. Detailed filing data is available for this year.$8.41$1.60$6.81$16.8$16.4$0.35
2016Detailed filing. Detailed filing data is available for this year.$7.99$1.56$6.42$18.8$18.6$0.17
2015Detailed filing. Detailed filing data is available for this year.$7.75$1.43$6.33$18.2$17.9$0.29
2014Detailed filing. Detailed filing data is available for this year.$7.32$1.24$6.08$18.2$18.3$0.08
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.26$2.17$6.08$19.7
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.54$2.00$5.53$19.1
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.72$2.39$4.32$20.8