Civic Intelligence

Keystone Service Systems Inc.

990 • Fiscal year 2014 • EIN 23-1915567

Jul 01, 2013 to Jun 30, 2014 • Filed on May 13, 2015

124 Pine Street17101

(717) 232-7509

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

77th percentile

0.67x

Higher debt load relative to assets than 77% of similar nonprofits.

2014 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2014

Liabilities / Revenue

31st percentile

0.28x

Higher debt load relative to revenue than 31% of similar nonprofits.

2014 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2014

Net Margin

32nd percentile

1.1%

Higher net margin than 32% of similar nonprofits.

2014 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2014

Top Officer Pay

54th percentile

$499,081

Higher top officer pay than 54% of similar nonprofits.

Top officer pay equals 0.4% of source-year revenue.

2014 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2014

Asset Growth

51st percentile

5.9%

Faster asset growth than 51% of similar nonprofits.

2014 filings • 501(c)3 • $100M-$250M nonprofits • Annualized from 2013 to 2014

Revenue Growth

Score unavailable

No value available

No earlier valid filing was available within the previous three public years.

Source year 2014

Assets

Up

$51,195,116

Up $2,849,330 (+5.9%) from 2013

Net Assets

Up

$17,071,589

Up $1,283,296 (+8.1%) from 2013

Liabilities

Up

$34,123,527

Up $1,566,034 (+4.8%) from 2013

Revenue

$121,660,129

No earlier filing loaded for comparison.

Expenses

Down

$120,376,833

Down $129,589 (-0.1%) from 2013

Net Income

$1,283,296

No earlier filing loaded for comparison.

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$100M$50M$0Assets 2010: $40,185,268Liabilities 2010: $24,306,889Net Assets 2010: $15,878,3792010Assets 2011: $44,556,884Liabilities 2011: $27,833,299Net Assets 2011: $16,723,5852011Assets 2012: $51,057,846Liabilities 2012: $35,329,231Net Assets 2012: $15,728,6152012Assets 2013: $48,345,786Liabilities 2013: $32,557,493Net Assets 2013: $15,788,2932013Assets 2014: $51,195,116Liabilities 2014: $34,123,527Net Assets 2014: $17,071,5892014Assets 2015: $55,965,000Liabilities 2015: $38,071,130Net Assets 2015: $17,893,8702015Assets 2016: $52,927,583Liabilities 2016: $36,504,044Net Assets 2016: $16,423,5392016Assets 2017: $59,285,150Liabilities 2017: $41,903,683Net Assets 2017: $17,381,4672017Assets 2018: $60,678,863Liabilities 2018: $38,091,278Net Assets 2018: $22,587,5852018Assets 2019: $64,572,730Liabilities 2019: $37,437,367Net Assets 2019: $27,135,3632019Assets 2020: $72,429,859Liabilities 2020: $37,114,304Net Assets 2020: $35,315,5552020Assets 2021: $77,147,483Liabilities 2021: $35,660,673Net Assets 2021: $41,486,8102021Assets 2022: $75,561,477Liabilities 2022: $27,876,497Net Assets 2022: $47,684,9802022Assets 2023: $83,755,208Liabilities 2023: $29,053,908Net Assets 2023: $54,701,3002023Assets 2024: $93,615,492Liabilities 2024: $32,489,554Net Assets 2024: $61,125,9382024

