Civic Intelligence

Better Business Bureau Inc

EIN 35-0177190 • 501(c)6 • Indianapolis, IN

View Organization Page

Profile

Promote marketplace of trust in central indiana.

2601 Fortune Circle East Suite 103AIndianapolis, IN 46241

www.bbb.org/LOCAL-BBB/BBB-SERVING-CENTRAL

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

79th percentile

0.41x

Higher debt load relative to assets than 79% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

64th percentile

0.28x

Higher debt load relative to revenue than 64% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Source year 2024

Net Margin

44th percentile

2.7%

Higher net margin than 44% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

59th percentile

8.3%

Faster asset growth than 59% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Annualized from 2022 to 2024

Revenue Growth

71st percentile

15%

Faster revenue growth than 71% of similar nonprofits.

501(c)6 • $1M-$5M nonprofits • Annualized from 2022 to 2024

Balance Sheet
Liabilities / Assets79th percentile

Assets

Up

$1,736,683

Up $75,762 (+4.6%) from 2023

Liabilities

Down

$715,315

Down $23,946 (-3.2%) from 2023

Net Assets

Up

$1,021,368

Up $99,708 (+11%) from 2023

Operations
Liabilities / Revenue64th percentileNet Margin44th percentile

Revenue

Up

$2,562,988

Up $91,775 (+3.7%) from 2023

Expenses

Up

$2,493,846

Up $148,103 (+6.3%) from 2023

Net Income

Down

$69,142

Down $56,328 (-45%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth59th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$2.0M$1.5M$1.0M$500K$0Assets 2014: $777,417Liabilities 2014: $242,393Net Assets 2014: $535,0242014Assets 2015: $657,238Liabilities 2015: $218,941Net Assets 2015: $438,2972015Assets 2016: $760,505Liabilities 2016: $250,253Net Assets 2016: $510,2522016Assets 2017: $874,389Liabilities 2017: $263,037Net Assets 2017: $611,3522017Assets 2018: $771,253Liabilities 2018: $181,084Net Assets 2018: $590,1692018Assets 2019: $907,815Liabilities 2019: $197,718Net Assets 2019: $710,0972019Assets 2020: $1,207,709Liabilities 2020: $309,168Net Assets 2020: $898,5412020Assets 2021: $1,255,601Liabilities 2021: $413,369Net Assets 2021: $842,2322021Assets 2022: $1,480,553Liabilities 2022: $725,216Net Assets 2022: $755,3372022Assets 2023: $1,660,921Liabilities 2023: $739,261Net Assets 2023: $921,6602023Assets 2024: $1,736,683Liabilities 2024: $715,315Net Assets 2024: $1,021,3682024

Highlighted filing

2024

Assets$1,736,683
Liabilities$715,315
Net Assets$1,021,368
Open 2024 Filing

Operations Trend

Revenue Growth71st percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$3.0M$2.0M$1.0M$0-$1.0MRevenue 2014: $1,403,153Expenses 2014: $1,745,032Net Income 2014: -$341,8792014Revenue 2015: $1,632,356Expenses 2015: $1,717,718Net Income 2015: -$85,3622015Revenue 2016: $1,753,553Expenses 2016: $1,701,874Net Income 2016: $51,6792016Revenue 2017: $1,941,386Expenses 2017: $1,871,408Net Income 2017: $69,9782017Revenue 2018: $1,930,696Expenses 2018: $1,909,704Net Income 2018: $20,9922018Revenue 2019: $1,959,376Expenses 2019: $1,872,907Net Income 2019: $86,4692019Revenue 2020: $1,879,913Expenses 2020: $1,728,118Net Income 2020: $151,7952020Revenue 2021: $1,909,067Expenses 2021: $1,991,756Net Income 2021: -$82,6892021Revenue 2022: $1,932,895Expenses 2022: $1,936,151Net Income 2022: -$3,2562022Revenue 2023: $2,471,213Expenses 2023: $2,345,743Net Income 2023: $125,4702023Revenue 2024: $2,562,988Expenses 2024: $2,493,846Net Income 2024: $69,1422024

