Civic Intelligence

211 Info

990 • Fiscal year 2021 • EIN 93-0784586

Jul 01, 2020 to Jun 30, 2021 • Filed on May 13, 2022

Organization ProfileWWW.211INFO.ORG

View Organization Page

7535 NE Ambassador Place No BPortland, OR 97220

(503) 226-3099

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

52nd percentile

0.14x

Higher debt load relative to assets than 52% of similar nonprofits.

2021 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2021

Liabilities / Revenue

31st percentile

0.07x

Higher debt load relative to revenue than 31% of similar nonprofits.

2021 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2021

Net Margin

55th percentile

15%

Higher net margin than 55% of similar nonprofits.

2021 filings • 501(c)3 • $5M-$10M nonprofits • Source year 2021

Top Officer Pay

Score unavailable

No value available

This filing does not contain officer compensation rows.

Source year 2021

Asset Growth

86th percentile

40%

Faster asset growth than 86% of similar nonprofits.

2021 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2020 to 2021

Revenue Growth

88th percentile

96%

Faster revenue growth than 88% of similar nonprofits.

2021 filings • 501(c)3 • $5M-$10M nonprofits • Annualized from 2020 to 2021

Balance Sheet
Liabilities / Assets52nd percentile

Assets

Up

$4,043,324

Up $1,155,759 (+40%) from 2020

Net Assets

Up

$3,480,386

Up $1,396,598 (+67%) from 2020

Liabilities

Down

$562,938

Down $240,839 (-30%) from 2020

Revenue And Expenses
Liabilities / Revenue31st percentileNet Margin55th percentile

Revenue

Up

$8,442,466

Up $4,140,947 (+96%) from 2020

Expenses

Up

$7,144,078

Up $3,346,410 (+88%) from 2020

Net Income

Up

$1,298,388

Up $794,537 (+158%) from 2020

Historical Trend

Balance Sheet Trend

Asset Growth86th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$10M$5.0M$0Assets 2011: $305,238Liabilities 2011: $131,048Net Assets 2011: $174,1902011Assets 2012: $555,361Liabilities 2012: $117,230Net Assets 2012: $438,1312012Assets 2013: $391,636Liabilities 2013: $234,928Net Assets 2013: $156,7082013Assets 2014: $306,253Liabilities 2014: $258,513Net Assets 2014: $47,7402014Assets 2015: $428,734Liabilities 2015: $192,127Net Assets 2015: $236,6072015Assets 2016: $944,311Liabilities 2016: $363,559Net Assets 2016: $580,7522016Assets 2017: $1,561,642Liabilities 2017: $527,457Net Assets 2017: $1,034,1852017Assets 2018: $1,615,626Liabilities 2018: $292,448Net Assets 2018: $1,323,1782018Assets 2019: $1,848,697Liabilities 2019: $262,277Net Assets 2019: $1,586,4202019Assets 2020: $2,887,565Liabilities 2020: $803,777Net Assets 2020: $2,083,7882020Assets 2021: $4,043,324Liabilities 2021: $562,938Net Assets 2021: $3,480,3862021Assets 2022: $5,254,774Liabilities 2022: $458,342Net Assets 2022: $4,796,4322022Assets 2023: $7,475,151Liabilities 2023: $972,222Net Assets 2023: $6,502,9292023Assets 2024: $8,339,364Liabilities 2024: $750,988Net Assets 2024: $7,588,3762024

Highlighted filing

2021

Assets$4,043,324
Liabilities$562,938
Net Assets$3,480,386
Open 2021 Filing

Operations Trend

Revenue Growth88th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$10M$5.0M$0-$5.0MExpenses 2011: $1,660,7092011Expenses 2012: $1,959,6602012Expenses 2013: $2,473,9052013Revenue 2014: $2,419,276Expenses 2014: $2,528,244Net Income 2014: -$108,9682014Revenue 2015: $2,128,826Expenses 2015: $1,939,959Net Income 2015: $188,8672015Revenue 2016: $2,675,682Expenses 2016: $2,331,537Net Income 2016: $344,1452016Revenue 2017: $4,003,913Expenses 2017: $3,550,480Net Income 2017: $453,4332017Revenue 2018: $3,805,079Expenses 2018: $3,516,086Net Income 2018: $288,9932018Revenue 2019: $3,542,021Expenses 2019: $3,278,779Net Income 2019: $263,2422019Revenue 2020: $4,301,519Expenses 2020: $3,797,668Net Income 2020: $503,8512020Revenue 2021: $8,442,466Expenses 2021: $7,144,078Net Income 2021: $1,298,3882021Revenue 2022: $8,798,476Expenses 2022: $7,133,077Net Income 2022: $1,665,3992022Revenue 2023: $9,607,829Expenses 2023: $8,014,048Net Income 2023: $1,593,7812023Revenue 2024: $9,814,903Expenses 2024: $9,141,776Net Income 2024: $673,1272024

Highlighted filing

2021

Revenue$8,442,466
Expenses$7,144,078
Net Income$1,298,388
Open 2021 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2020 to Jun 30, 2021
Signed
May 13, 2022
Return Version
2020v4.2
Gross Receipts
$8,442,466
Mission and Program Overview

Mission

Our central hub empowers oregon and southwest washington communities by helping people identify, navigate and connect with the local resources they need.

