Civic Intelligence

Hopelink

990 • Fiscal year 2017 • EIN 91-0982116

Jul 01, 2016 to Jun 30, 2017 • Filed on Mar 06, 2018

Organization ProfileWWW.HOPE-LINK.ORG

View Organization Page

10675 Willows Road NE No 275Redmond, WA 98052

(425) 869-6000

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

46th percentile

0.26x

Higher debt load relative to assets than 46% of similar nonprofits.

2017 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2017

Liabilities / Revenue

32nd percentile

0.20x

Higher debt load relative to revenue than 32% of similar nonprofits.

2017 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2017

Net Margin

27th percentile

-1.3%

Higher net margin than 27% of similar nonprofits.

2017 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2017

Top Officer Pay

19th percentile

$188,099

Higher top officer pay than 19% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

2017 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2017

Asset Growth

84th percentile

18%

Faster asset growth than 84% of similar nonprofits.

2017 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2016 to 2017

Revenue Growth

23rd percentile

-2.8%

Faster revenue growth than 23% of similar nonprofits.

2017 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2016 to 2017

Balance Sheet
Liabilities / Assets46th percentile

Assets

Up

$48,223,653

Up $7,361,606 (+18%) from 2016

Net Assets

Up

$35,590,832

Up $4,735,775 (+15%) from 2016

Liabilities

Up

$12,632,821

Up $2,625,831 (+26%) from 2016

Revenue And Expenses
Liabilities / Revenue32nd percentileNet Margin27th percentile

Revenue

Down

$62,598,073

Down $1,782,676 (-2.8%) from 2016

Expenses

Up

$63,430,980

Up $3,208,552 (+5.3%) from 2016

Net Income

Down

-$832,907

Down $4,991,228 (-120%) from 2016

Historical Trend

Balance Sheet Trend

Asset Growth84th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2010: $28,607,430Liabilities 2010: $8,240,689Net Assets 2010: $20,366,7412010Assets 2011: $30,198,451Liabilities 2011: $9,479,177Net Assets 2011: $20,719,2742011Assets 2012: $29,636,300Liabilities 2012: $7,703,711Net Assets 2012: $21,932,5892012Assets 2013: $27,286,435Liabilities 2013: $6,590,586Net Assets 2013: $20,695,8492013Assets 2014: $31,347,300Liabilities 2014: $6,808,491Net Assets 2014: $24,538,8092014Assets 2015: $33,457,817Liabilities 2015: $6,645,277Net Assets 2015: $26,812,5402015Assets 2016: $40,862,047Liabilities 2016: $10,006,990Net Assets 2016: $30,855,0572016Assets 2017: $48,223,653Liabilities 2017: $12,632,821Net Assets 2017: $35,590,8322017Assets 2018: $57,232,100Liabilities 2018: $21,968,545Net Assets 2018: $35,263,5552018Assets 2019: $58,302,466Liabilities 2019: $17,881,172Net Assets 2019: $40,421,2942019Assets 2020: $60,706,328Liabilities 2020: $20,154,132Net Assets 2020: $40,552,1962020Assets 2021: $65,683,064Liabilities 2021: $18,160,110Net Assets 2021: $47,522,9542021Assets 2022: $62,815,067Liabilities 2022: $16,392,448Net Assets 2022: $46,422,6192022Assets 2023: $69,095,432Liabilities 2023: $24,539,721Net Assets 2023: $44,555,7112023

