Civic Intelligence

Goodwill Industries of West Michigan Inc.

990 • Fiscal year 2021 • EIN 38-1357148

Jan 01, 2021 to Dec 31, 2021 • Filed on Aug 18, 2022

Organization ProfileWWW.GOODWILLWM.ORG

View Organization Page

271 E Apple AvenueMuskegon, MI 49442-3408

(231) 722-7871

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

44th percentile

0.16x

Higher debt load relative to assets than 44% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Liabilities / Revenue

43rd percentile

0.21x

Higher debt load relative to revenue than 43% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Net Margin

39th percentile

7.3%

Higher net margin than 39% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Top Officer Pay

36th percentile

$195,788

Higher top officer pay than 36% of similar nonprofits.

Top officer pay equals 0.8% of source-year revenue.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2021

Asset Growth

41st percentile

7.3%

Faster asset growth than 41% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Revenue Growth

65th percentile

24%

Faster revenue growth than 65% of similar nonprofits.

2021 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2020 to 2021

Balance Sheet
Liabilities / Assets44th percentile

Assets

Up

$34,346,585

Up $2,332,531 (+7.3%) from 2020

Net Assets

Up

$29,022,195

Up $2,819,211 (+11%) from 2020

Liabilities

Down

$5,324,390

Down $486,680 (-8.4%) from 2020

Revenue And Expenses
Liabilities / Revenue43rd percentileNet Margin39th percentile

Revenue

Up

$24,966,806

Up $4,831,724 (+24%) from 2020

Expenses

Up

$23,150,135

Up $831,855 (+3.7%) from 2020

Net Income

Up

$1,816,671

Up $3,999,869 (+183%) from 2020

Historical Trend

Balance Sheet Trend

Asset Growth41st percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$60M$40M$20M$0Assets 2010: $17,966,611Liabilities 2010: $5,438,644Net Assets 2010: $12,527,9672010Assets 2011: $19,484,727Liabilities 2011: $5,308,208Net Assets 2011: $14,176,5192011Assets 2012: $21,946,804Liabilities 2012: $5,049,405Net Assets 2012: $16,897,3992012Assets 2013: $23,566,147Liabilities 2013: $4,740,299Net Assets 2013: $18,825,8482013Assets 2014: $24,960,693Liabilities 2014: $4,451,850Net Assets 2014: $20,508,8432014Assets 2015: $28,749,698Liabilities 2015: $7,374,525Net Assets 2015: $21,375,1732015Assets 2016: $29,790,492Liabilities 2016: $7,143,454Net Assets 2016: $22,647,0382016Assets 2017: $31,158,203Liabilities 2017: $6,532,355Net Assets 2017: $24,625,8482017Assets 2018: $31,128,976Liabilities 2018: $6,246,910Net Assets 2018: $24,882,0662018Assets 2019: $33,534,219Liabilities 2019: $6,288,309Net Assets 2019: $27,245,9102019Assets 2020: $32,014,054Liabilities 2020: $5,811,070Net Assets 2020: $26,202,9842020Assets 2021: $34,346,585Liabilities 2021: $5,324,390Net Assets 2021: $29,022,1952021Assets 2022: $45,060,190Liabilities 2022: $17,764,917Net Assets 2022: $27,295,2732022Assets 2023: $46,076,795Liabilities 2023: $13,104,828Net Assets 2023: $32,971,9672023Assets 2024: $44,906,112Liabilities 2024: $11,306,082Net Assets 2024: $33,600,0302024

