Liabilities / Assets
81st percentile
Higher debt load relative to assets than 81% of similar nonprofits.
Professional Association for Customer Engagement Inc
990 • Fiscal year 2021 • EIN 22-2582290
Siviq Scores
Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.
0.36x
Liabilities / Revenue
60th percentile
Higher debt load relative to revenue than 60% of similar nonprofits.
Net Margin
57th percentile
Higher net margin than 57% of similar nonprofits.
Top Officer Pay
46th percentile
Higher top officer pay than 46% of similar nonprofits.
Top officer pay equals 0.0% of source-year revenue.
Asset Growth
39th percentile
Faster asset growth than 39% of similar nonprofits.
Revenue Growth
18th percentile
Faster revenue growth than 18% of similar nonprofits.
Balance Sheet
Assets
Up$296,900
Up $19,307 (+7.0%) from 2020
Net Assets
Up$189,780
Up $97,889 (+107%) from 2020
Liabilities
Down$107,120
Down $78,582 (-42%) from 2020
Revenue And Expenses
Revenue
Down$697,229
Down $129,135 (-16%) from 2020
Expenses
Down$599,340
Down $114,036 (-16%) from 2020
Net Income
Down$97,889
Down $15,099 (-13%) from 2020
Historical Trend
Jump To
Filing Snapshot
- Filing Period
- Jan 1, 2021 to Dec 31, 2021
- Signed
- Nov 3, 2022
- Return Version
- 2021v4.2
- Gross Receipts
- $697,229
Mission and Program Overview
Mission
The professional association for customer engagement (pace) is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center. We promote our members ability to provide outstanding customer service and sales solutions delivered via omni channel communication including voice, email, chat, text and social media.pace values members by providing essential business elements in the form of:-forums for networking at international, national and regional levels;-programs for business learning;-advocacy of contact center users and providers'interests before state and federal government;-research on consumer and regulatory topics of interest to contact centers in their business operations;-information about global developments in contact centers; and-education of the general public and media to promote contact center providers and users' business interests of their strong commitment to customer service
The professional association for customer engagement (pace) is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center.we promote our members ability to provide outstanding customer service and sales solutions delivered via omni channel communication including voice, email, chat, text and social media.
Balance Sheet Detail
| Line | Beginning | End | Change |
|---|---|---|---|
| Assets | |||
| Rtn Earn Endowment Incm Other Fnds | $91,891 | $189,780 | ▲ $97,889 |
| Cash and Non-Interest-Bearing Accounts | $7,259 | $95,924 | ▲ $88,665 |
| Savings and Temporary Cash Investments | $71,192 | $83,206 | ▲ $12,014 |
| Accounts Receivable | $160,490 | $77,195 | ▼ $83,295 |
| Prepaid Expenses and Deferred Charges | $38,002 | $40,000 | ▲ $1,998 |
| Pd in Cap Srpls Land Bldg Eqp Fund | $0 | $0 | → $0 |
| Cap Stk Tr Prin Current Funds | $0 | $0 | → $0 |
| Total Assets | $277,593 | $296,900 | ▲ $19,307 |
| Other Assets Total | $650 | $575 | ▼ $75 |
| Liabilities | |||
| Mortgage Notes Payable Secured by Investment Property | - | $49,897 | - |
| Deferred Revenue | $154,918 | $42,681 | ▼ $112,237 |
| Accounts Payable and Accrued Expenses | $30,784 | $14,542 | ▼ $16,242 |
| Total Liabilities | $185,702 | $107,120 | ▼ $78,582 |
| Net Assets / Fund Balance | |||
| Total Net Assets Fund Balance | $91,891 | $189,780 | ▲ $97,889 |
| Total Liabilities and Net Assets / Fund Balance | $277,593 | $296,900 | ▲ $19,307 |
Compensation and Service Providers
Board Members and Trustees
| Name | Title |
|---|---|
| Salvatore Falletta | Chair |
| Christa Heibel | Vice Chair |
| Amanda Horton | Director |
| Andrew Balthaser | Director |
| Harvey Livingston | Director |
| Joy Park | Director |
| Karl Koster | Director |
| Paul Gipson | Director |
| Rebecca Carr | Director |
| Reid Houser | Director |
| Rob Marshall | Director |
| Mark Boehmer | Secretary |
| Carmit Diandrea | Treasurer |
Revenue and Support
Revenue Composition
- Contributions and Grants
- $358,870
- Program Service Revenue
- $338,344
- Investment Income
- $15
- Other Revenue
- $0
- Change in Net Assets
- $97,889
Expenses and Functional Allocation
Major Expense Lines
| Line Item | Amount |
|---|---|
| Other Expenses | $392,407 |
| Salaries, Compensation, and Employee Benefits | $206,933 |
| Grants and Similar Amounts Paid | $0 |
| Professional Fundraising Fees | $0 |
| Total Fundraising Expense | $0 |
Functional Expense Allocation
| Line Item | Program | Management | Fundraising | Total |
|---|---|---|---|---|
| Other Salaries and Wages | - | - | - | $190,532 |
| Advertising | - | - | - | $105,100 |
| Fees for Services Other | - | - | - | $80,000 |
| Conferences and Meetings | - | - | - | $68,102 |
