Civic Intelligence

Better Business Bureau of Metropolitan Dallasinc

990 • Fiscal year 2023 • EIN 75-0138440

Jan 01, 2023 to Dec 31, 2023 • Filed on Aug 01, 2024

Organization ProfileWWW.BBB.ORG/NORTH-CENTRAL-TEXAS

View Organization Page

1601 Elm Street 1600Dallas, TX 75201

(214) 220-2000

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

6th percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

2023 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2023

Liabilities / Revenue

6th percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

2023 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2023

Net Margin

41st percentile

1.9%

Higher net margin than 41% of similar nonprofits.

2023 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2023

Top Officer Pay

72nd percentile

$377,004

Higher top officer pay than 72% of similar nonprofits.

Top officer pay equals 5.5% of source-year revenue.

2023 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2023

Asset Growth

37th percentile

3.1%

Faster asset growth than 37% of similar nonprofits.

2023 filings • 501(c)6 • $5M-$10M nonprofits • Annualized from 2022 to 2023

Revenue Growth

38th percentile

3.1%

Faster revenue growth than 38% of similar nonprofits.

2023 filings • 501(c)6 • $5M-$10M nonprofits • Annualized from 2022 to 2023

Balance Sheet
Liabilities / Assets6th percentile

Assets

Up

$4,294,916

Up $127,846 (+3.1%) from 2022

Net Assets

Up

$4,294,916

Up $127,846 (+3.1%) from 2022

Liabilities

Flat

$0

Flat from 2022

Revenue And Expenses
Liabilities / Revenue6th percentileNet Margin41st percentile

Revenue

Up

$6,810,526

Up $205,811 (+3.1%) from 2022

Expenses

Up

$6,682,680

Up $205,619 (+3.2%) from 2022

Net Income

Up

$127,846

Up $192 (+0.2%) from 2022

Historical Trend

Balance Sheet Trend

Asset Growth37th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2011: $2,428,970Liabilities 2011: $0Net Assets 2011: $2,428,9702011Assets 2012: $2,867,707Liabilities 2012: $0Net Assets 2012: $2,867,7072012Assets 2013: $3,160,732Liabilities 2013: $0Net Assets 2013: $3,160,7322013Assets 2014: $3,466,647Liabilities 2014: $0Net Assets 2014: $3,466,6472014Assets 2015: $3,258,378Liabilities 2015: $0Net Assets 2015: $3,258,3782015Assets 2016: $3,372,831Liabilities 2016: $0Net Assets 2016: $3,372,8312016Assets 2017: $3,566,228Liabilities 2017: $0Net Assets 2017: $3,566,2282017Assets 2018: $3,527,319Liabilities 2018: $0Net Assets 2018: $3,527,3192018Assets 2019: $3,325,750Liabilities 2019: $0Net Assets 2019: $3,325,7502019Assets 2020: $3,445,239Liabilities 2020: $0Net Assets 2020: $3,445,2392020Assets 2021: $3,812,795Liabilities 2021: $0Net Assets 2021: $3,812,7952021Assets 2022: $4,167,070Liabilities 2022: $0Net Assets 2022: $4,167,0702022Assets 2023: $4,294,916Liabilities 2023: $0Net Assets 2023: $4,294,9162023Assets 2024: $4,095,007Liabilities 2024: $0Net Assets 2024: $4,095,0072024

Highlighted filing

2023

Assets$4,294,916
Liabilities$0
Net Assets$4,294,916
Open 2023 Filing

Operations Trend

Revenue Growth38th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0-$2.0MRevenue 2011: $5,330,227Expenses 2011: $4,956,154Net Income 2011: $374,0732011Revenue 2012: $5,989,337Expenses 2012: $5,578,083Net Income 2012: $411,2542012Revenue 2013: $6,053,481Expenses 2013: $5,821,655Net Income 2013: $231,8262013Revenue 2014: $6,295,923Expenses 2014: $5,929,456Net Income 2014: $366,4672014Revenue 2015: $6,202,761Expenses 2015: $6,411,030Net Income 2015: -$208,2692015Revenue 2016: $6,425,429Expenses 2016: $6,310,976Net Income 2016: $114,4532016Revenue 2017: $6,702,370Expenses 2017: $6,508,973Net Income 2017: $193,3972017Revenue 2018: $6,330,143Expenses 2018: $6,369,052Net Income 2018: -$38,9092018Revenue 2019: $6,074,356Expenses 2019: $6,275,925Net Income 2019: -$201,5692019Revenue 2020: $6,343,960Expenses 2020: $6,224,471Net Income 2020: $119,4892020Revenue 2021: $6,541,958Expenses 2021: $6,174,402Net Income 2021: $367,5562021Revenue 2022: $6,604,715Expenses 2022: $6,477,061Net Income 2022: $127,6542022Revenue 2023: $6,810,526Expenses 2023: $6,682,680Net Income 2023: $127,8462023Revenue 2024: $6,481,049Expenses 2024: $6,680,958Net Income 2024: -$199,9092024