211info connects the people of oregon and sw washington with the community resources they need. Our central hub empowers oregon and southwest washington communities by helping people identify, navigate, and connect with the local resources they need.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$767,645$1,766,286▲ $998,641
Investments in Publicly Traded Securities$923,334$1,542,624▲ $619,290
Cash and Non-Interest-Bearing Accounts$397,936$306,439▼ $91,497
Savings and Temporary Cash Investments$674,999$280,210▼ $394,789
Prepaid Expenses and Deferred Charges$66,293$92,942▲ $26,649
Land, Buildings, and Equipment, Net$50,608$48,073▼ $2,535
Total Assets$2,887,565$4,043,324▲ $1,155,759
Other Assets Total$6,750$6,750→ $0
Liabilities
Accounts Payable and Accrued Expenses$217,070$488,758▲ $271,688
Unsecured Notes Loans Payable$469,616--
Deferred Revenue$100,164$60,817▼ $39,347
Other Liabilities$16,927$13,363▼ $3,564
Total Liabilities$803,777$562,938▼ $240,839
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$2,083,788$3,480,386▲ $1,396,598
Total Net Assets Fund Balance$2,083,788$3,480,386▲ $1,396,598
Total Liabilities and Net Assets / Fund Balance$2,887,565$4,043,324▲ $1,155,759

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$0$171,598$171,598
Equipment$43,989$108,565$152,554
Leasehold Improvements$4,084$20,739$24,823
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseOtherTotal
Daniel HermanCEOFT$159,603$18,180$177,783

Board Members and Trustees

NameTitle
Martin TaylorBoard Chair
Ellen PinneyVice Chair
Piseth PichVice Chair
Angela MitchellBoard Member
Craig OppermanBoard Member
David NavarroBoard Member
Erick MaddoxBoard Member
Graham BouldinBoard Member
Leroy PattonBoard Member
Michael PopeBoard Member
Xavier MartinezBoard Member
Susan Fischer-makiSecretary
Ned MossmanTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$8,412,492
Program Service Revenue
$0
Investment Income
$21,095
Other Revenue
$8,879
All Other Contributions
$655,119
Change in Net Assets
$1,298,388

Audited Revenue Reconciliation

Revenue per Audited Statements
$8,442,466
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$98,210
Total Revenue per Audited Statements
$8,540,676
Total Revenue per Form 990
$8,442,466
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$4,942,796
Other Expenses$2,201,282
Total Fundraising Expense$142,880
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$3,600,026$409,094$81,821$4,090,941
Other Expenses$1,069,614$121,547$24,309$1,215,470
Information Technology$366,707$41,671$8,335$416,713
Other Employee Benefits$313,277$35,600$7,120$355,997
Payroll Taxes$275,824$31,344$6,269$313,437
Fees for Services Other$161,631$18,367$3,674$183,672
Occupancy$151,670$17,235$3,447$172,352
Current Officers, Directors, Trustees, and Key Employees$137,855$15,665$3,133$156,653
Advertising$66,005$7,500$1,501$75,006
Fees for Services Lobbying$48,400$5,500$1,100$55,000
Depreciation Depletion$25,403$2,887$577$28,867
Pension Plan Contributions$22,676$2,577$515$25,768
Insurance$15,713$1,786$357$17,856
Office Expenses$14,964$1,700$340$17,004
Fees for Services Accounting$9,680$1,100$220$11,000
All Other Expenses$5,270$803$119$6,192
Travel$1,892$215$43$2,150
Total Functional Expenses$6,286,607$714,591$142,880$7,144,078

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$7,144,078
Total Expenses per Audited Statements$7,144,078
Total Expenses per Form 990$7,144,078
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Capital Lease Payable$10,983
Deferred Rent Liability$2,380
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 8B

“There were no meetings of any committees with the authority to act on behalf of the governing body.”

Form 990, Part VI, Section B, Line 11B

“The board of directors will review the form 990 at its next scheduled meeting, which will be subsequent to the irs filing.”

Form 990, Part VI, Section B, Line 12C

“All board members sign a conflict of interest at beginning of service stating that they will not use their service for personal benefit. This applies to all board members and is reviewed as issues arise. If there is a potential conflict the board chair and ceo review to determine next steps.”