Highlighted filing

2017

Assets$48,223,653
Liabilities$12,632,821
Net Assets$35,590,832
Open 2017 Filing

Operations Trend

Revenue Growth23rd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$100M$50M$0-$50MExpenses 2010: $52,127,8132010Expenses 2011: $55,056,5052011Expenses 2012: $58,258,0892012Expenses 2013: $55,818,4152013Revenue 2014: $62,530,603Expenses 2014: $58,734,316Net Income 2014: $3,796,2872014Revenue 2015: $61,392,107Expenses 2015: $59,137,682Net Income 2015: $2,254,4252015Revenue 2016: $64,380,749Expenses 2016: $60,222,428Net Income 2016: $4,158,3212016Revenue 2017: $62,598,073Expenses 2017: $63,430,980Net Income 2017: -$832,9072017Revenue 2018: $67,338,157Expenses 2018: $67,679,387Net Income 2018: -$341,2302018Revenue 2019: $71,777,353Expenses 2019: $73,239,110Net Income 2019: -$1,461,7572019Revenue 2020: $73,487,004Expenses 2020: $73,351,609Net Income 2020: $135,3952020Revenue 2021: $83,592,432Expenses 2021: $76,842,714Net Income 2021: $6,749,7182021Revenue 2022: $81,229,410Expenses 2022: $82,042,835Net Income 2022: -$813,4252022Revenue 2023: $92,967,480Expenses 2023: $94,886,741Net Income 2023: -$1,919,2612023

Highlighted filing

2017

Revenue$62,598,073
Expenses$63,430,980
Net Income-$832,907
Open 2017 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2016 to Jun 30, 2017
Signed
Mar 6, 2018
Return Version
2016v3.0
Gross Receipts
$64,883,803
Mission and Program Overview

Mission

Hopelink's mission is to promote self-sufficiency among members of our community - helping people and changing lives. Hopelink accomplishes this by assisting families in crisis with food, shelter, transportation, utility assistance and emergency financial assistance. Once stabilized, hopelink helps families with basic education, literacy, general education development (ged) and employment skills building in order to facilitate their movement towards self-sufficiency.

Promote self-sufficiency for all members of the community and help people make lasting change. Hopelink accomplishes this by assisting families in crisis with food, shelter, transportation, utility assistance and emergency financial assistance. Once stabilized, hopelink helps families with basic education, literacy, ged, and employment skills building, in order to facilitate their movement towards self-sufficiency.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$17,498,094$20,216,678▲ $2,718,584
Pledges and Grants Receivable$12,063,492$10,032,380▼ $2,031,112
Savings and Temporary Cash Investments$3,514,251$4,838,229▲ $1,323,978
Cash and Non-Interest-Bearing Accounts$2,737,170$2,405,646▼ $331,524
Investments in Publicly Traded Securities$1,728,796$1,837,334▲ $108,538
Inventories for Sale or Use$689,919$743,773▲ $53,854
Prepaid Expenses and Deferred Charges$529,655$544,692▲ $15,037
Other Notes and Loans Receivable, Net$102,547$102,547→ $0
Accounts Receivable$6,486$1,741▼ $4,745
Total Assets$40,862,047$48,223,653▲ $7,361,606
Other Assets Total$1,991,637$7,500,633▲ $5,508,996
Liabilities
Accounts Payable and Accrued Expenses$6,002,216$6,871,768▲ $869,552
Tax Exempt Bond Liabilities-$3,240,000-
Mortgage Notes Payable Secured by Investment Property$3,744,289$2,330,496▼ $1,413,793
Deferred Revenue$226,837$179,193▼ $47,644
Other Liabilities$33,648$11,364▼ $22,284
Total Liabilities$10,006,990$12,632,821▲ $2,625,831
Net Assets / Fund Balance
Unrestricted Net Assets$14,654,028$18,119,501▲ $3,465,473
Temporarily Rstr Net Assets$16,201,029$17,471,331▲ $1,270,302
Total Net Assets Fund Balance$30,855,057$35,590,832▲ $4,735,775
Total Liabilities and Net Assets / Fund Balance$40,862,047$48,223,653▲ $7,361,606

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$11,536,434$9,097,831$20,634,265
Equipment$2,907,596$4,407,971$7,315,567
Leasehold Improvements$2,505,751$1,303,478$3,809,229
Other Land Buildings$2,058,345$1,383,906$3,442,251
Land$1,208,552-$1,208,552
Other Assets Org$2,591--
Compensation and Service Providers
Top Officer Pay19th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Lauren ThomasCEOFT$173,700$14,399$188,099
Linda MoodyVP Quality and Workplace ExcellenceFT$142,801$16,165$158,966
Geoff CrumpCOOFT$135,814$5,714$141,528
Charles Daniel QuirkDirector Information TechnologyFT$116,260$14,853$131,113
Susanna CiochCFOFT$121,004$6,532$127,536
Francois LarriveeVP TransportationFT$109,742$11,201$120,943
Meghan AltimoreSr VP Community ServicesFT$112,459$5,623$118,082
David BuckleySr VP Transp. & Bus. Devel.FT$101,472$6,355$107,827

