Civic Intelligence

The Phoenix Counseling Center

990 • Fiscal year 2023 • EIN 20-2493799

Jul 01, 2022 to Jun 30, 2023 • Filed on May 07, 2024

Organization ProfileN/A

View Organization Page

839 Majestic Court Suite 1Gastonia, NC 28054

(704) 360-4531

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

42nd percentile

0.16x

Higher debt load relative to assets than 42% of similar nonprofits.

2023 filings • NTEE B • $5M-$10M nonprofits • Source year 2023

Liabilities / Revenue

28th percentile

0.08x

Higher debt load relative to revenue than 28% of similar nonprofits.

2023 filings • NTEE B • $5M-$10M nonprofits • Source year 2023

Net Margin

30th percentile

-2.1%

Higher net margin than 30% of similar nonprofits.

2023 filings • NTEE B • $5M-$10M nonprofits • Source year 2023

Top Officer Pay

66th percentile

$180,250

Higher top officer pay than 66% of similar nonprofits.

Top officer pay equals 2.0% of source-year revenue.

2023 filings • NTEE B • $5M-$10M nonprofits • Source year 2023

Asset Growth

18th percentile

-4.5%

Faster asset growth than 18% of similar nonprofits.

2023 filings • NTEE B • $5M-$10M nonprofits • Annualized from 2022 to 2023

Revenue Growth

21st percentile

-13%

Faster revenue growth than 21% of similar nonprofits.

2023 filings • NTEE B • $5M-$10M nonprofits • Annualized from 2022 to 2023

Balance Sheet
Liabilities / Assets42nd percentile

Assets

Flat

$4,542,968

Flat from 2023

Net Assets

Flat

$3,821,015

Flat from 2023

Liabilities

Flat

$721,953

Flat from 2023

Revenue And Expenses
Liabilities / Revenue28th percentileNet Margin30th percentile

Revenue

Flat

$8,950,608

Flat from 2023

Expenses

Flat

$9,141,967

Flat from 2023

Net Income

Flat

-$191,359

Flat from 2023

Historical Trend

Balance Sheet Trend

Asset Growth18th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2010: $163,078Liabilities 2010: $0Net Assets 2010: $163,0782010Assets 2011: $895,924Liabilities 2011: $9,510Net Assets 2011: $886,4142011Assets 2012: $359,485Liabilities 2012: $193,262Net Assets 2012: $166,2232012Assets 2013: $1,121,907Liabilities 2013: $589,821Net Assets 2013: $532,0862013Assets 2014: $1,450,413Liabilities 2014: $811,134Net Assets 2014: $639,2792014Assets 2015: $1,277,825Liabilities 2015: $821,950Net Assets 2015: $455,8752015Assets 2016: $1,138,225Liabilities 2016: $836,517Net Assets 2016: $301,7082016Assets 2018: $1,027,780Liabilities 2018: $984,583Net Assets 2018: $43,1972018Assets 2019: $1,494,950Liabilities 2019: $997,372Net Assets 2019: $497,5782019Assets 2020: $3,168,470Liabilities 2020: $2,076,594Net Assets 2020: $1,091,8762020Assets 2021: $4,545,130Liabilities 2021: $708,300Net Assets 2021: $3,836,8302021Assets 2022: $4,757,713Liabilities 2022: $745,339Net Assets 2022: $4,012,3742022Assets 2023: $4,542,968Liabilities 2023: $721,953Net Assets 2023: $3,821,0152023Assets 2023: $4,542,968Liabilities 2023: $721,953Net Assets 2023: $3,821,0152023

Highlighted filing

2023

Assets$4,542,968
Liabilities$721,953
Net Assets$3,821,015
Open 2023 Filing

Operations Trend

Revenue Growth21st percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$15M$10M$5.0M$0-$5.0MExpenses 2010: $2,363,8932010Expenses 2011: $5,672,0662011Expenses 2012: $6,931,0612012Revenue 2013: $7,894,206Expenses 2013: $7,555,495Net Income 2013: $338,7112013Revenue 2014: $8,517,081Expenses 2014: $8,446,309Net Income 2014: $70,7722014Revenue 2015: $9,081,440Expenses 2015: $9,264,844Net Income 2015: -$183,4042015Revenue 2016: $9,997,180Expenses 2016: $10,236,087Net Income 2016: -$238,9072016Revenue 2018: $5,118,724Expenses 2018: $5,449,342Net Income 2018: -$330,6182018Revenue 2019: $10,866,449Expenses 2019: $10,412,068Net Income 2019: $454,3812019Revenue 2020: $10,644,737Expenses 2020: $9,929,742Net Income 2020: $714,9952020Revenue 2021: $12,914,062Expenses 2021: $10,169,108Net Income 2021: $2,744,9542021Revenue 2022: $10,250,930Expenses 2022: $10,075,386Net Income 2022: $175,5442022Revenue 2023: $8,950,608Expenses 2023: $9,141,967Net Income 2023: -$191,3592023Revenue 2023: $8,950,608Expenses 2023: $9,141,967Net Income 2023: -$191,3592023

