Civic Intelligence

Goodwill Retail Services Inc.

990 • Fiscal year 2020 • EIN 39-2040239

Jan 01, 2020 to Dec 31, 2020 • Filed on Jun 11, 2021

5400 South 60th StreetGreendale, WI 53129

(414) 847-4200

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

82nd percentile

0.78x

Higher debt load relative to assets than 82% of similar nonprofits.

2020 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2020

Liabilities / Revenue

64th percentile

0.79x

Higher debt load relative to revenue than 64% of similar nonprofits.

2020 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2020

Net Margin

39th percentile

0.8%

Higher net margin than 39% of similar nonprofits.

2020 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2020

Top Officer Pay

70th percentile

$728,982

Higher top officer pay than 70% of similar nonprofits.

Top officer pay equals 0.5% of source-year revenue.

2020 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2020

Asset Growth

67th percentile

11%

Faster asset growth than 67% of similar nonprofits.

2020 filings • 501(c)3 • $100M-$250M nonprofits • Annualized from 2019 to 2020

Revenue Growth

14th percentile

-21%

Faster revenue growth than 14% of similar nonprofits.

2020 filings • 501(c)3 • $100M-$250M nonprofits • Annualized from 2019 to 2020

Assets

Up

$136,418,129

Up $13,381,957 (+11%) from 2019

Net Assets

Down

$29,749,137

Down $626,343 (-2.1%) from 2019

Liabilities

Up

$106,668,992

Up $14,008,300 (+15%) from 2019

Revenue

Down

$134,804,539

Down $36,418,173 (-21%) from 2019

Expenses

Down

$133,764,676

Down $43,126,397 (-24%) from 2019

Net Income

Up

$1,039,863

Up $6,708,224 (+118%) from 2019

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$200M$150M$100M$50M$0Assets 2010: $22,323,464Liabilities 2010: $4,932,911Net Assets 2010: $17,390,5532010Assets 2011: $29,679,362Liabilities 2011: $6,018,977Net Assets 2011: $23,660,3852011Assets 2012: $36,403,977Liabilities 2012: $7,871,184Net Assets 2012: $28,532,7932012Assets 2013: $40,370,692Liabilities 2013: $10,675,663Net Assets 2013: $29,695,0292013Assets 2014: $43,211,386Liabilities 2014: $11,574,413Net Assets 2014: $31,636,9732014Assets 2015: $47,208,255Liabilities 2015: $12,665,638Net Assets 2015: $34,542,6172015Assets 2016: $51,501,665Liabilities 2016: $13,243,623Net Assets 2016: $38,258,0422016Assets 2017: $46,986,931Liabilities 2017: $13,809,989Net Assets 2017: $33,176,9422017Assets 2018: $49,415,915Liabilities 2018: $13,772,074Net Assets 2018: $35,643,8412018Assets 2019: $123,036,172Liabilities 2019: $92,660,692Net Assets 2019: $30,375,4802019Assets 2020: $136,418,129Liabilities 2020: $106,668,992Net Assets 2020: $29,749,1372020Assets 2021: $150,087,220Liabilities 2021: $94,635,735Net Assets 2021: $55,451,4852021Assets 2022: $139,243,053Liabilities 2022: $88,633,061Net Assets 2022: $50,609,9922022Assets 2023: $142,911,043Liabilities 2023: $98,432,723Net Assets 2023: $44,478,3202023Assets 2024: $154,085,956Liabilities 2024: $111,890,464Net Assets 2024: $42,195,4922024

