Civic Intelligence

Creative Testing Solutions

EIN 27-1120123 • 501(c)3 • Tempe, AZ

Profile

To provide exceptional customized laboratory testing services to support the hospitals and other healthcare organizations with their life saving missions.

Refreshing map…

2424 W Erie DrTempe, AZ 85282-3133

www.mycts.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

60th percentile

0.40x

Higher debt load relative to assets than 60% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Source year 2024

Liabilities / Revenue

23rd percentile

0.19x

Higher debt load relative to revenue than 23% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Source year 2024

Net Margin

69th percentile

12%

Higher net margin than 69% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Source year 2024

Top Officer Pay

66th percentile

$1,182,073

Higher top officer pay than 66% of similar nonprofits.

Top officer pay equals 0.2% of source-year revenue.

501(c)3 • $250M-$1B nonprofits • Source year 2024

Asset Growth

64th percentile

8.5%

Faster asset growth than 64% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Annualized from 2022 to 2024

Revenue Growth

47th percentile

6.3%

Faster revenue growth than 47% of similar nonprofits.

501(c)3 • $250M-$1B nonprofits • Annualized from 2022 to 2024

Assets

Up

$238,533,836

Up $35,883,686 (+18%) from 2022

Liabilities

Up

$95,429,009

Up $7,606,284 (+8.7%) from 2022

Net Assets

Up

$143,104,827

Up $28,277,402 (+25%) from 2022

Revenue

Up

$495,397,605

Up $56,624,119 (+13%) from 2022

Expenses

Up

$438,196,436

Up $41,492,081 (+10%) from 2022

Net Income

Up

$57,201,169

Up $15,132,038 (+36%) from 2022

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$300M$200M$100M$0Assets 2010: $49,782,586Liabilities 2010: $20,052,373Net Assets 2010: $29,730,2132010Assets 2011: $63,954,901Liabilities 2011: $21,779,224Net Assets 2011: $42,175,6772011Assets 2013: $73,380,094Liabilities 2013: $22,328,470Net Assets 2013: $51,051,6242013Assets 2014: $90,812,035Liabilities 2014: $23,909,281Net Assets 2014: $66,902,7542014Assets 2015: $94,976,211Liabilities 2015: $26,960,990Net Assets 2015: $68,015,2212015Assets 2016: $119,277,331Liabilities 2016: $31,236,644Net Assets 2016: $88,040,6872016Assets 2018: $165,158,769Liabilities 2018: $64,862,780Net Assets 2018: $100,295,9892018Assets 2019: $186,188,612Liabilities 2019: $45,394,951Net Assets 2019: $140,793,6612019Assets 2020: $151,303,891Liabilities 2020: $79,523,784Net Assets 2020: $71,780,1072020Assets 2021: $144,759,608Liabilities 2021: $65,863,453Net Assets 2021: $78,896,1552021Assets 2022: $202,650,150Liabilities 2022: $87,822,725Net Assets 2022: $114,827,4252022Assets 2024: $238,533,836Liabilities 2024: $95,429,009Net Assets 2024: $143,104,8272024

Highlighted filing

2024

Assets$238,533,836
Liabilities$95,429,009
Net Assets$143,104,827

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$600M$400M$200M$0Expenses 2010: $185,733,3742010Expenses 2011: $189,150,0092011Revenue 2013: $225,048,396Expenses 2013: $220,974,994Net Income 2013: $4,073,4022013Revenue 2014: $218,449,490Expenses 2014: $203,295,257Net Income 2014: $15,154,2332014Revenue 2015: $226,176,518Expenses 2015: $203,536,274Net Income 2015: $22,640,2442015Revenue 2016: $240,192,640Expenses 2016: $222,512,519Net Income 2016: $17,680,1212016Revenue 2018: $434,869,430Expenses 2018: $404,083,640Net Income 2018: $30,785,7902018Revenue 2019: $409,465,869Expenses 2019: $370,122,158Net Income 2019: $39,343,7112019Revenue 2020: $405,650,488Expenses 2020: $374,330,027Net Income 2020: $31,320,4612020Revenue 2021: $369,133,933Expenses 2021: $327,070,326Net Income 2021: $42,063,6072021Revenue 2022: $438,773,486Expenses 2022: $396,704,355Net Income 2022: $42,069,1312022Revenue 2024: $495,397,605Expenses 2024: $438,196,436Net Income 2024: $57,201,1692024

