Civic Intelligence

Services for the Underserved Inc

990 • Fiscal year 2023 • EIN 91-2071511

Jul 01, 2022 to Jun 30, 2023 • Filed on May 14, 2024

Organization ProfileWWW.SUS.ORG
463 Seventh Avenue 17th floorNew York, NY 10018

(212) 633-6900

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

86th percentile

0.89x

Higher debt load relative to assets than 86% of similar nonprofits.

2023 filings • 501(c)3 • $250M-$1B nonprofits • Source year 2023

Liabilities / Revenue

57th percentile

0.61x

Higher debt load relative to revenue than 57% of similar nonprofits.

2023 filings • 501(c)3 • $250M-$1B nonprofits • Source year 2023

Net Margin

38th percentile

-0.3%

Higher net margin than 38% of similar nonprofits.

2023 filings • 501(c)3 • $250M-$1B nonprofits • Source year 2023

Top Officer Pay

45th percentile

$710,693

Higher top officer pay than 45% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

2023 filings • 501(c)3 • $250M-$1B nonprofits • Source year 2023

Asset Growth

88th percentile

21%

Faster asset growth than 88% of similar nonprofits.

2023 filings • 501(c)3 • $250M-$1B nonprofits • Annualized from 2022 to 2023

Revenue Growth

53rd percentile

4.7%

Faster revenue growth than 53% of similar nonprofits.

2023 filings • 501(c)3 • $250M-$1B nonprofits • Annualized from 2022 to 2023

Balance Sheet
Liabilities / Assets86th percentile

Assets

Up

$179,816,212

Up $31,731,271 (+21%) from 2022

Net Assets

Down

$20,143,853

Down $1,225,375 (-5.7%) from 2022

Liabilities

Up

$159,672,359

Up $32,956,646 (+26%) from 2022

Revenue And Expenses
Liabilities / Revenue57th percentileNet Margin38th percentile

Revenue

Up

$260,969,899

Up $11,612,096 (+4.7%) from 2022

Expenses

Up

$261,800,535

Up $10,826,363 (+4.3%) from 2022

Net Income

Up

-$830,636

Up $785,733 (+49%) from 2022

Historical Trend

Balance Sheet Trend

Asset Growth88th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$200M$150M$100M$50M$0Assets 2010: $54,934,403Liabilities 2010: $41,770,307Net Assets 2010: $13,164,0962010Assets 2011: $53,916,934Liabilities 2011: $40,010,263Net Assets 2011: $13,906,6712011Assets 2012: $53,447,576Liabilities 2012: $38,996,442Net Assets 2012: $14,451,1342012Assets 2013: $55,428,415Liabilities 2013: $42,433,101Net Assets 2013: $12,995,3142013Assets 2014: $54,968,930Liabilities 2014: $39,294,245Net Assets 2014: $15,674,6852014Assets 2015: $58,178,505Liabilities 2015: $41,834,642Net Assets 2015: $16,343,8632015Assets 2016: $65,044,864Liabilities 2016: $48,133,930Net Assets 2016: $16,910,9342016Assets 2017: $65,185,503Liabilities 2017: $49,606,311Net Assets 2017: $15,579,1922017Assets 2018: $83,518,478Liabilities 2018: $72,104,231Net Assets 2018: $11,414,2472018Assets 2019: $113,117,701Liabilities 2019: $93,579,017Net Assets 2019: $19,538,6842019Assets 2020: $103,539,405Liabilities 2020: $87,288,119Net Assets 2020: $16,251,2862020Assets 2021: $158,983,131Liabilities 2021: $135,997,534Net Assets 2021: $22,985,5972021Assets 2022: $148,084,941Liabilities 2022: $126,715,713Net Assets 2022: $21,369,2282022Assets 2023: $179,816,212Liabilities 2023: $159,672,359Net Assets 2023: $20,143,8532023Assets 2024: $162,087,136Liabilities 2024: $142,013,996Net Assets 2024: $20,073,1402024

Highlighted filing

2023

Assets$179,816,212
Liabilities$159,672,359
Net Assets$20,143,853
Open 2023 Filing