Highlighted filing

2020

Assets$136,418,129
Liabilities$106,668,992
Net Assets$29,749,137

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$300M$200M$100M$0-$100MExpenses 2010: $71,694,0222010Expenses 2011: $87,658,7282011Expenses 2012: $109,209,2522012Revenue 2013: $126,792,497Expenses 2013: $125,630,261Net Income 2013: $1,162,2362013Revenue 2014: $131,159,567Expenses 2014: $129,217,623Net Income 2014: $1,941,9442014Revenue 2015: $143,051,139Expenses 2015: $140,145,495Net Income 2015: $2,905,6442015Revenue 2016: $144,781,892Expenses 2016: $141,066,467Net Income 2016: $3,715,4252016Revenue 2017: $155,490,930Expenses 2017: $160,572,030Net Income 2017: -$5,081,1002017Revenue 2018: $161,383,755Expenses 2018: $158,916,856Net Income 2018: $2,466,8992018Revenue 2019: $171,222,712Expenses 2019: $176,891,073Net Income 2019: -$5,668,3612019Revenue 2020: $134,804,539Expenses 2020: $133,764,676Net Income 2020: $1,039,8632020Revenue 2021: $197,886,415Expenses 2021: $170,152,764Net Income 2021: $27,733,6512021Revenue 2022: $200,242,275Expenses 2022: $205,119,896Net Income 2022: -$4,877,6212022Revenue 2023: $206,269,143Expenses 2023: $212,400,815Net Income 2023: -$6,131,6722023Revenue 2024: $203,490,270Expenses 2024: $205,775,966Net Income 2024: -$2,285,6962024

Highlighted filing

2020

Revenue$134,804,539
Expenses$133,764,676
Net Income$1,039,863
Jump To
Filing Snapshot
Filing Period
Jan 1, 2020 to Dec 31, 2020
Signed
Jun 11, 2021
Return Version
2020v4.1
Gross Receipts
$135,394,739
Mission and Program Overview

Mission

Goodwill Retail Services, Inc. ("Goodwill Retail") is a nonstock, not-for-profit Wisconsin corporation, whose sole member is goodwill industries of southeastern wisconsin, inc. ("Goodwill"), a wisconsin nonstock, not-for profit corporation with 501(c)(3) status. Goodwill retail shares the mission of its parent company, which is to provide training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence. such disabilities or disadvantages include physical or intellectual disabilities, mental health issues, skill limitations, lack of education and job preparation, communication challenges, and other socio-economic disadvantages. Goodwill pursues its mission in two ways. the first is by employing people with disabilities and disadvantages within the organization's own operations. The second is by providing social services, community programs, vocational training, transitional employment, employment services, and supportive services

Provides training, employment & supportive services to people with disabilities or disadvantages.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$28,927,996$25,927,438▼ $3,000,558
Savings and Temporary Cash Investments$4,211,564$17,045,814▲ $12,834,250
Inventories for Sale or Use$9,534,318$10,194,984▲ $660,666
Accounts Receivable$739,668$830,942▲ $91,274
Prepaid Expenses and Deferred Charges$1,140,509$610,170▼ $530,339
Cash and Non-Interest-Bearing Accounts$0$0→ $0
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0$0→ $0
Investments Program Related$0$0→ $0
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$123,036,172$136,418,129▲ $13,381,957
Other Assets Total$78,482,117$81,808,781▲ $3,326,664
Liabilities
Other Liabilities$83,153,612$94,855,360▲ $11,701,748
Accounts Payable and Accrued Expenses$9,507,080$11,813,632▲ $2,306,552
Grants Payable$0$0→ $0
Mortgage Notes Payable Secured by Investment Property$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Deferred Revenue$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$92,660,692$106,668,992▲ $14,008,300
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$30,375,480$29,749,137▼ $626,343
Total Net Assets Fund Balance$30,375,480$29,749,137▼ $626,343
Total Liabilities and Net Assets / Fund Balance$123,036,172$136,418,129▲ $13,381,957

Asset Categories

AssetBook ValueDepreciationBasis
Leasehold Improvements$19,017,761$30,268,951$49,286,712
Equipment$6,249,545$21,946,408$28,195,953
Other Land Buildings$660,132-$660,132
Other Assets Org$81,808,781--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Steven LoosASST. SECRETARY - THRU 5/2020; CROFT$283,985$88,423$372,408
Scott DexterSenior Vice PresidentFT$205,473$90,015$295,488
Shawn MccourtVice PresidentFT$147,127$85,536$232,663
Dan MichaelVice PresidentFT$166,271$65,724$231,995
James TiptonDirectorFT$126,304$22,739$149,043
Julie DemingDirectorFT$132,183$15,921$148,104
Billie TorrenttFormer Chief Operating Officer-$414$124,283$124,697

