Civic Intelligence

211 Info

990 • Fiscal year 2017 • EIN 93-0784586

Jul 01, 2016 to Jun 30, 2017 • Filed on Mar 30, 2018

7535 NE Ambassador Place No BPortland, OR 97220

(503) 226-3099

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

73rd percentile

0.34x

Higher debt load relative to assets than 73% of similar nonprofits.

2017 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2017

Liabilities / Revenue

56th percentile

0.13x

Higher debt load relative to revenue than 56% of similar nonprofits.

2017 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2017

Net Margin

68th percentile

11%

Higher net margin than 68% of similar nonprofits.

2017 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2017

Top Officer Pay

Score unavailable

No value available

This filing does not contain officer compensation rows.

Source year 2017

Asset Growth

93rd percentile

65%

Faster asset growth than 93% of similar nonprofits.

2017 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2016 to 2017

Revenue Growth

87th percentile

50%

Faster revenue growth than 87% of similar nonprofits.

2017 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2016 to 2017

Assets

Up

$1,561,642

Up $617,331 (+65%) from 2016

Net Assets

Up

$1,034,185

Up $453,433 (+78%) from 2016

Liabilities

Up

$527,457

Up $163,898 (+45%) from 2016

Revenue

Up

$4,003,913

Up $1,328,231 (+50%) from 2016

Expenses

Up

$3,550,480

Up $1,218,943 (+52%) from 2016

Net Income

Up

$453,433

Up $109,288 (+32%) from 2016

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$10M$5.0M$0Assets 2011: $305,238Liabilities 2011: $131,048Net Assets 2011: $174,1902011Assets 2012: $555,361Liabilities 2012: $117,230Net Assets 2012: $438,1312012Assets 2013: $391,636Liabilities 2013: $234,928Net Assets 2013: $156,7082013Assets 2014: $306,253Liabilities 2014: $258,513Net Assets 2014: $47,7402014Assets 2015: $428,734Liabilities 2015: $192,127Net Assets 2015: $236,6072015Assets 2016: $944,311Liabilities 2016: $363,559Net Assets 2016: $580,7522016Assets 2017: $1,561,642Liabilities 2017: $527,457Net Assets 2017: $1,034,1852017Assets 2018: $1,615,626Liabilities 2018: $292,448Net Assets 2018: $1,323,1782018Assets 2019: $1,848,697Liabilities 2019: $262,277Net Assets 2019: $1,586,4202019Assets 2020: $2,887,565Liabilities 2020: $803,777Net Assets 2020: $2,083,7882020Assets 2021: $4,043,324Liabilities 2021: $562,938Net Assets 2021: $3,480,3862021Assets 2022: $5,254,774Liabilities 2022: $458,342Net Assets 2022: $4,796,4322022Assets 2023: $7,475,151Liabilities 2023: $972,222Net Assets 2023: $6,502,9292023Assets 2024: $8,339,364Liabilities 2024: $750,988Net Assets 2024: $7,588,3762024

Highlighted filing

2017

Assets$1,561,642
Liabilities$527,457
Net Assets$1,034,185

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$10M$5.0M$0-$5.0MExpenses 2011: $1,660,7092011Expenses 2012: $1,959,6602012Expenses 2013: $2,473,9052013Revenue 2014: $2,419,276Expenses 2014: $2,528,244Net Income 2014: -$108,9682014Revenue 2015: $2,128,826Expenses 2015: $1,939,959Net Income 2015: $188,8672015Revenue 2016: $2,675,682Expenses 2016: $2,331,537Net Income 2016: $344,1452016Revenue 2017: $4,003,913Expenses 2017: $3,550,480Net Income 2017: $453,4332017Revenue 2018: $3,805,079Expenses 2018: $3,516,086Net Income 2018: $288,9932018Revenue 2019: $3,542,021Expenses 2019: $3,278,779Net Income 2019: $263,2422019Revenue 2020: $4,301,519Expenses 2020: $3,797,668Net Income 2020: $503,8512020Revenue 2021: $8,442,466Expenses 2021: $7,144,078Net Income 2021: $1,298,3882021Revenue 2022: $8,798,476Expenses 2022: $7,133,077Net Income 2022: $1,665,3992022Revenue 2023: $9,607,829Expenses 2023: $8,014,048Net Income 2023: $1,593,7812023Revenue 2024: $9,814,903Expenses 2024: $9,141,776Net Income 2024: $673,1272024

