Civic Intelligence

Goodwill Retail Services Inc.

990 • Fiscal year 2013 • EIN 39-2040239

Jan 01, 2013 to Dec 31, 2013 • Filed on Jun 25, 2014

Organization ProfileWWW.GOODWILLSEW.COM

View Organization Page

5300 North 118th CourtSuiteMilwaukee, WI 53225

(414) 847-4200

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

41st percentile

0.26x

Higher debt load relative to assets than 41% of similar nonprofits.

2013 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2013

Liabilities / Revenue

11th percentile

0.08x

Higher debt load relative to revenue than 11% of similar nonprofits.

2013 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2013

Net Margin

36th percentile

0.9%

Higher net margin than 36% of similar nonprofits.

2013 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2013

Top Officer Pay

42nd percentile

$425,333

Higher top officer pay than 42% of similar nonprofits.

Top officer pay equals 0.3% of source-year revenue.

2013 filings • 501(c)3 • $100M-$250M nonprofits • Source year 2013

Asset Growth

73rd percentile

11%

Faster asset growth than 73% of similar nonprofits.

2013 filings • 501(c)3 • $100M-$250M nonprofits • Annualized from 2012 to 2013

Revenue Growth

Score unavailable

No value available

No earlier valid filing was available within the previous three public years.

Source year 2013

Balance Sheet
Liabilities / Assets41st percentile

Assets

Up

$40,370,692

Up $3,966,715 (+11%) from 2012

Net Assets

Up

$29,695,029

Up $1,162,236 (+4.1%) from 2012

Liabilities

Up

$10,675,663

Up $2,804,479 (+36%) from 2012

Revenue And Expenses
Liabilities / Revenue11th percentileNet Margin36th percentile

Revenue

$126,792,497

No earlier filing loaded for comparison.

Expenses

Up

$125,630,261

Up $16,421,009 (+15%) from 2012

Net Income

$1,162,236

No earlier filing loaded for comparison.

Historical Trend

Balance Sheet Trend

Asset Growth73rd percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$200M$150M$100M$50M$0Assets 2010: $22,323,464Liabilities 2010: $4,932,911Net Assets 2010: $17,390,5532010Assets 2011: $29,679,362Liabilities 2011: $6,018,977Net Assets 2011: $23,660,3852011Assets 2012: $36,403,977Liabilities 2012: $7,871,184Net Assets 2012: $28,532,7932012Assets 2013: $40,370,692Liabilities 2013: $10,675,663Net Assets 2013: $29,695,0292013Assets 2014: $43,211,386Liabilities 2014: $11,574,413Net Assets 2014: $31,636,9732014Assets 2015: $47,208,255Liabilities 2015: $12,665,638Net Assets 2015: $34,542,6172015Assets 2016: $51,501,665Liabilities 2016: $13,243,623Net Assets 2016: $38,258,0422016Assets 2017: $46,986,931Liabilities 2017: $13,809,989Net Assets 2017: $33,176,9422017Assets 2018: $49,415,915Liabilities 2018: $13,772,074Net Assets 2018: $35,643,8412018Assets 2019: $123,036,172Liabilities 2019: $92,660,692Net Assets 2019: $30,375,4802019Assets 2020: $136,418,129Liabilities 2020: $106,668,992Net Assets 2020: $29,749,1372020Assets 2021: $150,087,220Liabilities 2021: $94,635,735Net Assets 2021: $55,451,4852021Assets 2022: $139,243,053Liabilities 2022: $88,633,061Net Assets 2022: $50,609,9922022Assets 2023: $142,911,043Liabilities 2023: $98,432,723Net Assets 2023: $44,478,3202023Assets 2024: $154,085,956Liabilities 2024: $111,890,464Net Assets 2024: $42,195,4922024

