Civic Intelligence

The Phoenix Counseling Center

990 • Fiscal year 2024 • EIN 20-2493799

Jul 01, 2023 to Jun 30, 2024 • Filed on Apr 30, 2025

Organization ProfileN/A

View Organization Page

839 Majestic Court Suite 1Gastonia, NC 28054

(704) 360-4531

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Balance Sheet

Assets

Up

$5,973,590

Up $1,430,622 (+31%) from 2023

Net Assets

Up

$4,904,899

Up $1,083,884 (+28%) from 2023

Liabilities

Up

$1,068,691

Up $346,738 (+48%) from 2023

Revenue And Expenses

Revenue

Up

$12,283,725

Up $3,333,117 (+37%) from 2023

Expenses

Up

$11,199,841

Up $2,057,874 (+23%) from 2023

Net Income

Up

$1,083,884

Up $1,275,243 (+666%) from 2023

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2010: $163,078Liabilities 2010: $0Net Assets 2010: $163,0782010Assets 2011: $895,924Liabilities 2011: $9,510Net Assets 2011: $886,4142011Assets 2012: $359,485Liabilities 2012: $193,262Net Assets 2012: $166,2232012Assets 2013: $1,121,907Liabilities 2013: $589,821Net Assets 2013: $532,0862013Assets 2014: $1,450,413Liabilities 2014: $811,134Net Assets 2014: $639,2792014Assets 2015: $1,277,825Liabilities 2015: $821,950Net Assets 2015: $455,8752015Assets 2016: $1,138,225Liabilities 2016: $836,517Net Assets 2016: $301,7082016Assets 2018: $1,027,780Liabilities 2018: $984,583Net Assets 2018: $43,1972018Assets 2019: $1,494,950Liabilities 2019: $997,372Net Assets 2019: $497,5782019Assets 2020: $3,168,470Liabilities 2020: $2,076,594Net Assets 2020: $1,091,8762020Assets 2021: $4,545,130Liabilities 2021: $708,300Net Assets 2021: $3,836,8302021Assets 2022: $4,757,713Liabilities 2022: $745,339Net Assets 2022: $4,012,3742022Assets 2023: $4,542,968Liabilities 2023: $721,953Net Assets 2023: $3,821,0152023Assets 2024: $5,973,590Liabilities 2024: $1,068,691Net Assets 2024: $4,904,8992024

Highlighted filing

2024

Assets$5,973,590
Liabilities$1,068,691
Net Assets$4,904,899
Open 2024 Filing

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$15M$10M$5.0M$0-$5.0MExpenses 2010: $2,363,8932010Expenses 2011: $5,672,0662011Expenses 2012: $6,931,0612012Revenue 2013: $7,894,206Expenses 2013: $7,555,495Net Income 2013: $338,7112013Revenue 2014: $8,517,081Expenses 2014: $8,446,309Net Income 2014: $70,7722014Revenue 2015: $9,081,440Expenses 2015: $9,264,844Net Income 2015: -$183,4042015Revenue 2016: $9,997,180Expenses 2016: $10,236,087Net Income 2016: -$238,9072016Revenue 2018: $5,118,724Expenses 2018: $5,449,342Net Income 2018: -$330,6182018Revenue 2019: $10,866,449Expenses 2019: $10,412,068Net Income 2019: $454,3812019Revenue 2020: $10,644,737Expenses 2020: $9,929,742Net Income 2020: $714,9952020Revenue 2021: $12,914,062Expenses 2021: $10,169,108Net Income 2021: $2,744,9542021Revenue 2022: $10,250,930Expenses 2022: $10,075,386Net Income 2022: $175,5442022Revenue 2023: $8,950,608Expenses 2023: $9,141,967Net Income 2023: -$191,3592023Revenue 2024: $12,283,725Expenses 2024: $11,199,841Net Income 2024: $1,083,8842024

Highlighted filing

2024

Revenue$12,283,725
Expenses$11,199,841
Net Income$1,083,884
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
Apr 30, 2025
Return Version
2023v6.0
Gross Receipts
$12,283,725
Mission and Program Overview

Mission

To provide counseling to individuals with mental illness and addiction problems.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$2,947,733$3,719,337▲ $771,604
Accounts Receivable$635,429$1,432,594▲ $797,165
Savings and Temporary Cash Investments$500,000$0▼ $500,000
Land, Buildings, and Equipment, Net$319,749$391,147▲ $71,398
Prepaid Expenses and Deferred Charges$48,330$44,500▼ $3,830
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Total Assets$4,542,968$5,973,590▲ $1,430,622
Other Assets Total$91,727$386,012▲ $294,285
Liabilities
Other Liabilities$660,882$987,461▲ $326,579
Accounts Payable and Accrued Expenses$61,071$81,230▲ $20,159
Total Liabilities$721,953$1,068,691▲ $346,738
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$3,821,015$4,904,899▲ $1,083,884
Total Net Assets Fund Balance$3,821,015$4,904,899▲ $1,083,884
Total Liabilities and Net Assets / Fund Balance$4,542,968$5,973,590▲ $1,430,622

