Civic Intelligence

Communication Service for the Deaf Inc.

990 • Fiscal year 2020 • EIN 46-0332149

Jul 01, 2019 to Jun 30, 2020 • Filed on May 15, 2021

Organization ProfileWWW.CSD.ORG

View Organization Page

2028 E Ben White Blvd Suite 240-525Austin, TX 78741

(844) 222-0002

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

46th percentile

0.23x

Higher debt load relative to assets than 46% of similar nonprofits.

2020 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2020

Liabilities / Revenue

25th percentile

0.14x

Higher debt load relative to revenue than 25% of similar nonprofits.

2020 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2020

Net Margin

44th percentile

2.5%

Higher net margin than 44% of similar nonprofits.

2020 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2020

Top Officer Pay

76th percentile

$398,085

Higher top officer pay than 76% of similar nonprofits.

Top officer pay equals 1.0% of source-year revenue.

2020 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2020

Asset Growth

16th percentile

-2.8%

Faster asset growth than 16% of similar nonprofits.

2020 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2019 to 2020

Revenue Growth

44th percentile

0.5%

Faster revenue growth than 44% of similar nonprofits.

2020 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2019 to 2020

Balance Sheet
Liabilities / Assets46th percentile

Assets

Down

$25,254,949

Down $725,652 (-2.8%) from 2019

Net Assets

Up

$19,383,833

Up $505,034 (+2.7%) from 2019

Liabilities

Down

$5,871,116

Down $1,230,686 (-17%) from 2019

Revenue And Expenses
Liabilities / Revenue25th percentileNet Margin44th percentile

Revenue

Up

$40,870,263

Up $202,812 (+0.5%) from 2019

Expenses

Down

$39,858,404

Down $2,943,553 (-6.9%) from 2019

Net Income

Up

$1,011,859

Up $3,146,365 (+147%) from 2019

Historical Trend

Balance Sheet Trend

Asset Growth16th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$40M$30M$20M$10M$0Assets 2011: $28,132,909Liabilities 2011: $11,074,150Net Assets 2011: $17,058,7592011Assets 2012: $27,696,297Liabilities 2012: $10,442,026Net Assets 2012: $17,254,2712012Assets 2013: $27,897,132Liabilities 2013: $10,382,756Net Assets 2013: $17,514,3762013Assets 2014: $22,316,609Liabilities 2014: $9,966,425Net Assets 2014: $12,350,1842014Assets 2015: $28,867,143Liabilities 2015: $9,561,398Net Assets 2015: $19,305,7452015Assets 2016: $25,910,186Liabilities 2016: $6,050,274Net Assets 2016: $19,859,9122016Assets 2017: $25,970,782Liabilities 2017: $4,846,325Net Assets 2017: $21,124,4572017Assets 2018: $26,007,846Liabilities 2018: $5,055,847Net Assets 2018: $20,951,9992018Assets 2019: $25,980,601Liabilities 2019: $7,101,802Net Assets 2019: $18,878,7992019Assets 2020: $25,254,949Liabilities 2020: $5,871,116Net Assets 2020: $19,383,8332020Assets 2021: $30,188,611Liabilities 2021: $4,893,077Net Assets 2021: $25,295,5342021Assets 2022: $32,141,650Liabilities 2022: $6,714,630Net Assets 2022: $25,427,0202022Assets 2023: $23,773,363Liabilities 2023: $3,143,791Net Assets 2023: $20,629,5722023Assets 2024: $25,058,489Liabilities 2024: $3,376,235Net Assets 2024: $21,682,2542024

Highlighted filing

2020

Assets$25,254,949
Liabilities$5,871,116
Net Assets$19,383,833
Open 2020 Filing

Operations Trend

Revenue Growth44th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0-$20MExpenses 2011: $40,462,2242011Expenses 2012: $41,762,9562012Expenses 2013: $34,202,6442013Revenue 2014: $26,301,295Expenses 2014: $30,803,361Net Income 2014: -$4,502,0662014Revenue 2015: $37,282,523Expenses 2015: $30,252,486Net Income 2015: $7,030,0372015Revenue 2016: $29,173,591Expenses 2016: $28,569,290Net Income 2016: $604,3012016Revenue 2017: $30,455,062Expenses 2017: $29,621,132Net Income 2017: $833,9302017Revenue 2018: $33,251,847Expenses 2018: $33,559,150Net Income 2018: -$307,3032018Revenue 2019: $40,667,451Expenses 2019: $42,801,957Net Income 2019: -$2,134,5062019Revenue 2020: $40,870,263Expenses 2020: $39,858,404Net Income 2020: $1,011,8592020Revenue 2021: $42,166,950Expenses 2021: $40,081,772Net Income 2021: $2,085,1782021Revenue 2022: $37,013,950Expenses 2022: $34,605,796Net Income 2022: $2,408,1542022Revenue 2023: $18,631,038Expenses 2023: $23,923,322Net Income 2023: -$5,292,2842023Revenue 2024: $17,572,255Expenses 2024: $17,114,403Net Income 2024: $457,8522024