| Fees for Services Legal | - | - | - | $38,412 |
| Fees for Services Lobbying | - | - | - | $23,977 |
| Payroll Taxes | - | - | - | $15,834 |
| Other Expenses | - | - | - | $9,296 |
| Occupancy | - | - | - | $7,515 |
| Office Expenses | - | - | - | $4,781 |
| Insurance | - | - | - | $3,807 |
| Fees for Services Accounting | - | - | - | $2,600 |
| Travel | - | - | - | $1,163 |
| Other Employee Benefits | - | - | - | $567 |
| All Other Expenses | - | - | - | $150 |
| Total Functional Expenses | $0 | $0 | $0 | $599,340 |
Fundraising, Events, and Gaming
- Fundraising activities
- No
- Gaming activities
- No
- Professional fundraiser used
- No
Fundraising and Gaming Totals
| Line Item | Amount |
|---|---|
| Professional Fundraising Fees | $0 |
Political and Lobbying Activity
- Political campaign activity
- No
- In-house lobbying only
- No
- Subject to proxy tax
- Yes
Reported Spending and Taxes
| Line Item | Amount |
|---|---|
| Current Year Nondeductible Lobbying and Political Cost | $23,977 |
| Total Nondeductible Lobbying and Political Cost | $23,977 |
Governance and Compliance
Governance Checklist
- Compiled or reviewed by an accountant
- No
- Annual disclosure for covered persons
- Yes
- Business relationship with 35% controlled entity
- No
- Business relationship with family members
- No
- Business relationship with organization members
- No
- Material changes to governing documents
- No
- Compensation from other sources disclosed
- No
- CEO compensation reviewed
- No
- Other officer compensation reviewed
- No
- Conflict-of-interest policy
- Yes
- Audited financial statements prepared
- No
- Key decisions subject to board approval
- No
- Management duties delegated
- No
Governance Explanations
Form 990, Part VI, Section A, Line 2
“Several board members have business relationships in the normal course of operations.”
Form 990, Part VI, Section A, Line 6
“Classes of members or stockholders: each member of professional association for customer engagement, inc. (pace) is a company who is significantly involved in contact centers. The members elect the board of directors and approve significant decisions of the governing body. There are four classes of members, all of which have equal rights. The classes of members are platinum, gold, silver, and brand.”
Form 990, Part VI, Section A, Line 7A
“Members or stockholders electing members of governing body: the members of professional association for customer engagement, inc. (pace) elect the board of directors.”
Form 990, Part VI, Section A, Line 8B
“Documentation of meetings held by committees of governing body: professional association for customer engagement, inc. (pace) does not have any committees with the authority to act on behalf of the governing body.”
Form 990, Part VI, Section B, Line 11B
“Review of form 990 by governing body: the chairman of the board and the treasurer review the form 990. After the review, a final draft of the form 990 is distributed via email to the entire board of directors before it is filed with the irs.”
Form 990, Part VI, Section B, Line 12C
“Conflict of interest policy: the finance director of the association is charged with identifying any potential conflicts of interest, in which case it goes to the executive committee and then board of directors at its next scheduled board meeting. Further, officers, directors and other affected parties are required, on an annual basis, to affirmatively state that they are not aware of any conflict of interest that has not been previously reported. If a conflict is identified, the individuals involved in the conflict must remove themselves from the decision making process associated with the conflict.”
Form 990, Part VI, Section C, Line 19
“Public disclosure: financial statements, governing documents, and conflict of interest policies are not required disclosures pursuant to internal revenue code (irc) section 6104. These documents are not available to the public at this time.”
Filing and Contact Details
Filer
- Filer Name
- Professional Association for Customer
- EIN
- 22-2582290
- Phone
- 3178169336
- Address
- 7230 ARBUCKLE COMMONS 190, BROWNSBURG, IN 46112
Signing Officer
- Name
- Salvatore Falletta
- Title
- Chair
- Phone
- 3178169336
- Signed
- 2022-11-03
- Discuss with paid preparer
- Yes
Organization Details
- Principal Officer
- Salvatore Falletta
- Formed
- 1985
- Legal Domicile
- De
- Voting Board Members
- 13
- Independent Board Members
- 13
- Employees
- 3
- Volunteers
- 100
Preparer
- Firm
- Sherck Hussey Johnson & Mcnaughton LLC
- Address
- 1402 N CAPITOL AVE SUITE 150, INDIANAPOLIS, IN 46202-2316
- Preparer
- Shawn Antell CPA
- Phone
- 3172360888
Supplemental Narrative
Additional Explanations
Form 990, Part IX, Line 11G
“Event coordinator 80,000.”
Raw XML Appendix384 raw XML fields
This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.