Operations Trend

Revenue Growth53rd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$300M$200M$100M$0-$100MExpenses 2010: $67,921,1072010Expenses 2011: $70,202,0962011Expenses 2012: $69,099,7552012Expenses 2013: $73,678,2122013Revenue 2014: $85,393,860Expenses 2014: $82,714,489Net Income 2014: $2,679,3712014Revenue 2015: $104,774,991Expenses 2015: $104,105,813Net Income 2015: $669,1782015Revenue 2016: $119,007,411Expenses 2016: $118,440,340Net Income 2016: $567,0712016Revenue 2017: $128,265,108Expenses 2017: $129,589,928Net Income 2017: -$1,324,8202017Revenue 2018: $173,578,139Expenses 2018: $178,858,604Net Income 2018: -$5,280,4652018Revenue 2019: $226,011,034Expenses 2019: $232,474,959Net Income 2019: -$6,463,9252019Revenue 2020: $236,326,822Expenses 2020: $239,614,220Net Income 2020: -$3,287,3982020Revenue 2021: $233,900,178Expenses 2021: $227,165,867Net Income 2021: $6,734,3112021Revenue 2022: $249,357,803Expenses 2022: $250,974,172Net Income 2022: -$1,616,3692022Revenue 2023: $260,969,899Expenses 2023: $261,800,535Net Income 2023: -$830,6362023Revenue 2024: $275,877,581Expenses 2024: $275,948,294Net Income 2024: -$70,7132024

Highlighted filing

2023

Revenue$260,969,899
Expenses$261,800,535
Net Income-$830,636
Open 2023 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2022 to Jun 30, 2023
Signed
May 14, 2024
Return Version
2022v5.0
Gross Receipts
$260,969,899
Mission and Program Overview

Mission

We drive scalable solutions to transform the lives of people with disabilities, people in poverty and people facing homelessness: solutions that contribute to righting societal imbalances.

To support individuals & families facing challenges such as mental illness, dev. Disab., phys. Disab., aids, homelessness,unemployment & poverty; prgrms. Operate primarily in nyc.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$40,306,628$53,069,095▲ $12,762,467
Land, Buildings, and Equipment, Net$35,034,568$32,929,916▼ $2,104,652
Prepaid Expenses and Deferred Charges$342,023$358,057▲ $16,034
Cash and Non-Interest-Bearing Accounts$294,153$132,162▼ $161,991
Savings and Temporary Cash Investments$0$0→ $0
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0$0→ $0
Investments Program Related$0$0→ $0
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$148,084,941$179,816,212▲ $31,731,271
Other Assets Total$72,107,569$93,326,982▲ $21,219,413
Liabilities
Other Liabilities$97,701,705$130,435,461▲ $32,733,756
Tax Exempt Bond Liabilities$13,391,950$12,288,930▼ $1,103,020
Accounts Payable and Accrued Expenses$7,471,217$8,954,330▲ $1,483,113
Mortgage Notes Payable Secured by Investment Property$3,604,015$5,150,376▲ $1,546,361
Deferred Revenue$4,546,826$2,843,262▼ $1,703,564
Grants Payable$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Escrow Account Liability$0$0→ $0
Total Liabilities$126,715,713$159,672,359▲ $32,956,646
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$21,368,641$19,404,690▼ $1,963,951
Net Assets With Donor Restrictions$587$739,163▲ $738,576
Total Net Assets Fund Balance$21,369,228$20,143,853▼ $1,225,375
Total Liabilities and Net Assets / Fund Balance$148,084,941$179,816,212▲ $31,731,271

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$27,167,691$49,917,940$77,085,631
Leasehold Improvements$122,452$4,578,253$4,700,705
Other Land Buildings$2,414,124$874,716$3,288,840
Land$3,187,517-$3,187,517
Equipment$38,132$800,194$838,326
Other Assets Org$705,005--
Compensation and Service Providers
Top Officer Pay45th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Monica SantosChief Operating Officer DdFT$259,638$42,073$301,711
Diane L LanierMedical DirectorFT$252,570$28,434$281,004