Highlighted filing

2023

Revenue$6,810,526
Expenses$6,682,680
Net Income$127,846
Open 2023 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2023 to Dec 31, 2023
Signed
Aug 1, 2024
Return Version
2023v5.1
Gross Receipts
$6,817,333
Mission and Program Overview

Mission

Our mission is to be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust and encouraging best practices.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$1,381,453$2,433,310▲ $1,051,857
Savings and Temporary Cash Investments$2,785,617$1,861,606▼ $924,011
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Land, Buildings, and Equipment, Net-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Prepaid Expenses and Deferred Charges-$0-
Total Assets$4,167,070$4,294,916▲ $127,846
Other Assets Total-$0-
Liabilities
Total Liabilities$0$0→ $0
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$4,167,070$4,294,916▲ $127,846
Total Net Assets Fund Balance$4,167,070$4,294,916▲ $127,846
Total Liabilities and Net Assets / Fund Balance$4,167,070$4,294,916▲ $127,846
Compensation and Service Providers
Top Officer Pay72nd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jay NewmanPresident & CEOFT$306,788$58,312$377,004
Brian ReaganDistrict ManagerFT$209,408$30,658$232,866
Kris GarciaVP Sales & Dev.FT$185,439$24,551$217,190
Jeff WalshDistrict ManagerFT$168,567$23,124$191,691
David BeasleyCOOFT$150,354$21,640$171,994
Brandon GoodingBusiness Dev MgrFT$130,086$32,716$150,898

Board Members and Trustees

NameTitle
Alan HalliburtonDirector
Audrey Van BurenDirector
Brad RogersDirector
Brandon LittekenDirector
Daniel MorganDirector
David LopezDirector
Dr Jeff StambaughDirector
Dr Julie GibsonDirector
George LewisDirector
Jason PhillipsDirector
Jo HeinzDirector
John DeasonDirector
Josh CampbellDirector
Kanish AliDirector
Kelley GrayDirector
Mark CullumDirector
Mark SouthallDirector
Robert HulseyDirector

Highest Paid Contractors

ContractorServicesLocationCompensation
IabbbConsumer Advocacy3033 WILSON BLVD 600, Arlington, VA 22201$598,209
Revenue and Support

Revenue Composition

Contributions and Grants
$5,762,164
Program Service Revenue
$621,827
Investment Income
$103,958
Other Revenue
$322,577
Change in Net Assets
$127,846
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$4,628,384
Other Expenses$2,054,296
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$3,311,706
Other Employee Benefits---$567,922
Payments to Affiliates---$405,696
Occupancy---$404,231
Current Officers, Directors, Trustees, and Key Employees---$377,004
Payroll Taxes---$253,080
Office Expenses---$246,307
Advertising---$242,666
Information Technology---$230,101
Pension Plan Contributions---$118,672
Travel---$85,901
Insurance---$33,207
Other Expenses---$26,449
Fees for Services Accounting---$16,350
Fees for Services Legal---$13,382
All Other Expenses---$5,558
Total Functional Expenses$0$0$0$6,682,680
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

“The bbb|nctx is funded by the payment of dues by its members, of which there were 6,736 at year end.”

Form 990, Part VI, Section B, Line 11B

“The 990 is prepared by the outside auditor; the 990 is reviewed by the director of accounting and the coo. The ceo signs the 990.”

Form 990, Part VI, Section B, Line 12C

“A written conflict of interest policy is distributed annually which requires all employees and directors to disclose any association through employment, ownership, or service on any board of directors, including spouse association, to the ceo. Employees and directors are required to sign in acceptance of this policy.”

Form 990, Part VI, Section B, Line 15A

“The board of directors' compensation committee reviews performance and comparative data on other bbb ceos' compensation and recommends compensation for our ceo to the board's executive committee for approval. These actions are recorded in meeting minutes.”

Form 990, Part VI, Section C, Line 19

“The filed 990 as well as the conflict of interest policy are available upon request by the public. The 990 is also available to the public via www.guidestar.org.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau
EIN
75-0138440
Phone
2142202000
Address
1601 ELM STREET 1600, DALLAS, TX 75201

Signing Officer

Name
Jay Newman
Title
President & CEO
Signed
2024-08-01
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jay Newman
Formed
1920
Legal Domicile
TX
Voting Board Members
19
Independent Board Members
18
Employees
61

Preparer

Firm
Sutton Frost Cary LLP
Address
200 E Front St Suite 200, Arlington, TX 76011
Preparer
Carroll Elizabeth Arnott
Phone
8176498083
Supplemental Narrative

Financial Statement Notes

Part X : FIN48 Footnote

“BBB|NCTX is exempt from federal income taxes under Section 501(a) of the IRC as an organization described in IRC section 501(c)(6). Accordingly, no provision for income taxes has been made related to BBB|NCTX. However, should BBB|NCTX engage in activities unrelated to the purpose for which it was created, taxable income could result. BBB|NCTX has not incurred any federal income tax for the year ended December 31, 2023.”

