Civic Intelligence

Better Business Bureau of Akron Inc

990 • Fiscal year 2017 • EIN 34-0097830

Jan 01, 2017 to Dec 31, 2017 • Filed on Oct 18, 2018

Organization Profilewww.akronbbb.org

View Organization Page

222 West Market StreetAkron, OH 44303

(330) 253-4565

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

45th percentile

0.14x

Higher debt load relative to assets than 45% of similar nonprofits.

2017 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2017

Liabilities / Revenue

72nd percentile

0.36x

Higher debt load relative to revenue than 72% of similar nonprofits.

2017 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2017

Net Margin

54th percentile

4.7%

Higher net margin than 54% of similar nonprofits.

2017 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2017

Top Officer Pay

47th percentile

$131,220

Higher top officer pay than 47% of similar nonprofits.

Top officer pay equals 10.0% of source-year revenue.

2017 filings • 501(c)6 • $1M-$5M nonprofits • Source year 2017

Asset Growth

58th percentile

7.8%

Faster asset growth than 58% of similar nonprofits.

2017 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2016 to 2017

Revenue Growth

75th percentile

12%

Faster revenue growth than 75% of similar nonprofits.

2017 filings • 501(c)6 • $1M-$5M nonprofits • Annualized from 2016 to 2017

Balance Sheet
Liabilities / Assets45th percentile

Assets

Up

$3,249,450

Up $233,817 (+7.8%) from 2016

Net Assets

Up

$2,783,958

Up $179,284 (+6.9%) from 2016

Liabilities

Up

$465,492

Up $54,533 (+13%) from 2016

Revenue And Expenses
Liabilities / Revenue72nd percentileNet Margin54th percentile

Revenue

Up

$1,307,357

Up $143,769 (+12%) from 2016

Expenses

Up

$1,245,693

Up $153,493 (+14%) from 2016

Net Income

Down

$61,664

Down $9,724 (-14%) from 2016

Historical Trend

Balance Sheet Trend

Asset Growth58th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$6.0M$4.0M$2.0M$0Assets 2010: $2,289,863Liabilities 2010: $572,931Net Assets 2010: $1,716,9322010Assets 2011: $2,359,961Liabilities 2011: $561,385Net Assets 2011: $1,798,5762011Assets 2012: $2,320,418Liabilities 2012: $387,269Net Assets 2012: $1,933,1492012Assets 2013: $2,703,234Liabilities 2013: $394,998Net Assets 2013: $2,308,2362013Assets 2014: $2,891,033Liabilities 2014: $405,528Net Assets 2014: $2,485,5052014Assets 2015: $2,849,401Liabilities 2015: $421,330Net Assets 2015: $2,428,0712015Assets 2016: $3,015,633Liabilities 2016: $410,959Net Assets 2016: $2,604,6742016Assets 2017: $3,249,450Liabilities 2017: $465,492Net Assets 2017: $2,783,9582017Assets 2018: $3,089,074Liabilities 2018: $447,593Net Assets 2018: $2,641,4812018Assets 2019: $3,589,692Liabilities 2019: $452,202Net Assets 2019: $3,137,4902019Assets 2020: $4,101,556Liabilities 2020: $515,855Net Assets 2020: $3,585,7012020Assets 2021: $4,877,365Liabilities 2021: $459,477Net Assets 2021: $4,417,8882021Assets 2022: $4,178,835Liabilities 2022: $367,640Net Assets 2022: $3,811,1952022Assets 2023: $4,619,646Liabilities 2023: $362,901Net Assets 2023: $4,256,7452023Assets 2024: $5,385,886Liabilities 2024: $729,761Net Assets 2024: $4,656,1252024

Highlighted filing

2017

Assets$3,249,450
Liabilities$465,492
Net Assets$2,783,958
Open 2017 Filing

Operations Trend

Revenue Growth75th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$2.0M$1.5M$1.0M$500K$0Expenses 2010: $677,5072010Expenses 2011: $729,9182011Expenses 2012: $837,3002012Revenue 2013: $911,226Expenses 2013: $838,369Net Income 2013: $72,8572013Revenue 2014: $1,469,740Expenses 2014: $894,258Net Income 2014: $575,4822014Revenue 2015: $1,049,773Expenses 2015: $968,278Net Income 2015: $81,4952015Revenue 2016: $1,163,588Expenses 2016: $1,092,200Net Income 2016: $71,3882016Revenue 2017: $1,307,357Expenses 2017: $1,245,693Net Income 2017: $61,6642017Revenue 2018: $1,402,484Expenses 2018: $1,278,921Net Income 2018: $123,5632018Revenue 2019: $1,405,338Expenses 2019: $1,291,588Net Income 2019: $113,7502019Revenue 2020: $1,403,869Expenses 2020: $1,209,344Net Income 2020: $194,5252020Revenue 2021: $1,636,954Expenses 2021: $1,311,922Net Income 2021: $325,0322021Revenue 2022: $1,467,368Expenses 2022: $1,399,779Net Income 2022: $67,5892022Revenue 2023: $1,571,014Expenses 2023: $1,476,477Net Income 2023: $94,5372023Revenue 2024: $1,699,534Expenses 2024: $1,539,112Net Income 2024: $160,4222024