Board Members and Trustees

NameTitle
John a MckessonChair
Jen Press MardenChair Thru 1/23 / Director
Dr Jorge R PetitPresident & CEO (thru 4/23)
Gail K Mccallion EsqVice Chair
Amelia Wright BrewerVice Chair (thru 1/23)
Andrew ZimmernBoard Member
Art EdwardsBoard Member
Carolyn P PowellBoard Member
Chris CheneyBoard Member
Deborah Wolfe EsqBoard Member
Earl D BrownBoard Member
Erin Felker Bond EsqBoard Member
Gareth Old EsqBoard Member
Joann Y Sacks PhdBoard Member
Joshua BiderBoard Member
Joshua D Liston EsqBoard Member
Lawrence HamdanBoard Member
Linda NguyenBoard Member
Marie I Palacios-hardyBoard Member
Michelle Ballan PhdBoard Member
Peter FriedlandBoard Member
Peter LattanzioBoard Member
Phillip a SaperiaBoard Member
Sherri DulworthBoard Member (thru 1/23)
Guy J PeanMedical Director
Perry J PerlmutterCEO Eff 4/23 & CFO Thru 4/23
Bradley a AlperinChief Compliance Officer
Judith JonesCHIEF OF STAFF (thru 6/23)
Donna ColonnaFORMER PRES & CEO (thru 2/22)
Jacquie HolmesSecretary
Courtney J MorganSr VP Health & Clinical Svc.
Edward HubbardTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Millin Associates LLCMedical Billing303 Merrick Road Suite 401, Lynbrook, NY 11563$341,889
Netsmart Technologies INCSoftware Development11100 NALL AVENUE, Overland Park, KS 66211$297,854
Veteran Advocacy Project INCLegalONE LIBERTY PLAZA FLOOR 23, New York, NY 10006$220,000
Robert JosephClinical Director235 WEST 48TH STREET, New York, NY 10036$142,860
Angels For Warriors INCveteran advisory164 MAIN STREET, Huntington, NY 11743$116,875
Revenue and Support

Revenue Composition

Contributions and Grants
$140,101,144
Program Service Revenue
$120,623,105
Investment Income
$19,405
Other Revenue
$226,245
All Other Contributions
$4,761,345
Change in Net Assets
$-830,636
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$146,463,680
Salaries, Compensation, and Employee Benefits$115,336,855
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$89,948,036--$89,948,036
Occupancy$53,747,567--$53,747,567
Other Employee Benefits$14,357,060--$14,357,060
Payroll Taxes$11,031,759--$11,031,759
Travel$6,307,863--$6,307,863
All Other Expenses$6,157,648--$6,157,648
Other Expenses$4,844,156$26,057,390-$4,844,156
Office Expenses$4,289,039--$4,289,039
Depreciation Depletion$3,636,321--$3,636,321
Insurance$2,050,084--$2,050,084
Information Technology$1,292,946--$1,292,946
Fees for Services Other$1,166,488--$1,166,488
Interest$766,730--$766,730
Fees for Services Legal$400,930--$400,930
Total Functional Expenses$235,743,145$26,057,390$0$261,800,535
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$0
Fundraising Gross Income$0
Gaming Direct Expenses$0
Gaming Gross Income$0
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Leases Liability$57,021,486
Due to Governmental Agencies$49,141,807
Due to Affiliates$24,272,168

Bond Issues

BondIssuerIssuedIssue PricePurpose
CDormitory Authority of the State of New York2015-02-12$8,169,845Acquisition, renov., bond refi.
ABuild Nyc Resource Corporation2018-06-21$6,162,000Acquisition and renovation
ADormitory Authority of the State of New York2010-06-30$3,735,000Acquisition and renovation
DDormitory Authority of the State of New York2016-11-29$3,535,568Acquisition and renovation
BDormitory Authority of the State of New York2019-03-06$3,195,312Acquisition and renovation
BDormitory Authority of the State of New York2012-03-29$1,757,192Acquisition and renovation

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
C$8,169,845$15,466$0$127,922
A$6,162,000$18,806$0$123,240
A$3,735,000$0$0$0
D$3,535,568$8,908$0$70,712
B$3,195,312$28,420$0$63,906
B$1,757,192$9,916$0$44,619

Bond Financing Compliance

Form 8038-T filed
Yes
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Corrective action procedures
Yes
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

FORM 990, PART VI, SECTION B, LINE 11B:

“Form 990 is prepared with reference to the audited financial statements which are reviewed by the board. The completed form 990 is reviewed by senior management and distributed to the board prior to submission. The form 990 is formally reviewed by the finance committee.”

FORM 990, PART VI, SECTION B, LINE 12C:

“On or before july 1st of each year, the organization's employees at management levels, assistant program managers and above, must complete a conflict of interest declaration. The ceo and compliance officer shall annually review all such declarations and advise the board of directors concerning potential conflicts indicated by the declarations. In addition, the conflict of interest policy is presented and a disclosure statement is signed prior to appointment of new board members and prior to hire of officers and key employees.”

FORM 990, PART VI, SECTION B, LINES 15A AND 15B:

“The organization does not compensate any officer or key employee.”

FORM 990, PART VI, SECTION C, LINE 19:

“The organization makes its governing documents, conflict of interest policy, and financial statements available to the public on its own website and upon request.”