Board Members and Trustees

NameTitle
Jennifer FilipovichBoard Chair
Tom TanakaPast Board Chair
Larry MartinBoard Vice Chair
Andrew MagillBoard Member
August NiehausBoard Member
Barbara El NadyBoard Member
Blair DillawayBoard Member
Byron ShutzBoard Member
Cindy DodgeBoard Member
Claudia BalducciBoard Member
Geoff DeaneBoard Member
Jack RyderBoard Member
Jesse NavarroBoard Member
Kathy LambertBoard Member
Kim AllenBoard Member
Larry SpringerBoard Member
Lynn BriodyBoard Member
Racheal ChhongBoard Member
Roger GoodmanBoard Member
Scott WallinBoard Member
Tana SennBoard Member
Tiffani HockettBoard Secretary
Terry LukensBoard Treasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Northwest Transport INCTransportation22627 85TH PL S, Kent, WA 98032$3,343,863
Seattle Tacoma International Taxi AssocTransportationPO BOX 69774, Seattle, WA 98106$2,857,233
Eastside For HireTransportation15931 DES MOINES MEMORIAL DR S, Burien, WA 98148$2,789,266
Eastgate MobilityTransportation12610 DES MOINES MEMORIAL DR S 202, Seattle, WA 98168$2,471,851
Safe TransportationTransportation12310 HIGHWAY 99 SUITE F221, Everett, WA 98204$2,291,502
Revenue and Support

Revenue Composition

Contributions and Grants
$24,873,217
Program Service Revenue
$37,933,408
Investment Income
$123,096
Other Revenue
$-331,648
All Other Contributions
$11,940,104
Change in Net Assets
$-832,907

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Food Inventory6,850$5,341,781Fair Market Value
Other Non Cash Contri Table720$334,570Fair Market Value
Securities Publicly Traded22$186,078Cost or Selling Price
Other Non Cash Contri Table72$23,412Cost/selling Price
Other Non Cash Contri Table52$22,352Fair Market Value
Clothing and Household Goods-$18,657Cost or Selling Price
Other Non Cash Contri Table259$4,656Cost/selling Price
Books and Publications-$1,208Cost or Selling Price
Total Noncash Contributions7,975$5,932,714-

Audited Revenue Reconciliation

Revenue per Audited Statements
$63,272,324
Revenue Not Reported on Financial Statements
$-674,251
Revenue Not Reported on Form 990
$5,994,784
Other Revenue Adjustments
$-674,251
Total Revenue per Audited Statements
$69,267,108
Total Revenue per Form 990
$62,598,073
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$39,586,934
Salaries, Compensation, and Employee Benefits$15,728,844
Grants and Similar Amounts Paid$8,047,576
Total Fundraising Expense$1,907,299
Professional Fundraising Fees$67,626

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$9,734,918$1,614,005$954,126$12,303,049
Grants to Domestic Individuals$8,045,960--$8,045,960
Depreciation Depletion$1,872,138$61,323$12,643$1,946,104
Occupancy$1,474,517$223,796$158,199$1,856,512
Other Employee Benefits$1,135,487$167,987$80,164$1,383,638
Payroll Taxes$1,016,529$153,828$92,058$1,262,415
Office Expenses$859,266$167,171$138,682$1,165,119
Information Technology$421,776$122,916$62,752$607,444
Current Officers, Directors, Trustees, and Key Employees$141,566$268,994$66,105$476,665
Insurance$407,003$31,358$8,204$446,565
Pension Plan Contributions$226,141$54,730$22,206$303,077
Travel$127,387$48,733$92,535$268,655
Fees for Services Other$98,205$95,350$73,706$267,261
All Other Expenses$54,309$63,502$11,663$129,474
Interest$93,314$8,680-$101,994
Advertising$86$96,248-$96,334
Conferences and Meetings$21,647$29,825$30,193$81,665
Fees for Services Legal$63,493$7,497$7,504$78,494
Fees for Services Professional Fundraising--$67,626$67,626
Fees for Services Accounting-$66,122-$66,122
Fees for Services Lobbying-$36,000-$36,000
Other Expenses$82,139$15,180$20,869$20,869
Grants to Domestic Orgs$1,616--$1,616
Total Functional Expenses$58,172,451$3,351,230$1,907,299$63,430,980