Highlighted filing

2021

Assets$34,346,585
Liabilities$5,324,390
Net Assets$29,022,195
Open 2021 Filing

Operations Trend

Revenue Growth65th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$40M$30M$20M$10M$0-$10MExpenses 2010: $17,189,2832010Expenses 2011: $18,316,0922011Expenses 2012: $18,274,7212012Revenue 2013: $20,784,393Expenses 2013: $19,229,865Net Income 2013: $1,554,5282013Revenue 2014: $21,477,548Expenses 2014: $19,783,842Net Income 2014: $1,693,7062014Revenue 2015: $20,696,309Expenses 2015: $19,684,961Net Income 2015: $1,011,3482015Revenue 2016: $21,599,645Expenses 2016: $20,273,259Net Income 2016: $1,326,3862016Revenue 2017: $20,781,469Expenses 2017: $19,945,257Net Income 2017: $836,2122017Revenue 2018: $22,428,554Expenses 2018: $21,229,641Net Income 2018: $1,198,9132018Revenue 2019: $23,157,009Expenses 2019: $22,491,447Net Income 2019: $665,5622019Revenue 2020: $20,135,082Expenses 2020: $22,318,280Net Income 2020: -$2,183,1982020Revenue 2021: $24,966,806Expenses 2021: $23,150,135Net Income 2021: $1,816,6712021Revenue 2022: $25,744,875Expenses 2022: $24,771,146Net Income 2022: $973,7292022Revenue 2023: $32,990,341Expenses 2023: $28,044,955Net Income 2023: $4,945,3862023Revenue 2024: $30,331,883Expenses 2024: $30,111,685Net Income 2024: $220,1982024

Highlighted filing

2021

Revenue$24,966,806
Expenses$23,150,135
Net Income$1,816,671
Open 2021 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2021 to Dec 31, 2021
Signed
Aug 18, 2022
Return Version
2021v4.2
Gross Receipts
$27,443,802
Mission and Program Overview

Mission

Goodwill industries of west michigan's (giwm) mission is to provide work opportunities, skill development, and family strengthening resources in all communities it serves. Goodwill offers a broad range of employment and training programs and services to fulfill a diverse set of community needs. By helping people train for, find, and keep good jobs, goodwill provides hope, pride, and self-sufficiency to people with disabilities and other barriers to employment. Goodwill believes that work has the power to transform lives by building self-confidence, independence, and a sense of place in the community. Goodwill also provides support services such as financial literacy and free tax preparation assistance. For a full description of goodwill's programs and services, please visit goodwillwm.org.

Goodwill industries of west michigan's mission is changing lives through the power of work.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments Program Related$15,131,889$16,115,179▲ $983,290
Land, Buildings, and Equipment, Net$8,545,818$7,938,343▼ $607,475
Savings and Temporary Cash Investments$3,833,800$5,349,900▲ $1,516,100
Inventories for Sale or Use$469,968$371,310▼ $98,658
Accounts Receivable$176,493$336,661▲ $160,168
Prepaid Expenses and Deferred Charges$134,442$162,817▲ $28,375
Cash and Non-Interest-Bearing Accounts$41,364$38,545▼ $2,819
Total Assets$32,014,054$34,346,585▲ $2,332,531
Other Assets Total$3,680,280$4,033,830▲ $353,550
Liabilities
Mortgage Notes Payable Secured by Investment Property$4,666,357$4,314,845▼ $351,512
Accounts Payable and Accrued Expenses$936,379$867,886▼ $68,493
Deferred Revenue$208,334$141,659▼ $66,675
Total Liabilities$5,811,070$5,324,390▼ $486,680
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$26,202,984$29,022,195▲ $2,819,211
Total Net Assets Fund Balance$26,202,984$29,022,195▲ $2,819,211
Total Liabilities and Net Assets / Fund Balance$32,014,054$34,346,585▲ $2,332,531

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$6,473,143$6,697,143$13,170,286
Equipment$436,320$2,834,395$3,270,715
Land$1,011,857-$1,011,857
Other Land Buildings$17,023-$17,023
Investment Program Related Org$16,115,179--
Other Assets Org$4,033,830--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2021$3,680,280-▲ $508,636-$4,033,830
2020$3,373,542-▲ $454,734-$3,680,280
2019$2,892,097-▲ $607,224-$3,373,542
2018$3,224,976$100▼ $212,723-$2,892,097
2017$2,662,961$250,000▲ $424,367-$3,224,976
Compensation and Service Providers
Top Officer Pay36th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jeanette HoyerPresident & CEOPT$160,934$34,854$195,788
Rick SnellenbergerChief Financial OfficerFT$116,654$30,593$147,247
James CherneyDirector of RetailFT$103,510$22,623$126,133
Kristin GarrisDirector of HrFT$113,566$10,957$124,523