Board Members and Trustees

NameTitle
Thomas RichtmanChair
Jacqueline HallbergPresident & CEO
Robert KlugVice-chair
Jacqueline BowlesDirector
Basil BuchkoAsst. Secretary - as of 5/2020
Jeffrey DocalavichAsst. Treasurer
Thomas SavageSecretary
Irene SudacTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Zizzo Group AdvertisingMarketing207 N MILWAUKEE STREET, Milwaukee, WI 53202$724,520
One Stop MailingShipping Service601 REGENCY DRIVE, Glendale Heights, IL 60139$635,873
EndiciaShipping Service323 N MATHILDA AVENUE, Sunnywale, CA 94085$495,000
Martin Peterson Co INCMechanical Service9800 55TH STREET, Kenosha, WI 53144$395,225
Express Services INCTemporary StaffingPO BOX 203901, Dallas, TX 75320-3901$296,514
Revenue and Support

Revenue Composition

Contributions and Grants
$116,951,095
Program Service Revenue
$0
Investment Income
$30,774
Other Revenue
$17,822,670
All Other Contributions
$116,951,095
Change in Net Assets
$1,039,863

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
Yes

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Clothing and Household Goods-$112,959,240Net Selling Price
Books and Publications-$2,774,130Net Selling Price
Other Non Cash Contri Table9,415,629$205,533Net Selling Price
Cars and Other Vehicles79$44,459Net Selling Price
Total Noncash Contributions9,415,708$115,983,362-

Audited Revenue Reconciliation

Revenue per Audited Statements
$134,804,539
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$118,266,821
Total Revenue per Audited Statements
$253,071,360
Total Revenue per Form 990
$134,804,539
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$68,159,725
Other Expenses$65,604,951
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages-$58,452,668-$58,452,668
Occupancy-$26,482,862-$26,482,862
Depreciation Depletion-$9,836,084-$9,836,084
Office Expenses-$7,048,192-$7,048,192
Other Employee Benefits-$6,384,860-$6,384,860
Fees for Services Other-$6,183,638-$6,183,638
Payroll Taxes-$2,099,404-$2,099,404
Travel-$1,417,194-$1,417,194
Other Expenses-$1,297,493-$1,297,493
Pension Plan Contributions-$719,104-$719,104
Insurance-$653,604-$653,604
Current Officers, Directors, Trustees, and Key Employees-$372,408-$372,408
Information Technology-$322,151-$322,151
Comp Disqual Persons-$131,281-$131,281
Fees for Services Legal-$51,954-$51,954
Interest-$37,118-$37,118
Conferences and Meetings-$28,929-$28,929
Total Functional Expenses$0$133,764,676$0$133,764,676

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$251,365,694
Total Expenses per Form 990$133,764,676
Expenses per Audited Statements$133,267,571
Expenses Not Reported on Form 990$118,098,123
Expenses Not Reported on Financial Statements$497,105
Other Expense Adjustments$497,105
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liability$86,424,733
Due to Affiliated Goodwills$8,430,627
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

Members or stockholders goodwill is the sole corporate member of goodwill retail.

Form 990, Part VI, Section A, Line 7A

Members or stockholders who may elect governing body goodwill is the sole corporate member and in this capacity elects the board of directors of goodwill retail.

Form 990, Part VI, Section A, Line 7B

Members or stockholders who may approve decisions goodwill is the sole corporate member and in this capacity approves the actions of goodwill retail.

Form 990, Part VI, Section B, Line 11B

Form 990 review members of the audit, risk and compliance committee of the board of directors reviewed the form at its may 26, 2021 committee meeting. In addition, members of the full board were provided with an electronic copy of the form on may 26, 2021.

Form 990, Part VI, Section B, Line 12C

Written conflict of interest policy goodwill industries of southeastern wisconsin, inc. And affiliates ("goodwill") maintains a conflict of interest policy ("policy"). The purpose of the policy is to protect goodwill's interests when contemplating entering into a transaction or arrangement that might benefit the financial interest of an interested person such as an officer, director, or key employee of goodwill. An interested person must disclose the existence of his or her financial interest and all material facts related to the proposed transaction or arrangement. After such disclosure, he or she shall recuse himself or herself during the discussion of, and the vote on, the proposed transaction, whether the transaction reflects fair market value, has no bearing on the relationship, and is in the best interest of the organization.

