Civic Intelligence

Better Business Bureau of Akron Inc

990 • Fiscal year 2019 • EIN 34-0097830

Jan 01, 2019 to Dec 31, 2019 • Filed on Jun 29, 2020

Organization Profilewww.akronbbb.org

View Organization Page

222 West Market StreetAkron, OH 44303

(330) 253-4565

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

44th percentile

0.13x

Higher debt load relative to assets than 44% of similar nonprofits.

2019 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2019

Liabilities / Revenue

70th percentile

0.32x

Higher debt load relative to revenue than 70% of similar nonprofits.

2019 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2019

Net Margin

65th percentile

8.1%

Higher net margin than 65% of similar nonprofits.

2019 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2019

Top Officer Pay

47th percentile

$133,177

Higher top officer pay than 47% of similar nonprofits.

Top officer pay equals 9.5% of source-year revenue.

2019 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2019

Asset Growth

77th percentile

16%

Faster asset growth than 77% of similar nonprofits.

2019 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2018 to 2019

Revenue Growth

37th percentile

0.2%

Faster revenue growth than 37% of similar nonprofits.

2019 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2018 to 2019

Balance Sheet
Liabilities / Assets44th percentile

Assets

Up

$3,589,692

Up $500,618 (+16%) from 2018

Net Assets

Up

$3,137,490

Up $496,009 (+19%) from 2018

Liabilities

Up

$452,202

Up $4,609 (+1.0%) from 2018

Revenue And Expenses
Liabilities / Revenue70th percentileNet Margin65th percentile

Revenue

Up

$1,405,338

Up $2,854 (+0.2%) from 2018

Expenses

Up

$1,291,588

Up $12,667 (+1.0%) from 2018

Net Income

Down

$113,750

Down $9,813 (-7.9%) from 2018

Historical Trend

Balance Sheet Trend

Asset Growth77th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2010: $2,289,863Liabilities 2010: $572,931Net Assets 2010: $1,716,9322010Assets 2011: $2,359,961Liabilities 2011: $561,385Net Assets 2011: $1,798,5762011Assets 2012: $2,320,418Liabilities 2012: $387,269Net Assets 2012: $1,933,1492012Assets 2013: $2,703,234Liabilities 2013: $394,998Net Assets 2013: $2,308,2362013Assets 2014: $2,891,033Liabilities 2014: $405,528Net Assets 2014: $2,485,5052014Assets 2015: $2,849,401Liabilities 2015: $421,330Net Assets 2015: $2,428,0712015Assets 2016: $3,015,633Liabilities 2016: $410,959Net Assets 2016: $2,604,6742016Assets 2017: $3,249,450Liabilities 2017: $465,492Net Assets 2017: $2,783,9582017Assets 2018: $3,089,074Liabilities 2018: $447,593Net Assets 2018: $2,641,4812018Assets 2019: $3,589,692Liabilities 2019: $452,202Net Assets 2019: $3,137,4902019Assets 2020: $4,101,556Liabilities 2020: $515,855Net Assets 2020: $3,585,7012020Assets 2021: $4,877,365Liabilities 2021: $459,477Net Assets 2021: $4,417,8882021Assets 2022: $4,178,835Liabilities 2022: $367,640Net Assets 2022: $3,811,1952022Assets 2023: $4,619,646Liabilities 2023: $362,901Net Assets 2023: $4,256,7452023Assets 2024: $5,385,886Liabilities 2024: $729,761Net Assets 2024: $4,656,1252024

