Civic Intelligence

Better Business Bureau of Metropolitan Dallasinc

990 • Fiscal year 2022 • EIN 75-0138440

Jan 01, 2022 to Dec 31, 2022 • Filed on Aug 11, 2023

Organization ProfileWWW.BBB.ORG/NORTH-CENTRAL-TEXAS

View Organization Page

1601 Elm Street 1600Dallas, TX 75201

(214) 220-2000

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

6th percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

2022 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2022

Liabilities / Revenue

6th percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

2022 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2022

Net Margin

39th percentile

1.9%

Higher net margin than 39% of similar nonprofits.

2022 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2022

Top Officer Pay

71st percentile

$375,514

Higher top officer pay than 71% of similar nonprofits.

Top officer pay equals 5.7% of source-year revenue.

2022 filings • 501(c)6 • $5M-$10M nonprofits • Source year 2022

Asset Growth

70th percentile

9.3%

Faster asset growth than 70% of similar nonprofits.

2022 filings • 501(c)6 • $5M-$10M nonprofits • Annualized from 2021 to 2022

Revenue Growth

34th percentile

1.0%

Faster revenue growth than 34% of similar nonprofits.

2022 filings • 501(c)6 • $5M-$10M nonprofits • Annualized from 2021 to 2022

Balance Sheet
Liabilities / Assets6th percentile

Assets

Up

$4,167,070

Up $354,275 (+9.3%) from 2021

Net Assets

Up

$4,167,070

Up $354,275 (+9.3%) from 2021

Liabilities

Flat

$0

Flat from 2021

Revenue And Expenses
Liabilities / Revenue6th percentileNet Margin39th percentile

Revenue

Up

$6,604,715

Up $62,757 (+1.0%) from 2021

Expenses

Up

$6,477,061

Up $302,659 (+4.9%) from 2021

Net Income

Down

$127,654

Down $239,902 (-65%) from 2021

Historical Trend

Balance Sheet Trend

Asset Growth70th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2011: $2,428,970Liabilities 2011: $0Net Assets 2011: $2,428,9702011Assets 2012: $2,867,707Liabilities 2012: $0Net Assets 2012: $2,867,7072012Assets 2013: $3,160,732Liabilities 2013: $0Net Assets 2013: $3,160,7322013Assets 2014: $3,466,647Liabilities 2014: $0Net Assets 2014: $3,466,6472014Assets 2015: $3,258,378Liabilities 2015: $0Net Assets 2015: $3,258,3782015Assets 2016: $3,372,831Liabilities 2016: $0Net Assets 2016: $3,372,8312016Assets 2017: $3,566,228Liabilities 2017: $0Net Assets 2017: $3,566,2282017Assets 2018: $3,527,319Liabilities 2018: $0Net Assets 2018: $3,527,3192018Assets 2019: $3,325,750Liabilities 2019: $0Net Assets 2019: $3,325,7502019Assets 2020: $3,445,239Liabilities 2020: $0Net Assets 2020: $3,445,2392020Assets 2021: $3,812,795Liabilities 2021: $0Net Assets 2021: $3,812,7952021Assets 2022: $4,167,070Liabilities 2022: $0Net Assets 2022: $4,167,0702022Assets 2023: $4,294,916Liabilities 2023: $0Net Assets 2023: $4,294,9162023Assets 2024: $4,095,007Liabilities 2024: $0Net Assets 2024: $4,095,0072024