Highlighted filing

2017

Revenue$4,003,913
Expenses$3,550,480
Net Income$453,433
Jump To
Filing Snapshot
Filing Period
Jul 1, 2016 to Jun 30, 2017
Signed
Mar 30, 2018
Return Version
2016v3.0
Gross Receipts
$4,003,913
Mission and Program Overview

Mission

Our central hub empowers oregon and southwest washington communities by helping people identify, navigate and connect with the local resources they need.

211info connects the people of oregon and sw washington with the community resources they need. Our central hub empowers oregon and southwest washington communities by helping people identify, navigate, and connect with the local resources they need.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$277,071$588,445▲ $311,374
Cash and Non-Interest-Bearing Accounts$462,414$501,716▲ $39,302
Savings and Temporary Cash Investments$6,132$226,172▲ $220,040
Land, Buildings, and Equipment, Net$119,376$136,336▲ $16,960
Prepaid Expenses and Deferred Charges$79,318$102,223▲ $22,905
Total Assets$944,311$1,561,642▲ $617,331
Other Assets Total$0$6,750▲ $6,750
Liabilities
Accounts Payable and Accrued Expenses$217,504$332,990▲ $115,486
Deferred Revenue$98,599$148,643▲ $50,044
Other Liabilities$47,456$45,824▼ $1,632
Total Liabilities$363,559$527,457▲ $163,898
Net Assets / Fund Balance
Unrestricted Net Assets$549,502$1,031,967▲ $482,465
Temporarily Rstr Net Assets$31,250$2,218▼ $29,032
Total Net Assets Fund Balance$580,752$1,034,185▲ $453,433
Total Liabilities and Net Assets / Fund Balance$944,311$1,561,642▲ $617,331

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$14,753$177,698$192,451
Other Land Buildings$105,175$66,776$171,951
Leasehold Improvements$16,408$5,720$22,128
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Daniel HermanCEOFT$95,645$1,913$97,558

Board Members and Trustees

NameTitle
Mike FieldmanBoard Chair
Martin TaylorVice Chair
Bandana ShresthaBoard Member
Ellen PinneyBoard Member
Jim TierneyBoard Member
Keith RistauBoard Member
Leroy PattonBoard Member
Piseth PichBoard Member
Susan FischerBoard Member
Yedda TrawickBoard Member
Craig OppermanSecretary
Margo BryantTreasurer
Vic FalgoutTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$3,989,603
Program Service Revenue
$0
Investment Income
$40
Other Revenue
$14,270
All Other Contributions
$589,055
Change in Net Assets
$453,433

Audited Revenue Reconciliation

Revenue per Audited Statements
$4,003,913
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$4,003,913
Total Revenue per Form 990
$4,003,913
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$2,586,317
Other Expenses$964,163
Total Fundraising Expense$117,211
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,834,671$122,311$81,541$2,038,523
Other Employee Benefits$227,883$15,192$10,128$253,203
Information Technology$174,641$7,472$2,430$184,543
Payroll Taxes$149,035$9,936$6,624$165,595
Fees for Services Other$42,915$86,089-$129,004
Occupancy$113,053$7,537$5,025$125,615
Current Officers, Directors, Trustees, and Key Employees$103,036$6,869$4,579$114,484
Fees for Services Lobbying$56,750--$56,750
Travel$50,214$3,348$2,232$55,794
Depreciation Depletion$40,363$2,691$1,794$44,848
Office Expenses$18,362$12,898$816$32,076
Fees for Services Accounting-$18,295-$18,295
Insurance$14,442$963$642$16,047
Pension Plan Contributions$13,061$871$580$14,512
Advertising$9,860-$438$10,298
Other Expenses$1,972$131$88$2,191
Total Functional Expenses$3,118,718$314,551$117,211$3,550,480

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$3,550,480
Total Expenses per Audited Statements$3,550,480
Total Expenses per Form 990$3,550,480
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Rent Liability$34,169
Capital Lease Payable$11,655
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, line 8B

There were no meetings of any committees with the authority to act on behalf of the governing body.