Highlighted filing

2017

Revenue$1,307,357
Expenses$1,245,693
Net Income$61,664
Open 2017 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2017 to Dec 31, 2017
Signed
Oct 18, 2018
Return Version
2017v2.3
Gross Receipts
$1,307,357
Mission and Program Overview

Mission

To be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models, and denouncing substandard marketplace behavior.

To be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models,

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$2,452,251$2,634,071▲ $181,820
Land, Buildings, and Equipment, Net$467,771$465,844▼ $1,927
Cash and Non-Interest-Bearing Accounts$33,238$109,315▲ $76,077
Prepaid Expenses and Deferred Charges$27,649$40,220▲ $12,571
Accounts Receivable$34,724--
Total Assets$3,015,633$3,249,450▲ $233,817
Liabilities
Deferred Revenue$370,708$422,304▲ $51,596
Accounts Payable and Accrued Expenses$40,251$43,188▲ $2,937
Total Liabilities$410,959$465,492▲ $54,533
Net Assets / Fund Balance
Unrestricted Net Assets$2,604,674$2,783,958▲ $179,284
Total Net Assets Fund Balance$2,604,674$2,783,958▲ $179,284
Total Liabilities and Net Assets / Fund Balance$3,015,633$3,249,450▲ $233,817

Asset Categories

AssetBook ValueDepreciationBasis
Land$291,175-$291,175
Leasehold Improvements$99,477$124,622$224,099
Equipment$48,880$114,285$163,165
Buildings$26,312$135,358$161,670
Compensation and Service Providers
Top Officer Pay47th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Christy L PagePresidentFT$131,220$131,220

Board Members and Trustees

NameTitle
Dino SciulliChair
Alan MichelDirector
Benjamin SuttonDirector
Brian FeisthamelDirector
Fred ThomasDirector
Gregg RasorDirector
Janice WyattDirector
Jim MillardDirector
John MargidaDirector
Joseph HorakDirector
Kevin VonderauDirector
Kimberly HochDirector
Linda NicholsDirector
Michele RalstonDirector
Ray DunkleDirector
Ryan ZehnerDirector
Scott PetersonDirector
Tamala M SkipperDirector
Timothy TrubyCounsel
Sabrina L JohnsonSecretary
Timothy BetzTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$1,006,267
Program Service Revenue
$81,000
Investment Income
$219,449
Other Revenue
$641
All Other Contributions
$24,437
Change in Net Assets
$61,664

Audited Revenue Reconciliation

Revenue per Audited Statements
$1,307,357
Revenue Not Reported on Form 990
$118,109
Total Revenue per Audited Statements
$1,425,466
Total Revenue per Form 990
$1,307,357
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$820,152
Other Expenses$425,541
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$408,404$124,105-$532,509
Advertising$173,196--$173,196
Current Officers, Directors, Trustees, and Key Employees-$131,220-$131,220
Other Employee Benefits-$72,101-$72,101
Payroll Taxes-$54,867-$54,867
Payments to Affiliates$239$49,452-$49,691
Information Technology$41,681--$41,681
Depreciation Depletion-$30,458-$30,458
Pension Plan Contributions-$29,455-$29,455
Conferences and Meetings-$27,916-$27,916
Office Expenses$16,134$11,272-$27,406
Occupancy-$12,863-$12,863
Insurance-$10,223-$10,223
Other Expenses$40,965$7,163-$7,163
Fees for Services Accounting-$655-$655
Total Functional Expenses$683,449$562,244$0$1,245,693

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$1,246,181
Expenses per Audited Statements$1,245,693
Total Expenses per Form 990$1,245,693
Expenses Not Reported on Form 990$488
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Federal income taxes-
Deferred Compensation-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“The Form 990 is reviewed during a regularly scheduled Board meeting and available for all Directors and other interested parties to review by request. The form 990 is also available for review on board portal as well.”