Highlighted filing

2022

Assets$4,167,070
Liabilities$0
Net Assets$4,167,070
Open 2022 Filing

Operations Trend

Revenue Growth34th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0-$2.0MRevenue 2011: $5,330,227Expenses 2011: $4,956,154Net Income 2011: $374,0732011Revenue 2012: $5,989,337Expenses 2012: $5,578,083Net Income 2012: $411,2542012Revenue 2013: $6,053,481Expenses 2013: $5,821,655Net Income 2013: $231,8262013Revenue 2014: $6,295,923Expenses 2014: $5,929,456Net Income 2014: $366,4672014Revenue 2015: $6,202,761Expenses 2015: $6,411,030Net Income 2015: -$208,2692015Revenue 2016: $6,425,429Expenses 2016: $6,310,976Net Income 2016: $114,4532016Revenue 2017: $6,702,370Expenses 2017: $6,508,973Net Income 2017: $193,3972017Revenue 2018: $6,330,143Expenses 2018: $6,369,052Net Income 2018: -$38,9092018Revenue 2019: $6,074,356Expenses 2019: $6,275,925Net Income 2019: -$201,5692019Revenue 2020: $6,343,960Expenses 2020: $6,224,471Net Income 2020: $119,4892020Revenue 2021: $6,541,958Expenses 2021: $6,174,402Net Income 2021: $367,5562021Revenue 2022: $6,604,715Expenses 2022: $6,477,061Net Income 2022: $127,6542022Revenue 2023: $6,810,526Expenses 2023: $6,682,680Net Income 2023: $127,8462023Revenue 2024: $6,481,049Expenses 2024: $6,680,958Net Income 2024: -$199,9092024

Highlighted filing

2022

Revenue$6,604,715
Expenses$6,477,061
Net Income$127,654
Open 2022 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2022 to Dec 31, 2022
Signed
Aug 11, 2023
Return Version
2022v5.0
Gross Receipts
$6,614,338
Mission and Program Overview

Mission

Our mission is to be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust and encouraging best practices.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$2,647,560$2,785,617▲ $138,057
Cash and Non-Interest-Bearing Accounts$1,165,235$1,381,453▲ $216,218
Accounts Receivable-$0-
Other Notes and Loans Receivable, Net-$0-
Pledges and Grants Receivable-$0-
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Investments Other Securities-$0-
Investments Program Related-$0-
Investments in Publicly Traded Securities-$0-
Land, Buildings, and Equipment, Net-$0-
Intangible Assets-$0-
Inventories for Sale or Use-$0-
Prepaid Expenses and Deferred Charges-$0-
Total Assets$3,812,795$4,167,070▲ $354,275
Other Assets Total-$0-
Liabilities
Total Liabilities$0$0→ $0
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$3,812,795$4,167,070▲ $354,275
Total Net Assets Fund Balance$3,812,795$4,167,070▲ $354,275
Total Liabilities and Net Assets / Fund Balance$3,812,795$4,167,070▲ $354,275
Compensation and Service Providers
Top Officer Pay71st percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jay NewmanPresident & CEOFT$321,301$54,213$375,514
Kris GarciaVP Sales & Dev.FT$202,539$25,055$227,594
Brian ReaganDistrict ManagerFT$201,166$22,861$224,027
Michael AzconaDistrict ManagerFT$186,022$23,044$209,066
Leo MaloneyDistrict ManagerFT$149,476$20,616$170,092
David BeasleyCOOFT$143,585$20,948$164,533

Board Members and Trustees

NameTitle
Alan HalliburtonDirector
Brad AltmanDirector
Brandon LittekenDirector
Daniel MorganDirector
Darwin BruceDirector
David LopezDirector
Dr Jeff StambaughDirector
Dr Julie GibsonDirector
George LewisDirector
Jason PhillipsDirector
Jo HeinzDirector
John DeasonDirector
Josh CampbellDirector
Kanish AliDirector
Kelley GrayDirector
Mark CullumDirector
Mark SouthallDirector
Robert HulseyDirector
Tami RudererDirector

Highest Paid Contractors

ContractorServicesLocationCompensation
IabbbConsumer Advocacy3033 WILSON BLVD 600, Arlington, VA 22201$382,037
Revenue and Support

Revenue Composition

Contributions and Grants
$5,633,509
Program Service Revenue
$732,304
Investment Income
$9,097
Other Revenue
$229,805
Change in Net Assets
$127,654
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$4,330,664
Other Expenses$2,146,397
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$3,123,271
Occupancy---$503,836
Other Employee Benefits---$478,345
Current Officers, Directors, Trustees, and Key Employees---$375,514
Payments to Affiliates---$365,262
Information Technology---$269,365
Payroll Taxes---$236,474
Office Expenses---$218,746
Advertising---$168,901
Pension Plan Contributions---$117,060
Travel---$70,857
Fees for Services Legal---$31,054
Other Expenses---$28,324
Insurance---$27,198
Fees for Services Accounting---$15,100
All Other Expenses---$5,639
Total Functional Expenses$0$0$0$6,477,061
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

“The bbb|nctx is funded by the payment of dues by its members, of which there were 7,063 at year end.”