Board Members and Trustees

NameTitle
Diana OsbornBoard Chair
Alan SteinmanBoard First Vice Chair
Nancy MillerBoard Second Vice Chair
Clinton ToddBoard Member
David TimmerBoard Member
George JohnsonBoard Member
Harold BurrellBoard Member
Kaslena HusseyBoard Member
Michael MuskovinBoard Member
Paul GilbertBoard Member
Todd BramerBoard Member
Tom DakeBoard Member
Janelle MairBoard Secretary
Elizabeth CherinBoard Treasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$4,520,733
Program Service Revenue
$19,862,986
Investment Income
$574,107
Other Revenue
$8,980
All Other Contributions
$4,502,104
Change in Net Assets
$1,816,671

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
Yes

Noncash Contributions

Contribution TypeReported AmountValuation Method
Clothing and Household Goods$4,229,061Processing Cost Incurred
Books and Publications$123,818Processing Cost Incurred
Total Noncash Contributions$4,352,879-
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$11,809,594
Other Expenses$11,340,541
Total Fundraising Expense$6,933
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$8,087,585$988,154-$9,075,739
Occupancy$3,063,177$116,184$1$3,179,362
Other Employee Benefits$1,042,986$143,877-$1,186,863
Depreciation Depletion$546,948$270,075-$817,023
Payroll Taxes$583,353$132,820-$716,173
Fees for Services Other$529,751$56,759$320$586,830
All Other Expenses$242,251$242,775$11$485,037
Current Officers, Directors, Trustees, and Key Employees-$467,558-$467,558
Pension Plan Contributions$297,649$65,612-$363,261
Other Expenses$198,870$3,492$42$202,404
Insurance$112,540$58,915-$171,455
Fees for Service Investment Mgmnt Fees-$91,779-$91,779
Fees for Services Accounting-$28,450-$28,450
Travel$21,136$4,726-$25,862
Conferences and Meetings$20,138$1,393$2,648$24,179
Advertising$10,471$9,798-$20,269
Fees for Services Legal$2,010$3,181-$5,191
Total Functional Expenses$20,267,560$2,875,642$6,933$23,150,135
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 is presented to the board members for their review prior to filing.”

Form 990, Part VI, Section B, Line 12C

“The board members receive the conflict of interest policy, statement of values & code of ethics and a board member policy acknowlegement document that is then signed stating that the member has reviewed the policy and is in compliance.”

Form 990, Part VI, Section B, Line 15

“Surveys (mercer/michigan non-profit comp survey/charity navigator/employers assoc/ gii, maro ) and studies are reviewed regarding compensation of ceo's and officers at non-profit entities of like size - the review is done with the executive committee (independent) for recommendation to the board of directors.”

Form 990, Part VI, Section C, Line 19

“Financial statements are published in the goodwill industries of west michigan annual report and are available for public viewing.”

Filing and Contact Details

Filer

Filer Name
Goodwill Industries
EIN
38-1357148
Phone
2317227871
Address
271 E APPLE AVENUE, MUSKEGON, MI 49442-3408

Signing Officer

Name
Jeanette Hoyer
Title
President & CEO
Phone
2317227871
Signed
2022-08-18
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jeanette Hoyer
Formed
1950
Legal Domicile
Mi
Voting Board Members
14
Independent Board Members
14
Employees
335
Volunteers
103

Preparer

Firm
Rehmann Robson LLC
Address
570 SEMINOLE RD STE 200, MUSKEGON, MI 49444
Preparer
Jeffrey E Hert CPA
Phone
2317399441
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

“Change in value of beneficial interest in assets 475,805.”

Form 990, Part XII, Line 2C

“Organization has a resource committee that oversees the audit process.”

Financial Statement Notes

PART V, LINE 4:

“To provide grant funding to programs based upon acceptance of applications received, reviewed and chosen by the mission services committee.”