Highlighted filing

2020

Revenue$40,870,263
Expenses$39,858,404
Net Income$1,011,859
Open 2020 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2019 to Jun 30, 2020
Signed
May 15, 2021
Return Version
2019v5.1
Gross Receipts
$45,879,256
Mission and Program Overview

Mission

Csd's mission is to provide greater opportunities for access, independence and awareness for all individuals who are deaf or hard of hearing. Through global leadership and a continuum of quality communication services and human services programs, csd provides the tools conducive to a positive and fully integrated life. Csd is a deaf-led social impact organization with the mission of identifying and cultivating opportunities for deaf people to achieve success through multiple approaches - service delivery, communication solutions, innovation engineering, impact investing, and community building.

Assist the deaf community by providing various communication services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$11,623,783$16,174,929▲ $4,551,146
Accounts Receivable$4,083,994$3,787,406▼ $296,588
Land, Buildings, and Equipment, Net$2,864,960$2,630,540▼ $234,420
Cash and Non-Interest-Bearing Accounts$2,486,215$896,364▼ $1,589,851
Investments Program Related$344,400$447,547▲ $103,147
Savings and Temporary Cash Investments$367,128$413,080▲ $45,952
Prepaid Expenses and Deferred Charges$260,629$355,122▲ $94,493
Intangible Assets$249,725$252,328▲ $2,603
Investments Other Securities$3,633,857$130,551▼ $3,503,306
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$25,980,601$25,254,949▼ $725,652
Other Assets Total$65,910$167,082▲ $101,172
Liabilities
Accounts Payable and Accrued Expenses$2,146,617$2,217,158▲ $70,541
Mortgage Notes Payable Secured by Investment Property$1,285,060$1,887,642▲ $602,582
Unsecured Notes Loans Payable$3,030,049$1,060,918▼ $1,969,131
Other Liabilities$550,000$535,200▼ $14,800
Deferred Revenue$90,076$170,198▲ $80,122
Grants Payable$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$7,101,802$5,871,116▼ $1,230,686
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$18,878,799$19,383,833▲ $505,034
Net Assets With Donor Restrictions$0$0→ $0
Total Net Assets Fund Balance$18,878,799$19,383,833▲ $505,034
Total Liabilities and Net Assets / Fund Balance$25,980,601$25,254,949▼ $725,652

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$572,143$8,682,802$9,254,945
Leasehold Improvements$932,788$486,971$1,419,759
Other Land Buildings$1,125,609-$1,125,609
Compensation and Service Providers
Top Officer Pay76th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Chris SoukupPresident & CEOFT$289,604$108,481$398,085
Dominic LacyChief Innovation OfficerFT$181,025$47,459$228,484
Brad HermesTreasurer & CFOFT$208,496$5,000$213,496
Pat MyersPresident, CSD Contact CentersFT$163,400$21,869$185,269
Charles McfaddenChief Technology OfficerFT$162,882$16,705$179,587
Stephen ElliottDirector of It ServicesFT$147,060-$147,060
Juli RobinsonVP, CSD Contact CentersFT$121,425$8,911$130,336
Thomas MeansControllerFT$101,411$26,952$128,363
Maria WilsonSECRETARY & CLO START: 08/2019FT$96,534$31,658$128,192
Faye KuoSECRETARY & CLO END: 08/2019FT$111,623$7,276$118,899
Brandi RarusDIRECTOR END: 01/2020PT$27,941-$27,941
Danny LaceyChair of the BoardPT$5,000-$5,000
Marilyn SmithDirectorPT$3,750-$3,750
Mark SeegerDirectorPT$3,750-$3,750
Rogelio FernandezDirectorPT$3,750-$3,750
Khadijat RashidDirectorPT$2,500-$2,500
Marwan ElrakabawyDirectorPT$2,500-$2,500
Phil BravinDirectorPT$2,500-$2,500

Board Members and Trustees

NameTitle
Bruce HodekDirector
Elise NyeDirector

Highest Paid Contractors

ContractorServicesLocationCompensation
TechjiniSoftware Services510 THORNALL STREET STE 100, Edison, NJ 08837$193,500
Marsh MclennanInsurance Consulting7015 COLLEGE BLVD, Overland Park, KS 66212$122,699
The Durkin Agency LLCPublic RelationsPO BOX 165, Rifton, NY 12471$113,543
Revenue and Support