Form 990, Part VI, Section B, Line 11B

“The 990 is prepared by the outside auditor; the 990 is reviewed by the director of accounting and the coo. The ceo signs the 990.”

Form 990, Part VI, Section B, Line 12C

“A written conflict of interest policy is distributed annually which requires all employees and directors to disclose any association through employment, ownership, or service on any board of directors, including spouse association, to the ceo. Employees and directors are required to sign in acceptance of this policy.”

Form 990, Part VI, Section B, Line 15A

“The board of directors' compensation committee reviews performance and comparative data on other bbb ceos' compensation and recommends compensation for our ceo to the board's executive committee for approval. These actions are recorded in meeting minutes.”

Form 990, Part VI, Section C, Line 19

“The filed 990 as well as the conflict of interest policy are available upon request by the public. The 990 is also available to the public via www.guidestar.org.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau
EIN
75-0138440
Phone
2142202000
Address
1601 ELM STREET 1600, DALLAS, TX 75201

Signing Officer

Name
Jay Newman
Title
President & CEO
Signed
2023-08-11
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jay Newman
Formed
1920
Legal Domicile
TX
Voting Board Members
20
Independent Board Members
19
Employees
62

Preparer

Firm
Sutton Frost Cary LLP
Address
600 Six Flags Dr Suite 600, Arlington, TX 76011
Preparer
Carroll Elizabeth Arnott
Phone
8176498083
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 9

“gain on acquisition = $226621”

Financial Statement Notes

Part X : FIN48 Footnote

“BBB|NCTX is exempt from federal income taxes under Section 501(a) of the IRC as an organization described in IRC section 501(c)(6). Accordingly, no provision for income taxes has been made related to BBB|NCTX. However, should BBB|NCTX engage in activities unrelated to the purpose for which it was created, taxable income could result. BBB|NCTX has not incurred any federal income tax for the year ended December 31, 2022.”