| Path | # | Value |
|---|---|---|
| IRS990/AccountantCompileOrReviewInd | 0 | 0 |
| IRS990/AccountsPayableAccrExpnssGrp/BOYAmt | 0 | 30784 |
| IRS990/AccountsPayableAccrExpnssGrp/EOYAmt | 0 | 14542 |
| IRS990/AccountsReceivableGrp/BOYAmt | 0 | 160490 |
| IRS990/AccountsReceivableGrp/EOYAmt | 0 | 77195 |
| IRS990/ActivitiesConductedPrtshpInd | 0 | 0 |
| IRS990/ActivityOrMissionDesc | 0 | THE PROFESSIONAL ASSOCIATION FOR CUSTOMER ENGAGEMENT (PACE) IS THE ONLY NON-PROFIT TRADE ASSOCIATION DEDICATED EXCLUSIVELY TO THE ADVANCEMENT OF COMPANIES THAT ENGAGE WITH CUSTOMERS VIA THE CONTACT CENTER.WE PROMOTE OUR MEMBERS ABILITY TO PROVIDE OUTSTANDING CUSTOMER SERVICE AND SALES SOLUTIONS DELIVERED VIA OMNI CHANNEL COMMUNICATION INCLUDING VOICE, EMAIL, CHAT, TEXT AND SOCIAL MEDIA. |
| IRS990/AddressChangeInd | 0 | X |
| IRS990/AdvertisingGrp/TotalAmt | 0 | 105100 |
| IRS990/AllOtherExpensesGrp/TotalAmt | 0 | 150 |
| IRS990/AnnualDisclosureCoveredPrsnInd | 0 | 1 |
| IRS990/BooksInCareOfDetail/BusinessName/BusinessNameLine1Txt | 0 | SALVATORE FALLETTA |
| IRS990/BooksInCareOfDetail/PhoneNum | 0 | 3178169336 |
| IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt | 0 | 7320 ARBUCKLE COMMONS SUITE 190 |
| IRS990/BooksInCareOfDetail/USAddress/CityNm | 0 | BROWNSBURG |
| IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd | 0 | IN |
| IRS990/BooksInCareOfDetail/USAddress/ZIPCd | 0 | 46112 |
| IRS990/BusinessRlnWith35CtrlEntInd | 0 | 0 |
| IRS990/BusinessRlnWithFamMemInd | 0 | 0 |
| IRS990/BusinessRlnWithOrgMemInd | 0 | 0 |
| IRS990/CapStkTrPrinCurrentFundsGrp/BOYAmt | 0 | 0 |
| IRS990/CapStkTrPrinCurrentFundsGrp/EOYAmt | 0 | 0 |
| IRS990/CashNonInterestBearingGrp/BOYAmt | 0 | 7259 |
| IRS990/CashNonInterestBearingGrp/EOYAmt | 0 | 95924 |
| IRS990/ChangeToOrgDocumentsInd | 0 | 0 |
| IRS990/CntrctRcvdGreaterThan100KCnt | 0 | 0 |
| IRS990/CollectionsOfArtInd | 0 | 0 |
| IRS990/CompensationFromOtherSrcsInd | 0 | 0 |
| IRS990/CompensationProcessCEOInd | 0 | 0 |
| IRS990/CompensationProcessOtherInd | 0 | 0 |
| IRS990/ConferencesMeetingsGrp/TotalAmt | 0 | 68102 |
| IRS990/ConflictOfInterestPolicyInd | 0 | 1 |
| IRS990/ConservationEasementsInd | 0 | 0 |
| IRS990/ConsolidatedAuditFinclStmtInd | 0 | 0 |
| IRS990/CreditCounselingInd | 0 | 0 |
| IRS990/CYBenefitsPaidToMembersAmt | 0 | 0 |
| IRS990/CYContributionsGrantsAmt | 0 | 358870 |
| IRS990/CYGrantsAndSimilarPaidAmt | 0 | 0 |
| IRS990/CYInvestmentIncomeAmt | 0 | 15 |
| IRS990/CYOtherExpensesAmt | 0 | 392407 |
| IRS990/CYOtherRevenueAmt | 0 | 0 |
| IRS990/CYProgramServiceRevenueAmt | 0 | 338344 |
| IRS990/CYRevenuesLessExpensesAmt | 0 | 97889 |
| IRS990/CYSalariesCompEmpBnftPaidAmt | 0 | 206933 |
| IRS990/CYTotalExpensesAmt | 0 | 599340 |
| IRS990/CYTotalFundraisingExpenseAmt | 0 | 0 |
| IRS990/CYTotalProfFndrsngExpnsAmt | 0 | 0 |
| IRS990/CYTotalRevenueAmt | 0 | 697229 |
| IRS990/DecisionsSubjectToApprovaInd | 0 | 0 |
| IRS990/DeductibleArtContributionInd | 0 | 0 |
| IRS990/DeductibleNonCashContriInd | 0 | 0 |
| IRS990/DeferredRevenueGrp/BOYAmt | 0 | 154918 |
| IRS990/DeferredRevenueGrp/EOYAmt | 0 | 42681 |
| IRS990/DelegationOfMgmtDutiesInd | 0 | 0 |
| IRS990/Desc | 0 | THE MEMBERS OF PROFESSIONAL ASSOCIATION FOR CUSTOMER ENGAGEMENT, INC. (PACE) INCLUDE THE CALL CENTERS, TRAINERS, CONSULTANTS, AND EQUIPMENT SUPPLIERS THAT INITIATE, FACILITATE, AND GENERATE TELEPHONE, INTERNET, AND EMAIL SALES. ESSENTIALLY, ANY COMPANY THAT USES THE TELEPHONE IN THEIR SALES, MARKETING, AND/OR CUSTOMER SERVICE STREAM WOULD DERIVE BENEFIT FROM MEMBERSHIP WITH PACE. THE ORGANIZATION COLLECTS MEMBERSHIP DUES IN ORDER TO PROVIDE MEMBERS WITH BUSINESS OPPORTUNITIES, PROTECTION FROM GOVERNMENT REGULATIONS, EDUCATION, AND COMMUNICATION. |
| IRS990/DescribedInSection501c3Ind | 0 | 0 |
| IRS990/DisregardedEntityInd | 0 | 0 |
| IRS990/DocumentRetentionPolicyInd | 0 | 1 |
| IRS990/DonorAdvisedFundInd | 0 | 0 |
| IRS990/DonorRstrOrQuasiEndowmentsInd | 0 | 0 |
| IRS990/ElectionOfBoardMembersInd | 0 | 1 |
| IRS990/EmployeeCnt | 0 | 3 |
| IRS990/EmploymentTaxReturnsFiledInd | 0 | 1 |
| IRS990/FamilyOrBusinessRlnInd | 0 | 1 |
| IRS990/FederalGrantAuditRequiredInd | 0 | 0 |
| IRS990/FeesForServicesAccountingGrp/TotalAmt | 0 | 2600 |