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$64,531,333
Expenses per Audited Statements$63,430,980
Total Expenses per Form 990$63,430,980
Expenses Not Reported on Form 990$1,100,353
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
Yes

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$467,970
Fundraising Gross Income$141,649
Professional Fundraising Fees$67,626

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Reaching Out Luncheon$1,105,022$61,150$140,278$-79,128
Turkey Trot$62,622$46,900$46,534$366
Total Events$1,325,741$141,649$467,970$-326,321
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Facility Contribution Payable$11,364

Bond Issues

BondIssuerIssuedIssue PricePurpose
AWashington State Housing Finance Commission2017-04-13$12,000,000Acquire, develop, construct, and equip facilities

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
A$12,000,000$3,000,000-$240,000

Bond Financing Compliance

No rebate due
No
Rebate not yet due
Yes
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
Yes
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The finance committee, in conjunction with the cfo and controller, reviewed the 990 prior to filing. The 990 was distributed to the entire board before filing.”

Form 990, Part VI, Section B, Line 12C

“Each of the board members signs a statement at the beginning of each year stating that they have read the policy and have no conflict of interest or if they do have a conflict of interest they state what that is. They are made aware that this is an ongoing requirement and if a conflict arises they are to notify the board chairman. If they have a conflict they are recused from voting and their conflict is disclosed to the other board members. In some cases they are recused from the discussion regarding the subject.”

Form 990, Part VI, Section B, Line 15

“Hopelink's executive committee, consisting of outside directors who are independent of hopelink, determined the ceo's compensation. The decision was based on comparability data from the puget sound business journal published nonprofit salaries, the uw salary survey, and other cap agency ceo salary information. The data from these sources was discussed and considered as was public and internal perceptions of ceo's salary levels by donors, staff, the board and the public at large. Based on this discussion, and by unanimous decision of the executive committee, the ceo's compensation was determined. The executive committee documented the compensation decisions in the minutes. The last compensation review was performed march 29, 2017.”

Form 990, Part VI, Section C, Line 19

“The organization's governing documents, conflict of interest policy, and financial statements are available upon request.”

Filing and Contact Details

Filer

Filer Name
Hopelink
EIN
91-0982116
Phone
4258696000
Address
10675 WILLOWS ROAD NE NO 275, REDMOND, WA 98052

Signing Officer

Name
Lauren Thomas
Title
CEO
Phone
4258696000
Signed
2018-03-06
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Lauren Thomas
Formed
1971
Legal Domicile
Wa
Voting Board Members
20
Independent Board Members
20
Employees
375
Volunteers
8,877

Preparer

Firm
Clark Nuber Ps
Address
10900 NE 4TH STREET SUITE 1400, BELLEVUE, WA 98004
Preparer
Sara Elizabeth J Hyre
Phone
4254544919
Supplemental Narrative

Additional Explanations

Form 990, Part I, Line 6

“Volunteers at hopelink serve in the following areas: -leadership: board of directors, finance committee, and development committee -administration: reception, data entry and mailing projects volunteers -asset programs: adult basic education tutoring, esl classroom teaching, employment program coaching, financial literacy instruction, ged preparation -events and outreach: day of event volunteers, community outreach, planning and support volunteers -client services: food donation pick up drivers, home delivery drivers, clothing bank volunteers, holiday gift tags, school supply drive -general food bank & carry-out volunteers -housing: after-school tutors and childcare volunteers, volunteers who prepare hopelink apartment units for move in and assist with moving, outdoor and gardening volunteers, wednesday drivers -transportation: travel ambassadors train new riders on all aspects of the regional transportation system.”

FORM 990, PART XI, LINE 9:

“Uncollectible pledge write-offs from prior years -101,603. Redmond service center - donated facility receivable 5,567,834. Redmond service center - present value of receivable -4,546. Kenmore facility - present value of receivable -7,635.”