Form 990, Part VI, Section B, Line 15

Compensation determination goodwill industries of southeastern wisconsin, inc. And affiliates' ("goodwill") compensation package includes a salary, defined contribution plan and health and welfare benefits. Goodwill engaged an independent firm to assess reasonableness of its compensation package for top management positions. The firm assessed compensation using survey data representing similar positions based on industry, revenue, number of employees and other peer group data. The report was reviewed by the human resources and compensation committee ("committee") of the board of directors and compensation for goodwill's top management positions was approved by a committee vote.

Form 990, Part VI, Section C, Line 18

Public availability goodwill industries of southeastern wisconsin, inc. And affiliates ("goodwill") posts its governing documents, annual report, financial statements and forms 990 to its website. Goodwill also makes this information, and other required disclosures, available upon request.

Form 990, Part VI, Section C, Line 19

Refer to narrative listed for line 18.

Part VII

Compensation from a related organization goodwill retail does not directly compensate all of its officers, including those who serve in back office roles like finance and accounting. The filing organization relies on its parent organization, goodwill industries of southeastern wisconsin, inc., to facilitate its compensation. The compensation listed on form 990, part vii is the total compensation paid by the parent organization to manage the parent organization and its related organizations, including goodwill retail.

Filing and Contact Details

Filer

Filer Name
Goodwill Retail Services Inc
EIN
39-2040239
Phone
4148474200
Address
5400 SOUTH 60TH STREET, GREENDALE, WI 53129

Signing Officer

Name
Jeffrey Docalavich
Title
CFO
Phone
4148474200
Signed
2021-06-11
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jacqueline Hallberg
Formed
2001
Legal Domicile
Wi
Voting Board Members
5
Independent Board Members
5
Employees
6,362
Volunteers
11

Preparer

Firm
Grant Thornton Llp
Address
100 E WISCONSIN AVE, MILWAUKEE, WI 53202
Preparer
Michelle L Weber
Phone
4142898200
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 1

With 501(c)(3) status. Goodwill retail shares the mission of its parent company, which is to provide training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence. Such disabilities or disadvantages include physical or intellectual disabilities, mental health issues, skill limitations, criminal background, lack of education and job preparation, communication challenges, and other socio-economic disadvantages. Goodwill pursues its mission in two ways. The first is by employing people with disabilities and disadvantages within the organization's own operations. The second is by providing social services, community programs, vocational training, transitional employment, employment services, and supportive services for individuals in southeastern wisconsin and northern illinois who have disabilities or are disadvantaged or have other special needs, in order to enhance their employment opportunities, prevent or alleviate rehabilitation problems, and facilitate their ability to live independently in the community. Beginning with its first workshop in a milwaukee church basement, where donations were sorted and prepared for sale in a small store nearby, goodwill has offered what its founder described as "a chance, not charity" to people who were labeled unemployable. To fulfill its primary purposes of employment and self-sufficiency for people with disabilities or disadvantages, goodwill takes an entrepreneurial approach. Over the years, goodwill has pursued a variety of enterprises in order to help prepare individuals for employment and place them in jobs both in the community and within goodwill's own operations. Goodwill has operated retail stores to promote its charitable mission for over 100 years. The retail stores were created to sell donated items to generate wages and to provide job training and employment for immigrants and others with employment barriers as well as persons with disabilities, including thousands of returning world war i veterans. Goodwill stores continue to advance this mission by generating revenues to support the numerous work training programs offered by goodwill. In addition, employment and job training opportunities are provided for people with disabilities or disadvantages. The stores sell primarily clothing and household items, generally previously-owned goods donated by individuals. Merchandise that does not sell is sold to textile recyclers or third-world markets. Goodwill retail operates stores and donation centers throughout its territory and promotes its charitable objectives by providing: - a source of income to promote the charitable mission of goodwill, including the organization's numerous programs for providing skill development and employment opportunities for individuals with disabilities or disadvantages. - stores where people in need can exchange vouchers for useful merchandise at no cost through public assistance programs or community referrals. - a convenient place for people to donate previously-owned goods. - a retail outlet for sale of donated merchandise to the general public. - a source of textiles and used goods for recyclers and individuals in foreign countries. - a method to reduce the amount of waste that otherwise would be hauled to landfills. - job training and employment opportunities for local residents with disabilities or disadvantages. - a partnership with local human services agencies that enables them to place people receiving services into work opportunities. - workforce development, training, and supportive services that are available to employees.