PART X, LINE 2:

“The organization analyzes its income tax filing positions in the jurisdictions where it is required to file income tax returns, as well as all open tax years in these jurisdictions, to identify potential uncertain tax positions. The organization has evaluated its income tax filing positions for fiscal years 2018 through 2021, the years which remain subject to examination as of december 31, 2021. The organization concluded that there are no significant uncertain tax positions requiring recognition in these financial statements. The organization does not expect the total amount of unrecognized tax benefits ("utb") (e.g. Tax deductions, exclusions, or credits claimed or expected to be claimed) to significantly change in the next twelve months. The organization does not have any amounts accrued for interest and penalties related to utb at december 31, 2021 or 2020, and is not aware of any claims for such amounts by federal or state income tax authorities.”

Raw XML AppendixShowing 400 of 694 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0GOODWILL INDUSTRIES OF WEST MICHIGAN'S MISSION IS CHANGING LIVES THROUGH THE POWER OF WORK.
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IRS990/Desc0RETAIL AND DONATED GOODS PROGRAM SERVICES - GOODWILL INDUSTRIES OF WEST MICHIGAN ACCEPTS DONATED CLOTHING AND OTHER HOUSEHOLD GOODS FROM THE PUBLIC AND SELLS THESE DONATIONS AT GOODWILL'S 18 COMMUNITY-BASED RETAIL AND OUTLET STORES, AS WELL AS ONLINE. THE REVENUE FROM THE SALE OF THESE GOODS SUPPORTS GOODWILL'S MISSION-BASED EMPLOYMENT AND TRAINING PROGRAMS AND SERVICES. GOODWILL'S RETAIL DIVISION ALSO PROVIDES TIME-LIMITED ON-THE-JOB TRAINING AND WORK EXPERIENCE FOR PEOPLE ENROLLED IN GOODWILL PROGRAMMING. CLOTHING AND OTHER GOODS NOT SUITABLE FOR RESALE IN GOODWILL STORES ARE SORTED AND MADE INTO OTHER PRODUCTS OR SOLD TO VARIOUS RECYCLERS OR SALVAGE BROKERS FOR THE GREATEST VALUE, DIVERTING AS MUCH AS POSSIBLE FROM THE WASTE STREAM. GOODWILL IS FOCUSED ON MAXIMIZING DONATION VALUE FOR ITS MISSION-BASED WORKFORCE DEVELOPMENT SERVICES, AS WELL AS REDUCING WASTE. IN 2021, GOODWILL INDUSTRIES OF WEST MICHIGAN REUSED OR RECYCLED OVER 8 MILLION LBS. POUNDS OF DONATED MATERIAL.
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IRS990/Form990PartVIISectionAGrp/PersonNm6GEORGE JOHNSON
IRS990/Form990PartVIISectionAGrp/PersonNm7JANELLE MAIR
IRS990/Form990PartVIISectionAGrp/PersonNm8NANCY MILLER
IRS990/Form990PartVIISectionAGrp/PersonNm9MICHAEL MUSKOVIN
IRS990/Form990PartVIISectionAGrp/PersonNm10DIANA OSBORN
IRS990/Form990PartVIISectionAGrp/PersonNm11ALAN STEINMAN
IRS990/Form990PartVIISectionAGrp/PersonNm12DAVID TIMMER
IRS990/Form990PartVIISectionAGrp/PersonNm13CLINTON TODD
IRS990/Form990PartVIISectionAGrp/PersonNm14JEANETTE HOYER
IRS990/Form990PartVIISectionAGrp/PersonNm15RICK SNELLENBERGER
IRS990/Form990PartVIISectionAGrp/PersonNm16JAMES CHERNEY
IRS990/Form990PartVIISectionAGrp/PersonNm17KRISTIN GARRIS
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt90
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt100
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt110
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt120
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IRS990/Form990PartVIISectionAGrp/TitleTxt0BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt1BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt2BOARD TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt4BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt7BOARD SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt8BOARD SECOND VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt9BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt10BOARD CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt11BOARD FIRST VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt12BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt13BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt14PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt15CHIEF FINANCIAL OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR OF RETAIL
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR OF HR