Raw XML AppendixShowing 400 of 580 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm22DANIEL MORGAN
IRS990/Form990PartVIISectionAGrp/PersonNm23JASON PHILLIPS
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IRS990/Form990PartVIISectionAGrp/TitleTxt0President & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1DISTRICT MANAGER
IRS990/Form990PartVIISectionAGrp/TitleTxt2VP SALES & DEV.
IRS990/Form990PartVIISectionAGrp/TitleTxt3DISTRICT MANAGER
IRS990/Form990PartVIISectionAGrp/TitleTxt4COO
IRS990/Form990PartVIISectionAGrp/TitleTxt5BUSINESS DEV MGR
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Director
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Director
IRS990/Form990PartVIISectionAGrp/TitleTxt18Director
IRS990/Form990PartVIISectionAGrp/TitleTxt19Director
IRS990/Form990PartVIISectionAGrp/TitleTxt20Director
IRS990/Form990PartVIISectionAGrp/TitleTxt21Director
IRS990/Form990PartVIISectionAGrp/TitleTxt22Director
IRS990/Form990PartVIISectionAGrp/TitleTxt23Director
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IRS990/FundraisingActivitiesInd0false
IRS990/GamingActivitiesInd0false
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IRS990/GrantsToDomesticOrgsGrp/TotalAmt00
IRS990/GrantsToIndividualsInd0false
IRS990/GrantsToOrganizationsInd0false
IRS990/GrantToRelatedPersonInd0false
IRS990/GrossReceiptsAmt06817333
IRS990/GrossRentsGrp/RealAmt02400
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IRS990/IndoorTanningServicesInd0false
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InformationTechnologyGrp/TotalAmt0230101
IRS990/InsuranceGrp/TotalAmt033207
IRS990/IntangibleAssetsGrp/EOYAmt00
IRS990/InterestGrp/TotalAmt00
IRS990/InventoriesForSaleOrUseGrp/EOYAmt00
IRS990/InvestmentIncomeGrp/ExclusionAmt0103958
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt0103958
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IRS990/InvestmentsProgramRelatedGrp/EOYAmt00
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IRS990/LandBldgEquipBasisNetGrp/EOYAmt00
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IRS990/LessRentalExpensesGrp/RealAmt06807
IRS990/LoanOutstandingInd0false
IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembershipDuesAmt05762164
IRS990/MembersOrStockholdersInd0true
IRS990/MethodOfAccountingCashInd0X
IRS990/MinutesOfCommitteesInd0true
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IRS990/MissionDesc0OUR MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST BY CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST AND ENCOURAGING BEST PRACTICES.
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IRS990/MoreThan5000KToOrgInd0false
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IRS990/NetIncomeFromGamingGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeOrLossGrp/TotalRevenueColumnAmt00
IRS990/NetRentalIncomeOrLossGrp/RelatedOrExemptFuncIncomeAmt0-4407
IRS990/NetRentalIncomeOrLossGrp/TotalRevenueColumnAmt0-4407
IRS990/NetUnrelatedBusTxblIncmAmt094033
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IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt04294916
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IRS990/OccupancyGrp/TotalAmt0404231
IRS990/OfficeExpensesGrp/TotalAmt0246307
IRS990/OfficerMailingAddressInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501cInd0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/EOYAmt00
IRS990/OtherEmployeeBenefitsGrp/TotalAmt0567922
IRS990/OtherExpensesGrp/Desc0DEVELOPMENT EXPENSE
IRS990/OtherExpensesGrp/Desc1FURNITURE AND EQUIPMENT
IRS990/OtherExpensesGrp/Desc2Postage and Shipping
IRS990/OtherExpensesGrp/Desc3TAXES
IRS990/OtherExpensesGrp/TotalAmt0252960
IRS990/OtherExpensesGrp/TotalAmt156566
IRS990/OtherExpensesGrp/TotalAmt234922
IRS990/OtherExpensesGrp/TotalAmt326449
IRS990/OtherRevenueMiscGrp/BusinessCd0900099
IRS990/OtherRevenueMiscGrp/Desc0other income
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IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt0326984
IRS990/OtherRevenueTotalAmt0326984
IRS990/OtherSalariesAndWagesGrp/TotalAmt03311706
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IRS990/PartialLiquidationInd0false
IRS990/PaymentsToAffiliatesGrp/TotalAmt0405696
IRS990/PayrollTaxesGrp/TotalAmt0253080
IRS990/PensionPlanContributionsGrp/TotalAmt0118672
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IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt00
IRS990/PrincipalOfficerNm0JAY NEWMAN
IRS990/ProfessionalFundraisingInd0false
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IRS990/ProgramServiceRevenueGrp/BusinessCd1900099
IRS990/ProgramServiceRevenueGrp/BusinessCd2900099
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IRS990/ProgramServiceRevenueGrp/Desc0ADR/ARBITRATION
IRS990/ProgramServiceRevenueGrp/Desc1APPLICATION FEES
IRS990/ProgramServiceRevenueGrp/Desc2MEMBER PAGES
IRS990/ProgramServiceRevenueGrp/Desc3PLAQUE FEES
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt02854
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt190325
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt2115223
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt02854
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt190325
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt2413425
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt3115223
IRS990/ProgramServiceRevenueGrp/UnrelatedBusinessRevenueAmt0413425
IRS990/ProgSrvcAccomActy2Grp/Desc0Reporting on companies' performance: this program consists of preparing and issuing reports on some 144,000 area companies' customer experience records. These records consist of their complaint-resolution records for the last three years, and any record of law enforcement actions relating to marketplace issues, and adherence to the BBB code of advertising. Companies are issued grades ranging from A+ to F, based on elements identified in our files. The purpose of this program is to steer consumers toward reputable firms, and away from fly-by-night and dishonest operations. A total of 5,214,241 reports were accessed by the public without charge in 2023.
IRS990/ProgSrvcAccomActy3Grp/Desc0Dispute resolution: this program is engaged in the conciliation and arbitration of complaints filed by consumers against area companies. The purpose is to resolve differences between companies and their customers in an effort to restore trust in the marketplace. We accomplish that purpose by accepting complaints without charge, contacting the company for response, inviting customers rebuttals when warranted, and closing complaints as resolved, unresolved, or unjustified. In 2023, we processed 119,000 complaints in this fashion, with a 88.7% resolution rate. Collectively, the BBB system is the largest out-of-court dispute resolution mechanism in the nation.
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYContributionsGrantsAmt05633509
IRS990/PYInvestmentIncomeAmt09097
IRS990/PymtTravelEntrtnmntPubOfclGrp/TotalAmt00
IRS990/PYOtherExpensesAmt02146397
IRS990/PYOtherRevenueAmt0229805
IRS990/PYProgramServiceRevenueAmt0732304
IRS990/PYRevenuesLessExpensesAmt0127654
IRS990/PYSalariesCompEmpBnftPaidAmt04330664
IRS990/PYTotalExpensesAmt06477061
IRS990/PYTotalRevenueAmt06604715
IRS990/RcvblFromDisqualifiedPrsnGrp/EOYAmt00
IRS990/ReceivablesFromOfficersEtcGrp/EOYAmt00
IRS990/ReconcilationRevenueExpnssAmt0127846
IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0true
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/RentalIncomeOrLossGrp/RealAmt0-4407

