Civic Intelligence

Goodwill Industries of West Michigan Inc.

990 • Fiscal year 2023 • EIN 38-1357148

Jan 01, 2023 to Dec 31, 2023 • Filed on Jun 07, 2024

Organization ProfileWWW.GOODWILLWM.ORG

View Organization Page

271 E Apple AvenueMuskegon, MI 49442-3408

(231) 722-7871

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

56th percentile

0.28x

Higher debt load relative to assets than 56% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2023

Liabilities / Revenue

57th percentile

0.40x

Higher debt load relative to revenue than 57% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2023

Net Margin

72nd percentile

15%

Higher net margin than 72% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2023

Top Officer Pay

40th percentile

$219,993

Higher top officer pay than 40% of similar nonprofits.

Top officer pay equals 0.7% of source-year revenue.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2023

Asset Growth

36th percentile

2.3%

Faster asset growth than 36% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2022 to 2023

Revenue Growth

80th percentile

28%

Faster revenue growth than 80% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2022 to 2023

Balance Sheet
Liabilities / Assets56th percentile

Assets

Up

$46,076,795

Up $1,016,605 (+2.3%) from 2022

Net Assets

Up

$32,971,967

Up $5,676,694 (+21%) from 2022

Liabilities

Down

$13,104,828

Down $4,660,089 (-26%) from 2022

Revenue And Expenses
Liabilities / Revenue57th percentileNet Margin72nd percentile

Revenue

Up

$32,990,341

Up $7,245,466 (+28%) from 2022

Expenses

Up

$28,044,955

Up $3,273,809 (+13%) from 2022

Net Income

Up

$4,945,386

Up $3,971,657 (+408%) from 2022

Historical Trend

Balance Sheet Trend

Asset Growth36th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$60M$40M$20M$0Assets 2010: $17,966,611Liabilities 2010: $5,438,644Net Assets 2010: $12,527,9672010Assets 2011: $19,484,727Liabilities 2011: $5,308,208Net Assets 2011: $14,176,5192011Assets 2012: $21,946,804Liabilities 2012: $5,049,405Net Assets 2012: $16,897,3992012Assets 2013: $23,566,147Liabilities 2013: $4,740,299Net Assets 2013: $18,825,8482013Assets 2014: $24,960,693Liabilities 2014: $4,451,850Net Assets 2014: $20,508,8432014Assets 2015: $28,749,698Liabilities 2015: $7,374,525Net Assets 2015: $21,375,1732015Assets 2016: $29,790,492Liabilities 2016: $7,143,454Net Assets 2016: $22,647,0382016Assets 2017: $31,158,203Liabilities 2017: $6,532,355Net Assets 2017: $24,625,8482017Assets 2018: $31,128,976Liabilities 2018: $6,246,910Net Assets 2018: $24,882,0662018Assets 2019: $33,534,219Liabilities 2019: $6,288,309Net Assets 2019: $27,245,9102019Assets 2020: $32,014,054Liabilities 2020: $5,811,070Net Assets 2020: $26,202,9842020Assets 2021: $34,346,585Liabilities 2021: $5,324,390Net Assets 2021: $29,022,1952021Assets 2022: $45,060,190Liabilities 2022: $17,764,917Net Assets 2022: $27,295,2732022Assets 2023: $46,076,795Liabilities 2023: $13,104,828Net Assets 2023: $32,971,9672023Assets 2024: $44,906,112Liabilities 2024: $11,306,082Net Assets 2024: $33,600,0302024

