Civic Intelligence

Jackson County Visitors Bureau

990 • Fiscal year 2018 • EIN 38-2562896

Jan 01, 2018 to Dec 31, 2018 • Filed on May 10, 2019

Organization ProfileEXPERIENCEJACKSON.COM
134 West Michigan AveJackson, MI 49201

(517) 782-8221

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

48th percentile

0.06x

Higher debt load relative to assets than 48% of similar nonprofits.

2018 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2018

Liabilities / Revenue

44th percentile

0.04x

Higher debt load relative to revenue than 44% of similar nonprofits.

2018 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2018

Net Margin

30th percentile

-1.6%

Higher net margin than 30% of similar nonprofits.

2018 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2018

Top Officer Pay

42nd percentile

$0

Higher top officer pay than 42% of similar nonprofits.

Top officer pay equals 0.0% of source-year revenue.

2018 filings • 501(c)6 • $500k-$1M nonprofits • Source year 2018

Asset Growth

33rd percentile

-2.2%

Faster asset growth than 33% of similar nonprofits.

2018 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2017 to 2018

Revenue Growth

66th percentile

8.3%

Faster revenue growth than 66% of similar nonprofits.

2018 filings • 501(c)6 • $500k-$1M nonprofits • Annualized from 2017 to 2018

Balance Sheet
Liabilities / Assets48th percentile

Assets

Down

$529,944

Down $12,050 (-2.2%) from 2017

Net Assets

Down

$499,438

Down $13,432 (-2.6%) from 2017

Liabilities

Up

$30,506

Up $1,382 (+4.7%) from 2017

Revenue And Expenses
Liabilities / Revenue44th percentileNet Margin30th percentile

Revenue

Up

$856,422

Up $65,841 (+8.3%) from 2017

Expenses

Down

$869,854

Down $57,723 (-6.2%) from 2017

Net Income

Up

-$13,432

Up $123,564 (+90%) from 2017

Historical Trend

Balance Sheet Trend

Asset Growth33rd percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$1.0M$500K$0Assets 2010: $209,011Liabilities 2010: $15,309Net Assets 2010: $193,7022010Assets 2011: $288,824Liabilities 2011: $9,883Net Assets 2011: $278,9412011Assets 2012: $447,319Liabilities 2012: $26,138Net Assets 2012: $421,1812012Assets 2013: $564,233Liabilities 2013: $21,524Net Assets 2013: $542,7092013Assets 2014: $647,441Liabilities 2014: $39,746Net Assets 2014: $607,6952014Assets 2015: $661,627Liabilities 2015: $18,769Net Assets 2015: $642,8582015Assets 2016: $711,851Liabilities 2016: $61,985Net Assets 2016: $649,8662016Assets 2017: $541,994Liabilities 2017: $29,124Net Assets 2017: $512,8702017Assets 2018: $529,944Liabilities 2018: $30,506Net Assets 2018: $499,4382018Assets 2019: $581,793Liabilities 2019: $36,609Net Assets 2019: $545,1842019Assets 2020: $548,891Liabilities 2020: $57,488Net Assets 2020: $491,4032020Assets 2021: $794,788Liabilities 2021: $38,938Net Assets 2021: $755,8502021Assets 2022: $701,005Liabilities 2022: $89,821Net Assets 2022: $611,1842022Assets 2023: $832,748Liabilities 2023: $136,336Net Assets 2023: $696,4122023Assets 2024: $786,161Liabilities 2024: $0Net Assets 2024: $786,1612024