Document Assets

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Filings

Displayed year

2023 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$4,294,916
Liabilities
$0
Net assets
$4,294,916
Revenue
$6,810,526
Expenses
$6,682,680
Net income
$127,846
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$4.10$0.00$4.10$6.48$6.68$0.20
2023Detailed filing. Detailed filing data is available for this year.$4.29$0.00$4.29$6.81$6.68$0.13
2022Detailed filing. Detailed filing data is available for this year.$4.17$0.00$4.17$6.60$6.48$0.13
2021Detailed filing. Detailed filing data is available for this year.$3.81$0.00$3.81$6.54$6.17$0.37
2020Detailed filing. Detailed filing data is available for this year.$3.45$0.00$3.45$6.34$6.22$0.12
2019Detailed filing. Detailed filing data is available for this year.$3.33$0.00$3.33$6.07$6.28$0.20
2018Detailed filing. Detailed filing data is available for this year.$3.53$0.00$3.53$6.33$6.37$0.04
2017Detailed filing. Detailed filing data is available for this year.$3.57$0.00$3.57$6.70$6.51$0.19
2016Summary only. Only limited summary data is available for this year.$3.37$0.00$3.37$6.43$6.31$0.11
2015Detailed filing. Detailed filing data is available for this year.$3.26$0.00$3.26$6.20$6.41$0.21
2014Detailed filing. Detailed filing data is available for this year.$3.47$0.00$3.47$6.30$5.93$0.37
2013Summary only. Only limited summary data is available for this year.$3.16$0.00$3.16$6.05$5.82$0.23
2012Summary only. Only limited summary data is available for this year.$2.87$0.00$2.87$5.99$5.58$0.41
2011Summary only. Only limited summary data is available for this year.$2.43$0.00$2.43$5.33$4.96$0.37