Highlighted filing

2014

Assets$51,195,116
Liabilities$34,123,527
Net Assets$17,071,589

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$200M$150M$100M$50M$0-$50MExpenses 2010: $85,748,6072010Expenses 2011: $88,477,6972011Expenses 2012: $95,600,0172012Expenses 2013: $120,506,4222013Revenue 2014: $121,660,129Expenses 2014: $120,376,833Net Income 2014: $1,283,2962014Revenue 2015: $122,534,999Expenses 2015: $121,947,839Net Income 2015: $587,1602015Revenue 2016: $123,202,468Expenses 2016: $125,065,991Net Income 2016: -$1,863,5232016Revenue 2017: $126,458,679Expenses 2017: $125,427,294Net Income 2017: $1,031,3852017Revenue 2018: $137,636,681Expenses 2018: $132,473,150Net Income 2018: $5,163,5312018Revenue 2019: $148,770,158Expenses 2019: $144,237,972Net Income 2019: $4,532,1862019Revenue 2020: $158,547,971Expenses 2020: $150,390,403Net Income 2020: $8,157,5682020Revenue 2021: $160,483,105Expenses 2021: $154,488,094Net Income 2021: $5,995,0112021Revenue 2022: $171,176,018Expenses 2022: $164,851,707Net Income 2022: $6,324,3112022Revenue 2023: $174,472,584Expenses 2023: $167,527,068Net Income 2023: $6,945,5162023Revenue 2024: $179,277,736Expenses 2024: $172,969,600Net Income 2024: $6,308,1362024

Highlighted filing

2014

Revenue$121,660,129
Expenses$120,376,833
Net Income$1,283,296
Jump To
Filing Snapshot
Filing Period
Jul 1, 2013 to Jun 30, 2014
Signed
May 13, 2015
Return Version
2013v4.0
Gross Receipts
$121,800,837
Mission and Program Overview

Mission

Keystone service systems, inc. (kss) provides services to people with intellectual disabilities, mental illness, autism, and children and families at risk. Kss aims to create opportunities so that all people can be valued, contributing members of their community. Kss comprehensive systems of care provide a range of services from hourly supports to residential services provided 24 hours per day, seven days per week.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$28,387,981$31,282,069▲ $2,894,088
Accounts Receivable$11,957,307$11,725,644▼ $231,663
Intangible Assets$3,235,544$3,235,544→ $0
Cash and Non-Interest-Bearing Accounts$1,063,467$1,783,981▲ $720,514
Investments Other Securities$1,101,857$1,255,062▲ $153,205
Prepaid Expenses and Deferred Charges$1,570,642$544,272▼ $1,026,370
Savings and Temporary Cash Investments-$0-
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Inventories for Sale or Use-$0-
Total Assets$48,345,786$51,195,116▲ $2,849,330
Other Assets Total$1,028,988$1,368,544▲ $339,556
Liabilities
Mortgage Notes Payable Secured by Investment Property$15,833,958$17,281,531▲ $1,447,573
Accounts Payable and Accrued Expenses$12,016,950$10,373,445▼ $1,643,505
Other Liabilities$4,706,585$6,468,551▲ $1,761,966
Total Liabilities$32,557,493$34,123,527▲ $1,566,034
Net Assets / Fund Balance
Unrestricted Net Assets$15,243,373$16,156,481▲ $913,108
Temporarily Rstr Net Assets$544,920$915,108▲ $370,188
Total Net Assets Fund Balance$15,788,293$17,071,589▲ $1,283,296
Total Liabilities and Net Assets / Fund Balance$48,345,786$51,195,116▲ $2,849,330

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$13,873,338$8,315,666$22,189,004
Leasehold Improvements$8,548,181$4,501,106$13,049,287
Other Land Buildings$380,219$6,889,330$7,269,549
Equipment$1,834,157$5,137,739$6,971,896
Land$6,646,174-$6,646,174
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Dennis W FeltyPresident, KHSFT$296,364$156,424$452,788
Charles J Hooker IIISr VP, KHSPT$178,618$62,878$241,496
Robert J BakerPresident & CEOPT$160,189$37,038$197,227
Charles S SweederCFOFT$164,200$30,748$194,948
Beverly J BufordVP-Info Sys-KHSFT$156,936$19,809$176,745
Carole DascaniVP of HR - KHSFT$161,149$6,160$167,309
Robyn S JoppyVP CorpComp-KHSFT$133,745$14,585$148,330
Patricia J SipeRegional DirectorFT$144,938$1,206$146,144
Ann H MoffittVP-CommDev-KHSPT$68,532$67,113$135,645
Robert BausingerDirectorFT$116,160$1,005$117,165
Michael J GrierExecutive DirectorFT$114,776$1,074$115,850
Philip WoffindinEducation DirectorFT$106,514$1,013$107,527
Kathryn ObertRegional Director-$105,760$800$106,560