Highlighted filing

2018

Assets$529,944
Liabilities$30,506
Net Assets$499,438
Open 2018 Filing

Operations Trend

Revenue Growth66th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$1.5M$1.0M$500K$0-$500KExpenses 2010: $201,8092010Expenses 2011: $252,6532011Revenue 2012: $716,575Expenses 2012: $574,335Net Income 2012: $142,2402012Revenue 2013: $788,617Expenses 2013: $667,089Net Income 2013: $121,5282013Revenue 2014: $756,600Expenses 2014: $691,613Net Income 2014: $64,9872014Revenue 2015: $770,805Expenses 2015: $735,642Net Income 2015: $35,1632015Revenue 2016: $779,052Expenses 2016: $772,044Net Income 2016: $7,0082016Revenue 2017: $790,581Expenses 2017: $927,577Net Income 2017: -$136,9962017Revenue 2018: $856,422Expenses 2018: $869,854Net Income 2018: -$13,4322018Revenue 2019: $867,905Expenses 2019: $822,159Net Income 2019: $45,7462019Revenue 2020: $528,626Expenses 2020: $582,407Net Income 2020: -$53,7812020Revenue 2021: $940,654Expenses 2021: $676,207Net Income 2021: $264,4472021Revenue 2022: $1,102,999Expenses 2022: $1,247,665Net Income 2022: -$144,6662022Revenue 2023: $1,109,935Expenses 2023: $1,024,707Net Income 2023: $85,2282023Revenue 2024: $1,240,001Expenses 2024: $1,218,245Net Income 2024: $21,7562024

Highlighted filing

2018

Revenue$856,422
Expenses$869,854
Net Income-$13,432
Open 2018 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2018 to Dec 31, 2018
Signed
May 10, 2019
Return Version
2018v3.1
Gross Receipts
$856,422
Mission and Program Overview

Mission

The mission of the organization is to promote jackson county and its attributes to individual visitors and groups as a unique, affordable and attractive place to vacation, host an event or conduct a tour.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$385,444$334,271▼ $51,173
Accounts Receivable$55,725$81,724▲ $25,999
Land, Buildings, and Equipment, Net$80,275$81,022▲ $747
Prepaid Expenses and Deferred Charges$20,550$32,927▲ $12,377
Total Assets$541,994$529,944▼ $12,050
Liabilities
Accounts Payable and Accrued Expenses$29,124$30,506▲ $1,382
Total Liabilities$29,124$30,506▲ $1,382
Net Assets / Fund Balance
Unrestricted Net Assets$512,870$499,438▼ $13,432
Total Net Assets Fund Balance$512,870$499,438▼ $13,432
Total Liabilities and Net Assets / Fund Balance$541,994$529,944▼ $12,050

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$7,500$43,989-
Leasehold Improvements$73,522$18,742-
Compensation and Service Providers
Top Officer Pay42nd percentile

Board Members and Trustees

NameTitle
Tabitha WilliamsChair
Mindy Bradish-ortaPresident CEO
Kirsten LoganVice Chair
Amy WordenDirector
Brian RobertsDirector
Cindy AllenDirector
Diane GutenkaufDirector
Eric WendaDirector
Kelli HooverDirector
Michele DettloffDirector
Ted ChristoffDirector
Heather PriceSecretary
Janet RochefortTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$856,345
Investment Income
$27
Other Revenue
$50
Change in Net Assets
$-13,432

Audited Revenue Reconciliation

Revenue per Audited Statements
$856,422
Total Revenue per Audited Statements
$856,422
Total Revenue per Form 990
$856,422
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$869,854
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Salaries, Compensation, and Employee Benefits$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Advertising$471,402--$471,402
Payments to Affiliates$297,721--$297,721
Occupancy$30,000--$30,000
Depreciation Depletion$12,564--$12,564
Other Expenses$5,222--$5,222
Fees for Services Accounting$4,700--$4,700
Travel$3,114--$3,114
All Other Expenses$2,894--$2,894
Fees for Services Legal$1,973--$1,973
Insurance$1,670--$1,670
Information Technology$473--$473
Office Expenses$130--$130
Total Functional Expenses$869,854$0$0$869,854

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$869,854
Total Expenses per Audited Statements$869,854
Total Expenses per Form 990$869,854
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990 governing body review Part VI line 11

“The form 990 is provided to the board members at a scheduled meeting. After review, and and suggested revisions if required, the return is directed to the appropriate individual for timely filing with the irs.”

