Civic Intelligence

Communication Service for the Deaf Inc

EIN 46-0332149 • 501(c)3 • Austin, TX

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Profile

Csd's mission is to provide greater opportunities for access, independence and awareness for all individuals who are deaf or hard of hearing. Through global leadership and a continuum of quality communication services and human services programs, csd provides the tools conducive to a positive and fully integrated life.

Refreshing map…

2028 E Ben White Blvd Ste 240-5250Austin, TX 78741-6931

www.csd.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

41st percentile

0.13x

Higher debt load relative to assets than 41% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

40th percentile

0.19x

Higher debt load relative to revenue than 40% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

45th percentile

2.6%

Higher net margin than 45% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

80th percentile

$477,232

Higher top officer pay than 80% of similar nonprofits.

Top officer pay equals 2.7% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Asset Growth

50th percentile

5.4%

Faster asset growth than 50% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Revenue Growth

23rd percentile

-5.7%

Faster revenue growth than 23% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets41st percentile

Assets

Up

$25,058,489

Up $1,285,126 (+5.4%) from 2023

Liabilities

Up

$3,376,235

Up $232,444 (+7.4%) from 2023

Net Assets

Up

$21,682,254

Up $1,052,682 (+5.1%) from 2023

Operations
Liabilities / Revenue40th percentileNet Margin45th percentile

Revenue

Down

$17,572,255

Down $1,058,783 (-5.7%) from 2023

Expenses

Down

$17,114,403

Down $6,808,919 (-28%) from 2023

Net Income

Up

$457,852

Up $5,750,136 (+109%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth50th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$40M$30M$20M$10M$0Assets 2011: $28,132,909Liabilities 2011: $11,074,150Net Assets 2011: $17,058,7592011Assets 2012: $27,696,297Liabilities 2012: $10,442,026Net Assets 2012: $17,254,2712012Assets 2013: $27,897,132Liabilities 2013: $10,382,756Net Assets 2013: $17,514,3762013Assets 2014: $22,316,609Liabilities 2014: $9,966,425Net Assets 2014: $12,350,1842014Assets 2015: $28,867,143Liabilities 2015: $9,561,398Net Assets 2015: $19,305,7452015Assets 2016: $25,910,186Liabilities 2016: $6,050,274Net Assets 2016: $19,859,9122016Assets 2017: $25,970,782Liabilities 2017: $4,846,325Net Assets 2017: $21,124,4572017Assets 2018: $26,007,846Liabilities 2018: $5,055,847Net Assets 2018: $20,951,9992018Assets 2019: $25,980,601Liabilities 2019: $7,101,802Net Assets 2019: $18,878,7992019Assets 2020: $25,254,949Liabilities 2020: $5,871,116Net Assets 2020: $19,383,8332020Assets 2021: $30,188,611Liabilities 2021: $4,893,077Net Assets 2021: $25,295,5342021Assets 2022: $32,141,650Liabilities 2022: $6,714,630Net Assets 2022: $25,427,0202022Assets 2023: $23,773,363Liabilities 2023: $3,143,791Net Assets 2023: $20,629,5722023Assets 2024: $25,058,489Liabilities 2024: $3,376,235Net Assets 2024: $21,682,2542024

Highlighted filing

2024

Assets$25,058,489
Liabilities$3,376,235
Net Assets$21,682,254
Open 2024 Filing

Operations Trend

Revenue Growth23rd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0-$20MExpenses 2011: $40,462,2242011Expenses 2012: $41,762,9562012Expenses 2013: $34,202,6442013Revenue 2014: $26,301,295Expenses 2014: $30,803,361Net Income 2014: -$4,502,0662014Revenue 2015: $37,282,523Expenses 2015: $30,252,486Net Income 2015: $7,030,0372015Revenue 2016: $29,173,591Expenses 2016: $28,569,290Net Income 2016: $604,3012016Revenue 2017: $30,455,062Expenses 2017: $29,621,132Net Income 2017: $833,9302017Revenue 2018: $33,251,847Expenses 2018: $33,559,150Net Income 2018: -$307,3032018Revenue 2019: $40,667,451Expenses 2019: $42,801,957Net Income 2019: -$2,134,5062019Revenue 2020: $40,870,263Expenses 2020: $39,858,404Net Income 2020: $1,011,8592020Revenue 2021: $42,166,950Expenses 2021: $40,081,772Net Income 2021: $2,085,1782021Revenue 2022: $37,013,950Expenses 2022: $34,605,796Net Income 2022: $2,408,1542022Revenue 2023: $18,631,038Expenses 2023: $23,923,322Net Income 2023: -$5,292,2842023Revenue 2024: $17,572,255Expenses 2024: $17,114,403Net Income 2024: $457,8522024

