Civic Intelligence

Better Business Bureau Inc

990 • Fiscal year 2023 • EIN 35-0177190

Jan 01, 2023 to Dec 31, 2023 • Filed on Jul 30, 2024

Organization ProfileWWW.BBB.ORG/LOCAL-BBB/BBB-SERVING-CENTRAL

View Organization Page

2601 Fortune Circle East Suite 103AIndianapolis, IN 46241

(317) 488-2201

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

81st percentile

0.45x

Higher debt load relative to assets than 81% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2023

Liabilities / Revenue

65th percentile

0.30x

Higher debt load relative to revenue than 65% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2023

Net Margin

53rd percentile

5.1%

Higher net margin than 53% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2023

Top Officer Pay

68th percentile

$194,119

Higher top officer pay than 68% of similar nonprofits.

Top officer pay equals 7.9% of source-year revenue.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2023

Asset Growth

66th percentile

12%

Faster asset growth than 66% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2022 to 2023

Revenue Growth

82nd percentile

28%

Faster revenue growth than 82% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2022 to 2023

Balance Sheet
Liabilities / Assets81st percentile

Assets

Up

$1,660,921

Up $180,368 (+12%) from 2022

Net Assets

Up

$921,660

Up $166,323 (+22%) from 2022

Liabilities

Up

$739,261

Up $14,045 (+1.9%) from 2022

Revenue And Expenses
Liabilities / Revenue65th percentileNet Margin53rd percentile

Revenue

Up

$2,471,213

Up $538,318 (+28%) from 2022

Expenses

Up

$2,345,743

Up $409,592 (+21%) from 2022

Net Income

Up

$125,470

Up $128,726 (+3954%) from 2022

Historical Trend

Balance Sheet Trend

Asset Growth66th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$2.0M$1.5M$1.0M$500K$0Assets 2014: $777,417Liabilities 2014: $242,393Net Assets 2014: $535,0242014Assets 2015: $657,238Liabilities 2015: $218,941Net Assets 2015: $438,2972015Assets 2016: $760,505Liabilities 2016: $250,253Net Assets 2016: $510,2522016Assets 2017: $874,389Liabilities 2017: $263,037Net Assets 2017: $611,3522017Assets 2018: $771,253Liabilities 2018: $181,084Net Assets 2018: $590,1692018Assets 2019: $907,815Liabilities 2019: $197,718Net Assets 2019: $710,0972019Assets 2020: $1,207,709Liabilities 2020: $309,168Net Assets 2020: $898,5412020Assets 2021: $1,255,601Liabilities 2021: $413,369Net Assets 2021: $842,2322021Assets 2022: $1,480,553Liabilities 2022: $725,216Net Assets 2022: $755,3372022Assets 2023: $1,660,921Liabilities 2023: $739,261Net Assets 2023: $921,6602023Assets 2024: $1,736,683Liabilities 2024: $715,315Net Assets 2024: $1,021,3682024

Highlighted filing

2023

Assets$1,660,921
Liabilities$739,261
Net Assets$921,660
Open 2023 Filing

Operations Trend

Revenue Growth82nd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$3.0M$2.0M$1.0M$0-$1.0MRevenue 2014: $1,403,153Expenses 2014: $1,745,032Net Income 2014: -$341,8792014Revenue 2015: $1,632,356Expenses 2015: $1,717,718Net Income 2015: -$85,3622015Revenue 2016: $1,753,553Expenses 2016: $1,701,874Net Income 2016: $51,6792016Revenue 2017: $1,941,386Expenses 2017: $1,871,408Net Income 2017: $69,9782017Revenue 2018: $1,930,696Expenses 2018: $1,909,704Net Income 2018: $20,9922018Revenue 2019: $1,959,376Expenses 2019: $1,872,907Net Income 2019: $86,4692019Revenue 2020: $1,879,913Expenses 2020: $1,728,118Net Income 2020: $151,7952020Revenue 2021: $1,909,067Expenses 2021: $1,991,756Net Income 2021: -$82,6892021Revenue 2022: $1,932,895Expenses 2022: $1,936,151Net Income 2022: -$3,2562022Revenue 2023: $2,471,213Expenses 2023: $2,345,743Net Income 2023: $125,4702023Revenue 2024: $2,562,988Expenses 2024: $2,493,846Net Income 2024: $69,1422024

Highlighted filing

2023

Revenue$2,471,213
Expenses$2,345,743
Net Income$125,470
Open 2023 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2023 to Dec 31, 2023
Signed
Jul 30, 2024
Return Version
2023v5.1
Gross Receipts
$2,473,986
Mission and Program Overview

Mission

Promote business integrity and public confidence in advertising, selling, services and other business operations in central indiana.