Conflict of interest policy compliance Part VI line 12C

“All board members are required to complete a conflict of interest form on an annual basis.”

CEO executive director top management comp Part VI line 15A

“The executive committee reviews the compensation of the president/ceo during an annual review process. This committee recomendation is then presented to the full board for approval.”

Governing documents etc available to public Part VI line 19

“UPON REQUEST.”

Filing and Contact Details

Filer

Filer Name
Jackson County Visitor Bureau
EIN
38-2562896
Address
134 WEST MICHIGAN AVE, JACKSON, MI 49201
Doing Business As
Experience Jackson

Signing Officer

Name
Mindy Bradish-orta
Title
President CEO
Phone
5177828221
Signed
2019-05-10
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Mindy Bradish-orta
Formed
1984
Legal Domicile
Mi
Voting Board Members
12
Independent Board Members
12
Employees
0
Volunteers
3

Preparer

Firm
Markowski & Company CPAs
Address
2880 Spring Arbor Road, Jackson, MI 49203
Preparer
Randall D Biddix
Phone
5177829351
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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/OtherExpensesGrp/TotalAmt14995
IRS990/OtherExpensesGrp/TotalAmt225496
IRS990/OtherExpensesGrp/TotalAmt35222
IRS990/OtherRevenueMiscGrp/BusinessCd0900099
IRS990/OtherRevenueMiscGrp/Desc0MISC INCOME
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt050
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt050
IRS990/OtherRevenueTotalAmt050
IRS990/OtherWebsiteInd0X
IRS990/PartialLiquidationInd0false
IRS990/PaymentsToAffiliatesGrp/ProgramServicesAmt0297721
IRS990/PaymentsToAffiliatesGrp/TotalAmt0297721
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt020550
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt032927
IRS990/PrincipalOfficerNm0MINDY BRADISH-ORTA
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/BusinessCd0561000
IRS990/ProgramServiceRevenueGrp/BusinessCd1561000
IRS990/ProgramServiceRevenueGrp/Desc0HOTELMOTEL ASSESSMENTS
IRS990/ProgramServiceRevenueGrp/Desc1PROGRAM REVENUE
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt0828539
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt127806
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt0828539
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt127806
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYInvestmentIncomeAmt049
IRS990/PYOtherExpensesAmt0927577
IRS990/PYProgramServiceRevenueAmt0790532
IRS990/PYRevenuesLessExpensesAmt0-136996
IRS990/PYTotalExpensesAmt0927577
IRS990/PYTotalRevenueAmt0790581
IRS990/ReconcilationRevenueExpnssAmt0-13432
IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0false
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/ReportInvestmentsOtherSecInd0false
IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0false
IRS990/ReportOtherLiabilitiesInd0false
IRS990/ReportProgramRelatedInvstInd0false
IRS990/RevenueAmt0856422
IRS990/ScheduleBRequiredInd0false
IRS990ScheduleD/EquipmentGrp/BookValueAmt07500
IRS990ScheduleD/EquipmentGrp/DepreciationAmt043989
IRS990ScheduleD/EquipmentGrp/InvestmentCostOrOtherBasisAmt051489
IRS990ScheduleD/ExpensesSubtotalAmt0869854
IRS990ScheduleD/LeaseholdImprovementsGrp/BookValueAmt073522
IRS990ScheduleD/LeaseholdImprovementsGrp/DepreciationAmt018742
IRS990ScheduleD/LeaseholdImprovementsGrp/InvestmentCostOrOtherBasisAmt092264
IRS990ScheduleD/RevenueSubtotalAmt0856422
IRS990ScheduleD/TotalBookValueLandBuildingsAmt081022
IRS990ScheduleD/TotalExpensesPerForm990Amt0869854
IRS990ScheduleD/TotalRevenuePerForm990Amt0856422
IRS990ScheduleD/TotalRevEtcAuditedFinclStmtAmt0856422
IRS990ScheduleD/TotExpnsEtcAuditedFinclStmtAmt0869854
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE FORM 990 IS PROVIDED TO THE BOARD MEMBERS AT A SCHEDULED MEETING. AFTER REVIEW, AND AND SUGGESTED REVISIONS IF REQUIRED, THE RETURN IS DIRECTED TO THE APPROPRIATE INDIVIDUAL FOR TIMELY FILING WITH THE IRS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1ALL BOARD MEMBERS ARE REQUIRED TO COMPLETE A CONFLICT OF INTEREST FORM ON AN ANNUAL BASIS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2THE EXECUTIVE COMMITTEE REVIEWS THE COMPENSATION OF THE PRESIDENT/CEO DURING AN ANNUAL REVIEW PROCESS. THIS COMMITTEE RECOMENDATION IS THEN PRESENTED TO THE FULL BOARD FOR APPROVAL.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Form 990 governing body review Part VI line 11
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Conflict of interest policy compliance Part VI line 12c