Highlighted filing

2023

Assets$46,076,795
Liabilities$13,104,828
Net Assets$32,971,967
Open 2023 Filing

Operations Trend

Revenue Growth80th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$40M$30M$20M$10M$0-$10MExpenses 2010: $17,189,2832010Expenses 2011: $18,316,0922011Expenses 2012: $18,274,7212012Revenue 2013: $20,784,393Expenses 2013: $19,229,865Net Income 2013: $1,554,5282013Revenue 2014: $21,477,548Expenses 2014: $19,783,842Net Income 2014: $1,693,7062014Revenue 2015: $20,696,309Expenses 2015: $19,684,961Net Income 2015: $1,011,3482015Revenue 2016: $21,599,645Expenses 2016: $20,273,259Net Income 2016: $1,326,3862016Revenue 2017: $20,781,469Expenses 2017: $19,945,257Net Income 2017: $836,2122017Revenue 2018: $22,428,554Expenses 2018: $21,229,641Net Income 2018: $1,198,9132018Revenue 2019: $23,157,009Expenses 2019: $22,491,447Net Income 2019: $665,5622019Revenue 2020: $20,135,082Expenses 2020: $22,318,280Net Income 2020: -$2,183,1982020Revenue 2021: $24,966,806Expenses 2021: $23,150,135Net Income 2021: $1,816,6712021Revenue 2022: $25,744,875Expenses 2022: $24,771,146Net Income 2022: $973,7292022Revenue 2023: $32,990,341Expenses 2023: $28,044,955Net Income 2023: $4,945,3862023Revenue 2024: $30,331,883Expenses 2024: $30,111,685Net Income 2024: $220,1982024

Highlighted filing

2023

Revenue$32,990,341
Expenses$28,044,955
Net Income$4,945,386
Open 2023 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2023 to Dec 31, 2023
Signed
Jun 7, 2024
Return Version
2023v5.0
Gross Receipts
$38,047,548
Mission and Program Overview

Mission

Goodwill industries of west michigan's (giwm) mission is to provide work opportunities, skill development, and family strengthening resources in all communities it serves. Goodwill offers a broad range of employment and training programs and services to fulfill a diverse set of community needs. By helping people train for, find, and keep good jobs, goodwill provides hope, pride, and self-sufficiency to people with disabilities and other barriers to employment. Goodwill believes that work has the power to transform lives by building self-confidence, independence, and a sense of place in the community. Goodwill also provides support services such as financial literacy and free tax preparation assistance. For a full description of goodwill's programs and services, please visit goodwillwm.org.

Goodwill industries of west michigan's mission is changing lives through the power of work.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$10,284,708$14,445,588▲ $4,160,880
Investments Program Related$14,410,547$10,670,032▼ $3,740,515
Savings and Temporary Cash Investments$3,126,395$4,962,690▲ $1,836,295
Accounts Receivable$534,723$536,675▲ $1,952
Inventories for Sale or Use$327,275$378,818▲ $51,543
Prepaid Expenses and Deferred Charges$478,165$328,798▼ $149,367
Cash and Non-Interest-Bearing Accounts$39,164$38,327▼ $837
Total Assets$45,060,190$46,076,795▲ $1,016,605
Other Assets Total$15,859,213$14,715,867▼ $1,143,346
Liabilities
Other Liabilities$9,163,776$7,747,455▼ $1,416,321
Mortgage Notes Payable Secured by Investment Property$7,453,333$3,381,198▼ $4,072,135
Accounts Payable and Accrued Expenses$1,147,808$1,976,175▲ $828,367
Total Liabilities$17,764,917$13,104,828▼ $4,660,089
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$27,295,273$32,971,967▲ $5,676,694
Total Net Assets Fund Balance$27,295,273$32,971,967▲ $5,676,694
Total Liabilities and Net Assets / Fund Balance$45,060,190$46,076,795▲ $1,016,605

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$8,263,485$8,022,540$16,286,025
Other Land Buildings$4,776,441-$4,776,441
Equipment$393,805$2,639,461$3,033,266
Land$1,011,857-$1,011,857
Investment Program Related Org$10,670,032--
Other Assets Org$7,672,402--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2023$3,195,437-▲ $516,798-$3,543,465
2022$4,033,830-▼ $672,933-$3,195,437
2021$3,680,280-▲ $508,636-$4,033,830
2020$3,373,542-▲ $454,734-$3,680,280
2019$2,892,097-▲ $607,224-$3,373,542
Compensation and Service Providers
Top Officer Pay40th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jeanette HoyerPresident & CEOFT$177,641$42,352$219,993
Rick SnellenbergerChief Financial OfficerFT$124,852$39,986$164,838
Nicholas CarlsonSustainability DirectorFT$108,000$37,675$145,675
Kristin GarrisCWOFT$131,178$12,658$143,836
Ryan RisleyOperations DirectorFT$105,391$10,159$115,550

