Credit Advisors Foundation

“The board completes a thorough review of form 990 and all schedules prior to filing”

“The board has a written conflict of interest policy that requires all board members to reveal any and all conflicts. This policy is reviewed annually. The company has a vendor policy which requires registration of all major vendors. Registration requires acknowledgment of all relationships to board, officers and employees.”

“The executive committee of the board annually reviews officers and key employees of the organization including compensation. They review relevant industry and regional salary surveys, compensation reviews and other information gathered through 3rd parties and 990's. In addition they complete a performance review.”

“All documents available upon request.”

“Housing in 2023, 3,598 clients agency-wide participated in housing education and/or housing counseling. Under caf's hud multi-state organization approval for the states of arizona, iowa, and nebraska we provide a variety of housing counseling and education, such as: fair housing pre-purchase counseling and education, financial management/budget counseling, mortgage delinquency and default resolution counseling, rental housing counseling and tenancy workshops, and services for homeless counseling. 834 clients located in caf's hud approved geographic locations received full housing counseling and education services during the 2023 calendar year. Caf also participated in the neighborworks housing stability counseling program in 26 states. This massive initiative involved the entire staff and resulted in housing counseling being provided to over 700 households. Education the foundation offers credit education services to the public which includes credit counseling, budgeting services, action plans, publications and speakers. In 2023, 2,839 received budgets/credit counseling and action plans. 4,795 education topic specific hot sheets were distributed geared toward money management. Publications are delivered with focuses on spending, budgeting, and consumer news. All of these are distributed free of charge. Public speakers are also available to give presentations to various groups requesting financial education. Among these groups are high schools, social service agencies, colleges and community agency partners. Speakers instruct the groups on a wide variety of consumer topics related to the proper use and management of credit. Approximately, 589 people at 48 presentations benefited from these services. Debt management plans in 2023, only 1,393 required long-term commitment to budgeting and managing debt which resulted in a debt management plan recommendation. For those individuals placed on a debt management plan, a budget is created, arrangements are made with creditors, and the client receives continuous education throughout the time they are on the plan. This education includes access to our client advisors, attendance in our seminars, and on-line debt management. Bankruptcy counseling the foundation is approved by the executive office of the united states trustee to provide pre-bankruptcy counseling and certification in person, on the phone, or over the internet in all 21 judicial districts, and alabama and north carolina, to consumers experiencing financial difficulties and contemplating bankruptcy. This counseling is provided free of charge, for hardship cases or in those cases where the client cannot afford to pay. In 2023, 1,446 credit counseling certificates were issued. Of these, approximately 452 clients received wavers. Representative payee services in 2023 we only provided these services to 49 individuals in conjunction with social security administration.”

“The organization did not change its oversight process or selection process during the year.”