Highlighted filing

2013

Assets$40,370,692
Liabilities$10,675,663
Net Assets$29,695,029
Open 2013 Filing

Operations Trend

Revenue GrowthScore unavailable

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$300M$200M$100M$0-$100MExpenses 2010: $71,694,0222010Expenses 2011: $87,658,7282011Expenses 2012: $109,209,2522012Revenue 2013: $126,792,497Expenses 2013: $125,630,261Net Income 2013: $1,162,2362013Revenue 2014: $131,159,567Expenses 2014: $129,217,623Net Income 2014: $1,941,9442014Revenue 2015: $143,051,139Expenses 2015: $140,145,495Net Income 2015: $2,905,6442015Revenue 2016: $144,781,892Expenses 2016: $141,066,467Net Income 2016: $3,715,4252016Revenue 2017: $155,490,930Expenses 2017: $160,572,030Net Income 2017: -$5,081,1002017Revenue 2018: $161,383,755Expenses 2018: $158,916,856Net Income 2018: $2,466,8992018Revenue 2019: $171,222,712Expenses 2019: $176,891,073Net Income 2019: -$5,668,3612019Revenue 2020: $134,804,539Expenses 2020: $133,764,676Net Income 2020: $1,039,8632020Revenue 2021: $197,886,415Expenses 2021: $170,152,764Net Income 2021: $27,733,6512021Revenue 2022: $200,242,275Expenses 2022: $205,119,896Net Income 2022: -$4,877,6212022Revenue 2023: $206,269,143Expenses 2023: $212,400,815Net Income 2023: -$6,131,6722023Revenue 2024: $203,490,270Expenses 2024: $205,775,966Net Income 2024: -$2,285,6962024

Highlighted filing

2013

Revenue$126,792,497
Expenses$125,630,261
Net Income$1,162,236
Open 2013 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2013 to Dec 31, 2013
Signed
Jun 25, 2014
Return Version
2013v3.1
Gross Receipts
$131,769,642
Mission and Program Overview

Mission

Goodwill Retail Services, Inc. ("Goodwill Retail") is a nonstock, not-for-profit Wisconsin corporation, whose sole member is goodwill industries of southeastern wisconsin, inc. ("Goodwill"), a wisconsin nonstock, not-for profit corporation with 501(c)(3) status. Goodwill retail shares the mission of its parent company, which is to provide training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence. such disabilities or disadvantages include physical or intellectual disabilities, mental health issues, skill limitations, lack of education and job preparation, communication challenges, and other socio-economic disadvantages. Goodwill pursues its mission in two ways. the first is by employing people with disabilities and disadvantages within the organization's own operations. The second is by providing social services, community programs, vocational training, transitional employment, employment services, and supportive services

Goodwill provides training, employment, and supportive services for people with disabilities or disadvantages who seek greater independence.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$25,514,145$28,438,380▲ $2,924,235
Inventories for Sale or Use$6,092,018$7,141,248▲ $1,049,230
Savings and Temporary Cash Investments$2,175,188$3,496,686▲ $1,321,498
Accounts Receivable$2,071,739$772,635▼ $1,299,104
Prepaid Expenses and Deferred Charges$550,887$521,743▼ $29,144
Cash and Non-Interest-Bearing Accounts$0$0→ $0
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0$0→ $0
Investments Program Related$0$0→ $0
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$36,403,977$40,370,692▲ $3,966,715
Other Assets Total$0$0→ $0
Liabilities
Accounts Payable and Accrued Expenses$7,624,246$10,291,186▲ $2,666,940
Other Liabilities$206,524$384,477▲ $177,953
Deferred Revenue$40,414$0▼ $40,414
Grants Payable$0$0→ $0
Mortgage Notes Payable Secured by Investment Property$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$7,871,184$10,675,663▲ $2,804,479
Net Assets / Fund Balance
Unrestricted Net Assets$28,532,793$29,695,029▲ $1,162,236
Permanently Rstr Net Assets$0$0→ $0
Temporarily Rstr Net Assets$0$0→ $0
Total Net Assets Fund Balance$28,532,793$29,695,029▲ $1,162,236
Total Liabilities and Net Assets / Fund Balance$36,403,977$40,370,692▲ $3,966,715