Highlighted filing

2024

Revenue$17,572,255
Expenses$17,114,403
Net Income$457,852
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$25,058,489
Liabilities
$3,376,235
Net assets
$21,682,254
Revenue
$17,572,255
Expenses
$17,114,403
Net income
$457,852
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$25.1$3.38$21.7$17.6$17.1$0.46
2023Summary only. Only limited summary data is available for this year.$23.8$3.14$20.6$18.6$23.9$5.29
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$32.1$6.71$25.4$37.0$34.6$2.41
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$30.2$4.89$25.3$42.2$40.1$2.09
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$25.3$5.87$19.4$40.9$39.9$1.01
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$26.0$7.10$18.9$40.7$42.8$2.13
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$26.0$5.06$21.0$33.3$33.6$0.31
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$26.0$4.85$21.1$30.5$29.6$0.83
2016Detailed filing. Detailed filing data is available for this year.$25.9$6.05$19.9$29.2$28.6$0.60
2015Detailed filing. Detailed filing data is available for this year.$28.9$9.56$19.3$37.3$30.3$7.03
2014Detailed filing. Detailed filing data is available for this year.$22.3$9.97$12.4$26.3$30.8$4.50
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$27.9$10.4$17.5$34.2
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$27.7$10.4$17.3$41.8
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$28.1$11.1$17.1$40.5
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 15, 2025
Return Version
2023v6.0
Gross Receipts
$18,123,988
Mission and Program Overview

Mission

Csd's mission is to provide greater opportunities for access, independence and awareness for all individuals who are deaf or hard of hearing. Through global leadership and a continuum of quality communication services and human services programs, csd provides the tools conducive to a positive and fully integrated life. Csd is a deaf-led social impact organization with the mission of identifying and cultivating opportunities for deaf people to achieve success through multiple approaches - service delivery, communication solutions, innovation engineering, impact investing and community building.

Promoting the general welfare, educational, moral, material, and social interests of the deaf and hard of hearing.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$13,442,393$13,108,903▼ $333,490
Accounts Receivable$5,455,582$4,009,649▼ $1,445,933
Land, Buildings, and Equipment, Net$1,329,884$1,900,563▲ $570,679
Savings and Temporary Cash Investments$99,510$1,728,763▲ $1,629,253
Investments Program Related$906,907$1,115,890▲ $208,983
Cash and Non-Interest-Bearing Accounts$1,129,283$594,038▼ $535,245
Prepaid Expenses and Deferred Charges$266,565$381,920▲ $115,355
Intangible Assets$249,725$249,725→ $0
Investments Other Securities$324,864$236,558▼ $88,306
Pledges and Grants Receivable$25,000$0▼ $25,000
Inventories for Sale or Use$17,482$13,608▼ $3,874
Receivable From Disqualified Prsn-$0-
Receivables From Officers Etc-$0-
Loans From Officers Directors$0$0→ $0
Total Assets$23,773,363$25,058,489▲ $1,285,126
Other Assets Total$526,168$1,718,872▲ $1,192,704
Liabilities
Accounts Payable and Accrued Expenses$1,978,445$1,739,213▼ $239,232
Other Liabilities$483,884$1,001,569▲ $517,685
Mortgage Notes Payable Secured by Investment Property$478,312$413,765▼ $64,547
Deferred Revenue$203,150$221,688▲ $18,538
Total Liabilities$3,143,791$3,376,235▲ $232,444
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$20,629,572$21,682,254▲ $1,052,682
Net Assets With Donor Restrictions$0$0→ $0
Total Net Assets Fund Balance$20,629,572$21,682,254▲ $1,052,682
Total Liabilities and Net Assets / Fund Balance$23,773,363$25,058,489▲ $1,285,126

Asset Categories

AssetBook ValueDepreciationBasis
Leasehold Improvements$764,294$457,898$1,222,192
Other Land Buildings$980,257$27,048$1,007,305
Equipment$156,012$247,295$403,307
Other Assets Org$604,252--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2023$1,059,432$83,453▲ $143,854-$1,286,739
2022$985,566$50,000▲ $73,866$50,000$1,059,432
2021$1,124,665-▼ $89,099$50,000$985,566
2020$0$1,000,000▲ $124,665-$1,124,665
2019$0---$0
Compensation and Service Providers
Top Officer Pay80th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Christopher SoukupPresident & CEOFT$305,576$171,656$477,232
Anna WilsonChief Legal OfficerFT$178,033$27,342$205,375
Thomas MeansChief Financial OfficerFT$161,741$23,689$185,430
Jessica KennedyPresident, Deaf Health END: 06/24FT$148,058$12,438$160,496
Jeff BestVice President, Strategic InitiativesFT$115,085$30,224$145,309
Rosa TimmPresident, Social Venture FundFT$141,302-$141,302
Nancy SoyringVice President of Operations, Contact CentersFT$109,562$23,689$133,251
Lakshmi PonappaExecutive Director, Deaf Organizations FundPT$120,548$12,438$132,986
Rogelio Fernandez JrBoard ChairPT$10,000-$10,000
Khadijat RashidDirectorPT$6,875-$6,875
Terria MiddlebrookDirectorPT$6,250-$6,250
Mark SeegerDirectorPT$5,000-$5,000
Michael McLaurinDirectorPT$5,000-$5,000
Shireen HafeezDirectorPT$5,000-$5,000
Marilyn SmithDirector-$5,000-$5,000
Melissa GreenleeDirector-$5,000-$5,000
Mei KennedyDirectorPT$3,750-$3,750
Elise NyeDirectorPT$2,500-$2,500