Highlighted filing

2023

Revenue$8,950,608
Expenses$9,141,967
Net Income-$191,359
Open 2023 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2022 to Jun 30, 2023
Signed
May 7, 2024
Return Version
2022v5.0
Gross Receipts
$8,950,608
Mission and Program Overview

Mission

To provide counseling to individuals with mental illness and addiction problems.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$1,797,361$2,947,733▲ $1,150,372
Accounts Receivable$541,629$635,429▲ $93,800
Savings and Temporary Cash Investments$1,951,276$500,000▼ $1,451,276
Land, Buildings, and Equipment, Net$374,747$319,749▼ $54,998
Prepaid Expenses and Deferred Charges$41,107$48,330▲ $7,223
Pledges and Grants Receivable$46,493$0▼ $46,493
Other Notes and Loans Receivable, Net-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Total Assets$4,757,713$4,542,968▼ $214,745
Other Assets Total$5,100$91,727▲ $86,627
Liabilities
Other Liabilities$511,553$660,882▲ $149,329
Deferred Revenue$174,717--
Accounts Payable and Accrued Expenses$59,069$61,071▲ $2,002
Total Liabilities$745,339$721,953▼ $23,386
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$4,012,374$3,821,015▼ $191,359
Total Net Assets Fund Balance$4,012,374$3,821,015▼ $191,359
Total Liabilities and Net Assets / Fund Balance$4,757,713$4,542,968▼ $214,745

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$55,480$589,051$644,531
Buildings$226,647$194,622$421,269
Land$25,000-$25,000
Leasehold Improvements$12,622$1,454$14,076
Compensation and Service Providers
Top Officer Pay66th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Kevin OliverCEOFT$180,250$180,250
Denise OliverCbooFT$175,000$175,000
Celine VillaxCFOFT$125,000$125,000

Board Members and Trustees

NameTitle
Heidi ChenailChairman
Pam PoteatVice Chair
Ben McKinnonDirector
John WatersTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Psychiatric Services of Carolinas PCPsychiatric Services1530 Union Rd Suite A, Gastonia, NC 28054$566,218
Revenue and Support

Revenue Composition

Contributions and Grants
$1,346,436
Program Service Revenue
$7,540,728
Investment Income
$0
Other Revenue
$63,444
Change in Net Assets
$-191,359

Audited Revenue Reconciliation

Revenue per Audited Statements
$8,950,608
Total Revenue per Audited Statements
$8,950,608
Total Revenue per Form 990
$8,950,608
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$5,656,667
Other Expenses$3,485,300
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$4,505,797$970,620-$5,476,417
Fees for Services Other$1,770,119$306,922-$2,077,041
Occupancy$455,817$23,990-$479,807
Current Officers, Directors, Trustees, and Key Employees$155,862$24,388-$180,250
Office Expenses$108,081$23,069-$131,150
Depreciation Depletion$48,151$6,847-$54,998
Insurance$30,254--$30,254
Other Expenses$5,139$1,097-$6,236
Total Functional Expenses$7,676,159$1,465,808$0$9,141,967

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$9,141,967
Total Expenses per Audited Statements$9,141,967
Total Expenses per Form 990$9,141,967
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Payroll Liabilities$574,255
Operating right of use lease liability$86,627
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
No
Audit committee
No
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 2

“Kevin and Denise Oliver have a family and a business relationship with each other.”

Form 990, Part VI, Section B, Line 11B

“Form 990 is reviewed by the COO and CFO before filing.”

Form 990, Part VI, Section C, Line 19

“Not made available to the public.”

Filing and Contact Details

Filer

Filer Name
Phoenix Counseling Center
EIN
20-2493799
Phone
7043604531
Address
839 Majestic Court Suite 1, Gastonia, NC 28054

Signing Officer

Name
Kevin Oliver
Title
CEO
Signed
2024-05-07
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Kevin Oliver
Formed
2003
Legal Domicile
Nc
Voting Board Members
5
Independent Board Members
6
Employees
191

Preparer

Firm
Foard and Company PA
Address
1347 Harding Place, Charlotte, NC 28204
Preparer
Terry W Lancaster
Phone
7043721515
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 4D