Asset Categories

AssetBook ValueDepreciationBasis
Leasehold Improvements$20,678,288$6,771,142$27,449,430
Equipment$5,693,845$10,217,188$15,911,033
Other Land Buildings$2,066,247$0$2,066,247
Compensation and Service Providers
Top Officer Pay42nd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Robert J KlugVice-chair--$425,333$425,333
Vicki HolschuhVice PresidentFT$231,158$104,454$335,612
Thomas RichtmanChair-$299,928$35,684$335,612
Michelle MasonDirector--$331,819$331,819
Timothy MattkeTreasurer--$256,941$256,941
Dennis McNallySecretary--$226,106$226,106
Billie TorrenttVice PresidentFT$141,860$76,715$218,575

Board Members and Trustees

NameTitle
Jacqueline L HallbergPresident
Scott DexterVice President
Andrew B FosslerDirector
Daniel MichaelDirector
Joan B FarrellAssistant Secretary
Charles J StadlerAssistant Treasurer
Vickie L VolpanoAsst Secretary - Thru 5/2013

Highest Paid Contractors

ContractorServicesLocationCompensation
Ott Development INCConstruction Service-$2,739,246
Venture Development INCConstruction Service-$1,199,565
Berengaria Gw LLCConstruction Service-$588,762
Wilson Marketing Group LLCBroker Service-$341,776
Perspective Design INCDesign Services-$218,680
Revenue and Support

Revenue Composition

Contributions and Grants
$81,388,255
Program Service Revenue
$0
Investment Income
$-10,382
Other Revenue
$45,414,624
All Other Contributions
$81,388,255
Change in Net Assets
$1,162,236

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
Yes

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Clothing and Household Goods-$63,603,899net selling price
Other Non Cash Contri Table57,195,109$15,974,647net selling price
Books and Publications-$1,744,696net selling price
Cars and Other Vehicles73$35,459net selling price
Other Non Cash Contri Table31,925$24,520net selling price
Other Non Cash Contri Table4,038$5,034net selling price
Total Noncash Contributions57,231,145$81,388,255-

Audited Revenue Reconciliation

Revenue per Audited Statements
$126,792,497
Revenue Not Reported on Form 990
$4,911,468
Total Revenue per Audited Statements
$131,703,965
Total Revenue per Form 990
$126,792,497
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$55,613,683
Other Expenses$44,760,648
Grants and Similar Amounts Paid$25,255,930
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages-$44,444,411-$44,444,411
Grants to Domestic Orgs$25,255,930--$25,255,930
Occupancy-$12,901,208-$12,901,208
Depreciation Depletion-$6,980,925-$6,980,925
Other Employee Benefits-$5,805,339-$5,805,339
Fees for Services Other-$4,429,194-$4,429,194
Office Expenses-$4,159,790-$4,159,790
Payroll Taxes-$3,734,467-$3,734,467
Advertising-$2,278,379-$2,278,379
Other Expenses-$1,792,341-$1,792,341
Travel-$1,406,957-$1,406,957
Pension Plan Contributions-$1,277,001-$1,277,001
Insurance-$411,505-$411,505
Current Officers, Directors, Trustees, and Key Employees-$352,465-$352,465
Fees for Services Legal-$168,915-$168,915
Information Technology-$166,410-$166,410
Conferences and Meetings-$69,710-$69,710
Interest-$14,221-$14,221
Fees for Services Lobbying-$394-$394
Total Functional Expenses$25,255,930$100,374,331$0$125,630,261

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$130,541,729
Expenses per Audited Statements$125,630,261
Total Expenses per Form 990$125,630,261
Expenses Not Reported on Form 990$4,911,468
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
39-0808491-501(c)(3)Grant - See Form 990, Part Iii, Line 4a.$25,255,930
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Capital Lease - Equipment$369,273
Due to Affiliated Goodwills$15,204
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Part VI, Line 11A

“Members of the Audit and Compliance Committee of the Board of Directors reviewed the Form at its June 18, 2014 Committee meeting. In addition, Members of the Full Board were provided with an electronic copy of the Form on June 25, 2014.”

