Civic Intelligence

Better Business Bureau of Akron Inc

990 • Fiscal year 2023 • EIN 34-0097830

Jan 01, 2023 to Dec 31, 2023 • Filed on Jul 01, 2024

Organization ProfileWWW.AKRONBBB.ORG

View Organization Page

222 West Market StreetAkron, OH 44303

(330) 253-4565

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

37th percentile

0.08x

Higher debt load relative to assets than 37% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2023

Liabilities / Revenue

57th percentile

0.23x

Higher debt load relative to revenue than 57% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2023

Net Margin

56th percentile

6.0%

Higher net margin than 56% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2023

Top Officer Pay

41st percentile

$114,131

Higher top officer pay than 41% of similar nonprofits.

Top officer pay equals 7.3% of source-year revenue.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2023

Asset Growth

62nd percentile

11%

Faster asset growth than 62% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2022 to 2023

Revenue Growth

48th percentile

7.1%

Faster revenue growth than 48% of similar nonprofits.

2023 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2022 to 2023

Balance Sheet
Liabilities / Assets37th percentile

Assets

Up

$4,619,646

Up $440,811 (+11%) from 2022

Net Assets

Up

$4,256,745

Up $445,550 (+12%) from 2022

Liabilities

Down

$362,901

Down $4,739 (-1.3%) from 2022

Revenue And Expenses
Liabilities / Revenue57th percentileNet Margin56th percentile

Revenue

Up

$1,571,014

Up $103,646 (+7.1%) from 2022

Expenses

Up

$1,476,477

Up $76,698 (+5.5%) from 2022

Net Income

Up

$94,537

Up $26,948 (+40%) from 2022

Historical Trend

Balance Sheet Trend

Asset Growth62nd percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2010: $2,289,863Liabilities 2010: $572,931Net Assets 2010: $1,716,9322010Assets 2011: $2,359,961Liabilities 2011: $561,385Net Assets 2011: $1,798,5762011Assets 2012: $2,320,418Liabilities 2012: $387,269Net Assets 2012: $1,933,1492012Assets 2013: $2,703,234Liabilities 2013: $394,998Net Assets 2013: $2,308,2362013Assets 2014: $2,891,033Liabilities 2014: $405,528Net Assets 2014: $2,485,5052014Assets 2015: $2,849,401Liabilities 2015: $421,330Net Assets 2015: $2,428,0712015Assets 2016: $3,015,633Liabilities 2016: $410,959Net Assets 2016: $2,604,6742016Assets 2017: $3,249,450Liabilities 2017: $465,492Net Assets 2017: $2,783,9582017Assets 2018: $3,089,074Liabilities 2018: $447,593Net Assets 2018: $2,641,4812018Assets 2019: $3,589,692Liabilities 2019: $452,202Net Assets 2019: $3,137,4902019Assets 2020: $4,101,556Liabilities 2020: $515,855Net Assets 2020: $3,585,7012020Assets 2021: $4,877,365Liabilities 2021: $459,477Net Assets 2021: $4,417,8882021Assets 2022: $4,178,835Liabilities 2022: $367,640Net Assets 2022: $3,811,1952022Assets 2023: $4,619,646Liabilities 2023: $362,901Net Assets 2023: $4,256,7452023Assets 2024: $5,385,886Liabilities 2024: $729,761Net Assets 2024: $4,656,1252024

Highlighted filing

2023

Assets$4,619,646
Liabilities$362,901
Net Assets$4,256,745
Open 2023 Filing

Operations Trend

Revenue Growth48th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$2.0M$1.5M$1.0M$500K$0Expenses 2010: $677,5072010Expenses 2011: $729,9182011Expenses 2012: $837,3002012Revenue 2013: $911,226Expenses 2013: $838,369Net Income 2013: $72,8572013Revenue 2014: $1,469,740Expenses 2014: $894,258Net Income 2014: $575,4822014Revenue 2015: $1,049,773Expenses 2015: $968,278Net Income 2015: $81,4952015Revenue 2016: $1,163,588Expenses 2016: $1,092,200Net Income 2016: $71,3882016Revenue 2017: $1,307,357Expenses 2017: $1,245,693Net Income 2017: $61,6642017Revenue 2018: $1,402,484Expenses 2018: $1,278,921Net Income 2018: $123,5632018Revenue 2019: $1,405,338Expenses 2019: $1,291,588Net Income 2019: $113,7502019Revenue 2020: $1,403,869Expenses 2020: $1,209,344Net Income 2020: $194,5252020Revenue 2021: $1,636,954Expenses 2021: $1,311,922Net Income 2021: $325,0322021Revenue 2022: $1,467,368Expenses 2022: $1,399,779Net Income 2022: $67,5892022Revenue 2023: $1,571,014Expenses 2023: $1,476,477Net Income 2023: $94,5372023Revenue 2024: $1,699,534Expenses 2024: $1,539,112Net Income 2024: $160,4222024