Our mission is to be the leader in advancing marketplace trust in central indiana. Our accredited businesses support the mission and in return because of their adherence to our standards of trust can use our trusted seal. Consumers rely on information in our database to educate themselves about businesses in our area.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$423,457$476,483▲ $53,026
Accounts Receivable$293,525$409,572▲ $116,047
Savings and Temporary Cash Investments$156,074$219,265▲ $63,191
Land, Buildings, and Equipment, Net$73,366$66,893▼ $6,473
Cash and Non-Interest-Bearing Accounts$49,039$60,666▲ $11,627
Prepaid Expenses and Deferred Charges$44,670$32,615▼ $12,055
Total Assets$1,480,553$1,660,921▲ $180,368
Other Assets Total$440,422$395,427▼ $44,995
Liabilities
Other Liabilities$466,802$422,438▼ $44,364
Deferred Revenue$140,657$168,880▲ $28,223
Accounts Payable and Accrued Expenses$117,757$147,943▲ $30,186
Total Liabilities$725,216$739,261▲ $14,045
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$755,337$921,660▲ $166,323
Total Net Assets Fund Balance$755,337$921,660▲ $166,323
Total Liabilities and Net Assets / Fund Balance$1,480,553$1,660,921▲ $180,368

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$50,896$62,860$113,756
Leasehold Improvements$15,997$12,640$28,637
Other Land Buildings$0$4,413$4,413
Other Assets Org$390,217--
Compensation and Service Providers
Top Officer Pay68th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Cathy ArmourPresidentFT$170,403$23,716$194,119
Pamella PoissonDirector of RevenueFT$137,662$15,727$153,389
Michelle WalkerBusiness Relations Consultant-$119,848$19,198$139,046

Board Members and Trustees

NameTitle
Susan HedglinAudit Committee Chair
Mike DukateChair
Andy SmithVice Chair
Beth RovazziniDirector
Bob KobekDirector
Chris ElliottDirector
Don SmithDirector
Doug PetroskeyDirector
Kevin TharpDirector
Mishell CoxDirector
Nathan CusterDirector
Peter GundyDirector
Roger ElkinsDirector
Sam LuppinoDirector
Todd KuebelDirector
Brad HoltzSecretary
Steve RakeTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Better Business Bureau Serving The PacifBusiness Relations Consultants And Manag1010 E MISSOURI AVENUE, Phoenix, AZ 85014-4585$189,324
Revenue and Support

Revenue Composition

Contributions and Grants
$2,199,628
Program Service Revenue
$247,200
Investment Income
$20,549
Other Revenue
$3,836
All Other Contributions
$27,500
Change in Net Assets
$125,470

Audited Revenue Reconciliation

Revenue per Audited Statements
$2,466,098
Revenue Not Reported on Financial Statements
$5,115
Revenue Not Reported on Form 990
$40,853
Total Revenue per Audited Statements
$2,506,951
Total Revenue per Form 990
$2,471,213
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,730,792
Other Expenses$614,951
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$1,307,505
Current Officers, Directors, Trustees, and Key Employees---$194,119
Office Expenses---$103,000
Payroll Taxes---$98,804
Advertising---$92,783
Other Employee Benefits---$85,962
Occupancy---$77,620
Information Technology---$73,212
Pension Plan Contributions---$44,402
Depreciation Depletion---$20,881
Travel---$16,249
Fees for Services Accounting---$16,190
Insurance---$15,121
Other Expenses---$14,159
Fees for Service Investment Mgmnt Fees---$5,115
Fees for Services Legal---$2,884
Fees for Services Other---$2,599
Total Functional Expenses$0$0$0$2,345,743

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$2,345,743
Expenses per Audited Statements$2,340,628
Total Expenses per Audited Statements$2,340,628
Expenses Not Reported on Financial Statements$5,115
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
In-house lobbying only
No
Subject to proxy tax
Yes
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Right of Use Liability$422,438
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The audit committee chair, president/ceo and business manager review the return in detail prior to filing.”

Form 990, Part VI, Section B, Line 12C

“Monitored at regular board meetings.”

Form 990, Part VI, Section B, Line 15

“The executive committee of the board reviews the compensation of other equivalent bbb officers nationwide and sets annual goals. The board approves the annual budget. The president/ceo makes all compensation decisions regarding other employees. The board approves the annual budget.”

Form 990, Part VI, Section C, Line 19

“UPON REQUEST.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau Inc
EIN
35-0177190
Phone
3174882201
Address
2601 FORTUNE CIRCLE EAST SUITE 103A, INDIANAPOLIS, IN 46241
Doing Business As
Bbb Serving Central Indiana

Signing Officer

Name
Cathy Armour
Title
President
Phone
3174882201
Signed
2024-07-30
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Cathy Armour
Formed
1916
Legal Domicile
In
Voting Board Members
17
Independent Board Members
17
Employees
25
Volunteers
17

Preparer

Firm
Blue & Co LLC
Address
12800 N MERIDIAN ST STE 400, CARMEL, IN 46032
Preparer
Cory Schunemann CPA
Phone
3178488920
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

“No change from prior year.”