| IRS990/FeesForServicesLegalGrp/TotalAmt | 0 | 38412 |
| IRS990/FeesForServicesLobbyingGrp/TotalAmt | 0 | 23977 |
| IRS990/FeesForServicesOtherGrp/TotalAmt | 0 | 80000 |
| IRS990/ForeignActivitiesInd | 0 | 0 |
| IRS990/ForeignFinancialAccountInd | 0 | 0 |
| IRS990/ForeignOfficeInd | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 0 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 1 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 2 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 3 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 4 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 5 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 6 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 7 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 8 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 9 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 10 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 11 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt | 12 | 1.00 |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 0 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 1 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 2 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 3 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 4 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 5 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 6 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 7 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 8 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 9 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 10 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 11 | X |
| IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd | 12 | X |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 8 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 9 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 10 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 11 | 0 |
| IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt | 12 | 0 |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 0 | SALVATORE FALLETTA |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 1 | MARK BOEHMER |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 2 | KARL KOSTER |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 3 | ANDREW BALTHASER |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 4 | ROB MARSHALL |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 5 | CHRISTA HEIBEL |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 6 | AMANDA HORTON |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 7 | REID HOUSER |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 8 | HARVEY LIVINGSTON |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 9 | CARMIT DIANDREA |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 10 | REBECCA CARR |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 11 | PAUL GIPSON |
| IRS990/Form990PartVIISectionAGrp/PersonNm | 12 | JOY PARK |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 8 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 9 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 10 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 11 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt | 12 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 0 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 1 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 2 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 3 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 4 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 5 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 6 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 7 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 8 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 9 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 10 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 11 | 0 |
| IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt | 12 | 0 |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 0 | CHAIR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 1 | SECRETARY |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 2 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 3 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 4 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 5 | VICE CHAIR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 6 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 7 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 8 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 9 | TREASURER |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 10 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 11 | DIRECTOR |
| IRS990/Form990PartVIISectionAGrp/TitleTxt | 12 | DIRECTOR |
| IRS990/Form990ProvidedToGvrnBodyInd | 0 | 1 |
| IRS990/FormationYr | 0 | 1985 |
| IRS990/FormerOfcrEmployeesListedInd | 0 | 0 |
| IRS990/FSAuditedInd | 0 | 0 |
| IRS990/FundraisingActivitiesInd | 0 | 0 |
| IRS990/GamingActivitiesInd | 0 | 0 |
| IRS990/GoverningBodyVotingMembersCnt | 0 | 13 |
| IRS990/GrantsToIndividualsInd | 0 | 0 |
| IRS990/GrantsToOrganizationsInd | 0 | 0 |
| IRS990/GrantToRelatedPersonInd | 0 | 0 |
| IRS990/GrossReceiptsAmt | 0 | 697229 |
| IRS990/GroupReturnForAffiliatesInd | 0 | 0 |
| IRS990/IncludeFIN48FootnoteInd | 0 | 0 |
| IRS990/IndependentAuditFinclStmtInd | 0 | 0 |
| IRS990/IndependentVotingMemberCnt | 0 | 13 |
| IRS990/IndivRcvdGreaterThan100KCnt | 0 | 0 |
| IRS990/IndoorTanningServicesInd | 0 | 0 |
| IRS990/InfoInScheduleOPartIIIInd | 0 | X |
| IRS990/InfoInScheduleOPartIXInd | 0 | X |
| IRS990/InfoInScheduleOPartVIInd | 0 | X |
| IRS990/InsuranceGrp/TotalAmt | 0 | 3807 |
| IRS990/InvestmentIncomeGrp/ExclusionAmt | 0 | 15 |
| IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt | 0 | 15 |
| IRS990/InvestmentInJointVentureInd | 0 | 0 |
| IRS990/IRPDocumentCnt | 0 | 6 |
| IRS990/IRPDocumentW2GCnt | 0 | 0 |
| IRS990/LegalDomicileStateCd | 0 | DE |
| IRS990/LoanOutstandingInd | 0 | 0 |
| IRS990/LocalChaptersInd | 0 | 1 |
| IRS990/MaterialDiversionOrMisuseInd | 0 | 0 |
| IRS990/MembershipDuesAmt | 0 | 358870 |
| IRS990/MembersOrStockholdersInd | 0 | 1 |
| IRS990/MethodOfAccountingAccrualInd | 0 | X |
| IRS990/MinutesOfCommitteesInd | 0 | 0 |
| IRS990/MinutesOfGoverningBodyInd | 0 | 1 |
| IRS990/MissionDesc | 0 | THE PROFESSIONAL ASSOCIATION FOR CUSTOMER ENGAGEMENT (PACE) IS THE ONLY NON-PROFIT TRADE ASSOCIATION DEDICATED EXCLUSIVELY TO THE ADVANCEMENT OF COMPANIES THAT ENGAGE WITH CUSTOMERS VIA THE CONTACT CENTER. WE PROMOTE OUR MEMBERS ABILITY TO PROVIDE OUTSTANDING CUSTOMER SERVICE AND SALES SOLUTIONS DELIVERED VIA OMNI CHANNEL COMMUNICATION INCLUDING VOICE, EMAIL, CHAT, TEXT AND SOCIAL MEDIA.PACE VALUES MEMBERS BY PROVIDING ESSENTIAL BUSINESS ELEMENTS IN THE FORM OF:-FORUMS FOR NETWORKING AT INTERNATIONAL, NATIONAL AND REGIONAL LEVELS;-PROGRAMS FOR BUSINESS LEARNING;-ADVOCACY OF CONTACT CENTER USERS AND PROVIDERS'INTERESTS BEFORE STATE AND FEDERAL GOVERNMENT;-RESEARCH ON CONSUMER AND REGULATORY TOPICS OF INTEREST TO CONTACT CENTERS IN THEIR BUSINESS OPERATIONS;-INFORMATION ABOUT GLOBAL DEVELOPMENTS IN CONTACT CENTERS; AND-EDUCATION OF THE GENERAL PUBLIC AND MEDIA TO PROMOTE CONTACT CENTER PROVIDERS AND USERS' BUSINESS INTERESTS OF THEIR STRONG COMMITMENT TO CUSTOMER SERVICE |
| IRS990/MoreThan5000KToIndividualsInd | 0 | 0 |
| IRS990/MoreThan5000KToOrgInd | 0 | 0 |
| IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt | 0 | 49897 |
| IRS990/NetAssetsOrFundBalancesBOYAmt | 0 | 91891 |
| IRS990/NetAssetsOrFundBalancesEOYAmt | 0 | 189780 |
| IRS990/NetUnrelatedBusTxblIncmAmt | 0 | 0 |
| IRS990/NoListedPersonsCompensatedInd | 0 | X |
| IRS990/NondeductibleContributionsInd | 0 | 0 |
| IRS990/OccupancyGrp/TotalAmt | 0 | 7515 |
| IRS990/OfficeExpensesGrp/TotalAmt | 0 | 4781 |
| IRS990/OfficerMailingAddressInd | 0 | 0 |
| IRS990/OperateHospitalInd | 0 | 0 |
| IRS990/Organization501cInd | 0 | X |
| IRS990/OrgDoesNotFollowFASB117Ind | 0 | X |
| IRS990/OtherAssetsTotalGrp/BOYAmt | 0 | 650 |
| IRS990/OtherAssetsTotalGrp/EOYAmt | 0 | 575 |
| IRS990/OtherChangesInNetAssetsAmt | 0 | 0 |
| IRS990/OtherEmployeeBenefitsGrp/TotalAmt | 0 | 567 |
| IRS990/OtherExpensesGrp/Desc | 0 | BAD DEBT EXPENSE |
| IRS990/OtherExpensesGrp/Desc | 1 | DIRECT CHAPTER EVENT EX |
| IRS990/OtherExpensesGrp/Desc | 2 | BANK & CREDIT CARD FEES |