Form 990, Part VI, Section B, line 11B

The board of directors will review the form 990 during its december meeting, before the form is filed with the irs.

Form 990, Part VI, Section B, line 12C

All board members sign a conflict of interest at beginning of service stating that they will not use their service for personal benefit. This applies to all board members and is reviewed as issues arise. If there is a potential conflict the board chair and ceo review to determine next steps.

Form 990, Part VI, Section B, line 15A

Ceo salary is set by board of directors. Ceo determines all of the salaries. The organization went through a salary survey process in 2012, the board approved the new salary structure in november 2013, and the results of that survey were implemented in january 2014, with employees reassigned to new salary structures as appropriate. Salaries for all key employees other than the ceo are determined by the ceo without board of directors oversight. In determining these salaries, the organization uses salary histories, information obtained from independently-prepared salary surveys, and information reported on forms 990 from comparable organizations, when available. The ceo reviews these salaries to determine that the amount of salary, inclusive of employer-paid benefits, is reasonable within the ranges of this independently-reported data.

Form 990, Part VI, Section C, line 19

The organization makes its governing documents, conflict of interest policy, and financial statements available to the public upon request.

Filing and Contact Details

Filer

Filer Name
211Info
EIN
93-0784586
Phone
5032263099
Address
7535 NE Ambassador Place No B, Portland, OR 97220

Signing Officer

Name
Dan Herman
Title
CEO
Phone
5032263099
Signed
2018-03-30
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Dan Herman
Formed
1980
Legal Domicile
Or
Voting Board Members
13
Independent Board Members
13
Employees
75
Volunteers
14

Preparer

Firm
McDonald Jacobs PC
Address
520 SW Yamhill St Ste 500, Portland, OR 97204
Preparer
Sang Ahn
Phone
5032270581
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

The process has not changed from the prior year.

Financial Statement Notes

Part X, Line 2:

The organization follows the provisions of fasb asc topic accounting for uncertainty in income taxes. Management has evaluated the organization's tax positions and concluded that there are no uncertain tax positions that require adjustment to the financial statements to comply with provisions of this topic.