“OTHER PROGRAM SERVICES 4: OTHER PROGRAMS Gaylains House of Hope Gaylains House of Hope (GH) provides continuum of care for women in recovery in an effort to assist them in adjusting back into the community.Tailored Care Management (TCM): The Behavioral Health (BH) and Intellectual/Developmental Disability (I/DD) TCM model reflects the goal of whole-person care management in NC Medicaid Managed Care.Provider-based care management promotes integrated care and offers beneficiaries choice in how they receive they care management.Beneficiaries will have a single designated care manager supported by a multidisciplinary care team to provide whole-person care management that addresses all of their needs, spanning: physical health, BH, I/DD, traumatic brain injuries (TBI), pharmacy, long-term services and supports (LTSS) and unmet health-related resource needs.”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ProgSrvcAccomActy2Grp/Desc0OTHER OUTPATIENT SERVICES Mobile Crisis Team provides integrated, short-term community crisis response, stabilization and intervention for adults and children experiencing a mental health or chemical dependency crisis. This includes response to consumer location, provider locations, and hospitals in Cleveland, Gaston, and Lincoln counties. Also provides Outreach with individualized, recovery-focused services to teach consumers how to manage their own recover, to community providing peer support services. Peer support specialists also provide aftercare & diversion services to continue treatment after hospitalization, as well as assertive engagement to continue rehabilitation.Guardianship services to NC State wards in all three counties. Phoenix Counseling Center is appointed by the Clerk of Superior Court to make decisions and act on behalf of an adult with respect to their personal affairs, treatment needs, residential and medical decisions.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt01896449
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt02454998
IRS990/ProgSrvcAccomActy3Grp/Desc0OUTPATIENT SERVICES Substance Abuse (SA) Intensive Outpatient Program provides structured individual and group addiction activities and services designed to assist adult and adolescent consumers to begin recovery and learn skills for recovery maintenance. SA Comprehensive Outpatient Treatment Program provides a time-limited, multi-faceted approach treatment service for adults who require structure and support to achieve and sustain recovery.Outpatient therapy consists of individual, group, and/or family therapy/counseling. Services Focus on the restoration, enhancement and/or maintenance of an individual's and/or familys level of functioning and the alleviation of symptoms that significantly interfere with functioning in at least one area of the individual's life.Partial Hospitalization for acutely mentally ill adults, which provides a broad range of intensive therapeutic approaches which may include: group activities/therapy, individual therapy, recreational therapy, community living skills/training, increases the individuals ability to relate to others and to function appropriately, coping skills, medical services.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt01492790
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IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus3YearsAmt09344657
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus4YearsAmt09241170
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IRS990ScheduleA/OtherIncome509Grp/CurrentTaxYearMinus3YearsAmt035896
IRS990ScheduleA/OtherIncome509Grp/CurrentTaxYearMinus4YearsAmt044677
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IRS990ScheduleA/Post1975UBTIGrp/TotalAmt00
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IRS990ScheduleA/PublicSupportPY509Pct00.99360
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IRS990ScheduleA/Total509Grp/TotalAmt053327339
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BaseCompensationFilingOrgAmt1180250
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm0Denise Oliver
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/PersonNm1Kevin Oliver
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt0CBOO
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt1CEO
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0OTHER PROGRAM SERVICES 4: OTHER PROGRAMS Gaylains House of Hope Gaylains House of Hope (GH) provides continuum of care for women in recovery in an effort to assist them in adjusting back into the community.Tailored Care Management (TCM): The Behavioral Health (BH) and Intellectual/Developmental Disability (I/DD) TCM model reflects the goal of whole-person care management in NC Medicaid Managed Care.Provider-based care management promotes integrated care and offers beneficiaries choice in how they receive they care management.Beneficiaries will have a single designated care manager supported by a multidisciplinary care team to provide whole-person care management that addresses all of their needs, spanning: physical health, BH, I/DD, traumatic brain injuries (TBI), pharmacy, long-term services and supports (LTSS) and unmet health-related resource needs.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1Kevin and Denise Oliver have a family and a business relationship with each other.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2Form 990 is reviewed by the COO and CFO before filing.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3Not made available to the public.

Document Assets

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Filings

Displayed year

2023 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$4,542,968
Liabilities
$721,953
Net assets
$3,821,015
Revenue
$8,950,608
Expenses
$9,141,967
Net income
-$191,359
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2023Detailed filing. Detailed filing data is available for this year.$4.54$0.72$3.82$8.95$9.14$0.19
2023Summary only. Only limited summary data is available for this year.$4.54$0.72$3.82$8.95$9.14$0.19
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.76$0.75$4.01$10.3$10.1$0.18
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.55$0.71$3.84$12.9$10.2$2.74
2020Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.17$2.08$1.09$10.6$9.93$0.71
2019Summary only. Only limited summary data is available for this year.$1.49$1.00$0.50$10.9$10.4$0.45
2018Summary only. Only limited summary data is available for this year.$1.03$0.98$0.04$5.12$5.45$0.33
2016Summary only. Only limited summary data is available for this year.$1.14$0.84$0.30$10.00$10.2$0.24
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.28$0.82$0.46$9.08$9.26$0.18
2014Detailed filing. Detailed filing data is available for this year.$1.45$0.81$0.64$8.52$8.45$0.07
2013Detailed filing. Detailed filing data is available for this year.$1.12$0.59$0.53$7.89$7.56$0.34
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.36$0.19$0.17$6.93
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.90$0.01$0.89$5.67
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.16$0.00$0.16$2.36