Board Members and Trustees

NameTitle
Diana OsbornBoard Chair
Alan SteinmanFirst Vice Chair
Nancy MillerSecond Vice Chair
Bruce SpoelmanBoard Member
Clinton ToddBoard Member
Cyndi LangloisBoard Member
David TimmerBoard Member
George JohnsonBoard Member
Harold BurrellBoard Member
Kaslena HusseyBoard Member
Michael MuskovinBoard Member
Paul GilbertBoard Member
Todd BramerBoard Member
Tom DakeBoard Member
Janelle MairSecretary
Revenue and Support

Revenue Composition

Contributions and Grants
$9,524,995
Program Service Revenue
$22,434,913
Investment Income
$887,039
Other Revenue
$143,394
All Other Contributions
$7,468,483
Change in Net Assets
$4,945,386

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
Yes

Noncash Contributions

Contribution TypeReported AmountValuation Method
Clothing and Household Goods$4,792,900Processing Cost Incurred
Books and Publications$137,140Processing Cost Incurred
Total Noncash Contributions$4,930,040-
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$14,372,199
Other Expenses$13,672,756
Total Fundraising Expense$4,866
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$9,767,812$1,316,628-$11,084,440
Occupancy$3,490,239$289,700-$3,779,939
Other Employee Benefits$1,306,812$150,655-$1,457,467
Fees for Services Other$985,141$63,331$240$1,048,712
Payroll Taxes$801,393$137,095-$938,488
Depreciation Depletion$556,689$293,399-$850,088
All Other Expenses$462,590$291,202$20$753,812
Pension Plan Contributions$383,110$123,865-$506,975
Current Officers, Directors, Trustees, and Key Employees-$384,829-$384,829
Other Expenses$322,836$3,486$4,460$326,322
Insurance$157,604$75,593-$233,197
Travel$85,536$17,851-$103,387
Fees for Service Investment Mgmnt Fees-$78,418-$78,418
Advertising$19,600$21,681$146$41,427
Fees for Services Legal$26,535$10,184-$36,719
Fees for Services Accounting-$27,700-$27,700
Conferences and Meetings-$13,405-$13,405
Total Functional Expenses$24,487,789$3,552,300$4,866$28,044,955
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Obligation$7,747,455
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 is presented to the board members for their review prior to filing.”

Form 990, Part VI, Section B, Line 12C

“The board members receive the conflict of interest policy, statement of values & code of ethics and a board member policy acknowlegement document that is then signed stating that the member has reviewed the policy and is in compliance.”

Form 990, Part VI, Section B, Line 15

“Surveys (mercer/michigan non-profit comp survey/charity navigator/employers assoc/ gii, maro ) and studies are reviewed regarding compensation of ceo's and officers at non-profit entities of like size - the review is done with the executive committee (independent) for recommendation to the board of directors.”

Form 990, Part VI, Section C, Line 19

“Financial statements are published in the goodwill industries of west michigan annual report and are available for public viewing.”

Filing and Contact Details

Filer

Filer Name
Goodwill Industries
EIN
38-1357148
Phone
2317227871
Address
271 E APPLE AVENUE, MUSKEGON, MI 49442-3408

Signing Officer

Name
Jeanette Hoyer
Title
President & CEO
Phone
2317227871
Signed
2024-06-07
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jeanette Hoyer
Formed
1950
Legal Domicile
Mi
Voting Board Members
15
Independent Board Members
15
Employees
665
Volunteers
168

Preparer

Firm
Rehmann Robson LLC
Address
570 SEMINOLE RD STE 200, MUSKEGON, MI 49444
Preparer
Jeffrey E Hert CPA
Phone
2317399441
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

“Change in value of beneficial interest in assets 482,743.”

Form 990, Part XII, Line 2C

“Organization has a resource committee that oversees the audit process.”

Financial Statement Notes

PART V, LINE 4:

“To provide grant funding to programs based upon acceptance of applications received, reviewed and chosen by the mission services committee.”