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IRS990/ActivityOrMissionDesc0211INFO CONNECTS THE PEOPLE OF OREGON AND SW WASHINGTON WITH THE COMMUNITY RESOURCES THEY NEED. OUR CENTRAL HUB EMPOWERS OREGON AND SOUTHWEST WASHINGTON COMMUNITIES BY HELPING PEOPLE IDENTIFY, NAVIGATE, AND CONNECT WITH THE LOCAL RESOURCES THEY NEED.
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IRS990/Desc0CORE 211INFO SERVICES: 211INFO ADDRESSES COMMUNITY DETERMINANTS OF HEALTH BY LINKING CONSUMERS WITH THE PROGRAMS THAT PROMOTE HEALTH, RESILIENCY AND IMPROVED CHILDHOOD OUTCOMES IN OREGON AND SOUTHWEST WASHINGTON: FOOD, SHELTER, AFFORDABLE HOUSING, PARENTING RESOURCES, HEALTH CARE, DENTAL, MENTAL HEALTH, CRISIS SERVICES, FORECLOSURE PREVENTION PROGRAMS, EMPLOYMENT, LEGAL AID, SCHOOL READINESS, CLOTHING, MATERNAL AND CHILD HEALTH, AND RELATED PROGRAMS. 211INFO PROVIDES A DETAILED, UPDATED AND UNBIASED DATABASE OF RECORDS FROM 3,000 HEALTH AND SOCIAL SERVICE ORGANIZATIONS, INCLUDING NONPROFIT, GOVERNMENT AND FAITH-BASED ASSISTANCE. CONTINUED ON SCHEDULE OFOR CONSUMERS, THE SERVICE IS FREE, CONFIDENTIAL AND LIVE, WITH A TEAM OF CERTIFIED COMMUNITY INFORMATION SPECIALISTS PROVIDING REFERRALS, COLLECTING DEMOGRAPHIC DATA AND ASKING "THE SECOND QUESTION," WHICH MAY LEAD PEOPLE TO A PROGRAM THEY DIDN'T REALIZE WAS AVAILABLE. FOR INSTANCE, SOMEONE SEEKING HELP WITH THEIR ELECTRIC BILL MAY NOT REALIZE THEY MAY QUALIFY FOR JOB TRAINING. 211INFO'S SERVICES ARE PROVIDED BY TELEPHONE, TEXT, EMAIL, WEBSITE AND MOBILE APP, AND PARTNER AGENCIES' PROGRAMS AND EVENTS ARE PUBLICIZED THROUGH SOCIAL MEDIA. OUTREACH STAFF AND COMMUNITY INFORMATION SPECIALISTS HELP TO EDUCATE CLIENTS AND PARTNER AGENCIES ABOUT THE NETWORK OF SERVICES AVAILABLE IN THEIR COMMUNITIES. DATA ANALYTICS HELP COMMUNITY LEADERS ASSESS SOCIAL SERVICE NEEDS, DEMOGRAPHIC PATTERNS AND SITE-SPECIFIC TRENDS.
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IRS990/MissionDesc0OUR CENTRAL HUB EMPOWERS OREGON AND SOUTHWEST WASHINGTON COMMUNITIES BY HELPING PEOPLE IDENTIFY, NAVIGATE AND CONNECT WITH THE LOCAL RESOURCES THEY NEED.
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IRS990/PrincipalOfficerNm0DAN HERMAN
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IRS990/ProgSrvcAccomActy2Grp/Desc0SPECIALTY PROGRAMS: IN ADDITION TO COMPREHENSIVE INFORMATION AND REFERRAL, A STATEWIDE DATABASE OF RECORDS FROM 3,000 ORGANIZATIONS, OUTREACH AND DATA REPORTING, 211INFO PROVIDES SPECIALTY PROGRAMS THAT OFFER A DEEPER LEVEL OF EDUCATION, ADVOCACY AND SUBJECT-AREA EXPERTISE. EMERGENCY REPONSE: THE AGENCY SERVES AS A TRIAGE POINT FOR PUBLIC INQUIRY DURING LOCAL AND STATEWIDE DISASTER RESPONSE, USING FAQS AND SCRIPTS THAT CONVEY AUTHORITATIVE MESSAGING. UTILIZING OUR CONTACT CENTER AND ROBUST SOCIAL MEDIA COMMUNICATIONS, 211INFO PROVIDES RELIABLE AND ACCESSIBLE INFORMATION DURING RAPIDLY CHANGING CONDITIONS. CONTINUED ON SCHDEULE OSPECIALTY PROGRAMS: 211INFO PROVIDES EXPERTISE IN AREAS INCLUDING COORDINATED ENTRY INTO HOUSING/SHELTER; MATERNAL AND CHILD HEALTH; FOOD RESOURCES; AND SUPPORTS FOR LOW-INCOME PEOPLE WHO MUST TRAVEL TO ACCESS BREAST CANCER TREATMENT. SOME EXAMPLES OF THIS WORK INCLUDE:- AS PART OF THE COORDINATED ENTRY SYSTEM FOR MULTNOMAH COUNTY'S HOMELESS FAMILIES SYSTEM OF CARE, 211INFO PROVIDES A SINGLE POINT OF CONTACT FOR PROGRAMS THAT SUPPORT FAMILIES EXPERIENCING HOMELESSNESS, INCLUDING A 24/7 CONTACT CENTER, SHELTER REFERRALS, TRANSPORTATION OPTIONS, AND DATA ENTRY TO INPUT FAMILY INFORMATION INTO THE HOMELESS MANAGEMENT INFORMATION SYSTEM USED BY ALL PARTICIPATING AGENCIES. 211INFO SPECIALISTS COORDINATE MEETINGS BETWEEN FAMILIES AND COUNTY HOUSING TEAM MEMBERS; SPECIALISTS ALSO MANAGE WAITLISTS FOR HOUSING PLACEMENT. THESE PROGRAMS INCLUDE DOING SCREENINGS FOR HOMELESS VETERANS.- WORKING WITH THE OREGON HEALTH AUTHORITY, 211INFO PROVIDES EXPERT STAFF AND REPORTS ON WOMEN AND CHILDREN'S ACCESS TO HEALTH CARE, FOOD, SEXUAL AND REPRODUCTIVE HEALTH CARE, PREGNANCY SUPPORTS, AND IMMUNIZATIONS.- 211INFO'S PARENT EDUCATORS OFFER CHILD DEVELOPMENT INFORMATION AND REFERRALS TO CHILD CARE, PARENTING SUPPORTS, EARLY ASSESSMENT, SPECIAL EDUCATION, TRAUMA-INFORMED TREATMENT PROGRAMS AND RELATED PROGRAMS. FAMILIES CONTACTING 211INFO ARE INFORMED ABOUT STATE TANF AND ERDC PROGRAMS.- IN FOUR SOUTHWEST WASHINGTON COUNTIES, 211INFO PARTICIPATES IN PRE-DIABETES AND HYPERTENSION PROGRAMS THAT LINK HEALTH CARE PROVIDERS, COMMUNITY HEALTH WORKERS AND LIFESTYLE CHANGE PROGRAMS.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt01159053
IRS990/ProgSrvcAccomActy3Grp/Desc0CONTRACT SERVICES: IN ADDITION TO A CORE FOCUS ON HEALTH AND SOCIAL SERVICES 211INFO PROVIDES SERVICES TO OTHER ORGANIZATIONS, GENERALLY ON A CONTRACT BASIS, WITH QUICK-RESPONSE STAFFING, DATA REPORTING AND TECHNICAL EXPERTISE. 211INFO IS LISTED IN THE OREGON PROCUREMENT INFORMATION NETWORK. EXAMPLES OF THESE CONTRACTS INCLUDE A 24/7 FOSTER PARENT SUPPORT HOTLINE, TSUNAMI DEBRIS HOTLINE FOR THE OREGON DEPARTMENT OF PARKS AND RECREATION, AND A PESTICIDE EXPOSURE HOTLINE FOR THE OREGON DEPARTMENT OF AGRICULTURE.
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IRS990/RegularMonitoringEnfrcInd01
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IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus3YearsAmt012
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IRS990ScheduleC/AvgTotalLobbyingExpendGrp/CurrentYearMinus2Amt030000
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IRS990ScheduleC/TotalExemptPurposeExpendGrp/FilingOrganizationsTotalAmt03433269
IRS990ScheduleC/TotalLobbyingExpendGrp/FilingOrganizationsTotalAmt056750
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IRS990ScheduleD/EquipmentGrp/DepreciationAmt0177698
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt0192451
IRS990ScheduleD/ExpensesNotReportedAmt00

Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$8.34$0.75$7.59$9.81$9.14$0.67
2023Detailed filing. Detailed filing data is available for this year.$7.48$0.97$6.50$9.61$8.01$1.59
2022Detailed filing. Detailed filing data is available for this year.$5.25$0.46$4.80$8.80$7.13$1.67
2021Detailed filing. Detailed filing data is available for this year.$4.04$0.56$3.48$8.44$7.14$1.30
2020Detailed filing. Detailed filing data is available for this year.$2.89$0.80$2.08$4.30$3.80$0.50
2019Detailed filing. Detailed filing data is available for this year.$1.85$0.26$1.59$3.54$3.28$0.26
2018Detailed filing. Detailed filing data is available for this year.$1.62$0.29$1.32$3.81$3.52$0.29
2017Detailed filing. Detailed filing data is available for this year.$1.56$0.53$1.03$4.00$3.55$0.45
2016Detailed filing. Detailed filing data is available for this year.$0.94$0.36$0.58$2.68$2.33$0.34
2015Detailed filing. Detailed filing data is available for this year.$0.43$0.19$0.24$2.13$1.94$0.19
2014Detailed filing. Detailed filing data is available for this year.$0.31$0.26$0.05$2.42$2.53$0.11
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.39$0.23$0.16$2.47
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.56$0.12$0.44$1.96
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.31$0.13$0.17$1.66