Form 990, Part VI, Section B, Line 12C

“The conflict of interest policy is reviewed each year with all Board members and key emploiyees and they sign an affidavit that they are not aware of any conflict of interest with their participation on the Better Business Bureau board.”

Form 990, Part VI, Section B, Line 15B

“The Executive Directors salary is determined by an executive session of the Board of Directors. After determination of what the salary increase should be it is voted upon by the Executive Board.”

Form 990, Part VI, Section C, Line 19

“All governing documents, financial statements, and conflict of interest policy are available to the public per request.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau
EIN
34-0097830
Phone
3302534565
Address
222 West Market Street, Akron, OH 44303

Signing Officer

Name
Christy Page
Title
President
Signed
2018-10-18
Discuss with paid preparer
Yes

Organization Details

Formed
1920
Legal Domicile
Oh
Voting Board Members
21
Independent Board Members
21
Employees
26

Preparer

Preparer
Susan E Beke
Phone
3303226518
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 5

“Change in net assets are due to an unrealized loss on the investments.”

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IRS990/Form990PartVIISectionAGrp/TitleTxt3Director
IRS990/Form990PartVIISectionAGrp/TitleTxt4Counsel
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Director
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Director
IRS990/Form990PartVIISectionAGrp/TitleTxt18Director
IRS990/Form990PartVIISectionAGrp/TitleTxt19Director
IRS990/Form990PartVIISectionAGrp/TitleTxt20Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt21Treasurer
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IRS990/MissionDesc0To be the leader in advancing marketplace trust by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models, and denouncing substandard marketplace behavior.
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IRS990/OtherExpensesGrp/Desc0Newsletter and Publications
IRS990/OtherExpensesGrp/Desc1Communications
IRS990/OtherExpensesGrp/Desc2Dues
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IRS990/OtherExpensesGrp/ManagementAndGeneralAmt1100
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IRS990/PrincipalOfcrBusinessName/BusinessNameLine1Txt0Christy Page
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IRS990ScheduleD/LossesReportedAmt0488
IRS990ScheduleD/NetUnrealizedGainsInvstAmt0118109
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0Federal income taxes
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc1Deferred Compensation
IRS990ScheduleD/OtherSecuritiesGrp/Desc0Financial derivatives and other financial products
IRS990ScheduleD/OtherSecuritiesGrp/Desc1Closely-held equity interests
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IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0The Form 990 is reviewed during a regularly scheduled Board meeting and available for all Directors and other interested parties to review by request. The form 990 is also available for review on board portal as well.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1The conflict of interest policy is reviewed each year with all Board members and key emploiyees and they sign an affidavit that they are not aware of any conflict of interest with their participation on the Better Business Bureau board.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2The Executive Directors salary is determined by an executive session of the Board of Directors. After determination of what the salary increase should be it is voted upon by the Executive Board.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3All governing documents, financial statements, and conflict of interest policy are available to the public per request.

Document Assets

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Filings

Displayed year

2017 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$3,249,450
Liabilities
$465,492
Net assets
$2,783,958
Revenue
$1,307,357
Expenses
$1,245,693
Net income
$61,664
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$5.39$0.73$4.66$1.70$1.54$0.16
2023Detailed filing. Detailed filing data is available for this year.$4.62$0.36$4.26$1.57$1.48$0.09
2022Detailed filing. Detailed filing data is available for this year.$4.18$0.37$3.81$1.47$1.40$0.07
2021Detailed filing. Detailed filing data is available for this year.$4.88$0.46$4.42$1.64$1.31$0.33
2020Detailed filing. Detailed filing data is available for this year.$4.10$0.52$3.59$1.40$1.21$0.19
2019Detailed filing. Detailed filing data is available for this year.$3.59$0.45$3.14$1.41$1.29$0.11
2018Detailed filing. Detailed filing data is available for this year.$3.09$0.45$2.64$1.40$1.28$0.12
2017Detailed filing. Detailed filing data is available for this year.$3.25$0.47$2.78$1.31$1.25$0.06
2016Detailed filing. Detailed filing data is available for this year.$3.02$0.41$2.60$1.16$1.09$0.07
2015Detailed filing. Detailed filing data is available for this year.$2.85$0.42$2.43$1.05$0.97$0.08
2014Detailed filing. Detailed filing data is available for this year.$2.89$0.41$2.49$1.47$0.89$0.58
2013Detailed filing. Detailed filing data is available for this year.$2.70$0.39$2.31$0.91$0.84$0.07
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.32$0.39$1.93$0.84
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.36$0.56$1.80$0.73
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.29$0.57$1.72$0.68
Peer Organizations

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