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IRS990/GrantsToOrganizationsInd00
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IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0GOODWILL BELIEVES THAT WORK HAS THE POWER TO TRANSFORM LIVES AND PLAYS A CRITICAL ROLE IN ACHIEVING SECURITY, INDEPENDENCE, SELF-WORTH, PRIDE, AND RESPECT. GOODWILL'S VISION IS THAT EVERY PERSON HAS A PATHWAY TO MEANINGFUL AND SUSTAINING WORK. THE AGENCY OFFERS A BROAD RANGE OF JOB TRAINING PROGRAMS AND EMPLOYMENT PLACEMENT SERVICES TO FULFILL A DIVERSE SET OF COMMUNITY NEEDS, AND ALSO PROVIDES WRAPAROUND SUPPORT SERVICES SUCH AS MONEY MANAGEMENT TRAINING, FREE TAX PREPARATION ASSISTANCE, AND COMMUNITY RESOURCE REFERRALS. FOR A FULL DESCRIPTION OF GOODWILL'S MISSION-BASED PROGRAMS AND SERVICES, PLEASE VISIT GOODWILLWM.ORG.
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IRS990/MoreThan5000KToOrgInd00
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IRS990/OccupancyGrp/TotalAmt03179362
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IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt01042986
IRS990/OtherEmployeeBenefitsGrp/TotalAmt01186863
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IRS990/OtherExpensesGrp/Desc1SUPPLIES
IRS990/OtherExpensesGrp/Desc2EQUIPMENT RENTAL & MAIN
IRS990/OtherExpensesGrp/Desc3POSTAGE & SHIPPING
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IRS990/OtherExpensesGrp/FundraisingAmt142
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt0136377
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt153717
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt23492
IRS990/OtherExpensesGrp/ProgramServicesAmt04585062
IRS990/OtherExpensesGrp/ProgramServicesAmt1739606
IRS990/OtherExpensesGrp/ProgramServicesAmt2184027
IRS990/OtherExpensesGrp/ProgramServicesAmt3198870
IRS990/OtherExpensesGrp/TotalAmt04585062
IRS990/OtherExpensesGrp/TotalAmt1879894
IRS990/OtherExpensesGrp/TotalAmt2237744
IRS990/OtherExpensesGrp/TotalAmt3202404
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt0988154
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt08087585
IRS990/OtherSalariesAndWagesGrp/TotalAmt09075739
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt0132820
IRS990/PayrollTaxesGrp/ProgramServicesAmt0583353
IRS990/PayrollTaxesGrp/TotalAmt0716173
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt065612
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt0297649
IRS990/PensionPlanContributionsGrp/TotalAmt0363261
IRS990/PoliciesReferenceChaptersInd01
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt0134442
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt0162817
IRS990/PrincipalOfficerNm0JEANETTE HOYER
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0453310
IRS990/ProgramServiceRevenueGrp/BusinessCd1624310
IRS990/ProgramServiceRevenueGrp/BusinessCd2624310
IRS990/ProgramServiceRevenueGrp/Desc0RETAIL & DONATED GOODS PROGRAM
IRS990/ProgramServiceRevenueGrp/Desc1WORKFORCE DEVELOPMENT SERVICES
IRS990/ProgramServiceRevenueGrp/Desc2INDUSTRIAL & COMMERCIAL SERVICES
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt017178556
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt11683171
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt21001259
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt017178556
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt11683171
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt21001259
IRS990/ProgSrvcAccomActy2Grp/Desc0INDUSTRIAL, JANITORIAL, AND SUSTAINABILITY/RECYCLING SERVICES - GOODWILL INDUSTRIES OF WEST MICHIGAN CREATES EMPLOYMENT AND JOB TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT, BY PROVIDING CONTRACT WORK TO AREA BUSINESSES AND OTHER COMMUNITY PARTNERS. THESE CONTRACTS OFFER A VARIETY OF PAID WORK OPPORTUNITIES AND TRAINING EXPERIENCES FOR PERSONS ENROLLED IN A VARIETY OF GOODWILL EMPLOYMENT PROGRAMS. GOODWILL'S INDUSTRIAL SERVICES DIVISION PROVIDES MANUFACTURING OUTSOURCING SERVICES TO A VARIETY OF AREA BUSINESSES. SERVICES INCLUDE PARTS ASSEMBLY, SECONDARY OPERATIONS, SORTING/COLLATING, KITTING, PACKAGING, AND OTHER CUSTOM PROJECTS. GOODWILL'S INDUSTRIAL SERVICES DIVISION IS ISO 9001:2015 