Highlighted filing

2019

Assets$3,589,692
Liabilities$452,202
Net Assets$3,137,490
Open 2019 Filing

Operations Trend

Revenue Growth37th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$2.0M$1.5M$1.0M$500K$0Expenses 2010: $677,5072010Expenses 2011: $729,9182011Expenses 2012: $837,3002012Revenue 2013: $911,226Expenses 2013: $838,369Net Income 2013: $72,8572013Revenue 2014: $1,469,740Expenses 2014: $894,258Net Income 2014: $575,4822014Revenue 2015: $1,049,773Expenses 2015: $968,278Net Income 2015: $81,4952015Revenue 2016: $1,163,588Expenses 2016: $1,092,200Net Income 2016: $71,3882016Revenue 2017: $1,307,357Expenses 2017: $1,245,693Net Income 2017: $61,6642017Revenue 2018: $1,402,484Expenses 2018: $1,278,921Net Income 2018: $123,5632018Revenue 2019: $1,405,338Expenses 2019: $1,291,588Net Income 2019: $113,7502019Revenue 2020: $1,403,869Expenses 2020: $1,209,344Net Income 2020: $194,5252020Revenue 2021: $1,636,954Expenses 2021: $1,311,922Net Income 2021: $325,0322021Revenue 2022: $1,467,368Expenses 2022: $1,399,779Net Income 2022: $67,5892022Revenue 2023: $1,571,014Expenses 2023: $1,476,477Net Income 2023: $94,5372023Revenue 2024: $1,699,534Expenses 2024: $1,539,112Net Income 2024: $160,4222024

Highlighted filing

2019

Revenue$1,405,338
Expenses$1,291,588
Net Income$113,750
Open 2019 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2019 to Dec 31, 2019
Signed
Jun 29, 2020
Return Version
2019v5.1
Gross Receipts
$1,405,338
Mission and Program Overview

Mission

To be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models, and denouncing substandard marketplace behavior.

To be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models,

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$2,537,461$3,045,568▲ $508,107
Land, Buildings, and Equipment, Net$443,026$445,388▲ $2,362
Prepaid Expenses and Deferred Charges$36,789$51,251▲ $14,462
Cash and Non-Interest-Bearing Accounts$71,798$47,485▼ $24,313
Total Assets$3,089,074$3,589,692▲ $500,618
Liabilities
Deferred Revenue$410,429$395,613▼ $14,816
Accounts Payable and Accrued Expenses$37,164$56,589▲ $19,425
Total Liabilities$447,593$452,202▲ $4,609
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$2,641,481$3,137,490▲ $496,009
Total Net Assets Fund Balance$2,641,481$3,137,490▲ $496,009
Total Liabilities and Net Assets / Fund Balance$3,089,074$3,589,692▲ $500,618

Asset Categories

AssetBook ValueDepreciationBasis
Land$291,175-$291,175
Leasehold Improvements$102,009$143,882$245,891
Equipment$36,047$130,351$166,398
Buildings$16,157$145,513$161,670
Compensation and Service Providers
Top Officer Pay47th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Christy L PagePresidentFT$133,177$133,177

Board Members and Trustees

NameTitle
Dr Ravi KroviChair
Benjamin SuttonDirector
Dan FlowersDirector
Fred ThomasDirector
Janice WyattDirector
Jim MillardDirector
Justin HiltonDirector
Kimberly Smith RiveraDirector
Linda NicholsDirector
Michele RalstonDirector
Nathanial BillowDirector
Ray DunkleDirector
Rob CollovaDirector
Ryan ZehnerDirector
Timothy BetzDirector
Timothy TrubyCounsel
Barbara A GruseExecutive Committee
Gregg RasorExecutive Committee
Kevin VonderauExecutive Committee
Alan MichelSecretary
John MargidaTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$1,200,138
Program Service Revenue
$72,000
Investment Income
$131,133
Other Revenue
$2,067
All Other Contributions
$54,944
Change in Net Assets
$113,750
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$807,719
Other Expenses$483,869
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$343,175$174,445-$517,620
Advertising$178,475--$178,475
Current Officers, Directors, Trustees, and Key Employees-$133,177-$133,177
Other Employee Benefits-$76,244-$76,244
Payments to Affiliates$453$59,280-$59,733
Information Technology$49,608--$49,608
Payroll Taxes-$49,443-$49,443
Office Expenses$38,248$2,610-$40,858
Pension Plan Contributions-$31,235-$31,235
Conferences and Meetings$9,890$19,172-$29,062
Depreciation Depletion-$27,384-$27,384
Occupancy-$23,128-$23,128
Other Expenses$2,122$21,688-$21,688
Insurance-$10,140-$10,140
Fees for Services Accounting-$7,107-$7,107
Total Functional Expenses$656,475$635,113$0$1,291,588
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Federal income taxes-
Deferred Compensation-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The form 990 is reviewed during a regularly scheduled board meeting and available for all Directors and other interested parties to review by request. The form 990 is also available on the board portal.”

Form 990, Part VI, Section B, Line 12C

“The conflict of interest policy is reviewed each year with all Board members and key employees. They all sign an affidavit that they are not aware of any conflict of interest with their participation on the Better Business Bureau Board.”