Revenue Composition

Contributions and Grants
$460,552
Program Service Revenue
$38,259,114
Investment Income
$1,851,302
Other Revenue
$299,295
All Other Contributions
$90,441
Change in Net Assets
$1,011,859
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$30,675,118
Other Expenses$9,103,633
Total Fundraising Expense$145,364
Grants and Similar Amounts Paid$79,653
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$22,704,180$1,780,260$103,108$24,587,548
Other Employee Benefits$2,432,025$272,198$13,292$2,717,515
Payroll Taxes$1,908,198$287,938$10,429$2,206,565
Occupancy$2,026,584$32,555$168$2,059,307
Depreciation Depletion$1,295,948$67,286-$1,363,234
Fees for Services Other$1,080,273$209,803$5,279$1,295,355
Other Expenses$223,672$970,979$13$0
Current Officers, Directors, Trustees, and Key Employees-$1,095,632-$1,095,632
Information Technology$541,614$543,847$1,030$1,086,491
Office Expenses$312,337$45,836$924$359,097
Travel$278,610$70,339$9,878$358,827
Insurance$125,091$190,071-$315,162
All Other Expenses$205,502$48,076$19$253,597
Interest$7,823$184,949-$192,772
Advertising$97,923$59,414$1,124$158,461
Fees for Services Legal-$102,586-$102,586
Grants to Domestic Orgs$79,653--$79,653
Comp Disqual Persons-$67,858-$67,858
Fees for Services Accounting$1,887$64,141-$66,028
Fees for Service Investment Mgmnt Fees-$56,773-$56,773
Conferences and Meetings$13,368$6,898$100$20,366
Total Functional Expenses$33,334,688$6,378,352$145,364$39,858,404
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Rochester Institute of TechnologyrOCHESTER, NY501(c)(3)Support Csd Student Development Center at Ntid$61,853
Helping Educate to Advance the Rights of the DeafWashington, DC501(c)(3)Covid19 Funding Relief$7,800

International Summary

Offices
1
Employees
45
Spending
$2,122,588

International Compliance

Activity in boycott countries
No
Foreign corporation ownership
Yes
Foreign partnership interest
No
Interest in foreign trust
No
Passive foreign investment company interest
No
Transfers to foreign corporations
No

International Activities

RegionActivityServicesOfficesEmployeesSpending
East Asia and the PacificProgram ServicesProvide Communication145$2,122,588
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$0
Fundraising Gross Income$0
Gaming Direct Expenses$0
Gaming Gross Income$0
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Nicole SoukupCEO'S SISTERSalaries/wagesNo$67,858

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Contribution Payable to Sdad$450,000
Refundable Advance$85,200
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
Yes
Business relationship with organization members
No
Material changes to governing documents
Yes
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 4

“SIGNIFICANT CHANGES TO GOVERNING DOCUMENTS: WE AMENDED AND RESTATED THE ARTICLES OF INCORPORATION EFFECTIVE AUGUST 2019. The changes included additional language related to the purpose of the organization and updated the registered agent.”

Form 990, Part VI, Section B, Line 11B

“Process to review form 990: the board receives an electronic copy of the 990 at least one week prior to filing. The ceo, cfo and legal counsel will review the form 990 in detail.”

Form 990, Part VI, Section B, Line 12C

“Process to monitor compliance with conflict of interest policy: csd has procedures to manage conflicts for each interest disclosed to the chairman of the board of directors. The chairman will determine whether to (a) take no action, (b) assure full disclosure to the board of directors and other individuals covered by this policy, (c) ask the person to resign from his or her position in the organization or, if the person refuses to resign, become subject to possible removal in accordance with csd's removal procedures. Csd's chief executive officer and corporate legal counsel will monitor proposed or ongoing transactions for conflicts of interest and disclose them to the chairman of the board of directors in order to deal with potential or actual conflicts, whether discovered before or after the transaction has occurred.”

Form 990, Part VI, Section B, Line 15A

“Review of ceo or top management official compensation: review of wage studies and use of independent compensation consultants done every 3 years. The executive compensation committee of the board reviews and approves the executive compensation annually. This review is documented in the committee's meeting minutes.”

Form 990, Part VI, Section B, Line 15B

“Review of other officer or key employees compensation: the compensation of the other officers and key employees is reviewed annually as part of human resource's performance review and market study analysis. The ceo does participate in the review with hr director and provides approval. The reviews are documented in the employee's hr files.”

Form 990, Part VI, Section C, Line 19

“Availability of documents: the governing documents, conflict of interest policy and financial statements are available upon written request at the discretion of management.”