Form 990, Part VI, Section B, Line 15A

“Ceo compensation is set by the board of directors. The ceo conducted a comprehensive salary review process in 2021 using both internal and external advisors and incorporating a broad set of factors. An organization-wide compensation increase was approved by the board and implemented in early 2022.”

Form 990, Part VI, Section C, Line 19

“The organization makes its governing documents, conflict of interest policy, and financial statements available to the public upon request.”

Filing and Contact Details

Filer

Filer Name
211info
EIN
93-0784586
Phone
5032263099
Address
7535 NE AMBASSADOR PLACE NO B, PORTLAND, OR 97220

Signing Officer

Name
Dan Herman
Title
CEO
Phone
5032263099
Signed
2022-05-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Dan Herman
Formed
1980
Legal Domicile
Or
Voting Board Members
13
Independent Board Members
13
Employees
191
Volunteers
13

Preparer

Firm
Mcdonald Jacobs Pc
Address
520 SW YAMHILL ST STE 500, PORTLAND, OR 97204
Preparer
Sang Ahn
Phone
5032270581
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

“The process has not changed from the prior year.”

Financial Statement Notes

PART X, LINE 2:

“The organization follows the provisions of fasb asc topic 740 accounting for uncertainty in income taxes. Management has evaluated the organization's tax positions and concluded that there are no uncertain tax positions that require adjustment to the financial statements to comply with provisions of this topic.”

Raw XML AppendixShowing 400 of 565 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0211INFO CONNECTS THE PEOPLE OF OREGON AND SW WASHINGTON WITH THE COMMUNITY RESOURCES THEY NEED. OUR CENTRAL HUB EMPOWERS OREGON AND SOUTHWEST WASHINGTON COMMUNITIES BY HELPING PEOPLE IDENTIFY, NAVIGATE, AND CONNECT WITH THE LOCAL RESOURCES THEY NEED.
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IRS990/Desc0CORE 211INFO SERVICES: 211INFO ADDRESSES COMMUNITY DETERMINANTS OF HEALTH BY LINKING CONSUMERS WITH THE PROGRAMS THAT PROMOTE HEALTH, RESILIENCY AND IMPROVED CHILDHOOD OUTCOMES IN OREGON AND SOUTHWEST WASHINGTON: FOOD, SHELTER, AFFORDABLE HOUSING, PARENTING RESOURCES, HEALTH CARE, DENTAL, MENTAL HEALTH, CRISIS SERVICES, FORECLOSURE PREVENTION PROGRAMS, EMPLOYMENT, LEGAL AID, SCHOOL READINESS, CLOTHING, MATERNAL AND CHILD HEALTH, AND RELATED PROGRAMS. 211INFO PROVIDES A DETAILED, UPDATED AND UNBIASED DATABASE OF RECORDS FROM 3,000 HEALTH AND SOCIAL SERVICE ORGANIZATIONS, INCLUDING NONPROFIT, GOVERNMENT AND FAITH-BASED ASSISTANCE. FOR CONSUMERS, THE SERVICE IS FREE, CONFIDENTIAL AND LIVE, WITH A TEAM OF CERTIFIED COMMUNITY INFORMATION SPECIALISTS PROVIDING REFERRALS, COLLECTING DEMOGRAPHIC DATA AND ASKING "THE SECOND QUESTION," WHICH MAY LEAD PEOPLE TO A PROGRAM THEY DIDN'T REALIZE WAS AVAILABLE. FOR INSTANCE, SOMEONE SEEKING HELP WITH THEIR ELECTRIC BILL MAY NOT REALIZE THEY MAY QUALIFY FOR JOB TRAINING. 211INFO'S SERVICES ARE PROVIDED BY TELEPHONE, TEXT, EMAIL, WEBSITE AND MOBILE APP, AND PARTNER AGENCIES' PROGRAMS AND EVENTS ARE PUBLICIZED THROUGH SOCIAL MEDIA. OUTREACH STAFF AND COMMUNITY INFORMATION SPECIALISTS HELP TO EDUCATE CLIENTS AND PARTNER AGENCIES ABOUT THE NETWORK OF SERVICES AVAILABLE IN THEIR COMMUNITIES. DATA ANALYTICS HELP COMMUNITY LEADERS ASSESS SOCIAL SERVICE NEEDS, DEMOGRAPHIC PATTERNS AND SITE-SPECIFIC TRENDS.
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IRS990/ProgSrvcAccomActy2Grp/Desc0SPECIALTY PROGRAMS: IN ADDITION TO COMPREHENSIVE INFORMATION AND REFERRAL, A STATEWIDE DATABASE OF RECORDS FROM 3,000 ORGANIZATIONS, OUTREACH AND DATA REPORTING, 211INFO PROVIDES SPECIALTY PROGRAMS THAT OFFER A DEEPER LEVEL OF EDUCATION, ADVOCACY AND SUBJECT-AREA EXPERTISE. EMERGENCY REPONSE: THE AGENCY SERVES AS A TRIAGE POINT FOR PUBLIC INQUIRY DURING LOCAL AND STATEWIDE DISASTER RESPONSE, USING FAQS AND SCRIPTS THAT CONVEY AUTHORITATIVE MESSAGING. UTILIZING OUR CONTACT CENTER AND ROBUST SOCIAL MEDIA COMMUNICATIONS, 211INFO PROVIDES RELIABLE AND ACCESSIBLE INFORMATION DURING RAPIDLY CHANGING CONDITIONS. SPECIALTY PROGRAMS: 211INFO PROVIDES EXPERTISE IN AREAS INCLUDING COORDINATED ENTRY INTO HOUSING/SHELTER; MATERNAL AND CHILD HEALTH; FOOD RESOURCES; AND SUPPORTS FOR LOW-INCOME PEOPLE WHO MUST TRAVEL TO ACCESS BREAST CANCER TREATMENT. SOME EXAMPLES OF THIS WORK INCLUDE:- AS PART OF THE COORDINATED ENTRY SYSTEM FOR MULTNOMAH COUNTY'S HOMELESS FAMILIES SYSTEM OF CARE, 211INFO PROVIDES A SINGLE POINT OF CONTACT FOR PROGRAMS THAT SUPPORT FAMILIES EXPERIENCING HOMELESSNESS, INCLUDING A 24/7 CONTACT CENTER, SHELTER REFERRALS, TRANSPORTATION OPTIONS, AND DATA ENTRY TO INPUT FAMILY INFORMATION INTO THE HOMELESS MANAGEMENT INFORMATION SYSTEM USED BY ALL PARTICIPATING AGENCIES. 211INFO SPECIALISTS COORDINATE MEETINGS BETWEEN FAMILIES AND COUNTY HOUSING TEAM MEMBERS; SPECIALISTS ALSO MANAGE WAITLISTS FOR HOUSING PLACEMENT. THESE PROGRAMS INCLUDE DOING SCREENINGS FOR HOMELESS VETERANS.- WORKING WITH THE OREGON HEALTH AUTHORITY, 211INFO PROVIDES EXPERT STAFF AND REPORTS ON WOMEN AND CHILDREN'S ACCESS TO HEALTH CARE, FOOD, SEXUAL AND REPRODUCTIVE HEALTH CARE, PREGNANCY SUPPORTS, AND IMMUNIZATIONS.- 211INFO'S PARENT EDUCATORS OFFER CHILD DEVELOPMENT INFORMATION AND REFERRALS TO CHILD CARE, PARENTING SUPPORTS, EARLY ASSESSMENT, SPECIAL EDUCATION, TRAUMA-INFORMED TREATMENT PROGRAMS AND RELATED PROGRAMS. FAMILIES CONTACTING 211INFO ARE INFORMED ABOUT STATE TANF AND ERDC PROGRAMS.- IN FOUR SOUTHWEST WASHINGTON COUNTIES, 211INFO PARTICIPATES IN PRE-DIABETES AND HYPERTENSION PROGRAMS THAT LINK HEALTH CARE PROVIDERS, COMMUNITY HEALTH WORKERS AND LIFESTYLE CHANGE PROGRAMS.
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Filings