PART X, LINE 2:

“The organization analyzes its income tax filing positions in the jurisdictions where it is required to file income tax returns, as well as all open tax years in these jurisdictions, to identify potential uncertain tax positions. The organization has evaluated its income tax filing positions for fiscal years 2020 through 2023, the years which remain subject to examination as of december 31, 2023. The organization concluded that there are no significant uncertain tax positions requiring recognition in these financial statements. The organization does not expect the total amount of unrecognized tax benefits ("utb") (e.g. Tax deductions, exclusions, or credits claimed or expected to be claimed) to significantly change in the next twelve months. The organization does not have any amounts accrued for interest and penalties related to utb at december 31, 2023 or 2022, and is not aware of any claims for such amounts by federal or state income tax authorities.”

Raw XML AppendixShowing 400 of 753 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0GOODWILL INDUSTRIES OF WEST MICHIGAN'S MISSION IS CHANGING LIVES THROUGH THE POWER OF WORK.
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IRS990/Desc0RETAIL AND DONATED GOODS PROGRAM SERVICES GOODWILL INDUSTRIES OF WEST MICHIGAN ACCEPTS DONATED CLOTHING AND OTHER HOUSEHOLD GOODS FROM THE PUBLIC AND SELLS THESE DONATIONS AT GOODWILL'S 18 COMMUNITY-BASED RETAIL AND OUTLET STORES, AS WELL AS ONLINE. THE REVENUE FROM THE SALE OF THESE GOODS SUPPORTS GOODWILL'S MISSION-BASED EMPLOYMENT AND TRAINING PROGRAMS AND SERVICES. GOODWILL'S RETAIL DIVISION ALSO PROVIDES TIME-LIMITED ON-THE-JOB TRAINING AND WORK EXPERIENCE FOR PEOPLE ENROLLED IN GOODWILL PROGRAMMING. CLOTHING AND OTHER GOODS NOT SUITABLE FOR RESALE IN GOODWILL STORES ARE SORTED AND SOLD TO VARIOUS RECYCLERS OR SALVAGE BROKERS FOR THE GREATEST VALUE, DIVERTING AS MUCH AS POSSIBLE FROM THE WASTE STREAM. GOODWILL IS FOCUSED ON MAXIMIZING DONATION VALUE FOR ITS MISSION-BASED WORKFORCE DEVELOPMENT SERVICES, AS WELL AS REDUCING WASTE. IN 2023, GOODWILL INDUSTRIES OF WEST MICHIGAN DIVERTED OVER 11 MILLION POUNDS OF MATERIAL FROM LOCAL LANDFILLS.
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IRS990/Form990PartVIISectionAGrp/PersonNm1ALAN STEINMAN
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IRS990/Form990PartVIISectionAGrp/PersonNm3JANELLE MAIR
IRS990/Form990PartVIISectionAGrp/PersonNm4HAROLD BURRELL
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IRS990/Form990PartVIISectionAGrp/PersonNm6PAUL GILBERT
IRS990/Form990PartVIISectionAGrp/PersonNm7GEORGE JOHNSON
IRS990/Form990PartVIISectionAGrp/PersonNm8KASLENA HUSSEY
IRS990/Form990PartVIISectionAGrp/PersonNm9TODD BRAMER
IRS990/Form990PartVIISectionAGrp/PersonNm10DAVID TIMMER
IRS990/Form990PartVIISectionAGrp/PersonNm11MICHAEL MUSKOVIN
IRS990/Form990PartVIISectionAGrp/PersonNm12CYNDI LANGLOIS
IRS990/Form990PartVIISectionAGrp/PersonNm13BRUCE SPOELMAN
IRS990/Form990PartVIISectionAGrp/PersonNm14CLINTON TODD
IRS990/Form990PartVIISectionAGrp/PersonNm15JEANETTE HOYER
IRS990/Form990PartVIISectionAGrp/PersonNm16RICK SNELLENBERGER
IRS990/Form990PartVIISectionAGrp/PersonNm17KRISTIN GARRIS
IRS990/Form990PartVIISectionAGrp/PersonNm18NICHOLAS CARLSON
IRS990/Form990PartVIISectionAGrp/PersonNm19RYAN RISLEY
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt18108000
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IRS990/Form990PartVIISectionAGrp/TitleTxt0BOARD CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt1FIRST VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt2SECOND VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt3SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt4BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt7BOARD MEMBER
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IRS990/Form990PartVIISectionAGrp/TitleTxt9BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt10BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt11BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt12BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt13BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt14BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt15PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt16CHIEF FINANCIAL OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt17CWO