Form 990, Part VI, Section A, Line 1A

“Delegation of authority: the executive committee shall have and may exercise, when the board of directors is not in session, the powers of the board of directors in the management of the business and affairs of the corporation, except election of officers, amending the articles of incorporation, amending the by-laws, adopting a plan of merger or consolidation, or the filling of vacancies in the board of directors or other committees if any. The executive committee includes president, secretary and treasurer.”

Filing and Contact Details

Filer

Filer Name
Communication Service For The Deaf Inc
EIN
46-0332149
In Care Of
% BRAD HERMES
Phone
8442220002
Address
2028 E Ben White Blvd Suite 240-525, Austin, TX 78741

Signing Officer

Name
Chris Soukup
Title
CEO
Signed
2021-05-15
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Chris Soukup
Formed
1924
Legal Domicile
Sd
Voting Board Members
9
Independent Board Members
9
Employees
2,227
Volunteers
10

Preparer

Firm
Bkd Llp
Address
14241 DALLAS PARKWAY SUITE 1100, DALLAS, TX 75254
Preparer
Kevin Ensminger
Phone
9727028262
Supplemental Narrative

Financial Statement Notes

Schedule D, Part X, Line 2

“Liability for uncertain tax positions: csd is exempt from federal income taxes under section 501(c)(3) of the internal revenue code. Csd is annually required to file a return of organization exempt from income tax (form 990) with the irs. In addition, csd is subject to income tax on net income that is derived from business activities that are unrelated to their exempt purposes. Csd files an exempt organization business income tax return (form 990-t) with the irs to report its unrelated business taxable income. Csd believes that it has appropriate support for any tax positions taken affecting its annual filing requirements, and as such, does not have any uncertain tax positions that are material to the consolidated financial statements. Csd would recognize future accrued interest and penalties related to unrecognized tax benefits and liabilities in income tax expense if such interest and penalties are incurred. Csd new zealand limited, a wholly owned entity of csd, was originally formed and registered as a charitable entity in the country of new zealand. On july 31, 2019, csd nz deregistered as a charity. As a result of deregistration, tax of approximately $870,000 ($1,378,686 nz dollars) was paid on net assets. On september 4, 2019, csd nz paid a dividend of approximately $1,818,587 ($2,886,646 nz dollars) to csd, including a cash dividend and a non-cash conversion of related party receivable. The dividend was fully imputed and eliminated in consolidation. Going forward, csd nz owes income tax on its taxable income in the normal manner to new zealand which approximated $100,000 for the period of deregistration to june 30, 2020.”

Raw XML AppendixShowing 400 of 971 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1CHIEF INNOVATION OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt2TREASURER & CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt3PRESIDENT, CSD CONTACT CENTERS
IRS990/Form990PartVIISectionAGrp/TitleTxt4CHIEF TECHNOLOGY OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR OF IT SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt6VP, CSD CONTACT CENTERS
IRS990/Form990PartVIISectionAGrp/TitleTxt7CONTROLLER
IRS990/Form990PartVIISectionAGrp/TitleTxt8SECRETARY & CLO START: 08/2019
IRS990/Form990PartVIISectionAGrp/TitleTxt9SECRETARY & CLO END: 08/2019
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR END: 01/2020
IRS990/Form990PartVIISectionAGrp/TitleTxt11CHAIR OF THE BOARD
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
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IRS990/OtherAssetsTotalGrp/EOYAmt0167082

Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Displayed year

2020 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$25,254,949
Liabilities
$5,871,116
Net assets
$19,383,833
Revenue
$40,870,263
Expenses
$39,858,404
Net income
$1,011,859
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$25.1$3.38$21.7$17.6$17.1$0.46
2023Summary only. Only limited summary data is available for this year.$23.8$3.14$20.6$18.6$23.9$5.29
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$32.1$6.71$25.4$37.0$34.6$2.41
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$30.2$4.89$25.3$42.2$40.1$2.09
2020Detailed filing. Detailed filing data is available for this year.$25.3$5.87$19.4$40.9$39.9$1.01
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$26.0$7.10$18.9$40.7$42.8$2.13
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$26.0$5.06$21.0$33.3$33.6$0.31
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$26.0$4.85$21.1$30.5$29.6$0.83
2016Detailed filing. Detailed filing data is available for this year.$25.9$6.05$19.9$29.2$28.6$0.60
2015Detailed filing. Detailed filing data is available for this year.$28.9$9.56$19.3$37.3$30.3$7.03
2014Detailed filing. Detailed filing data is available for this year.$22.3$9.97$12.4$26.3$30.8$4.50
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$27.9$10.4$17.5$34.2
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$27.7$10.4$17.3$41.8
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$28.1$11.1$17.1$40.5
Peer Organizations

Similar nonprofits based on the same Siviq industry and scale cohort. 2020 filings • 501(c)3 • $25M-$50M nonprofits