Displayed year

2021 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$4,043,324
Liabilities
$562,938
Net assets
$3,480,386
Revenue
$8,442,466
Expenses
$7,144,078
Net income
$1,298,388
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$8.34$0.75$7.59$9.81$9.14$0.67
2023Detailed filing. Detailed filing data is available for this year.$7.48$0.97$6.50$9.61$8.01$1.59
2022Detailed filing. Detailed filing data is available for this year.$5.25$0.46$4.80$8.80$7.13$1.67
2021Detailed filing. Detailed filing data is available for this year.$4.04$0.56$3.48$8.44$7.14$1.30
2020Detailed filing. Detailed filing data is available for this year.$2.89$0.80$2.08$4.30$3.80$0.50
2019Detailed filing. Detailed filing data is available for this year.$1.85$0.26$1.59$3.54$3.28$0.26
2018Detailed filing. Detailed filing data is available for this year.$1.62$0.29$1.32$3.81$3.52$0.29
2017Detailed filing. Detailed filing data is available for this year.$1.56$0.53$1.03$4.00$3.55$0.45
2016Detailed filing. Detailed filing data is available for this year.$0.94$0.36$0.58$2.68$2.33$0.34
2015Detailed filing. Detailed filing data is available for this year.$0.43$0.19$0.24$2.13$1.94$0.19
2014Detailed filing. Detailed filing data is available for this year.$0.31$0.26$0.05$2.42$2.53$0.11
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.39$0.23$0.16$2.47
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.56$0.12$0.44$1.96
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.31$0.13$0.17$1.66