Financial Statement Notes

PART XI, LINE 4B - OTHER ADJUSTMENTS:

“Special event expenses -467,969. Rental expenses -206,282.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“Special event expenses 467,969. Rental expenses 206,282. Uncollectible pledge write-offs from prior years 101,603.”

Raw XML AppendixShowing 400 of 1,069 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0PROMOTE SELF-SUFFICIENCY FOR ALL MEMBERS OF THE COMMUNITY AND HELP PEOPLE MAKE LASTING CHANGE. HOPELINK ACCOMPLISHES THIS BY ASSISTING FAMILIES IN CRISIS WITH FOOD, SHELTER, TRANSPORTATION, UTILITY ASSISTANCE AND EMERGENCY FINANCIAL ASSISTANCE. ONCE STABILIZED, HOPELINK HELPS FAMILIES WITH BASIC EDUCATION, LITERACY, GED, AND EMPLOYMENT SKILLS BUILDING, IN ORDER TO FACILITATE THEIR MOVEMENT TOWARDS SELF-SUFFICIENCY.
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IRS990/Desc0HOPELINK OPERATES A SPECIAL NEEDS TRANSPORTATION BROKERAGE FOR KING AND SNOHOMISH COUNTIES, PROVIDES DIRECT TRANSPORTATION SERVICES UNDER CONTRACT TO KING COUNTY METRO, AND PROVIDES MOBILITY MANAGEMENT SERVICES FOR KING COUNTY. FOR THE YEAR ENDING JUNE 30, 2017, A TOTAL OF 1,618,340 TRIPS WERE PROVIDED IN KING AND SNOHOMISH COUNTIES; 964,592 RIDES WERE GIVEN FOR DART, ALTERNATIVE SERVICES AND WATER TAXI SHUTTLE ROUTES; AND 121 HUMAN SERVICE PROVIDERS WERE TRAINED ON TRAVEL OPTIONS FOR THEIR CLIENTS, PROVIDING TRAVEL OPTIONS ASSISTANCE DIRECTLY TO 5,311 INDIVIDUALS IN KING COUNTY.
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IRS990/Form990PartVIISectionAGrp/TitleTxt24COO
IRS990/Form990PartVIISectionAGrp/TitleTxt25CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt26VP QUALITY AND WORKPLACE EXCELLENCE
IRS990/Form990PartVIISectionAGrp/TitleTxt27SR VP COMMUNITY SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt28DIRECTOR INFORMATION TECHNOLOGY
IRS990/Form990PartVIISectionAGrp/TitleTxt29VP TRANSPORTATION
IRS990/Form990PartVIISectionAGrp/TitleTxt30SR VP TRANSP. & BUS. DEVEL.
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Document Assets

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Filings

Displayed year

2017 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$48,223,653
Liabilities
$12,632,821
Net assets
$35,590,832
Revenue
$62,598,073
Expenses
$63,430,980
Net income
-$832,907
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2023Summary only. Only limited summary data is available for this year.$69.1$24.5$44.6$93.0$94.9$1.92
2022Summary only. Only limited summary data is available for this year.$62.8$16.4$46.4$81.2$82.0$0.81
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$65.7$18.2$47.5$83.6$76.8$6.75
2020Summary only. Only limited summary data is available for this year.$60.7$20.2$40.6$73.5$73.4$0.14
2019Summary only. Only limited summary data is available for this year.$58.3$17.9$40.4$71.8$73.2$1.46
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$57.2$22.0$35.3$67.3$67.7$0.34
2017Detailed filing. Detailed filing data is available for this year.$48.2$12.6$35.6$62.6$63.4$0.83
2016Detailed filing. Detailed filing data is available for this year.$40.9$10.0$30.9$64.4$60.2$4.16
2015Detailed filing. Detailed filing data is available for this year.$33.5$6.65$26.8$61.4$59.1$2.25
2014Detailed filing. Detailed filing data is available for this year.$31.3$6.81$24.5$62.5$58.7$3.80
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$27.3$6.59$20.7$55.8
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$29.6$7.70$21.9$58.3
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$30.2$9.48$20.7$55.1
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$28.6$8.24$20.4$52.1