Highlighted filing

2024

Revenue$495,397,605
Expenses$438,196,436
Net Income$57,201,169

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$239$95.4$143$495$438$57.2
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$203$87.8$115$439$397$42.1
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$145$65.9$78.9$369$327$42.1
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$151$79.5$71.8$406$374$31.3
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$186$45.4$141$409$370$39.3
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$165$64.9$100$435$404$30.8
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$119$31.2$88.0$240$223$17.7
2015Detailed filing. Detailed filing data is available for this year.$95.0$27.0$68.0$226$204$22.6
2014Detailed filing. Detailed filing data is available for this year.$90.8$23.9$66.9$218$203$15.2
2013Detailed filing. Detailed filing data is available for this year.$73.4$22.3$51.1$225$221$4.07
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$64.0$21.8$42.2$189
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$49.8$20.1$29.7$186
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Oct 21, 2025
Return Version
2024v5.1
Gross Receipts
$501,961,859
Mission and Program Overview

Mission

To provide exceptional customized laboratory testing services to support the hospitals and other healthcare organizations with their life saving missions.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$93,336,376$72,617,409▼ $20,718,967
Cash and Non-Interest-Bearing Accounts$56,219,507$58,537,917▲ $2,318,410
Land, Buildings, and Equipment, Net$41,134,103$44,873,316▲ $3,739,213
Investments in Publicly Traded Securities$28,565,576$30,092,940▲ $1,527,364
Prepaid Expenses and Deferred Charges$2,414,938$4,559,053▲ $2,144,115
Inventories for Sale or Use$3,795,374$3,352,159▼ $443,215
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0--
Investments Program Related$0--
Loans From Officers Directors$0$0→ $0
Total Assets$257,226,269$238,533,836▼ $18,692,433
Other Assets Total$31,760,395$24,501,042▼ $7,259,353
Liabilities
Accounts Payable and Accrued Expenses$67,946,211$71,027,967▲ $3,081,756
Other Liabilities$31,604,045$24,401,042▼ $7,203,003
Total Liabilities$99,550,256$95,429,009▼ $4,121,247
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$157,676,013$143,104,827▼ $14,571,186
Total Net Assets Fund Balance$157,676,013$143,104,827▼ $14,571,186
Total Liabilities and Net Assets / Fund Balance$257,226,269$238,533,836▼ $18,692,433

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$16,229,382$21,308,532$37,537,914
Buildings$23,824,886$749,003$24,573,889
Leasehold Improvements$1,222,605$2,504,178$3,726,783
Other Land Buildings$2,381,991-$2,381,991
Land$1,214,452-$1,214,452
Other Assets Org$1,157,114--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Sally ChoiPresident/CEOFT$663,000$519,073$1,182,073
Philip Williamson PhdChief Operating OfficerFT$428,167$306,919$735,086
Tanya PerryChief Financial OfficerFT$393,178$321,059$714,237
Jeffrey ModellChief Information OfficerFT$360,023$273,385$633,408
Chad WesthovenVP, Quality ImprovementFT$263,165$119,218$382,383
Marion LanteriVP, Scientific AffairsFT$276,805$97,275$374,080
Leilani PalmerVP, OperationsFT$257,428$97,674$355,102
Nancy HaubertVP, Source Plasma OperationsFT$253,097$98,472$351,569
Elizabeth DavisVP, Human ResourcesFT$230,563$114,746$345,309
Lisa CrawfordAssociate VP, Project LeaderFT$235,024$108,596$343,620
Sheryl CyrusDirector, Operations IiFT$218,411$102,651$321,062
Jane HippisleyDirector, Operations IiFT$219,473$90,817$310,290
Subhash ParameswaranSenior Director, ApplicationsFT$226,962$80,515$307,477
Audrey LoveDirector, Operations IiFT$219,836$84,350$304,186
Josh MoonSenior Director, AutomationFT$170,494$93,230$263,724
Melinda BryantSenior Director, Strategic InitiativesFT$190,089$73,321$263,410