CERTIFIED, AN INTERNATIONAL QUALITY MANAGEMENT SYSTEM OF REGULATORY REQUIREMENTS RECOGNIZED, AND OFTEN REQUIRED, BY AREA MANUFACTURERS SEEKING OUTSOURCE SERVICES. GOODWILL'S JANITORIAL SERVICES DIVISION PROVIDES COMPREHENSIVE JANITORIAL SERVICES, COMMERCIAL FLOOR CARE, AND CARPET CLEANING TO A VARIETY OF AREA BUSINESSES. GOODWILL'S SUSTAINABILITY/RECYCLING SERVICES HELPS AREA BUSINESS AND MANUFACTURERS MANAGE SURPLUS CORPORATE ASSETS SUCH AS OFFICE ELECTRONICS AND COMPUTERS, FURNITURE, OBSOLETE EQUIPMENT OR MACHINERY, AND OTHER SUPPLIES IN AN ENVIRONMENTALLY RESPONSIBLE WAY. THROUGH A COMBINATION OF RECYCLING AND REUSE PRACTICES, GOODWILL ENSURES EACH DONATED ASSET REACHES ITS BEST DESTINATION FOR MAXIMUM VALUE AND MINIMAL WASTE. THE DIVISION ALSO PROVIDES FREE COMPUTER AND TV RECYCLING TO THE COMMUNITY. COMPUTERS, TVS, AND OTHER COMPUTER-RELATED ELECTRONICS ARE COLLECTED AT GOODWILL RETAIL & DONATION LOCATIONS AND REFURBISHED OR RECYCLED. THE PROGRAM DIVERTS MILLIONS OF POUNDS OF WASTE FROM MICHIGAN LANDFILLS AND PROVIDES JOB AND TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER DISADVANTAGES. IN 2021, GOODWILL INDUSTRIES OF WEST MICHIGAN DIVERTED 86,051 POUNDS OF ELECTRONIC WASTE AND 25,422 LBS OF PLASTIC FROM THE WASTE STREAM.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt01405404
IRS990/ProgSrvcAccomActy2Grp/RevenueAmt01001259
IRS990/ProgSrvcAccomActy3Grp/Desc0WORKFORCE DEVELOPMENT SERVICES - GOODWILL INDUSTRIES OF WEST MICHIGAN PROVIDES JOB TRAINING AND CAREER SERVICES, AS WELL AS JOB PLACEMENT OPPORTUNITIES AND POST-EMPLOYMENT SUPPORT TO INDIVIDUALS WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT. IN 2021, GOODWILL SERVED 2,450 PEOPLE, 356 OF WHOM WERE PLACED INTO COMPETITIVE EMPLOYMENT, WHILE ANOTHER 146 PROGRAM PARTICIPANTS WORKED AND EARNED PAYCHECKS WHILE ENROLLED IN GOODWILL'S PROGRAMS. GOODWILL OFFERS A BROAD RANGE OF MISSION-BASED TRAINING PROGRAMS AND SERVICES TO FULFILL A DIVERSE SET OF COMMUNITY NEEDS. SOME PEOPLE FIND THEIR WAY TO GOODWILL BECAUSE OF LIMITED SKILLS OR WORK HISTORY, SOME HAVE PHYSICAL OR DEVELOPMENTAL DISABILITIES, WHILE OTHERS ARE REFERRED BY COLLABORATING PARTNER ORGANIZATIONS. GOODWILL COLLABORATES AND PARTNERS WITH A VARIETY OF OTHER ORGANIZATIONS AND BUSINESSES IN THE COMMUNITY TO ENHANCE AND BROADEN OPPORTUNITIES AND SERVICES FOR ITS PROGRAM PARTICIPANTS. SPECIFIC PROGRAMS AND SERVICES OFFERED IN 2021 INCLUDE: EMPOWERING EX-OFFENDERS IN TRANSITION (EXIT) PROGRAM, FINANCIAL TRAINING SERVICES, GOODWORKS PROGRAM, JANITORIAL OCCUPATIONAL TRAINING (JOT), LIFELAUNCH: IGNITE PROGRAM, OFFENDER SUCCESS PROGRAM, SUPPORTED EMPLOYMENT PROGRAM, SUPPORTIVE SERVICES FOR VETERAN FAMILIES (SSVF) PROGRAM, WORK EXPERIENCE TRAINING, WORK READINESS PROGRAM, AND WORKKEYS TESTING. ADDITIONALLY, WORKFORCE DEVELOPMENT SERVICES PROVIDES A VARIETY OF SUPPORTS SUCH AS FINANCIAL LITERACY COACHING AND FREE TAX PREPARATION SERVICES FOR LOW- TO MODERATE-INCOME INDIVIDUALS AND FAMILIES. IN 2021, GOODWILL'S VOLUNTEER INCOME TAX PROGRAM PROCESSED 1,597 TAX RETURNS RESULTING IN MORE THAN $2.948 MILLION TO THE WEST MICHIGAN COMMUNITY. THE GOODWILL CAREER CENTER IN MUSKEGON ALSO OFFERS EMPLOYMENT SERVICES AND RELATED SUPPORT TO PEOPLE LOOKING FOR WORK OR SEEKING HELP IN ADVANCING THEIR CAREERS. FREE WALK-IN SERVICES INCLUDE: JOB SEARCH ASSISTANCE, RESUME DEVELOPMENT, INTERVIEW COACHING, CAREER EXPLORATION, BASIC COMPUTER TRAINING, AND MORE.
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IRS990/ProgSrvcAccomActy3Grp/RevenueAmt01676347
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IRS990/PYProgramServiceRevenueAmt014033146
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IRS990/PYTotalExpensesAmt022318280
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt020135082
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt01816671
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd01
IRS990/RelatedOrganizationCtrlEntInd01
IRS990/RentalIncomeOrLossGrp/RealAmt08980
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IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus2YearsAmt05455122
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus3YearsAmt05777957