Highlighted filing

2023

Revenue$1,571,014
Expenses$1,476,477
Net Income$94,537
Open 2023 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2023 to Dec 31, 2023
Signed
Jul 1, 2024
Return Version
2023v5.0
Gross Receipts
$1,571,014
Mission and Program Overview

Mission

To be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models, and denouncing substandard marketplace behavior.

To be the leader in advancing marketplace trust by creating a community of trustworthy business.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$3,403,401$3,764,157▲ $360,756
Land, Buildings, and Equipment, Net$499,308$477,185▼ $22,123
Accounts Receivable$142,777$287,811▲ $145,034
Cash and Non-Interest-Bearing Accounts$105,901$68,218▼ $37,683
Prepaid Expenses and Deferred Charges$27,448$22,275▼ $5,173
Total Assets$4,178,835$4,619,646▲ $440,811
Liabilities
Deferred Revenue$338,304$329,010▼ $9,294
Accounts Payable and Accrued Expenses$29,336$33,891▲ $4,555
Total Liabilities$367,640$362,901▼ $4,739
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$3,811,195$4,256,745▲ $445,550
Total Net Assets Fund Balance$3,811,195$4,256,745▲ $445,550
Total Liabilities and Net Assets / Fund Balance$4,178,835$4,619,646▲ $440,811

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$161,116$367,938-
Land$291,175--
Equipment$24,894$125,057-
Compensation and Service Providers
Top Officer Pay41st percentile

Employees

NameTitleFull / Part TimeBaseTotal
Shannon SiegferthPresidentFT$114,131$114,131

Board Members and Trustees

NameTitle
Ray DunkleChair
Barbara GruseDirector
Bob ObornDirector
Bryan ClapperDirector
Chip BillowDirector
Dan FlowersDirector
Denise DecluettDirector
James FeinDirector
Jim LeoneDirector
Joe McneillDirector
Matthew BakerDirector
Mike ForakerDirector
Pamela HarrisDirector
Patrick PrimmDirector
Rochelle SibbioDirector
Sabrina JohnsonDirector
Scott ReisbergDirector
Steven AshDirector
Sue MyersDirector
Jay MellonSecretary
Nathanael BillowTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$1,227,315
Program Service Revenue
$54,820
Investment Income
$198,467
Other Revenue
$90,412
All Other Contributions
$95,773
Change in Net Assets
$94,537
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$903,890
Other Expenses$572,587
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$512,810$58,700-$571,510
Advertising$209,551$1,548-$211,099
Other Employee Benefits$112,630$28,157-$140,787
Current Officers, Directors, Trustees, and Key Employees-$114,131-$114,131
Information Technology$68,808$7,645-$76,453
Payments to Affiliates$63,467$7,052-$70,519
Payroll Taxes$46,097$11,525-$57,622
Office Expenses$35,687$13,468-$49,155
Occupancy$37,682$4,187-$41,869
Depreciation Depletion$27,564$3,063-$30,627
Pension Plan Contributions$15,872$3,968-$19,840
Travel-$12,528-$12,528
Fees for Services Accounting$10,034--$10,034
Conferences and Meetings-$9,212-$9,212
Insurance-$4,314-$4,314
Other Expenses$7,842$1,155-$1,155
Total Functional Expenses$1,195,824$280,653$0$1,476,477
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 6

“Any person, corporation, or partnership may become a member of this corporation not for profit, provided an application for membership is approved by the board of directors or by a committee appointed by the board of directors for such purpose.”