FORM 990, PART VII, SECTION A:

“Compensation paid to monica santos, chief operating officer dd and diane l. Lanier, medical director was issued by related organization services for the underserved, inc. (ein: 91-1918247).”

Filing and Contact Details

Filer

Filer Name
Services for the Underserved Inc
EIN
91-2071511
In Care Of
% OLGA KOVALCHUK
Phone
2126336900
Address
463 Seventh Avenue 17th floor, New York, NY 10018

Signing Officer

Name
Douglas Walerstein
Title
CFO
Phone
9174081636
Signed
2024-05-14
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Perry Perlmutter
Voting Board Members
23
Independent Board Members
23
Employees
0
Volunteers
336

Preparer

Firm
Bdo USA
Address
200 PARK AVENUE 38TH FLOOR, NEW YORK, NY 10166
Preparer
Paul Hammerschmidt
Phone
2128858000
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

“Net asset adjustment at July 1, 2022 between Parent/Central Organization and Subsidiaries/Subordinates (reported on group return)...............................$(250,000) CHANGE IN NET ASSETS FROM NON-OPERATING ACTIVITIES...............................................$(144,739) TOTAL......................................................$(394,739)”

Financial Statement Notes

SCHEDULE D, PART X, LINE 2:

“Services for the underserved, inc. Must recognize the tax benefit associated with tax positions taken for tax return purposes when it is more likely than not that the position will be sustained upon examination by a taxing authority. Sus does not believe it has taken any material uncertain tax positions and, accordingly, it has not recorded any liability for unrecognized tax benefits. Sus has filed for and received income tax exemptions in the jurisdictions where it is required to do so. Additionally, sus has filed internal revenue service (irs) form 990 information returns, as required, and all other applicable returns in jurisdictions where so required. Sus is subject to routine audits by a taxing authority. As of june 30, 2023, sus was not subject to any examination by a taxing authority. In addition, sus has been determined by the irs not to be a private foundation within the meaning of section 509(a) of the internal revenue code (the code). There was no unrelated business income for the year ended june 30, 2023.”

Raw XML AppendixShowing 400 of 2,350 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt0FORMER PRES & CEO (thru 2/22)
IRS990/Form990PartVIISectionAGrp/TitleTxt1CEO EFF 4/23 & CFO THRU 4/23
IRS990/Form990PartVIISectionAGrp/TitleTxt2PRESIDENT & CEO (THRU 4/23)
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IRS990/Form990PartVIISectionAGrp/TitleTxt6CHIEF COMPLIANCE OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt7SR VP HEALTH & CLINICAL SVC.
IRS990/Form990PartVIISectionAGrp/TitleTxt8MEDICAL DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt10CHAIR THRU 1/23 / DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt12VICE CHAIR (THRU 1/23)
IRS990/Form990PartVIISectionAGrp/TitleTxt13SECRETARY
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IRS990/Form990PartVIISectionAGrp/TitleTxt17BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt18BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt19BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt20BOARD MEMBER (THRU 1/23)
IRS990/Form990PartVIISectionAGrp/TitleTxt21BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt22BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt23BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt24BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt25BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt26BOARD MEMBER

Document Assets

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Filings

Displayed year

2023 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$179,816,212
Liabilities
$159,672,359
Net assets
$20,143,853
Revenue
$260,969,899
Expenses
$261,800,535
Net income
-$830,636
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$162$142$20.1$276$276$0.07
2023Detailed filing. Detailed filing data is available for this year.$180$160$20.1$261$262$0.83
2022Detailed filing. Detailed filing data is available for this year.$148$127$21.4$249$251$1.62
2021Detailed filing. Detailed filing data is available for this year.$159$136$23.0$234$227$6.73
2020Detailed filing. Detailed filing data is available for this year.$104$87.3$16.3$236$240$3.29
2019Detailed filing. Detailed filing data is available for this year.$113$93.6$19.5$226$232$6.46
2018Summary only. Only limited summary data is available for this year.$83.5$72.1$11.4$174$179$5.28
2017Detailed filing. Detailed filing data is available for this year.$65.2$49.6$15.6$128$130$1.32
2016Detailed filing. Detailed filing data is available for this year.$65.0$48.1$16.9$119$118$0.57
2015Detailed filing. Detailed filing data is available for this year.$58.2$41.8$16.3$105$104$0.67
2014Detailed filing. Detailed filing data is available for this year.$55.0$39.3$15.7$85.4$82.7$2.68
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$55.4$42.4$13.0$73.7
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$53.4$39.0$14.5$69.1
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$53.9$40.0$13.9$70.2
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$54.9$41.8$13.2$67.9