IRS990/Form990PartVIISectionAGrp/TitleTxt18SUSTAINABILITY DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19OPERATIONS DIRECTOR
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IRS990/MinutesOfCommitteesInd01
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IRS990/MissionDesc0GOODWILL BELIEVES THAT WORK HAS THE POWER TO TRANSFORM LIVES AND PLAYS A CRITICAL ROLE IN ACHIEVING SECURITY, INDEPENDENCE, SELF-WORTH, PRIDE, AND RESPECT. GOODWILL'S VISION IS THAT EVERY PERSON HAS A PATHWAY TO MEANINGFUL AND SUSTAINING WORK. THE AGENCY OFFERS A BROAD RANGE OF JOB TRAINING PROGRAMS AND EMPLOYMENT PLACEMENT SERVICES TO FULFILL A DIVERSE SET OF COMMUNITY NEEDS, AND ALSO PROVIDES WRAPAROUND SUPPORT SERVICES SUCH AS MONEY MANAGEMENT TRAINING, FREE TAX PREPARATION ASSISTANCE, AND COMMUNITY RESOURCE REFERRALS. FOR A FULL DESCRIPTION OF GOODWILL'S MISSION-BASED PROGRAMS AND SERVICES, PLEASE VISIT GOODWILLWM.ORG.
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IRS990/OccupancyGrp/TotalAmt03779939
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IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0150655
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IRS990/OtherEmployeeBenefitsGrp/TotalAmt01457467
IRS990/OtherExpensesGrp/Desc0COST OF GOODS SOLD
IRS990/OtherExpensesGrp/Desc1SUPPLIES
IRS990/OtherExpensesGrp/Desc2MISCELLANEOUS
IRS990/OtherExpensesGrp/Desc3POSTAGE & SHIPPING
IRS990/OtherExpensesGrp/FundraisingAmt04460
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt0149775
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt1103503
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt23486
IRS990/OtherExpensesGrp/ProgramServicesAmt04899257
IRS990/OtherExpensesGrp/ProgramServicesAmt1898866
IRS990/OtherExpensesGrp/ProgramServicesAmt2323769
IRS990/OtherExpensesGrp/ProgramServicesAmt3322836
IRS990/OtherExpensesGrp/TotalAmt04899257
IRS990/OtherExpensesGrp/TotalAmt11053101
IRS990/OtherExpensesGrp/TotalAmt2427272
IRS990/OtherExpensesGrp/TotalAmt3326322
IRS990/OtherLiabilitiesGrp/BOYAmt09163776
IRS990/OtherLiabilitiesGrp/EOYAmt07747455
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IRS990/OtherSalariesAndWagesGrp/TotalAmt011084440
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IRS990/PayrollTaxesGrp/TotalAmt0938488
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IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0383110
IRS990/PensionPlanContributionsGrp/TotalAmt0506975
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IRS990/PoliticalCampaignActyInd00
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IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0328798
IRS990/PrincipalOfficerNm0JEANETTE HOYER
IRS990/ProfessionalFundraisingInd00
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IRS990/ProgramServiceRevenueGrp/BusinessCd1624310
IRS990/ProgramServiceRevenueGrp/BusinessCd2624310
IRS990/ProgramServiceRevenueGrp/Desc0RETAIL & DONATED GOODS PROGRAM
IRS990/ProgramServiceRevenueGrp/Desc1WORKFORCE DEVELOPMENT SERVICES
IRS990/ProgramServiceRevenueGrp/Desc2INDUSTRIAL & COMMERCIAL SERVICES
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt019411488
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt12181972
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt2673416
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt019411488
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt12181972
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt2841453
IRS990/ProgramServiceRevenueGrp/UnrelatedBusinessRevenueAmt0168037