Highest Paid Contractors

ContractorServicesLocationCompensation
Think LLPProfessional Services3636 BIRCH STREET, Newport Beach, CA 92660$1,494,674
Vtc Secure LLCTechnology Services6531 CENTRAL AVE, St Petersburg, FL 33710$188,724
Kps Collaborative SolutionsConsulting Services3508 ALBEMARLE ST NW, Washington, DC 20008$105,500
Locke Lord LLPLegal ServicesPO BOX 301170, Dallas, TX 75303-1170$104,826
Revenue and Support

Revenue Composition

Contributions and Grants
$616,908
Program Service Revenue
$15,787,309
Investment Income
$542,498
Other Revenue
$625,540
All Other Contributions
$296,671
Change in Net Assets
$457,852
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$13,135,316
Other Expenses$3,851,162
Grants and Similar Amounts Paid$127,925
Total Fundraising Expense$107,409
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$8,725,583$1,209,076$75,426$10,010,085
Other Employee Benefits$1,349,613$240,527$11,343$1,601,483
Information Technology$542,373$464,223$1,462$1,008,058
Fees for Services Other$520,627$293,349$2,860$816,836
Current Officers, Directors, Trustees, and Key Employees-$763,365-$763,365
Payroll Taxes$561,619$187,013$8,314$756,946
Occupancy$381,631$36,767-$418,398
Insurance$123,746$126,474-$250,220
Travel$209,964$30,051$255$240,270
Office Expenses$191,798$23,558$1,362$216,718
Depreciation Depletion$192,698$2,594-$195,292
Fees for Services Legal-$161,678-$161,678
Grants to Domestic Orgs$127,925--$127,925
Fees for Services Accounting-$117,600-$117,600
Fees for Service Investment Mgmnt Fees-$67,880-$67,880
Advertising$21,810$41,701-$63,511
Conferences and Meetings$59,908$1,971-$61,879
Other Expenses$5,075$3,657$0$8,732
Interest$4,410$42-$4,452
Pension Plan Contributions$1,599$1,838-$3,437
Total Functional Expenses$13,184,420$3,822,574$107,409$17,114,403
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Deaf Organizations FundAustin, TX501(c)(3)Sponsorship$102,925
National Technical Institute for the DeafRochester, NY501(c)(3)Contribution - Accessible and Inclusive Faculty$25,000
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons-$0-
Receivables from Officers, Directors, Trustees, and Key Employees-$0-
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liability$951,569
Contribution Payable to SDAD$50,000
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 1A DELEGATION OF AUTHORITY

“The executive committee shall have and may exercise, when the board of directors is not in session, the powers of the board of directors in the management of the business and affairs of the corporation, except election of officers, amending the articles of incorporation, amending the by-laws, adopting a plan of merger or consolidation, or the filling of vacancies in the board of directors or other committees if any. The executive committee includes president, secretary and treasurer.”

Form 990, Part VI, Line 11B Review of form 990 by governing body

“The board receives an electronic copy of the 990 at least one week prior to filing. The ceo, cfo and legal counsel will review the form 990 in detail.”

Form 990, Part VI, Line 12C Conflict of interest policy

“Csd has procedures to manage conflicts for each interest disclosed to the chairman of the board of directors. The chairman will determine whether to (a) take no action, (b) assure full disclosure to the board of directors and other individuals covered by this policy, (c) ask the person to resign from his or her position in the organization or, if the person refuses to resign, become subject to possible removal in accordance with csd's removal procedures. Csd's chief executive officer and chief legal officer will monitor proposed or ongoing transactions for conflicts of interest and disclose them to the chairman of the board of directors in order to deal with potential or actual conflicts, whether discovered before or after the transaction has occurred.”

Form 990, Part VI, Line 15A Process to establish compensation of top management official

“Review of wage studies and use of independent compensation consultants done every 3 years. The executive compensation committee of the board reviews and approves the executive compensation annually. This review is documented in the committee's meeting minutes.”

Form 990, Part VI, Line 15B Process to establish compensation of other employees

“The compensation of the other officers and key employees is reviewed annually as part of human resource's performance review and market study analysis. The ceo does participate in the review with vp of hr and provides approval. The reviews are documented in the employee's hr files.”