| IRS990/OtherExpensesGrp/Desc | 3 | PAYROLL FEES |
| IRS990/OtherExpensesGrp/TotalAmt | 0 | 17485 |
| IRS990/OtherExpensesGrp/TotalAmt | 1 | 16152 |
| IRS990/OtherExpensesGrp/TotalAmt | 2 | 13867 |
| IRS990/OtherExpensesGrp/TotalAmt | 3 | 9296 |
| IRS990/OtherSalariesAndWagesGrp/TotalAmt | 0 | 190532 |
| IRS990/PartialLiquidationInd | 0 | 0 |
| IRS990/PayrollTaxesGrp/TotalAmt | 0 | 15834 |
| IRS990/PdInCapSrplsLandBldgEqpFundGrp/BOYAmt | 0 | 0 |
| IRS990/PdInCapSrplsLandBldgEqpFundGrp/EOYAmt | 0 | 0 |
| IRS990/PoliciesReferenceChaptersInd | 0 | 1 |
| IRS990/PoliticalCampaignActyInd | 0 | 0 |
| IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt | 0 | 38002 |
| IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt | 0 | 40000 |
| IRS990/PrincipalOfficerNm | 0 | SALVATORE FALLETTA |
| IRS990/ProfessionalFundraisingInd | 0 | 0 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 0 | 900099 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 1 | 900099 |
| IRS990/ProgramServiceRevenueGrp/BusinessCd | 2 | 900099 |
| IRS990/ProgramServiceRevenueGrp/Desc | 0 | ANNUAL CONVENTION AND |
| IRS990/ProgramServiceRevenueGrp/Desc | 1 | COMPLIANCE CERTIFICATI |
| IRS990/ProgramServiceRevenueGrp/Desc | 2 | SRO EXAM FEES |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 0 | 330871 |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 1 | 5973 |
| IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt | 2 | 1500 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 0 | 330871 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 1 | 5973 |
| IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt | 2 | 1500 |
| IRS990/ProgSrvcAccomActy2Grp/Desc | 0 | DURING THE YEAR, PACE HELD OVER 10 NATIONAL (VIRTUAL) EVENTS, WITH ATTENDANCE EXCEEDING 1,500, FOR THE BENEFIT OF ITS MEMBERS. THESE EVENTS FURTHER THE ASSOCIATION'S OBJECTIVE OF PROVIDING EDUCATION AND NETWORKING OPPORTUNITIES AND CONTINUING TO IMPROVE THE OVERALL HEALTH OF THE CONTACT CENTER CHANNEL. |
| IRS990/ProgSrvcAccomActy3Grp/Desc | 0 | THE PROFESSIONAL ASSOCIATION FOR CUSTOMER ENGAGEMENT SELF REGULATORY ORGANIZATION (PACE-SRO), A DIVISION OF PACE, INCORPORATES ASPECTS OF GOVERNMENTAL REGULATIONS AND CONSUMER PROTECTION RULES FOR CONTACT CENTERS. THE GOAL OF THE PACE-SRO IS TO ASSURE A POSITIVE CONTACT CENTER EXPERIENCE FOR CONSUMERS AND PROVIDE AN OBJECTIVE SYSTEM THAT REINFORCES COMPANIES' COMMITMENT TO GOVERNMENT COMPLIANCE. PACE FURTHER BROADENED ITS SRO INITIATIVE BY CREATING ACCREDITATION OPPORTUNITIES THROUGH THE TAYLOR INSTITUTE OF AKRON UNIVERSITY AND CONTINUED COOPERATION WITH THE FEDERAL TRADE COMMISSION AND FEDERAL COMMUNICATIONS COMMISSION. |
| IRS990/ProhibitedTaxShelterTransInd | 0 | 0 |
| IRS990/PYBenefitsPaidToMembersAmt | 0 | 0 |
| IRS990/PYContributionsGrantsAmt | 0 | 429236 |
| IRS990/PYGrantsAndSimilarPaidAmt | 0 | 0 |
| IRS990/PYInvestmentIncomeAmt | 0 | 16 |
| IRS990/PYOtherExpensesAmt | 0 | 439498 |
| IRS990/PYOtherRevenueAmt | 0 | 23695 |
| IRS990/PYProgramServiceRevenueAmt | 0 | 373417 |
| IRS990/PYRevenuesLessExpensesAmt | 0 | 112988 |
| IRS990/PYSalariesCompEmpBnftPaidAmt | 0 | 273878 |
| IRS990/PYTotalExpensesAmt | 0 | 713376 |
| IRS990/PYTotalProfFndrsngExpnsAmt | 0 | 0 |
| IRS990/PYTotalRevenueAmt | 0 | 826364 |
| IRS990/ReconcilationRevenueExpnssAmt | 0 | 97889 |
| IRS990/RegularMonitoringEnfrcInd | 0 | 1 |
| IRS990/RelatedEntityInd | 0 | 0 |
| IRS990/RelatedOrganizationCtrlEntInd | 0 | 0 |
| IRS990/ReportInvestmentsOtherSecInd | 0 | 0 |
| IRS990/ReportLandBuildingEquipmentInd | 0 | 0 |
| IRS990/ReportOtherAssetsInd | 0 | 0 |
| IRS990/ReportOtherLiabilitiesInd | 0 | 0 |
| IRS990/ReportProgramRelatedInvstInd | 0 | 0 |
| IRS990/RtnEarnEndowmentIncmOthFndsGrp/BOYAmt | 0 | 91891 |
| IRS990/RtnEarnEndowmentIncmOthFndsGrp/EOYAmt | 0 | 189780 |
| IRS990/SavingsAndTempCashInvstGrp/BOYAmt | 0 | 71192 |
| IRS990/SavingsAndTempCashInvstGrp/EOYAmt | 0 | 83206 |
| IRS990/ScheduleBRequiredInd | 0 | 0 |
| IRS990ScheduleC/AggregateReportedDuesNtcAmt | 0 | 23977 |
| IRS990ScheduleC/AgreeCarryoverPriorYearInd | 0 | 0 |
| IRS990ScheduleC/DuesAssessmentsAmt | 0 | 358870 |
| IRS990ScheduleC/NonDeductibleLbbyngPltclCYAmt | 0 | 23977 |
| IRS990ScheduleC/NonDeductibleLbbyngPltclTotAmt | 0 | 23977 |