IRS990/ProgSrvcAccomActy2Grp/Desc0INDUSTRIAL, JANITORIAL, AND SUSTAINABILITY/RECYCLING SERVICES GOODWILL INDUSTRIES OF WEST MICHIGAN CREATES EMPLOYMENT AND JOB TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT, BY PROVIDING CONTRACT WORK TO AREA BUSINESSES AND OTHER COMMUNITY PARTNERS. THESE CONTRACTS OFFER A VARIETY OF PAID WORK OPPORTUNITIES AND TRAINING EXPERIENCES FOR PERSONS ENROLLED IN A VARIETY OF GOODWILL EMPLOYMENT PROGRAMS. GOODWILL'S INDUSTRIAL SERVICES DIVISION PROVIDES MANUFACTURING OUTSOURCING SERVICES TO A VARIETY OF AREA BUSINESSES. SERVICES INCLUDE PARTS ASSEMBLY, SECONDARY OPERATIONS, SORTING/COLLATING, KITTING, PACKAGING, AND OTHER CUSTOM PROJECTS. GOODWILL'S INDUSTRIAL SERVICES DIVISION IS ISO 9001:2015 CERTIFIED AN INTERNATIONAL QUALITY MANAGEMENT SYSTEM OF REGULATORY REQUIREMENTS RECOGNIZED, AND OFTEN REQUIRED, BY AREA MANUFACTURERS SEEKING OUTSOURCE SERVICES. GOODWILL'S JANITORIAL SERVICES DIVISION PROVIDES COMPREHENSIVE JANITORIAL SERVICES, COMMERCIAL FLOOR CARE, AND CARPET CLEANING TO A VARIETY OF AREA BUSINESSES. GOODWILL'S SUSTAINABILITY/RECYCLING SERVICES HELPS AREA BUSINESS AND MANUFACTURERS MANAGE SURPLUS CORPORATE ASSETS SUCH AS OFFICE ELECTRONICS AND COMPUTERS, FURNITURE, OBSOLETE EQUIPMENT OR MACHINERY, AND OTHER SUPPLIES IN AN ENVIRONMENTALLY RESPONSIBLE WAY. THROUGH A COMBINATION OF RECYCLING AND REUSE PRACTICES, GOODWILL ENSURES EACH DONATED ASSET REACHES ITS BEST DESTINATION FOR MAXIMUM VALUE AND MINIMAL WASTE. THE DIVISION ALSO PROVIDES FREE COMPUTER AND TV RECYCLING TO THE COMMUNITY. COMPUTERS, TVS, AND OTHER COMPUTER-RELATED ELECTRONICS ARE COLLECTED AT GOODWILL RETAIL & DONATION LOCATIONS AND REFURBISHED OR RECYCLED. THE PROGRAM DIVERTS MILLIONS OF POUNDS OF WASTE FROM MICHIGAN LANDFILLS AND PROVIDES JOB AND TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER DISADVANTAGES. IN 2023, GOODWILL INDUSTRIES OF WEST MICHIGAN RECYCLED OVER 1 MILLION POUNDS OF MATERIAL IN THE FORM OF SCRAP METAL, CARDBOARD, AND ELECTRONICS.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt01419821
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt0673416
IRS990/ProgSrvcAccomActy3Grp/Desc0WORKFORCE DEVELOPMENT SERVICES GOODWILL INDUSTRIES OF WEST MICHIGAN PROVIDES JOB TRAINING AND CAREER SERVICES, AS WELL AS JOB PLACEMENT OPPORTUNITIES AND POST-EMPLOYMENT SUPPORT TO INDIVIDUALS WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT. IN 2023, GOODWILL SERVED 3,735 PEOPLE 468 OF WHOM WERE PLACED INTO COMPETITIVE EMPLOYMENT. GOODWILL OFFERS A BROAD RANGE OF MISSION-BASED TRAINING PROGRAMS AND SERVICES TO FULFILL A DIVERSE SET OF COMMUNITY NEEDS. SOME PEOPLE FIND THEIR WAY TO GOODWILL BECAUSE OF LIMITED SKILLS OR WORK HISTORY, SOME HAVE PHYSICAL OR DEVELOPMENTAL DISABILITIES, WHILE OTHERS ARE REFERRED BY COLLABORATING PARTNER ORGANIZATIONS. GOODWILL COLLABORATES AND PARTNERS WITH A VARIETY OF OTHER ORGANIZATIONS AND BUSINESSES IN THE COMMUNITY TO ENHANCE AND BROADEN OPPORTUNITIES AND SERVICES FOR ITS PROGRAM PARTICIPANTS. SPECIFIC PROGRAMS AND SERVICES OFFERED IN 2023 INCLUDE: EMPOWERING EX-OFFENDERS IN TRANSITION (EXIT) PROGRAM, FINANCIAL TRAINING SERVICES, GOODWORKS PROGRAM, JANITORIAL OCCUPATIONAL TRAINING (JOT), LIFELAUNCH: IGNITE PROGRAM, OS REENTRY PROGRAM, SUPPORTED EMPLOYMENT PROGRAM, SUPPORTIVE SERVICES FOR VETERAN FAMILIES (SSVF) PROGRAM, WORK EXPERIENCE TRAINING, AND WORK READINESS PROGRAM. ADDITIONALLY, WORKFORCE DEVELOPMENT SERVICES PROVIDES A VARIETY OF SUPPORTS SUCH AS FINANCIAL LITERACY COACHING AND FREE TAX PREPARATION SERVICES FOR LOW- TO MODERATE-INCOME INDIVIDUALS AND FAMILIES. IN 2023, GOODWILL'S VOLUNTEER INCOME TAX PROGRAM PROCESSED 2,190 TAX RETURNS RESULTING IN MORE THAN $2.9 MILLION TO THE WEST MICHIGAN COMMUNITY. THE GOODWILL CAREER CENTER IN MUSKEGON ALSO OFFERS EMPLOYMENT SERVICES AND RELATED SUPPORT TO PEOPLE LOOKING FOR WORK, OR SEEKING HELP IN ADVANCING THEIR CAREERS. FREE WALK-IN SERVICES INCLUDE: JOB SEARCH ASSISTANCE, RESUME DEVELOPMENT, INTERVIEW COACHING, CAREER EXPLORATION, BASIC COMPUTER TRAINING, AND MORE.
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IRS990/ProgSrvcAccomActy3Grp/RevenueAmt02181972
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IRS990/PYTotalRevenueAmt025744875
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IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
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IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd01
IRS990/RelatedOrganizationCtrlEntInd01
IRS990/RentalIncomeOrLossGrp/RealAmt0143394