Form 990, Part III, Line 3

Due to the covid pandemic, goodwill retail closed its stores, ecommerce and donations for approximately two months. After reopening, there were occupancy restrictions and a reduction of hours. As a result of these changes, no grant was paid out to the supported organization in 2020.

FORM 990, PART XI, LINE 9:

Payroll tax credit allocation -2,332,009. Intercompany allocation 497,105. Reserve adjustments 168,698.

Financial Statement Notes

PART X, LINE 2:

Liability for accounting for uncertainty in income taxes goodwill industries of southeastern wisconsin, inc., goodwill industries of metropolitan chicago, inc., goodwill retail services, inc. And goodwill manufacturing, inc. Have received determination letters from the internal revenue service (irs) indicating that they are exempt from federal income taxes, except for taxes pertaining to unrelated business income under section 501(c)(3) of the internal revenue code. Goodwill talentbridge, llc has been organized as a limited liability company and, accordingly, is not subject to federal or state income taxes. All income tax attributes of the entity are passed through to its sole member, goodwill industries of southeastern wisconsin, inc. The entity is included in the consolidated information return filed by goodwill industries of southeastern wisconsin, inc. The financial accounting standards board (fasb) issued guidance related to the uncertainty of income tax positions, which clarifies the accounting for uncertainty in income taxes recognized in an organization's financial statements and requires additional disclosure. Goodwill recognizes the financial statement benefit of a tax position only after determining that the relevant tax authority would more likely than not sustain the position following an audit. For tax positions meeting the more-likely-than-not threshold, the amount recognized in the financial statements is the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement with the relevant tax authority. As of december 31, 2020 and 2019, goodwill does not believe there is any uncertainty with respect to its tax positions. Goodwill files information returns in the u.s. Federal and the states of wisconsin and illinois jurisdictions. Tax years open under the federal statute of limitations include 2017 through 2020. Tax years open under the state of wisconsin and state of illinois statutes include 2016 through 2020. Goodwill had not historically filed any unrelated business income tax returns but filed in 2018 for federal and the states of wisconsin and illinois jurisdictions. Due to tax reform legislation, these income tax returns have been amended and the organization does not plan to file for 2020 or 2019, except in wisconsin. Tax years remain open for years in which an income tax return has not been filed.

PART XI, LINE 2D - OTHER ADJUSTMENTS:

Cost of goods sold included on revenue statement 590,200. In-kind contribution recognized for book purposes at retail value 115,175,914. Reserve adjustments 168,698. Payroll tax credit allocation 2,332,009.

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Cost of goods sold included on revenue statement 590,200. In-kind contribution recognized for book purposes at retail value 115,175,914. Payroll tax credit allocation 2,332,009.

PART XII, LINE 4B - OTHER ADJUSTMENTS:

Intercompany allocation 497,105.