Board Members and Trustees

NameTitle
Donald WitmanChairman
Gayla BushFinance Chair
Darryl HammQuality Chair
Mary KratzerVice Chair
Chy StewartDirector
Mary Beth OsborneDirector
Miles SmithDirector
Robert Colman PhDDirector
Sudhir KumarDirector
Tina FegleyDirector
Warren W Brubaker MDDirector
Charles DeHart III EsqCorp Counsel

Highest Paid Contractors

ContractorServicesLocationCompensation
Capital Blue CrossInsurance-$9,054,755
PHH Vehicle Management ServiceVehicle maintenance-$1,559,459
AON Risk Services CentralIncInsurance-$572,065
Total Home Care & RestorationProperty mgt-$389,352
RRD Services IncProperty mgt-$191,797
Revenue and Support

Revenue Composition

Contributions and Grants
$113,677,569
Program Service Revenue
$7,796,105
Investment Income
$87,950
Other Revenue
$98,505
All Other Contributions
$1,120,357
Change in Net Assets
$1,283,296

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Real Estate Other13$386,240Fair Value
Other Non Cash Contri Table-$20,818Fair Value
Total Noncash Contributions13$407,058-

Audited Revenue Reconciliation

Revenue per Audited Statements
$121,660,129
Revenue Not Reported on Form 990
$-397,980
Total Revenue per Audited Statements
$121,262,149
Total Revenue per Form 990
$121,660,129
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$85,683,976
Other Expenses$34,692,857
Total Fundraising Expense$56,870
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$67,003,023$6,678-$67,009,701
Other Employee Benefits$11,593,768$257-$11,594,025
Occupancy$8,771,197$3,393-$8,774,590
Fees for Services Management-$7,724,885-$7,724,885
Payroll Taxes$4,927,678$507-$4,928,185
Fees for Services Other$3,112,603$237,776$26,912$3,377,291
Office Expenses$2,397,051$9,690$782$2,407,523
Depreciation Depletion$2,108,778--$2,108,778
Travel$1,889,032$3,640$127$1,892,799
Current Officers, Directors, Trustees, and Key Employees-$1,323,640-$1,323,640
Conferences and Meetings$886,253$791-$887,044
Interest$772,078-$4,633$776,711
Insurance$735,624-$124$735,748
Comp Disqual Persons-$472,593-$472,593
Pension Plan Contributions$355,832--$355,832
Information Technology$186,384--$186,384
Advertising$142,209$1,050$16,320$159,579
Fees for Services Legal$111,276--$111,276
Other Expenses$37,352$2,932$6,302$40,284
All Other Expenses$26,368$-1-$26,367
Total Functional Expenses$110,521,019$9,798,944$56,870$120,376,833

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$120,376,833
Expenses per Audited Statements$120,362,183
Total Expenses per Audited Statements$120,362,183
Expenses Not Reported on Financial Statements$14,650
Other Expense Adjustments$14,650
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$98,505
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Event 1$98,505$98,505-$98,505
Total Events$98,505$98,505-$98,505
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Dennis Felty and Adam FeltyPres - sonemploymentNo$46,571
Charles J HookerIII - Ian HookerSr. VP - sonemploymentNo$34,738
Charles J HookerIII - Kathy HookerSr.VP - wifeemploymentNo$8,233

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Line of credit$3,241,998
Other current liabilities$2,279,043
Other long term liabilities$947,510
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
Yes
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 6: Explanation of Classes of Members or Shareholder

Keystone Human Services is a "member" for all entities.