Raw XML AppendixShowing 400 of 597 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd0false
IRS990/AccountsReceivableGrp/EOYAmt00
IRS990/ActivitiesConductedPrtshpInd0false
IRS990/ActivityOrMissionDesc0OUR MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST BY CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST AND ENCOURAGING BEST PRACTICES.
IRS990/AdvertisingGrp/TotalAmt0168901
IRS990/AllOtherExpensesGrp/TotalAmt05639
IRS990/AnnualDisclosureCoveredPrsnInd0true
IRS990/AuditCommitteeInd0true
IRS990/BackupWthldComplianceInd0true
IRS990/BenefitsToMembersGrp/TotalAmt00
IRS990/BooksInCareOfDetail/PersonNm0LEEANN O'GRADY
IRS990/BooksInCareOfDetail/PhoneNum02142202000
IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt01601 ELM STREET SUITE 1600
IRS990/BooksInCareOfDetail/USAddress/CityNm0DALLAS
IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd0TX
IRS990/BooksInCareOfDetail/USAddress/ZIPCd075201
IRS990/BusinessRlnWith35CtrlEntInd0false
IRS990/BusinessRlnWithFamMemInd0false
IRS990/BusinessRlnWithOrgMemInd0false
IRS990/CashNonInterestBearingGrp/BOYAmt01165235
IRS990/CashNonInterestBearingGrp/EOYAmt01381453
IRS990/ChangeToOrgDocumentsInd0false
IRS990/CntrctRcvdGreaterThan100KCnt01
IRS990/CollectionsOfArtInd0false
IRS990/CompCurrentOfcrDirectorsGrp/TotalAmt0375514
IRS990/CompDisqualPersonsGrp/TotalAmt00
IRS990/CompensationFromOtherSrcsInd0false
IRS990/CompensationProcessCEOInd0true
IRS990/CompensationProcessOtherInd0false
IRS990/ConferencesMeetingsGrp/TotalAmt00
IRS990/ConflictOfInterestPolicyInd0true
IRS990/ConservationEasementsInd0false
IRS990/ConsolidatedAuditFinclStmtInd0true
IRS990/ContractorCompensationGrp/CompensationAmt0382037
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt03033 WILSON BLVD 600
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/CityNm0ARLINGTON
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/StateAbbreviationCd0VA
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/ZIPCd022201
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt0IABBB
IRS990/ContractorCompensationGrp/ServicesDesc0CONSUMER ADVOCACY
IRS990/CreditCounselingInd0false
IRS990/CYBenefitsPaidToMembersAmt00
IRS990/CYContributionsGrantsAmt05633509
IRS990/CYGrantsAndSimilarPaidAmt00
IRS990/CYInvestmentIncomeAmt09097
IRS990/CYOtherExpensesAmt02146397
IRS990/CYOtherRevenueAmt0229805
IRS990/CYProgramServiceRevenueAmt0732304
IRS990/CYRevenuesLessExpensesAmt0127654
IRS990/CYSalariesCompEmpBnftPaidAmt04330664
IRS990/CYTotalExpensesAmt06477061
IRS990/CYTotalFundraisingExpenseAmt00
IRS990/CYTotalProfFndrsngExpnsAmt00
IRS990/CYTotalRevenueAmt06604715
IRS990/DecisionsSubjectToApprovaInd0false
IRS990/DeductibleArtContributionInd0false
IRS990/DeductibleNonCashContriInd0false
IRS990/DelegationOfMgmtDutiesInd0false
IRS990/DepreciationDepletionGrp/TotalAmt00
IRS990/Desc0Advertising review: This program dates from the origins of the BBB system in 1912. It consists of the systematic review of advertising in the North Central Texas area to determine compliance with the BBB code of advertising. The purpose is to promote trust in advertising, enhance the believability of advertising, and maintain a level of playing field for all advertisers. The BBB contacts advertisers about questionable claims, seeking substantiation or modification of the claim in question. All members are required to adhere to the BBB code, and non-members are also asked to do so. Non-compliance is detailed in the BBB reports and ratings are affected adversely. In 2022, there were 119 ad review investigations.
IRS990/DescribedInSection501c3Ind0false
IRS990/DisregardedEntityInd0false
IRS990/DocumentRetentionPolicyInd0true
IRS990/DonorAdvisedFundInd0false
IRS990/DonorRstrOrQuasiEndowmentsInd0false
IRS990/ElectionOfBoardMembersInd0true
IRS990/EmployeeCnt062
IRS990/EmploymentTaxReturnsFiledInd0true
IRS990/FamilyOrBusinessRlnInd0false
IRS990/FederalGrantAuditRequiredInd0false
IRS990/FeesForServicesAccountingGrp/TotalAmt015100
IRS990/FeesForServicesLegalGrp/TotalAmt031054
IRS990/FeesForServicesLobbyingGrp/TotalAmt00
IRS990/FeesForServicesManagementGrp/TotalAmt00
IRS990/FeesForServicesOtherGrp/TotalAmt00
IRS990/FeesForServicesProfFundraising/TotalAmt00
IRS990/FeesForSrvcInvstMgmntFeesGrp/TotalAmt00
IRS990/ForeignActivitiesInd0false
IRS990/ForeignFinancialAccountInd0false
IRS990/ForeignGrantsGrp/TotalAmt00
IRS990/ForeignOfficeInd0false
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt00.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt10.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt20.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt30.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt40.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt50.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt60.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt70.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt80.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt90.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt100.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt110.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt120.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt130.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt140.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt150.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt160.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt170.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt180.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt190.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt200.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt210.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt220.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt230.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRltdOrgRt240.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt050.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt140.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt240.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt340.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt440.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt540.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt61.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt71.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt81.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt91.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt101.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt111.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt121.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt131.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt141.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt151.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt161.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt171.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt181.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt191.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt201.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt211.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt221.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt231.00