| IRS990ScheduleC/OnlyInHouseLobbyingInd | 0 | 0 |
| IRS990ScheduleC/SubstantiallyAllDuesNondedInd | 0 | 0 |
| IRS990/ScheduleJRequiredInd | 0 | 0 |
| IRS990/ScheduleORequiredInd | 0 | 1 |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 0 | SEVERAL BOARD MEMBERS HAVE BUSINESS RELATIONSHIPS IN THE NORMAL COURSE OF OPERATIONS. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 1 | CLASSES OF MEMBERS OR STOCKHOLDERS: EACH MEMBER OF PROFESSIONAL ASSOCIATION FOR CUSTOMER ENGAGEMENT, INC. (PACE) IS A COMPANY WHO IS SIGNIFICANTLY INVOLVED IN CONTACT CENTERS. THE MEMBERS ELECT THE BOARD OF DIRECTORS AND APPROVE SIGNIFICANT DECISIONS OF THE GOVERNING BODY. THERE ARE FOUR CLASSES OF MEMBERS, ALL OF WHICH HAVE EQUAL RIGHTS. THE CLASSES OF MEMBERS ARE PLATINUM, GOLD, SILVER, AND BRAND. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 2 | MEMBERS OR STOCKHOLDERS ELECTING MEMBERS OF GOVERNING BODY: THE MEMBERS OF PROFESSIONAL ASSOCIATION FOR CUSTOMER ENGAGEMENT, INC. (PACE) ELECT THE BOARD OF DIRECTORS. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 3 | DOCUMENTATION OF MEETINGS HELD BY COMMITTEES OF GOVERNING BODY: PROFESSIONAL ASSOCIATION FOR CUSTOMER ENGAGEMENT, INC. (PACE) DOES NOT HAVE ANY COMMITTEES WITH THE AUTHORITY TO ACT ON BEHALF OF THE GOVERNING BODY. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 4 | REVIEW OF FORM 990 BY GOVERNING BODY: THE CHAIRMAN OF THE BOARD AND THE TREASURER REVIEW THE FORM 990. AFTER THE REVIEW, A FINAL DRAFT OF THE FORM 990 IS DISTRIBUTED VIA EMAIL TO THE ENTIRE BOARD OF DIRECTORS BEFORE IT IS FILED WITH THE IRS. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 5 | CONFLICT OF INTEREST POLICY: THE FINANCE DIRECTOR OF THE ASSOCIATION IS CHARGED WITH IDENTIFYING ANY POTENTIAL CONFLICTS OF INTEREST, IN WHICH CASE IT GOES TO THE EXECUTIVE COMMITTEE AND THEN BOARD OF DIRECTORS AT ITS NEXT SCHEDULED BOARD MEETING. FURTHER, OFFICERS, DIRECTORS AND OTHER AFFECTED PARTIES ARE REQUIRED, ON AN ANNUAL BASIS, TO AFFIRMATIVELY STATE THAT THEY ARE NOT AWARE OF ANY CONFLICT OF INTEREST THAT HAS NOT BEEN PREVIOUSLY REPORTED. IF A CONFLICT IS IDENTIFIED, THE INDIVIDUALS INVOLVED IN THE CONFLICT MUST REMOVE THEMSELVES FROM THE DECISION MAKING PROCESS ASSOCIATED WITH THE CONFLICT. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 6 | PUBLIC DISCLOSURE: FINANCIAL STATEMENTS, GOVERNING DOCUMENTS, AND CONFLICT OF INTEREST POLICIES ARE NOT REQUIRED DISCLOSURES PURSUANT TO INTERNAL REVENUE CODE (IRC) SECTION 6104. THESE DOCUMENTS ARE NOT AVAILABLE TO THE PUBLIC AT THIS TIME. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 7 | EVENT COORDINATOR 80,000. |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 0 | FORM 990, PART VI, SECTION A, LINE 2 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 1 | FORM 990, PART VI, SECTION A, LINE 6 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 2 | FORM 990, PART VI, SECTION A, LINE 7A |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 3 | FORM 990, PART VI, SECTION A, LINE 8B |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 4 | FORM 990, PART VI, SECTION B, LINE 11B |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 5 | FORM 990, PART VI, SECTION B, LINE 12C |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 6 | FORM 990, PART VI, SECTION C, LINE 19 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 7 | FORM 990, PART IX, LINE 11G |
| IRS990/SchoolOperatingInd | 0 | 0 |
| IRS990/SignificantChangeInd | 0 | 0 |
| IRS990/SignificantNewProgramSrvcInd | 0 | 0 |
| IRS990/StatesWhereCopyOfReturnIsFldCd | 0 | IN |
| IRS990/SubjectToExcsTaxNetInvstIncInd | 0 | 0 |
| IRS990/SubjectToProxyTaxInd | 0 | 1 |
| IRS990/SubjToTaxRmnrtnExPrchtPymtInd | 0 | 0 |
| IRS990/TaxablePartyNotificationInd | 0 | 0 |
| IRS990/TaxExemptBondsInd | 0 | 0 |
| IRS990/TerminateOperationsInd | 0 | 0 |
| IRS990/TotalAssetsBOYAmt | 0 | 277593 |
| IRS990/TotalAssetsEOYAmt | 0 | 296900 |
| IRS990/TotalAssetsGrp/BOYAmt | 0 | 277593 |
| IRS990/TotalAssetsGrp/EOYAmt | 0 | 296900 |
| IRS990/TotalCompGreaterThan150KInd | 0 | 0 |
| IRS990/TotalContributionsAmt | 0 | 358870 |
| IRS990/TotalEmployeeCnt | 0 | 3 |
| IRS990/TotalFunctionalExpensesGrp/TotalAmt | 0 | 599340 |