Form 990, Part VI, Line 19 Required documents available to the public

“The governing documents, conflict of interest policy and financial statements are available upon written request at the discretion of management.”

Filing and Contact Details

Filer

Filer Name
Communication Service For The Deaf Inc
EIN
46-0332149
Phone
8336827630
Address
2028 E Ben White Blvd Ste 240-5250, Austin, TX 78741-6931

Signing Officer

Name
Thomas Means
Title
CFO
Phone
8336827630
Signed
2025-05-15
Discuss with paid preparer
Yes

Organization Details

Formed
1924
Legal Domicile
Sd
Voting Board Members
10
Independent Board Members
10
Employees
397
Volunteers
10

Preparer

Firm
Forvis Mazars LLP
Address
14221 Dallas Parkway Suite 400, Dallas, TX 75254
Preparer
Michael Engle
Phone
9727028262
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 1 organization'S mission Continuation

“...(Continue Part III, Line 1) ORGANIZATION WITH THE MISSION OF IDENTIFYING AND CULTIVATING OPPORTUNITIES FOR DEAF PEOPLE TO ACHIEVE SUCCESS THROUGH MULTIPLE APPROACHES - SERVICE DELIVERY, COMMUNICATION SOLUTIONS, INNOVATION ENGINEERING, IMPACT INVESTING AND COMMUNITY BUILDING.”

Form 990, Part III, Line 4D Description of other program services

“(Expenses $ 0 including grants of $ 0)(Revenue $ 0) CSD SOCIAL VENTURE FUND (SVF): WE DRIVE INNOVATION AND ECONOMIC EMPOWERMENT IN UNDERSERVED COMMUNITIES, WITH A FOCUS ON DEAF AND HARD-OF-HEARING INDIVIDUALS. OUR MISSION IS TO INVEST IN TRANSFORMATIVE VENTURES THAT FOSTER INCLUSION, CREATE OPPORTUNITY, AND BRIDGE THE TECHNOLOGY GAP. THROUGH INITIATIVES LIKE THE TECHCLUSION FUND AND THE DEAF ENTREPRENEURS FUND, WE INVEST IN STARTUPS AND SMALL BUSINESSES THAT SPARK SOCIAL CHANGE, AMPLIFY DIVERSE VOICES, AND BUILD A MORE EQUITABLE, PROSPEROUS FUTURE FOR ALL.”

Form 990, Part XI, Line 9 Other changes in net assets or fund balances

“Transfer of Net Assets - -1151654; Unrelated Business Revenue - -619699; Change in Equity of Investments - 1352656;”

Financial Statement Notes

Schedule D, Part V, Line 4 Intended uses of endowment funds

“Endowment fund is to be used to financially support deaf organizations fund. The fund will be addressing the need for fundraising, grant funding, capacity building, and resources for nonprofit organizations that serve the deaf community. Endowment assets will be managed on a total return basis while taking into account the level of liquidity required. The finance committee of the board of directors recognizes the importance of the long-term preservation of capital. The finance committee also adheres to the principle that varying degrees of investment risk are generally rewarded with commensurate returns over the long term. Therefore, investments with different types and degrees of risk are appropriate for the endowment, provided that such risks are regularly identified and managed. These investment objectives will support the fund's goals of grant giving and internal administrative and operational costs. The overall investment performance of the portfolio is determined by factors such as spending goals, investment expenses, risk tolerance, and time horizon. Based on expectations, goals, investment expenses, and risk tolerance, csd has determined that the most appropriate objective for the fund is to increase the purchasing power of the current assets within reasonable risk levels. The expected return needed to meet the stated distribution requirements and financial goals is approximately 6 percent. Accordingly, this portfolio should achieve broad diversification, risk management, and low investment expenses, while retaining the potential to outpace inflation.”

Schedule D, Part X, Line 2 FIN 48 (ASC 740) footnote

“Csd is exempt from federal income taxes under section 501(c)(3) of the internal revenue code. Csd is annually required to file a return of organization exempt from income tax (form 990) with the internal revenue service (irs). In addition, csd is subject to income tax on net income that is derived from business activities that are unrelated to their exempt purposes. Csd files an exempt organization business income tax return (form 990-t) with the irs to report its unrelated business taxable income. Csd believes that it has appropriate support for any tax positions taken affecting its annual filing requirements, and as such, does not have any uncertain tax positions that are material to the consolidated financial statements. Csd would recognize future accrued interest and penalties related to unrecognized tax benefits and liabilities in income tax expense if such interest and penalties are incurred.”

Raw XML AppendixShowing 400 of 990 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/BooksInCareOfDetail/USAddress/CityNm0AUSTIN
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IRS990/Form990PartVIISectionAGrp/TitleTxt14President, Deaf Health END: 06/24
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