IRS990/Form990PartVIISectionAGrp/AverageHoursPerWeekRt241.00
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd0X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd1X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd2X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd3X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd4X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd5X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd6X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd7X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd8X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd9X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd10X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd11X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd12X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd13X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd14X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd15X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd16X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd17X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd18X
IRS990/Form990PartVIISectionAGrp/IndividualTrusteeOrDirectorInd19X
IRS990/Form990PartVIISectionAGrp/OfficerInd0X
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt054213
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt125055
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt222861
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt323044
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt420616
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt520948
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt60
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt70
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt90
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt100
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt110
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt120
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt130
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt140
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt150
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt160
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt170
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt180
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt190
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt200
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt210
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt220
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt230
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt240
IRS990/Form990PartVIISectionAGrp/PersonNm0JAY NEWMAN
IRS990/Form990PartVIISectionAGrp/PersonNm1KRIS GARCIA
IRS990/Form990PartVIISectionAGrp/PersonNm2BRIAN REAGAN
IRS990/Form990PartVIISectionAGrp/PersonNm3MICHAEL AZCONA
IRS990/Form990PartVIISectionAGrp/PersonNm4LEO MALONEY
IRS990/Form990PartVIISectionAGrp/PersonNm5DAVID BEASLEY
IRS990/Form990PartVIISectionAGrp/PersonNm6DAVID LOPEZ
IRS990/Form990PartVIISectionAGrp/PersonNm7KANISH ALI
IRS990/Form990PartVIISectionAGrp/PersonNm8JOSH CAMPBELL
IRS990/Form990PartVIISectionAGrp/PersonNm9DARWIN BRUCE
IRS990/Form990PartVIISectionAGrp/PersonNm10JOHN DEASON
IRS990/Form990PartVIISectionAGrp/PersonNm11GEORGE LEWIS
IRS990/Form990PartVIISectionAGrp/PersonNm12MARK CULLUM
IRS990/Form990PartVIISectionAGrp/PersonNm13BRAD ALTMAN
IRS990/Form990PartVIISectionAGrp/PersonNm14KELLEY GRAY
IRS990/Form990PartVIISectionAGrp/PersonNm15DR JULIE GIBSON
IRS990/Form990PartVIISectionAGrp/PersonNm16JO HEINZ
IRS990/Form990PartVIISectionAGrp/PersonNm17ROBERT HULSEY
IRS990/Form990PartVIISectionAGrp/PersonNm18ALAN HALLIBURTON
IRS990/Form990PartVIISectionAGrp/PersonNm19MARK SOUTHALL
IRS990/Form990PartVIISectionAGrp/PersonNm20DR JEFF STAMBAUGH
IRS990/Form990PartVIISectionAGrp/PersonNm21BRANDON LITTEKEN
IRS990/Form990PartVIISectionAGrp/PersonNm22DANIEL MORGAN
IRS990/Form990PartVIISectionAGrp/PersonNm23TAMI RUDERER
IRS990/Form990PartVIISectionAGrp/PersonNm24JASON PHILLIPS
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt0321301
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt1202539
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt2201166
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt3186022
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt4149476
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt5143585
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt180
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt190
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt200
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt210
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt220
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt230
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt240
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt00
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt10
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt20
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt40
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt50
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt120
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt130
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt140
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt150
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt160
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt170
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt180
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt190
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt200
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt210
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt220
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt230
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt240
IRS990/Form990PartVIISectionAGrp/TitleTxt0President & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1VP SALES & DEV.
IRS990/Form990PartVIISectionAGrp/TitleTxt2DISTRICT MANAGER
IRS990/Form990PartVIISectionAGrp/TitleTxt3DISTRICT MANAGER
IRS990/Form990PartVIISectionAGrp/TitleTxt4DISTRICT MANAGER
IRS990/Form990PartVIISectionAGrp/TitleTxt5COO
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Director
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Director
IRS990/Form990PartVIISectionAGrp/TitleTxt18Director
IRS990/Form990PartVIISectionAGrp/TitleTxt19Director
IRS990/Form990PartVIISectionAGrp/TitleTxt20Director
IRS990/Form990PartVIISectionAGrp/TitleTxt21Director