Highlighted filing

2024

Revenue$2,562,988
Expenses$2,493,846
Net Income$69,142
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$1,736,683
Liabilities
$715,315
Net assets
$1,021,368
Revenue
$2,562,988
Expenses
$2,493,846
Net income
$69,142
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$1.74$0.72$1.02$2.56$2.49$0.07
2023Detailed filing. Detailed filing data is available for this year.$1.66$0.74$0.92$2.47$2.35$0.13
2022Detailed filing. Detailed filing data is available for this year.$1.48$0.73$0.76$1.93$1.94$0.00
2021Detailed filing. Detailed filing data is available for this year.$1.26$0.41$0.84$1.91$1.99$0.08
2020Detailed filing. Detailed filing data is available for this year.$1.21$0.31$0.90$1.88$1.73$0.15
2019Detailed filing. Detailed filing data is available for this year.$0.91$0.20$0.71$1.96$1.87$0.09
2018Detailed filing. Detailed filing data is available for this year.$0.77$0.18$0.59$1.93$1.91$0.02
2017Detailed filing. Detailed filing data is available for this year.$0.87$0.26$0.61$1.94$1.87$0.07
2016Detailed filing. Detailed filing data is available for this year.$0.76$0.25$0.51$1.75$1.70$0.05
2015Detailed filing. Detailed filing data is available for this year.$0.66$0.22$0.44$1.63$1.72$0.09
2014Detailed filing. Detailed filing data is available for this year.$0.78$0.24$0.54$1.40$1.75$0.34
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Aug 14, 2025
Return Version
2024v5.2
Gross Receipts
$2,566,673
Mission and Program Overview

Mission

Promote business integrity and public confidence in advertising, selling, services and other business operations in central indiana.

Our mission is to be the leader in advancing marketplace trust in central indiana. Our accredited businesses support the mission and in return because of their adherence to our standards of trust can use our trusted seal. Consumers rely on information in our database to educate themselves about businesses in our area.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$476,483$521,351▲ $44,868
Accounts Receivable$409,572$497,355▲ $87,783
Savings and Temporary Cash Investments$219,265$183,867▼ $35,398
Cash and Non-Interest-Bearing Accounts$60,666$99,332▲ $38,666
Land, Buildings, and Equipment, Net$66,893$61,227▼ $5,666
Prepaid Expenses and Deferred Charges$32,615$38,407▲ $5,792
Total Assets$1,660,921$1,736,683▲ $75,762
Other Assets Total$395,427$335,144▼ $60,283
Liabilities
Other Liabilities$422,438$362,553▼ $59,885
Deferred Revenue$168,880$186,294▲ $17,414
Accounts Payable and Accrued Expenses$147,943$166,468▲ $18,525
Total Liabilities$739,261$715,315▼ $23,946
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$921,660$1,021,368▲ $99,708
Total Net Assets Fund Balance$921,660$1,021,368▲ $99,708
Total Liabilities and Net Assets / Fund Balance$1,660,921$1,736,683▲ $75,762

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$49,243$80,442$129,685
Leasehold Improvements$11,984$16,653$28,637
Other Land Buildings$0$4,413$4,413
Other Assets Org$329,934--
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseOtherTotal
Cathy ArmourPresidentFT$206,550$19,729$226,279
Pamella PoissonDirector of RevenueFT$132,008-$132,008

Board Members and Trustees

NameTitle
Beth RovazziniAudit Committee Chair
Andy SmithChair
Kevin TharpVice Chair
Adam SwainDirector
Bob KobekDirector
Brent FrymierDirector
Chris ElliottDirector
Don SmithDirector
KEN O'SHEADirector
Kenya McmillinDirector
Lise PaceDirector
Mike DukateDirector
Mishell CoxDirector
Nathan CusterDirector
Peter GundyDirector
Rebecca LittellDirector
Roger ElkinsDirector
Sam LuppinoDirector
Susan HedglinDirector
Todd KuebelDirector
Brad HoltzSecretary