Form 990, Page 6, Part VI, Line 7A

“The board of directors are elected by the members of the corporation, and the president ex-officio of the coporation, who shall serve as a non-voting director.”

Form 990, Page 6, Part VI, Line 11B

“The form 990 is reviewed during a regulary scheduled board meeting and available for all directors and other interested parties.”

Form 990, Page 6, Part VI, Line 12C

“The conflict of interest policy is reviewed each year with all board members and key employees. They all sign an affidavit that they are not aware of any conflicts of interest.”

Form 990, Page 6, Part VI, Line 15A

“The executive/president salary is determined and approved by a vote of the executive board.”

Form 990, Page 6, Part VI, Line 19

“All governing documents, financial statements, and conflict of interest policy are available per the public request.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau of Akron Inc
EIN
34-0097830
Phone
3302534565
Address
222 WEST MARKET STREET, AKRON, OH 44303

Signing Officer

Name
Shannon Siegferth
Title
President
Phone
3305642491
Signed
2024-07-01

Organization Details

Principal Officer
Shannon Siegferth
Formed
1920
Legal Domicile
Oh
Voting Board Members
21
Independent Board Members
21
Employees
22

Preparer

Firm
Donovan Klimczak and Company
Address
484 S MILLER ROAD, FAIRLAWN, OH 44333
Preparer
Gary Straka CPA
Phone
3308369331
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

“To be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models, and denouncing substandard marketplace behavior.”

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IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt1DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt2DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt3DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt4TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt20DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt21DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt22DIRECTOR
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IRS990/LandBldgEquipCostOrOtherBssAmt0970180
IRS990/LegalDomicileStateCd0OH
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IRS990/LocalChaptersInd0false
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IRS990/MembershipDuesAmt01131542
IRS990/MembersOrStockholdersInd0true
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd0true
IRS990/MinutesOfGoverningBodyInd0true
IRS990/MissionDesc0TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST BY CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING MARKETPLACE ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.
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IRS990/MoreThan5000KToOrgInd0false
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IRS990/NetAssetsOrFundBalancesEOYAmt04256745
IRS990/NetUnrlzdGainsLossesInvstAmt0351013
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IRS990/OccupancyGrp/TotalAmt041869
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt013468
IRS990/OfficeExpensesGrp/ProgramServicesAmt035687
IRS990/OfficeExpensesGrp/TotalAmt049155
IRS990/OfficerMailingAddressInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501cInd0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt028157
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt0112630
IRS990/OtherEmployeeBenefitsGrp/TotalAmt0140787
IRS990/OtherExpensesGrp/Desc0ACCREDITATION COMMISSIONS
IRS990/OtherExpensesGrp/Desc1ACCREDITATION RETENTION
IRS990/OtherExpensesGrp/Desc2BANK FEES
IRS990/OtherExpensesGrp/Desc3PAYROLL SERVICE FEES
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IRS990/PayrollTaxesGrp/ProgramServicesAmt046097
IRS990/PayrollTaxesGrp/TotalAmt057622
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt03968
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt015872
IRS990/PensionPlanContributionsGrp/TotalAmt019840
IRS990/PoliticalCampaignActyInd0false
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt027448
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt022275
IRS990/PrincipalOfficerNm0SHANNON SIEGFERTH
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IRS990/ReportLandBuildingEquipmentInd0true
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IRS990/ReportOtherLiabilitiesInd0false
IRS990/ReportProgramRelatedInvstInd0false
IRS990/ScheduleBRequiredInd0false
IRS990ScheduleD/BuildingsGrp/BookValueAmt0161116
IRS990ScheduleD/BuildingsGrp/DepreciationAmt0367938
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IRS990ScheduleD/EquipmentGrp/BookValueAmt024894
IRS990ScheduleD/EquipmentGrp/DepreciationAmt0125057
IRS990ScheduleD/EquipmentGrp/InvestmentCostOrOtherBasisAmt0149951
IRS990ScheduleD/LandGrp/BookValueAmt0291175
IRS990ScheduleD/LandGrp/InvestmentCostOrOtherBasisAmt0291175
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IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST BY CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING MARKETPLACE ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1ANY PERSON, CORPORATION, OR PARTNERSHIP MAY BECOME A MEMBER OF THIS CORPORATION NOT FOR PROFIT, PROVIDED AN APPLICATION FOR MEMBERSHIP IS APPROVED BY THE BOARD OF DIRECTORS OR BY A COMMITTEE APPOINTED BY THE BOARD OF DIRECTORS FOR SUCH PURPOSE.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2THE BOARD OF DIRECTORS ARE ELECTED BY THE MEMBERS OF THE CORPORATION, AND THE PRESIDENT EX-OFFICIO OF THE COPORATION, WHO SHALL SERVE AS A NON-VOTING DIRECTOR.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE FORM 990 IS REVIEWED DURING A REGULARY SCHEDULED BOARD MEETING AND AVAILABLE FOR ALL DIRECTORS AND OTHER INTERESTED PARTIES.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4THE CONFLICT OF INTEREST POLICY IS REVIEWED EACH YEAR WITH ALL BOARD MEMBERS AND KEY EMPLOYEES. THEY ALL SIGN AN AFFIDAVIT THAT THEY ARE NOT AWARE OF ANY CONFLICTS OF INTEREST.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5THE EXECUTIVE/PRESIDENT SALARY IS DETERMINED AND APPROVED BY A VOTE OF THE EXECUTIVE BOARD.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt6ALL GOVERNING DOCUMENTS, FINANCIAL STATEMENTS, AND CONFLICT OF INTEREST POLICY ARE AVAILABLE PER THE PUBLIC REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990 - ORGANIZATION'S MISSION
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 6
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 7A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5FORM 990, PAGE 6, PART VI, LINE 15A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc6FORM 990, PAGE 6, PART VI, LINE 19
IRS990ScheduleR/AssetExchangeInd0false
IRS990ScheduleR/AssetPurchaseFromOtherOrgInd0false
IRS990ScheduleR/AssetSaleToOtherOrgInd0false
IRS990ScheduleR/DivRelatedOrganizationInd0false
IRS990ScheduleR/GiftGrntCapContriFromOthOrgInd0false
IRS990ScheduleR/GiftGrntOrCapContriToOthOrgInd0false
IRS990ScheduleR/IdRelatedOrgTxblCorpTrGrp/ControlledOrganizationInd0false
IRS990ScheduleR/IdRelatedOrgTxblCorpTrGrp/DirectControllingNACd0N/A
IRS990ScheduleR/IdRelatedOrgTxblCorpTrGrp/EIN0141862786
IRS990ScheduleR/IdRelatedOrgTxblCorpTrGrp/EntityTypeTxt0C CORP