Form 990, Part VI, Section B, Line 15B

“The Executive Director/President salary is determined by an executive session of the Board of Directors. After determination of what the salary increase should be it is voted upon by the Executive Board.”

Form 990, Part VI, Section C, Line 19

“All governing documents, financial statements, and conflict of interest policy are available per the public request.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau
EIN
34-0097830
Phone
3302534565
Address
222 West Market Street, Akron, OH 44303

Signing Officer

Name
Christy Page
Title
President
Signed
2020-06-29
Discuss with paid preparer
Yes

Organization Details

Formed
1920
Legal Domicile
Oh
Voting Board Members
21
Independent Board Members
21
Employees
25

Preparer

Preparer
Susan E Beke
Phone
3303226518
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 5

“Change in net assets are due to an unrealized loss on the investments.”

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt4Director
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Director
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Executive Committee
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt18Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt19Executive Committee
IRS990/Form990PartVIISectionAGrp/TitleTxt20Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt21Executive Committee
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IRS990/MissionDesc0To be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models, and denouncing substandard marketplace behavior.
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IRS990/Organization501cInd0X
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IRS990/OtherExpensesGrp/Desc0Newsletter and Publications
IRS990/OtherExpensesGrp/Desc1Communications
IRS990/OtherExpensesGrp/Desc2Recruiting
IRS990/OtherExpensesGrp/Desc3Miscellaneous
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IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt051251
IRS990/PrincipalOfcrBusinessName/BusinessNameLine1Txt0Christy Page
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IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0Federal income taxes
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc1Deferred Compensation
IRS990ScheduleD/OtherSecuritiesGrp/Desc0Financial derivatives and other financial products
IRS990ScheduleD/OtherSecuritiesGrp/Desc1Closely-held equity interests
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0The form 990 is reviewed during a regularly scheduled board meeting and available for all Directors and other interested parties to review by request. The form 990 is also available on the board portal.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1The conflict of interest policy is reviewed each year with all Board members and key employees. They all sign an affidavit that they are not aware of any conflict of interest with their participation on the Better Business Bureau Board.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2The Executive Director/President salary is determined by an executive session of the Board of Directors. After determination of what the salary increase should be it is voted upon by the Executive Board.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3All governing documents, financial statements, and conflict of interest policy are available per the public request.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4Change in net assets are due to an unrealized loss on the investments.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Form 990, Part VI, Section B, Line 11b
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Form 990, Part VI, Section B, Line 12c
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2Form 990, Part VI, Section B, Line 15b
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3Form 990, Part VI, Section C, Line 19
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4Form 990, Part XI, Line 5

Document Assets

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Filings

Displayed year

2019 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$3,589,692
Liabilities
$452,202
Net assets
$3,137,490
Revenue
$1,405,338
Expenses
$1,291,588
Net income
$113,750
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$5.39$0.73$4.66$1.70$1.54$0.16
2023Detailed filing. Detailed filing data is available for this year.$4.62$0.36$4.26$1.57$1.48$0.09
2022Detailed filing. Detailed filing data is available for this year.$4.18$0.37$3.81$1.47$1.40$0.07
2021Detailed filing. Detailed filing data is available for this year.$4.88$0.46$4.42$1.64$1.31$0.33
2020Detailed filing. Detailed filing data is available for this year.$4.10$0.52$3.59$1.40$1.21$0.19
2019Detailed filing. Detailed filing data is available for this year.$3.59$0.45$3.14$1.41$1.29$0.11
2018Detailed filing. Detailed filing data is available for this year.$3.09$0.45$2.64$1.40$1.28$0.12
2017Detailed filing. Detailed filing data is available for this year.$3.25$0.47$2.78$1.31$1.25$0.06
2016Detailed filing. Detailed filing data is available for this year.$3.02$0.41$2.60$1.16$1.09$0.07
2015Detailed filing. Detailed filing data is available for this year.$2.85$0.42$2.43$1.05$0.97$0.08
2014Detailed filing. Detailed filing data is available for this year.$2.89$0.41$2.49$1.47$0.89$0.58
2013Detailed filing. Detailed filing data is available for this year.$2.70$0.39$2.31$0.91$0.84$0.07
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.32$0.39$1.93$0.84
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.36$0.56$1.80$0.73
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.29$0.57$1.72$0.68