IRS990/Form990PartVIISectionAGrp/TitleTxt22Director
IRS990/Form990PartVIISectionAGrp/TitleTxt23Director
IRS990/Form990PartVIISectionAGrp/TitleTxt24Director
IRS990/Form990ProvidedToGvrnBodyInd0false
IRS990/Form990TFiledInd0true
IRS990/FormationYr01920
IRS990/FormerOfcrEmployeesListedInd0false
IRS990/FSAuditedBasisGrp/ConsolidatedBasisFinclStmtInd0X
IRS990/FSAuditedInd0true
IRS990/FundraisingActivitiesInd0false
IRS990/GamingActivitiesInd0false
IRS990/GoverningBodyVotingMembersCnt020
IRS990/GrantsToDomesticIndividualsGrp/TotalAmt00
IRS990/GrantsToDomesticOrgsGrp/TotalAmt00
IRS990/GrantsToIndividualsInd0false
IRS990/GrantsToOrganizationsInd0false
IRS990/GrantToRelatedPersonInd0false
IRS990/GrossReceiptsAmt06614338
IRS990/GrossRentsGrp/RealAmt02400
IRS990/GroupReturnForAffiliatesInd0false
IRS990/IncludeFIN48FootnoteInd0true
IRS990/IncmFromInvestBondProceedsGrp/TotalRevenueColumnAmt00
IRS990/IndependentAuditFinclStmtInd0false
IRS990/IndependentVotingMemberCnt019
IRS990/IndivRcvdGreaterThan100KCnt09
IRS990/IndoorTanningServicesInd0false
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InfoInScheduleOPartXIInd0X
IRS990/InformationTechnologyGrp/TotalAmt0269365
IRS990/InsuranceGrp/TotalAmt027198
IRS990/IntangibleAssetsGrp/EOYAmt00
IRS990/InterestGrp/TotalAmt00
IRS990/InventoriesForSaleOrUseGrp/EOYAmt00
IRS990/InvestmentIncomeGrp/ExclusionAmt09097
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt09097
IRS990/InvestmentInJointVentureInd0false
IRS990/InvestmentsOtherSecuritiesGrp/EOYAmt00
IRS990/InvestmentsProgramRelatedGrp/EOYAmt00
IRS990/InvestmentsPubTradedSecGrp/EOYAmt00
IRS990/IRPDocumentCnt01
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipBasisNetGrp/EOYAmt00
IRS990/LegalDomicileStateCd0TX
IRS990/LessRentalExpensesGrp/RealAmt09623
IRS990/LoanOutstandingInd0false
IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembershipDuesAmt05633509
IRS990/MembersOrStockholdersInd0true
IRS990/MethodOfAccountingCashInd0X
IRS990/MinutesOfCommitteesInd0true
IRS990/MinutesOfGoverningBodyInd0true
IRS990/MissionDesc0OUR MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST BY CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST AND ENCOURAGING BEST PRACTICES.
IRS990/MoreThan5000KToIndividualsInd0false
IRS990/MoreThan5000KToOrgInd0false
IRS990/NetAssetsOrFundBalancesBOYAmt03812795
IRS990/NetAssetsOrFundBalancesEOYAmt04167070
IRS990/NetGainOrLossInvestmentsGrp/TotalRevenueColumnAmt00
IRS990/NetIncmFromFundraisingEvtGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeFromGamingGrp/TotalRevenueColumnAmt00
IRS990/NetIncomeOrLossGrp/TotalRevenueColumnAmt00
IRS990/NetRentalIncomeOrLossGrp/TotalRevenueColumnAmt0-7223
IRS990/NetRentalIncomeOrLossGrp/UnrelatedBusinessRevenueAmt0-7223
IRS990/NetUnrelatedBusTxblIncmAmt079244
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt03812795
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt04167070
IRS990/NondeductibleContributionsInd0false
IRS990/OccupancyGrp/TotalAmt0503836
IRS990/OfficeExpensesGrp/TotalAmt0218746
IRS990/OfficerMailingAddressInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501cInd0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/EOYAmt00
IRS990/OtherChangesInNetAssetsAmt0226621
IRS990/OtherEmployeeBenefitsGrp/TotalAmt0478345
IRS990/OtherExpensesGrp/Desc0DEVELOPMENT EXPENSE
IRS990/OtherExpensesGrp/Desc1Postage and Shipping
IRS990/OtherExpensesGrp/Desc2FURNITURE AND EQUIPMENT
IRS990/OtherExpensesGrp/Desc3TAXES
IRS990/OtherExpensesGrp/TotalAmt0337908
IRS990/OtherExpensesGrp/TotalAmt160241
IRS990/OtherExpensesGrp/TotalAmt243966
IRS990/OtherExpensesGrp/TotalAmt328324
IRS990/OtherRevenueMiscGrp/BusinessCd0900099
IRS990/OtherRevenueMiscGrp/Desc0other income
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt0236950
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt0236950
IRS990/OtherRevenueTotalAmt0236950
IRS990/OtherSalariesAndWagesGrp/TotalAmt03123271
IRS990/OthNotesLoansReceivableNetGrp/EOYAmt00
IRS990/PartialLiquidationInd0false
IRS990/PaymentsToAffiliatesGrp/TotalAmt0365262
IRS990/PayrollTaxesGrp/TotalAmt0236474
IRS990/PensionPlanContributionsGrp/TotalAmt0117060
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt00
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt00
IRS990/PrincipalOfficerNm0JAY NEWMAN
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/BusinessCd0900099
IRS990/ProgramServiceRevenueGrp/BusinessCd1900099
IRS990/ProgramServiceRevenueGrp/BusinessCd2900099
IRS990/ProgramServiceRevenueGrp/BusinessCd3900099
IRS990/ProgramServiceRevenueGrp/Desc0ADR/ARBITRATION
IRS990/ProgramServiceRevenueGrp/Desc1APPLICATION FEES
IRS990/ProgramServiceRevenueGrp/Desc2MEMBER PAGES
IRS990/ProgramServiceRevenueGrp/Desc3PLAQUE FEES
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt02810
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt189675
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt2119830
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt02810
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt189675
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt2519989
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt3119830
IRS990/ProgramServiceRevenueGrp/UnrelatedBusinessRevenueAmt0519989
IRS990/ProgSrvcAccomActy2Grp/Desc0Reporting on companies' performance: this program consists of preparing and issuing reports on some 90,000 area companies' customer experience records. These records consist of their complaint-resolution records for the last three years, and any record of law enforcement actions relating to marketplace issues, and adherence to the BBB code of advertising. Companies are issued grades ranging from A+ to F, based on elements identified in our files. The purpose of this program is to steer consumers toward reputable firms, and away from fly-by-night and dishonest operations. A total of 4,416,018 reports were accessed by the public without charge in 2022.
IRS990/ProgSrvcAccomActy3Grp/Desc0Dispute resolution: this program is engaged in the conciliation and arbitration of complaints filed by consumers against area companies. The purpose is to resolve differences between companies and their customers in an effort to restore trust in the marketplace. We accomplish that purpose by accepting complaints without charge, contacting the company for response, inviting customers rebuttals when warranted, and closing companies as resolved, unresolved, or unjustified. In 2022, we processed 60,221complaints in this fashion, with a 89.7% resolution rate. Collectively, the BBB system is the largest out-of-court dispute resolution mechanism in the nation.
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYContributionsGrantsAmt05606480
IRS990/PYInvestmentIncomeAmt010898
IRS990/PymtTravelEntrtnmntPubOfclGrp/TotalAmt00
IRS990/PYOtherExpensesAmt01703295
IRS990/PYOtherRevenueAmt0197418
IRS990/PYProgramServiceRevenueAmt0727162
IRS990/PYRevenuesLessExpensesAmt0367556

