Keystone Service Systems Inc.

“Keystone Human Services is a "member" for all entities.”

“Directors shall be appointed by the Parent for a term of one year commencing the first day of January. Directors may serve a maximum of nine cumulative years, excluding years in service as an Officer of the Board or as an Officer of the Parent. Vacancies occurring between meetings of the Board of Directors of the Parent may be filled by the Board of Directors of the Corporation subject to ratification of the Parent for the unexpired term.”

“Directors shall be appointed by the Parent for a term of one year commencing the first day of January. Directors may serve a maximum of nine cumulative years, excluding years in service as an Officer of the Board or as an Officer of the Parent. Vacancies occurring between meetings of the Board of Directors of the Parent may be filled by the Board of Directors of the Corporation subject to ratification of the Parent for the unexpired term”

“Board Review of the Form 990The KHS Board has governance responsibility for the engagement of independent auditors and acceptance of the audit report for KHS and all subsidiaries. The Keystone Human Services Audit Committee is established to provide management of the audit process and the Organization's system of internal controls. Internal Control is comprised of all policies and procedures designed to assure the integrity of financial and operational accountability. Financial accountability is comprised of policies and procedures relating to the financial management functions designed to assure that financial transactions which flow from the services provided are executed and reported in compliance with all applicable regulations. This includes that accounting records and related financial reports are accurate representations of the executed transactions.In accordance with the foregoing responsibility of the KHS Audit Committee and in compliance with the new Form 990 governance implicit recommendation, the Form 990 of each KHS entities will be reviewed prior to filing.Salary note regarding President and Officers:Benefits include accrued expense pursuant to IRS 457b and 457f deferred compensation retirement plans.Executive compensation is allocated to specific program areas pursuant to regulatory and/or contract caps on participation in executive compensation.”

“Conflict of InterestPOLICY:It is the policy of KHS and all of its subsidiaries that no Director or Officer shall profit financially or appear to profit financially (beyond approved compensation) as a result of their association with KHS. It is KHS's intent to engage in financial transactions with Directors and Officers only when it is clearly within the best interests of KHS to do so or when the transactions are both non-material and non-adverse to KHS. PROCEDURES:Service with Competing Organizations:In order to protect KHS from the risk of unfair competition or anti-trust liabilities, paid Directors and Officers shall not serve as Directors of competing organizations that do business or regularly submit competitive proposals in areas where KHS is active. If a volunteer Director or Officer serves as a Director of a competing organization, that role shall be disclosed to the Corporate Compliance Officer and the Board of Directors of each of the organizations and that Director or Officer shall abstain from discussions and voting on issues applicable to both organizations. Confidential Information:Directors and Officers may have access to confidential information about persons served and employees. Directors and Officers shall not divulge any such information to unauthorized persons and shall not publish, discuss or otherwise make public or disclose any such confidential information. Proprietary Information:Information not otherwise made public but disclosed to Directors and Officers about KHS's particular processes, services, proposals, operations, methodologies, plans, policies, and programs is proprietary, privileged and/or confidential. Except as required by their duties, and as authorized by the Corporate President and/or Chief Executive Officer, no current or past Directors or Officers may directly or indirectly use, disseminate, disclose, lecture upon, or publish information concerning any such privileged, proprietary and/or confidential information or knowledge. In the event a Director or Officer does not follow the procedures as outlined above there may be termination of the appointment to the Board or of employment. Disclosure:Directors and Officers shall timely disclose in writing to the Corporate Compliance Officer, all circumstances that constitute an actual, potential or perceived conflict of interest. In addition, the Compliance Department will circulate the Annual Disclosure Statement. All Board members, Directors and Officers must complete the Statement upon affiliation with the Organization and annually thereafter. Disclosure Statements shall be completed annually and forwarded to the Corporate Compliance Department.”

“The company mission statement is widely publicized and readily available; however, other governing documents including the conflict of interest policy are not.The Internal Revenue Form 990 is available upon request and can also be obtained on Guidestar's web site.”

“OTHER PROGRAM SERVICES 4: OtherThe Keystone Institute (KI), KHSs valued-based educational organization, provides formal values and skills-based educational events. The purpose of the KI is to advance the vision of the organization through education and support with the intent that services provided will enrich the lives of the people who are supported. To achieve this, KI provides a variety of educational workshops across all the KHS affiliates, provides consultation to KHS affiliates and individuals, and works to build leadership capacities and skills within organizations. In addition, KI provided extensive consulting to the various KHS affiliates regarding values-based approaches to support services. OTHER PROGRAM SERVICES 5: Susquehanna Service DogsSusquehanna Service Dogs placed 21 service dogs this past fiscal year. The placements were made for individuals or facility dogs. The retirement of Founding Director, Nancy Fierer in 2014 prompted the need for both a new facility and new director. New property was acquired, a new Executive Director was hired and mentored by Nancy, and one hundred volunteers dedicated themselves to ensuring a smooth transition to Susquehanna Service Dogs new home in Lebanon County. This included general clean-up of the 56-acre property, cleaning the house, outfitting the offices, and converting the horse barn and fields into temporary kennels and dog runs. Furthermore, it is clear this new property will meet the need of our operations, both present and future.A finalized land development plan was approved by Lebanon County with the invaluable support of generous community donors, including H. Edward Black and Associates, Horst Construction, and Murray Associates Architects.”