Document Assets

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Filings

Displayed year

2021 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$34,346,585
Liabilities
$5,324,390
Net assets
$29,022,195
Revenue
$24,966,806
Expenses
$23,150,135
Net income
$1,816,671
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$44.9$11.3$33.6$30.3$30.1$0.22
2023Detailed filing. Detailed filing data is available for this year.$46.1$13.1$33.0$33.0$28.0$4.95
2022Detailed filing. Detailed filing data is available for this year.$45.1$17.8$27.3$25.7$24.8$0.97
2021Detailed filing. Detailed filing data is available for this year.$34.3$5.32$29.0$25.0$23.2$1.82
2020Detailed filing. Detailed filing data is available for this year.$32.0$5.81$26.2$20.1$22.3$2.18
2019Detailed filing. Detailed filing data is available for this year.$33.5$6.29$27.2$23.2$22.5$0.67
2018Detailed filing. Detailed filing data is available for this year.$31.1$6.25$24.9$22.4$21.2$1.20
2017Detailed filing. Detailed filing data is available for this year.$31.2$6.53$24.6$20.8$19.9$0.84
2016Detailed filing. Detailed filing data is available for this year.$29.8$7.14$22.6$21.6$20.3$1.33
2015Detailed filing. Detailed filing data is available for this year.$28.7$7.37$21.4$20.7$19.7$1.01
2014Detailed filing. Detailed filing data is available for this year.$25.0$4.45$20.5$21.5$19.8$1.69
2013Detailed filing. Detailed filing data is available for this year.$23.6$4.74$18.8$20.8$19.2$1.55
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$21.9$5.05$16.9$18.3
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$19.5$5.31$14.2$18.3
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$18.0$5.44$12.5$17.2