Financial Statement Notes

PART X, LINE 2:

“Management of the organization evaluates all significant tax positions to ensure compliance with exempt purpose of the organization as required by u.s. Gaap, including consideration of any unrelated business income tax. As of december 31, 2023, management does not believe the organization has taken any tax positions that are not in compliance with the exempt purpose of the organization. The organizations federal and state tax returns remain open and subject to examination beginning with the tax year ended december 31, 2019.”

Raw XML AppendixShowing 400 of 517 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt4VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt18DIRECTOR OF REVENUE
IRS990/Form990PartVIISectionAGrp/TitleTxt19BUSINESS RELATIONS CONSULTANT
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IRS990/MembersOrStockholdersInd00
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IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0PROMOTE MARKETPLACE OF TRUST IN CENTRAL INDIANA.
IRS990/MoreThan5000KToIndividualsInd00
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IRS990/OtherExpensesGrp/Desc0DUES AND SUBSCRIPTIONS
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IRS990/OtherExpensesGrp/Desc2SELLING EXPENSES
IRS990/OtherExpensesGrp/Desc3MISCELLANEOUS
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IRS990/OtherSalariesAndWagesGrp/TotalAmt01307505
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IRS990/PayrollTaxesGrp/TotalAmt098804
IRS990/PensionPlanContributionsGrp/TotalAmt044402
IRS990/PoliticalCampaignActyInd00
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IRS990/PYContributionsGrantsAmt01840911
IRS990/PYGrantsAndSimilarPaidAmt00
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IRS990/PYOtherExpensesAmt0559469
IRS990/PYOtherRevenueAmt03202
IRS990/PYProgramServiceRevenueAmt079258
IRS990/PYRevenuesLessExpensesAmt0-3256
IRS990/PYSalariesCompEmpBnftPaidAmt01376682
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IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd01
IRS990/ReportOtherLiabilitiesInd01
IRS990/ReportProgramRelatedInvstInd00
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IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
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IRS990ScheduleC/DuesAssessmentsAmt02172128
IRS990ScheduleC/OnlyInHouseLobbyingInd00
IRS990ScheduleC/SubstantiallyAllDuesNondedInd00
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IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt1390217
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IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0MANAGEMENT OF THE ORGANIZATION EVALUATES ALL SIGNIFICANT TAX POSITIONS TO ENSURE COMPLIANCE WITH EXEMPT PURPOSE OF THE ORGANIZATION AS REQUIRED BY U.S. GAAP, INCLUDING CONSIDERATION OF ANY UNRELATED BUSINESS INCOME TAX. AS OF DECEMBER 31, 2023, MANAGEMENT DOES NOT BELIEVE THE ORGANIZATION HAS TAKEN ANY TAX POSITIONS THAT ARE NOT IN COMPLIANCE WITH THE EXEMPT PURPOSE OF THE ORGANIZATION. THE ORGANIZATIONS FEDERAL AND STATE TAX RETURNS REMAIN OPEN AND SUBJECT TO EXAMINATION BEGINNING WITH THE TAX YEAR ENDED DECEMBER 31, 2019.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0PART X, LINE 2:
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IRS990ScheduleJ/CompensationCommitteeInd0X
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusFilingOrganizationAmount00
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusRelatedOrganizationsAmt00

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Filings

Displayed year

2023 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$1,660,921
Liabilities
$739,261
Net assets
$921,660
Revenue
$2,471,213
Expenses
$2,345,743
Net income
$125,470
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1.74$0.72$1.02$2.56$2.49$0.07
2023Detailed filing. Detailed filing data is available for this year.$1.66$0.74$0.92$2.47$2.35$0.13
2022Detailed filing. Detailed filing data is available for this year.$1.48$0.73$0.76$1.93$1.94$0.00
2021Detailed filing. Detailed filing data is available for this year.$1.26$0.41$0.84$1.91$1.99$0.08
2020Detailed filing. Detailed filing data is available for this year.$1.21$0.31$0.90$1.88$1.73$0.15
2019Detailed filing. Detailed filing data is available for this year.$0.91$0.20$0.71$1.96$1.87$0.09
2018Detailed filing. Detailed filing data is available for this year.$0.77$0.18$0.59$1.93$1.91$0.02
2017Detailed filing. Detailed filing data is available for this year.$0.87$0.26$0.61$1.94$1.87$0.07
2016Detailed filing. Detailed filing data is available for this year.$0.76$0.25$0.51$1.75$1.70$0.05
2015Detailed filing. Detailed filing data is available for this year.$0.66$0.22$0.44$1.63$1.72$0.09
2014Detailed filing. Detailed filing data is available for this year.$0.78$0.24$0.54$1.40$1.75$0.34