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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt3MARTIN PETERSON CO INC
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt4EXPRESS SERVICES INC
IRS990/ContractorCompensationGrp/ServicesDesc0MARKETING
IRS990/ContractorCompensationGrp/ServicesDesc1SHIPPING SERVICE
IRS990/ContractorCompensationGrp/ServicesDesc2SHIPPING SERVICE
IRS990/ContractorCompensationGrp/ServicesDesc3MECHANICAL SERVICE
IRS990/ContractorCompensationGrp/ServicesDesc4TEMPORARY STAFFING
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IRS990/Desc0GOODWILL RETAIL SERVICES, INC. ("GOODWILL RETAIL") PROVIDES A SOURCE OF INCOME TO PROMOTE THE CHARITABLE MISSION OF ITS PARENT CORPORATION, GOODWILL INDUSTRIES OF SOUTHEASTERN WISCONSIN, INC., INCLUDING THAT ORGANIZATION'S NUMEROUS PROGRAMS FOR PROVIDING TRAINING, EMPLOYMENT, AND SUPPORTIVE SERVICES FOR INDIVIDUALS WITH DISABILITIES OR DISADVANTAGES. GOODWILL RETAIL OPERATED 70 STORES DURING 2020, PROVIDING EMPLOYMENT OPPORTUNITIES AND REVENUE TO FURTHER GOODWILL'S MISSION. GOODWILL RETAIL PROVIDES WORK OPPORTUNITIES FOR LOCAL RESIDENTS, MANY OF WHOM HAVE A OF BARRIER TO EMPLOYMENT - AT THE END OF 2020, OVER 3,300 PEOPLE WERE EMPLOYED. ALL EMPLOYEES LEARN ABOUT THE (CONTINUED ON SCHEDULE O) RETAIL SERVICES BUSINESS AND RECEIVE JOB TRAINING IN ADDITION TO TRAINING ON TOPICS SUCH AS GOODWILL'S MISSION, CUSTOMER SERVICE, AND SAFETY. GOODWILL RETAIL'S STORE AND DONATION CENTERS PROVIDE A CONVENIENT PLACE FOR PEOPLE TO DONATE PREVIOUSLY-OWNED GOODS. DURING 2020, GOODWILL RETAIL RECORDED OVER 3.5 MILLION DONOR TRANSACTIONS OF HOUSEHOLD ITEMS FROM INDIVIDUALS IN THE COMMUNITIES SERVED. THOSE DONATED ITEMS ARE PROCESSED BY GOODWILL RETAIL EMPLOYEES AND SOLD TO THE GENERAL PUBLIC AT AFFORDABLE PRICES IN GOODWILL RETAIL STORES. IN KEEPING WITH GOODWILL'S RE-USE/RECYCLE PHILOSOPHY, GOODWILL RETAIL MAKES AN EFFORT TO MAXIMIZE THE USEFULNESS OF EVERY ITEM DONATED TO GOODWILL. GOODWILL RETAIL OPERATES AN OUTLET STORE, WHICH SELLS UNSOLD ITEMS FROM STORE AND DONATION CENTERS, GIVING THEM ONE LAST CHANCE FOR THE PUBLIC TO PURCHASE. ITEMS THAT ARE NOT SOLD THROUGH GOODWILL RETAIL STORES ARE GENERALLY IN POOR CONDITION (FOR EXAMPLE, TORN, STAINED, OR WITH BROKEN ZIPPERS). THOSE ITEMS ARE SOLD EITHER TO RECYCLERS OR TO FOREIGN MARKETS, THEREBY GENERATING ADDITIONAL INCOME TO SUPPORT GOODWILL'S MISSION-BASED PROGRAMS AND REDUCING THE AMOUNT OF WASTE THAT OTHERWISE WOULD BE LANDFILLED. IN 2020, GOODWILL DIVERTED ALMOST 140 MILLION POUNDS OF MATERIAL FROM LANDFILLS. GOODWILL RETAIL ACTIVELY PARTICIPATES IN PUBLIC ASSISTANCE PROGRAMS WITH VARIOUS GOVERNMENTAL AND OTHER NOT-FOR-PROFIT ORGANIZATIONS TO DISTRIBUTE DONATED GOODS TO PERSONS IN NEED. AT EVERY GOODWILL STORE IN SOUTHEASTERN WISCONSIN AND NORTHERN ILLINOIS, PERSONS IN NEED IN THESE PROGRAMS CAN EXCHANGE VOUCHERS FOR USEFUL MERCHANDISE AT NO COST. IN 2020, GOODWILL RETAIL PARTNERED WITH LOCAL HUMAN SERVICE AGENCIES TO PROVIDE WORK OPPORTUNITIES FOR OVER 70 INDIVIDUALS WITH DISABILITIES. GOODWILL RETAIL WORKED WITH THE BOYS & GIRLS CLUBS OF MILWAUKEE AND CHICAGO TO PROVIDE INTERNSHIPS TO YOUTH SERVED BY THE CLUBS, AND JOB FAIRS ALSO LED TO THE HIRING OF SEVERAL YOUTH INTO GOODWILL RETAIL JOBS. GOODWILL RETAIL DEMONSTRATES ITS COMMITMENT TO TRAINING AND SUPPORT FOR EMPLOYEE DEVELOPMENT BY PROVIDING FORKLIFT TRAINING TO EMPLOYEES AND A CAREER PATH PROGRAM. THE CAREER PATH PROGRAM HAS A DEFINED AND FOCUSED CAREER DEVELOPMENT TRACK THAT OFFERS EMPLOYEES THE CHANCE TO LEARN, GROW, AND ADVANCE AS RETAIL LEADERS.GOODWILL RETAIL ALSO PROVIDES WORKFORCE DEVELOPMENT AND TRAINING OPPORTUNITIES AS WELL AS SUPPORTIVE SERVICES TO ITS EMPLOYEES TO HELP THEM NAVIGATE BARRIERS TO THEIR SUCCESS AND CONNECT THEM WITH AVAILABLE COMMUNITY RESOURCES. THE GOODWILL WAY GUIDE PROGRAM IS AN ELEMENT OF RETAIL SERVICE'S EMPLOYEE EXPERIENCE SUPPORT NETWORK. IT PROVIDES EMPLOYEES WITH ACCESS TO AND HELP NAVIGATING RESOURCES FOR A VARIETY OF NEEDS INCLUDING TRANSPORTATION, HOUSING, FOOD, FINANCES, MENTAL HEALTH, AND MORE.FORM 990, PART V, LINE 2ANUMBER OF EMPLOYEES ON FORM W-3THE NUMBER OF EMPLOYEES ON FORM W-3 IS THE TOTAL EMPLOYEE COUNT FOR THE FILING ORGANIZATION. WHILE GOODWILL IS THE COMMON PAYMASTER FOR GOODWILL RETAIL, THE NUMBER OF EMPLOYEES ONLY INCLUDES THE EMPLOYEE COUNT FOR GOODWILL RETAIL.
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IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1ASST. SECRETARY - THRU 5/2020; CRO
IRS990/Form990PartVIISectionAGrp/TitleTxt2ASST. TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3SENIOR VICE PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt4VICE PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt5VICE PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt6FORMER CHIEF OPERATING OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt7ASST. SECRETARY - AS OF 5/2020
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt11VICE-CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt12SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt13TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990ProvidedToGvrnBodyInd01
IRS990/FormationYr02001
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IRS990/MiscellaneousRevenueGrp/ExclusionAmt093560
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IRS990/MissionDesc0GOODWILL RETAIL SERVICES, INC. ("GOODWILL RETAIL") IS A NONSTOCK, NOT-FOR-PROFIT WISCONSIN CORPORATION, WHOSE SOLE MEMBER IS GOODWILL INDUSTRIES OF SOUTHEASTERN WISCONSIN, INC. ("GOODWILL"), A WISCONSIN NONSTOCK, NOT-FOR-PROFIT CORPORATION WITH (CONTINUED ON SCHEDULE O)
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IRS990/OtherExpensesGrp/Desc0ALLOCATED MGMT. FEES
IRS990/OtherExpensesGrp/Desc1ALLOCATED OCCUPANCY
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IRS990/OtherRevenueMiscGrp/Desc2VENDING SERVICE
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IRS990/PensionPlanContributionsGrp/TotalAmt0719104
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IRS990/PYOtherRevenueAmt046742210
IRS990/PYProgramServiceRevenueAmt00
IRS990/PYRevenuesLessExpensesAmt0-5668361
IRS990/PYSalariesCompEmpBnftPaidAmt075884878
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IRS990/PYTotalRevenueAmt0171222712
IRS990/QuidProQuoContributionsInd00

Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$154$112$42.2$203$206$2.29
2023Detailed filing. Detailed filing data is available for this year.$143$98.4$44.5$206$212$6.13
2022Detailed filing. Detailed filing data is available for this year.$139$88.6$50.6$200$205$4.88
2021Detailed filing. Detailed filing data is available for this year.$150$94.6$55.5$198$170$27.7
2020Detailed filing. Detailed filing data is available for this year.$136$107$29.7$135$134$1.04
2019Detailed filing. Detailed filing data is available for this year.$123$92.7$30.4$171$177$5.67
2018Detailed filing. Detailed filing data is available for this year.$49.4$13.8$35.6$161$159$2.47
2017Detailed filing. Detailed filing data is available for this year.$47.0$13.8$33.2$155$161$5.08
2016Detailed filing. Detailed filing data is available for this year.$51.5$13.2$38.3$145$141$3.72
2015Detailed filing. Detailed filing data is available for this year.$47.2$12.7$34.5$143$140$2.91
2014Detailed filing. Detailed filing data is available for this year.$43.2$11.6$31.6$131$129$1.94
2013Detailed filing. Detailed filing data is available for this year.$40.4$10.7$29.7$127$126$1.16
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$36.4$7.87$28.5$109
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$29.7$6.02$23.7$87.7
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$22.3$4.93$17.4$71.7