Credit Advisors Foundation

“The board completes a thorough review of form 990 and all schedules prior to filing”

“The board has a written conflict of interest policy that requires all board members to reveal any and all conflicts. This policy is reviewed annually. The company has a vendor policy with requires registration of all major vendors. Registration requires acknowledgment of all relationships to board, officers and employees.”

“The executive committee of the board annually reviews officers and key employees of the organization including compensation. They review relevant industry and regional salary surveys, compensation reviews and other information gathered through 3rd parties and 990's. In addition they complete a performance review.”

“All documents available upon request.”

“Housing in 2020, 4,566 clients agency-wide participated in housing education and/or housing counseling. Under caf's hud multi-state organization approval for the states of arizona, iowa, and nebraska we provide a variety of housing counseling and education, such as: fair housing pre-purchase counseling and education, financial management/budget counseling, mortgage delinquency and default resolution counseling, rental housing counseling and tenancy workshops, services for homeless counseling and reverse mortgage counseling. 2,363 clients located in caf's hud approved geographic locations received full housing counseling and education services during the 2020 calendar year. Education the foundation offers credit education services to the public which includes credit counseling, budgeting services, action plans, publications and speakers. In 2020, credit advisors foundation provided credit counseling to 6,984 individuals, of these, 2,975 received budgets/credit counseling and action plans which included debt management plans. 1,637 education topic specific hot sheets were distributed. Credit advisors foundation additionally geared toward money management. Publications are delivered with focuses on spending, budgeting, and consumer news. All of these are distributed free of charge. Public speakers are also available to give presentations to various groups requesting financial education. Among these groups are high schools, social service agencies, colleges and community agency partners. Speakers instruct the groups on a wide variety of consumer topics related to the proper use and management of credit. Approximately, 281 people at 25 presentations benefited from these services. Finally, our website is regularly updated with valuable consumer information and access to on-line interactive q&a's. Debt management plans of the 6,984 individuals we counseled in 2020, 656 required long-term commitment to budgeting and managing debt which resulted in a debt management plan recommendation. For those individuals placed on a debt management plan, a budget is created, arrangements are made with creditors, and the client receives continuous education throughout the time they are on the plan. This education includes access to our client advisors, attendance in our seminars, on-line debt management, consumer education modules, publications and counselor initiated counseling throughout the plan. Bankruptcy counseling the foundation is approved by the executive office of the united states trustee to provide pre-bankruptcy counseling and certification in person, on the phone, or over the internet in all 21 judicial districts, and alabama and north carolina, to consumers experiencing financial difficulties and contemplating bankruptcy. This counseling is provided free of charge, for hardship cases or in those cases where the client cannot afford to pay. In 2020, 2,319 credit counseling certificates were issued of these approximately 162 clients received wavers. Representative payee services in 2020 we provided these services to 157 individuals in conjunction with social security administration.”

“The organization did not change its oversight process or selection process during the year.”