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2CEO executive director top management comp Part VI line 15a
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3Governing documents etc available to public Part VI line 19
IRS990/SchoolOperatingInd0false
IRS990/SignificantChangeInd0false
IRS990/SignificantNewProgramSrvcInd0false
IRS990/StatesWhereCopyOfReturnIsFldCd0MI
IRS990/SubjectToExcsTaxNetInvstIncInd0false
IRS990/SubjectToProxyTaxInd0false
IRS990/SubjToTaxRmnrtnExPrchtPymtInd0false
IRS990/TaxablePartyNotificationInd0false
IRS990/TaxExemptBondsInd0false
IRS990/TempOrPermanentEndowmentsInd0false
IRS990/TerminateOperationsInd0false
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IRS990/TotalAssetsEOYAmt0529944
IRS990/TotalAssetsGrp/BOYAmt0541994
IRS990/TotalAssetsGrp/EOYAmt0529944
IRS990/TotalCompGreaterThan150KInd0false
IRS990/TotalEmployeeCnt00
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt00
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt0869854
IRS990/TotalFunctionalExpensesGrp/TotalAmt0869854
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt029124
IRS990/TotalLiabilitiesEOYAmt030506
IRS990/TotalLiabilitiesGrp/BOYAmt029124
IRS990/TotalLiabilitiesGrp/EOYAmt030506
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt0512870
IRS990/TotalNetAssetsFundBalanceGrp/EOYAmt0499438
IRS990/TotalOtherCompensationAmt00
IRS990/TotalProgramServiceExpensesAmt0869854
IRS990/TotalProgramServiceRevenueAmt0856345
IRS990/TotalReportableCompFromOrgAmt00
IRS990/TotalRevenueGrp/ExclusionAmt00
IRS990/TotalRevenueGrp/RelatedOrExemptFuncIncomeAmt0856422
IRS990/TotalRevenueGrp/TotalRevenueColumnAmt0856422
IRS990/TotalRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/TotalVolunteersCnt03
IRS990/TotLiabNetAssetsFundBalanceGrp/BOYAmt0541994
IRS990/TotLiabNetAssetsFundBalanceGrp/EOYAmt0529944
IRS990/TotReportableCompRltdOrgAmt00
IRS990/TransactionWithControlEntInd0false
IRS990/TravelGrp/ProgramServicesAmt03114
IRS990/TravelGrp/TotalAmt03114
IRS990/TypeOfOrganizationCorpInd0X
IRS990/UnrelatedBusIncmOverLimitInd0false
IRS990/UnrestrictedNetAssetsGrp/BOYAmt0512870
IRS990/UnrestrictedNetAssetsGrp/EOYAmt0499438
IRS990/UponRequestInd0X
IRS990/VotingMembersGoverningBodyCnt012
IRS990/VotingMembersIndependentCnt012
IRS990/WebsiteAddressTxt0EXPERIENCEJACKSON.COM
IRS990/WhistleblowerPolicyInd0true
ReturnHeader/BuildTS02019-02-21 02:37:17Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd0true
ReturnHeader/BusinessOfficerGrp/PersonNm0MINDY BRADISH-ORTA
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0PRESIDENT CEO
ReturnHeader/BusinessOfficerGrp/PhoneNum05177828221
ReturnHeader/BusinessOfficerGrp/SignatureDt02019-05-10
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0JACKSON COUNTY VISITOR BUREAU
ReturnHeader/Filer/BusinessNameControlTxt0JACK
ReturnHeader/Filer/EIN0382562896
ReturnHeader/Filer/USAddress/AddressLine1Txt0134 WEST MICHIGAN AVE
ReturnHeader/Filer/USAddress/CityNm0JACKSON
ReturnHeader/Filer/USAddress/StateAbbreviationCd0MI
ReturnHeader/Filer/USAddress/ZIPCd049201
ReturnHeader/FilingSecurityInformation/AtSubmissionCreationDeviceId0A2355030306811033849A597D45D243BDB2F9681
ReturnHeader/FilingSecurityInformation/AtSubmissionFilingDeviceId0A2355030306811033849A597D45D243BDB2F9681
ReturnHeader/FilingSecurityInformation/FederalOriginalSubmissionId04008342019130r31rgnn
ReturnHeader/FilingSecurityInformation/FederalOriginalSubmissionIdDt02019-05-10
ReturnHeader/FilingSecurityInformation/FilingLicenseTypeCd0P
ReturnHeader/FilingSecurityInformation/IPAddress/IPv4AddressTxt050.76.178.189
ReturnHeader/FilingSecurityInformation/IPDt02019-05-10
ReturnHeader/FilingSecurityInformation/IPTm008:39:23
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0261586024
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0Markowski & Company CPAs
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt02880 Spring Arbor Road
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0Jackson
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0MI
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd049203
ReturnHeader/PreparerPersonGrp/PhoneNum05177829351
ReturnHeader/PreparerPersonGrp/PreparationDt02019-05-10
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0Randall D Biddix
ReturnHeader/ReturnTs02019-05-10T08:33:24-04:00
ReturnHeader/ReturnTypeCd0990
ReturnHeader/TaxPeriodBeginDt02018-01-01
ReturnHeader/TaxPeriodEndDt02018-12-31
ReturnHeader/TaxYr02018