| IRS990/TotalGrossUBIAmt | 0 | 0 |
| IRS990/TotalLiabilitiesBOYAmt | 0 | 185702 |
| IRS990/TotalLiabilitiesEOYAmt | 0 | 107120 |
| IRS990/TotalLiabilitiesGrp/BOYAmt | 0 | 185702 |
| IRS990/TotalLiabilitiesGrp/EOYAmt | 0 | 107120 |
| IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt | 0 | 91891 |
| IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt | 0 | 189780 |
| IRS990/TotalOtherCompensationAmt | 0 | 0 |
| IRS990/TotalProgramServiceRevenueAmt | 0 | 338344 |
| IRS990/TotalReportableCompFromOrgAmt | 0 | 0 |
| IRS990/TotalRevenueGrp/ExclusionAmt | 0 | 15 |
| IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt | 0 | 338344 |
| IRS990/TotalRevenueGrp/TotalRevenueColumnAmt | 0 | 697229 |
| IRS990/TotalRevenueGrp/UnrelatedBusinessRevenueAmt | 0 | 0 |
| IRS990/TotalVolunteersCnt | 0 | 100 |
| IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt | 0 | 277593 |
| IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt | 0 | 296900 |
| IRS990/TotReportableCompRltdOrgAmt | 0 | 0 |
| IRS990/TravelGrp/TotalAmt | 0 | 1163 |
| IRS990/TypeOfOrganizationCorpInd | 0 | X |
| IRS990/UnrelatedBusIncmOverLimitInd | 0 | 0 |
| IRS990/UponRequestInd | 0 | X |
| IRS990/USAddress/AddressLine1Txt | 0 | 7230 ARBUCKLE COMMONS SUITE 190 |
| IRS990/USAddress/CityNm | 0 | BROWNSBURG |
| IRS990/USAddress/StateAbbreviationCd | 0 | IN |
| IRS990/USAddress/ZIPCd | 0 | 46112 |
| IRS990/VotingMembersGoverningBodyCnt | 0 | 13 |
| IRS990/VotingMembersIndependentCnt | 0 | 13 |
| IRS990/WebsiteAddressTxt | 0 | WWW.PACEASSOCIATION.ORG |
| IRS990/WhistleblowerPolicyInd | 0 | 1 |
| ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/AuthenticationAssuranceLevelCd | 0 | AAL1 |
| ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/IdentityAssuranceLevelCd | 0 | IAL1 |
| ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/TrustedCustomerCd | 0 | 3 |
| ReturnHeader/BuildTS | 0 | 2022-09-23 18:48:47Z |
| ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd | 0 | 1 |
| ReturnHeader/BusinessOfficerGrp/PersonNm | 0 | SALVATORE FALLETTA |
| ReturnHeader/BusinessOfficerGrp/PersonTitleTxt | 0 | CHAIR |
| ReturnHeader/BusinessOfficerGrp/PhoneNum | 0 | 3178169336 |
| ReturnHeader/BusinessOfficerGrp/SignatureDt | 0 | 2022-11-03 |
| ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt | 0 | PROFESSIONAL ASSOCIATION FOR CUSTOMER |
| ReturnHeader/Filer/BusinessName/BusinessNameLine2Txt | 0 | ENGAGEMENT INC |
| ReturnHeader/Filer/BusinessNameControlTxt | 0 | PROF |
| ReturnHeader/Filer/EIN | 0 | 222582290 |
| ReturnHeader/Filer/PhoneNum | 0 | 3178169336 |
| ReturnHeader/Filer/USAddress/AddressLine1Txt | 0 | 7230 ARBUCKLE COMMONS 190 |
| ReturnHeader/Filer/USAddress/CityNm | 0 | BROWNSBURG |
| ReturnHeader/Filer/USAddress/StateAbbreviationCd | 0 | IN |
| ReturnHeader/Filer/USAddress/ZIPCd | 0 | 46112 |
| ReturnHeader/PreparerFirmGrp/PreparerFirmEIN | 0 | 351140303 |
| ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt | 0 | SHERCK HUSSEY JOHNSON & MCNAUGHTON LLC |
| ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt | 0 | 1402 N CAPITOL AVE SUITE 150 |
| ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm | 0 | INDIANAPOLIS |
| ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd | 0 | IN |
| ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd | 0 | 462022316 |
| ReturnHeader/PreparerPersonGrp/PhoneNum | 0 | 3172360888 |
| ReturnHeader/PreparerPersonGrp/PreparationDt | 0 | 2022-11-03 |
| ReturnHeader/PreparerPersonGrp/PreparerPersonNm | 0 | SHAWN ANTELL CPA |
| ReturnHeader/ReturnTs | 0 | 2022-11-09T07:10:47-06:00 |
| ReturnHeader/ReturnTypeCd | 0 | 990 |
| ReturnHeader/SigningOfficerGrp/PersonFullName/PersonFirstNm | 0 | SALVATORE |
| ReturnHeader/SigningOfficerGrp/PersonFullName/PersonLastNm | 0 | FALLETTA |
| ReturnHeader/TaxPeriodBeginDt | 0 | 2021-01-01 |
| ReturnHeader/TaxPeriodEndDt | 0 | 2021-12-31 |
| ReturnHeader/TaxYr | 0 | 2021 |
Document Assets
No mirrored PDF or thumbnail assets are attached yet.
Filings
Displayed year
2021 • Form 990Detailed filing. Detailed filing data is available for this year.
- Assets
- $296,900
- Liabilities
- $107,120
- Net assets
- $189,780
- Revenue
- $697,229
- Expenses
- $599,340
- Net income
- $97,889