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$149,334$558,759$708,093
Buildings$204,191$217,078$421,269
Land$25,000-$25,000
Leasehold Improvements$12,622$1,454$14,076
Other Assets Org$380,912--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseTotal
Kevin OliverCEOFT$180,250$180,250
Celine VillaxCFOFT$130,000$130,000
Joanna WilsonCCOFT$120,000$120,000
Kristen LitvakCCOFT$119,000$119,000
Kyle ButtonCOOFT$110,000$110,000
John WeatherfordChief HR OfficerFT$105,000$105,000
Veronica CheekCrisis DirectorFT$100,000$100,000

Board Members and Trustees

NameTitle
Pam PoteatChairman
Ben McKinnonDirector
Jeff LedfordDirector
Jerry RaganDirector
Michael CooneDirector
Regina MoodyDirector
John WatersTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Psychiatric Services of Carolinas PCPsychiatric Services1530 Union Rd Suite A, Gastonia, NC 28054$566,218
Revenue and Support

Revenue Composition

Contributions and Grants
$1,569,088
Program Service Revenue
$10,552,073
Investment Income
$0
Other Revenue
$162,564
Change in Net Assets
$1,083,884

Audited Revenue Reconciliation

Revenue per Audited Statements
$12,283,725
Total Revenue per Audited Statements
$12,283,725
Total Revenue per Form 990
$12,283,725
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$7,102,415
Other Expenses$4,097,426
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$5,697,238$1,224,927-$6,922,165
Fees for Services Other$2,021,838$415,540-$2,437,378
Occupancy$499,661$26,298-$525,959
Current Officers, Directors, Trustees, and Key Employees$155,862$24,388-$180,250
Office Expenses$136,296$29,092-$165,388
Depreciation Depletion$60,511$9,485-$69,996
Insurance$49,455--$49,455
Other Expenses$8,880$1,895-$10,775
Total Functional Expenses$9,368,709$1,831,132$0$11,199,841

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$11,199,841
Total Expenses per Audited Statements$11,199,841
Total Expenses per Form 990$11,199,841
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Payroll Liabilities$606,549
Operating right of use liability$380,912
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
No
Audit committee
No
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Form 990 is reviewed by the COO and CFO before filing.”

Form 990, Part VI, Section C, Line 19

“Not made available to the public.”

Filing and Contact Details

Filer

Filer Name
Phoenix Counseling Center
EIN
20-2493799
Phone
7043604531
Address
839 Majestic Court Suite 1, Gastonia, NC 28054

Signing Officer

Name
Kevin Oliver
Title
CEO
Signed
2025-04-30
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Kevin Oliver
Formed
2003
Legal Domicile
Nc
Voting Board Members
8
Independent Board Members
7
Employees
207

Preparer

Firm
Foard and Company PA
Address
1347 Harding Place, Charlotte, NC 28204
Preparer
Terry W Lancaster
Phone
7043721515
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 4D

“OTHER PROGRAM SERVICES 4: Other Programs Admin Gaylains House of Hope Tailored Care Management GH:Gaylains House of Hope Halfway House for Women is an alternative that helps provide a safe and supportive place where addicts and alcoholics can start their journey from active addiction to sober living one step at a time.TCM:PCC is a Certified Care Management Agency providing Tailored Care Management services. TCM members will have a single-designated Care Manager supported by a multi-disciplinary care team to provide whole-person care management that addresses all of their needs including physical health, behavioral health, traumatic brain injury, pharmacy, long-term services and supports and unmet health-related resources needs.”