Board Members and Trustees

NameTitle
Ron Waeckerlin MdDirector/chair
Norma SuttonDirector/vice-chair
Brian HamilDirector
Chris HroudaDirector
Craig MendelsohnDirector
David GreenDirector
George SchollDirector
Kathy WaldmanDirector
Robert S ColeDirector
Paul SullivanDirector (as of 04/24)
Allan GoldbergDirector (thru 01/24)
Patricia ABREGO-SANTUCCIDirector/secretary

Highest Paid Contractors

ContractorServicesLocationCompensation
Cissell Mueller Construction INCConstruction Services5530 SALT RIVER ROAD, Suite 333 South, St Peters, MO 63373$3,992,240
Harman Connected ServicesConsulting Services447 Indio Way, Sunnyvale, CA 94085$2,409,332
Wellsky CorporationSoftware Subscription Services11300 Switzer Road, Overland Park, KS 66210$1,104,655
Workday IncSoftware Subscription Services6110 STONERIDGE MALL ROAD, Pleasanton, CA 94588$974,996
STARLIMS CorporationConsulting Services4000 Hollywood Boulevard, Hollywood, FL 33021$952,867
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$492,015,169
Investment Income
$3,382,436
Other Revenue
$0
All Other Contributions
$0
Change in Net Assets
$57,201,169

Audited Revenue Reconciliation

Revenue per Audited Statements
$495,280,043
Revenue Not Reported on Financial Statements
$117,562
Revenue Not Reported on Form 990
$762,355
Other Revenue Adjustments
$0
Total Revenue per Audited Statements
$496,042,398
Total Revenue per Form 990
$495,397,605
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$336,134,025
Salaries, Compensation, and Employee Benefits$102,062,411
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$67,834,296$8,692,588-$76,526,884
Occupancy$19,950,640$202,505-$20,153,145
Other Employee Benefits$9,721,119$2,282,189-$12,003,308
Information Technology$66,174$7,323,497-$7,389,671
Current Officers, Directors, Trustees, and Key Employees-$7,193,707-$7,193,707
Payroll Taxes$5,301,161$1,037,351-$6,338,512
Depreciation Depletion$5,025,269$474,139-$5,499,408
Fees for Services Other$779,018$2,184,514$0$2,963,532
Office Expenses$1,377,410$146,408-$1,523,818
Insurance-$1,107,089-$1,107,089
Fees for Services Management$282,691$818,227-$1,100,918
Travel$317,679$488,507-$806,186
Fees for Services Legal-$452,888-$452,888
Other Expenses$80,901$120,354-$201,255
Fees for Services Accounting-$145,285-$145,285
Fees for Service Investment Mgmnt Fees-$117,562-$117,562
Total Functional Expenses$405,390,188$32,806,248$0$438,196,436

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$438,413,584
Total Expenses per Form 990$438,196,436
Expenses per Audited Statements$438,078,874
Expenses Not Reported on Form 990$334,710
Expenses Not Reported on Financial Statements$117,562
Other Expense Adjustments$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Federal Income Taxes$23,343,928
Operating lease obligations$1,057,114
Deferred comp liability-
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
Yes
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 6 Classes of members or stockholders

Creative testing solutions had three nonprofit members in 2024: the american national red cross (40%), oneblood, inc. (20%) and vitalant (40%).

Form 990, Part VI, Line 7A Members or stockholders electing members of governing body

Vitalant shall be entitled to designate 4 directors. The american national red cross shall be entitled to designate 4 directors. Oneblood shall be entitled to designate 3 directors.

Form 990, Part VI, Line 7B Decisions requiring approval by members or stockholders

Certain actions and decisions of the corporation require prior unanimous approval from members per the bylaws.