Document Assets

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Filings

Displayed year

2018 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$529,944
Liabilities
$30,506
Net assets
$499,438
Revenue
$856,422
Expenses
$869,854
Net income
-$13,432
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$0.79$0.00$0.79$1.24$1.22$0.02
2023Detailed filing. Detailed filing data is available for this year.$0.83$0.14$0.70$1.11$1.02$0.09
2022Detailed filing. Detailed filing data is available for this year.$0.70$0.09$0.61$1.10$1.25$0.14
2021Detailed filing. Detailed filing data is available for this year.$0.79$0.04$0.76$0.94$0.68$0.26
2020Detailed filing. Detailed filing data is available for this year.$0.55$0.06$0.49$0.53$0.58$0.05
2019Detailed filing. Detailed filing data is available for this year.$0.58$0.04$0.55$0.87$0.82$0.05
2018Detailed filing. Detailed filing data is available for this year.$0.53$0.03$0.50$0.86$0.87$0.01
2017Detailed filing. Detailed filing data is available for this year.$0.54$0.03$0.51$0.79$0.93$0.14
2016Detailed filing. Detailed filing data is available for this year.$0.71$0.06$0.65$0.78$0.77$0.01
2015Detailed filing. Detailed filing data is available for this year.$0.66$0.02$0.64$0.77$0.74$0.04
2014Detailed filing. Detailed filing data is available for this year.$0.65$0.04$0.61$0.76$0.69$0.06
2013Detailed filing. Detailed filing data is available for this year.$0.56$0.02$0.54$0.79$0.67$0.12
2012Summary only. Only limited summary data is available for this year.$0.45$0.03$0.42$0.72$0.57$0.14
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.29$0.01$0.28$0.25
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.21$0.02$0.19$0.20