Part VI-B, Line 12

“Goodwill Industries of Southeastern Wisconsin, Inc., and Affiliates ("Goodwill") maintains a conflict of interest policy ("policy"). The purpose of the policy is to protect Goodwill's interests when contemplating entering into a transaction or arrangement that might benefit the financial interest of an interested person such as an officer, director, or key employee of Goodwill. An interested person must disclose the existence of his or her financial interest and all material facts related to the proposed transaction or arrangement. After such disclosure, he or she shall recuse himself or herself during the discussion of, and the vote on, the proposed transaction, whether the transaction reflects fair market value, has no bearing on the relationship, and is in the best interest of the organization.”

Part VI-B, Line 15

“Goodwill Industries of Southeastern Wisconsin, Inc., and Affiliates ("Goodwill") compensation package includes a salary, defined contribution plan and health and welfare benefits. Goodwill engaged an independent firm to assess reasonableness of its compensation package for top management positions. The firm assessed compensation using survey data representing similar positions based on industry, revenue, number of employees and other peer group data. The report was reviewed by the Human Resources and Compensation Committee ("Committee") of the Board of Directors and compensation for Goodwill's top management positions was approved by a Committee vote.”

Filing and Contact Details

Filer

EIN
39-2040239
In Care Of
% TAMARA T JUNG
Phone
4148474200

Signing Officer

Name
Charles J Stadler
Title
Assistant Treasurer
Phone
4148474200
Signed
2014-06-25
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jacqueline L Hallberg
Formed
2001
Legal Domicile
Wi
Voting Board Members
5
Independent Board Members
5
Employees
4,643
Volunteers
0

Preparer

Preparer
Michelle L Weber
Phone
4142898200
Supplemental Narrative

Additional Explanations

Section VI, Line 19

“Goodwill Industries of Southeastern Wisconsin, Inc. and Affiliates ("Goodwill") posts its governing documents, conflict of interest policy, annual report, financial statements and Forms 990 to its website. Goodwill also makes this information, and other required disclosures, available upon request.”

Financial Statement Notes

Schedule D, Part XI

“Line 2d Cost of goods sold included on revenue statement 4,911,468”

Schedule D, Part XII

“Line 2d Cost of goods sold included on revenue statement 4,911,468”

Part X

“The Financial Accounting Standards Board issued guidance related to the uncertainty of income tax positions, which clarifies the accounting for uncertainty in income taxes recognized in an organization's financial statements and requires additional disclosure. Management determined that the guidance does not have a significant impact on the consolidated financial statements of Goodwill for the years ended December 31, 2013 and 2012. Goodwill files information returns in the U.S. Federal and the state of Wisconsin and Illinois jurisdictions. Tax years open under the Federal statute of limitations include 2010 through 2013. Tax years open under state of Wisconsin and state of Illinois statutes include 2009 through 2013. Goodwill classifies interest and penalties on underpayment of income taxes in the consolidated statement of activities as income tax expense. There were no interest or penalties incurred or recorded for the years ended December 31, 2013 and 2012.”