Document Assets

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Filings

Displayed year

2023 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$4,619,646
Liabilities
$362,901
Net assets
$4,256,745
Revenue
$1,571,014
Expenses
$1,476,477
Net income
$94,537
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$5.39$0.73$4.66$1.70$1.54$0.16
2023Detailed filing. Detailed filing data is available for this year.$4.62$0.36$4.26$1.57$1.48$0.09
2022Detailed filing. Detailed filing data is available for this year.$4.18$0.37$3.81$1.47$1.40$0.07
2021Detailed filing. Detailed filing data is available for this year.$4.88$0.46$4.42$1.64$1.31$0.33
2020Detailed filing. Detailed filing data is available for this year.$4.10$0.52$3.59$1.40$1.21$0.19
2019Detailed filing. Detailed filing data is available for this year.$3.59$0.45$3.14$1.41$1.29$0.11
2018Detailed filing. Detailed filing data is available for this year.$3.09$0.45$2.64$1.40$1.28$0.12
2017Detailed filing. Detailed filing data is available for this year.$3.25$0.47$2.78$1.31$1.25$0.06
2016Detailed filing. Detailed filing data is available for this year.$3.02$0.41$2.60$1.16$1.09$0.07
2015Detailed filing. Detailed filing data is available for this year.$2.85$0.42$2.43$1.05$0.97$0.08
2014Detailed filing. Detailed filing data is available for this year.$2.89$0.41$2.49$1.47$0.89$0.58
2013Detailed filing. Detailed filing data is available for this year.$2.70$0.39$2.31$0.91$0.84$0.07
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.32$0.39$1.93$0.84
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.36$0.56$1.80$0.73
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.29$0.57$1.72$0.68
Peer Organizations

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