Form 990, Part VI, Line 7A: How Members or Shareholders Elect Governing Body

Directors shall be appointed by the Parent for a term of one year commencing the first day of January. Directors may serve a maximum of nine cumulative years, excluding years in service as an Officer of the Board or as an Officer of the Parent. Vacancies occurring between meetings of the Board of Directors of the Parent may be filled by the Board of Directors of the Corporation subject to ratification of the Parent for the unexpired term

Form 990, Part VI, Line 7B: Describe Decisions of Governing Body Approval by Members or Shareholders

Directors shall be appointed by the Parent for a term of one year commencing the first day of January. Directors may serve a maximum of nine cumulative years, excluding years in service as an Officer of the Board or as an Officer of the Parent. Vacancies occurring between meetings of the Board of Directors of the Parent may be filled by the Board of Directors of the Corporation subject to ratification of the Parent for the unexpired term

Form 990, Part VI, Line 11B: Form 990 Review Process

Board Review of the Form 990The KHS Board has governance responsibility for the engagement of independent auditors and acceptance of the audit report for KHS and all subsidiaries. The Keystone Human Services Audit Committee is established to provide management of the audit process and the Organization's system of internal controls. Internal Control is comprised of all policies and procedures designed to assure the integrity of financial and operational accountability. Financial accountability is comprised of policies and procedures relating to the financial management functions designed to assure that financial transactions which flow from the services provided are executed and reported in compliance with all applicable regulations. This includes that accounting records and related financial reports are accurate representations of the executed transactions.In accordance with the foregoing responsibility of the KHS Audit Committee and in compliance with the new Form 990 governance implicit recommendation, the Form 990 of each KHS entities will be reviewed prior to filing.Salary note regarding President and Officers:Benefits include accrued expense pursuant to IRS 457b and 457f deferred compensation retirement plans.Executive compensation is allocated to specific program areas pursuant to regulatory and/or contract caps on participation in executive compensation.

Form 990, Part VI, Line 12C: Explanation of Monitoring and Enforcement of Conflicts

Conflict of InterestPOLICY:It is the policy of KHS and all of its subsidiaries that no Director or Officer shall profit financially or appear to profit financially (beyond approved compensation) as a result of their association with KHS. It is KHS's intent to engage in financial transactions with Directors and Officers only when it is clearly within the best interests of KHS to do so or when the transactions are both non-material and non-adverse to KHS. PROCEDURES:Service with Competing Organizations:In order to protect KHS from the risk of unfair competition or anti-trust liabilities, paid Directors and Officers shall not serve as Directors of competing organizations that do business or regularly submit competitive proposals in areas where KHS is active. If a volunteer Director or Officer serves as a Director of a competing organization, that role shall be disclosed to the Corporate Compliance Officer and the Board of Directors of each of the organizations and that Director or Officer shall abstain from discussions and voting on issues applicable to both organizations. Confidential Information:Directors and Officers may have access to confidential information about persons served and employees. Directors and Officers shall not divulge any such information to unauthorized persons and shall not publish, discuss or otherwise make public or disclose any such confidential information. Proprietary Information:Information not otherwise made public but disclosed to Directors and Officers about KHS's particular processes, services, proposals, operations, methodologies, plans, policies, and programs is proprietary, privileged and/or confidential. Except as required by their duties, and as authorized by the Corporate President and/or Chief Executive Officer, no current or past Directors or Officers may directly or indirectly use, disseminate, disclose, lecture upon, or publish information concerning any such privileged, proprietary and/or confidential information or knowledge. In the event a Director or Officer does not follow the procedures as outlined above there may be termination of the appointment to the Board or of employment. Disclosure:Directors and Officers shall timely disclose in writing to the Corporate Compliance Officer, all circumstances that constitute an actual, potential or perceived conflict of interest. In addition, the Compliance Department will circulate the Annual Disclosure Statement. All Board members, Directors and Officers must complete the Statement upon affiliation with the Organization and annually thereafter. Disclosure Statements shall be completed annually and forwarded to the Corporate Compliance Department.