Document Assets

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Filings

Displayed year

2023 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$46,076,795
Liabilities
$13,104,828
Net assets
$32,971,967
Revenue
$32,990,341
Expenses
$28,044,955
Net income
$4,945,386
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$44.9$11.3$33.6$30.3$30.1$0.22
2023Detailed filing. Detailed filing data is available for this year.$46.1$13.1$33.0$33.0$28.0$4.95
2022Detailed filing. Detailed filing data is available for this year.$45.1$17.8$27.3$25.7$24.8$0.97
2021Detailed filing. Detailed filing data is available for this year.$34.3$5.32$29.0$25.0$23.2$1.82
2020Detailed filing. Detailed filing data is available for this year.$32.0$5.81$26.2$20.1$22.3$2.18
2019Detailed filing. Detailed filing data is available for this year.$33.5$6.29$27.2$23.2$22.5$0.67
2018Detailed filing. Detailed filing data is available for this year.$31.1$6.25$24.9$22.4$21.2$1.20
2017Detailed filing. Detailed filing data is available for this year.$31.2$6.53$24.6$20.8$19.9$0.84
2016Detailed filing. Detailed filing data is available for this year.$29.8$7.14$22.6$21.6$20.3$1.33
2015Detailed filing. Detailed filing data is available for this year.$28.7$7.37$21.4$20.7$19.7$1.01
2014Detailed filing. Detailed filing data is available for this year.$25.0$4.45$20.5$21.5$19.8$1.69
2013Detailed filing. Detailed filing data is available for this year.$23.6$4.74$18.8$20.8$19.2$1.55
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$21.9$5.05$16.9$18.3
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$19.5$5.31$14.2$18.3
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$18.0$5.44$12.5$17.2