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Displayed year

2022 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$4,167,070
Liabilities
$0
Net assets
$4,167,070
Revenue
$6,604,715
Expenses
$6,477,061
Net income
$127,654
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$4.10$0.00$4.10$6.48$6.68$0.20
2023Detailed filing. Detailed filing data is available for this year.$4.29$0.00$4.29$6.81$6.68$0.13
2022Detailed filing. Detailed filing data is available for this year.$4.17$0.00$4.17$6.60$6.48$0.13
2021Detailed filing. Detailed filing data is available for this year.$3.81$0.00$3.81$6.54$6.17$0.37
2020Detailed filing. Detailed filing data is available for this year.$3.45$0.00$3.45$6.34$6.22$0.12
2019Detailed filing. Detailed filing data is available for this year.$3.33$0.00$3.33$6.07$6.28$0.20
2018Detailed filing. Detailed filing data is available for this year.$3.53$0.00$3.53$6.33$6.37$0.04
2017Detailed filing. Detailed filing data is available for this year.$3.57$0.00$3.57$6.70$6.51$0.19
2016Summary only. Only limited summary data is available for this year.$3.37$0.00$3.37$6.43$6.31$0.11
2015Detailed filing. Detailed filing data is available for this year.$3.26$0.00$3.26$6.20$6.41$0.21
2014Detailed filing. Detailed filing data is available for this year.$3.47$0.00$3.47$6.30$5.93$0.37
2013Summary only. Only limited summary data is available for this year.$3.16$0.00$3.16$6.05$5.82$0.23
2012Summary only. Only limited summary data is available for this year.$2.87$0.00$2.87$5.99$5.58$0.41
2011Summary only. Only limited summary data is available for this year.$2.43$0.00$2.43$5.33$4.96$0.37