Form 990, Part VI, Line 19: Other Organization Documents Publicly Available

The company mission statement is widely publicized and readily available; however, other governing documents including the conflict of interest policy are not.The Internal Revenue Form 990 is available upon request and can also be obtained on Guidestar's web site.

Filing and Contact Details

Filer

EIN
23-1915567
Phone
7172327509

Signing Officer

Name
Charles S Sweeder
Title
CFO
Signed
2015-05-13
Discuss with paid preparer
No

Organization Details

Formed
1972
Legal Domicile
Pa
Voting Board Members
13
Independent Board Members
11
Employees
3,090
Volunteers
1,263

Preparer

Phone
7172327509
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 4D: Other Program Services Description

OTHER PROGRAM SERVICES 4: OtherThe Keystone Institute (KI), KHSs valued-based educational organization, provides formal values and skills-based educational events. The purpose of the KI is to advance the vision of the organization through education and support with the intent that services provided will enrich the lives of the people who are supported. To achieve this, KI provides a variety of educational workshops across all the KHS affiliates, provides consultation to KHS affiliates and individuals, and works to build leadership capacities and skills within organizations. In addition, KI provided extensive consulting to the various KHS affiliates regarding values-based approaches to support services.KSS received an unmodified opinion, the highest level of assurance available of its financial statements by independent international auditing firm. No significant corrections or internal control related matters were noted by the auditing firm.KSS continues to meet established financial objectives aimed at strengthening the financial base to assure long term commitments of service can be honored while at the same time maintained high quality of services provided.

Financial Statement Notes

Part XII, Line 4B: Other revenue amounts included on 990 but not included in F/S

Loss on disposal of assets $14650

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IRS990/Desc0Intellectual Disability ServicesKSSs Intellectual Disability Services encourage long-term relationships and stress natural supports, individuality, respect, choice, and the dignity of human spirit. KSS offers support for individuals with intellectual disabilities through programs such as Residential Living Services, Life Sharing through Family Living, Home and Community-Based Services, Respite Care, Supported and Independent Living, Home and Community Based Habilitation Services, and Adult Day Services. Individuals receive services in a variety of settings ranging from their own homes to KSS owned homes, family-provider homes, community supports, and adult day centers. KSS served over 1,150 individuals through its intellectual disabilities services.Notable accomplishments for fiscal year 2014 include:KSS secured approvals to be a service provider in Washington D.C. and started services for one residential program in the District.KSS has implemented a Communication Plan for staff, the people support by KSS and for family members. The plan consists of Quarterly Staff forums, resident self-advocacy groups, and family letters. In addition, supervisory staff are receiving additional professional development to increase their communication skills.
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Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$93.6$32.5$61.1$179$173$6.31
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$83.8$29.1$54.7$174$168$6.95
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$75.6$27.9$47.7$171$165$6.32
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$77.1$35.7$41.5$160$154$6.00
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$72.4$37.1$35.3$159$150$8.16
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$64.6$37.4$27.1$149$144$4.53
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$60.7$38.1$22.6$138$132$5.16
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$59.3$41.9$17.4$126$125$1.03
2016Detailed filing. Detailed filing data is available for this year.$52.9$36.5$16.4$123$125$1.86
2015Detailed filing. Detailed filing data is available for this year.$56.0$38.1$17.9$123$122$0.59
2014Detailed filing. Detailed filing data is available for this year.$51.2$34.1$17.1$122$120$1.28
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$48.3$32.6$15.8$121
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$51.1$35.3$15.7$95.6
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$44.6$27.8$16.7$88.5
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$40.2$24.3$15.9$85.7