Form 990, Part VI, Line 11B Review of form 990 by governing body

The form 990 is prepared by an outside accounting firm based on information provided by the cfo and the finance team. A copy of the draft form 990 and schedules is supplied to all board members prior to the meeting held to approve the filing of the returns. Members of management review the form 990 with the board and are available for answering questions. Any comments from the board are considered prior to filing the form 990 with the irs.

Form 990, Part VI, Line 12C Conflict of interest policy

Each year, the board of directors, officers and senior management are required to sign and return a conflict of interest form to company counsel and attest to compliance with the board's conflict of interest policy. Any conflicts disclosed are discussed with the board and resolved. In addition, in preparation for the form 990 filing, the directors, officers and key employees identified are required to respond to a comprehensive conflict of interest and family relationship questionnaire. Any conflicts disclosed are discussed with the board and disclosed appropriately on the form 990.

Form 990, Part VI, Line 15A Process to establish compensation of top management official

The board of directors hires an independent consulting firm once every 2-3 years to provide data on competitiveness of salaries and benefits for the ceo, other officers, and key employees of the corporation. This process was last completed in march 2025. The human resource department collects information through surveys and other sources in addition to the independent consulting firm. No members of the board are members of the corporation's management. Compensation for these individuals is set and approved by the board each year. The results of these discussions, reviews and approvals are documented in the executive session minutes of the board meetings.

Form 990, Part VI, Line 15B Process to establish compensation of other employees

The organization hired an outside consulting firm in 2022 to perform a complete market analysis for all positions, including key employees.

Form 990, Part VI, Line 19 Required documents available to the public

Upon request, the form 990 can be printed or viewed on-line. Upon written request to the chief financial officer, a copy of the form 990 will be mailed to the requestor.

Filing and Contact Details

Filer

Filer Name
Creative Testing Solutions
EIN
27-1120123
Phone
6023437016
Address
2424 W ERIE DR, TEMPE, AZ 85282-3133

Signing Officer

Name
Tanya Perry
Title
CFO
Phone
2077120357
Signed
2025-10-21
Discuss with paid preparer
Yes

Organization Details

Formed
2009
Legal Domicile
Az
Voting Board Members
11
Independent Board Members
11
Employees
1,236
Volunteers
11

Preparer

Firm
Ernst & Young US Llp
Address
101 E WASHINGTON ST, PHOENIX, AZ 85004
Preparer
Steven T Rutti
Phone
6023223000
Supplemental Narrative

Additional Explanations

Form 990, Part XI, Line 9 Other changes in net assets or fund balances

Distribution to members - -72200000;

Financial Statement Notes

Schedule D, Part X, Line 2 FIN 48 (ASC 740) footnote

As of December 31, 2024, the Company evaluated whether it had uncertain tax positions that should be recognized or derecognized based on a 'more likely than not' threshold for tax positions taken or expected to be taken in a tax return, including those tax positions that would not be sustained upon examination in accordance with guidance related to Accounting Standards Codification (ASC) 740, Accounting for Uncertainty in Income Taxes. The tax years for the Company that are open to audit by the IRS and state departments of revenue are the tax years ended December 31, 2021, through the current tax year except in certain states where the open tax years generally begin with the tax year ended December 31, 2020. As of December 31, 2024, the Company has not identified any uncertain tax positions that would require the recording of a tax liability.

Schedule D, Part XI, Line 2(D) Other revenues in audited financial statements not in form 990

Non-operating write-offs - 334710

Schedule D, Part XII, Line 2(D) Other expenses in audited financial statements not in form 990

Non-operating write-offs - 334710

Raw XML AppendixShowing 400 of 978 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/AccountsReceivableGrp/EOYAmt072617409
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IRS990/ActivityOrMissionDesc0TO PROVIDE EXCEPTIONAL CUSTOMIZED LABORATORY TESTING SERVICES TO SUPPORT THE HOSPITALS AND OTHER HEALTHCARE ORGANIZATIONS WITH THEIR LIFE SAVING MISSIONS.
IRS990/AllOtherContributionsAmt00
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IRS990/BooksInCareOfDetail/USAddress/CityNm0TEMPE
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