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IRS990/OccupancyGrp/TotalAmt0525959
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IRS990/OfficeExpensesGrp/ProgramServicesAmt0136296
IRS990/OfficeExpensesGrp/TotalAmt0165388
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IRS990/OtherExpensesGrp/Desc1Communications and Technology
IRS990/OtherExpensesGrp/Desc2Transportation
IRS990/OtherExpensesGrp/Desc3Printing and Publications
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt031622
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt145452
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt222433
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IRS990/OtherExpensesGrp/ProgramServicesAmt2105100
IRS990/OtherExpensesGrp/ProgramServicesAmt38880
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IRS990/OtherExpensesGrp/TotalAmt1258395
IRS990/OtherExpensesGrp/TotalAmt2127533
IRS990/OtherExpensesGrp/TotalAmt310775
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IRS990/OtherLiabilitiesGrp/EOYAmt0987461
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IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt01224927
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt05697238
IRS990/OtherSalariesAndWagesGrp/TotalAmt06922165
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IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt048330
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt044500
IRS990/PrincipalOfficerNm0Kevin Oliver
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IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt010552073
IRS990/ProgSrvcAccomActy2Grp/Desc0Other Outpatient Services:Mobile Crisis Services:PCC provides 24/7/365 mobile crisis service response. Mobile Crisis Management involves all support, services and treatment necessary to provide integrated crisis response, crisis stabilization interventions, and crisis prevention activities.Including Mores Services:Mobile Outreach Response Engagement StabilizationCrisis Services for children and adolescents. The MORES team will respond to the child and familys needs in any location.Guardianship Services:PCC provides Guardianship Services to individuals who are alleged to be incompetent or adjudicated incompetent by the court. These services are provided in Lincoln, Gaston, Cleveland, Mecklenburg and Wake counties. Guardianship is a legal relationship in which the guardian is authorized by the clerk of superior court to be the substitute decision maker for an incompetent adult. Incompetence is determined in a court proceeding and means an adult is unable to manage his own affairs or is unable to make important decisions. Services include:-Assessing an individual need for guardianship-Locating the appropriate person(s) to serve as guardian(s)-Petitioning or assisting the individuals family adjudication of incompetence of a guardian-Ongoing casework
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt02250562
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt02754907
IRS990/ProgSrvcAccomActy3Grp/Desc0Outpatient Services:PCC provides mental health and substance use outpatient services. These services range from enhanced group services to individual counseling sessions:-Substance Abuse Comprehensive Treatment Groups-Substance Abuse Intensive Outpatient Groups-Partial Hospitalization -Peer Support Services-Recovery Court Services-Aftercare/Relapse PreventionMedication Management Services:PCC provides Medication-Assisted Treatment for opioid use disorder and medication management services for other mental health disorders. The use of medications in combination with group and/or individual counseling is an effective way to treat both mental health and substance use disorders.
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IRS990/ProgSrvcAccomActy3Grp/RevenueAmt01549077
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IRS990/PYExcessBenefitTransInd0false
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IRS990/PYOtherExpensesAmt03485300
IRS990/PYOtherRevenueAmt063444
IRS990/PYProgramServiceRevenueAmt07540728
IRS990/PYRevenuesLessExpensesAmt0-191359
IRS990/PYSalariesCompEmpBnftPaidAmt05656667
IRS990/PYTotalExpensesAmt09141967
IRS990/PYTotalRevenueAmt08950608
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IRS990/ReconcilationRevenueExpnssAmt01083884
IRS990/RegularMonitoringEnfrcInd0false
IRS990/RelatedEntityInd0true
IRS990/RelatedOrganizationCtrlEntInd0false
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IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0true
IRS990/ReportOtherLiabilitiesInd0true
IRS990/ReportProgramRelatedInvstInd0false
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IRS990/RoyaltiesRevenueGrp/TotalRevenueColumnAmt00
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Document Assets

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Filings

Displayed year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$5,973,590
Liabilities
$1,068,691
Net assets
$4,904,899
Revenue
$12,283,725
Expenses
$11,199,841
Net income
$1,083,884
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$5.97$1.07$4.90$12.3$11.2$1.08
2023Summary only. Only limited summary data is available for this year.$4.54$0.72$3.82$8.95$9.14$0.19
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.76$0.75$4.01$10.3$10.1$0.18
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.55$0.71$3.84$12.9$10.2$2.74
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.17$2.08$1.09$10.6$9.93$0.71
2019Summary only. Only limited summary data is available for this year.$1.49$1.00$0.50$10.9$10.4$0.45
2018Summary only. Only limited summary data is available for this year.$1.03$0.98$0.04$5.12$5.45$0.33
2016Summary only. Only limited summary data is available for this year.$1.14$0.84$0.30$10.00$10.2$0.24
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.28$0.82$0.46$9.08$9.26$0.18
2014Detailed filing. Detailed filing data is available for this year.$1.45$0.81$0.64$8.52$8.45$0.07
2013Detailed filing. Detailed filing data is available for this year.$1.12$0.59$0.53$7.89$7.56$0.34
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.36$0.19$0.17$6.93
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.90$0.01$0.89$5.67
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.16$0.00$0.16$2.36