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IRS990/Desc0Goodwill Retail Services, Inc. ("Goodwill Retail") provides a source of income to promote the charitable mission of its parent corporation, Goodwill Industries of Southeastern Wisconsin, Inc., including that organization's numerous programs for providing training, employment, and supportive services for individuals with disabilities or disadvantages. Goodwill Retail operated 54 stores during 2013, providing employment opportunities and revenue to further Goodwill's mission. Goodwill Retail provides work opportunities for local residents, many of whom have some kind of barrier to employment - at the end of 2013, more than 2,805 people were employed. All employees receive job training on topics such as Goodwill's mission, customer service, Kaizen process improvement, 5S workplace organization, and safety. Goodwill Retail's store and donation centers provide a convenient place for people to donate previously-owned goods. During 2013, Goodwill Retail recorded 3.2 million donor transactions of household items from individuals in the communities served. Those donated items are processed by Goodwill Retail employees and sold to the general public at affordable prices in Goodwill Retail outlets. In keeping with Goodwill's re-use/recycle philosophy, Goodwill Retail makes an effort to maximize the usefulness of every item donated to Goodwill. Items that are not sold through Goodwill Retail stores are generally in poor condition (for example, torn, stained, or with broken zippers). Those items are sold either to recyclers or to foreign markets, thereby generating additional income to support Goodwill's mission-based programs and also reducing the amount of waste that otherwise would be landfilled. In 2013, Goodwill diverted 98.3 million pounds of textiles, household goods, and other items from landfills. Goodwill Retail actively participates in public assistance programs with various governmental and other not-for-profit organizations to distribute donated goods to persons in need. At every Goodwill store in southeastern Wisconsin and northern Illinois, needy persons in these programs can exchange vouchers for useful merchandise at no cost. In 2013, $251,500 in retail store vouchers were distributed to families in need. Goodwill Retail partners with nearly 40 local human services agencies to provide work opportunities for people receiving services.
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IRS990/Form990PartVIISectionAGrp/TitleTxt7ASSISTANT SECRETARY
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IRS990/Form990PartVIISectionAGrp/TitleTxt9VICE PRESIDENT
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IRS990/MissionDesc0GOODWILL RETAIL SERVICES, INC. ("GOODWILL RETAIL") IS A NONSTOCK, NOT-FOR-PROFIT WISCONSIN CORPORATION, WHOSE SOLE MEMBER IS GOODWILL INDUSTRIES OF SOUTHEASTERN WISCONSIN, INC. ("GOODWILL"), A WISCONSIN NONSTOCK, NOT-FOR-PROFIT CORPORATION WITH 501(C)(3) STATUS. GOODWILL RETAIL SHARES THE MISSION OF ITS PARENT COMPANY, WHICH IS TO PROVIDE TRAINING, EMPLOYMENT, AND SUPPORTIVE SERVICES FOR PEOPLE WITH DISABILITIES OR DISADVANTAGES WHO SEEK GREATER INDEPENDENCE. SUCH DISABILITIES OR DISADVANTAGES INCLUDE PHYSICAL OR MENTAL DISABILITIES, SKILL LIMITATIONS, LACK OF EDUCATION AND JOB PREPARATION, COMMUNICATION CHALLENGES, AND OTHER SOCIO-ECONOMIC DISADVANTAGES. GOODWILL PURSUES ITS MISSION IN TWO WAYS. THE FIRST IS BY EMPLOYING PEOPLE WITH DISABILITIES AND DISADVANTAGES WITHIN THE ORGANIZATION'S OWN OPERATIONS. THE SECOND IS BY PROVIDING SOCIAL SERVICES, COMMUNITY PROGRAMS, VOCATIONAL TRAINING, TRANSITIONAL EMPLOYMENT AND SUPPORTIVE SERVICES FOR INDIVIDUALS IN SOUTHEASTERN WISCONSIN AND NORT
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Filings

Displayed year

2013 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$40,370,692
Liabilities
$10,675,663
Net assets
$29,695,029
Revenue
$126,792,497
Expenses
$125,630,261
Net income
$1,162,236
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$154$112$42.2$203$206$2.29
2023Detailed filing. Detailed filing data is available for this year.$143$98.4$44.5$206$212$6.13
2022Detailed filing. Detailed filing data is available for this year.$139$88.6$50.6$200$205$4.88
2021Detailed filing. Detailed filing data is available for this year.$150$94.6$55.5$198$170$27.7
2020Detailed filing. Detailed filing data is available for this year.$136$107$29.7$135$134$1.04
2019Detailed filing. Detailed filing data is available for this year.$123$92.7$30.4$171$177$5.67
2018Detailed filing. Detailed filing data is available for this year.$49.4$13.8$35.6$161$159$2.47
2017Detailed filing. Detailed filing data is available for this year.$47.0$13.8$33.2$155$161$5.08
2016Detailed filing. Detailed filing data is available for this year.$51.5$13.2$38.3$145$141$3.72
2015Detailed filing. Detailed filing data is available for this year.$47.2$12.7$34.5$143$140$2.91
2014Detailed filing. Detailed filing data is available for this year.$43.2$11.6$31.6$131$129$1.94
2013Detailed filing. Detailed filing data is available for this year.$40.4$10.7$29.7$127$126$1.16
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$36.4$7.87$28.5$109
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$29.7$6.02$23.7$87.7
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$22.3$4.93$17.4$71.7