Highest Paid Contractors

ContractorServicesLocationCompensation
Better Business Bureau Serving The PacifBusiness Relations Consultants And Manag1010 E MISSOURI AVENUE, Phoenix, AZ 85014-4585$189,324
Revenue and Support

Revenue Composition

Contributions and Grants
$2,379,910
Program Service Revenue
$135,236
Investment Income
$39,082
Other Revenue
$8,760
All Other Contributions
$23,300
Change in Net Assets
$69,142

Audited Revenue Reconciliation

Revenue per Audited Statements
$2,557,904
Revenue Not Reported on Financial Statements
$5,084
Revenue Not Reported on Form 990
$31,719
Total Revenue per Audited Statements
$2,589,623
Total Revenue per Form 990
$2,562,988
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,841,928
Other Expenses$651,918
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$1,373,695
Current Officers, Directors, Trustees, and Key Employees---$226,279
Office Expenses---$114,577
Payroll Taxes---$106,655
Advertising---$99,044
Other Employee Benefits---$82,548
Occupancy---$79,006
Information Technology---$75,159
Pension Plan Contributions---$52,751
Depreciation Depletion---$21,655
Fees for Services Accounting---$21,430
Insurance---$16,049
Other Expenses---$14,894
Travel---$12,394
Fees for Service Investment Mgmnt Fees---$5,084
Fees for Services Legal---$4,510
Fees for Services Other---$2,694
Total Functional Expenses$0$0$0$2,493,846

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$2,493,846
Total Expenses per Audited Statements$2,489,915
Expenses per Audited Statements$2,488,762
Expenses Not Reported on Financial Statements$5,084
Expenses Not Reported on Form 990$1,153
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
In-house lobbying only
No
Subject to proxy tax
Yes
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Rou Liability$362,553
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The audit committee chair, president/ceo and business manager review the return in detail prior to filing.”

Form 990, Part VI, Section B, Line 12C

“Monitored at regular board meetings.”

Form 990, Part VI, Section B, Line 15

“The executive committee of the board reviews the compensation of other equivalent bbb officers nationwide and sets annual goals. The board approves the annual budget. The president/ceo makes all compensation decisions regarding other employees. The board approves the annual budget.”

Form 990, Part VI, Section C, Line 19

“UPON REQUEST.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau Inc
EIN
35-0177190
Phone
3174882222
Address
2601 FORTUNE CIRCLE EAST SUITE 103A, INDIANAPOLIS, IN 46241
Doing Business As
Bbb Serving Central Indiana

Signing Officer

Name
Cathy Armour
Title
President
Phone
3174882222
Signed
2025-08-14
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Cathy Armour
Formed
1916
Legal Domicile
In
Voting Board Members
21
Independent Board Members
21
Employees
34
Volunteers
17

Preparer

Firm
Blue & Co LLC
Address
12800 N MERIDIAN ST STE 400, CARMEL, IN 46032
Preparer
Cory Schunemann CPA
Phone
3178488920
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

“No change from prior year.”

Financial Statement Notes

PART X, LINE 2:

“Accounting principles generally accepted in the united states of america require management to evaluate tax positions taken by the organization and recognize a tax liability if the organization has taken an uncertain position that more likely than not would not be sustained upon examination by various federal and state taxing authorities. Management has analyzed the tax positions taken by the organization, and has concluded that as of december 31, 2024, there are no uncertain positions taken or expected to be taken that would require recognition of a liability or disclosure in the accompanying financial statements. The organization is subject to routine audits by taxing jurisdictions; however, there are currently no audits for any tax periods in progress. The organization has filed its federal and state income tax returns for periods through december 31, 2023. These income tax returns are generally open to examination by the relevant taxing authorities for a period of three years from the later of the date the return was filed or its due date (including approved extensions).”

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Loss on disposal of fixed assets 1,153.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“Loss on disposal of fixed assets 1,153.”

Raw XML AppendixShowing 400 of 534 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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